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Operational Specialist Recro

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As a Lead Support Engineer based in Bangalore, you will play a crucial role in overseeing the support metrics and service delivery of IT projects. Your primary responsibilities will include monitoring project milestones, ensuring SLA compliance, and developing dashboards and reports for operational and leadership review. You will also be responsible for creating visually appealing slide decks for IT leadership, analyzing data to identify trends and issues, and recommending necessary actions for continuous improvement. To excel in this role, you should possess a Bachelor's degree in Computer Science, Information Systems, or a related field along with at least 10 years of experience in IT oper...

Posted 3 months ago

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