10 Ops Management Jobs

Level : - L3 Job Role : - Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate u...

Level : - L3 Job Role : - Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate u...

Level : - L3 Job Role : - Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate u...

Level : - L3 Job Role : - Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate u...

Level : - L3 Job Role : - Manage all major incidents (Sev1, Sev2) and urgent/on-demand Sev3 incidents in a 24x7 centralized desk. Receive and log incidents via phone, email, and web in SNOW Portal. Perform initial assessment, categorization, and prioritization using the Call Logging Template (CLT). Lead and facilitate incident calls with full ownership until resolution. Conduct initial discovery and provide preliminary support before engaging domain SMEs. Assign incidents to appropriate resolution groups and drive closure. Initiate bridges and release notifications with meaningful progress updates. Keep internal and external stakeholders informed throughout the incident lifecycle. Escalate u...

Skill required: Talent & HR - Employee Data Process Design Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsThis Role involves deeper understanding of the Employee & Org Data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management. Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps manageme...

Skill required: Employee Services - Workday Talent Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. This Role involves deeper understanding of the Employee & Org Data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management. Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps man...

About The Role Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required Also, Preferably with experience in Shipping and Logistics / Back Office Understanding its nuance Qualifications Graduation Cookies Settings

Skill required: Financial Planning & Analysis - Financial Planning and Analysis (FP&A) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture What would you do 1. Financial Planning and Analysis ExpertiseStrong knowledge of financial forecasting, budgeting, and variance analysis.Proficiency in creating financial models for scenario planning.Experience in cost control, margin analysis, and profitability assessments.Rolling forecasts as above, including the managing of a diverse range of inputs, identifying risks & opportunities, providing insight and commentary as required2. Retail Industry KnowledgeUnderstanding ...

Skill required: Employee Services - Workday Talent Management Designation: Service Delivery Ops Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. This Role involves deeper understanding of the Employee & Org Data Mgmt Process & Leveraging expertise to solve specific problems pertaining to Workforce Management. Manages and leads a team of employees. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance. Provides help to management, including hiring and training, and keeps man...