855 Ops Jobs - Page 31

About the Role We are looking for a detail-oriented and creative individual to take ownership of the Bot Knowledge Base (KB) and Prompt Design across platforms like Chatbots and WhatsApp Bots. This role is crucial in delivering a seamless conversational experience, optimizing automation, and reducing operational costs. What Youll Do Bot Prompt Design & Conversation Flows Design, refine, and maintain prompts for key merchant queries Create empathetic, accurate, and user-friendly conversation flows Translate backend logic into clear, intuitive bot interactions Knowledge Base (KB) Management Own the end-to-end lifecycle of bot KB entries (create/update/retire) Collaborate with product and busin...

Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES(Challenges faced on an on-going basis in carr...

Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES(Challenges faced on an on-going basis in carr...

Duties and Responsibilities - PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES(Challenges faced on an on-going basis in ca...

Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES(Challenges faced on an on-going basis in carr...

Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES(Challenges faced on an on-going basis in carr...

Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES(Challenges faced on an on-going basis in carr...

Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES(Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM Salesforce.com. Effectively engage with Credit, Operations & Risk teams. To ensure TAT is maintained for case processing. MAJOR CHALLENGES(Challenges faced on an on-going basis in carr...

Manager - Two Wheeler - South & West Job Purpose This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Respo...

Deputy Manager - Two Wheeler - South & West Job Purpose This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties a...

Deputy Manager - Two Wheeler - South & West Job Purpose This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties an...

Manager - Two Wheeler - South & West Job Purpose This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Resp...

Manager - Two Wheeler - South & West Job Purpose This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Resp...

Manager - Two Wheeler - South & West Job Purpose This position is open with Bajaj Finance ltd.First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management s with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Respo...

Job Purpose First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the ...

Job Purpose First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving business numbers with the assigned line of channels (Ba...

Job Purpose First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving business numbers with the assigned line of channels (Ba...

Job Purpose First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving business numbers with the assigned line of channels (Ba...

Job Purpose First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving business numbers with the assigned line of channels (Ba...

Job Purpose First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving business numbers with the assigned line of channels (Ba...

Job Purpose First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compli...

Job Purpose First link of management between the executors i.e. field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography.Culture Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity Duties and Responsibilities Achieving business numbers with the assigned line of channels (Ba...

About The Role : Job TitleInvoice Operations Senior Lead Corporate TitleAssistant Vice President LocationJaipur, India Role Description Within Global Procurement, Invoice Operations and Customer Support (IOCS) is part of Deutsche Banks Procurement & Travel Operations (PTO) organization. We support the end-to-end Procurement process, and are directly responsible for ensuring seamless end-to-end invoice to pay cycle. As the Invoice Operations Senior Lead, you will oversee the AI-based invoice processing team, ensuring a seamless transition from manual invoice processes to AI-driven systems. You will support the transformation of a project-based organization into Business-As-Usual (BAU) operati...

Overview We are PepsiCo We believe that acting ethically and responsibly is not only the right thing to do, but also the right thing to do for our business. At PepsiCo, we aim to deliver top-tier financial performance over the long term by integrating sustainability into our business strategy, leaving a positive imprint on society and the environment. We call this Winning with Pep+ Positive . For more information on PepsiCo and the opportunities it holds, visitwww.pepsico.com. PepsiCo Data Analytics & AI Overview With data deeply embedded in our DNA, PepsiCo Data, Analytics and AI (DA&AI) transforms data into consumer delight. We build and organize business-ready data that allows PepsiCos le...

About the Role As Senior Manager - Growth you would work on topics ranging from Intent channelization of users across different order stages, formulating and implementing different user-seller programs to make the platform more lucrative and drive intent to purchase at the right time with the right selection in place for different user cohorts. This will entail solving a wide range of problems (covered below), with the help of a rockstar team and other cross functional stakeholders. What you will do I) Long-term strategy / roadmap: Identify and create projects to generate 10X impact for your charter(s). Take audacious goals, own and deliver impact which are structural and long-term in nature...