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3.0 - 8.0 years
5 - 15 Lacs
Bengaluru
Work from Office
Code, Design, Supports & Ops software development design or architecture (design patterns, reliability and scaling) of new and existing systems experience Mobile development experience (Android/iOS) Swift, Kotlin, Java, Javascript, Typescript
Posted 2 weeks ago
15.0 - 19.0 years
0 Lacs
karnataka
On-site
You will be working as a Subject Matter Expert/Architect with over 15 years of experience. Your responsibilities will include understanding client requirements, preparing technical artifacts, collaborating with team members on integration, engaging with vendors and customers, and interacting with various cross-functional groups to enhance functionality and support existing customers. You will be advising on decisions related to design factors, preparing technical roadmaps, and participating in governance discussions. Your role will also involve managing engineering tasks, working on Cloud, Virtualization, Distributed Systems, and Enterprise Application Development. Experience in Site Reliability Engineering (SRE), DevOps, or Operations role would be beneficial. A systematic problem-solving approach along with a strong sense of ownership and drive is essential for this role. You should have experience in operating, troubleshooting, and scaling online services. Domain-level understanding of Public/Private Cloud Infrastructure, Networking, SAN, NAS storage technologies, and configuration operation of VMware Products like vSphere, vSAN, NSX is required. Your skills and experience should include deployment, configuration, and operation of VMware Cloud Foundation (VCF), VxRail, and other Hyper-Converged Appliances, automation tools like Jenkins, GitLab CI, and a strong background in distributed systems and cloud applications. You will be responsible for handling seamless upgrades of infrastructure and services through automation, identifying performance metrics, logs, and alerts, working on change requests and new installations, resolving major incidents, and technical escalations within agreed SLAs and quality. In terms of problem management, you will perform root cause analysis for problems and major incidents, provide workarounds for business continuity, and prepare RCA reports. Change management tasks will include preparing implementation plans, rollback plans, test plans, risk and impact analysis for critical changes, and reviewing change plans and documentation. You will also drive end-to-end change management, work on proactive and reactive problem management, provide RCA, ensure timely issue resolution to meet SLAs, and follow up with vendors for hardware and software issues. Your responsibilities will involve installing hardware and software, maintaining service levels, performance tuning, firmware upgrades, capacity planning, performance monitoring, providing improvement recommendations, and overseeing implementation. You will work on various layers including Compute (ESXi), Storage (vSAN, SAN), and Network (NSX-T) to ensure efficient infrastructure operations.,
Posted 2 weeks ago
1.0 - 6.0 years
5 - 9 Lacs
Noida
Work from Office
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology. ExperienceAt least 1 year of related work experience. Qualifications: Graduate or above. Excellent knowledge of MS Excel and Google Sheets. Must have financial background and should be able to understand the financial implications (data tally and reconciliation). Ability to plan and organize well, with great attention to detail and grasp things fast. Strong analytical and time management skills. FINTECH knowledge is preferable Responsibilities: Responsible for managing operations related activities of Brands - Brand offers operations , offer changes and updation of the same as and when required on portal. Responsible for day-to-day operations activities in Brand scheme/offers. Tracking Daily Scheme & offer changes applicable valid from start/end date on the portal. Provisional entries for monthly and supporting for MIS recon Monthly closures activities. Manage monthly financial reports with information of Brand, Bank & Merchant funding ratio. Daily Tracking of changes in Brand offer changes for current and upcoming. End to end Reconciliation and Rectification if any to be require in portal. Coordination with the Configuration teams when required to ensure entries are completed and not left open ended.
Posted 2 weeks ago
1.0 - 6.0 years
3 - 7 Lacs
Bengaluru
Work from Office
Job Posting TitleSALES OPS SUPPORT III Band/Level6-3-S Employment ExperienceLess than 1 year At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE Connectivity's Sales & Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i.e., data analysis, tracking, etc.). They are also responsible for planning and coordinating promotional programs and other communications initiatives. Roles & Responsibilities ROLE OBJECTIVE The team will be responsible for supporting the Sales & Marketing Team for Automotive in EMEA. In their daily job by overtaking mainly technical tasks to ensure an extraordinary customer experience towards internal and external customers. This also includes Product Management and S&OP. The team will support mainly in the business background of the Sales & Marketing Organization. This role does not INCLUDE any field sales activities or cold calls! RESPONSIBILITIES Intensive communication with the international internal customers, mainly in English and Partial communication with external international customers. Handling of distribution of PCN (Product Change Notification) to external customers and ensuring a fast response to customers feedback/questions Reading and Analyzing Technical documentation and all types of Drawings. Coordination with different Internal teams based on customer query and Supporting Account Managers on Administrative Support Support Project Management work for Sales & Marketing Organization. Handle RFQ (Request for Quotation) and RFI (Request for Inquiry). Handling purchase requisition and PR follow ups, creating Internal Orders and Sample order request. Responsibility of Customer Portals for Sales related tasks Ensuring a strict following of Standard Work Instructions and constant usage of Leader Standard Work Responsibility of high quality & on time delivery. SharePoint tools and Reports with daily updates Ensuring to participate in all kinds of trainings that are offered Support the onboarding of new joiners and secure a robust knowledge transfer Fully supporting all TEOA initiatives according Star Level requirements and Supporting continuous improvement projects with active participation Desired Candidate QUALIFICATIONS & EXPERIENCE Technical capabilitiesExpert functional/domain knowledge knowledges in SAP, MS Office, Access, SharePoint, Project Management Tools Very good written & verbal English language skills Very high customer and service orientation required Performance oriented and focused on Quality. Six Sigma Tools Ability to quickly adapt to new requirements Decision making skills Willingness to constantly learn also complex processes and scenarios Flexible to work in different time zones as per business requirements. Bachelor of Engineering (BE) / BTECH Exp 1- 3 Years Shift 12 PM 9 PM Competencies ABOUT TE CONNECTIVITY TE Connectivity plc (NYSETEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more atwww.te.com and onLinkedIn , Facebook , WeChat, Instagram and X (formerly Twitter). WHAT TE CONNECTIVITY OFFERS: We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority! Competitive Salary Package Performance-Based Bonus Plans Health and Wellness Incentives Employee Stock Purchase Program Community Outreach Programs / Charity Events IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com . If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities. Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Posted 2 weeks ago
1.0 - 2.0 years
3 - 6 Lacs
Pune
Work from Office
We re looking for someone who can keep projects and people aligned. If youre great at managing communication, follow-ups, and timelines, this is for you. At Clever Clouds, your role will include: Acting as a bridge between the team and clients Ensuring all deliverables stay on schedule Handling professional communication smoothly Organizing internal ops without micro-managing Duration: 2 Months Location: Pune preferred (hybrid) Experience: 1 2 years Type: Paid, part-time If youre organized, dependable, and have great people skills, send your profile to us.
Posted 2 weeks ago
12.0 - 17.0 years
14 - 18 Lacs
Hyderabad
Work from Office
Overview The Grafana and Elastic Architect will maintain and optimize the observability platform, ensure cost-effective operations, define guardrails, and promote best practices. This role will oversee the platforms BAU support, manage vendors and partners, and collaborate closely with application owners to onboard applications. The Architect will also lead the deployment of AI Ops and other advanced features within Grafana and Elastic while working with other observability, ITSM, and platform architects. This position includes people management responsibilities and involves leading a team to achieve operational excellence. Responsibilities Key Responsibilities 1. Platform Ownership & Cost Optimization Maintain and enhance the Grafana and Elastic platforms to ensure high availability and performance. Implement cost control mechanisms to optimize resource utilization across Observability platforms. Establish platform guardrails, best practices, and governance models. 2. BAU Support & Vendor/Partner Management Manage day-to-day operations, troubleshooting, and platform improvements. Engage and manage third-party vendors and partners to ensure SLA adherence and platform reliability. Work closely with procurement and finance teams to manage vendor contracts and renewals. 3. Application Onboarding & Collaboration Partner with application owners and engineering teams to onboard applications onto the Observability platform. Define standardized onboarding frameworks and processes for application teams. Ensure seamless integration with existing observability solutions like AppDynamics, ServiceNow ITOM, and other monitoring tools. 4. AI Ops & Advanced Features Implementation Deploy AI Ops capabilities within Grafana and Elastic to enhance proactive monitoring and anomaly detection. Implement automation and intelligent alerting to reduce MTTR and operational overhead. Stay updated with industry trends and recommend innovative AI-driven observability enhancements. 5. Cross-Functional Collaboration Work closely with architects of AppDynamics, ServiceNow, and other Observability platforms to ensure an integrated monitoring strategy. Align with ITSM, DevOps, and Cloud teams to create a holistic observability roadmap. Lead knowledge-sharing sessions and create technical documentation for the team. 6. People & Team Management Lead and managed a team responsible for Grafana and Elastic observability operations. Provide mentorship, coaching, and career development opportunities for team members. Define team goals, monitor performance, and drive continuous improvement in Observability practices. Foster a culture of collaboration, innovation, and accountability within the team. Qualifications Technical Expertise 12+ years of experience in IT Operations, Observability, or related fields. Strong expertise in Grafana and Elastic Stack (Elasticsearch, Logstash, Kibana). Experience in implementing AI Ops, machine learning, or automation within observability platforms. Proficiency in scripting and automation (Python, Ansible, Terraform) for Observability workloads. Hands-on experience with cloud-based Observability solutions, particularly in Azure environments. Familiarity with additional monitoring tools like AppDynamics, ServiceNow ITOM, SevOne, and ThousandEyes. Leadership & Collaboration Experience in managing vendors, contracts, and external partnerships. Strong stakeholder management skills and ability to work cross-functionally. Excellent communication and presentation skills. Ability to lead and mentor junior engineers in Observability best practices.
Posted 2 weeks ago
8.0 - 13.0 years
10 - 14 Lacs
Hyderabad, Gurugram
Work from Office
Overview We are PepsiCo PepsiCo brands can be found in just about every country on the planet, and globally were transforming how we make, move and sell our products. Were in the midst of a digital transformation, defining what it means to be a CPG company in this digital age, by embracing emerging tech. Weve created centers of excellence, designed to inspire our people. These arent regular work environmentstheyre incubators for inventive thinking and problem-solving. Theyre where our teams come together to create brand new solutions from the ground up, to solve complex global challenges and disrupt the norm. Role Sr. Operations Engineer Location Gurugram and Hyderabad PepsiCos Sustain & Operations team, as part of the Digital Products and Application (DPA) organization, delivers and sustains digital products across Strategy and Transformations core priorities to accelerate PepsiCos digital transformation. One the key remits of the Customer Success team within the organization is to drive adoption and operational excellence of digital products by ensuring an optimal end-user experience through timely resolution of incidents and application downtime. This is an Europe market Senior Sustain analyst/engineer role. Responsibilities Handles a variety of technical procedures, new and established. Performs initial diagnosis, triage, and where possible fixes issues themselves. Works with product owners to confirm product runbooks, monitoring/KPI dashboards, SLAs, and customer notifications procedures are correct. Handles advanced troubleshooting, typically via escalation from SEs/ SREs. Resolves the root causes of problems, where possible. Expands existing product functionality and related automation/ tooling/dashboards. Solutions are logical and maintainable. Improves logging and monitoring for quick and accurate error detection. Takes the time to understand how customers interact with systems to accurately reflect their experience in monitoring. May focus on product resource usage and/or how dependencies are tested and managed. If needed, creates automation to detect compliance requirements. Adds comments and/or refactors existing product code to improve readability, modularity, and generally make it easier for others to contribute to and maintain. Provides code reviews for SE peers. Shares best practices and knowledge of SE tools and troubleshooting techniques. Participates in a team on call rotation. Technical leader (org level). Advises on the best approach for segmenting and orienting SE work to yield the greatest business value. Creates AMS governance strategies based on service contract terms. Works closely with providers to ensure application stability and resiliency. Accountable for the quality of managed service providers and their adherence to contract SLAs. Analyzes application usage and incident rates. Recommends where contracts and/or incentive structures can be revised to reduce cost (due to low usage, low/no incidents). Proactively provides the right amount of information to leadership descriptions are concise, timelines have estimates, clarify who owns work, call out risks/blockers with a path to green, etc. Collaborates to achieve an appropriately unified set of SE procedures. Qualifications 8+ Years of experience as Operations Engineer working for Supply Chain/IBP areas. Must have good hands-on experience in O9 platform or IBP platforms. Can analyze a problem statement using relevant data. Able to research techniques or solutions and propose a viable approach. Expertise in one or more software languages and design patterns. Understands how to refactor code to make it more modular, scalable, easier to support. Knows how to break features down into components to be developed in parallel by other engineers. Has ways to get more efficiency out of compute resources (without adversely impacting customers). Able to constructively coach engineers -- via code reviews, design reviews, etc. Able to craft technical interview questions and independently evaluate candidate skills. Differentiating Competencies Required: Driving for Results: Demonstrates perseverance and resilience in the pursuit of goals. Confronts and works to resolve tough issues. Exhibits a can-do attitude and a willingness to take on significant challenges Decision Making: Quickly analyses complex problems to find actionable, pragmatic solutions. Sees connections in data, events, trends, etc. Consistently works against the right priorities Collaborating: Collaborates well with others to deliver results. Keeps others informed so there are no unnecessary surprises. Effectively listens to and understands what other people are saying. Communicating and Influencing: Ability to build convincing, persuasive, and logical storyboards. Strong executive presence. Able to communicate effectively and succinctly, both verbally and on paper. Motivating and Inspiring Others: Demonstrates a sense of passion, enjoyment, and pride about their work. Demonstrates a positive attitude in the workplace. Embraces and adapts well to change. Creates a work environment that makes work rewarding and enjoyable. Technical Knowledge and Skills: Strong ServiceNow, O9, Supply chain concepts, FMCG background is preferred.
Posted 2 weeks ago
1.0 - 6.0 years
2 - 5 Lacs
Jalandhar, Ludhiana, Moga
Work from Office
Hi, Menka here from Onboard HRServices!! Inviting Females for Role Customer Service Manager - Operation HL/lap with Leading NBFC at Jalandhar! Please send me your Updated resume on menka@onboardhrservices.com
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Noida
Work from Office
Responsibilities A day in the life of an Infoscion As part of the Infosys consulting team your primary role would be to actively aid the consulting team in different phases of the project including problem definition effort estimation diagnosis solution generation and design and deployment You will explore the alternatives to the recommended solutions based on research that includes literature sur veys information available in public domains vendor evaluation information etc and build POCs You will create requirement specifications from the business needs define the to-be-processes and detailed functional designs based on requirements You will support configuring solution requirements on the products understand if any issues diagnose the root-cause of such issues seek clarifications and then identify and shortlist solution alternatives You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers If you think you fit right in to help our clients navigate their next in their digital transformation journey this is the place for you Additional Responsibilities Ability to develop value-creating strategies and models that enable clients to innovate drive growth and increase their business profitability Good knowledge on software configuration management systems Awareness of latest technologies and Industry trends Logical thinking and problem solving skills along with an ability to collaborate Understanding of the financial processes for various types of projects and the various pricing models available Ability to assess the current processes identify improvement areas and suggest the technology solutions One or two industry domain knowledge Client Interfacing skills Project and Team management Location of posting We currently have open positions in a number of locations across India - Bangalore Pune Hyderabad Chennai Chandigarh Trivandrum Indore Nagpur Mangalore Noida Bhubaneswar Coimbatore Mumbai Jaipur Vizag Kolkata Mysore Hubli While we work in accordance with business requirements we shall strive to offer you the location of your choice where possible Technical and Professional Requirements 2 years experience in at least 1 module of SAP IBP Demand Response Supply S OP Inventory Control Tower DDMRP CPI-DS experience is added advantage Should have domain understanding related to IBP modules Should have hands-on experience of doing configurations in the system Certification in APICS CPIM CSCP and or SAP IBP certification is an added advantage Preferred Skills Technology- SAP IBP- SAP Hana Educational Requirements Bachelor of EngineeringService Line Enterprise Package Application Services
Posted 2 weeks ago
8.0 - 12.0 years
25 - 30 Lacs
Bengaluru
Work from Office
Your Impact: Operations Bridge Technical Consultant will provide technology consulting in the field of Infra Structure Monitoring to external customers. Responsible for providing Implementation and Solution support to meet customers business needs and, consequently, for understanding customers businesses. Responsible for application administration and customization tasks for one or several highly complex customers in cloud and off cloud deployments. A Technical Consultant possessing technical expertise in implementing, tuning, and optimizing product solutions, adhering to Micro Focus (now Open text) best practices. WHAT THE ROLE OFFERS: Good programming skills Good trouble shooting skills. Excellent verbal and written English communication skills. Experience in working with other members at remote location (International) Time flexibility for meetings that may be conducted outside local business hours Experience in working with Product Support and R&D for product related issues. Demonstrated technical documentation skills - technical documentation, solution design, release notes, user guides, test plans, test results summary document etc. Ownership of the deliverables as per effort estimation and lead to deliver and close the project with a team WHAT YOU NEED TO SUCCEED: Bachelor of Engineering or equivalent degree in computer science or related area of study At least 8-12 years Micro Focus OpsB products especially OBM Implementation experience Good Infrastructure Knowledge Has sufficient technical knowledge to assist with the completion of specific deliverables. Able to communicate concepts with team and Customer. Able to produce basic documentation to required standards. Conducting requirement gathering & technical audit Preparing Solution design document, Requirement traceability Matrix, As-build, and Test Plans document Experience in deploying and integrating OpenText (Formerly Micro Focus) Ops Bridge suite of products independently. Expert in Ops Bridge suite of products with in depth hands on experience of at least 2-3 products in Ops Bridge suite. OBM Classic and CDF deployment, Management pack & Connectors (Mandatory) experience OPTIC Installation and integration with OBM OBM Upgrade experience Configure High Availability, SSL SSO for Ops Bridge Suite of Products OBM Integration with UCMDB, NNMi and SMAX and ServiceNow OBM Integration with other 3rd party tools using custom connector development. Conduct product Knowledge Transfer session with the end customer. Unix (RHEL, SUSE, etc.) and windows OS knowledge and experience Strong Perl /Shell/Python/Groovy scripting skills Database knowledge - general SQL skills
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Hyderabad, Madhwapur
Work from Office
Good Communication Skills (Written) Typing Speed of 25 WPM + 90% Accuracy. Should be able to work in Shifts. Should be ok to work from Office in HYD. No prior work experience required Also, Preferably with experience in Shipping and Logistics / Back Office Understanding its nuance Qualifications Graduation
Posted 2 weeks ago
1.0 - 3.0 years
2 - 4 Lacs
Visakhapatnam
Work from Office
Good Communication skills ( Verbal/Written )Eye to details to review patients medical records. Willing to work rotational shift only, Only Work from Office- No Work from Home Should have good understanding and interpretation of medical records Willing to work in a dynamic environment with flexibility to work for additional hours Weekly off will be rotational no fixed week off available Good typing speed - 30 WPM with 90% accuracy Qualifications Graduation
Posted 2 weeks ago
10.0 - 15.0 years
11 - 16 Lacs
Bengaluru
Work from Office
Fueling the continued success of one of the worlds most beloved and recognized brands is a distinctly capable, creative, and innovative Marketing organization. Target Marketing is well known for inspiring and surprising guests, and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights, and then craft every interaction to build brand love. As an Sr Media Operations Manager , you will lead a team of experts and oversee the in-house Ad Operations discipline on behalf of Targets core media programs. You will operate in a matrixed organization, supporting global ad operations capabilities and assist various channel teams in developing, defining, and communicating an Ad Ops vision, strategy and process that successfully delivers best-in-class media performance and activation efficiencies. Youll lead all Ad Operations functions, including but not limited to, Onboarding & Operating Procedures / Documentation, Taxonomy & Tagging Governance, Campaign Set-Up Trafficking, Ad Serving & QA, Verification & Compliance, Pacing & Reporting and Billing & Reconciliation, with the goal of stewarding flawless execution and activation across the team. Youll bring new capabilities and enhancements forward and clearly articulate their role in driving results/efficiencies for the team. Its critical that youre able to identify and prioritize opportunities for automation within the media toolsets in order to drive scale. You will be expected to play a leading role in influencing key stakeholders and product teams across global marketing teams. Even more importantly, you will coach and manage multiple direct reports leading, inspiring, providing clear direction and aiding in their individual career development and growth. About you 10+ years experience in digital ad operations and/or digital compliance and/or digital media advertising Previous experience leading and managing direct reports Previous experience working across global teams, influencing and supporting high performing teams Complete understanding and familiarity of tools in the digital ecosystem (DSPs, DMPs, Ad servers, etc.) Proven track record balancing program scale with program efficiencies Highly detail oriented with excellent organization skills while managing multiple ongoing projects Advanced computer skills, including high-level proficiency in Excel (including, but not limited to, pivot tables and VLookups) Detailed knowledge and experience with web analytics (Google Analytics, Adobe Analytics) Comfortable navigating through ambiguity with a strong sense of urgency and prioritization Strong attention to detail and the ability to work independently and interdependently Useful Links- Life at Target- https://india.target.com/ Benefits- https://india.target.com/life-at-target/workplace/benefits Culture- https://india.target.com/life-at-target/belonging
Posted 2 weeks ago
4.0 - 9.0 years
10 - 14 Lacs
Bengaluru
Work from Office
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up . Here, we believe your unique perspective is important, and you'll build relationships by being authentic and respectful. Overview about TII: At Target, we have a timeless purpose and a proven strategy. And that hasnt happened by accident. Some of the best minds from different backgrounds come together at Target to redefine retail in an inclusive learning environment that values people and delivers world-class outcomes. That winning formula is especially apparent in Bengaluru, where Target in India operates as a fully integrated part of Targets global team and has more than 4,000 team members supporting the companys global strategy and operations. Team overview: Fuelling the continued success of one of the worlds most beloved and recognized brands is a distinctly capable, creative and innovative Digital & Marketing organization. Target is well known for inspiring and surprising guests, and we pride ourselves on connecting them to the products and experiences they expect and deserve from Target. We study our guests to discover new needs and insights, and then craft every interaction to build brand love. We are market experts who insist on a clear and cohesive understanding of our business objectives, guest segments and behaviors, strategies and tactics, overcoming obstacles and measuring success. Leveraging our collective assets and fostering a healthy, supportive and open team culture, we deliver a holistically gratifying experience that guests can only get at Target.Marketing Capabilities is comprised of 3 Product Pillars Guest Data Platform (GDP), Messaging and Content Supply Chain which through the use of 360 degree customer data, enables relevant messaging through right channel at the right time helps personalised experience to customers that make shopping easy and fun for our guests. Role overview: As a Products Ops Manager ,you will serve as a trusted advisor tothe product portfolioby bringing data and insights about our users intoconversations and ceremonies. You will leverage your prior experience toengage multiple levels of productinthe creation and implementation of team routinesthat reflect product thinking andconnectionto OKRs as well as enableportfoliolevel intention maps thatfuel collaboration across product.You will be responsible for bringing visibility to dependencies and risks across the portfolioand providing visibilityofprogress to our Product KPIs through metricvisualization andanalysis.You are accountable for collaborating across our product and operations teams to improve our core competencies around strategic planning, portfolio health, and communication. Your core responsibilities include: Support the portfolio-level road/intention map and the process to keep it up to date and accurate Execute on the communication framework for our product portfolio to provide visibility to the progress and KPIs associated to the technical investment (including analyzing and preparing data to inform the strategy) Collecting and analyzing feedback; leveraging insights to help product teams prioritize changes needed to increase adoption and end user experience Advocating for and supporting best practices in tools, processes, documentation and communication across the product teams and with stakeholders Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs. About you: Four-year degree or equivalent experience 4+ years of Product Management/ Product Ops, and/or equivalent domain experience Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas) Ability to self-organize and lead through ambiguity Ability to communicate complex concepts in easy-to-understand terminology across Operations, Product, and Technology Ability to influence peers and partners to find common ground, push for consistency where possible, facilitate conversations, and navigate competing interests. Curiosity and passion for problem solving Experience creating and delivering product tools & stakeholder materials Useful links: Life at Targethttps://india.target.com/ Benefitshttps://india.target.com/life-at-target/workplace/benefits Culture https://india.target.com/life-at-target/belonging
Posted 2 weeks ago
15.0 - 20.0 years
10 - 14 Lacs
Pune
Work from Office
Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : SAP Integrated Business Planning (IBP) Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application requirements are met, overseeing the development process, and providing guidance to team members. You will also engage in problem-solving activities, ensuring that the applications are aligned with business objectives and user needs, while maintaining a focus on quality and efficiency throughout the project lifecycle. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Integrated Business Planning (IBP).- Strong understanding of supply chain management principles.- Experience with demand planning and inventory optimization.- Familiarity with data integration techniques and tools.- Ability to analyze business requirements and translate them into technical specifications. Additional Information:- The candidate should have minimum 5 years of experience in SAP Integrated Business Planning (IBP).- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
3.0 - 7.0 years
7 - 11 Lacs
Mumbai, New Delhi, Pune
Work from Office
Key Objective of the Job: 1.Developing operational strategy, Operational process design for Education Loan Product. 2.Should be a Subject Matter expert in Education Loan Ops 3.Flair understanding of Loan Operations processes, Key Performance metrices etc 4.Engage with the stakeholders to drive Process improvement, re-engineering, and enhancements. 5.Stakeholder Management - Product, IT, Business, Ops, SLA partner and Outsourcing Partner. 6.Project Management BRD writing, UAT and Process Improvement/Automation 7.Managing and driving of a mid-sized team 18 to 20 Team members Major Deliverables: 1. SLA Management TAT/Delivery 2.Timely implementation of Process/ Projects as per Plan 3.Quality and productivity monitoring of the team 4.Compliance management as per policy/RBI regulation. 5.Managing Process control / Ops Risk etc. Specialized job competencies: 1.Good knowledge of retail loan products along with Education Loans 2.Ability to handle multiple priorities and demands in a fast-paced dynamic environment. 3.Flexible, self-driven and Proactive 4.Strong Stakeholder management and Project Management skills 5.Ability to handle mid-sized team. Other desired attributes: 1.Good communication skills 2.Good negotiation skill & presentation Educational Qualification: PG/MBA Location- Mumbai,New Delhi,Pune,Bengaluru,Hyderabad,Chennai
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Coimbatore
Work from Office
About The Role Kotak Mahindra Bank Department Commercial Operations Level M4 Job Role"Verification of executed legal documents as per Documentation Grid released by the legal team from time to time & Sanction Letter Term Sheet issued by the business credit team."Stamp Duty as per Legal Stamp Duty Grid is adhered too."Limits & Collateral Maintenance."CERSAI Maintenance. (Charge Creation & Release) Checker for Mortgage, Hypothecation & Intangible assets - basis terms of sanctions. "Updating of PSL for CCOD product basis the PSL template received from business along with TS SL."Insurance Policy Maintenance (basis terms of Sanction) - information to centrailzed insurance policy maintenance desk."Preparation and releasing the Disbursement Advice to Loan Maintenance Team for disbursement of loans in LPS. (Wherever there is a term loan WCDL facility at the time of limit setting), Limit loading Instructions (LLI) to Treasury team for treasury products & CMS team for CMS products."Insertions (documents received post disbursement). "Deferral Closures (post receipt of requisite document from Business Unit against deferral obtained)."Tracking of post disbursement conditions related to Wholesale & Commercial operations in DRS as "pre-approved"."Handover of Files (All documents except Title Deeds) & Dockets (Title Deeds Property wise i.e. for every property mortgaged separate docket is a must) including insertions to DMT for further action & receipt of acknowledgement in ET Register (in case of non-ET transactions, if any). "Handover of PDC SPDC"s to the Vendor on a weekly basis & receive acknowledgement."Liaison with Auditors & Ensure no audit queries. MIS (Daily Reporting, Pending Status, Insertions)."Confirmation to DMT for Release of property & verification of the property documents before releasing to customer RM customer service."Signatories for issuance of sanction letter are in accordance to the list of signatories provided by Business & Credit "Qualification Graduate Post-GraduateJob Requirement Detail oriented and ability to multi-task Good Interpersonal skills and ability to work in teams Excellent Communication Skills Proficiency in MS-Office Diploma or Graduate in electrical engineering with minimum 3 years of work experience in Data center management/ operations
Posted 2 weeks ago
3.0 - 8.0 years
3 - 7 Lacs
Chennai
Work from Office
Project Role : Security Engineer Project Role Description : Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills : Accenture MxDR Ops Security Threat Analysis Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Engineer, you will apply your security skills to design, build, and protect enterprise systems, applications, data, assets, and people. A typical day involves collaborating with various teams to implement security measures, conducting assessments to identify vulnerabilities, and ensuring that all systems are fortified against potential cyber threats. You will also engage in continuous learning to stay updated on the latest security trends and technologies, contributing to a safer digital environment for the organization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Conduct regular security assessments and audits to identify vulnerabilities.- Develop and implement security policies and procedures to safeguard information and assets. Professional & Technical Skills: - Must To Have Skills: Proficiency in Accenture MxDR Ops Security Threat Analysis.- Strong understanding of security frameworks and compliance standards.- Experience with incident response and threat hunting methodologies.- Familiarity with security information and event management tools.- Knowledge of network security protocols and best practices. Additional Information:- The candidate should have minimum 3 years of experience in Accenture MxDR Ops Security Threat Analysis.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Mumbai
Work from Office
About The Role Short Description for Internal Candidates Description for Internal Candidates Exports to facilitate the exporter clients to carry on their Exports business and grow. Realisation of Export proceeds. Packing credit Pre shipment and post shipment facilities, Discounting bills under Foreign LC. Foreign bills purchase, collection of foreign bills, etc. "Imports to facilitate importer clients and cater to their foreign exchange requirements. Issuance and amendment of Letter of credit inland and foreign. "RemittancesOutward Remittances providing services to facilitate outward remittances done on behalf of Importer clients and handling clean remittances for all customers. Inward Remittances- providing services pertaining to inward remittances received for the customers including Conversion into INR/other foreign currencies, EEFC deposits etc. "Other services/activities Bank Guarantees. Compliance with internal and external guidelines relating to Trade Finance. Reconciliation of books and accounts "Qualification Graduate Post-Graduate "Experience Minimum one year of relevantexperience.
Posted 2 weeks ago
10.0 - 14.0 years
30 - 35 Lacs
Gurugram
Work from Office
Skill required: KYC Screening - Know Your Customer (KYC) Designation: Service Delivery Ops Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do The Service Delivery Operations Manager is responsible for leading & managing service delivery across the KYC team Responsible for delivery of productivity & quality results, while ensuring cases do not age beyond contractual requirements The Operations Manager should manage overtime, absenteeism, performance & overall time reporting to ensure costs & revenue (recognized in a variety of ways) are in line with forecast Directly managing 6-8 team leaders Looking for someone with KYC experience along with ECDD/OCDD knowledgeBusiness and regulatory requirements, governance, operating model, process and system controls to verify the identity, suitability, and risks involved with onboarding and/or maintaining a business / customer relationship This includes driving customer identification, customer due diligence & enhanced due diligence What are we looking for Good Communication SkillsMinimum of 8 years team management experience, in a financial services environment. Experience in working / leading teams in compliance and Fin crime domain will be preferred. Experience to include performance management, achievement of objectives and motivating/ developing individualsExcellent communicator who can operate at all levels with proven ability to manage and influence key internal and external customer relationships at a senior level Agile and able to positively adapt to change, with strong organisational skills, attention to detail and the ability to effectively manage workload and priorities Ability to analyse and understand business issues, assess impact and provide multiple solutions Thorough understanding of HR, Resourcing and Cost Management principles Excellent interpersonal skills Positive attitude with a proactive and resilient approach to problem solving Flexible to work in rotational shifts, time management, and ability to prioritize and work effectively to tight deadlines Roles and Responsibilities: Manage a team of KYC Team Leaders focusing on quality, productivity, attendance & developmental actions for themselves & supporting this through their teams Oversee the work completed in your teams to ensure it is of the highest quality standards, perform root cause analysis where this is not the case & implement corrective actionsEnsure that the team operates efficiently, adheres to procedures & policies as set out by the client & Accenture, immediately addressing any situation where this is not the caseHold regular team meetings and create an environment of good communication with effective two-way feedback of information and ideas, ensuring this is happening between teams & team leadersReview the completeness of all reporting, e.g.quality, productivity, downtime & immediately address and anomaliesSupport the KYC team leader to identify data and documentation gaps and coach them through resolving these with the relevant stakeholdersEstablish and maintain excellent working relationships with stakeholders at all levels both internally & clientsPrimary escalation points for clients, providing timely & professional responsesDrive and implement continuous improvement and optimization programs to decrease cost to serve through quality and/or productivity improvementsImmediately escalate any issues preventing teams from meeting agreed performance to Service Delivery ManagerRecognizes and rewards individual and team accomplishments Listens to and accurately captures others expectations, ideas and concernsTake overall accountable for the delivery of business results by the teamManage reporting and metrics of team progressionLead your teams through change, maintaining engagement while keeping up with the pace of change in a dynamic environment Qualification Any Graduation
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
About The Role Job Role: Manage Day to-day Operational Activities of Customer Deliverables like Debit card Credit Card Cheque book etc" Manage deliveries, coordinate with various production vendors, courier partners and Stationery vendors. Ensure TAT for all the activities & experience in leading a team operations. To handle escalations in operations. Reconciliation of processing data on a day-to-day basis. Provides support and guidance to Team Leaders and subordinates and give decision on complex operational and technical issues. Continuously work on improvements & error reduction thru regular analysis. Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc. Take up any other assignments as conveyed by seniors from time to time. Very good command on MS-office (Word, Excel, PowerPoint, etc.) Should have built and worked on SOP"s, BRD, and operational risk matrices for the team Excellent project, analytical, execution skills & effective communication skills Should be able to drive efficiency and an error free ops organization. Job Requirements: Be flexible to the work timings as the role demands. Should be fast and accurate with excellent written and oral communication skills. Should be a strong team player and demonstrate excellent team work. High commitment to work Willingness to work late hourswork in staggered working arrangement, in case the same is required.
Posted 2 weeks ago
6.0 - 10.0 years
4 - 6 Lacs
Mumbai
Work from Office
About The Role :-Understanding of insurance processes, operations standards, industry regulations. -Oversee daily operational activities and ensure smooth workflow across departments with a strong focus on excellence, quality management and audit compliance -Develop and drive continuous improvement initiatives to enhance operational performance in coordination with cross-functional teams Like Projects, Underwriting, compliance, IT, sales to align operational goals -Conduct regular quality audits and implement corrective actions to address gaps -Lead internal and external audit activities, maintain detailed data, documentation and records. Ensure all operational processes are compliant with company policies and regulatory requirements -Implement and monitor best practices to optimize workflow efficiency and service quality. -To manage, mentor, motivate and lead team. -Ability to priorities and manage multiple task efficiently. -Excellent Verbal and written communication Qualifications: Bachelors degree in Business Administration, Insurance, Finance, or a related field, (Masters degree preferred). Minimum 4-5 years of experience in insurance operations, with at least 2 years in a managerial role.
Posted 2 weeks ago
1.0 - 5.0 years
2 - 4 Lacs
Ahmedabad
Work from Office
About The Role Job Role: Manage Day to-day Operational Activities of Customer Deliverables like Debit card Credit Card Cheque book etc" Manage deliveries, coordinate with various production vendors, courier partners and Stationery vendors. Ensure TAT for all the activities & experience in leading a team operations. To handle escalations in operations. Reconciliation of processing data on a day-to-day basis. Provides support and guidance to Team Leaders and subordinates and give decision on complex operational and technical issues. Continuously work on improvements & error reduction thru regular analysis. Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc. Take up any other assignments as conveyed by seniors from time to time. Very good command on MS-office (Word, Excel, PowerPoint, etc.) Should have built and worked on SOP"s, BRD, and operational risk matrices for the team Excellent project, analytical, execution skills & effective communication skills Should be able to drive efficiency and an error free ops organization. Job Requirements: Be flexible to the work timings as the role demands. Should be fast and accurate with excellent written and oral communication skills. Should be a strong team player and demonstrate excellent team work. High commitment to work Willingness to work late hourswork in staggered working arrangement, in case the same is required.
Posted 2 weeks ago
5.0 - 8.0 years
11 - 15 Lacs
Pune
Work from Office
Role: The purpose of the role is to drive and support transition for mega deals within own BU and contribute to the development of transition expertise within Wipro. Do: Lead efforts for effective onboarding of client projects across verticals within BU Understand the transition and guidelines developed for BU by Transition Head Develop understanding of domain and the verticals within to identify the trends and customer needs across geographies Understand the sales and delivery processes, onboarding risk areas and gaps in the current processes Support framework development and guidelines to support transitions for first 100 days of new projects as per Wipros Integrated Transition Framework (ITF) Understand the Wipro Transition methodology, standards and guidelines Understand multiple factors such as customer needs, region, language, cultural and financial aspects Build this understanding into developing relevant transition solutions and processes for the domain Detail out the interfaces, protocols for dependencies in the transition plan Identify tools and technology to support transitions Develop dashboards to effectively track data during transition Lead execution of transition solutions for mega deals within own BU Develop the overall transition plan for mega deals Review and translate the MSA KPIs into operational parameters and set up the overall engagement governance Conduct a detailed due diligence on the scope of work and specific areas to be transitioned Interact with client to deep dive into operational issues for effective execution Develop a high-level Transition plan highlighting dependencies, risks and issues Build a governance structure with client and Wipro stakeholders along with team structure with roles and responsibilities Execute the transition solutions for mega deals as per plan Ensure deployment of all key processes and document for data collection and tracking Ensure PMO Set up for Resource Onboarding (System tagging, BGV, NDA, desk allocation), Infra (Link VDI, Application access) andInduction and Knowledge management Track phase entry/exit criteria and other transition data and documents/ reports to establish Steady state readiness Identify red flags, highlight potential issues and manage escalations Review transition matrix across projects and verticals within BU to identify issues and areas for development within the sales and delivery teams Ensure effective closure of the transition with Go Live with complete handover to delivery Interact with customers during visits or RFP discussions to present Wipros transition capability Develop quality insights from multiple transitions to highlight trends and scenarios relative to customers and industry across geographies. Align the transition processes with the client feedback, industry trends and Wipro focus areas such as Agile transitions, reverse engineering tools and digital way of working. Participate in the Transition Council of Wipro and provide relevant inputs to strengthen the Wipro Transition methodology, standards and guidelines Mandatory Skills: Transitions (Ops). Experience: 5-8 Years.
Posted 2 weeks ago
1.0 - 3.0 years
4 - 7 Lacs
Noida
Work from Office
The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Health and Welfare (HW). Experience: 1-3 Years.
Posted 2 weeks ago
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