Company Overview 300+ media companies as clients, $40+ billion in revenue processed, 25,000+ worldwide users Operative is a revenue accelerant for media companies around the world. No other software company in AdTech space, brings a comparable depth of experience to create truly innovative software that performs across all platforms, revenue models and business units. We are a SAAS (Software as a Service) platform which helps clients manage advertisements both in the linear (TV) and digital space. We have been in the market for over two decades and have 1100+ employees with 12 offices spread across the globe. Operative is proud to play a pivotal role in the way advertising is bought, sold and managed across media industry. What We re Looking For: A tech-savvy and detail-oriented individual with a passion for digital media Strong Verbal & written communication skills. A team player who thrives in collaborative environments Basic understanding of Excel and PowerPoint. An eagerness to learn ad tech tools like Google Ad Manager, Campaign Manager 360, etc. Problem-solving attitude and a desire to work in a fast-paced environment Willingness to adapt and learn new skills quickly Ability to manage time effectively and prioritize tasks Enthusiasm for technology, with a mindset for continuous learning Why join us ? Operative is a technology-oriented product organization that believes in empowering its people We use the latest tech stack and empower our engineers to learn, work and ideate on new technologies available in the market We provide flexi work schedules and remote working to encourage work life balance We are an equal opportunities employer and recruit based on the experience and skill set. We offer a competitive salary and benefits package Please apply online and upload your CV. Operative is a merit-first, equal opportunity employer; diverse applications are encouraged. Operative cares about your privacy and protecting your data. By submitting an application for a position with Operative, you acknowledge that you have read the following and consent to how Operative treats your data: 1) the Candidate Privacy Policy available at https: / / www.operative.com / candidate-privacy-notice / (or if you are a candidate from Israel the Candidate Privacy Notice (Israel), available at https: / / www.operative.com / candidate-privacy-notice-israel / , and 2) the Candidate Notice for Data Transfer and Retention available at https: / / www.operative.com / candidate-notice / .
Company Overview 300+ media companies as clients, $40+ billion in revenue processed, 25,000+ worldwide users Operative is a revenue accelerant for media companies around the world. No other software company in AdTech space, brings a comparable depth of experience to create truly innovative software that performs across all platforms, revenue models and business units. We are a SAAS (Software as a Service) platform which helps clients manage advertisements both in the linear (TV) and digital space. We have been in the market for over two decades and have 1100+ employees with 12 offices spread across the globe. Operative is proud to play a pivotal role in the way advertising is bought, sold and managed across media industry. JOB SUMMARY Operative is looking for an enthusiastic, driven team player to add to their global support team responsible for delivering business-to-business application support. This role champions customer priorities, drives incidents to closure, and enhances the customer support experience. You will combine strong technical and functional problem-solving skills with a keen business sense to deliver top notch customer-focused support. MAIN DUTIES AND RESPONSIBILITIES Receive, analyse, troubleshoot, replicate, and resolve complex customer issues, post-implementation, with a goal to aide in customer success, retention, and adoption of Operative product lines Build knowledge of the software, troubleshooting tools and processes Provide rapid response and resolution to complex customer incidents within the SLA requirements Coordinate with Operative internal teams (Product Management, Solutions, TechOps, Customer Success, and Engineering) to address customer needs and requests Demonstrate initiative, agility and follow through in areas of responsibility Be personable, professional, and responsive, while capably representing Operative to customers Contribute to the support knowledgebase Assist with a variety of operational projects such as monitoring customer production environments COMPETENCIES Required: Excellent written and verbal communication skills (English Proficiency) Ability to gather issue details, identify problems, mediate issues, develop solutions, and implement a course of action A can do attitude with strong follow-through habits Deadline and detail-oriented, with the ability to juggle multiple customers and projects simultaneously. Ability to handle challenging customer situations with diplomacy and be cool under pressure Ability to analyze customer incidents and recreate possible defects in a simulated environment Exceptional interpersonal and customer service skills Willingness to take on whatever tasks are needed to complete the job Strong Microsoft Excel knowledge Preferred: Experience within the Customer Support Domain Working SQL knowledge Knowledge of software development life cycle EDUCATION, CERTIFICATION, AND EXPERIENCE Required: Bachelor s degree (or similar) required Technical focus preferred Experience working with Internet products (SaaS) and technologies Preferred: 1+ year(s) experience supporting software with external customers Previous experience working with Digital Advertising, Online Publishing, or Interactive Media companies GENERAL These duties and responsibilities may be changed in accordance with the needs of the Company. This is not intended to be an exhaustive or exclusive list of duties. You may be required to carry out any other associated tasks to ensure the successful delivery of Operative s objectives. Why join us Operative is a technology-oriented product organization that believes in empowering its people We use the latest tech stack and empower our engineers to learn, work and ideate on new technologies available in the market We provide flexi work schedules and remote working to encourage work life balance We are an equal opportunities employer and recruit based on the experience and skill set. We offer a competitive salary and benefits package Please apply online and upload your CV. Operative is a merit-first, equal opportunity employer; diverse applications are encouraged. Operative cares about your privacy and protecting your data. By submitting an application for a position with Operative, you acknowledge that you have read the following and consent to how Operative treats your data: 1) the Candidate Privacy Policy available at https: / / www.operative.com / candidate-privacy-notice / (or if you are a candidate from Israel the Candidate Privacy Notice (Israel), available at https: / / www.operative.com / candidate-privacy-notice-israel / , and 2) the Candidate Notice for Data Transfer and Retention available at https: / / www.operative.com / candidate-notice / .
Operative helps media companies to simplify the business of advertising. Operative looking to hire a User Interface developer to revamp the portal leveraging the latest technology trends and best practices in the UI domain providing rich user experience to both internal as well as external stakeholders. UI Developer is also expected to drive integration with other UI portals and external APIs and define new user experience and participate/guide the new API development with this focus. Job Responsibilities: Background in Java/J2EE/Microservices based application is preferable In depth knowledge in Angular /React Working experience in Javascript and Typescript languages. Working experience with APIs. Experience developing high concurrency, high performance applications that are database-intensive and have interactive, browser-based clients. Understanding of web-based SOA architecture implementation experience is useful. On-demand or SaaS experience is a plus. Working proficiency and communication skills in verbal and written English. Must have Skills: Angular /React HTML, CSS, Javascript and TypeScript Java, Springboot TDD REST-ful Web Services Multi-tier distributed web application Good understanding of Scrum/Agile methodologies AWS technologies Either SQL or NOSQL working experience. Good to Have: Good knowledge on React JS, JQuery and Backbone JS etc. Good understanding of Microservices Architecture SQL knowledge is an added advantage. Required Business Skills - Communication and Presentation - Problem solving - Resourcefulness - Team player - Familiarity with Agile
JOB SUMMARY: We are seeking an experienced Senior AI Engineer to join our team and accelerate the development of Adeline, our agentic AI platform that automates business workflows for media companies managing billions in advertising revenue. You'll work directly with our AI Engineering team to build and scale backend systems that integrate cutting-edge AI capabilities into our core AOS, and other platforms. This is a hands-on product engineering role where you'll collaborate closely with our product team and customers to identify high-impact AI use cases and translate them into production-ready solutions that help the world's largest media companies optimize their advertising operations. MAIN DUTIES AND RESPONSIBILITIES: Design and develop scalable Python/Java services that power AI-driven features within Operative's advertising management platform, handling systems that process $8.5B in digital and $60B+ in global TV ad revenue Collaborate with AI teams to integrate Large Language Models using frameworks like Langchain, LangGraph, and other modern AI toolkits to create agentic workflows that automate complex advertising operations Build and maintain data pipelines and backend APIs that empowers our AI agentic capabilities, for powerful workflow and process automations Deploy and scale AI applications using Docker containers across AWS/GCP/Azure cloud environments, ensuring high availability for mission-critical advertising operations serving 300+ clients across 25+ countries Work directly with media company customers (FOX, NBCU, Disney, HBO, etc.) to understand their workflow pain points and translate business requirements into technical AI solutions that drive measurable revenue impact Contribute to architecture decisions, code reviews, and engineering best practices for AI systems, ensuring robust, scalable solutions that can handle enterprise-scale advertising operations Develop concrete roadmap items and lead implementation efforts for AI features that advance customers from proof-of-concept to production deployment of agentic AI workflows SKILLS AND COMPETENCIES: Must Have : Strong experience with web frameworks including FastAPI/Flask for API development and data manipulation tools like Pandas and SQLAlchemy for handling complex advertising datasets Hands-on Docker experience with demonstrated ability to containerize applications and manage deployment pipelines in cloud environments Proven experience running LLMs locally and in containerized environments, with practical knowledge of model deployment, optimization, and scaling challenges Direct experience integrating LLMs, system prompts, and Model Context Protocol (MCP) into existing production applications, not just proof-of-concepts Expertise with leading AI toolkits and frameworks including Langchain, LangGraph, Langfuse, InspectAI, LangSmith, GenAI Toolbox, LlamaIndex, and OpenSearch Strong debugging, collaboration, and communication skills with ability to work effectively across engineering, product, and customer-facing teams Product engineering mindset with understanding of how to translate customer needs into technical requirements and measurable business outcomes Preferred: Experience with Streamlit for rapid dashboard and demo development Background in media, advertising technology, or high-volume transaction processing systems Experience with agentic AI workflows and automation of complex business processes Knowledge of advertising operations, inventory management, or programmatic advertising concepts EDUCATION, CERTIFICATION AND EXPERIENCE: Bachelor's degree in Computer Science, Software Engineering, or related technical field 5+ years of professional software development experience with focus on backend systems and APIs Demonstrated experience shipping AI-powered products or features to production environments Experience working with enterprise customers and translating business requirements into technical solutions Preferred: Advanced degree in Computer Science, Machine Learning, or related field Experience in advertising technology, media technology, or other high-volume transaction processing domains Previous experience in a product engineering role where AI/ML capabilities directly impacted customer workflows and business metrics Experience leading or mentoring engineering teams in AI implementation projects GENERAL These duties and responsibilities may be changed in accordance with the needs of the Company. This is not intended to be an exhaustive or exclusive list of duties. You may be required to carry out any other associated tasks to ensure the successful delivery of Operative s objectives.
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