50 Operations Support Jobs - Page 2

About this role: Wells Fargo is seeking a Senior Operations Processor. In this role, you will: Support Operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance Use technical expertise in the designated area and resolve escalated issues Provide feedback and present ideas for improving or implementing processes and customer support Perform complex operational and customer support initiatives within Operations functional area Assist staff, managers, and colleagues and provide guidance and interpretation of policies and procedures Apply technical knowledge and expertise to perform work and action requests Provide subject matter expertise and interpretation of procedures to staff Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 4+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Own client onboarding process to mitigate risk through a due diligence process Participate in conducting less complex client due diligence processes, research and identify opportunities to mitigate risk Consult and provide support to interpret policies, guidelines and governance programs Support business in execution of due diligence reporting processes and controls Review and analyze client onboarding processes or challenges that require research, evaluation, and selection of alternatives Exercise independent judgment to guide medium risk deliverables Aggregate, evaluate and report results and escalate where necessary Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the due diligence function, policies, procedures and compliance requirements Collaborate and consult with peers, colleagues, managers and internal and external customers to resolve issues and achieve goals Required Qualifications: 2+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: ACAMS or other industry Certifications Experience as a QC / Maker / 4-eye reviewer Job Expectations: Conducts reviews of bank customers (individuals/entities), related parties (owners, board of directors, executives) and/or transactions that present a moderate degree of complexity and risk to determine appropriateness for Wells Fargo. Conducts comprehensive research and/or background investigations on individuals, entities, organizations or locations to identify and mitigate associated sanctions, credit, financial crime, and reputational risks and thoroughly documenting findings. Reviews & analyzes due diligence data from a variety of sources to determine overall risk. Screens customers, prospects and/or transactions against various regulatory reporting lists and regionally based sanctions watch lists. Evaluates risks to determine permissibility under sanctions, regulations and/or BSA/AML regulations. Reviews transactions / profiles of high risk customers (e.g. casinos, MSBs, payment processors) to understand controls and activities. Escalates confirmed PEP matches. MRB, Negative News and other risks appropriately. Ensures compliance with guidelines set forth in federal/state anti-money laundering laws and regulations including the Bank Secrecy Act and various sanctions regulations, and in accordance with policy/procedures set by the bank. Consults with peers, line of business managers & other external parties regarding due diligence findings. Develops/delivers procedures or training; or mentors less experienced consultants. Effectively manages work requests to meet performance expectations. Participates in moderate to complex project initiatives as the primary subject matter expert. Experience in Financial Crime Compliance Sanctions Screening (Customer & Transaction), PEP & Negative News Screening Knowledge & understanding of BSA & USA PATRIOT Act, OFAC Sanctions Programs Experience using screening tools like World Check, Lexis Nexis, Dow Jones & RDC Ability to identify red flags and disposition alerts using a risk based approach Eye for detail, prioritization and time management Ability to take initiative and work independently with minimal supervision Basic Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Good customer service skills, team work and stakeholder connect Strong organizational and time management skills with the ability to manage multiple responsibilities and tasks simultaneously Graduate, preferably in Finance / Business Administration Shift time: Flexible 13 May 2025

About this role: Wells Fargo is seeking a Due Diligence Associate. In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education

In this role, you will: Participate in conducting due diligence programs on moderately complex initiatives and deliverables within functional area and contribute to large scale planning related to functional area deliverables Provide subject matter expertise on due diligence documentation requirements and data sources Support business in execution of due diligence reporting processes and controls, interpret policies, guidelines and governance programs Review and analyze client onboarding processes and challenges that require research, investigation, evaluation, and selection of alternatives Provide subject matter expertise on documentation and data sources and exercise independent judgment to guide moderate to high risk deliverables Compile and evaluate report results and escalate when necessary Resolve moderately complex issues and lead team to meet functional area process deliverables Leverage solid understanding of the function, policies, procedures and compliance requirements Collaborate and consult with peers, colleagues, managers and internal and external customers to resolve issues and achieve goals Required Qualifications: 4+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Experience in Financial Crime Compliance Sanctions Screening (Customer & Transaction), PEP & Negative News Screening Knowledge & understanding of BSA & USA PATRIOT Act, OFAC Sanctions Programs Experience using screening tools like World Check, Lexis Nexis & Dow Jones. Ability to identify red flags and disposition alerts using a risk-based approach Eye for detail, prioritization and time management Ability to take initiative and work independently with minimal supervision Expert in Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills Proficient in customer service skills, team work and stakeholder connect Strong organizational and time management skills with the ability to manage multiple responsibilities and tasks simultaneously Experience as a QC / Maker / 4-eye reviewer Strong understand on AML model scenarios/model that involve transaction monitoring, review and investigation summary Strong ability to identify red flags, validate, research, and analyze data. Strong critical thinking & analytical skills with high attention to detail and accuracy Excellent verbal, written, and interpersonal communication skills Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment Ability to develop partnerships and collaborate with team members from functional areas Ability to take on a high level of responsibility, initiative, and accountability. This is AML Investigator role where analyst is required to understand the model/rules and should be able to identify the red flags and mitigating factors. Strong investigation writing skills to be able to articulate the entire investigation in impactful manner. Investigators should be able to plan and prioritize the daily deliverable Proactive in raising potential issues or blockers to get solution in timely manner. Eagerness and ability to participate in new projects with timely delivery

About this role: Wells Fargo is seeking Due diligence consultant We believe in the power of working together because great ideas can come from anyone. Through collaboration, any employee can have an impact and make a difference for the entire company. Explore opportunities with us for a career in a supportive environment where you can learn and grow. In this role, you will: Own client onboarding process to mitigate risk through a due diligence process Participate in conducting less complex client due diligence processes, research and identify opportunities to mitigate risk Consult and provide support to interpret policies, guidelines and governance programs Support business in execution of due diligence reporting processes and controls Review and analyze client onboarding processes or challenges that require research, evaluation, and selection of alternatives Exercise independent judgment to guide medium risk deliverables Aggregate, evaluate and report results and escalate where necessary Present recommendations for resolving more complex situations and exercise independent judgment while developing expertise in the due diligence function, policies, procedures and compliance requirements Collaborate and consult with peers, colleagues, managers and internal and external customers to resolve issues and achieve goals Required Qualifications: 2+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Possess good knowledge in US regulations (Bank Secrecy Act, USA PATRIOT Act and Economic Sanctions laws) Transaction monitoring, QA & QC experience in KYC & Financial crimes workstreams Excellent communication and relationship/partnership building skills. Proficiency in Office Suite (Excel, Word, PowerPoint, Outlook) and SharePoint. Bachelors degree in business, Finance or Economics

Broad Function: We are looking for a proactive and dynamic HR Executive to drive employee engagement, rewards management and HR generalist activities while ensuring a positive and engaging workplace culture. The role involves planning and executing fun activities, R&R programs, onboarding, and employee connects, alongside handling key HR operations like attendance management, background verification, and employee records. Roles and Responsibilities: Employee Engagement & Culture Building: Develop and implement a structured engagement plan across different business units. Plan and execute fun activities, festival celebrations, CSR initiatives, and team-building events to foster a positive work culture. Conduct focus group discussions and one-on-one interactions to assess employee motivation and plan engagement strategies. Arrange gifts and recognition tokens for employees on special occasions. Rewards & Recognition (R&R) Management: Facilitate the Rewards & Recognition (R&R) program, ensuring smooth nomination, validation, and data analysis. Recognize and reward outstanding employees through structured appreciation programs. Ensure transparency and effectiveness in employee recognition initiatives. Onboarding & Employee Experience: Manage end-to-end onboarding, including ID card issuance, background verification (BGV) initiation, and employee documentation. Ensure smooth employee connects from recruitment to exit to enhance employee experience. Maintain and update employee records to ensure compliance with HR policies. HR Generalist & Operations Support: Assist in attendance & leave management, resolving discrepancies and making necessary roster corrections. Support in collecting data and submitting ID card requests for processing. Help initiate background verification (BGV) for new hires and existing employees. Assist in filing, maintaining, and updating employee records. Handle companys social media reviews to maintain a positive employer brand. Prepare and publish weekly and monthly HR dashboards on engagement, attendance, and workforce trends. Support HR policies and initiatives in line with organizational goals.

Work week: 5 days - 9:30am to 6:30pm Qualification: Bachelor in Finance and Accounts, Post Grad. In Finance Accounts preferred Work Experience: min. 5yrs (max. 8 yrs) of experience in the field of accounts and compliances working with a CA firm in past (small to mid-size firm) Skill Set: Prompt in communication, accounting fundamentals are clear, Problem-solving attitude and Written/ Verbal Communications are above average to good Job Responsibilities: Finance and Operations Support to Investment Fund activities from Singapore, Mauritius, Cayman Islands and Some other foreign jurisdictions Coordination with the Fund Administrators appointed by the company and ensure accurate accounts and compliances as applicable Reconciliations of Inter-Company accounts on a monthly basis Bank-end Support during fund raising activities, and deployment of Investments Understand the Valuation of the Securities and Obtain report from relevant professional firms on required intervals Analysis of P/L on project code basis and discuss on variances Support during Structuring process Ensure KYC of client companies, Support KYC processes of account openings / as and when required

About the position: The Turnaround Planner is a team member of the Maintenance and Turnaround organization within the Chevron ENGINE Center. The role provides turnaround and maintenance planning support to Chevron's Refining and Liquified Natural Gas (LNG) assets. This role will support the development of detailed job plans and accurate resource estimates for turnaround work scope. This position will collaborate across multiple levels of the organization and within multi-discipline teams including Operations, Engineering, Maintenance, and Reliability. This role forms part of a larger Maintenance & Turnaround Planning network across Chevron. Key responsibilities: Develop fully integrated job estimates and work plans for multiple concurrent facility turnarounds across several operating assets. The Planner will work closely with Operations, Technical, and the Turnaround Core Teams to generate the tasks that feed into detailed plans and schedules The Engine Planner will work with Turnaround core team members in Chevron's Refining and LNG assets to develop cost and schedule estimates Validate turnaround scope is complete and assist with scope submissions for final evaluation Ensures scope plans are accurately detailed in appropriate scheduling tools (Primavera) Works closely with Procurement to order and track long lead material for large turnaround and capital project scope Develop Plot Plans and scope plotting density. Assist Turnaround Maintenance Team Leads on all deliverables for Peer Reviews Coordinate with operating facilities and contractors as necessary to ensure turnaround schedule alignment, analyze schedule data, and provide regular updates to stakeholders Document all lessons learned from all Phases of turnaround planning Adopt digital tools as rolled out for use and provide feedback to product owners Applies industry standards and best practices for Turnaround planning and execution while collaborating with cross-functional teams across Chevron refineries and LNG facilities 3-5 years of field experience supporting the execution of maintenance turnarounds for complex process facilities Degree in relevant Engineering or Maintenance Discipline 5 years relevant turnaround execution and planning experience providing technical and turnaround planning support to plant turnaround teams in a complex oil and gas operating environment is preferred Knowledge of scheduling tools (Primavera) and planning tools (salesforce) is preferred Experience in supporting Operations within the Refining or LNG industry is preferred

Designation: Guest Relations Executive Position description: A Guest Relations Executive will be responsible for creating a welcoming and professional environment for members, visitors, and clients. Have to ensure a seamless customer experience by managing front-desk operations, addressing member needs, and coordinating with internal teams to enhance workplace satisfaction. Primary Responsibilities: Front Desk & Customer Service: Greet and assist guests, members, and visitors professionally. Handle inquiries via phone, email, and in-person regarding memberships, facilities, and services. Maintain a friendly and engaging environment to enhance member satisfaction. Member Support & Engagement: Address and resolve member concerns and requests efficiently. Assist with onboarding new members and provide hub tours to prospective clients Build relationships with members to foster a strong community. Business & Growth: Actively seek seat expansion opportunities with the existing teams. Price escalation upon renewal of team contracts. Drive ancillary revenue such as meeting room, day passes etc. Facility & Operations Support: Ensure that meeting rooms, common areas, and workspaces are clean and well-maintained. Coordinate with housekeeping, IT, and maintenance teams to resolve facility-related issues. Monitor and restock office supplies, beverages, and amenities. Events & Community Building: Assist in organizing and promoting networking events, workshops, and community activities. Encourage collaboration and engagement among members. Support marketing efforts for events and special initiatives. Requirements: 2-3 years of relevant experience. Excellent communication and interpersonal skills. Customer service experience, preferably in hospitality or co-working spaces. Strong problem-solving abilities and a proactive approach. Ability to multitask and work in a fast-paced environment. Knowledge of office management tools (CRM, booking systems) is a plus.

About the role: We are looking for experienced client operations analyst, who has the aspirations and appetite for working in a start-up environment, and with relevant industry experience to make a significant contribution to our DigilyticsTM platform and solutions. Responsibilities: Manage resubmissions for AI output of uploaded documents. Ensure SLAs are maintained for processing of all documents. Review data for validation errors, missing or misclassified pages or incorrectly extracted information and resolve and discrepancies. Fixes issue with data files as per the guidelines. Perform reconciliation of various amount captured from reviewed document of ensure high accuracy Ensure accuracy metrics are maintained before submission to client environment and transactional systems Understand model outputs and escalate any discrepancies observed in the process Implement support processes within the organization. Manage post Go-Live client activities like monthly incident reports, usage tracking reports, client requests etc. Ability to understand the customer issue in its entirety, triage, analyse, troubleshoot and where possible assist in resolving customer issues. Ability to drive issues to closure through interaction with a wide variety of stakeholders. Team player who is ready to contribute, lead and own elements of troubleshooting and problem resolution. Documenting troubleshooting and problem resolution steps, and determining the best course of action. Ability to learn and adapt to new technologies based on organization needs. Ensure all tickets meet the targets for resolution, escalation, documentation & completion. Knowledge & Experience Knowledge of AI driven processes management for processes like data annotation, data classification, data extraction, human-in-the-loop etc. Hands-on experience in Supporting Application running on Java or .net, with the ability to understand the code. Experience (hands-on) of at least one Unix Category OS (Linux, Solaris, SCO, AIX, etc.) Good to have Working knowledge of Azure, Networking, and Communication protocol Good to have Willingness to work in 24/7 shifts. Average comm skills Education Background Bachelor's Degree in computer or engineering related field (or related field experience)

About this role: Wells Fargo is seeking a Due Diligence Associate. In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education

In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Required Qualifications: 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education

We are looking for a dedicated Utility Boy for our company. The candidate will be responsible for various general tasks to support daily operations. This role requires a minimum qualification of 10th or 12th pass and offers complementary food and lodging. Freshers are welcome to apply. The ideal candidate should be hardworking and willing to learn. Work experience is not mandatory, but previous experience will be an added advantage. Freshers can apply

In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Commerce Background Graduated Job Expectations: Flexible to work in night shifts, Invoicing or Cash 1--2 years of experience in Account Payables, Account receivables and Invoicing/Cash Operations

About this role: Wells Fargo is seeking a Assocaite Operations Processor In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

About this role: Wells Fargo is seeking a... In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Required Qualifications for Europe, Middle East & Africa only: Experience in operations support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

About this role: Wells Fargo is seeking an Associate Securities Operations Representative. In this role, you will: Support a variety of operational tasks for simple or routine securities Identify ways to improve the overall process Perform routine duties such as processing, reconciling transaction and research inquires Regularly receive direction from supervisor and escalate issues to more experienced roles Review less complex documents Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders and exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 6+ months of Security Operations experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education Job Expectations: 0-1 years of experience in financial service Capital market Investment banking. Excellent communications skills. Experience on operations support. Candidates should be aware about corporate action income processing and fixed income. Good Excel MS office skills. Flexible for working hours. Analytical and problem-solving skills required.

About this role: Wells Fargo is seeking a Due Diligence Manager In this role, you will: Supervise a team of individuals who are responsible for executing activities associated with conducting due diligence reviews of bank customers transactions Oversee a moderate degree of complexity and risk to determine appropriateness of processes to ensure timely completion, quality and compliance Own the client onboarding process and engage with clients, relationship team and third parties Mitigate risk through due diligence process Identify and recommend opportunities for process improvement and risk control development Ensure execution of due diligence programs, processes and control to identify, assess and mitigate risk Manage communication and collaboration with business heads, Legal, Audit and regulators regarding risk management of business specific risk programs Make decisions and resolve issues to mitigate risk via a thorough due diligence process functional area and team to meet business objectives Interpret and develop policies and procedures for functions with low to moderate complexity within scope of responsibility Manage implementation of procedures, controls, analytics and trend analysis to ensure comprehensive research and background investigations Utilize expertise in data collection and sourcing Collaborate and influence all levels of professionals including senior managers Lead a team to achieve objectives Manage allocation of people and financial resources for Due Diligence group Mentor and guide talent development of direct reports and assist in hiring talent Required Qualifications: 4+ years of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education 2+ years of leadership experience.

About this role: Wells Fargo is seeking a Due Diligence Associate. In this role, you will: Engage with clients directly or indirectly through relationship managers to support meeting policies or regulatory requirements and focus on client satisfaction Conduct comprehensive research and background investigations on transactions, individuals, entities, organizations or locations to identify and mitigate risks through documenting findings Review basic issues, policies or procedures for which answers can be quickly obtained related to lower risk tasks and deliverables with narrower impact Run periodic due diligence reporting supporting processes reflective of the current business environment Gather and input data utilizing resources to identify documentation required to meet policy or regulatory requirements Receive direction from supervisor and exercise judgment while developing understanding of function, policies, procedures, and compliance requirements Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals. Required Qualifications: 6+ months of Due Diligence experience, or equivalent (including risk management, client service, operations support, or business process management) demonstrated through one or a combination of the following: work experience, training, military experience, education.

How is this team contributing to vision of Providence? CTS (Clinical Technology Services) team focuses on providing services & operations support for Providence applications, portals, services, and platforms spanning across various technical stacks and supporting multiple business process ticket management for both Clinical and Non-Clinical Services. RSD (Remote Services Delivery) team within CTS provides remote support including phone, chat, and tickets submitted using a self-service portal. What will you be responsible for? At the highest level your job will be to improve the end users support experience and reduce support costs through optimization. Thinking creatively to identify and reduce high volume ticket drivers and partnering with engineering to resolve these issues. Thinking creatively to identify opportunities to transition support from engineering to the initial support representative Collecting and analyzing data from various sources and using that data to make proposals to solve identified opportunities. Partnering will support team managers to: Listen to concerns and help drive process improvements. Identify and communicate opportunity areas and understand how our team can help them succeed. Measure success Understand the business environment and propose change not previously considered. Partnering with engineering teams walk through identified ticket drivers, advocate to prioritize engineering improvements, listen closely to understand what engineering can do to help resolve, and follow up to ensure action. Managing multiple projects in parallel including: Coordination, tracking, and managing priorities across multiple stakeholders and limited resources. Identification of risks to level of support, volume spikes, and possible project delays Creating project plans including roadmaps and meeting target delivery dates Regular status reporting on projects with leadership. What would your week look like? Leverage data to find trends in support ticket volumes. Clearly articulate business problems to business and engineering teams including charts, graphs, ticket examples and proposed solutions. Meet with various teams across the enterprise from business to engineering to track progress on various initiatives and collaborate to propose new initiatives. Plan releases across multiple teams including considerations for training, communication, other projects running in parallel and external factors that might impact the support team. Who are we looking for? Required: Able to work during standard US working hours from 8am to 5pm PST. Bachelor’s degree in computer science or related field 12-15 years of experience in the computer field in a variety of roles including engineering, Project/Program management, or Data Analysis. Required: MS Outlook, Word, Excel, MS Teams Required: Excellent interpersonal, verbal, and written communication skills Highly desired: Microsoft SQL Good to have: Background in Customer Experience, Service Now, Power BI, Citrix, Nexthink. Providence’s vision to create ‘Health for a Better World’ aids us to promote individuality, diversity of thought and background, and acknowledge its role in the organization’s success. This makes us committed towards equal employment opportunity regardless of race, religion or belief, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, pregnancy, or related needs, mental or sensory disability, HIV Status, or any other category protected by applicable law.We strive to address all forms of discrimination or harassment and provide a safe and confidential process to report any misconduct. Contact our Integrity hotline also, read our Code of Conduct . Health is a human right

About the Role The Platform Support Lead will oversee operations support across the entire platform, ensuring stability, scalability, and performance. Acting as the central point for platform operations, this role will manage cross-functional teams, align processes, and ensure effective incident management. You will work closely with engineering, DevOps, and SRE teams to provide a seamless experience for developers and product owners. Key Responsibilities Operational Leadership Oversee platform-wide operations, ensuring SLAs and reliability targets are consistently met. Coordinate across teams to streamline processes and establish best practices for operational excellence. Define and manage on-call rotations, ensuring adequate coverage and efficiency. Incident Management Develop and maintain comprehensive runbooks and playbooks for platform operations. Lead incident response and resolution, conducting post-mortems and implementing improvements. Proactively monitor platform health and prevent potential issues. Process and Automation Identify opportunities to enhance operational workflows and eliminate inefficiencies. Drive automation initiatives to reduce manual tasks and improve platform scalability. Collaborate with SRE and engineering teams to implement robust monitoring and alerting systems. Stakeholder Collaboration Serve as the liaison between operations and development teams, aligning on priorities and requirements. Ensure platform performance meets the needs of developers, product owners, and end users. Qualifications 5+ years of experience in platform or operations support, with a focus on large scale systems. Strong understanding of platform engineering concepts, including Kubernetes K8s and AWS. Proficiency in monitoring and observability tools e.g. Dynatrace, Prometheus. Experience with CICD pipelines and automation tools e.g. GitLab, Pulumi. Exceptional organizational and communication skills, with the ability to manage cross-functional initiatives. Familiarity with incident response processes and post mortem analysis. Leadership capabilities, including mentoring and coordination of operational teams.

About this role: Wells Fargo is seeking an Operations Processor. In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

Role Description Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. You will be joining Tax Due Diligence - TaxOps sits within (CIB) division of Deutsche Bank and plays an integral part in the firms first line of defence against financial crime, reducing the risk of working with new clients, while ensuring client relationships are on boarded and maintained efficiently. RDS provide a golden source of quality reference data across the bank, underpinning the firms key Regulatory, Control & Governance standards. The Tax Due diligence function is focused on driving compliance with KYC and tax related legislations like FATCA, Common Reporting Standard (CRS), US Tax regulation etc which have significant impact on financial institutions, how we perform onboarding / KYC of our customers, report to regulators globally and in some cases withhold on certain payments where required. The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Responsible for verification of Client data, relevant regulatory documents for various regulations like FATCA, CRS, US Tax regulations Make sure to raise risk in the process to Reporting line both regionally and functionally. Ensure any issues are escalated to the line managers and relevant management. Attend relevant meetings, discussions and provide value adds Your skills and experience Actively supports the business strategy, plans and values, contributing to the achievement of a high performance culture Takes ownership for own career management, seeking opportunities for continuous development of personal capability and improved performance contribution Acts as a role model for new employees, providing help and support to facilitate early integration and assimilation of their new environment Good knowledge of financial industry, various regulations impacting banks. Good Communication skills. Should be a team player, determined and hardworking. Attention to details.

1)Support Daily basis Operation- Primary Sales Order Follow-Up SNMCC (Exhibitions) Follow-Up for Stock Description: Monitor and ensure timely processing of primary sales orders, particularly for exhibitions. Coordinate with relevant teams to track and maintain sufficient stock levels. Purpose: To ensure the availability of stock for exhibitions and fulfill orders without delays. 2) Day-Wise Sales Plan Description: Create and track daily sales targets and strategies for stores or sales teams. Purpose: To maintain a structured sales process and monitor performance daily. 3) Mock Call OP Supports Description: Conduct mock calls for operations support to train staff, ensuring they are prepared to handle customer interactions effectively. Purpose: Enhance customer service quality through regular training. Daily Franchise Enquiries Description: Respond to inquiries from franchisees about operations, sales, or other business aspects. Purpose: Maintain a smooth relationship with franchise partners and address their concerns promptly. Daily Follow-Up & Queries and Meeting with Sales Support Team Description: Address daily operational queries and collaborate with the sales support team to resolve issues. Purpose: Ensure all sales processes run smoothly and bottlenecks are resolved. AOM Store Visit Tracking as per PJP (Attendance) Description: Monitor Area Operations Managers' (AOMs) visits to stores as per their Planned Journey Plan (PJP). Purpose: Ensure AOMs are actively engaging with store operations and providing necessary support. Daily Zoom Meeting with Stores Assigned Description: Host daily virtual meetings with assigned stores to discuss performance, issues, and updates. Purpose: Maintain consistent communication and operational alignment Store Report Check Description: Review store reports for sales, inventory, and customer feedback. Purpose: Track store performance and identify areas for improvement. Store Google Sheet Check Description: Update and verify store-related data in shared Google Sheets. Purpose: Ensure data accuracy and accessibility for teams. Staff Quiz Check Store-Wise Description: Monitor quizzes conducted for staff training and skill assessment at each store. Purpose: Evaluate staff knowledge and provide targeted training where necessary. Purpose: Maintain cash flow and financial health. Follow-Up with HR for Staff Gap Description: Coordinate with HR to address staffing shortages or gaps in stores. Purpose: Ensure stores have adequate staffing levels to operate smoothly. Store-Wise New Store Start/Team Training Kit Description: Oversee the setup of new stores, including team on-boarding and providing training kits. Purpose: Smoothly initiate operations in new stores. Store Incentive Follow-Ups / KMR Incentive Follow-Ups Description: Track and ensure disbursal of incentives for store staff and Key Marketing Representatives (KMR). Purpose: Motivate teams and reward performance. Google Review Report Check Description: Monitor Google reviews for stores and analyze feedback. Purpose: Enhance customer satisfaction and address concerns promptly. AOM/Manager Meeting Reports Description: Review reports generated from AOM and manager meetings to track decisions and action plans. Purpose: Ensure implementation of meeting outcomes . Check Sales Team Visit Head Office for Meeting Description: Monitor and coordinate visits of sales team members to the head office for meetings or training. Purpose: Align the sales team with organizational strategies and updates. Exhibition Stock Record Store-Wise Description: Maintain records of stock allocated to stores for exhibitions. Purpose: Prevent shortages or overstocking at exhibitions. Exhibition Planning Plan Prior 1 Month Description: Strategize and finalize details for exhibitions at least a month in advance. Purpose: Ensure successful execution of exhibitions with proper resources. Description: Track store-related customer reviews, vehicle service records, and special occasion celebrations linked to billing activities. If the position interests you and you find a fitment kindly share your cv and details at Rajat- 7011354635