80 Operations Strategy Jobs - Page 3

Job Overview : The Operations Head (STU) will oversee the companys day-to-day operational functions within the State Transport Undertaking (STU) function at Traveltime. The STU is responsible for carrying out contracts with transport authorities by owning and operating diesel/CNG buses. This includes managing (workshops/depots), ensuring high-quality customer experience, optimizing operations, and driving business growth. The Operations head will work closely with the CEO to develop and implement strategies to enhance performance, profitability, and customer satisfaction. Key Responsibilities: v Operational Leadership: Lead and manage all service operations across branches/workshops. Develop and implement standard operating procedures (SOPs) for consistent service quality and increasing operational efficiency Monitor and improve workshop/depot efficiency, productivity, and turnaround times. v Strategic Planning: Collaborate with the CEO and leadership team to develop long-term operational strategies and plans. Identify opportunities for operational efficiencies and cost optimization. v Team Management: Lead, train, and develop a team of service managers, workshop heads, and technical staff. Foster a performance-driven culture through KPIs and regular evaluations. v Customer Satisfaction: Ensure delivery of high-quality customer service across all service points. Analyze client feedback and improve processes accordingly. v Financial Oversight: Prepare and manage the operational budget. Track and improve operational performance metrics such as operational cost per km, maintenance cost per km, lost km., penalties (this is a representative list). v Compliance & Safety: Ensure compliance with all legal, environmental, and safety regulations in the workshops/depots. Promote a culture of health, safety, and continuous improvement. v Technology Integration: Leverage digital tools and ERP systems to streamline service operations. Oversee implementation of new technologies for diagnostics, scheduling, and customer communication. Key Skills & Competencies: Proven experience in operations management within the automobile industry Strong leadership, organizational, and problem-solving skills Knowledge of automotive repair processes (buses) and workshop management Excellent communication and interpersonal abilities Data-driven decision-making capability Familiarity with ERP systems and workshop management software Qualifications/Experience: Bachelors degree in Mechanical/Automobile Engineering, Business Administration, or a related field MBA or equivalent advanced degree preferred Minimum of 10-15 years experience in the automotive service sector, with at least 5 years in a senior leadership role. Preferably from OEMs like M&M, Tata Motors, Ashok Leyland, Eicher (illustrative list) Company Details www.traveltime.co.in

Position Summary Meet the sales target by setting and managing global and regional sales status and strategy. Set operation strategies such as changing solution specifications and planning for upgrades, and manage for these strategies. Maintain competitiveness by setting and managing solutions and services pricing strategies. Maintain and promote the services by building operation strategies regarding performance management, statistics or big-data analysis, CS(Customer Service) and VOC(Voice of Customer) management, etc. Role and Responsibilities [Sales strategy setting] Drive the business growth strategy setting and portfolio, and oversee the global or regional sales status analysis and set sales strategy to meet the sales target. [Operation strategy] Drive to build the operational strategies such as changing solution specifications and planning for upgrades. [Price management] Review the solution's pricing policy and strategy. [Partner management] Drive the strategies for increasing Samsung solution sales by building relationships with partners to learn customer's needs and managing partners by region (via training, events, etc.). [Service operation] Drive the operation strategies such as performance management, statistics or big-data analysis and CS(Customer Service) and VOC(Voice of Customer) management to maintain and promote the services. Skills and Qualifications Has a wide range of experience, uses professional concepts and company objectives to resolve complex issues in creative and effective ways Works on complex issues where analyzing situations or data requires an in-depth evaluation of variables. Exercises judgement in selecting methods, techniques and evaluation criteria to obtain results. Determines methods and procedures on new assignments and coordinates other's tasks May manage a group such as coordinating activities regarding costs, methods and staffing Typically requires at least 8 years of related experience and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years

Job Title: Operations Executive Location: WFH Experience: 2-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 2-5 years in operations; experience in EdTech and international client handling is required. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to kirtika.sharma@ncreduservices.com . Only shortlisted candidates will be contacted for interviews. Regards, Kirtika Sharma 9599314292 Team Lead-HR & Operations

Position : Strategic Operations Executive Salary : 3 - 5 LPA Experience : 1 - 3 years Employment Type : Full-time Location : Chandigarh/Mohali Job Summary We are a leading biotech manufacturing company, specializing in the production of high-quality biotech equipment. We are looking for a person who will be responsible for codifying business-critical procedures across all departments and for driving the technical screening of new hires. Key Responsibilities Process Documentation: Coordinate with departmental heads and technical subject matter experts (SMEs) across sales, marketing, service, production, QA, and others to develop structured SOPs and process flows. SOP Development: Translate insights into clearly documented SOPs, workflows, and responsibility matrices. Maintain version control and ensure approval workflows are followed in coordination with QA. Role Mapping & Job Description Creation: Analyze each departmental function to help define clear roles and responsibilities. Create and update detailed job descriptions in coordination with department leads. Technical Candidate Screening: Assist in shortlisting candidates for technical roles by matching profiles against JD-defined qualifications. Perform preliminary technical screening via resume analysis, assessments, or structured questionnaires. Training Program Development: Convert finalized SOPs into structured training modules (slide decks, quick-reference guides, micro-learning videos) Project Support: Assist in planning and executing operational projects, including process upgrades, equipment updates, and workflow improvements. Qualifications & Requirements Education: Bachelor's with Science background (Preferred in Biotechnology, Biochemical Engineering, Microbiology). Experience: 1 3 years in a regulated manufacturing, biotech or engineering environment. Exposure to process documentation, ISO 9001 or GMP/QMS workflows is a strong plus. Skills: Grasp of engineering concepts; able to speak the language” of service engineers and production technicians. Knowledge of documentation & diagramming tools (MS Office, Visio, SharePoint). Familiarity with AI-assisted drafting or knowledge-capture tools (e.g., ChatGPT, transcription software) for rapid SOP creation. Excellent written & verbal communication, facilitation and stakeholder-management abilities. Strong organizational and project-tracking discipline; comfortable with Gantt or Kanban boards. Other Requirements: Willingness to spend time on the shop floor. High attention to detail, analytical mindset and a passion for building systems from the ground up. Perks & Benefits Provident Fund & ESIC Annual Bonus Performance Pay Retention Bonus Encashable Leaves

Align operations with product strategy through leadership collaboration. Develop and maintain SOPs. Enable cross-functional teamwork across key departments. Analyze product and team performance Evaluate Dealer/OEM performance, and negotiate contracts

Key Responsibilities: A. Operations Management (70%) Oversee daily operations to ensure the smooth delivery of mental health services, including counselling, support and wellness programs. Assist in developing and implementing operational strategies, policies, and procedures aligned with the organization's mission. Establish and track key performance metrics (KPIs) for service effectiveness, user outcomes, and resource utilization. Coordinate with therapists, mental health advisors, and support functions to ensure seamless service delivery. Work closely with external partners, including vendors, consultants, government agencies, to enhance mental health initiatives. Ensure contract management processes align with budgetary and operational needs. Ensure compliance with ethical guidelines, and data protection laws. Develop and enforce policies related to client confidentiality, ethical treatment, and safety protocols. Monitor and mitigate operational risks, including client safety concerns, data security, and crisis management preparedness. Handle the backend operations of iDare platforms (mobile & website) Coordinate with IT team (Internal & External) to ensure smooth integration of electronic case records (EHRs), appointment scheduling systems, and secure communication tools. Monitor and troubleshoot backend system issues to minimize disruptions in virtual therapy sessions and online resources. Implement technology improvements based on company requirements (client feedback) to enhance digital accessibility. B. Data Management (30%) Oversee data collection, storage, and analysis related to user case outcomes, program effectiveness, and service accessibility. Ensure the accuracy and security of user records, case files, and treatment plans in compliance with legal and ethical standards. Develop and maintain a structured data governance framework for managing sensitive client information. Analyze operational data to identify trends in user engagement, success rates, and service demand. Generate reports and dashboards to support decision-making for program improvements and strategic planning. Use data insights to optimize resource allocation, improve service reach, and enhance mental health intervention strategies. Implement automation tools to streamline data entry, user registration, and administrative workflows. Work with counsellors, mental health advisors and leadership teams to use data insights in treatment planning and service development. Ensure data-sharing processes are efficient, secure, and aligned with best practices for mental health organization. Requirements: 6-8+ years in operations management, data analytics, and executive support, preferably in healthcare or mental health. Expertise in service operations, telehealth, EHR management, and regulatory compliance. Strong data analysis, workflow optimization, and automation skills to enhance efficiency and patient outcomes. Excellent leadership, communication, and problem-solving abilities in fast-paced environments. High level of integrity, discretion, and accountability in handling confidential data. Proficiency in Microsoft Office, data tools (Power BI, Tableau, SQL), and project management software. Proactive, adaptable, and solutions-focused with a strong sense of ownership. Flexible to oversee operations or asssist outside regular office hours if business needs or client requests arise. Why Join Us: Opportunity to work in a dynamic and innovative environment. Competitive salary and benefits package. Room for growth and professional development. Joining a team dedicated to making a positive difference in society, where you'll have the chance to pioneer innovative solutions in addressing and combating abuse. iDare is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. If you're looking to be part of something meaningful, to work in a supportive and inclusive environment, and to make a tangible impact on society, then iDare is the place for you. Join us in our mission to build a safer and healthier world for all.

• Responsible for day-to-day operations and tracking of movement of vehicles as per the scheduled pickup and drop • Tracking, scheduling, routing, validating of trip on daily/ monthly basics • Coordinating with drivers on daily basis Required Candidate profile • Allocating asset movements and ensuring the assets are tracked properly with accurate data on daily basis. • Geographical Knowledge of Indian map

Responsibilities:- Marketing Strategy & Execution (Commodities, Bakery, LED Products) Client Relationship Management Sales & Promotional Activities Office Operations Oversight Team Coordination Business Growth Support Across Verticals Health insurance

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com In one sentence Understand the business needs of the customer and assess the impact of those needs in order to communicate and implement the recommended efficient solutions. What will your job look like "Lead domain-specific solutioning activities across solution and delivery engagements. Act as a trusted advisor to customers, providing deep expertise in your domain (e.g., Charging & Billing, CRM, Ordering, Catalog, Network Provisioning). Define end-to-end domain solution and ensure alignment with customer business goals and operational strategies. Collaborate with Solution Architects, Business Analysts, and Product Managers for requirement feasibility and solution scope. Provide functional and technical support during design, integration, migration, and testing phases. Identify domain risks, dependencies, and business impacts; recommend best practices and innovative approaches." All you need is... Degree in Computer Science or Industrial Engineering & Management - Information System. Customer-facing experience - ability to communicate the Amdocs solution using various methods (presentations, demos, and so on). Wide knowledge of relevant products and E2E Business process. Knowledge of the telecom industry and Amdocs business processes (ETOM, ASOM). Experience in managing a team in cross-Amdocs domain solutions. Why you will love this job: Use your outstanding business analysis skills to make a significant impact on leading solutions that produce the most efficient product solutions. Be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development! You will have the opportunity to work in multinational environment for the global market leader in its field. We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!

What Your Responsibilities Will Be Scope: Oversee multiple layers of management covering diverse process areas, potentially across multiple locations. Manage a large team of 150+ including managers and individual contributors, ensuring engagement. Ambiguity: Independently set the vision and strategic direction for the HS Classification team, navigating through defining long-term strategies. Decide team structures and processes required to meet evolving needs and customer demands. Complexity: Manage complex operational challenges, escalations, and critical decisions, carefully balancing resources, opportunities, and sustainability. Address complex global compliance and regulatory requirements, identifying and mitigating long-term risks. Impact: Promote outcomes that influence organizational goals, customer satisfaction, and compliance excellence. Identify gaps, opportunities, and projects that inspire operational efficiencies, quality improvements, and cost optimization. Execution: Lead management projects, creating long-term mechanisms for continuous improvement, operational excellence, and audit capabilities. Lead plans such as platform transitions, product enhancements, capacity planning, and critical hiring, ensuring quality execution. Establish clear Indicators and conduct regular operational reviews, promoting a culture of accountability and continuous improvement. Develop and implement strategies for maintaining team cohesion and productivity across hybrid and remote work environments. What Youll Need to be Successful 8+ years experience, with direct leadership of managers, managing complex international BPO, back-office operations, or call center operations. Capability to manage large teams, leading through organizational change and. MBA or equivalent advanced degree. Certifications in Six Sigma, ITIL, or relevant areas are advantageous. Proficiency in MS Excel and other Microsoft Office applications. Flexible to support a 24/7 operational environment including night shifts.

BE+MBA with 24 yrs Exp in Operation Roadmap,Strategy,Policy Formulation, Change Management ,P&L Management, Production Planning, Business Process Excellence, Business Turnaround, Brand and product Management, manufacturing, R and D Management, Sales

We are seeking a Project Manager to lead strategic initiatives and operational excellence, with the following attributes: Strong in execution, financial planning & operational strategy Required Candidate profile B.Tech/M.Tech or equivalent from a reputed institute, 5+ years in project management (preferably in manufacturing) Perks and benefits We offer competitive remuneration

Job description: Strategy and Operations Executive About: This is a strategy and business analysis role for the Channel Sales and Partnerships team within the Device and Services (Hardware Products) business unit of Google, onboarded as FTE at Smollan. The role spans performing secondary business research and preparing market intelligence outputs for Google hardware products in global markets. This role will be part of Googles vendor / extended workforce setup, and will be working with Googles Channel Sales, Partnerships and other cross functional teams on areas to improve sales performance of Google devices in retail and digital channels. Functional Area: Market Intelligence, Consumer and retail Strategy, Sales Analytics, Industry and Macro-environment analysis Domain: Retail / Consumer Electronics Organization: Smollan (client Google) Location: Remote Responsibilities: The candidate is expected to drive key business strategy and analytics projects and generate outputs for internal stakeholders. The professional will work closely with the teams to ensure smooth day to day operations, support on scoping for projects, analyze quantitative and qualitative data, demonstrate solid writing, report creation and presentation skills. Data crunching on Google Sheets, Data Studio, or other tools to arrive at specic insights Assist with project management aspects such as interacting and managing members of other cross-functional teams (tech, operations, analyst) in executing and delivering tasks Ability to perform good management reporting to present key ndings using appropriate charts, graphs, business writing and storyboarding skills Help in organizing data, and other supporting activities that lead to generating business insights Perform business data analytics to nd correlations, insights and translate into business insights and recommendations Suggest alternatives and data-driven creative solutions to address current and anticipatory needs of internal stakeholders Creating relevant and communicative visualizations for data reporting Take proactive ownership of agendas, weekly reports and publications, support exercises and projects Desired skills: Highly motivated with a can-do attitude and strong business acumen Agile and quick learner, with ability to work on multiple projects simultaneously Strong at time management and prioritizing basis guidelines shared Statistical bend of mind and ability to come up with creative ways to build data-driven frameworks with limited data availability Experience with forecasting, projections, consulting frameworks, marketing and consumer journey understanding highly preferred Knowledge of the consumer electronics industry is preferred, especially in terms of Key performance indicators (KPIs) specic to the industry, understanding of industry trends and dynamics Knowledge of MS Oce with advanced skills in visualizations, MS PowerPoint, MS Excel, and MS Word Knowledge of statistical tools, and techniques will be an added advantage Desired qualications: Graduate/Post-graduate in business/economics or related elds Work experience bracket 1 - 3 years Must have past experience preferably with Tier-1 or 2 management consulting and/or analytics organizations

Job Title: Operations Executive Location: WFH Experience: 3-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 3-5 years in operations; experience in EdTech and international client handling preferred. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to gunja@jobors.com . Only shortlisted candidates will be contacted for interviews. Regards, Gunja Sr.Hr Executive 9910095292 gunja@jobors.com

Role & responsibilities Manage full-cycle recruitment for various operational positions. Partner with hiring managers to understand staffing needs. Source, screen, and onboard candidates efficiently. Maintain talent pipelines and ensure quick turnaround time. Ensure compliance with internal processes and labor regulations. Preferred candidate profile 5+ years of recruitment experience (preferably in non-IT/operations roles). Strong sourcing and stakeholder management skills. Ability to work in a fast-paced, high-volume environment. Experience in hiring for metro/rail projects is a plus.

CEO - The CEO will be responsible for both strategic leadership and hands-on execution, driving operational excellence and fostering innovation growth. AGM Operations -To handle day to day operations of the company Required Candidate profile For CEO - Should have exp of working at a senior level, taking strategic decision for the company. For AGM Operations - Should have exp of working with manufacturing industry

must have atleast one year of experience in operations.

providing inspiring and effective leadership while administering, directing and coordinating all activities of the Hospital toward the fulfillment of the Hospital's values, mission, strategy, and the achievement of its annual goals and objectives Required Candidate profile Responsible for overall administrative management and operation of the hospital.Assures the sound fiscal operation of the hospital including accurate and comprehensive development of an annual budget

Develop and execute business strategies aligned with organizational goals Direct sales and marketing efforts to meet business targets. Collaborate with finance team to manage budgeting, forecasting, and cost control Required Candidate profile Candidate should having experience in the solar energy industry is ideal, we are open to candidates from other industries with strong leadership and operational expertise.

Our Operations Analyst team is critical to our success and mission. As part of this team, you are responsible for researching and analyzing the operational activities of our business to help increase efficiency, reduce costs, improve customer service, and optimize overall operations. As an Operations Analyst, you'll be supporting multi-functional teams, analyzing business data, reviewing the operations of our company, and using this information to develop recommendations and changes to enhance the organization's overall efficiencies. Operations Analyst helps ensure the adoption of Insaito products and accelerates business value and ROI from our customers' investment in the Insaito solution. In this role, you will work closely with members of Customer Success, Sales, Executive Management, Marketing, IT, Product Management, and Engineering teams, to name a few. The result is increased customer satisfaction, value, retention, and expansion of the Insaito solution. Responsibilities Interpret trends or patterns in data sets and translate these patterns into actionable insights Work with other team members to continually improve our customer engagements Assist with supporting our Tier-4 business, from ad hoc data requests to in-depth research projects, you will be collaborating with others to help them answer questions and make better decisions Assist with special projects aimed at driving/increasing value to our customers Maintain deliverable projects and timelines Communicate findings clearly to a broad range of shareholders Qualifications Data-driven with a commitment to following the process Quantitative skills, including proficiency with Excel/Google Suite Strong communication skills Resourcefulness with the ability to parse internal documentation Excited to join a fast-paced environment and have excellent time management skills Ability to multi-task and work in a fast-paced environment A champion of data accuracy and impeccable attention to detail Demonstrate intellectual curiosity, and a passion for translating information into actionable insights A self-starter with the ability to manage multiple projects at once To apply, you must have a 4-year Bachelor's Degree or a 2-year Master's Degree.

•Plan, organize, and supervise day-to-day operations within the department or business unit •Lead, train, and motivate staff to deliver high-quality performance and meet targets To Apply: Whatsapp-7877714879; 8529925583 Required Candidate profile • Develop and implement operational policies, procedures, and best practices • Monitor performance metrics and prepare regular reports for senior management

About The Role : Client Leading life insurer RoleResponsible for: - Creating high-growth and dynamic Operations strategy (Ops, UW, claims, Persistency, renewals etc). - Leading customer experience. - Ensuring strong operational controls and reporting procedures. - Operating efficiency & effectiveness. - Spearheading Customer Centricity and co-owning Digital Transformation agenda. Requisites"Life insurance exp is a must" - Master's degree in Operations or Systems Mgmt. from a reputed technology or management institute. - Certification in Process / Quality domains such as ISO, 6 sigma as well as IT domains such as Information Security & Networking solutions would be desirable. - At least 15 yrs totally, of which 5 yrs. in a Life Insurance Company across domains like Operations, Underwriting, Claims & IT. - 5 yrs leading any of the aforesaid functions in a large Life Insurance company with multiple distribution channels. Apply Save Save Pro Insights

Job Title: Operations Executive Location: WFH Experience: 3-5 years in operations management. Employment Type: Part-time Work Schedule: Days: Monday to Saturday (Sunday Off) Shifts: Morning: 4:00 AM 9:00 AM (Part-Time) Job Overview: We are looking for a proactive and detail-oriented Operations Executive to manage the smooth delivery of live classes, provide real-time operational support, and contribute to continuous process improvement. This role demands high attention to detail, excellent communication skills, and a problem-solving mindset. Key Responsibilities: 1. Live Class Management Monitor live sessions to ensure they begin on time and run smoothly. Track teacher availability; coordinate and allocate substitute teachers when needed. Step in as a substitute tutor if required to ensure session continuity. 2. Technical Support Provide real-time assistance on platforms like Slack for any technical issues during classes. Troubleshoot basic issues related to Zoom or other virtual platforms. 3. Student and Teacher Engagement Address student feedback to enhance class experience and learning outcomes. Respond promptly to support tickets and queries from teachers. 4. Operational Excellence Maintain accurate records and documentation of daily operations. Handle teacher scheduling and substitution processes efficiently. Identify and recommend improvements for better process workflows. 5. Team Collaboration Work closely with other departments to ensure overall delivery success. Participate in cross-functional initiatives and take ownership of assigned operational tasks . Qualifications: Education: Graduate (minimum); postgraduate preferred. Experience: 3-5 years in operations; experience in EdTech and international client handling preferred. Skills: Excellent verbal and written English communication. Strong organizational and multitasking abilities. Ability to stay calm and efficient under pressure. Basic technical troubleshooting skills (Zoom, Slack, etc.). High level of accuracy and confidentiality. International Experience is required. How to Apply: To apply, please submit your resume and a cover letter detailing your qualifications and teaching experience to kirtika.sharma@ncreduservices.com . Only shortlisted candidates will be contacted for interviews. Regards, Kirtika Sharma 9599314292 Team Lead-HR & Operations

We need someone who already has the skills to even call themselves a Senior Operations Manager! Inother words, someone who has at least 3 years of related working experience, preferably someone who has experience in being a Senior Manager/Director specializing in BPO Operations and Management or equivalent. We need someone who has handled at least 600 FTEs. Someone with strong computer skills, especially in using MS Office applications and Google applications. We need someone whos responsible and has a good track record of meeting and delivering targets. Someone who can articulate him/herself well enough with others, like teammates and clients. So definitely someone with excellent verbal and written communication and customer service skills. We need someone who can multitask and work in a fast-paced high-stress environment Someone who can lead and is great in analyzing situations and data. Someone who has the ability to build productive business relationships with clients. Someone who has strong organizational, analytical and managerial skills. Lastly, we need someone who possesses a professional, courteous, and resilient attitude.

About The Role As a Service Delivery & Change Lead with Capgemini, you will be involved in driving efficiency, innovation, and digital adoption in HR processes Primary Skills - HR Service Delivery, HR Automation/ Transformation, Change Management, HR Consulting, Global Shared Services and Success factors. In this role you will play a key role in: Build and validate HR Transformation business case Evaluate HR products/ platforms for adoption Establish financial tracking mechanisms / reporting frameworks to measure success Drive workshops, consensus, and use storytelling to communicate operations transformation impact through presentations / newsletters Develop point of view reports for new people operations practices Drive outcomes through HR efficiency initiatives Build benchmarks for HR shared services Implement Six Sigma to streamline HR processes and enhance productivity Identify & promote transformation success stories, working with branding teams Generate executive leadership reports with actionable insights Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders. Professional Skills Ability to build / validate business case, financial tracking, and data-driven decision-making HR operations strategy, process optimization (Six Sigma), technology evaluation, and shared services benchmarking Stakeholder engagement, storytelling, presentations, and executive reporting Proficient in HR efficiency initiatives, KPI tracking, and branding success stories Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.