7 Operations Scaling Jobs

As the Head of Operations at our technology business in the capital markets domain, your role will involve overseeing delivery, operations, hiring, people management, and client engagement. Your strategic expertise and strong mix of domain knowledge, operational excellence, people leadership, and client management skills will be crucial in driving efficiency, quality, and growth. **Key Responsibilities:** - **Operational Leadership** - Oversee end-to-end service delivery for capital markets clients, including consulting, managed services, and technology solutions. - Establish and monitor operational KPIs for project delivery, client satisfaction, quality assurance, and productivity. - Drive ...

As a Co-Founder at RoohFarms, a pioneering indoor vertical farming venture specializing in high-value crops like Saffron, Lions Mane, and Cordyceps Militaris mushrooms, you will be instrumental in shaping the product, brand, and strategy of the agri-tech startup. Your entrepreneurial spirit and willingness to invest 30 lakhs upfront align with our vision of revolutionizing how rare crops are grown, harvested, and brought to market through tech-enabled indoor vertical farming. **Key Responsibilities** - Build and scale brand operations for RoohFarms to establish a strong market presence - Drive tech-led innovation in the cultivation of rare crops to ensure quality and efficiency - Work in a h...

As a People Manager at Adobe, you will be leading the Enterprise customer success team to ensure the success of Global Enterprise SaaS customers. You will work closely with clients to understand their business and technical needs, connecting them with the right resources to drive adoption of Adobe solutions and services. Reporting to the Global Head of Customer Success, you will be responsible for activities such as on-boarding, services, adoption, and retention. - Define and optimize the customer lifecycle, map the customer journey, and develop standardized interventions for each point in the journey. - Increase customer lifetime value through advocacy and reference-ability, serving as a cu...

In this role, you will be responsible for enhancing existing collateral and creating new collateral in line with brand guidelines to ensure accurate expectation setting and effective service. You will also contribute to scaling up and reengineering the operations of the customer care function to match the growing business need and consumer expectations. Additionally, you will be involved in designing, implementing, and continuously refining CRM system implementation to enhance the team's productivity and efficiency. Your key responsibilities will include: - Version control and standardization of legal communication in the customer life cycle - Building rapport with clients in the best possib...

Role Overview: As a Co-founder Investment & Chief Business Officer (CBO) at Ricoz, a fast-growing startup revolutionizing commerce through technology-driven distribution and retail solutions, you will play a pivotal role in leading fundraising efforts, managing investor relations, fostering strategic partnerships, and driving revenue growth. Your collaboration with the CEO will be essential in shaping business strategy, expanding operations, and enhancing monetization opportunities across various sectors. The ideal candidate will possess a robust network within the startup and investment landscape, profound business insight, and the determination to establish and grow the business from its i...

Role Overview: As a Regional Vehicle Service Manager at Ather, you will be the key senior resource in the territory responsible for managing service delivery, service operations, and demand generation. Your role will involve overseeing various business aspects such as manpower hiring, training, service KPIs, day-to-day operations, team management, customer experience enhancement, warehouse operations, and premises management in Bangalore. You will report to the Zonal Vehicle Service Manager and work closely with the Vehicle service team. Key Responsibilities: - Manage service delivery, service operations, and demand generation in the territory - Lead and guide the team operating flagship wor...

As a Finance & Collections Manager, you will be responsible for driving credit control, managing in-house collections, and facilitating communication between financing partners and internal teams. Your role will involve taking ownership of sensitive tasks that require a combination of operational efficiency and strategic oversight. Your key responsibilities will include managing the collections lifecycle, handling customer escalations, addressing exceptions, resolving disputes, overseeing the recovery process, managing delinquencies, handling debt recovery, coordinating with third-party collections agencies, monitoring compliance, and tracking customer satisfaction metrics. The ideal candida...