4 Operations Processes Jobs

As a Senior Analyst - Group Operations at Prudential Health India (PHI), you will play a pivotal role in managing health & wellness business requirements and implementations in active collaboration with functional representatives. Your responsibilities will include soliciting, developing, and validating business requirement documentation, leading brainstorming sessions with key stakeholders, and developing a deep understanding of business processes. You will design Business Process Flows, review them with key functional stakeholders, and facilitate discussions to ensure proposed improvements align with business process objectives. Additionally, you will identify pain points, bottlenecks, redundancies, and inefficiencies in processes and work towards enhancing them. It will be your responsibility to ensure that the current processes comply with relevant regulations and industry standards. To excel in this role, you should have end-to-end knowledge of health insurance products, operations processes, and technology systems. You must be able to convert high-level processes into detailed business requirement documents and have a proven track record of implementing significant insurance systems. Proficiency in designing wireframes, UX flows, and customer journey maps, as well as strong collaboration and communication skills across various disciplines, will be essential. Moreover, you should be passionate about consumer behavior and culture, enjoy interacting with customers to understand their needs, and be open to new ideas. Working effectively as part of a team, taking full responsibility for your output, and leveraging digital tools to enhance customer experience will be key aspects of this role. If you are looking to make a meaningful impact in the health insurance industry and thrive in a collaborative environment, this Senior Analyst - Group Operations position based in Mumbai could be the perfect fit for you.,

As a Senior Associate Managed Services Operations Specialist at NTT DATA, you will play a crucial role as a developing subject matter expert. Your primary responsibility will be to collaborate closely with internal service delivery teams to support the planning, coordination, and monitoring of operational activities and processes. This is essential to ensure the successful implementation of operational plans and continuous improvement in service delivery. Your key roles and responsibilities will include managing the shift roster, monitoring operational metrics, overseeing shift handover processes, managing shift escalations from clients, and dashboarding key metrics to handle potential breaches effectively. You will contribute to meeting service level agreement (SLA) levels, ensuring cost-effective client-centric delivery, and implementing improvement plans for support services. Furthermore, your role will involve balancing client needs with NTT's strategic direction, resolving core issues affecting clients, identifying risks and issues, and proposing appropriate solutions. You will also be expected to perform advanced operational tasks as required by leadership. To excel in this role, you should demonstrate good customer service focus, effective communication skills, organizational abilities to thrive in a fast-paced environment, analytical problem-solving skills, and the capacity to adapt to changing circumstances. A bachelor's degree or equivalent in Information Technology or Business Administration, along with an ITIL foundation certification, is required. Ideal candidates will possess moderate experience in managed service delivery within a large-scale technology services environment, including technical and service management exposure. Experience in managing customer escalations, objection handling, and demonstrated expertise in managed services operations are also essential. At NTT DATA, we are committed to diversity and inclusion, providing a workplace where you can grow, belong, and thrive. As a trusted global innovator, we invest significantly in research and development to help organizations navigate the digital future successfully. Join us in pushing boundaries, delivering technical excellence, and making a difference to our clients and society. NTT DATA is an equal opportunity employer, dedicated to helping clients innovate, optimize, and transform for long-term success. With a global presence and a diverse team of experts, we are at the forefront of business and technology services, supporting organizations worldwide in their digital transformation journey.,

Job Description: Step into a pivotal role where precision meets collaboration. As a Trading Services Associate, you'll be at the heart of trading operations, ensuring seamless transaction management. Join the team to drive efficiency and innovation in a fast-paced setting. As a Trading Services Associate within the Trading Operations Team, you will play a crucial role in accurate transaction capture and reconciliation. Your responsibilities include collaborating with various teams to support trading activities and maintain operational integrity. You will drive process improvements and strategic initiatives to enhance trading efficiency. Your responsibilities will include accurately capturing all transactions in Risk Management Systems, completing intraday/end-of-day reconciliation checks, collaborating with Operations and infrastructure groups, ensuring diligent performance of all controls, and communicating clearly with support teams for query resolution. You will also participate in strategic initiatives, build an understanding of trading structures, support general book management processes, facilitate issue resolution across teams, maintain operational integrity and compliance, and drive efficiency in trading activities. Required qualifications, capabilities, and skills include understanding derivatives and hedging products, knowledge of front-to-back Operations processes, recognizing impact on infrastructure groups, clear and collaborative communication, effective teamwork, and possessing analytical and numerical skills. Preferred qualifications, capabilities, and skills involve problem-solving with control and project management skills, proficiency in technical skills, especially in Excel, adaptability to pressurized and changing environments, challenging and explaining processes as needed, driving process improvements and innovation, collaborating across teams for operational success, and enhancing trading operations with strategic insights.,

Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years About Accenture What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "- Domain experience in sales operations, sales enablement, sales excellence, or a similar role within a fast-paced, dynamic environment.- Strong understanding of sales principles and methodologies- Expertise in managing sales operations back office processes with knowledge of operations processes, tools and technology- Strong understanding of Regulatory policies and procedures, including data protection regulations, GDPR, industry specific compliance requirements- High level of analytical thinking, enabled to assess risks, identify gaps in compliance, and develop effective policies and procedures- Ability to exercise sound ethical judgement crucial in identifying and reporting legal and ethical considerations- Intermediate project management skills- Proficiency in Microsoft Office Suite and CRM systems- Leadership and team management abilities- Excellent communication and interpersonal skills "MS Excel, Salesforce, servicenow, SAP"- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Agility for quick learning- Negotiation skills- Process-orientation- Collaboration and interpersonal skills" Roles and Responsibilities: "The Business Process Compliance Specialist will ensure that business processes adhere to internal policies, industry standards, and regulatory requirements, by developing risk management systems, maintaining compliance manuals, and training employees. Key Responsibilities:Compliance Assurance:Monitor and audit business processes to ensure compliance with relevant laws, regulations, and internal policies as communicated by the client. Identify potential compliance risks and vulnerabilities. Develop and implement corrective action plans to address identified issues. Process Improvement:Analyze existing business processes to identify areas for improvement and optimization. Propose and implement solutions to enhance efficiency and reduce risks. Develop and maintain process documentation and procedures. Risk Management:Develop and maintain risk management systems and procedures. Conduct risk assessments and identify potential areas of concern. Communicate compliance risks to management and stakeholders. Training and Communication:Develop and deliver training programs to educate employees on compliance requirements and procedures. Stay informed about changes in regulations and industry standards. Communicate compliance information to relevant stakeholders. Auditing and Reporting:Conduct internal compliance audits and prepare reports on findings. Coordinate with external auditors and regulatory agencies as defined by the client. Maintain detailed records of compliance activities and audits. " Qualification Any Graduation