11 Operations Metrics Jobs

About The Role The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BU?¢????s sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. ? Role description ?¢???? Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the ...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To achieve Branch target on indicators Credit Metrics / Operations Metrics / Gold Loan Metrics. Training of Branch Sales on Policies & Processes for Gold Loan / Consumer Durables / Vehicle refinance /other Products as & when launched. Ensuring policy adherence and meeting the TAT. Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell & CD business. Checking & Valuation of Gold. Vaulting & Safekeeping of Gold. Ensuring adherence to Vaulting Process & Policies. Supporting Branch Cashier in resolution for Customer Service queries. Provide Feedback to Regional /HO...

Job Purpose This position is open with Bajaj Finance ltd. Duties and Responsibilities To achieve Branch target on indicators Credit Metrics / Operations Metrics / Gold Loan Metrics. Training of Branch Sales on Policies & Processes for Gold Loan / Consumer Durables / Vehicle refinance /other Products as & when launched. Ensuring policy adherence and meeting the TAT. Delivering Approval rate & other critical SLA deliverables for Gold loan / Refinance loan, Cross sell & CD business. Checking & Valuation of Gold. Vaulting & Safekeeping of Gold. Ensuring adherence to Vaulting Process & Policies. Supporting Branch Cashier in resolution for Customer Service queries. Provide Feedback to Regional /HO...

Job Description The position is with the Communication BU and you would be responsible for supporting our business operations and sales analysis. The role demands sales business intelligence, reporting and analytics skill. Through sales reporting and analytics, the team provides visibility into the BUs sales pipeline, integrating information from sales, customer and financial sources for a complete and detailed overview of the sales performance. Role description Driving BU initiatives across the entire spectrum of internal operations. Analyze internal operations metrics and proactively project findings to the BU leadership team along with strategy/guideline for reigning in the outliers. Exec...

As a Service Delivery Ops Associate Manager at Accenture, you will be aligned with the Finance Operations vertical. Your primary responsibility will be to determine financial outcomes by collecting operational data/reports, conducting analysis, and reconciling transactions. Here are the key details from the job description: **Core Competencies:** - Experience in Trade AP domain, preferably for Manufacturing business - Proven experience of leading operations teams - Detail oriented and able to handle multiple tasks or projects simultaneously - Proven experience in managing clients - Strong verbal and written communication skills - Proficient in driving process transformation actions - Profici...

We are seeking a seasoned Engineering Manager (Data Engineering) to lead the end-to-end management of enterprise data assets and operational data workflows. This role is critical in ensuring the availability, quality, consistency, and timeliness of data across platforms and functions, supporting analytics, reporting, compliance, and digital transformation initiatives. You will be responsible for the day-to-day data operations, manage a team of data professionals, and drive process excellence in data intake, transformation, validation, and delivery. You will work closely with cross-functional teams including data engineering, analytics, IT, governance, and business stakeholders to align opera...

Expansion: - Plan and execute growth strategies to expand into new territories and increase market penetration. - Develop strategic partnerships with local businesses and stakeholders to drive growth. - Ensure compliance with local regulations and legal requirements during expansion activities. Hiring: - Lead the recruitment process for hiring on-roll employees, ensuring alignment with organizational standards and goals. - Design and implement strategies to recruit and maintain a robust team of riders. - Develop retention initiatives to motivate and retain staff, focusing on rider satisfaction. Capacity Building to Scale Up: - Train and upskill team members to manage increasing operational d...

The Quality Manager plays a crucial role in overseeing and improving the quality assurance processes within the organization. Your primary responsibility is to ensure that service delivery consistently meets established standards and client expectations. Additionally, you will drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction. As a strategic thinker, you must possess strong analytical, leadership, and communication skills. Your key responsibilities include: - Developing and implementing a comprehensive quality assurance strategy aligned with organizational goals. - Establishing and maintaining quality standards, policies, and procedures. - C...

Urgent Hiring: Team Leader Operations (International BPO | Bangalore) We are looking for an experienced Team Leader – Operations to join a leading International BPO in Bangalore. If you have proven experience in handling large teams and driving performance, this is your chance to grow your career. Role: Team Leader – Operations Location: Bangalore (Work from Office) CTC: Up to 5 LPA Shift: Rotational Eligibility Criteria (Mandatory): 4+ years overall BPO experience Minimum 1 year on papers as Team Leader – Operations Must have handled large teams successfully Strong working knowledge of AHT, Shrinkage, CSAT and other operational metrics Excellent communication in English & Hindi E-commerce d...

Job Opening: Operations Manager International BPO (Customer Service) Location: Bangalore (Work from Office) Salary: Up to 10 LPA Work Mode: Full-time, 6 days working (Rotational Week Offs) About the Role: We are urgently hiring an experienced Operations Manager (Customer Service) for a reputed International BPO in Bangalore. The candidate must be a proven leader with expertise in managing large-scale customer service operations, delivering on KPIs, and driving performance across multiple teams. Requirements: Overall Experience: Minimum 9 years in the BPO industry ( mandatory ). Operations Manager Experience: At least 1 year as Operations Manager in Customer Service (on paper) ( mandatory ). ...

You will be responsible for leading the expansion efforts of the company, including developing and executing growth strategies to enter new territories and increase market penetration. This involves establishing strategic partnerships with local businesses and stakeholders while ensuring compliance with all relevant regulations and legal requirements. In terms of hiring, you will oversee the recruitment process for on-roll employees, ensuring that the recruitment aligns with organizational standards and goals. Your role will also involve designing and implementing strategies to recruit and maintain a strong team of riders, as well as developing retention initiatives to enhance rider satisfac...