2.0 - 7.0 years

0 Lacs

hyderabad, telangana

On-site

The Quality Manager plays a crucial role in overseeing and improving the quality assurance processes within the organization. Your primary responsibility is to ensure that service delivery consistently meets established standards and client expectations. Additionally, you will drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction. As a strategic thinker, you must possess strong analytical, leadership, and communication skills. Your key responsibilities include: - Developing and implementing a comprehensive quality assurance strategy aligned with organizational goals. - Establishing and maintaining quality standards, policies, and procedures. - C...

Posted 1 month ago

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Operations Team Lead Shining Stars Institution & travels

4.0 - 6.0 years

2 - 5 Lacs

bengaluru

Work from Office

Urgent Hiring: Team Leader Operations (International BPO | Bangalore) We are looking for an experienced Team Leader – Operations to join a leading International BPO in Bangalore. If you have proven experience in handling large teams and driving performance, this is your chance to grow your career. Role: Team Leader – Operations Location: Bangalore (Work from Office) CTC: Up to 5 LPA Shift: Rotational Eligibility Criteria (Mandatory): 4+ years overall BPO experience Minimum 1 year on papers as Team Leader – Operations Must have handled large teams successfully Strong working knowledge of AHT, Shrinkage, CSAT and other operational metrics Excellent communication in English & Hindi E-commerce d...

Posted 2 months ago

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Operations Manager Shining Stars Institution & travels

9.0 - 12.0 years

5 - 10 Lacs

bengaluru

Work from Office

Job Opening: Operations Manager International BPO (Customer Service) Location: Bangalore (Work from Office) Salary: Up to 10 LPA Work Mode: Full-time, 6 days working (Rotational Week Offs) About the Role: We are urgently hiring an experienced Operations Manager (Customer Service) for a reputed International BPO in Bangalore. The candidate must be a proven leader with expertise in managing large-scale customer service operations, delivering on KPIs, and driving performance across multiple teams. Requirements: Overall Experience: Minimum 9 years in the BPO industry ( mandatory ). Operations Manager Experience: At least 1 year as Operations Manager in Customer Service (on paper) ( mandatory ). ...

Posted 2 months ago

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Cluster Manager Desirous Global Consulting

3.0 - 10.0 years

0 - 0 Lacs

karnataka

On-site

You will be responsible for leading the expansion efforts of the company, including developing and executing growth strategies to enter new territories and increase market penetration. This involves establishing strategic partnerships with local businesses and stakeholders while ensuring compliance with all relevant regulations and legal requirements. In terms of hiring, you will oversee the recruitment process for on-roll employees, ensuring that the recruitment aligns with organizational standards and goals. Your role will also involve designing and implementing strategies to recruit and maintain a strong team of riders, as well as developing retention initiatives to enhance rider satisfac...

Posted 2 months ago

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