Operations Manager

Job Title: Operations Manager – B2B Travel (Bali)

Company: U & I Holidays Pvt. Ltd.
Location: Sakinaka, Mumbai, Maharashtra
Experience: 4–8 Years
Industry: Travel & Tourism
Key Responsibilities:

• Manage end-to-end hotel bookings, airport transfers, sightseeing, and activity reservations.
• Coordinate with Bali-based suppliers and vendors for confirmations and amendments.
• Handle booking changes, cancellations, and operational issues.
• Prepare and verify hotel vouchers, transfer confirmations, invoices, and travel documents.
• Coordinate with B2B travel agents through calls, emails, and WhatsApp.
• Work closely with Sales and Quotation teams for smooth booking handovers.
• Ensure timely service delivery and customer satisfaction.

Requirements:

• 4–6+ years of experience in travel operations.
• Experience in international holiday operations.
• Good knowledge of hotel bookings, transfers, sightseeing, and supplier coordination.
• Experience handling B2B travel agents.
• Excellent communication, coordination, and problem-solving skills.

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• Tours & Travel industry: 3 years (Preferred)

Work Location: In person