Operations Manager- Judiciary Gold

About Toprankers

Toprankers is one of India's premier digital platforms for competitive exam preparation, catering to aspirants of Law, Judiciary, CUET, SSC, Banking, and other government and aptitude-based entrance exams. We are committed to delivering high-quality content, interactive learning, and personalized academic support to students across the country.

Role Overview

We are seeking an experienced and proactive

Operations Manager

to oversee day-to-day operations, streamline processes, and ensure smooth execution across departments. The ideal candidate will be detail-oriented, strong in people management, and capable of driving efficiency to support Toprankers growth.

Key Responsibilities

• Plan, coordinate, and oversee daily operations across departments to ensure efficiency and quality standards.
• Develop, implement, and monitor operational policies and procedures.
• Collaborate with cross-functional teams (academic, marketing, HR, tech) for smooth execution of projects/events.
• Ensure optimal utilization of resources (manpower, infrastructure, vendors, logistics).
• Handle vendor management, procurement, and cost optimization.
• Monitor key performance indicators (KPIs), prepare MIS/operational reports, and suggest improvements.
• Ensure compliance with organizational policies, safety norms, and legal requirements.
• Lead and mentor the operations team, driving accountability and performance.
• Troubleshoot operational issues and provide timely resolutions.
• Contribute to strategic planning and execution of large-scale events, training programs, and new initiatives.
  

Required Skills & Competencies

• Strong organizational and problem-solving skills.
• Excellent communication, negotiation, and people-management abilities.
• Proficiency in MS Office, project management tools, and data reporting.
• Ability to multitask and manage time effectively.
• Strong analytical mindset with attention to detail.
  

Qualifications & Experience

• Bachelor's/Master's degree in Business Administration, Operations, or a related field.
• 2- 4 years of proven experience in operations management (preferably in the EdTech/Education sector).
• Experience in handling cross-functional teams and vendor management.