135 Operations Manager Jobs - Page 5

Female Candidates can only apply Must have worked as Manager Operations in International Voice process BPO Manager Operations - International Voice exp reqd US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

- We are looking for an experienced and motivated Central Ops Manager to oversee the end-to-end operations of a Quick Commerce project across multiple cities. - The ideal candidate will coordinate with internal and external stakeholders, manage store launches, and drive operational excellence by leading teams, streamlining processes, and ensuring timely order fulfillment. Roles and Responsibility : - Multi-City Operations Management - Oversee and manage operations across multiple cities, ensuring streamlined processes and adherence to project timelines. - Coordinate with internal and external stakeholders to ensure project deliverables, including store launches, are completed on schedule. - Team Leadership, Management & Training: Recruit, train, and manage a team of pickers, and packers,. - Set clear goals and expectations and monitor team performance through KPIs. - Motivate and engage the team to maintain high productivity and ensure smooth daily operations. - Handle shift planning and rostering and ensure adequate workforce allocation during peak and non-peak hours. - Ensuring training of pharmacists/pickers, packers. Order Fulfillment & Store Operations:. - Oversee the end-to-end order fulfillment process to meet delivery timelines (10- 30 minutes window). - Ensure orders are picked, packed, and dispatched accurately and efficiently. Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Would be part of the US Insurance delivery team & responsible & accountable for the entire process. He/ She would ensure that the process is running smoothly & all the process deliverables are delivered as per the SLA. Required Candidate profile should have a min 10 - 12 yrs of management experience in a P&C or Specialty Insurance BPO service provider. Expert in US P&C Insurance. Understanding of end to end Claims handling.

We are looking for an experienced Manager - Business Intelligence to oversee our BI initiatives within FNP. This role requires a strategic thinker with excellent leadership skills and a proven track record in driving data-driven decision-making across the organization. Job Details: Lead and Manage BI Operations: Provide leadership to the BI team, guiding the development and implementation of robust analytics and reporting strategies. Ensure efficient delivery of BI solutions and oversee the performance and reliability of the BI system. Strategic Data Analysis: Collaborate with cross-functional teams to identify business needs and define key performance indicators (KPIs). Translate business requirements into technical specifications for BI tools. Develop BI Solutions: Design and develop BI dashboards, reports, and analytics products that provide real-time insights into business performance, supporting operational and strategic decision-making. Technology and Tool Management: Evaluate and implement cutting-edge BI tools and methodologies to improve data accessibility and reporting capabilities. Cross-Functional Collaboration: Act as a BI subject matter expert, providing insights and analytics that drive business value while facilitating training sessions for cross-functional teams. Team Mentoring: Mentor and develop a team of BI analysts, fostering a culture of continuous learning and improvement within the team. Performance Tracking and Reporting: Monitor the success of BI initiatives, ensuring stakeholders benefit from actionable insights and timely reporting. Required qualifications include a Bachelor's degree in Business Administration, Analytics, or a related field; an MBA is preferred. Candidates should have 5-8 years of experience in BI and Data Analytics, with proven experience using BI tools like Power BI, Tableau, or similar platforms.

We are looking for Hospital experienced PRO for our hospital @ Trivandrum, who can join immediately (preferred) Entire PR works , Liasoning work, Managing the day to day operations of the hospital qualification-MHa/ Hospital experienced exp-3+ years

OVERVIEW : We are seeking a proactive and skilled RPA Support & Enhancement Engineer with UiPath skill to join our automation team. This role involves managing production support, implementing minor enhancements, and ensuring smooth bot operations post-deployment. The ideal candidate will have strong analytical skills, experience with RPA tools, and a collaborative mindset to work with stakeholders and SMEs. RESPONSIBILITIES : Understand business processes and review post-deployment (hyper-care) support requirements. Collaborate with stakeholders to define SLAs and provide regular status updates. Monitor, maintain, and troubleshoot RPA bots in production environments. Analyze logs and perform root cause analysis to identify performance improvements. Implement and deploy minor enhancements and approved change requests. Work with SMEs to align bots with process or application changes. Manage bot schedules, deployments, and access via the Orchestrator. Prepare reports on bot performance, utilization, and issue tracking. Provide effort estimation and analysis for new automation requests. QUALIFICATIONS: Bachelors degree in Computer Science, Information Technology, or a related field. Proven experience in RPA support and operations (preferably with UiPath). Strong understanding of production bot management , monitoring, and SLA-based support. Experience in handling logs, performance reports , and failure analysis . Ability to implement minor enhancements and manage change requests efficiently. Familiarity with RPA Orchestrator platforms for bot scheduling and deployment. Excellent communication, reporting, and stakeholder collaboration skills. Strong analytical and problem-solving abilities.

Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Senior Analyst - Group Operations As a Senior Analyst - Group Operations , your typical week might include the following Manage health wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of asis vs to-be process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. Develop in-depth understanding of business processes, articulate use-cases, user-stories requirement documents/ change requests for identified features/ capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies Check if the current process complies with relevant regulations and industry standards including legal/ compliance/ data privacy. Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined met; lead testing in collaboration with functional users including jointly preparation review of test plan, test cases, user acceptance testing. You could be the right candidate if you Have 5 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales customer servicing. At least 3 years experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-level processes and can convert them into detailed business requirement documents. Have a proven track record of end-to-end implementation and business outcome delivery of significant insurance systems. You are an expert in designing wireframes, UX flows, customer journey maps, conducting usability testing, interpreting feedback, and incorporating insights into subsequent implementations. Are a true team player. Have the interpersonal skills and proven ability to collaborate communicate effectively across disciplines such as Technology, Product, Operations, Marketing Analytics teams to deliver high-impact solutions. Can function as an indispensable member of the team are passionate about operating iteratively. Are an effective communicator, can present your strategy and persuade stakeholders while solving user problems creatively and effectively. Able to identify and track the appropriate metrics to assess key processes/ capabilities in pursuit of continuous improvement. Have hands-on knowledge of Confluence JIRA, behavioral analytics platforms, BI tools and SDLC tracking tools. This could be the gig for you if you Have built best-in-class processes from scratch Are passionate about consumer behaviour and culture; enjoy spending time with customers to understand what they want. Have an attentive ear to listen to new ideas. Join hands with other colleagues to solve for the customer. Like to work in a culture where everyone can see what others are doing. Take help from others when stuck and encourage others when there are setbacks. Take full responsibility for your and your team s output while thinking wing-to-wing across the organization. Are passionate about leveraging digital tools to transform customer experience. Location: Mumbai Title: Senior Analyst - Group Operations Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

Only Female Candidate's can apply. Must have Min 1+yrs exp as a Operations Manager in the Technical Support Voice process. Handled a span of 100+FTE's. Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

You have to do work from office from Perficient Nagpur Location. As a Senior Technical Architect, you will provide best-fit architectural solutions for one or more projects; you will assist in defining scope and sizing of work; and anchor Proof of Concept developments. You will provide solution architecture for the business problem, platform integration with third party services, designing and developing complex features for clients business needs. The Senior Technical Architect will provide technology direction, ensures project implementation compliance, and utilizes technology research to innovate, integrate, and manage technology solutions. You will collaborate with some of the best talent in the industry to create and implement innovative high quality solutions, participate in Sales and various pursuits focused on our clients business needs. This role is considered part of the Business Unit Leadership team and may mentor Junior Architects and /or development team members. Perficient is always looking for the best and brightest talent and we need you! we're a quickly-growing, global digital consulting leader, and we're transforming the world s largest enterprises and biggest brands. you'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues. Role Description: As a SDM (Service Delivery Manager) you will be responsible to lead, manage and oversee Managed Services engagements that require 24/7 coverage, monitoring, and SLA based tiered Support. This role involves coordinating with various teams (Internal/Onshore teams, 3 rd Parties, Clients) to ensure seamless service delivery as per client expectations and service level agreements (SLAs). The SDM will closely work with support teams, onshore project leads, practice & delivery leads to ensure escalation free MSO service delivery to the clients. Key Responsibilities: Team Management and Leadership: Lead and manage a team of support professionals, including recruiting, mentoring, and evaluating staff performance. Create a collaborative and productive environment, fostering a customer-focused culture. Ensure team readiness for 24x7 operations, including shift scheduling, resource allocation, and backup planning. Service Delivery & Operations: Oversee daily operations to ensure all incidents, requests, and changes are handled according to SLA requirements. Act as the primary point of escalation for critical incidents, ensuring timely resolution and customer communication. Develop and implement processes and procedures to streamline operations and improve service delivery. Ensure adherence to ITIL best practices and maintain accurate documentation for all support processes. Understand training/certifications requirements for the team based on business needs and coordinate for tracking & completion as per defined timelines. Incident and Problem Management: Manage major incidents and provide timely and effective communication to stakeholders. Conduct post-incident reviews, ensuring that root cause analyses are performed, and preventative measures are put in place. Collaborate with project, development, infrastructure, and third-party vendors to resolve complex technical issues and minimize recurrence. Continuous Improvement: Identify and implement opportunities to enhance support services, reduce incident rates, and improve response times. Work with technical teams to recommend and develop automation tools and solutions to optimize support processes. Establish key metrics to measure team performance, identify trends, and drive improvement initiatives. Stakeholder Management & Communication: Maintain strong relationships with onshore teams, customers, ensuring alignment on expectations, SLAs, and service quality. Provide regular service delivery reports and updates to management and clients, including performance metrics and service improvements. Lead and participate in regular service review meetings with internal teams and clients to address any issues and discuss service enhancements. Compliance and Risk Management: Ensure adherence to all compliance, security, and regulatory standards as required by the client. Maintain a thorough understanding of application dependencies and associated risks, working to mitigate them proactively. Collaborate with internal audit and security teams to meet organizational and industry compliance standards. Qualifications: Education: bachelors degree in Computer Science, Information Technology, Business Administration, or a related field. Experience: 4-6 years of experience in IT Service Delivery or Enterprise Support Proven experience managing 24x7 support teams in a high-availability, high-demand environment. Strong understanding of ITIL principles and experience in incident, problem, and change management. Technical Skills: Familiarity with common application support technologies, monitoring tools, and ticketing systems (ServiceNow, Jira, etc). Knowledge of cloud environments (AWS, Azure) and DevOps practices is a plus. Strong troubleshooting and analytical skills, with an understanding of both infrastructure and application layers. Soft Skills: Excellent communication and interpersonal skills, with the ability to work effectively across teams and with customers. Strong organizational skills and the ability to handle multiple priorities in a fast-paced environment. Proven leadership capabilities, including the ability to motivate and develop teams. Problem-solving mindset with a focus on continuous improvement. Preferred Certifications: ITIL Foundation or higher certification PMP or other project management certifications Relevant technical certifications (AWS, Azure, etc) are a plus

Team Management & Leadership: Lead, supervise, and motivate a team of back-office associates, ensuring high levels of productivity and engagement. Provide training, coaching, and performance feedback to ensure consistent improvement and skill development. Manage staffing levels and schedules to ensure the back office is adequately resourced at all times. Process Optimization & Efficiency: Identify, recommend, and implement process improvements to enhance operational efficiency and reduce costs. Work closely with other departments to understand requirements and ensure seamless integration between back office and front office teams. Monitor and track performance metrics to identify opportunities for process enhancements. Quality Assurance & Compliance: Oversee and ensure adherence to established quality standards and operational processes. Conduct regular audits and reviews of back-office tasks to ensure that services are delivered in line with client expectations and contractual agreements. Ensure compliance with company policies, industry regulations, and data privacy standards. Operational Reporting & Documentation: Prepare and present regular reports on back office operations, including performance metrics, service delivery, and process improvements. Maintain accurate documentation of operational procedures, policies, and protocols. Client Relationship & Support: Work with front-office teams to address client concerns, ensure timely resolutions, and contribute to maintaining client satisfaction. Address escalated issues, and ensure that all back-office operations meet client requirements and SLAs (Service Level Agreements). Budget & Resource Management: Monitor the back-office budget, identify areas for cost control, and manage operational expenditures. Ensure optimal utilization of resources to meet operational goals without compromising quality. Problem Solving & Conflict Resolution: Proactively address any issues or challenges related to back office operations, ensuring they are resolved in a timely manner. Handle escalations from team members or clients related to back-office functions and processes. Cross-Functional Collaboration: Work closely with other departments (e.g., HR, IT, Finance) to ensure the smooth operation of BPO services and to streamline internal workflows.

Are you seeking leadership-level BPO jobs in Navi Mumbai or looking for your next big opportunity in customer support operationsFusion CX is hiring an experienced operations manager in Navi Mumbai to oversee and lead high-impact teams that support dynamic customer engagement programs. If you have a strong background in managing operations within the BPO sector and are ready to join immediately, we want to hear from you! Job Description - Operations Manager About the Role As an Operations Manager at Fusion CX in Navi Mumbai, you will play a pivotal role in driving operational efficiency, improving team performance, and ensuring service excellence across customer support functions. This role requires a strategic thinker with hands-on experience in BPO operations and a passion for delivering high-quality customer service outcomes. Key responsibilities for the operations manager role in Fusion CX in Mumbai: Lead and manage day-to-day operations for customer support teams within a BPO setup Drive performance improvement initiatives to meet and exceed SLAs, KPIs, and client expectations Collaborate with cross-functional teams to streamline workflows and boost team productivity Monitor team metrics and implement coaching strategies to support team development Ensure compliance with internal processes and quality standards Drive a culture of accountability, continuous improvement, and operational excellence Report performance insights to senior leadership and stakeholders Job Requirements - Operations Manager Candidate requirements for the operations manager role: Graduate degree in any discipline Proven experience as an operations manager or senior operations manager in a BPO environment Strong background in customer support operations Demonstrated success in leading teams and driving operational results Excellent communication, leadership, and organizational skills Must be an immediate joiner Must be in or willing to relocate to Navi Mumbai Why Join Fusion CX At Fusion CX, we do not just deliver customer experience, we redefine them. When you join us in Navi Mumbai as an operations manager, you will: Work in a collaborative, performance-driven environment that values your expertise Lead strategic projects that directly impact customer satisfaction and business success Be part of a growing global CX company with strong values and people-centric leadership Access career advancement opportunities and leadership development support Contribute to a culture of innovation, integrity, and operational excellence Ready to lead with purposeApply today for this operations manager role and become a part of the Fusion CX transformation journey in Navi Mumbai.

We are seeking a detail-oriented and proactive Project Manager to oversee the operational execution of training deals, billing processes, partner enablement support, and data management. This role plays a critical part in ensuring the efficiency and accuracy of invoicing, renewal management, and training delivery logistics while supporting key partner relationships and maintaining internal system compliance. Key Responsibilities: Invoicing & Deal Management Manage and monitor the invoicing process for all finalized training deals, ensuring accuracy and timely submission. Handle invoicing specifically for strategic partners training purchases through third party systems. Opportunity and Renewal Management Generate renewal quotes for training opportunities and ensure proper processing. Conduct regular reviews of renewal opportunities, ensuring data accuracy and completeness. Update deal Win/Loss status for expired training renewal opportunities. SOW & Purchase Order Management Initiate and manage the Statement of Work (SOW) process for partner trainers. Create blanket Purchase Orders (POs) to streamline trainer payment processes. Create opportunities and quotes for billing ATP (Authorized Training Partner) and TTT (Train-the-Trainer) annual fees. Generate quotes for additional partner billing needs. Training Data Management Maintain training-related data in Salesforce (SFDC), ensuring alignment between contract and order terms. Monitor and process amendment and cancellation requests, keeping all records current and compliant. Onboarding & Class Roster Management Create comprehensive onboarding packets for private training classes. Distribute class rosters to trainers and internal stakeholders in a timely manner. Support LMS operations Onboard new training administrators to the LMS and provision necessary access. Enroll training admins into the Training Admin Onboarding course. Create licensed subscription packages and training credit codes within the LMS to support delivery. Qualifications: 3+ years of project or program management experience, ideally in training, education services, or partner operations. Proficiency in Salesforce (SFDC), LMS platforms, and procurement tools like Fieldglass. Strong organizational skills with a high attention to detail. Exceptional communication skills, both written and verbal. Ability to manage multiple projects simultaneously in a fast-paced, remote environment. Familiarity with invoicing processes, SOWs, and procurement workflows is highly desirable. Preferred Experience: Experience in Education Services or Training Operations. Familiarity with ATP/TTT program administration. Knowledge of partner ecosystems and renewal lifecycle management. Success Criteria: Completed onboarding for all internal systems (Salesforce, LMS, procurement tools). Understood end-to-end training deal flow, including invoicing, renewals, and delivery logistics. Shadowed at least 2 training deals from quote to invoice. Met key stakeholders across Training Operations, Sales, Finance, and Partner Teams. Reviewed SOPs for invoicing, SOW/PO creation, and renewal workflows. Participated in LMS admin onboarding course and provisioning exercises. Observed creation of a private training class onboarding packet and roster distribution. 60 Days - Ownership of Core Tasks Objective: Begin managing components of operational workflows with minimal oversight. Success Criteria: Independently managing invoicing for finalized training deals and Fieldglass partner submissions. Generating renewal quotes and updating opportunity statuses in SFDC. Creating and managing SOWs and blanket POs for ATP and TTT programs. Drafting and sending onboarding packets and rosters for private training classes. Supporting LMS operations by provisioning training codes and creating licensed subscriptions. Identifying at least one process improvement opportunity. 90 Days - Full Role Execution & Partner Support Objective: Operate autonomously and support strategic partner and training operations. Success Criteria: Fully owning assigned partner operations (e.g., ATP/TTT billing, SOWs, POs, onboarding). Managing amendments and cancellations in SFDC with accuracy and compliance. Ensuring class logistics (onboarding packets, rosters) are delivered on time and without issue. Providing consistent, proactive support to Training Admins and internal trainers. Regularly reviewing and maintaining training data hygiene in Salesforce. Delivering a process improvement or documentation update. 180 Days - Strategic Contribution & Process Optimization Objective: Drive impact through improvements, insights, and process consistency. Success Criteria: Recognized as the go-to resource for training operations, billing, and partner logistics. Improved at least one core process (e.g., invoice validation, renewal forecasting, SOW efficiency). Contributed to planning and forecasting efforts for partner billing cycles or training delivery. Built effective cross-functional relationships with Sales Ops, Finance, and Partner Enablement. Developed documentation or resources to scale operations or onboard future team members. Demonstrated proactive data management, minimizing manual follow-ups and corrections.

About the Role The Manager of Accounts Payable will oversee the day-to-day operations of the accounts payable team and ensure the timely, accurate, and efficient processing of all vendor invoices and payments. This role will be responsible for optimizing accounts payable workflows, implementing best practices, ensuring compliance with financial regulations, and supporting the companys overall financial goals. What Youll Do Leadership & Management: Lead, mentor, and develop a team of accounts payable professionals. Foster a collaborative and high-performance work environment. Set performance standards and provide coaching and training to ensure the team meets departmental goals. Accounts Payable Operations: Oversee the full accounts payable cycle, including invoice processing, approval workflows, payment disbursements, and vendor communications. Ensure timely and accurate processing of vendor invoices in accordance with company policies. Maintain vendor relationships and resolve payment issues or disputes in a professional manner. Process Improvement & Efficiency: Continuously evaluate and improve the accounts payable processes to enhance efficiency, reduce costs, and support organizational growth. Develop and implement controls and best practices to mitigate risks and ensure compliance with financial policies and regulations. Financial Reporting & Analysis: Assist in the preparation of accurate financial statements, reports, and analysis related to accounts payable activities. Monitor accounts payable aging reports and work closely with other departments to resolve outstanding issues. Ensure accurate reconciliation of accounts payable accounts, ensuring that discrepancies are addressed in a timely manner. Compliance & Controls: Ensure adherence to internal controls, accounting standards, and corporate policies to maintain accuracy and integrity in financial transactions. Oversee tax compliance and support with audits as necessary. Collaboration & Cross-functional Support: Work closely with other departments (Procurement, Treasury, Tax, and Legal) to ensure smooth workflows and alignment across the organization. Serve as the subject matter expert for accounts payable and provide guidance to other teams on AP-related matters. System Management & Technology: Maintain and enhance accounts payable systems, ensuring they are up to date with the latest software and technologies. Manage the implementation of new AP systems or upgrades as needed to increase automation and streamline processes. Who You Are Bachelors degree in Accounting, Finance, or related field; CA/ MBA/ CPA or CMA preferred. 7+ years of experience in accounts payable, with at least 3 years in a leadership role. Strong knowledge of accounts payable processes, financial systems, and controls. Experience with ERP systems (SAP, Oracle, or similar) and advanced Excel skills. Proven ability to lead and develop a high-performing team. Excellent problem-solving, communication, and interpersonal skills. Strong attention to detail and ability to manage competing priorities in a fast-paced environment. Knowledge of SOX compliance, tax regulations, and auditing practices is a plus.

About Us: BabyMD is a modern child care clinic that goes beyond ordinary paediatrics. We offer holistic wellness solutions through our clinics and teleconsults - covering everything from doctor consultations and vaccinations to developmental screenings, therapies, and parental counselling. Our clinics are thoughtfully designed to separate well-baby and sick-baby visits, ensuring safety, minimal cross-infection risk, and a joyful, child-friendly environment. Position Overview: We are looking for dynamic, empathetic, and results-oriented Occupational Therapists to join our team across three of our clinics. You will be responsible for conducting professional evaluations, planning goal-based therapy, and working closely with parents and clinical teams to deliver consistent and visible outcomes for children. Key Responsibilities: Conduct at-home therapy consultation and sessions to reinforce treatment goals and improve child development. Conduct detailed evaluations and assessments for children using reliable and standardized tools. Deliver structured occupational therapy sessions based on developmental needs (fine/gross motor skills, sensory integration, ADLs, etc.) Track progress regularly and share progress reports with parents. Counsel and train parents on behavioural techniques for home reinforcement. Collaborate with speech, behavioural therapists, and developmental paediatricians. Educate and counsel parents on home programs to reinforce therapy goals. Maintain detailed session documentation and updates in clinic EMR. Bachelor s/master s degree in occupational therapy from a recognized institute. Registered with AIOTA or relevant occupational therapy council. Minimum 2-5 years of paediatric experience preferred. Proficiency

Develop and implement strategic plans for the service and operations department in alignment with overall organizational goals. Lead, mentor, and manage teams across regions, fostering a culture of collaboration, innovation, and continuous improvement. Oversee the operation and maintenance of Electronic Security, Fire Detection / Suppression, IBMS & allied systems solutions. Address client concerns promptly and ensure high levels of customer satisfaction. Implement training programs to enhance the technical skills and knowledge of service teams. Qualification- Bachelor's degree in Engineering, Operations Management or related field

Role & responsibilities Industry Type: Retail Department: Retail Store Operations Job Profile- Store Manager Functional Area : Store Operations Eligibility- Qualification- Any Graduate Experience : Min 10 years Age Up to 36 years Preferred Industry : Manufacturing /Automobiles / QSR/FMCG/Cinemas/Hotels only! Employment Type: Full Time, Permanent Role & responsibilities Timely opening of Store and adherence to all the processes at store opening Optimum utilization of manpower & Team Development Customer Satisfaction/ Service, Avoid stock outs, loss of sale Loss Prevention, Customer Satisfaction & Service Pilferage Control Asset Maintenance, customer convenience & service Team Building, Employee Engagement Space Management, Maintain the hygiene, customer service Safety of staff, Customers and assets, avoid loss of sale Smooth Stores operation Statutory Compliance People management, Experience of handling a team of more than 50 employees, Store operations, People management skill, Customer handling Interested candidates can share there updated resume on: sonali.patil@dmartindia.com

Handling of Operations in mid to large size Fasteners Must have exposure to productivity improvement,cost reduction projects via concepts like Lean Manufacturing, Kaizen, Quality Circle,etc Budgeting for Operations,Thread Rolling Machines,CNC machine Required Candidate profile Ability to supervise & train employees,to include organizing,prioritizing,& scheduling work assignment Lead the Team in Overcoming Bottle-necks & Trouble-shooting Forward planning & strategic thinking

Operations Manager role- Captive Unit Min 5+yrs as a Ops Mgr with 9+yrs overall exp Voice Customer Service Processes only Call Vikas 8527840989 Email vikasimaginators@gmail.com

Role Purpose: The Role shall be responsible for processing of information, ensuring the data integrity and Quality. The position requires attention to detail, efficiency, and the ability to work collaboratively within a team. Core activity is to process Indian Custom filing on behalf of Unifeeder. This activity includes attentions to details, Data gathering and correction as per Customs regulation, upload errors free data of Cargo and Vessel details on Customs website. Follow the Vessel schedules to plan the day and working time. Designation: Assistant Manager - Feeder operations Base Location: Navi Mumbai Reporting to: Manager Key Role Responsibilities: Good communication skills, both verbal and written. Meticulous attention to detail for accurate data entry, including capturing details of documents related to Ocean Transportation. Excellent Knowledge and Handson of Export & Import Customs filing (India - Icegate). Well versed with Customs regulations, criticality, and deadlines. Good knowledge of excel, working on multiple files simultaneously. Organizational skills to manage multiple tasks efficiently, such as accurately inputting information into desired systems following established guidelines. Customer-focused mindset for exceptional service, meeting deadlines for assigned tasks related to booking creation and updates. Team player with a collaborative and positive attitude. Basic tech proficiency, including CRM tools and software. Effective time management to meet deadlines and deliver goals as per defined KPIs. Skills & Competencies: The candidate must have excellent knowledge of India Customs filing procedures and have good amount of experience in processing the same. Bachelors degree, with good communication skill in English and must have good proficiency in Email Writing & excel skills. Willingness to work in Shifts as per allocated (working hours as per Vessel schedules) roster, should be fine to work in night shift as well. Good knowledge and hands on of Import & Export Customs filing. Education & Qualifications: Minimum 4 + years of experience in Customs filing for India with a reputed shipping/logistics organization.

Candidate should be working as a Manager OR Deputy Manager on papers in an International Voice process. Work Location - Bangalore / Hyderabad / Gurgaon / Kolkata / Mumbai / Pune Shift - Rotational shifts Required Candidate profile Immediate Joiners OR Max 45 days notice period candidates can apply Call HR Sadiq @ 8904378561 for more details.

Should be working as Manager in Operations Coaches and mentors Team Leads & AMs/DMs Should have Exp in International BPO. Need Back office exp Location- Noida Call@9953262467 / 9205503253 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of handling International Backoffice Process Exp of Content Moderation / Email / Chat / Voice or Finance process will not be considered Graduation Mandatory Excellent Communication Skills

IT HW Purchase & Coordinating supply. with Sales/Internal Team, Vendor & customers Relationship Management, Negotiating & closure with Suppliers .Ensuring Workflow process implementation project completion&Compliances. Controlling timely Collection. Required Candidate profile Experience in Installation, implementation & Service Delivery coordination in IT HW, NW & Cyber security with various different customers. ICT Technical understanding

Hi, We are hiring for the Leading ITES Company for Operations Manager - Legal Back Office Role. Job Description: Performance feedback session to be provided to agents. Primary focus on CPM/SLA. One to one relation building. Analyze various reports including process dashboards& team performance reports Motivating associates through effective management, career development & implementation of reporting mechanism. Timely Submission of Operations Review Manage attendance and attendance incentive for the team Attain SLA through effective management of the daily operations of the team Effectively implement HR and Operations policies, manage floor and drive people to adhere to schedule Problem Resolution, as well as to make recommendations on process development based on analysis and customer and team feedback. Conduct audits & share feedback with team members Will be responsible for managing the portfolio of clients. Requirements Graduation is a must. Proven experience of min. 2 years as Operations Manager on papers Should be willing to work in 24*7 working environment. Excellent verbal / written communication skills Good with Analytical skills/ MS Excel / presentation skills Key Skills: a) 8+ years of experience in implementing HR and Operations policies, manage floor b) Minimum 2 years as Operations Manager on papers c) Any Graduate

Female Candidates are preferred Must have worked as Manager Operations in International Voice/ Sales process BPO Manager Operations - International Voice Sales exp reqd Australian Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Were Karat , the worlds largest interviewing company. Karat helps companies hire top engineering talent with confidence. As an end-to-end hiring solution, we work with organizations to improve the quality, efficiency, and equity of their technical hiring process. Global leaders like Walmart, Atlassian, and Citi rely on Karat to conduct hundreds of assessments and interviews every day through a powerful combination of human expertise and innovative technology. Our mission is to make every interview predictive, fair and enjoyable so we can unlock opportunity -- for everyone. We re a passionate, focused, human-centric team, and we want you to join us! Come join our Customer Operations team Our Customer Operations team plays a critical role in delivering a consultative, white-glove onboarding and implementation experience. We partner closely with clients to drive long-term success through thoughtful automation, actionable insights, and high-touch support at every stage of the customer journey. What you will do As a Senior Client Implementation Manager at Karat, you will architect and execute the technical deployment of our interview platform for enterprise clients, ensuring seamless integration with their hiring processes. Youll coordinate internal resources to configure custom solutions, conduct technical training, and serve as the implementation specialist who guides clients from kick-off through optimization, driving adoption and measuring success through implementation KPIs and platform performance metrics. Architect and execute technical implementation plans from kick-off through implementation and optimization phases. Coordinate internal resources (deployment leads, content/product teams) to configure and deploy the Companys interview platform to meet client specifications. Design technical solution frameworks and implementation roadmaps tailored to each clients hiring process needs. Serve as the technical implementation specialist for the Company s clients, ensuring proper system configuration, data integration, and platform adoption. Identify risks early and implement solutions to technical challenges to keep implementations on track. Drive internal and client-side accountability via technical training and knowledge transfer sessions through regular touchpoints, status updates, and executive briefings. Track and report on success metrics, implementation KPIs/milestones, and performance metrics. Collaborate with the Company s Sales, Deployment, Content, and Product teams to ensure technical requirements are captured and promote ongoing client growth. Contribute to the development of scalable delivery frameworks, technical implementation playbooks, templates, and integration best practices. The experience you will bring 7+ years of program or project management experience in a SaaS or technology services environment Proven track record managing complex, multi-stakeholder client programs Exceptional organizational and communication skills you re a natural at driving clarity and momentum Familiarity with technical implementations or enterprise software onboarding Strong collaboration skills; comfortable working across sales, product, engineering, and operations Proficiency with project management tools like Asana, Smartsheet, Jira, or similar A proactive mindset with a strong bias toward ownership, problem-solving, and execution This position is only available to candidates residing in Bengaluru (formerly known as Bangalore). While our team operates 100% remotely , we are currently limiting hiring to this specific location. Applications from other cities in India will not be considered at this time. This position is open to candidates authorized to work in India only. No visa sponsorship provided. Benefits of joining Karat in India All India-based offers include a competitive salary in local currency and Karat-granted stock options. India employees of record (EOR) will receive all required, country-specific benefits. Additional Karat-Sponsored Perks: Private healthcare available (100% premium coverage for employees and eligible dependents) Time Off: Generous India time off policies Vacation: 18 days of vacation per year (accrued at 1.5 days per month) Sick Leave: Three (3) work weeks per calendar year Karat No Questions Asked Leave: one (1) work week per calendar year India Holidays Public Holidays: 7 days Floating Holidays: 4 days Karat Summer Break: 5 days - July Karat Winter Break: 5 days - December Statement of Inclusivity: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat. We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply. If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com .