399 Operations Manager Jobs - Page 4

Operations Manager (Female Only) Exp- 10+ Years (3+ Years as Ops Mgr on paper) Pkg- 20 LPA Loc- Ggn Should have on paper ops mgr exp. Karishma.imaginators@gmail.com

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ...

Need Min 1.5yrs exp as a Operations Manager in IT Service Management - International Voice process BPO. Handled Microsoft project with 100+ Service Desk professionals Team / ITSM. Fluent in English Call 8447780697 send CV monu@creativeindians.com

Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 18LPA Candidate willing to relocate can also Apply Looking for Diversity Candidates Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for ...

About the Role Hiring for Operations Manager/Service Desk Manager. Must be Ops Manager On papers in International BPO. Experience in International Technical MS Voice Process is Mandatory. Must be strong in Operations Matrices. Over All Experience 8+ Years. Mode of Interview- Virtual. CTC UPTO 19LPA. Work From Office. 8+ years of experience in a service desk or IT support role, with at least 3+ years in a supervisory or managerial position. Responsibilities Service Desk Operations: Oversee and manage daily operations of the service desk, ensuring efficient handling of all support requests. Monitor key performance indicators (KPIs) to ensure timely resolution of incidents and service requests....

Leading BPO in Bangalore Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 14LPA Candidate willing to relocate can also Apply Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the or...

As an Operations Manager at our leading BPO in Bengaluru, you will play a crucial role in overseeing the operations of our International Voice Process. With over 8 years of experience in the industry, you must have a proven track record of driving operational excellence and must be familiar with working in an International BPO environment. Your primary responsibilities will include analyzing and maintaining Client Service Level Agreements, maximizing revenue generation, and managing a team of direct reports and their associates. It will be essential for you to possess a strong understanding of Operations Matrices and be able to interpret and act on operational reports effectively. You will b...

Role: Executive - Program Operations and Growth Location: Kolar District, Karnataka (preferred candidate close to project location - Kolar/Hoskote/Bangalore) Primary and Must-have Skills (non-negotiable requirement) Proven experience in project management and operations within the social sector, preferably with ground-level exposure. Strong communication skills in both English and Kannada (spoken and written). Proficiency in planning, executing, and monitoring digital education projects. Data-driven monitoring and reporting skills using G-Suite and MS Office tools. Ability to manage multiple stakeholder relationships including schools, clients, and local communities. Familiarity with local g...

Hello, "Orchestrating client success, seamless operations, and team growthif this is your leadership sweet spot, let's talk." It's rare to find a leader who excels equally at client relations, production flow, and developing people—your profile suggests you do exactly that. At Epsilon, we're looking for an operational leader to own the end-to-end client delivery experience for our SaaS Ops team and guide the team that makes it happen. Kindly fill the below required details to expedite on your candidature and do share your updated CV along with below required details. Job title: Manager, Operations Experience : 12- 18 years Primary skills : Operations Management, Client delivery, Incident man...

Analyse current business processes and workflows, identify bottlenecks, recommend solutions and drive continuous process optimization. Develop and maintain processes documentation to ensure processes are clearly identified, defined and documented in line with global industry standards. Develop and maintain knowledge articles, guides, and other documentation within our internal knowledge base. Review and enhance usage of our CRM systems such as Salesforce, Responsive, JIRA, and Service Now. Manage the lifecycle of knowledge articles, including creation, review, and retirement. Co-ordinate with internal stakeholders to ensure ISS Sustainability solutions is aligning with client needs at each s...

Operations Manager (Female Only) Exp- 10+ Years (3+ Years as Ops Mgr on paper) Pkg- 20 LPA Loc- Ggn Should have on paper ops mgr exp. Nancy 8586914964 Nancy.imaginators7@gmail.com

Oversee all branch-level operations related to gold and silver transactions • Manage and supervise branch staff, ensuring discipline, punctuality, and performance • Conduct or supervise purity testing, weighing, and valuation of gold/silver ornaments • Ensure proper handling, documentation, and security of all precious metals • Maintain inventory control, stock entry, and reconciliation • Monitor daily customer flow and ensure a smooth transaction process • Handle escalated customer queries and provide quick resolutions • Train new staff and ensure all employees follow company SOPs Required Skills & Experience: • Min 4-7 years of experience in gold/silver operations, preferably in the jewell...

Operations Manager -Immediate joiners preferred Location-Hyderabad Relevant knowledge- 3- 10 years About Process : • Responsible for operations delivery for the customer service process for the largest • Key KPIs include Service Levels, NPS/CSAT and Quality Assurance • People Metrics Shrinkage and Attrition • Channel of service – Inbound Voice, Social Media, Chat & Email • Conducting Performance Reviews and Coaching for team members • Weekly client interaction • Quality and Training • Team management / Performance evaluation • Process Improvement / Compliance • Identify and drive continuous improvements and initiatives in process • Compliance ,Controlling shrinkage & Attrion ,Grooming , Reve...

Responsible for running the milling unit. Respond to the readings from each machine and optimize the quality accordingly. Reduce the tact time and by- product wastage to the maximum. Maintain the machines according to the schedule and keep the premises clean. Responsible for cleaning the material passages everytime after a batch.Machine opeations, Mechanical knowledge

eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-ter...

Create presentation and training material involving the design, layout and content development for in-person, remote and Computer-Based Training modules. Facilitate classroom training with new hires Interact positively with members of all seniority across the business to help problem solve and foster our culture in a fast-paced environment where training is a value-added focus. Work with Subject Matter Experts, Management and others to create training objectives, material and content. Design and maintain training infrastructure including Workday learning Environment, SCORM-based training modules and SharePoint, and Articulate Suite. Experience with these tools are an asset to candidates Lear...

Sourcing Operations & Supplier Enablement Support sourcing events and operational administration tasks (e.g., template population, RFP documentation, workflow tracking). Assist with onboarding and maintaining supplier catalogs and system configurations in alignment with sourcing strategies. Work closely with sourcing managers and category teams to ensure smooth execution of sourcing and enablement activities. Procurement Data & Reporting Build and maintain dashboards and standard reports related to spend, sourcing activity, supplier engagement, and compliance metrics. Conduct data validation and ensure accuracy and consistency across procurement systems. Provide analytical support to identif...

For Team Leader: Minimum 4 Years Of Experience with Minimum 1 Year Of Experience As A Team Leader in Inbound Customer Service (Voice Process) Or Seller Support is Mandatory, where managed Team Of Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English. CTC Upto 5 LPA For Assistant Manager: Minimum 7 Years Of Experience with Minimum 1 Year Of Experience As An Assistant Manager in Inbound Customer Service (Voice Process) Or Seller Support is Mandatory, where managed & Coached Team Leaders, Customer Service Associates And Teams AHT, Shrinkage, SLA & Attrition and Possess Good Communication Skills In English And have handled Clients....

We are seeking an experienced Operations Manager to oversee our operational processes and ensure efficiency within our team. The ideal candidate will have a proven track record in managing teams and driving operational improvements. Responsibilities Oversee daily operations to ensure efficiency and compliance with company policies. Develop and implement operational strategies to improve productivity and reduce costs. Manage budgets, forecasts, and resource allocation to meet organizational goals. Lead and mentor a team of operations staff to foster a culture of continuous improvement. Coordinate with different departments to ensure smooth workflow and communication. Analyze operational perfo...

We are seeking an experienced Operations Manager to oversee our operational processes and ensure efficiency within our team. The ideal candidate will have a proven track record in managing teams and driving operational improvements. Responsibilities Oversee daily operations to ensure efficiency and compliance with company policies. Develop and implement operational strategies to improve productivity and reduce costs. Manage budgets, forecasts, and resource allocation to meet organizational goals. Lead and mentor a team of operations staff to foster a culture of continuous improvement. Coordinate with different departments to ensure smooth workflow and communication. Analyze operational perfo...

Leading BPO in Bangalore Hiring Operations Manager- International Voice Process Must be working as a Manager or Tenured Deputy Manager in BPO in International Voice Process Handled Team Span of 80+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 14LPA Candidate willing to relocate can also Apply Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the or...

Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: En...

Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: En...

Responsible verifying that operations are in compliance with hygiene and food safety standards. Advises on proper food handling practices and provides food hygiene training for all new hires and trainees. Identifies key areas of risk in various food operations and takes preemptive remedial action. Provides technical advice on product labeling issues for fulfilling government requriements. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major. Preferred: En...

Roles and Responsibilities Manage day-to-day operations of facilities, including housekeeping, soft services, and facility management. Plan,execute and oversee daily facility operations, ensuring seamless service delivery to clients. Conduct regular site inspections to ensure adherence to quality and safety standards. Ensure compliance with company policies, procedures, and regulatory requirements. Coordinate with senior management on operational matters related to branch operations. Prepare detailed operational reports and present them to senior management for performance reviews. Desired Candidate Profile 5-10 years of experience in Facility Management or similar field. Strong understandin...