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5.0 - 9.0 years
7 - 11 Lacs
Mumbai, Delhi / NCR, Bengaluru
Work from Office
As an Operations Manager, you will oversee the day-to-day operations of the business, optimize processes, and ensure the smooth delivery of services You will work closely with senior management to implement strategies that improve performance and efficiency Key Responsibilities: Oversee daily operations and ensure the delivery of products/services on time and within budget Implement operational strategies to optimize workflows, reduce costs, and increase efficiency Manage resources, including staffing, inventory, and logistics Collaborate with cross-functional teams to improve operational processes Monitor key performance indicators (KPIs) to track progress and improve operational performance Key Qualifications: Proven experience as an Operations Manager or in a similar role Strong knowledge of process optimization and workflow management Excellent problem-solving, communication, and leadership skills Familiarity with ERP systems and data analytics tools Degree in Business Administration, Operations Management, or related field Why Join Us? Flexible hours Remote opportunity Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, India
Posted 3 weeks ago
10.0 - 20.0 years
8 - 15 Lacs
Pune, Jaipur
Work from Office
US Mortgage Exp- 8+ Yrs Loc- Pune & Jaipur Skills- US Mortgage, Underwriting, Closing, Post Closing, Team handling etc NP- 0 to 30 Days Pkg- Upto 18 LPA Nancy 8586914964 Nancy.imaginators7@gmail.com
Posted 3 weeks ago
11.0 - 21.0 years
10 - 16 Lacs
New Delhi, Gurugram
Work from Office
Operations Manager Exp- 10+ Years ( 2+ Years as Ops Mgr) Loc- Gurgaon Pkg- 18 LPA NP- 0 to 30 Days Skills- BPO Operations, Operations Mgt, Team Mgt, International Voice etc Nancy 8586914964 Nancy.imaginators7@gmail.com
Posted 3 weeks ago
1.0 - 3.0 years
2 - 6 Lacs
Hyderabad
Work from Office
As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Let s rethink possibility. Associate - Hyderabad Office, IPM Operations Hyderabad Who we are With over $1.8 trillion of assets under management, Invesco is one of the world s leading global investment management firms, headquartered in Atlanta, GA. Spreading across 26 countries and with over 8600 dedicated employees, we are driven by trust and care. As one of the world s leading asset managers, we are solely dedicated to delivering an investment experience that helps people get more out of life. If youre looking for challenging work, thoughtful colleagues, and a global employer with social values, explore your potential at Invesco. Your Team This is support activity to Fund Operations team, updating PM Summary , Debt database, NOI and CAPEX Trackers and Fund Performance reports , uploading documents on Intralinks and supporting on Investran to update KYC details. property or asset or portfolio attributes, historical and current data. Should have at-least 1 to 3+ years of experience in client reporting, Asset management. Knowledge of Yardi / Intralinks module is preferred. Your Role Supporting the Fund Operations team in various activities Preparing Fund performance reports, Quarterly reports, Consultant reports, Flash reports Preparing Portfolio reports, updating quarterly performance reports for the consultants Downloading financials from Yardi and updating NOI and CAPEX reports Sending NAV Statements, Capital Calls and Distributions notices to Investors through Intralinks Perform activities with minimum supervision Displays ability to navigate through SOP s/training material to perform activities on their own. Excellent understanding of applications Ability to meet timelines and accuracy Consistency in adhering to timelines and accuracy Shows enthusiasm to learn other activities or processes. Contribute to process improvement Ideas The Experience You Bring Graduate or MBA in finance with outstanding academic achievements 1 to 3+ years of experience in client reporting, real estate, fund administration with Yardi environment Experience in Asset Management or fund administration is advantage Excellent analytical and problem solving skills Must have strong interests in developing a career in the financial markets Highly adaptable, flexible and forward-thinking; result oriented With high learning ability and positive curiosity Independent; the ability to take on responsibility as a team member Expertise in MS Office including Excel Excellent communication skills. Fluency in written and verbal English Skills / Other Personal Attributes Required: Team player Good communication skills Open minded, flexible, and willing to listen for other people s opinions. Interpersonal skills necessary to effectively communicate over the phone with a variety of individuals at all technical levels are required. Academic requirements A Bachelor s Degree in B.Com or MBA in finance is preferred. Educated to degree level, or equivalent qualification, in Real Estate, Why Invesco In Invesco, we do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We support and inspire each other to ensure our significant growth, both personally and professionally. We trust in diverse, inclusive, and accommodative workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we support connection and community through our many employee-led Business Resource Groups (BRGs). What s in it for you As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https: / / www.invesco.com / corporate / en / home.html About our Culture: https: / / www.invesco.com / corporate / en / about-us / our-culture.html About our DI policy: https: / / www.invesco.com / corporate / en / our-commitments / diversity-and-inclusion.html About our CR program: https: / / www.invesco.com / corporate / en / our-commitments / corporate-responsibility.html Apply for the role @ Invesco Careers: https: / / careers.invesco.com / india / Full Time / Part Time Full time Worker Type Employee Job Exempt (Yes / No) No Workplace Model At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office. Why Invesco In Invesco, we act with integrity and do meaningful work to create impact for our stakeholders. We believe our culture is stronger when we all feel we belong, and we respect each other s identities, lives, health, and well-being. We come together to create better solutions for our clients, our business and each other by building on different voices and perspectives. We nurture and encourage each other to ensure our meaningful growth, both personally and professionally. We believe in diverse, inclusive, and supportive workplace where everyone feels equally valued, and this starts at the top with our senior leaders having diversity and inclusion goals. Our global focus on diversity and inclusion has grown exponentially and we encourage connection and community through our many employee-led Business Resource Groups (BRGs). What s in it for you As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world. Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day In Invesco, we offer development opportunities that help you thrive as a lifelong learner in a constantly evolving business environment and ensure your constant growth. Our AI enabled learning platform delivers curated content based on your role and interest. We ensure our manager and leaders also have many opportunities to advance their skills and competencies that becomes pivotal in their continuous pursuit of performance excellence. To know more about us About Invesco: https: / / www.invesco.com / corporate / en / home.html About our Culture: https: / / www.invesco.com / corporate / en / about-us / our-culture.html About our DI policy: https: / / www.invesco.com / corporate / en / our-commitments / diversity-and-inclusion.html About our CR program: https: / / www.invesco.com / corporate / en / our-commitments / corporate-responsibility.html Apply for the role @ Invesco Careers : https: / / careers.invesco.com / india /
Posted 3 weeks ago
6.0 - 10.0 years
12 - 16 Lacs
Chennai
Work from Office
JOB DESCRIPTIONRole : Manager Strategic Operations Experience : 06 to 10 Yea... JOB DESCRIPTION Role : Manager Strategic Operations Experience : 06 to 10 Years OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India. We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories. With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States. We are hiring a Strategic Operations Manager to lead high-impact initiatives that improve how our Customer Service function operates and scales. This role is focused on execution, with responsibility for managing critical programs from design through delivery. You will work closely with Operations, Technology, Business Process, and Analytics teams to drive efficiency, increase automation, and support new business initiatives. The ultimate goal is to transform our customer operations from a support function into a driver of business growth. This is a newly created position, suited for someone who thrives in a non-hierarchical environment and has a strong bias toward action. Roles and Responsibilities: Lead projects that improve productivity, reduce manual work, and streamline workflows across the Customer Service organization. Identify and address process bottlenecks using data, input from the business, and feedback from frontline teams. Own the full delivery cycle of initiatives that support business expansion, including automation efforts, tool implementations, and new service offerings. Define project scope, success metrics, timelines, and oversee delivery through to completion. Collaborate with Technology, Product, and Customer Service teams to align on deliverables and resolve execution challenges. Analyze operational data (including service requests, key performance indicators, and customer feedback) to uncover trends and opportunities. Track the performance of implemented changes and report on their impact to the business. Contribute to building a Customer Service operation that is automated, reliable, and capable of supporting long-term growth. Qualifications: Experience leading operational improvements and delivering measurable results in customer-facing or fast-paced environments. Demonstrated ability to independently manage complex initiatives from planning through execution. Strong process-oriented mindset with a focus on eliminating inefficiencies and enabling scalability. Technically fluent and comfortable working with systems, tools, and automation technologies; able to engage confidently with engineering and product teams. Comfortable analyzing data to guide decisions, identify patterns, and propose actionable solutions. Effective at working across functions and aligning teams including Product, Technology, and Operations. Approaches problem-solving with clarity and structure, avoiding unnecessary complexity. Highly adaptable and resourceful, with experience managing through ambiguity and shifting priorities. 6 - 10 years of experience in operations, consulting, or similar roles focused on execution and delivery. Competitive salary Medical Benefits/Accident Cover Flexi Office Working Hours Fast paced start up You have successfully applied You have errors in applying Social Network and Web Links Provide us with links to see some of your work (Git/ Dribble/ Behance/ Pinterest/ Blog/ Medium)
Posted 3 weeks ago
3.0 - 8.0 years
4 - 5 Lacs
Mumbai
Work from Office
Find a Career With Purpose at Teva Keyword Location Select how often (in days) to receive an alert: Svs Center Operations Specialist III (Indirect Procurement) Date: May 28, 2025 Location: Mumbai, India, 400059 Company: Teva Pharmaceuticals Job Id: 62023 Who we are The opportunity The Content Management Specialist is responsible for providing tier service support to all inquiries related to Indirect Procurement Content Management areas - Indirect Master Data including Ariba catalogs and Supplier enablement and other Procurement content such as Category Cards. The position will assist with content management process implementations and activity transitions. Execute the day-to-day update/creation of Master Data records ensuring that Service Level Agreements with the business are being met. Identify catalog opportunities and execute implementation according to strategy. Contribute to the fulfillment of team targets and KPIs and support operational excellence and continuous improvement initiatives. Align with procurement teams. How you ll spend your day Develops regional catalog strategy in collaboration with the category sourcing lead and accountable for deployment of the catalog set-up within the Ariba tool Preferred Ordering Method for suppliers to be set Develops & maintains catalogs on the eProcurement platform- Ariba creation, update & deletion of all types of catalogs (hosted, punch out, and pre-filled forms). In alignment with the local & regional sourcing teams, he/she has to understand the contracts content and make sure it is reflected in a user-friendly way into the platform. To do so, he/she will have to reach out to the suppliers to collect catalog related information (price, picture, item description ...) and ensure catalog content implementation is executed and tested properly with the support of the appropriate Procurement team. Responsible for Ariba deployment for stream of Supplier enablement and catalog rollout activities. Lead P2P introduction of change communications to the suppliers (as-is v. to-be), understand their needs and/or concerns, manage these details with the Country Roll-Out Leader, including managing follow-up actions with suppliers from end-to-end to secure go-live readiness for Ariba go-live. With the support of the analytics reports, monitors all catalog development projects and activities for a continuous improvement of the catalog coverage: define action plans and follow-up. Act as a change ambassador with suppliers to help them embrace the change Ensure that suppliers have automatic PO recognition are adapting to the change Validate accuracy of required supplier data with supplier Validate and perform all testing between supplier and eProc tool to achieve successful test results; report all issues to GAUS/ Ariba until resolution closed Ariba network with suppliers Manage Punch-out catalogs set up, including set-up initial call with punch-out suppliers to explain expectations, formalize actions requested from them, ensure all needed information is received ensure suppliers performs the needed configuration in their system; test PO sending through cXML communication; ensure follow-ups of suppliers actions Your experience and qualifications Degree in Economics or related business area 3+ years of experience
Posted 3 weeks ago
3.0 - 7.0 years
5 - 9 Lacs
Noida
Work from Office
Senior Analytics Operations WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US As a Senior Analyst in our Analytics Operations department, your work will oversee the timeliness and accuracy of client data processing, identifying and escalating issues to prevent or minimize impact on SimCorp s SaaS platform clients. You will assist our key managed services clients with queries related to their daily reports. This role will also work with internal client support group to provide insights into platform usage, prioritizing enhancements with our development teams and new client/process onboarding. This opportunity will allow you to exercise your interest in finance and technology. WHAT YOU WILL BE RESPONSIBLE FOR The Senior Analyst will be joining a highly productive entrepreneurial team, itself part of a global organization. This is an ideal opportunity for someone with an academic background to support SimCorp s AxiomaRisk clients within Analytics Operations department. After a comprehensive training program, we expect you to Work on complex data sets related to portfolio positions and OTC derivatives, such as FX Forwards and Interest Rate Swaps Perform quality assurance on Risk Analytics data (VaR, Stress Test, etc) to ensure validity of content delivered to AxiomaRisk s clients (in accordance with client SLA/SLE s). Lead analytics operations offering for assigned AxiomaRisk s clients. Work closely with the global Analytics Operations team to provide a seamless round the clock service for our clients (Hong Kong, India, Europe and Americas) Assist clients & client support organization to resolve or escalate managed services queries to relevant product and engineering team. WHAT WE VALUE We expect you to be good at several of the following and be able to - and interested in - learning the rest. Preferred 3-7 years prior experience in similar field with Bachelor s / masters degree in finance, Business or Engineering from an accredited institution Solid understanding of equity, fixed income and derivative instruments Knowledge of Risk Analytics, Derivatives Pricing and prior client facing experience would be ideal Exposure to Power BI, Excel or SQL for data analysis and API is favourable. Proficient in writing and speaking English. Quantitative problem-solving and analytical skills, detail oriented. Ability to manage multiple tasks and cross-departmental projects. Ability to work on a global team spread across multiple locations and time zones. BENEFITS Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. NEXT STEP Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. For any questions you are welcome to contact Swati Pal (Swati.pal@Simcorp.com) , Talent Acquisition Partner, at email address. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.
Posted 3 weeks ago
5.0 - 15.0 years
7 - 17 Lacs
Hyderabad
Work from Office
Job Summary: You will work in our Infrastructure Hosting Platform area leading the global technical infrastructure service operations capabilities for Lilly. Goals will be to help develop a Service Response capability to reduce volume and impact of incidents and to manage global platform servers patch management process. This role will have the opportunity to work with the latest Public and Private cloud IaaS services. Our goal is to improve all aspect of our infrastructure availability and reliability through repeatable patterns, new architectural designs, improvements in observability to prevent outages to help increase value across the organization. The role will also provide guidance and direction to our global Lilly operations SMEs and connect with other platform infrastructure operations SME to deliver the daily operations associated with this area. In this role, youll have overall responsibility of platform service operations including Vulnerability Management process. You will provide technical expertise and leadership, guiding platform operations teams and collaborating with other platform infrastructure SMEs to support the platform server operations and the assets are protected from any external threats. Your Responsibilities: System Maintenance and Monitoring: Ensure the stability, performance, and security of Windows & Linux-based servers. Monitor system health, troubleshoot issues, and implement necessary fixes. Customer Support: Provide timely and effective support to customers on an as-needed basis. Address and resolve technical issues, ensuring minimal disruption to services. Toolset Improvement: Collaborate with the team to identify areas for improvement in existing toolsets. Develop and implement enhancements to increase efficiency and reliability. Improve all aspect of our infrastructure availability and reliability through repeatable patterns, new architectural designs, improvements in observability to prevent outages to help increase value across the organization. Automation and Scripting: Create and maintain scripts to automate routine tasks and improve operational workflows. Documentation: Maintain comprehensive documentation of system configurations, procedures, and troubleshooting guides and provide training to the rest of the team as needed. Collaboration: Work closely with other teams, including development, network, and security teams, to ensure seamless integration and operation of systems. Incident, Change, Request, Problem Management: Participate in incident response and root cause analysis to prevent recurrences, be available on-call as needed and participate in an on-call schedule. Able to work off-hours and weekends if needed for any major incidents/critical activities. Work under pressure to guide teams in resolving incidents quickly. Oversee changes to all infrastructure team, ensuring adherence to processes with minimal production impact. Monthly Patch Management - Responsible for successful remediation and closure of vulnerabilities through the appropriate vulnerability handling processes including exemption process. Assessment and remediation of zero-day vulnerabilities through Information Security team s pro-active threat management requests. Work with Information Security team and system custodians to address vulnerability and resolve any associated issues or failures. Responsible for troubleshooting and working with system custodians when patching fails on servers, whether manually or through patching tools and address them accordingly. Management of vulnerability assessment process and reporting: Vulnerability assessment, Manual vulnerability remediation, Vulnerability exception, Vulnerability false positive handling, Severe Threat Vulnerability Handling, Ad-hoc vulnerability handling, Internal and DMZ vulnerability management, Onboarding remediation coordinators to the tool. Regular reporting of vulnerability remediation status and other updates. Asset Inventory - Perform asset inventory True Ups for Vulnerability Scanning. Responsible for on boarding and removing assets from recurring vulnerability scans. Stakeholder interaction - Interaction with various stakeholders. Co-ordinate with system custodians, site service leaders and platform server teams to schedule monthly patching in case of vulnerabilities or PTMs. Soft Skills Strong analytical and troubleshooting skills, with the ability to handle complex technical challenges. Proven leadership and team management experience, with excellent interpersonal and communication skills. Ability to prioritize, multitask, and work effectively under pressure in a fast-paced environment. Your Qualification: Bachelor s degree in information technology or equivalent experience. 5-15+ years of experience as a Server OS/ Platform Engineer or infrastructure operations engineer in enterprise environment with relevant experience in vulnerability and risk management. Additional Skills/requirements: Experience in OS patching tools like AWS SSM, WSUS, SCCM, RedHat Satellite. Experience with security policies, compliance standards (like ISO 27001, NIST), and regulatory requirements. Identify areas of automation and be able to leverage the existing patching and automation tools. Role located in Hyderabad (relocation required) Availability to work flexible work hours is/may be required. This team will support continuous operations across two shifts and therefore, this role will require non-standard work hours, and some work on weekends and holidays. Appropriate adjustments in benefits will be provided for employees working non-standard hours where applicable. Desirable Skills: Scripting languages (like Python or PowerShell, ansible, shell scripting), and experience with specific operating systems (Windows, Linux). Experience in project management methodologies (like Agile or Scrum) will be added advantage. . .
Posted 3 weeks ago
10.0 - 15.0 years
30 - 35 Lacs
Bengaluru
Work from Office
Job Description Esper revolutionizes device management by redefining what it should be: a driver of business growth. With advanced and modern capabilities, automation replaces outdated workflows, re-provisioning becomes obsolete, and managing by exception transforms efficiency, resulting in increased efficiency, improves ROI, and bolsters security for device fleets of all sizes. Esper has been recognized as number 363 on Inc. Magazines 2024 5000 fastest-growing private companies in America, and 133 on the 2024 Deloitte Technology Fast 500. Some of the world s most innovative brands like Google, Doordash, Taco Bell, Clinical ink, SF 49ers, and Intelity rely on Esper to deliver exceptional device experiences. Esper partners with the leading mobile device hardware manufacturers, solution providers, and distributors globally. Esper is looking for a Director of Operations to lead our Bangalore office s administrative Operations and HR functions. This hybrid leadership role blends strategic planning with hands-on execution across workplace operations and people management. The ideal candidate has deep experience in office administration, facilities, and HR, and brings a proactive, systems-driven mindset to enabling a high-performing, people-first workplace. What You ll Be Doing Strategic Leadership Align operations and HR practices with business objectives in collaboration with senior leadership. Use data and key metrics to inform decisions and optimize office operations and workforce strategy. Champion workplace culture, DEI initiatives, and employee experience programs across the organization. Administrative & Office Operations Lead and Oversee daily administrative operations, facilities, vendor management, and general office infrastructure. Establish and refine scalable processes, systems, and policies that boost efficiency and reduce friction. Manage budgeting, cost controls, space planning, and procurement in alignment with company growth. Human Resources Supervise the HR function, including talent acquisition, onboarding, employee engagement, and compliance. Oversee performance management systems, payroll and benefits administration and employee development frameworks. Ensure HR practices align with local labor laws, company policies, and global HR standards. Act as a culture steward advising on employee relations, conflict resolution, and team well-being. What We re Looking For 10+ years in administrative/office operations with significant leadership responsibility. 10+ years of progressive experience in human resources across core areas (recruitment, performance, compliance, employee relations). Experience leading cross-functional teams Proven track record in process optimization, cost-saving initiatives, and scaling operations. Strong people leader and mentor with the ability to inspire, align, and support diverse teams. Excellent communication, conflict resolution, and interpersonal skills. Highly organized, detail-oriented, and capable of juggling multiple priorities in a fast-paced environment. Education: Business Administration, Human Resources, Operations Management, or a related field. Professional certifications in either HR and/or Operations are beneficial but not required If you re a strategic thinker who can roll up your sleeves and drive operational excellence with a people-first mindset we want to meet you.
Posted 3 weeks ago
3.0 - 8.0 years
17 - 19 Lacs
Hyderabad
Work from Office
Summary -Provide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualitative and quantitative analytics. -Support GBS -GCO business in building practice by involving in various initiatives like knowledge sharing, on-boarding and training support, support team lead in all business related tasks / activities, building process documentation and knowledge repositories -To be an integral part of a comprehensive design team responsible for designing promotional marketing materials. About the Role Position - Senior Analyst - MarTech Operations Location - Hyderabad #LI Hybrid About the Role: The Martech Operations Sr. Analyst will be providing both strategic and operational support to internal customers - namely our regional marketing and sales teams across various marketing technology programs and products. The responsibilities encompass managing multiple platforms and products, ensuring their optimal utilization and seamless operation. This individual will use a detailed understanding of data flows across assorted Martech platforms to streamline processes for optimized efficiency and business outcomes. The incumbent will also drive the evolution and adoption of new platform features among stakeholders. Additionally, the Martech Operations Sr. Analyst will leverage the existing platform infrastructure effectively to facilitate various business processes. They will also contribute to the growth of the Martech business practices through knowledge sharing, providing training support, aiding team leads with business-related tasks, and developing comprehensive process documentation and knowledge repositories. This challenging yet rewarding role calls for a dynamic individual who enjoys managing multiple platforms, proposing and driving new features, and leveraging platform infrastructure for efficient business operations. The contribution of the Martech Operations Sr. Analyst will be essential for harnessing the true potential of Martech products within our organization, thus ensuring our position as a market leader. Your responsibilities include, but are not limited to: Able to manage programs / projects using Agile principles (either Scrum / Kanban) and drive efficient operations. Ensure seamless integration of MarTech platforms to support a unified customer engagement ecosystem. Identify and implement best practices for platform utilization, driving operational efficiency and scalability. Stakeholder Engagement - Builds relationships with key stakeholders and seeks to understand their priorities. Creates rapport and builds trust by establishing common ground, showing empathy, acting with integrity, being reliable and responsive. Business mindset - Proposes changes to maximize business benefits. Collaborates in own team and cross functionally to maximize business benefits. Keeps others informed. Digital and Technology - Systematically advances the application of digital and technology solutions with stakeholders. Contributes to and rigorously executes digital and technology strategy. Focuses investments on best solutions. Essential Requirements: Communicates clearly and keeps others informed on business topics. Collaborates with Novartis colleagues to develop a shared understanding of what creates value for internal Novartis stakeholders. Adhere structured project management approach with appropriate documentation and communication throughout the delivery of services Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the function Ability to manage multiple stakeholders and Pharmaceutical industry domain knowledge. Subject matter expertise (SME) in MarTech tools, including CRM, (marketing automation, web, and content management is plus) Ability to provide efficient, timely, reliable, and courteous service to country business team. Ability to effectively present information Comply with all internal functional operating procedures like time tracking, KPI tracking and reporting, and other internal systems and processes Desirable Requirement: Education: Pharma / Science /Engineering /Math / Statistics with post-graduation. Minimum of 5+ years experience in CRM, Salesforce with strong focus on stakeholder engagement. Excellent written and verbal skills. Strong interpersonal and emotion quotient. Third Party (Customer/Vendor/Buyer) & Liaison Management. Certified CRM admin, Hands on to Excel, SQL, DataIku, Alteryx and PowerBI is preferable Strong and proactive business results-focus, and proven ability to provide insights that increase productivity Why Novartis: Our purpose is to reimagine medicine to improve and extend people s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www. novartis. com / about / strategy / people-and-culture You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl. india@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:
Posted 3 weeks ago
11.0 - 21.0 years
10 - 16 Lacs
Gurugram, Delhi / NCR
Work from Office
Operations Manager Exp- 10+ Years (2+ Years as Ops Mgr on Paper) Loc- Gurgaon Skills- Operations, International Voice, BPO Operations, Team Management etc Pkg- 18 LPA Nancy 8586914964 Nancy.imaginators7@gmail.com
Posted 4 weeks ago
10.0 - 15.0 years
10 - 18 Lacs
Gurugram
Work from Office
Min exp 10 years in CS-voice Only Operations manager with 3 yrs as same---NO DM's OR AM's only females Package upto 18 lpa Gurgaon location- Call on 7042331616 or drop cv on supreet.imaginators@gmail.com
Posted 4 weeks ago
3.0 - 7.0 years
3 - 5 Lacs
Ahmedabad
Work from Office
Roles and Responsibilities Has to handle an Ophthalmic Center. Day to day Operations and Administration work. Branding - Promotion of Ophthalmic Center. Manage Staff and motivate Team. Supervision of entire Team. Coordination between higher management and Center. Proper Data preparation. Coordinate with Patients. Proper Reporting. Desired Candidate Profile Candidate must have good communication skills. Must be energetic and enthusiastic. Must have experience of Branch Management & administration. Candidate experienced in Hospital or Healthcare Industry only will be considered. Candidate from Ophthalmic industry will be preferred. Capable in team handling. Interested candidates mail your resume along with the below details to Contact -8875029935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -
Posted 4 weeks ago
5.0 - 8.0 years
5 - 7 Lacs
Noida
Hybrid
As an Operations Manager, you will be responsible for overseeing and optimizing all operational processes within our organization. Will be to enhance efficiency, streamline workflows, and ensure seamless coordination across various departments Required Candidate profile Proven experience in operations management with 4 years in a leadership role Act as the primary point of contact with the Clients to understand their business needs Dealing with international clients
Posted 4 weeks ago
8.0 - 13.0 years
13 - 23 Lacs
Noida, Greater Noida
Work from Office
We are seeking an experienced Production Manager to lead and optimize the manufacturing operations. The ideal candidate will be responsible for managing end-to-end production processes, coordinating with internal departments, and ensuring timely and quality output aligned with international export standards. Key Responsibilities: Lead, plan, and oversee the entire production process across departments. Ensure timely and efficient production in line with export timelines and quality expectations. Coordinate with Design, Quality Control, Procurement, and Dispatch teams to maintain workflow efficiency. Implement and improve manufacturing strategies, SOPs, and lean processes to boost productivity. Monitor daily production reports and resolve any operational or manpower issues. Ensure compliance with safety, quality, and environmental standards . Manage and train production staff to enhance performance and accountability. Collaborate with the top management for forecasting, planning, and expansion strategies. Key Skills Required: Excellent written and verbal communication skills. Strong organizational and leadership capabilities. Sound knowledge of hardware/steel product manufacturing processes . Proficiency in production planning, scheduling, and execution . Hands-on experience with ERP systems and production software is a plus. Preferred Background: Experience in steel/hardware manufacturing or similar mechanical production industries . Prior exposure to export-oriented production is highly desirable.
Posted 4 weeks ago
10.0 - 20.0 years
8 - 17 Lacs
Bengaluru
Work from Office
Manage end-to-end operations of international voice processes (inbound/outbound). Lead, motivate, and guide Team Leaders and agents to achieve performance targets including CSAT, FCR, AHT, and SLA adherence. Monitor KPIs and call center metrics regularly; initiate corrective actions where necessary. Ensure compliance with client requirements, industry standards, and internal policies. Coordinate with quality, training, workforce management, and other support teams to ensure operational alignment. Act as a point of contact for client communications and escalations; ensure timely resolution. Drive process improvements, automation, and operational efficiency initiatives. Handle manpower planning, shift scheduling, and resource optimization. Conduct regular performance reviews, feedback sessions, and employee engagement activities. Maintain high levels of team morale and discipline.
Posted 4 weeks ago
9.0 - 14.0 years
15 - 27 Lacs
Thane, Navi Mumbai, Mumbai (All Areas)
Work from Office
It’s a contact center role – Managing day to day operations, Voice & Chat support for US telecom background, will be a 24/7 support, managing customer support for the client. Shifts : US Between 3 PM – 4:30 AM Location:Vikhroli Female Candidates only
Posted 4 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Hyderabad
Work from Office
Summary We are seeking a skilled ESO Data and Digital Analyst specializing in manufacturing procurement to lead the transformation and optimization of procurement processes through digital solutions. This role involves handling large datasets, preparing presentations for senior management, and supporting operations and strategy with digitalization. The ideal candidate will collaborate with various stakeholders to enhance efficiency, compliance, and performance across the procurement function within manufacturing settings. About the Role Key Responsibilities: Digital Transformation Strategy: Develop and implement a digital strategy for manufacturing procurement. Identify opportunities for automation, data analytics, and integrated solutions to drive efficiencies. Presentation and Reporting: Prepare and present data-driven insights and reports to senior management. Create intuitive data visualizations and dashboards to support strategic decisions. Support Procurement Operations and Strategy: Assist in the digitalization of procurement processes to enhance operational efficiency. Support strategic initiatives with data analysis and digital solutions. Stakeholder Management: Collaborate with cross-functional teams including operations, finance, and IT to understand procurement needs and requirements. Engage with suppliers, vendors, and internal stakeholders to ensure alignment on objectives and requirements. Facilitate workshops and meetings to gather feedback and foster strong relationships. Requirements Analysis: Conduct detailed assessments of existing procurement processes and systems. Document functional requirements and develop comprehensive specifications for digital solutions. System Implementation: Lead the implementation of procurement software and tools, ensuring proper integration with existing systems. Oversee user training and change management initiatives to encourage adoption of new technologies. Performance Metrics: Establish KPIs and benchmarking standards to measure the effectiveness of procurement processes. Analyze procurement data to support decision-making and continuous improvement initiatives. Compliance and Risk Management: Ensure procurement practices comply with organizational policies and legal regulations. Identify potential risks in procurement processes and propose mitigation strategies. Continuous Improvement: Stay updated on market trends, technologies, and best practices in procurement and supply chain management. Propose innovative solutions to enhance procurement efficiencies and reduce costs. Essential Requirement: Education : Bachelor s degree in Supply Chain Management, Business Administration , Information Technology , or a related field ; Master s degree preferred . Experience : Minimum of 5 years of experience in procurement or supply chain management, with a strong focus on digital transformation initiatives . Proficiency in data analysis tools and procurement software ( e.g ., SAP Ariba , Coupa ). Strong quantitative skills to analyze large datasets and identify trends . Skills in creating intuitive data reports and dashboards . Understanding of procurement processes and financial principles . Precision in running complex calculations . Soft Skills : Excellent communication skills ; ability to work collaboratively with diverse teams .
Posted 4 weeks ago
8.0 - 13.0 years
12 - 16 Lacs
Kolkata
Work from Office
Leading BPO in Kolkata Hiring Operations Manager- International Voice Process Must be working as a Manager in BPO in International Voice Process Handled Team Span of 100+ including Team Leader, Assistant Manager Good in Operations Matrices like SLA, CSAT, Attrition, Shrinkage, NPS CTC UPTO 16LPA Candidate willing to relocate can also Apply Immediate joiners/ 1Month notice Key Roles and Responsibilities Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization's policies and applicable legal requirements Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports) Create and maximize relationships with client partners Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance targets Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements Attend business reviews with the client Handle a team of team leaders 7-8 years client facing Work experience in a BPO Key Skills and knowledge: Knowledge of Internet Services, MS Office and Basic Computer Troubleshooting Flexibility to work in any shift and, on weekends Establish a course of action for self and others to accomplish specific goals Demonstrate ability to coach and develop action plans, which maximize performance, and provide effective feedback Demonstrate ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanor. Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Demonstrate ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrate ability to mentor, coach and provide direction to team members Willingness to work in a flexible schedule Educational qualification Graduation Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123
Posted 4 weeks ago
10.0 - 18.0 years
15 - 18 Lacs
Kochi, Kolkata, Hyderabad
Work from Office
Candidate should be working as a Manager OR Deputy Manager on papers in an International Voice process. Work Location - Hyderabad / Kolkata / Mumbai Shift - Rotational shifts Required Candidate profile Immediate Joiners OR Max 45 days notice period candidates can apply Call HR Manager Reejo @ 9886360719 for more details.
Posted 1 month ago
1.0 - 2.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Position Summary The Operations Specialist I supports a wide range of activities within the Business & Operational Excellence group. Specific tasks depend on the functional area in which the Operations Specialist is aligned, including Resource & Contractor Management, Vendor Management, and Operational Excellence. The Operations Specialist I supports the execution of the functional priorities by supporting leadership in execution of a wide range of tasks and activities. Essential functions of the job include but are not limited to the following as needed: Support in the development of documentation to support processes, procedures, roles and responsibilities Prepare tools and templates as needed to ensure proper execution of processes and procedures Support management of a wide range of materials, ensure tools, templates, process documents are up to date Support communication of new processes to stakeholders Assist in planning, organizing and coordinating specific initiatives Schedule meetings, taking notes, identifying next steps across a range of stakeholders Assist with management of data, spreadsheets, trackers, etc. as needed Help with the onboarding of new contractors, staff, or others as appropriate May travel including overnight travel as needed Qualifications: Minimum Required: BA degree or equivalent regional degree or equivalent combination of education and experience 1-2 years experience with operational support, process improvement or related function Other Required: Established experience and fluency in the Microsoft Office package of programs (Outlook, Word, Excel, and PowerPoint). Ability to communicate both written and verbal in English with demonstrated proficiency (Business Professional level) Competencies: Demonstrates, or able to learn and retain, a working knowledge of ICH-GCP, and relevant Precision SOPs and regulatory guidance. Demonstrates solid interpersonal skills. Exhibits strong self-motivation, is detail-oriented and able to work and plan independently as well as in a team environment. Demonstrates professionalism, as evidenced by punctuality, ability to deliver on commitments, possess good interpersonal skills and maintain positive interactions with internal and external stakeholders. Communicates both verbally and in written form in an efficient and professional manner. Demonstrates values and a work ethic consistent with Precision Values and Company Principles. Any data provided as a part of this application will be stored in accordance with our Privacy Policy. For CA applicants, please also refer to our CA Privacy Notice . Precision Medicine Group is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other characteristics protected by law. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact Precision Medicine Group at QuestionFor . It has come to our attention that some individuals or organizations are reaching out to job seekers and posing as potential employers presenting enticing employment offers. We want to emphasize that these offers are not associated with our company and may be fraudulent in nature. Please note that our organization will not extend a job offer without prior communication with our recruiting team, hiring managers and a formal interview process.
Posted 1 month ago
10.0 - 15.0 years
7 - 12 Lacs
Hyderabad
Work from Office
We are seeking a detail-oriented and proactive Operations Specialist to join our team. The successful candidate will manage critical operational functions, including legal documentation, invoicing processes, and project controls. This role requires a strong understanding of operational workflows, excellent organizational skills, and the ability to ensure compliance and accuracy in fast-paced environments. The Operations Specialist will collaborate with cross-functional teams to support project delivery and financial accuracy while maintaining high standards of documentation and process efficiency. Key Responsibilities Legal Documentation-Draft, review, and manage legal documents, including contracts, non-disclosure agreements (NDAs), service agreements, and compliance forms. Ensure all documentation adheres to company policies, industry regulations, and legal standards.Maintain an organized repository of legal documents, ensuring accessibility and version control.Liaise with internal stakeholders (e.g., legal, finance, and project teams) and external partners to finalize agreements. Track document lifecycles, including renewals, amendments, and terminations.Invoicing and Financial OversightProcess, review, and validate invoices for accuracy, ensuring alignment with contracts and purchase orders. Manage invoice workflows, including issuance, tracking, and timely resolution of discrepancies.Collaborate with the finance team to ensure accurate billing, payment tracking, and reconciliation. Maintain records of invoices and payments in compliance with audit requirements.Identify and implement process improvements to streamline invoicing and reduce errors.Project ControlsSupport project planning and execution by monitoring timelines, budgets, and resource allocation. Develop and maintain project control tools, such as dashboards, schedules, and status reports. Track key performance indicators (KPIs) and project milestones to ensure on-time and on-budget delivery. Identify risks and bottlenecks in project workflows, proposing solutions to mitigate issues.Assist project managers in preparing reports for stakeholders, including cost analyses and progress updates.General Operations SupportStreamline operational processes to enhance efficiency and scalability. Coordinate with cross-functional teams to ensure seamless communication and workflow alignment.Maintain accurate and up-to-date records in company systems (e.g., ERP, CRM, or project management tools).Support audits and compliance reviews by providing documentation and process insights. Contribute to team initiatives, including process documentation and training. Qualification: Bachelor s degree in Business Administration, Operations Management, Finance, or a related field (or equivalent experience). Experience in operations, project controls, or a similar role with exposure to legal documentation and invoicing. Strong understanding of contract management and legal documentation processes. Proficiency in invoice processing and financial reconciliation. Experience with project control methodologies (e.g., tracking budgets, schedules, and deliverables).Advanced skills in Microsoft Office Suite (Excel, Word, PowerPoint) and project management tools (e.g., Asana, Trello, MS Project, or similar). Exceptional attention to detail and organizational skills.Ability to manage multiple priorities and meet deadlines in a dynamic environment. Excellent communication skills, with the ability to collaborate with diverse stakeholders. PreferredExperience in industries such as construction, consulting, manufacturing, or technology. Familiarity with ERP systems (e.g., SAP, Oracle, NetSuite) or accounting software (e.g., QuickBooks, Xero).Knowledge of compliance frameworks (e.g., GDPR, SOX, or industry-specific regulations). Certification in project management (e.g., PMP, CAPM) or operations (e.g., Lean, Six Sigma). Experience with data visualization tools (e.g., Tableau, Power BI) for reporting. Key Competencies Analytical Thinking: Ability to analyze complex data sets, identify trends, and propose actionable solutions. Process Orientation: Strong focus on optimizing workflows and maintaining accuracy. Problem-Solving: Proactive in addressing operational challenges and mitigating risks. Collaboration: Comfortable working with cross-functional teams and external partners. Adaptability: Thrives in a fast-paced environment with evolving priorities. Work Environment: This role may involve occasional travel to project sites or client locations. Standard working hours with occasional flexibility required to meet project deadlines.
Posted 1 month ago
2.0 - 3.0 years
5 - 8 Lacs
Thane
Work from Office
FILING INFORMATION Position Manager - Hub Operations Department Express Business, Operations Location Multiple Locations Band 3 Reports to Manager - Hub Operations ROLES & RESPONSIBILITIES Key responsibilities Handling HUB Operations for an assigned shift. Planning, Organizing & Monitoring end to end line haul operations which includes all modes of transportation (Air, Road, and Rail) Manage the weekly creation and daily management of the line haul schedule and associated systems Proper implementation of the policies and is a part of audit team to find gaps and provide time to time solutions Monitoring commercial connections, vehicles availability and daily follow up for the held back shipments Maintain the shipment records for each client Maintain the SLA for each shipment to be received at customer premises within scheduled time. Work with forecasting team to drive improvement of the base forecast Manage and perform ongoing analysis to work with appropriate teams to develop and improve scheduling methodologies and systems Plan appropriate / sufficient transportation based on daily needs. Facilitate communication and coordination with different teams and coordinate for the creation of a schedule that meets all stakeholders expectations and concerns Forecasting operation planning for festive peak load to ensure no breakdown in ops. Developing & maintaining strong and good relationship with vendors. Plan and schedule and impart any company policy, systems, and industry related training to all direct reports on time to time so that result can be come out for long terms. Monitoring timely cash receivables and deposits and conducting regular reconciliation with Finance dept. Maintaining relationship with local authorities so that operation activity can be done effectively. Studied on customer expectation and requirement and giving input to management for planning and development. QUALIFICATIONS & COMPETENCIES Any Graduate / Post-Graduate Experience in managing shift in Hub with at least 2-3 years experience. Able To Manage Route/Transhipment/Local Deliveries and Operations Able To Communicate to Branches and Vendors Efficiently
Posted 1 month ago
2.0 - 7.0 years
8 - 12 Lacs
Mumbai, Nagpur, Thane
Work from Office
Role Purpose: The Specialist shall be responsible for processing of information, ensuring the data integrity and Quality. The position requires attention to detail, efficiency, and the ability to work collaboratively within a team. Core activity is to process Indian Custom filing on behalf of Unifeeder. This activity includes attentions to details, Data gathering and correction as per Customs regulation, upload errors free data of Cargo and Vessel details on Customs website. Follow the Vessel schedules to plan the day and working time. Designation: Senior Associate - NVOCC Operations Base Location: Navi Mumbai Reporting to: Assistant Manager Key Role Responsibilities: Good communication skills, both verbal and written. Meticulous attention to detail for accurate data entry, including capturing details of documents related to Ocean Transportation. Excellent Knowledge and Handson of Export & Import Customs filing (India - Icegate). Well versed with Customs regulations, criticality, and deadlines. Good knowledge of excel, working on multiple files simultaneously. Organizational skills to manage multiple tasks efficiently, such as accurately inputting information into desired systems following established guidelines. Customer-focused mindset for exceptional service, meeting deadlines for assigned tasks related to booking creation and updates. Team player with a collaborative and positive attitude. Basic tech proficiency, including CRM tools and software. Effective time management to meet deadlines and deliver goals as per defined KPIs. Skills & Competencies: The candidate must have excellent knowledge of India Customs filing procedures and have good amount of experience in processing the same. Bachelors degree, with good communication skill in English and must have good proficiency in Email Writing & excel skills. Willingness to work in Shifts as per allocated (working hours as per Vessel schedules) roster, should be fine to work in night shift as well. Good knowledge and hands on of Import & Export Customs filing. Education & Qualifications: Minimum 2 years of experience in Customs filing for India with a reputed shipping/logistics organization. .
Posted 1 month ago
3.0 - 8.0 years
9 - 13 Lacs
Bengaluru
Work from Office
We re looking for an entrepreneurial and results-oriented Operations Manager - Rider Engagement to drive deeper engagement across our rider base. In this role, you ll design and lead initiatives that increase trip frequency, boost rider satisfaction, and build long-term loyalty. Youll be instrumental in moving users from low to high engagement through personalized, data-driven lifecycle strategies that make the rider experience more seamless and rewarding. You ll own key engagement levers such as: Membership : Strengthening retention and loyalty through Uber One Premium Products : Delivering exceptional experiences to high-value users Multi-Category Usage : Expanding engagement across Uber s product suite Rider Communications : Enhancing both in-app and out-of-app touchpoints Your Impact in Role Lead regional rider engagement strategies focused on frequency, and loyalty Design and execute lifecycle programs that increase trip frequency and reduce churn Partner with Product, Marketing, Ops, and Analytics to address rider pain points and enhance the overall experience Scale the Uber One Membership program across its full lifecycle from acquisition to retention Drive adoption of premium products and multi-category services to deepen platform usage Collaborate closely with global and local teams to execute and optimize high-impact initiatives. The Experience Youll Bring: Bachelor s degree in a quantitative or business field (Economics, Business, Engineering, etc.); MBA preferred 3+ years of experience in Strategy, Operations, Consulting, or a related domain Proven track record in stakeholder management and cross-functional execution Strong analytical skills with proficiency in SQL, Excel/Google Sheets, and data tools Strategic mindset with strong problem-solving and operational execution capabilities Excellent communication and collaboration skills Ability to manage multiple priorities in a fast-moving environment Preferred Qualifications Experience in demand-side engagement, loyalty, or membership programs Familiarity with scaling high-margin product portfolios *Accommodations may be available based on religious and/or medical conditions, or as required by applicable law.
Posted 1 month ago
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