135 Operations Manager Jobs - Page 2

Role Overview: We are seeking a highly experienced Operations Manager to lead the execution of large-scale residential and infrastructure projects. The ideal candidate will bring a deep understanding of civil construction practices with a proven track record of managing RCC works, architectural finishes, faade, landscaping, and metro/infrastructure projects. The role requires hands-on site execution expertise, team leadership, and effective coordination with cross-functional stakeholders. Key Responsibilities: End-to-end project execution, including RCC, finishing, faade, and landscaping works On-site coordination with vendors, contractors, consultants, and architects Project planning, scheduling, and monitoring to ensure timely delivery and quality standards BOQ preparation, tendering support, and vendor management Oversee material management, resource planning, and reconciliation Drive adherence to safety and quality protocols across construction activities Manage teams of site engineers and supervisors, providing technical and operational guidance Handle client-facing discussions and project progress reviews Preferred Skills: Strong knowledge of civil execution across residential high-rises, metro, and commercial infrastructure Proficient in AutoCAD, MS Office, and project management tools Exposure to reputed developers or EPC companies with large-scale projects Sound understanding of project documentation, compliance, and stakeholder management Ability to independently lead teams and deliver within budgeted timelines

Hi Greetings from Firstcry.com ! Actively hiring Area Operations Manager for multiple locations - Nashik, Bhopal, Ernakulam, Vijaywada, Kolkata Job Description: Manage retail operations & sales for the stores Handling Multiple Stores. Analyze overall performance of the stores Develop business plans & sales strategy Monitor competition mapping Supervise key operations parameters like merchandise mix, base stock level, visual merchandise, training etc. Traveling included. Desired Profile: Experience into Multiple store handling Should have exp into Store Operation

We are building a new social service for game gamers and creators. As Live Service Manager you will own the day-to-day heartbeat of that service ensuring low-latency quality, launching fresh content and keeping the community safe 24 7. [Responsibilities] Live-Ops Calendar Build, publish and own a 6-month drop schedule for platform service that you own Coordinate with Marketing & BD for co-branded releases Content Operations Package, QA, and roll out weekly asset bundles via remote config A/B test pricing and placement for monetised content Real-Time Monitoring & Incident Response Track latency, packet-loss, and crash-free sessions in Datadog Define severity matrix; lead war-rooms for Sev-1 outages Define and maintain On-Call schedule with dev and SRE teams Oversee Community Safety and moderation Data & Reporting Own dashboards for key platform services operational metrics Partner with Data Science to run retention & churn analyses; iterate on live-ops levers. Stakeholder Communication Daily KPI post to #liveops; Weekly ops review with Product & Marketing. Post-mortems and analysis reporting [Requirements] 5+ years running live operations for a real-time communication, social, or F2P game. Hands-on with monitoring/alerting stacks (Datadog, Grafana, Firebase Crashlytics). Data chops SQL / Looker to pull cohorts & revenue reports. Incident-management experience; calm under 2 a.m. server fires. Familiarity with voice toxicity detection & community guidelines. Strong cross-functional comms; can brief engineers, marketers, and moderators alike. [Preference] Familiarity with modern tools and processes for app store management. Experience with developer community engagement. Deep experience on analytical tools

Job Purpose/Objective: Provide secretarial and administration support Bangalore /Dubai based Senior Leadership Team. Job Summary : The Executive Assistant (EA) to the Leadership will provide high-level administrative support, including managing their calendar, communications, and special projects. The EA will act as a key liaison between the Leadership and internal/external stakeholders, ensuring smooth coordination and execution of various initiatives. Key Responsibilities : Administrative Support : Provide effective and efficient secretarial and administration assistance to Leadership team and overseas visitors of the highest quality. Manage the daily schedule, including meetings, appointments, and travel arrangements of aligned leaders Prepare and edit correspondence, presentations, and reports on behalf of the leadership. Handle confidential information with discretion. Draft meeting agendas, take minutes, and distribute them to relevant stakeholders. Organize town halls whenever necessary. Travel Management : Coordinate all travel logistics, including flights, accommodations, itineraries, and transportation for the Leadership Ensure all necessary documentation (e.g., passports, visas, presentations) is prepared for international and domestic travel. Project Management : Coordinate and track the progress of special projects and strategic initiatives led by the Leadership Assist in planning and organizing internal and external events, board meetings, and conferences. Follow up on tasks and deadlines for various departments on behalf of the Leadership Communication : Serve as the point of contact between the Leadership and internal/external stakeholders. Facilitate communication within the leadership team and across departments. Manage incoming emails and correspondence, prioritizing and responding on behalf of the Leadership as needed. Liaison with other Cigna offices globally. Build good working relationships with executive assistant/administration officers globally. Stakeholder Management : Liaise with internal and external stakeholders to coordinate meetings, events, and projects. Prepare briefing documents, presentations, and reports for the Leadership team s interactions with external stakeholders. Executive Office Operations : Ensure the smooth functioning of the Executive Office by handling office supplies, maintaining records, and managing budgets related to the activities of Leadership Assist in the preparation of the Leadership s annual budget and manage financial reports related to their activities. Qualifications : Bachelor s degree in business administration, Management, or a related field. Minimum of 5-7 years of experience in an administrative/executive assistant role, preferably supporting senior leadership. Fluency in English (read, write and speak) Proficiency in Microsoft Office tools Skills & Competencies : Strong organizational and multitasking skills with attention to detail. Drives Results, Resourcefulness, Customer Focus, Communicates Effectively, Builds Networks and Organizational Savvy Highly organized, proactive and efficient Forward thinker who can proactively handle circumstances and situations - must be self-motivated and able to work independently with minimal oversight. Very strong communication skills via email and phone, internally and with external stakeholders Ability to handle high-pressure situations with diplomacy and professionalism. Proficiency in MS Office (Word, Excel, PowerPoint) and scheduling software. Strong problem-solving skills and the ability to work independently. High level of confidentiality and integrity. Ability to adapt quickly to different time zones and schedules during travel. Key Behavioural Traits : Proactive and resourceful. Strong interpersonal skills and ability to build relationships. Flexibility and adaptability in a dynamic environment. Ability to work under tight deadlines and travel on short notice when needed.

Behindwoods.com is looking for OPERATIONS MANAGER to join our dynamic team and embark on a rewarding career journey Developing and implementing operational strategies Managing and supervising a team of employees Analyzing and improving processes to increase efficiency and productivity Identifying and resolving operational problems and issues. The ideal candidate for this role should have strong leadership skills, excellent communication and interpersonal skills, experience in managing teams, and a deep understanding of operations and business processes.

Roles & Responsibilities:- Processes account opening, account maintenance & account closure related formalities as per YBL process Handles customers enquiries and instructions, whilst ensuring that the Banks delivery standards are met in achieving total customer satisfaction. e.g. timely checking of account opening documentation, opening of Accounts etc. Ensures adherence to process & documentation standards (e.g. forms/checklists, welcome calling, approvals, etc.) Ensures pro-active & sustained liaison with NOC, Product, Sales RM, etc. where required Maintains strict vigilance on the quality of forms and documentation provided Ensures timely follow up with Sales RMs of all BUs for resolution of any outstanding deferrals. Transactions: Ensures proper scrutiny of all transactional documents submitted by the customer vis--vis branch checklist to ensure all that all necessary documents are submitted by the customer. Addresses and resolves all transaction related enquiries Ensures strong monitoring of all transactions Service & Quality: Ensures that adequate records & data pertaining to customer queries and complaints is maintained & analyzed for achieving greater process efficiency Ensures daily / weekly monitoring & analyses of various data points & reports that have bearing on Customer Service & process adherence. Coordinates with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction. Ensuring collection of CSS forms on periodic basis and sent to NOC. Implementation of 5S, ISO 9001:2000, Six Sigma standards & meet/exceed set quality parameters conforming to the standards. Audit & Compliance: follows all process, policies as per guidelines & audit rating of the branch Ensures comprehensive compliance with all internal, regulatory and statutory requirements as relevant for various product and services from a branch perspective Attends to any audit findings and resolves them immediately as applicable Others: Maintains highest levels of discipline (punctuality, attendance, grooming standards etc.) in the office Ensures timely escalation of issues that is impacting business and possible solutions to address the concerns to the DBM. Manages Local Vendors /agency relationships to ensure smooth execution of transaction • Completes Branch upkeep & maintenance and control over the cost. People Management or Self-Management Responsibilities: Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year. Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training. Understands the competencies relevant to his/her role and works towards displaying as well as developing these effectively. Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks. Risk and Internal Control Responsibilities: Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager. Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.

Job Description: Who We Are: Role Summary: The successful candidate will primarily focus on driving business results through the development and execution of world class analytics designed to meet evolving business needs. He/she will support Saks s strategies through the delivery of best of breed campaign management, measurement of all-channel and cross banner marketing promotions, the extraction of key analytical insights and by providing customer centric recommendations. The scope of work spans across the saks.com business channel. The ability to think strategically about customer and business challenges and proactively propose solutions will be critical to their success. Forward thinking is the key to this role as new technologies and opportunities present themselves Key Qualifications: Bachelor s degree, preferably in Business, Marketing or a quantitative field like Economics, Mathematics or Statistics 3 to 5 years of experience in SQL, command-line statistical analysis software (Python), Data Visualization (Tableau) and working with web analytics packages (e.g. Adobe Analytics) Strong Microsoft Excel skills. Ability to code macros in VBA a plus. Proven ability to apply findings to business problems to lift revenue and profits. Strong marketing analytics acumen. Understanding of MMM, MTA a plus Role Description: Below is a list of the major tasks, duties, and responsibilities performed by this position Performance Analytics Reporting (70%) Act as the primary analytics liaison for Marketing and Media teams. Own and manage marketing and merchandising performance reporting. Conduct statistical analyses and develop dashboards to address key business questions. Support marketing and media measurement initiatives as needed. Ensure accurate media tracking and lead process improvements to enhance reporting effectiveness. Create executive-ready presentations summarizing insights and strategic recommendations. Build and automate reports and dashboards that deliver ongoing value to the organization. Web Media Analytics Operations (30%) Manage business aspects of Adobe Analytics, Monitor clickstream data and user behavior to detect conversion issues and support timely resolution with technical teams. Serve as a cross-functional resource for Adobe Analytics inquiries and troubleshooting. Partner with marketing and merchandising teams to address tracking issues, implement new analytics requirements, and deliver impactful reporting. Contribute to the development and execution of on-site A/B testing strategies. Your Life and Career at Saks: Exposure to rewarding career advancement opportunities A culture that promotes a healthy, fulfilling work/life balance Benefits package for all eligible full-time employees (including medical, vision and dental). An amazing employee discount Saks provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Saks complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Saks welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Manager Operations in International BPO Coaches and mentors Team Leads & AMs/DMs Candidate should have experience in Outbound Sales Process in an International BPO Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of IT / B2B Sales is preferred Should be comfortable with Client Handling Should have min 5 years exp of Team Handling Location-: Gurgaon Sal upto 18 LPA Excellent Communication Skills

StoreSpace is looking for Operations Manager to join our dynamic team and embark on a rewarding career journey An Operations Manager is responsible for overseeing the day-to-day activities of an organization This includes managing and coordinating various processes, ensuring the efficient and effective functioning of departments, and ensuring that company policies and procedures are followed Key responsibilities may include: Developing and implementing operational strategies Managing and supervising a team of employees Analyzing and improving processes to increase efficiency and productivity Identifying and resolving operational problems and issues The ideal candidate for this role should have strong leadership skills, excellent communication and interpersonal skills, experience in managing teams, and a deep understanding of operations and business processes

Editorial Operations Manager Reuters is looking for a talented and experienced Editorial Operations Manager in Bangalore to support our Global Operations team. This is a unique opportunity to join a high-performing and impactful team that makes a real difference in how news is delivered globally. You will have a proven track record as a team player and be a self-starter with plenty of initiative. In this role, you will face challenges head-on, work to improve operational efficiency, and thrive in a fast-paced environment. As key member of the Global Operations team, you will be highly numerate and data savvy with expertise in excel and data visualization tools such as PowerBi. Using your sharp analytical skills, you will conduct data analysis and provide freelancer spend oversight in support of operational and spend efficiencies. Calm and resilient, you will know how to react quickly and efficiently to deliver solutions and efficiencies. Extremely well-organised, you will also work on projects that span multiple countries and languages. This is a full-time role that will require an in-office presence for a minimum of three days per week and will report to the General Manager, Contingent Workers. About the role: As an Editorial Operations Manager, you will be responsible for: Overseeing freelancer budget spend, producing a spend trend analysis to anticipate unplanned costs and working closely with Global Managers to flag concerns and identify solutions. Conducting a 3rd party agency contract review, including document and data collection, review of required contract language, shepherding through 3rd party contract updates where necessary and creating a database to house these. Overseeing CEST compliance for non RSR workers and develop plan for same every six months. Supporting workforce planning activities by assigning an FTE equivalent for each freelancer by Country and Freelancer that can be used in future SWP analyses. Completing an equipment form usage audit, working with Global Managers to ensure documentation is in place and records are maintained. Identifying and helping our wider team prioritize freelancer onboarding efficiencies. Escalating and overseeing freelancer payment resolution issues. Supporting contract cleanup initiative efforts. Assisting in conducting freelancer country reviews (payment sources, contracts, risk) Taking ownership of non-AP vetting tool access (Third Party Risk Management / including coordination with Finance and coordinating user training. Proactively work with corporate secretariats to validate and keep current our LE signatory list referenced on a daily basis for contract creation. Assisting with various Power BI reporting, contract creation tool programming and on demand advanced analytics. About You: To be an Editorial Operations Manager, you will likely have: Excellent organizational skills and experience in office administration and people management and problem solving. At least 5+ Years of experience Advanced excel, experience with Power BI reporting and a willingness to embrace new technologies, including AI. Fluent written and spoken English; a second global language would be advantageous. Experience of working in a large international company or media organisation. An ability and desire to work with a team across languages and geographies. The ability to work under pressure and with great flexibility. Goal-oriented to meet the set objectives and goals. Should be flexible to work in UK Shift( 12 PM- 9 PM IST) #LI-BD1 What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

Senior Associate - Procurement Operations (Travel & Expenses) If youre a motivated and detail-oriented professional with a passion for travel management and data analysis, we encourage you to apply for this exciting opportunity! You will be part of Global Services, which comprises procurement, real estate, and facilities management functions. We are responsible for delivering value by providing safe, efficient, and effective procurement and real estate services to Thomson Reuters businesses and functional operations. Our overarching mission is to ensure our colleagues spend less time and energy on ordering Services, ensuring their primary focus is building great content and products that delight TR customers and grow TR business. In Global Services, these objectives are achieved through an offshore Services Operations team in India, a near shore Center of Excellence and Service Delivery Management team in Mexico and Costa Rica, that supports the on shore in country teams. About the Role: Were seeking a Senior Associate to join our Procurement Operations team, focusing on travel management. As a key member of our team, youll analyze travel data, identify cost-saving opportunities, and ensure compliance with company policies. Your expertise will help optimize travel strategies, improve operations, and provide actionable insights to stakeholders. Monitor and analyze travel expenses to identify trends and areas for improvement Develop and maintain travel databases, dashboards, and reports to inform business decisions Collaborate with departments to improve travel operations and ensure policy compliance Manage expense reports, reimbursements, and corporate card programs Conduct market research, evaluate vendor performance, and negotiate contracts Provide training and support to employees on travel-related matters About You: Bachelor s degree in Business, Finance, Data Science, or a related field. 3-6 years of proven experience as a Travel Analyst or in a similar operations role. Strong data analytical skills, with proficiency in tools like Excel, SQL, and Tableau. Excellent communication, presentation, and interpersonal skills. Deep understanding of the travel industry, market trends, and travel management systems. Ability to manage multiple priorities, work independently, and collaborate effectively within a team. High attention to detail, strong organizational skills, and ability to handle confidential information. Proficiency in Microsoft Office Suite. Working Arrangements: Hybrid work model with 2 mandatory days in the office per week #LI-SS3 What s in it For You? Hybrid Work Model: We ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news. We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here . Learn more on how to protect yourself from fraudulent job postings here . More information about Thomson Reuters can be found on thomsonreuters.com.

Roles and Responsibilities Manage day-to-day operations of the team, ensuring efficient use of resources and meeting customer expectations. Oversee process management, including workflow analysis, optimization, and implementation to improve productivity and quality. Lead cross-functional teams to achieve business objectives through effective communication, collaboration, and problem-solving.

The Senior Director Mainframe Operations This role will oversee a broad range of service delivery to fulfill client expectations and day-to-day operations across all major MF technologies. A background in the banking, capital market, or insurance industry is most desirable, and the role is focused on delivering client outcomes for a specific set of mainframe clients. This individual will manage the teams that administer multiple Mainframes running on z/OS systems, using various technologies like Console/Batch Monitoring, Scheduling, DB2, IMS, CICS, Storage, etc. The direct mainframe experience is essential; the successful candidate will need to rely on their business acumen, ability to build relationships, and strategic mindset to drive the team to successful outcomes. Strong business acumen is used to operate the organization as a business unit, driven by metrics, benchmarks, and progress milestones. A proven track record or project management principles and a process orientation are foundational experiences to be leveraged. The successful candidate will be responsible for rethinking the assumptions behind how traditional services are built and thinking how to mature, enhance and continuously improve capabilities through innovation and automation. As a relentless ally, the successful candidate will anticipate client expectations and incorporate needs proactively into client roadmaps. The candidate will be a skilled communicator who can influence internal and external stakeholders at multiple levels. The candidate will be able to navigate complex technical topics and communicate them with clarity, brevity, and impact. Leverage your breadth of experience to lead the organization through cross-functional and collaborative efforts. Partner with solutions and sales to shape new opportunities and presales efforts. An engaged and motivated leader sees the value in our associates. Coach, mentor and leverage our talent management processes to effectively lead managers, build your talent and create a highly engaged team. Key Areas of Focus for this Role Strong experience on Mainframe Services Delivery Provide leadership and direction to the functional/matrix organization. Comfortable navigating ambiguity and setting direction. Excellent communication skills, able to summarize complex topics into actionable insights. Build relationships and lead with internal and external teams. Leverage systems and data to make decisions, track progress and drive outcomes. Strong balance of personal accountability, resilience and agility. Detail orientation and follow up skills to both trust and verify team outcomes. Develop, assess, adhere to completion of personnel, departmental, and company goals. Participate in and provide timely responses to all internal and external audits What the Ideal Candidate Brings to this Role Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications. Candidates that may meet some, but not all, Other Qualifications are still encouraged to apply. Required Qualifications 20+ years of related experience with a bachelor s degree. Relevant work experience will be considered in place of a bachelor s degree. Able to manage up, down, and across organizations, clients, and/or functions. Experienced in diverse mainframe technical environments. Experienced in one or more mainframe infrastructure, hardware, system programming technologies and/or application development. Alternative experiences must include high learning agility to acquire mainframe technology knowledge and apply previous experiences to achieve operational outcomes. Possess communication skills to appropriately lead at the client/team/Business unit levels. Experienced leading complex projects and programs. Preferred Qualifications Background in Banking, Capital Market, or insurance industry and focused on delivering client outcomes for a specific set of Mainframe Clients . Knowledge in one or more areas of mainframe discipline. ITIL or ITSM oversight or expertise in Release, Change and CMDB Knowledge system IPL processes Project management experience JR011611 Next Job Posting Mainframe Systems Programmer CICS Social Share

By continuing to use and navigate this website, you are agreeing to the use of cookies. Accept Close Search by Keyword Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: ITOT Operations Engineer Jun 11, 2025 Be part of our team! ATS is a leading global manufacturer of high-end IC substrates and printed circuit boards . ATS industrializes leading-edge technologies for its core business segments Mobile Devices Substrates, Automotive Aerospace, Industrial and Medical and high-performance computing for AI applications. We are looking for talent eager to shape the future of our interconnected world. With plants in Austria, China, India, Malaysia and sales offices around the globe, we offer excellent career opportunities for creators, innovators and enablers with the drive to make a difference. To enhance our successful IT Team in ATS Malaysia in Kulim Hi-Tech Park, Kedah, we are looking for a passionate ITOT Operations Engineer Job Responsibility Respond to general IT requests from employees and act as a first point of contact for end users (Service Now tickets, phone, e-mails requests). Install related hardware. Set up and configure software applications and networking systems. Diagnose and resolve network and software issues promptly and provide technical support to end-users. Train end users on newly installed hardware and software systems as well as create and maintain documentation for system configurations. Prioritize Service Requests and Incidents and resolve/escalate them as per the procedure. Support projects related to Infrastructure and Application for IT organization. Administrate user identity and access to IT systems and applications. Perform remote or onsite troubleshooting of incidents through diagnostic techniques. Direct unresolved issues or service requests to Service Desk Level 2 as per define escalation procedure. Provide timely and accurate feedback to the On Duty Manager on foreseeable technical challenges, unachievable timelines, and other day-to-day issues and tasks. Close follow up with end users upon incident or tasks resolution to ensure closure. Work in designated shift rotation to ensure 24/7 coverage. Job Profile Bachelors degree in computer science, Software Engineering, Automation, Electrical Electronics Engineering, or a related field is beneficial. Fresh graduate/ ~ 1 year working experience. Excellent Know-how/understanding troubleshooting of Microsoft Operating systems and office suite applications. Knowledge of AD, DNS, DHCP, Microsoft Outlook, and system applications, LAN/WLAN as well as skills on LAN network infrastructure related to endpoint cabling. Good knowledge of computer hardware, software, and networking principles and components. Knowledge on IoT/Digitalization and Factory Automation concepts. Basic knowledge in C#, Typescript, Node.JS and Database concepts are an advantage. Good spoken and written languages skills (EN, assignment country language is a benefit). Good analytical skills and the ability to define the precise nature of customer problems. Resourceful, independent and result oriented. A good team player, keen to learn and proactive. Solid communication, problem-solving, and interpersonal skills. Ready for a new challenge to advance your careerIt s just a click to apply online. We look forward to your application and your detailed resume. Your ATS Team! ATS is an equal opportunity employer. We embrace diversity and are dedicated to empowering people to reach their potential by fostering their unique talents and strengths. Our compensation packages are competitive and take individual qualifications and experience into consideration.

#129, 1st Floor, Madan Arcade, 1st Main Road, Domlur, Indiranagar, Bangalore - 560071 MICE OPERATIONS (DOMESTIC & INTERNATIONAL) Location:BANGALORE | Position: MICE OPERATIONS Profile Summary: Benchmark Incentive & Leisure Travels Pvt Ltd, a leader in the Indian travel industry, is seeking a seasoned and meticulous Manager for MICE Operations to join our corporate travel division in Bengaluru. We are looking for an experienced leader with 7-10 years of hands-on experience in the end-to-end operational management of high-stakes domestic and international MICE projects. The ideal candidate is a master of logistics, an expert coordinator with global partners, a sharp negotiator, and an inspiring team leader who thrives on flawless execution. You will be the operational architect responsible for transforming complex client requirements into perfectly delivered realities, managing everything from global vendor negotiations to on-site crisis management. If you have a proven track record of leading a team and executing world-class corporate movements, we invite you to apply. Role Overview: As the Manager of MICE Operations, you are the operational backbone of our MICE division. You will take the lead after a project is sold, assuming full responsibility for its successful planning, execution, and closure. This is a senior leadership role that involves managing a dedicated operations team, overseeing complex logistics for both domestic and international projects, and ensuring complete client satisfaction through impeccable service delivery. You will be accountable for budget adherence, supplier performance, and the overall success of every MICE group movement. Key Responsibilities: End-to-End Project Management: Take complete ownership of projects post-handover from the sales team, from initial planning to final billing and reporting. Develop detailed critical path timelines, operational checklists, and project plans for each MICE group. Manage project budgets meticulously, ensuring cost control and profitability targets are met. Team Leadership & Development: Lead, mentor, and manage a team of MICE operations executives, delegating tasks and overseeing their performance. Foster a culture of excellence, proactivity, and teamwork within the operations department. Supplier & Partner Coordination: Source, negotiate with, and manage a global network of partners and suppliers, including Hotels, Airlines, Destination Management Companies (DMCs), Restaurants, and Activity Suppliers. Liaise and coordinate effectively with national and international Tourism Boards to gather information, support, and resources for various destinations. Draft and manage contracts with all partners, ensuring favourable terms and conditions. Continuously evaluate vendor performance to maintain our high standards of quality. Logistics & Operational Execution: Oversee all logistical components, including group flight bookings, visa processing, travel insurance, accommodation arrangements, and ground transportation. Coordinate with clients and internal teams for all on-ground requirements, including venue setup, audio-visuals, F&B, entertainment, and social events. On-site Management & Client Servicing: Lead or supervise on-site execution for key MICE projects, acting as the primary point of contact for senior client stakeholders. Demonstrate exceptional problem-solving skills, handling any on-ground issues or emergencies calmly and effectively. Financials & Reporting: Oversee the preparation of post-event reports, client feedback forms, and final financial reconciliations. Create and deliver clear, professional presentations for internal reviews and client updates. Required Skills and Qualifications: Experience: 7-10 years of progressive experience specifically in MICE Operations. A minimum of 3 years in a team leadership or managerial capacity is mandatory. Scope Expertise: Demonstrable experience in independently managing both domestic and large-scale international MICE projects is essential. Operational Acumen: In-depth, practical knowledge of global MICE logistics, including group air ticketing, visa formalities for various countries, and hotel contracting. Leadership Skills: Proven ability to lead, manage, and motivate an operations team effectively. Technical Proficiency: Must be well-versed in creating clear, professional, and detailed presentations using MS PowerPoint for client updates, project plans, and post-event reports. Proficiency in MS Excel is also required. Personal Attributes: Exceptional organisational and multitasking skills with a keen eye for detail. Excellent crisis management and on-the-spot problem-solving abilities. Strong, professional communication and client relationship management skills. Willingness to travel extensively, both within India and internationally, often on short notice. Education: A Bachelors or Masters degree in Tourism & Hospitality, Business Management, or a related field is preferred. Why Join Benchmark? Lead a key, high-growth division within one of Indias most respected travel companies. Gain exposure to prestigious, high-value MICE projects for leading corporate brands. An opportunity to shape and grow a talented operations team. Be part of a professional and supportive work environment that rewards performance and leadership. Field cant be empty Invalid e-mail address Field cannot be empty Field cant be empty Enter 10 digit valid MobileNo. Field cant be empty Field cant be empty Please upload your resume only in.pdf , .doc , .docx file Please select file to upload Enter Captcha here #129, 1st Floor, Madan Arcade, 1st Main Road, Domlur, Indiranagar, Bangalore - 560071 For best event practices, news, upcoming events and more.

Experience in Freight/ Forwarding/Logistics (Air/Sea) Able to speak Hindi Overseeing logistics operations & documentation Coordinate with Overseas agent & Local customers CoOrdinate with Co-loaders & Carriers, Rates & invoices for the shipments Required Candidate profile 10+ years Experience in Freight/ Forwarding/Logistics (Air/Sea) Should support Sales Male/Female candiate Any Graduate Excellent Communication Hindi to speak Kindly reach us Gokuladevi 8668041213

Assist with escalated issues/tasks Comfortable in ITIL change management submissions and process, and being a CAB member Very experianced with IaaS in Azure, backups for them, configurations, vm families Impliment Intune best practices and maintaine the established environment Applied knowledge of ISO 27001 / SOC Controls Hands on experiance with Citrix DaaS Developed backup strategies and implimented & maintained them Good level knowledge in Microsoft InTune and its best practices - including Policies, MDM, Application deployment, Autopilot Identity management with Microsoft Entra Entra - App Registrations & Enterprise Applications Entra - Conditional Access Policies Entra - MFA configuration Good level knowledge of PowerShell with focus on Windows Server, Azure AD, and Office 365 Contribute to documentation by writing and updating existing documents and diagrams Firm understanding of networking Information and Data Security principles ITIL Policies and procedures operations Firmly understand concepts of PKI Establish/maintain Azure App Registrations Should be expert in Server Hardware and OS troubleshooting with ability to resolve issues in the lowest possible time. Experience in handling Servers across multiple OS flavours. Knowledge of configuration and troubleshooting of Hardware RAID levels. Ability to handle escalations and manage environment single handily whenever required. Provide RCA for Technical issues. Experience in tracking server activity, performing upgrades of software, addressing technical problems. Ability to face various audits. Ability to prepare Technical SOPs and bring in improvements. Good Documentation Skills preferred. Knowledge of networking fundamentals. Established working knowledge of PowerShell Having a minimum of 5 to 8years of Experience in Managing Physical and Virtual Servers in a large geographically dispersed environment typically 350+ Qualifications Accountable for ensuring SLA adherence with on time ticket acceptance and closures. Inventory Updates and EPO Compliance. Co-ordinating with L3/L4 teams for quick resolution to long Pending issues. Experience in ha

Customer Operations Chat - Senior Process Manager India | Full-time (FT) | Customer Operations | Job ID Shift Timings Flexible 24x7 |Management Level Senior Manager Specialization International BPO, Chat/Inbound eClerx is looking to hire an experienced professional with 8-12 years of experience. As part of the Chat or Voice support process team, your role will specifically focus on troubleshooting related processes. The ideal candidate will serve customers by planning and implementing strategies and operations; improving systems and processes; managing the team. The candidate must possess knowledge relevant to the functional area, and act as a subject matter expert in providing advice in the area of expertise, and also focus on continuous improvement for maximum efficiency. It is vital to focus on high standard of delivery excellence, provide top-notch service quality and develop successful long-term business partnerships with internal/external customers by identifying and fulfilling customer needs. Candidate should be able to break down complex problems into logical and manageable parts in a systematic way, and generate and compare multiple options and set priorities to resolve problems. The ideal candidate must be proactive, and go beyond expectations to achieve job results and create new opportunities. Candidate must positively influence the team, motivate high performance, promote a friendly climate, give constructive feedback, provide opportunities for development, and manage career aspirations of direct reports. Communication skills are key here, to explain organizational objectives, assignments, and the big picture to the team, and to articulate team vision and clear objectives. Candidate must also possess an understanding of the repair process in Telecom and Cable industry, with an ability to analyze information and evaluate results to choose best solutions and solve problems. Customer Operations Senior Process Manager Responsibilities Prepares performance reports by collecting, analyzing, and summarizing data and trends Ensure Critical Performance Metrics are met consistently Lead client/vendor reviews/calibrations Revert to client/vendor queries on routine issues Provide innovative ideas to optimize internal metrics & ensure critical matrices are met timely Manage multiple teams Perform audits and quality checks on Team Leads & Floor Supports Provide feedback to the Team Leads & Floor Supports periodically on their performance Ensure cross skilling and periodic process re-verification to ensure resource pool Perform Training Need Identification for teams Perform Bottom Quartile Management Ensure directives from senior leadership are percolated and acted upon Hold periodic meetings, discuss task delegation and review issues Conduct team huddles and meetings to discuss operational updates Build team spirit through group sessions, activities, and projects Focus on retention of staff through career mapping & guiding team members Advocate and follow organizational policies and procedures Adhere to the information security requirements Ensure all client deliverables met within timelines Ensure productivity/quality enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall, experience of 9+ years and should be a graduate or post graduate in any specialization About Customer Operations eClerx Customer Operations specializes in providing operational expertise and process excellence throughout the customer journey. We create solutions and services, utilizing a blend of technology and domain knowledge that support our clients evolving needs. Our suite of offerings enhances the customer experience by providing digital care support, quality monitoring & insights, advanced analytics, automation, superior technical operations support, and consulting services. We assist companies in developing, implementing, and operating multichannel customer interaction capabilities transforming everyday touchpoints into a superior customer experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.

1+ years of experience on paper as Assistant Manager Operations Provide support to the operations manager in the day to day running of the organization Domestic Voice Customer Service Telecom Language required - Tamil, Telugu, Malayalam or Kannada Required Candidate profile Customer Service Operations Voice Process Domestic customer service Develop work rules and guidelines for company employees Identify what is required for staff to carry out their duties

SVS Center Operations Specialist, Indirect Procurement Job Details | Teva Pharmaceuticals Find a Career With Purpose at Teva Search by Postal Code Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: SVS Center Operations Specialist, Indirect Procurement Who we are The opportunity The Content Management Specialist is responsible for providing tier service support to all inquiries related to Indirect Procurement Content Management areas - Indirect Master Data including Ariba catalogs and Supplier enablement and other Procurement content such as Category Cards. The position will assist with content management process implementations and activity transitions. Execute the day-to-day update/creation of Master Data records ensuring that Service Level Agreements with the business are being met. Identify catalog opportunities and execute implementation according to strategy. Contribute to the fulfillment of team targets and KPIs and support operational excellence and continuous improvement initiatives. Align with procurement teams. How you ll spend your day Develops regional catalog strategy in collaboration with the category sourcing lead and accountable for deployment of the catalog set-up within the Ariba tool Preferred Ordering Method for suppliers to be set Develops maintains catalogs on the eProcurement platform - Ariba creation, update deletion of all types of catalogs (hosted, punch out, and pre-filled forms). In alignment with the local regional sourcing teams, he/she has to understand the contracts content and make sure it is reflected in a user-friendly way into the platform. To do so, he/she will have to reach out to the suppliers to collect catalog related information (price, picture, item description) and ensure catalog content implementation is executed and tested properly with the support of the appropriate Procurement team Responsible for Ariba deployment for stream of Supplier enablement and catalog rollout activities Lead P2P introduction of change communications to the suppliers (as-is v. to-be), understand their needs and/or concerns, manage these details with the Country Roll-Out Leader, including managing follow-up actions with suppliers from end-to-end to secure go-live readiness for Ariba go-live With the support of the analytics reports, monitors all catalog development projects and activities for a continuous improvement of the catalog coverage: define action plans and follow-up Act as a change ambassador with suppliers to help them embrace the change Ensure that suppliers have automatic PO recognition are adapting to the change Validate accuracy of required supplier data with supplier Validate and perform all testing between supplier and eProc tool to achieve successful test results; report all issues to GAUS/ Ariba until resolution closed Ariba network with suppliers Manage Punch-out catalogs set up, including set-up initial call with punch-out suppliers to explain expectations, formalize actions requested from them, ensure all needed information is received ensure suppliers performs the needed configuration in their system; test PO sending through cXML communication; ensure follow-ups of suppliers actions Your experience and qualifications Degree in Economics or related business area 3+ years of experience The internal career site is available from your home network as well. If you have trouble accessing your EC account, please contact your local HR/IT partner. Teva s Equal Employment Opportunity Commitment Teva Pharmaceuticals is committed to equal opportunity in employment. It is Tevas global policy that equal employment opportunity be provided without regard to age, race, creed, color, religion, sex, disability, pregnancy, medical condition, sexual orientation, gender identity or expression, ancestry, veteran status, national or ethnic origin or any other legally recognized status entitled to protection under applicable laws. We are committed to a diverse and inclusive workplace for all. If you are contacted for a job opportunity, please advise us of any accommodations needed to support you throughout the recruitment and selection process. All accommodation information provided will be treated as confidential and used only for the purpose of providing an accessible candidate experience.

Roles and Responsibilities Has to handle an Ophthalmic Center. Day to day Operations and Administration work. Branding - Promotion of Ophthalmic Center. Manage Staff and motivate Team. Supervision of entire Team. Coordination between higher management and Center. Proper Data preparation. Coordinate with Patients. Proper Reporting. Desired Candidate Profile Candidate must have good communication skills. Must be energetic and enthusiastic. Must have experience of Branch Management & administration. Candidate experienced in Hospital or Healthcare Industry only will be considered. Candidate from Ophthalmic industry will be preferred. Capable in team handling. Interested candidates mail your resume along with the below details to Contact -8875029935. Total Experience - Current CTC - Expected CTC - Notice Period - Current Location - Preferred Location -

Role & responsibilities Monitoring Room Preparedness and Room Availability in IP Room Upgradation and approval documentation Roster management for Duty Doctors Tracking timely preparation of Discharge summary and its completeness Monitoring and reducing TAT for Discharge Tracking Financial Clearance for OT/Discharge Monitoring F&B Services in IP along with Dietician Tracking Critical Value Reporting from Lab Tracking Diagnostic sample processing & Reports for IP patients IP Patient Feedback Collection / Patient Testimonials & Google Reviews Inventory Management for IP in coordination with Stores a. Linen b. Stationary c. Drugs and Consumables d. Instruments & Equipment e. Furniture & Fixtures Tracking IP Sub store consumption Medical Records Completion and Storage Charge sheet updation for IP Patients IP Billing adherence ( DCI ) and timely charging to reduce discharge time Tickets for Bill Discount in Adbhutam Tracking & Reducing Miscellaneous charging Tracking Open bills/ Reopening of bills/ Bill Cancellations in Insta Billing module Creation & Updation of Codes/ Rates in Insta for IP Billing Timely submission of TPA files Handling Queries from TPA for closure along with IP billing Capturing of Corporate Company Names in Insta Billing module Discharge kits handover to delivery patients and tracking inventory for reorder Coordination for Maintenance/ Biomedical / IT issues closure Monitoring H/K & Pest control services in IP Monitoring Laundry Services Infection Control & Safety Protocol Adherence in IP Adherence to Visitor Policy Complaint Management for IP Services Night MOD duties MIS Preparation and Reporting Preferred candidate profile To ensure that the Namaste Culture is the beginning of all service deliveries as an IP Manager Answer customer questions regarding billing, service problems, products and features. To ensure patients/customers are not disturbed by maintaining the noise levels at the nursing stations To proactively ensure that the coordination with insurance department is done for the benefit of the customer To attend a minimum of 2 workshops in service excellence in coordination with the L&D department and a minimum of 20 hours of trainings To maintain an Average Resolution time of 2 hours for escalations raised towards customer service provided. To ensure NPS scores are above 95 % and Google Rating Scores are above 4.5 rating. To ensure that the 3E (Empathy, Expertise and Excellence) concept and TLC (Tender Loving Care) concept is imbibed in practice at work The IP Manager is responsible for all employees under his/her department to follow the points mentioned above

Operations Manager Exp- 11+ Years ( 2+ Yrs as Operations Mgr on paper) Loc- Gurgaon || UK Shifts Pkg- 18 LPA NP- 0 to 30 Days Nancy 8586914964 Nancy.imaginators7@gmail.com Required Candidate profile Skills- CS Operations, International Voice, Team Leading, Operations, International BPO etc Should have intl BPO exp only Should have team size of 100+ FTE's with TL, AM, DM reporting to her.

WeDigTech is looking for Operations Manager to join our dynamic team and embark on a rewarding career journey. An Operations Manager is responsible for overseeing the day - to - day activities of an organization. This includes managing and coordinating various processes, ensuring the efficient and effective functioning of departments, and ensuring that company policies and procedures are followed. Key responsibilities may include : 1. Developing and implementing operational strategies2. Managing and supervising a team of employees3. Analyzing and improving processes to increase efficiency and productivity4. Identifying and resolving operational problems and issues. The ideal candidate for this role should have strong leadership skills, excellent communication and interpersonal skills, experience in managing teams, and a deep understanding of operations and business processes.

Job Summary The Managers primary responsibilities include overseeing end to end fulfillment teams daily, weekly and monthly production goals, while ensuring the level of expected service, and quality and integrity of the loans are maintained. The Manager will be responsible for daily interaction with the Team Managers to ensure pipeline and quality goals are on target, provide support with any challenges or areas of focus, and ensuring opportunities are addressed with a plan identified for success. The Manager will partner with Team managers to ensure that changes are effectively communicated to their teams and as an escalation path for member satisfaction and/or scope clarification or changes. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills with expertise in US Residential Mortgage. Requirements: Proficient in automated underwriting tools Minimum 3 years of mortgage origination experience with emphasis in loan processing & Initial Underwriting for US Mortgage in pervious role and overall 6 years experience in leadership role Span control would range from 80 to 200 employees including SMEs, QAs, Asst Team Leads, Team Leads and AM Ability to lead varying levels of skill sets across multiple teams Thorough working knowledge of Fannie Mae and Freddie Mac underwriting guidelines and automated underwriting engines Thorough knowledge of MS Office tools is must. Specifically, MS Excel, MS Word, MS PowerPoint Acts as a champion for the customer/client, ensuring decisions and actions help achieve their goals Ability to manage risks while ensuring optimal value and outcomes are achieved Demonstrate a bias for action and a commitment to achieving sustainable results Demonstrate visible commitment to Mphasis and client core values Ability to develop and align the talent needed to meet business goals Strong analytic, interpersonal, and verbal and written communication skills Detail oriented and goal driven Ability to work in a flexible and production-oriented environment Strong leadership and communication skills Must be able to work in a high stress environment while delivering a high-level of customer service Must be willing and able to work as part of a team Good computer knowledge-paperless environment Candidates must be available to work outside of normal business hours when necessary Document monthly conversation with team members, as well general huddles held, and/or specific feedback/direction given to the team member during implementation and launch. Demonstrate a commitment to diversity and model behaviors which value each individual for their unique contribution and create an environment that allows each team member to reach their potential Contact Point Hiring Manager @ 7259027295 / 9900024811 / 9686682465