258 Operations Manager Jobs - Page 11

Were seeking mid and senior level DevOps Engineers to join the Nielsen Enterprise IT team to help develop and support our Generative AI solutions. This is an exciting opportunity for anyone interested in joining a highly skilled and dynamic infrastructure development team with a mission to develop, deploy, scale and optimize cloud systems focused around AI for the thousands of software engineers who work on Nielsens exciting array of media products and services. The ideal candidate is a Tech Generalist who is excited about emerging technologies, like AI, and who is always eager to learn new things. Youll work in our modern, newly designed office spaces in either Bangalore or Mumbai, collaborating with cross-functional teams on internal Nielsen projects that are transforming how we operate. Responsibilities Development of Generative AI Solutions and Automation for Nielsen Enterprise IT Hosting of Open Source Software Solutions using AWS and the LGTM stack Design and implement CI/CD pipelines for internal AI/ML models and applications Develop Python code to integrate AI libraries into Nielsens systems Build and maintain infrastructure as code using Terraform for AI workloads Create monitoring, logging, and alerting systems for Nielsens AI applications Optimize infrastructure for handling large-scale data processing and model processing Implement security best practices for Nielsens internal AI systems and data Provide periodic L1 Support for Cloud Operations and Architecture guidance Participate in periodic On-Call shifts during working hours Required Bachelors in Computer Sciences Engineering or similar discipline Great communication skills in English 3+ years of professional experience across development and operations AWS expertise (2+ years) Strong understanding of networking fundamentals Experience in cloud solutions design and development Strong Python programming skills (2+ years) Experience with Infrastructure as Code tools like Terraform or CloudFormation (1+ years) Experience with Git and CI/CD solutions Enthusiasm for emerging technologies, particularly Generative AI Preferred Masters in Cloud Technologies or similar field Previous experience working with Generative AI projects Knowledge of MLOps principles and tools Experience with AI frameworks (PyTorch, TensorFlow, Hugging Face) Multi-cloud experience Experience with API development and deployment Knowledge of database technologies (SQL, NoSQL) Nielsen Internal Projects You May Work On Internal chatbots and knowledge bases leveraging Generative AI GenAI for Enterprise, Finance and HR solutions Cloud infrastructure to support Nielsens large-scale data processing needs DevOps automation across Nielsens global development teams Optimization of deployment processes for Nielsens media measurement products Implementation of AI capabilities within Nielsens existing technology stack

About the Job Were searching for an Operations Manager to direct and manage all operational activities for certain programs while contributing to the campus’s overall strategic direction. This role will execute day-to-day operational activities including managing Key Performance Indicators (KPIs), managing Service Levels and coaching and recruiting Team Leaders. As Operations Manager, You Will Ensure proper planning, staffing and direction of the operational functions Manage and supervise teams Ensure proficient training, professional development and employee engagement to prepare, grow and retain employees Manage operational performance to meet KPI targets and Service Level Agreements through optimum quality and service Analyze various reports and statistical data to measure production levels and identify root causes for underperforming areas Develop customized reporting to measure and track operational statistics, data and results Develop solutions to improve business performance and partner success Use analytics, investigation and reasoning to quickly develop solutions for ad hoc issues Motivate teams through relationship building and real-time coaching Develop and deploy incentive programs to motivate employees to achieve desired outcomes Authorize and coordinate changes in staffing schedules by collaborating with the Operations Support Team and/or Workforce Management Team Collaborate with other departments within the organization (HR, IT, etc) to resolve issues Bring in-depth operational knowledge and a thoughtful point of view when participating in partner meetings As Operations Manager, You Have Completion of post-secondary education (a major in Business or Commerce will be considered an asset) A minimum of 5 years of experience in the contact center industry At least 3 years of experience in an Operations Management role overseeing front-line employees Experience in client relationship management and employee development/coaching Experience dealing with escalated issues in a contact center capacity The ability to successfully work across cross-functional teams A positive work ethic and commitment to achieve the best possible outcomes The passion to be a role model that exemplifies our 10 Things (cultural values) Possess exceptional time management, organizational and prioritization skills to complete work in a timely manner Excellent communication skills; listening, verbal and written Ability to assess the “big picture” and draw connections between inputs and outputs Possess leadership qualities such as critical thinking and problem solving to aid in overcoming difficult situations Ability to use spreadsheet applications to maintain and develop operational and financial data reporting Ability to type 30 WPM with accuracy Ability to work both independently and in a team setting within a fast-paced, entrepreneurial environment Strong knowledge of Google Suite (Sheets, Slides, Docs, Drive) preferred

Opportunity to work as "OPERATIONS MANAGER for NOIDA Location. Salary : 18 LP to 20 LPA 5 days Any shift WFO Only face to face NOTE: Must have 2 yrs. exp as an Ops Manager on paper. Must have exp. from any MNC from any Non-Voice process. Required Candidate profile • Performance feedback session to agents. • Primary focus on CPM/SLA. • One to one relation building. • Analyze various reports including process dashboards & team performance reports. 9335906101

Should be working as Manager in Operations Coaches and mentors Team Leads & AMs/DMs Should have Exp in International BPO. Need Back office exp Location- Noida Call@9205503253 / 9953262467 or share cv to deepak.sharma@shadowplacements.com Required Candidate profile Experience of handling International Backoffice Process Exp of Content Moderation / Email / Chat / Voice or Finance process will not be considered Graduation Mandatory Excellent Communication Skills

Operations Manager role Min 5+yrs as a Ops Mgr with 10 to 12+yrs overall exp (only from international bpo) Voice Customer Service Process only Budget upto 18 lpa Call on 7042331616 or drop cv on supreet.imaginators@gmail.com

Operations Manager - Captive Unit 9+ yrs exp (5+ yrs exp as a OPS Manager) Upto 18LPA Gurugram Voice Customer Service Processes only BPO Background only Call:9953984389 mansikohliimaginator@gmail.com

Effectively manage the restaurant within the policies and guidelines of the company, ensuring 100% customer satisfaction at all times. Controls day-to-day operations by scheduling manpower, ordering food and supplies, and developing the restaurant team Controls profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions Recruits, interviews, and hires team members, conducts performance appraisals, takes discipline action, motivates and trains Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program Ensures food quality and 100% customer satisfaction Ensures complete and timely execution of corporate & local marketing programs Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team * Not above 35 years of age Exp.- Min 4 years in total and 1 year as a Manager

Experience in Freight/ Forwarding/Logistics (Air/Sea) Able to speak Hindi Overseeing logistics operations & documentation Coordinate with Overseas agent & Local customers CoOrdinate with Co-loaders & Carriers, Rates & invoices for the shipments Required Candidate profile 10+ years Experience in Freight/ Forwarding/Logistics (Air/Sea) Male/Female candiate Any Graduate Excellent Communication Hindi to speak Kindly reach us Gokuladevi 8668041213