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6.0 - 11.0 years
20 - 25 Lacs
Bengaluru
Work from Office
Support, coordinate, and contribute to different and new Regulatory Affairs projects and Regulatory IT systems across the regions. Contributes to training and training documentation creation of new regulatory systems and newcomer act as SME (Subject Matter Expert) or Champion Coordinate and support Country Audit & Inspection readiness. Define/confirm regional reg. approaches for upcoming local product changes. Engage in compliance and data governance and quality initiatives, focusing on data cleansing and monitoring processes to support automation and AI. Support update management through document localization (RIMS local repository). Collaborate with cross-functional teams to define regional regulatory strategies for product changes. Serve as internal International Regulatory Affairs point of contact for TA and RQS operations. Performs a range of routine or even non-routine assignments to solve problems of low to moderate complexity that require working knowledge and experience in own job discipline. Led efforts in VV processes and regulatory requirements, focusing on compliance and data governance. Monitors and create reports on compliance with the defined data quality standards. Who You are: 6 or more years of experience in regulatory affairs field. Know-how in regulatory and understanding of regulatory affairs business processes. Ability to execute assigned task, time management skills & proactive communication approach. Drive process excellence, ensure compliance. Ability to effectively design, prioritize, keep information confidential, escalate issues, manage time effectively, gain alignment and successfully execute processes. Gain visibility in duplicating or contradicting processes to eliminate or adapt them as needed to increase quality & speed execution. Ability to focus on implementing measurements and taking corrective actions on processes management. Ability to interact, acquire know-how, emphasize team learning & plan apprenticeships with experienced colleagues. To create clear, easy-to-follow work schedules with specific requirements and deadlines to maintain high standards with optimal efficiency. Be comfortable, understand how to assess & evaluate the impact of change within a team/organization. Effectively prioritizes competing tasks in a fast-paced and dynamic environment. High proficiency in English. Effective time management skills to multi-task several initiatives with demonstrated ability to achieve success.
Posted 1 week ago
3.0 - 10.0 years
11 - 15 Lacs
Bengaluru
Work from Office
Weare looking for a passionate, energetic individual to join our Lending Servicesdivision. You will be part of team working as an extension to our US basedclient ensuring we fulfill the applicable SLAs. Key Responsibilities- Loan Operations, ACBS Act as primary point of contact for clientson all servicing related activity for the banks direct / bi-lateral / Syndicatedloan portfolio including advances, payments, rate changes, and ACBS systemposting. Monitor and perform ACBS system input asneeded for the timely administration of rate options, borrowing baseadjustments, reduction to revolver schedules, and facility utilization changesas directed by the agent bank (in case of syndicated loans). Work directly with agent bank to balance andresolve any issues within the portfolio. Receive daily research and maintenancerequests from lending officers and clients and perform the necessary analysisand system input required. Review and balance daily reconciliationreports for general ledger activity tied to loan servicing. Review daily exception reports, determiningthe necessary monetary and system maintenance required for resolution. Perform any research requests and analyzeloan documentation as part of that research. Respond to client inquiries around loanbalance, rate information, loan statement questions, advance and paymentinquiries Key Competencies Min 3 years experience in Commercial Loan Servicingacross Bilateral Syndicated Loans Understanding of Lending Services lifecycle withexcellent understanding of Loan Agreements, security agreements and other loan documents Excellent knowledge of ACBS Loan ManagementSystem is a must Good Understanding of Term Loans, CreditCards, ACH, etc. Commerce Graduate / MBA (Finance) Good understanding of Project Management principles Excellent written and spoken communication skills Client Management skills
Posted 1 week ago
2.0 - 4.0 years
4 - 7 Lacs
Gurugram
Work from Office
Job Purpose We are seeking a Data Operations Engineer to improve the reliability and performance of data pipeline. Successful candidates will work with researchers, data strategists, operations and engineering teams to establish the smooth functioning of the pipeline sourced from an enormous and continuously updating catalog of vendor and market data. Essential Skills and Experience B.Tech/ M.Tech/ MCA with 1-3 years of overall experience Proficient with Python programming language like as well as common query languages like SQL Experience with the Unix platform and toolset such as bash, git, and regex. Excellent English communication: Oral and Writing Experience in the financial services industry or data science is a plus Critical thinking to dive into complex issues, identify root causes, and suggest or implement solutions A positive team focused attitude and work ethic Key Responsibilities Support the daily operation and monitoring of the pipeline Triage issues in timely manner, monitor real time alerts while also servicing research driven workflows Improve the reliability and operability of pipeline components Solve both business and technical problems around data structure, quality, and availability Interact with external vendors on behalf of internal clients. Demonstrate high attention to detail, should work in a dynamic environment whilst maintaining high quality standards Key Metrics Core Python, Linux Good to have Perl or C++ PromQL Behavioral Competencies Good communication (verbal and written) Experience in managing client stakeholders
Posted 1 week ago
12.0 - 15.0 years
35 - 40 Lacs
Gurugram
Work from Office
Lead and develop the Sales Contracting team to be both a valued business partner to Sales team and be the custodians of the sales contracting process Ensure robust commercial contract process by working with Sales and Legal team to review and sign off Commercial terms on all contracts before timely executions Manage, track, and provide timely and accurate reporting on all contract renewals and contractual changes including pricing amendments, commercial term changes, upsell/cross-sell, attrition Oversee robust Daily New Sales reporting, working alongside with sales reporting manager Ensure Salesforce adoption/adherence by the Sales Team, working to support their usage and understanding of their requirements and reporting needs Manage team to ensure timely data validation with delivery teams related to monthly client activities for billing and revenue initiation and support internal finance teams in accessing and using this data Key Competencies: B.com (H) + MBA/ICWA/CA Proven track records in commercial and contracts management role Ability to manage, motivate and develop the team Flexible mindset/proven problem solver Ability to operate under high pressure, tight timelines Strong communication and influencing skills Ability to implement and adhere to internal controls Flexible to work in different time zones Ability to coordinate and interact effectively with Senior management
Posted 1 week ago
3.0 - 8.0 years
3 - 8 Lacs
Gurugram
Work from Office
Job Description - The Managing Coach, Operations is responsible for the overall performance and budget of their client groups. They set objectives, analyze metrics, ensure that the company and staff meet goals and provide reliable, efficient support for our clients. They are also responsible for hiring, training, preparing and motivating their teams to provide excellent service to customers and clients. Responsible for performance management and ensure productivity (e.g. setting objectives and reviewing KPIs) Review and analyze reporting for trend. Identify areas of opportunity and develop strategies to improve processes and procedures to ensure Company performance goals are met and exceeded Monitor staffing levels in accordance with the Resource Balancing Plan to ensure that Company resources are being efficiently and effectively allocated Recommend hiring, transfer, promotion, or dismissal of staff, as is appropriate Deal with clients in a professional and appropriate manner, in accordance with the Company's Mission Statement and Company Policy Maintain accurate records of employee and client performance data, including, but not limited to performance reviews, quality audits, attendance records, disciplinary documentation, productivity and billing reports Champion company core values and other company programs to engage and motivate our employees Other duties as assigned
Posted 1 week ago
10.0 - 15.0 years
7 - 11 Lacs
Jaipur, Rajasthan, India
On-site
Role & responsibilities: Develop and maintain strong relationships with key clients, understanding their business objectives, and aligning them with our cutting-edge technology solutions. Create and execute strategic account plans to maximize revenue and profitability from key accounts while meeting clients evolving needs. Identify up-selling and cross-selling opportunities, delivering innovative solutions that provide added value and contribute to the company's sales targets. Act as a customer advocate within the organization, ensuring client feedback is heard and acted upon to continuously enhance service delivery. Address any concerns or conflicts raised by key clients promptly and professionally, striving to reach win-win resolutions. Stay abreast of industry trends, competitors, and market dynamics, providing clients with valuable insights and positioning them for success. Collaborate with internal teams, including product development and marketing, to deliver seamless service and solutions to key accounts. Preferred candidate profile: Proven experience as a Key Account Manager or in a similar client-facing role within the technology industry. Exceptional communication and relationship-building skills. Proficiency in CRM software and data analysis tools. Ability to work in a fast-paced and ever-changing environment.
Posted 1 week ago
3.0 - 6.0 years
3 - 5 Lacs
Gurugram
Work from Office
Job Aim To achieve excellence in preventive maintenance programs at site with highest standards. Assist in providing comprehensive facility, contract, and procurement management for technical services to Accenture. Achieve Key Performance Indicators and service level agreements targets Responsibilities Financial Management To manage and control all critical spares for all installations as per manufacturer recommendations and inventory Coordinate with AEM for collating all R&M requirements quarterly basis. Follow up for assigned PO, work completion as per PO until invoice submission. Operations Management To carry out all engineering & operational procedures Ensure proper functioning of the following system in the facility All Electrical Systems All HVAC system All PACs Water, Plumbing, Sanitary Systems Elevators/Lifts Cafeteria equipments To liaise with the vendors for maintenance/service practices of M&E contactors to deliver quality work practices in line with the manufacturer recommendations. To ensure that all maintenance related schedules & shut down in consultations with OEM & Accenture are followed. Daily inspection of log books, history card, checklist, escalation charts, OCP & PPM schedules etc. for a better management of engineering systems To ensure and guide the technical staff attends & work for closures for all F&S technical related issues in the facility. To adhere to 52 weeks annual M&E maintenance schedule. To maintain consistency on agreed SLA & KPI. To participate during emergency evacuation procedure and manage all health & safety issues. 1Prepare and collate data related to vendor performance and escalate as required. Ensure proper usage & functioning of e-fit facility tool (IMT, VMT, Sites ops modules, Site Inspection Tool) as per defined scope. Ensure all PM work orders in 360 facility tool/ Archibus are closed and escalate in case of any deviation. Track and close all builder related queries in QMS on monthly basis. Conduct M&E onboarding process, back to Basic as defined. Ensure all the mandatory trainings are conducted as per schedule and track for attendance. Coordinate for execution of works related to IC requests without escalations. Conduct interview for M&E new joiners. Ensure 100% usage of online work permit tool and upload incidents in the incident tool. Proper handing & taking over tabs which are utilized for taking equipment readings. Conduct central store audit, BMS store audit and BMS audit on monthly basis. Facility walk around and ensure Walk around map & Guide is followed and maintained. Coordinate with DM team for any issues that need help. Important and VIP client visits to be coordinated with Events team and should be managed without escalations. Ensure to close the Seibel tickets on time & weekly once do analysis for repeated complaints and highlight to CE Ensure to support for all client audits /Internal & External audits Ensure the functionality of all technology tools in the facility Records Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities. To update & maintain all records on daily basis (Log books, History Cards, Equipment details, Service Reports, Incident Reports etc.) Estate Management To ensure Daily, Weekly, Monthly, Quarterly, Half Yearly & Yearly records are prepared and sent to the chief engineer for all engineering related activities Ensure visit and inspect all the critical areas maintained by builder wherever allowed on a daily basis (Chiller, HT, DG, LT, LMR, STP and pump rooms) Ensure daily co-ordination with the builder on the diesel / water Track & ensure all the activities are performed by the builder as per the contract like FAPA test, Faade glass cleaning etc., Follow up on all the invoices submission by the builder on time Intimate on any deviation in builder operation and follow up on closure Reporting Management Daily Report DSR/walk around guide, SLA Report, Engineering report Weekly report Major highlights, zonal point, Weekly R&M tracker Monthly Report MMR, fortnightly central store SIH report, Energy Report, IIEE Report, Major works carried out report & Equipment Status Report, LCD Projector Report, Statutory Compliance Report, Monthly report Escalation to be followed during an incident as per escalation matrix.
Posted 1 week ago
1.0 - 4.0 years
1 - 6 Lacs
Mumbai
Work from Office
Position Overview As the first point of contact for visitors and callers, the Receptionist plays a pivotal role in creating a positive and professional impression of the organization. This role involves managing front-office operations, providing administrative support, and ensuring smooth communication within the office environment. Key Responsibilities Visitor Management: Greet and welcome visitors, ensuring they feel valued and directing them to the appropriate person or department. Call Handling: Answer, screen, and forward incoming phone calls promptly and professionally. Scheduling & Coordination: Manage calendars, schedule appointments, and coordinate meetings for staff members. Mail & Deliveries: Receive, sort, and distribute incoming mail and packages; prepare outgoing mail as needed. Administrative Support: Assist with clerical duties such as filing, photocopying, data entry, and document preparation. Office Supplies Management: Monitor and maintain inventory of office supplies; reorder as necessary. Security & Safety: Ensure the reception area is secure by following safety procedures and controlling access via the reception desk. Record Keeping: Maintain accurate records of visitors, deliveries, and other relevant logs. Support to HR & Operations: Assist with onboarding new employees and coordinating internal events or meetings. Required Skills & Qualifications Educational Background: High school diploma or equivalent; additional certification in Office Management is a plus. Experience: Proven work experience as a Receptionist, Front Office Representative, or similar role. Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, Outlook); familiarity with office equipment such as fax machines and printers. Communication Skills: Excellent verbal and written communication skills; ability to interact professionally with diverse individuals. Organizational Abilities: Strong organizational skills with the ability to multitask and prioritize effectively. Customer Service Orientation: Demonstrated customer service skills with a friendly and approachable demeanor. Professional Appearance: Consistent, professional dress and manner. Desirable Attributes Adaptability to changing office environments and tasks. Ability to handle confidential information with discretion. Proactive approach to problem-solving and task management
Posted 1 week ago
1.0 - 3.0 years
1 - 5 Lacs
Mumbai
Work from Office
Role Description: The Amenities Workplace Enabler is responsible for creating a delightful, customer-centric experience for the employees of a large upscale premises. This role emphasizes the importance of Food & Beverage (F&B) services as a key component of the overall workplace experience. The enabler ensures outstanding service by managing cafeteria operations, engaging with employees, and acting as the single point of contact for daily needs. Working across rotational shifts, the enabler maintains visibility and ensures seamless operations, contributing to a vibrant and engaging environment. Key Responsibilities: Manage cafeteria floors during peak times, such as evening rush and dinner hours, to ensure efficient service and smooth operations. Conduct regular rounds to monitor food and beverage offerings, ensuring machines, cleanliness, and mart essentials are maintained. Promote awareness of new food programs, offers, and specialties to employees. Address and escalate customer complaints promptly to guarantee swift resolution. Gather daily customer feedback to uphold a high POY score and report concerns or patterns to the Assistant Manager. Uphold grooming standards set by the organization and ensure compliance with hygiene and safety regulations. Build direct relationships with employees and act as the single point of contact. Respond to and resolve all feedback within defined Service Level Agreements (SLAs). Share observations regarding any misalignment with defined guidelines of the allocated area. Execute employee engagement events and participate in promotional activities that align with client expectations. Foster an environment that supports teamwork, cooperation, performance excellence, and personal success. Support client-specific initiatives such as technology roll-outs, benchmarking, and best practices. Conduct periodic connects with points of contact from different businesses to understand their service perspective. Ideal Experience: Bachelor's degree or Degree in Hotel Management, or a related field. 1-3 years of experience in Food and Beverage service within the hospitality industry. Ability to adapt in a fast-paced working environment and versatility in meeting changing client needs and requirements. Proficiency in MS Office suite. Excellent verbal and written communication skills. Personal Characteristics: Natural communicator who enjoys engaging at all levels. Creative mindset. Self-motivated and confident. Exhibits honesty and trustworthiness. Open to new ideas and willing to challenge the status quo. Works well with diverse teams from various countries and cultures
Posted 1 week ago
2.0 - 4.0 years
4 - 6 Lacs
Gurugram
Work from Office
Senior Finance Analyst - General Accounting What this job involves: Responsible for the preparation of financial statements for a portfolio of properties, including General Ledger month-end close, actual to budget variance review, cash management, audits, bank reconciliations, spreadsheet preparation, and acquiring a working knowledge of real estate accounting software. Prepare timely and accurate monthly property financial statements for a 4 to 5 property portfolio by deadlines established within Client Accounting Services and by external Client. Prepare additional schedules, which are required to support account balances or are specifically required by owners. Submit financial statements and work papers in reviewable form (including documentation) and within the proper time frame for review. Responsible for cash management of assigned properties. Insure that all bank statements are reconciled on a timely basis and follow-up on all outstanding checks and reconciling items monthly. Assume responsibility for the coordination and organization of year-end audit work and preparation of supporting schedules. Maintain a working knowledge of mortgage agreements and management agreements for assigned properties. Sounds like you To apply, you need to have: Employee Specifications Strong Finance background, Commerce graduate or Post Graduate/CA Inter is preferred. Minimum 3-5 years of Operational/General ledger accounting and Finance experience including Profit & loss analysis, Balance sheet overview, experience in real estate accounting is a plus Strong analytical skills with an attention to detail logical thinking and carry a positive attitude to develop solutions quickly Impactful communication (written and verbal) to interact with clients and strong interpersonal skills Demonstrated consistency in values, principles and work ethics Working knowledge of MS office (MS word, excel, PowerPoint, outlook) required Performance Objectives Works within established procedures with a moderate degree of supervision Identifies the problem and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
Posted 1 week ago
8.0 - 13.0 years
8 - 18 Lacs
Thane, Maharashtra, India
On-site
Accountable for managing, directing, mentoring, and motivating the operational team. Authorized to identify cost and service impacts and make recommendations to support business initiatives. Authorized to lead and assist in all types of projects, including start-ups, transfers, and improvements. Member of management review meetings. Responsible for aligning priorities and objectives with those of the business partners. Responsible for business development in the region. Responsible for identifying risks involved in operations. Responsible for maintaining a safe and healthy work environment in warehouses within the region. Responsible for reporting product-related complaints to PISPL-QA and Principal Company-QA. Responsible to conduct operational audits and present findings/recommendations as required. Responsible to direct and manage 3PL distribution centre product and inventory movement. Responsible to manage, coordinate, and implement cost-effective operational solutions. Responsible to maximize productivity, quality, and service throughout operations by utilizing best practices. Responsible to mentor, manage, and support warehouse and operations management teams. Responsible to orchestrate information flow and execution of processes and procedures. Responsible to provide senior management with information and recommendations for effective decision-making. Review current material handling methods and support operational reviews for enhancements.
Posted 1 week ago
7.0 - 10.0 years
7 - 10 Lacs
Bengaluru
Work from Office
Role & responsibilities Looking into aspects of Man management, including analyzing staff mix and deploying staff, ensuring competency of staff through development and regular evaluation. Ensuring customer satisfaction by analyzing customer complaints, concerns and suggestions and providing appropriate follow-through. Planning and organizing staff and facilities to meet customer needs. Ensuring routine maintenance is performed, problems corrected and systems in place to ensure a safe, comfortable environment for patient care/service delivery. Assist Marketing & Business Development team to conduct activities from Operations Perspective by providing necessary resources. Developing and implementing hospital-specific policies and procedures. Statutory Legal Compliances NABH & Other Accreditations Empanelment of New Doctors- Process of Credentialing. Ensure that the departmental safety standards/ protocols are strictly adhered to in areas under direct responsibility, viz., lab, pharmacy, physiotherapy, radiology and customer care. Assist any other work delegated by the Centre head, Medical Services Department. Preferred candidate profile Preferably Male candidate Developing and implementing suitable strategic and innovative action plans.
Posted 1 week ago
5.0 - 7.0 years
7 - 9 Lacs
Gurgaon, Haryana, India
On-site
Role & responsibilities: Overseeing business operations. Liaising with clients and partners to ensure all needs are met on time. Creating and updating documentation of all department processes and policies. Participating in meetings on behalf of or alongside the Operations Manager. Monitoring the performance of the staff and addressing areas for improvement. Responsible for overseeing the management of data. Ensuring the accuracy and timeliness of reports. Preferred candidate profile: Should have good experience in preparing operations report and having good MS-excel skills. Perks and benefits: Working timing from 09:00 am to 05:30 pm.
Posted 1 week ago
5.0 - 7.0 years
7 - 9 Lacs
Pune
Work from Office
Workspace Delivery Manager Work Dynamics (Integrated Facilities Management) ROLE AND RESPONSIBILITIES OVERALL ROLE This position is in its nature proactive and focused on the detail, to ensure Workspace services are delivered to an agreed consistent standard to enable Occupant and Guest Experience based on requirements works every time, while maintaining safe working practices throughout all we do. The role oversees the day to day service delivery by the Workspace team and vendor partners, ensuring compliance to SOPs and SLAs. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment. A key aspect of this role is leading the team to deliver expected standards, maintain clean & hygienic workspaces, seamless GRE services, engagement with other service partners such as Security and Dining Services, with Landlords as relevant, to deliver on consistency of service to Occupants and Guests. MAJOR RESPONSIBILITIES Transforming to the Workspace Team of the future Participate in ad-hoc projects when required Commitment to deliver the best level of service every time through obsessive level of attention detail Ensures resets back to agreed format, including owning Clear Deck policy / and associated reporting to Workspace Experience team to allow for onward sharing with LOBs Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean Workspace Ensure there is a highly proactive, responsive, dynamic and agile team Planned, predictive and corrective works of building systems Power down planning, execution Quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard Review the maintenance/service practices of M&E contractors to deliver quality work practices in line with the manufacturer recommendations, established processes, tools and documentation. Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks Incident management support including 24/7 on call for incident management in corporate real estate buildings Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance Governance of as built drawings and OEM information Production and management of MOPS/SOPS/EOPS Management of lifecycle asset management and UPS component replacement Support for engineering standardization tasks across Asia Pacific Lead in-city technical training delivery Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team. Identify energy saving initiatives and work through to implementation and validation. Review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned Client/Stakeholder Management (in support of the Workspace Lead) Pro-actively develop and manage Client relationships ensuring that expected service levels are achieved Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators Deliver an exceptional quality of service to the Client, as reflected by Client feedback Actively recover feedback from the end user Leadership / Staff Management Actively encourage an environment that supports teamwork, co-operation, performance excellence and personal success Proactively manage the team to deliver Delight Develop the team through performance assessments and training, managing staff workload through correct resourcing and developing a succession plan for key team members and on-site Vendors Operations Management Functional operational control to deliver excellence every time Implement service tasks, procedures and policies and measure performance Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered Understand the operational & technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services Provide comprehensive Workspace management for the office premises Implement and manage the change control process Resolve user's complaints and concerns with solutions and follow up Be able to resolve problems or improve operations Implementation of service task, procedures and policies Prepare risk assessments for self-delivery Assist with critical out-of-hours issues & participate as a key team member in responses to emergency situations Report building incident following with set escalation channels with measures and solutions Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management Coordinate, manage and oversee vendors to perform a wide range of Workspace-related services Ensure service deliverables meet SLAs and KPIs Work with all related parties on timely delivery of all services Ensuring up to date information on Clients Property Services SharePoint When necessary raise risks to Workspace Experience Site Lead for further investigation Continuous Improvement implementation Cost saving mind-set that drives value for service at every level Managing budgets and ensuring cost-effectiveness Collect, analyse, and report statistical data as may be required to provide accurate and current assessment of management objectives CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA Ideal Experience Experience of 8 + years in hospitality/facility management An added benefit would be a bachelors degree in mechanical, Electrical, facilities management/Hotel Management/Hospitality Management, Excellent verbal and written communication skills as well as presentation skills Strong analytical, organization and administration skills Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements. Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Ability to effectively communicate and interact with all levels of people Holder of Higher Cert/Higher Diploma/Degree or above in Building, Mechanical, Electrical or Facilities Management with minimum 8 to 10 years experience in related discipline Holder of REW A0 is preferable, but not a must; Knowledge of HVAC, Fire Protection System, Electrical system and BMS system Has experience in CRAC, UPS, Chiller plant or Data Centre operations is required Knowledge of Occupational Safety requirements Strong PC literacy and able to manage daily activities using various systems, such as BMS, and other computerized control/monitoring system Diploma in an Engineering discipline Minimum of 5 years of relevant engineering management experience Thorough understanding of building services design and engineering management Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions High energy, flourishes in fast pace, dynamic environments Customer centricity Comfortable working in a challenging environment as part of a team and is comfortable managing incidents and service failures Critical Competencies for Success (with corresponding I am JLL behaviours) Client Focus & Relationship Management I Value my Customers Demonstrates proactive & professional approach to customer service and stakeholder engagement Has a natural hospitality-orientated communications acumen Ability to interact with a wide range of client staff, including senior levels Ability to manage conflict and balance between client and firm requirements Has a customer service oriented attitude People Management and Team Leadership I am a Team Player Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels Program Management & Organizational Skills I am Proactive Excellent planning & organizational skills to prioritize work and meet tight deadlines Proven ability to manage multiple and complex operational matters on a daily basis Problem Solving & Strategic Thinking I am Innovative Capacity to deal with ambiguity and solve complex problems effectively Analytical, proven ability to solve problems using a quantitative approach Proven ability to employ holistic approaches and looks at long term solutions Other Personal Characteristics Detail focussed and proactive in nature Self-motivated Exhibits honesty & trustworthiness Open to new ideas & willing to challenge status quo Works well with diverse teams from various countries/cultures KEY STAKEHOLDERS Management Staff Client Representatives Client Occupants / End-users Vendor Staff On-site Pune, MH
Posted 1 week ago
3.0 - 7.0 years
2 - 4 Lacs
Chengalpattu, Chennai
Work from Office
Oversee day-to-day operations, assign weekly performance goals and ensure their completion, and accomplish your own goals Required Candidate profile Min 3yrs to max 7yrs exp
Posted 1 week ago
7.0 - 10.0 years
7 - 11 Lacs
Raipur
Work from Office
Oversee the daily operations ensuring efficient patient flow and high-quality care delivery. Develop policies and procedures to comply with NABH Standards Manage the financial operations, including budgeting, billing, and procurement of supplies etc
Posted 1 week ago
5.0 - 6.0 years
8 - 9 Lacs
kerala
Work from Office
* Client Management. * Operations and Coordination. * Team Management. * Compliance and Documentation. * Logistics and Scheduling. * Reporting and Analysis.
Posted 1 week ago
4.0 - 6.0 years
9 - 11 Lacs
Bengaluru
Work from Office
Job Summary: We are looking for a dynamic and experienced Cluster Manager to oversee fleet and transport operations across multiple client sites in Bangalore. The ideal candidate will ensure seamless coordination between Site Managers, clients, and internal teams to enhance customer satisfaction, operational efficiency, and cost optimization. This role involves strategic oversight, stakeholder management, and a strong focus on people development and process adherence. Key Responsibilities - Collaborate with clients to establish and monitor an effective review mechanism for operations. - Ensure accurate and timely uploading of client roster details into the Lithium system for daily allocations. - Act as the 2nd level escalation point for clients and internal stakeholders. - Manage and approve leave planning of Site Managers, ensuring adequate backup support. - Drive initiatives to enhance customer satisfaction within agreed timeframes. - Execute driver engagement programs in coordination with the Engagement Team. - Foster a positive work environment for Site Managers, Supervisors, and Drivers. - Define and implement career progression plans for drivers, Supervisors, and Site Managers. - Monitor competition activities and strategize to increase Lithiums share in client transport allocation. - Coordinate fleet maintenance schedules with zero or minimal disruption to operations. - Prepare and present daily/weekly MIS reports to clients; attend and contribute to periodic client reviews. - Proactively manage vehicle breakdowns by arranging alternative transport options. - Liaise with Lithiums Accident Liaison Officer for prompt vehicle release post-accidents. - Continuously optimize operational costs and drive efficiency in all clusters. Skills & Competencies: - Strong people management skills to work with diverse stakeholders including drivers, clients, and internal teams. - Managerial and business acumen to balance client needs with organizational interests. - Professional demeanor and confidence to represent Lithium during client interactions and review meetings. - Ability to identify and promote Lithiums services during client events and initiatives. - Planning and organizing capabilities to collaborate with HR, Maintenance, and other central teams for smooth initiative rollouts. - Clear understanding of revenue and cost implications of operational decisions. - Tech-savvy with the ability to learn and adopt new technologies quickly. - Ensure team compliance with Lithiums policies, standards, and procedures always. Ideal Candidate: - Experience managing operations in transport, logistics, fleet management, or facility management environments. - Proven track record in handling multi-site operations and large teams. - Capable of thriving in a fast-paced, client-facing environment with a solutions-oriented mindset.
Posted 1 week ago
2.0 - 7.0 years
25 - 30 Lacs
Mumbai
Work from Office
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Events is responsible to ensure the smooth and efficient of the Events department, covering both the catering sales as well as convention services functions of the hotel. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management Minimum 2 years work experience as Director of Catering, Catering Manager or Convention Services Manager Good operational, administrative and interpersonal skills are a must
Posted 1 week ago
2.0 - 7.0 years
20 - 25 Lacs
Mumbai
Work from Office
You will be responsible for the efficient running of the division in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Director of Rooms is responsible to ensure the smooth and efficient running of all operational aspects of the Rooms Division and to ensure that the various departments are run according to the standards set for the brand in general and the hotel specifically. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 1 year work experience as Assistant Director of Rooms or 2 Years of experience as Front Office Manager in larger operations. Good problem solving, administrative and interpersonal skills are a must. Indian Nationals only will be eligible to apply for the position.
Posted 1 week ago
2.0 - 7.0 years
20 - 25 Lacs
Gurugram
Work from Office
You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Catering, Catering Manager or Convention Services Manager. Good operational, administrative and interpersonal skills are a must.
Posted 1 week ago
2.0 - 7.0 years
25 - 30 Lacs
Gurugram
Work from Office
The position will be responsible for the efficient running of hotel operational divisions in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Director of Operations is responsible to function as the Business Manager to ensure that all the operational departments operate successfully, in accordance with the standard of the hotel and are individually profitable. Qualifications Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Director of Food and Beverage. Good problem solving, administrative and interpersonal skills are a must.
Posted 1 week ago
10.0 - 15.0 years
15 - 20 Lacs
Hyderabad
Work from Office
Position Overview: The Chief Operating Officer (COO) is a senior executive responsible for overseeing the daily operations, ensuring the efficient delivery of dental services, and aligning operational strategies with the organization's mission and goals. The COO ensures high-quality patient care, regulatory compliance, and operational excellence across all dental facilities. Key Responsibilities: 1. Operational Leadership: Oversee daily operations of dental clinics and facilities. Implement operational strategies to improve efficiency, patient care, and profitability. Ensure compliance with healthcare regulations, dental standards, and organizational policies. 2. Strategic Planning: Collaborate with the CEO and executive team to develop long-term strategic plans. Identify growth opportunities and develop initiatives to expand services and market reach. Monitor industry trends and adapt strategies to maintain competitive advantage. 3. Quality and Patient Care: Ensure high standards of patient care and service delivery. Implement and monitor quality improvement programs. Address patient complaints and feedback to enhance patient satisfaction. 4. Financial Management: Develop and manage the operational budget. Monitor financial performance and implement cost control measures. Oversee revenue cycle management and optimize billing processes. 5. Staff Management and Development: Lead, mentor, and develop a high-performing team of dental professionals and administrative staff. Oversee recruitment, training, and performance management. Foster a collaborative and supportive work environment. 6. Facility Management: Ensure dental clinics and facilities are well-maintained and equipped with the necessary tools and technologies. Oversee procurement of dental supplies and equipment. Ensure compliance with health and safety regulations. 7. Process Improvement: Implement process improvement initiatives to enhance operational efficiency. Utilize data and analytics to monitor performance and identify areas for improvement. Streamline workflows and implement best practices. 8. Regulatory Compliance: Ensure compliance with federal, state, and local regulations. Stay updated on changes in dental laws and regulations. Implement policies and procedures to ensure regulatory compliance. 9. Stakeholder Collaboration: Collaborate with clinical and administrative teams to align operational strategies with clinical goals. Work with external partners, vendors, and regulatory bodies. Represent the organization in professional associations and community events. Qualifications: Education: Bachelors degree in Business Administration, Healthcare Management, or a related field; MBA or advanced degree preferred. Experience: Minimum of 10 years of experience in healthcare operations with at least 5 years in a senior leadership role, preferably in the dental industry. Skills: Strong leadership and management skills. Excellent strategic planning and problem-solving abilities. In-depth knowledge of dental industry regulations and best practices. Financial acumen and budget management experience. Strong communication and interpersonal skills. Work Environment: Primarily office-based with regular visits to dental clinics and facilities. Requires participation in executive meetings and collaboration with cross-functional teams. May involve occasional travel for conferences, meetings, and site visits. Reporting: Reports to the Chief Executive Officer (CEO) or equivalent top executive. Supervises clinic managers, dental professionals, and administrative staff.
Posted 1 week ago
4.0 - 6.0 years
4 - 6 Lacs
Faridabad
Work from Office
Job Detail- We are looking for a seasoned and detail-oriented Documentation & Coordination Advanced Excel (VLOOKUP, Pivot Tables, Charts, Data Validation, etc. Support the Managing Director in administrative tasks, internal communication, and report Annual bonus
Posted 1 week ago
3.0 - 7.0 years
3 - 6 Lacs
Bengaluru, Vellore
Hybrid
Designation - Senior Procurement Executive Job Summary: The Field Procurement Executive for South Operations will be a critical member of our procurement team, responsible for end-to-end field-level procurement activities across multiple commodity categories within the Southern states of India. This role requires a highly proactive and results-oriented individual with a strong understanding of local markets, vendor management, and a proven ability to drive cost-effective and timely procurement for various operational needs. Key Responsibilities: Identify, evaluate, and onboard new vendors across various commodity categories. Develop and maintain a robust vendor network, ensuring a diversified and reliable supply base. Conduct market research and competitive analysis to identify new sourcing opportunities and best practices. Lead negotiations with vendors to secure the most favorable terms & pricing Execute procurement orders for various commodities based on operational requirements and project timelines. Manage the end-to-end procurement cycle, from requisition to delivery and payment processing. Ensure adherence to procurement policies, procedures, and ethical standards. Build and maintain strong, long-term relationships with key vendors. Act as the primary point of contact for vendor queries, issues, and performance reviews. Foster collaborative relationships with internal teams to understand their evolving needs and provide effective procurement solutions. Initiating and closing certain bulk sales to contribute to the top line. Qualifications: Bachelor degree in any field. 3 to 4 years of experience in field procurement, sourcing, or supply chain management, with a strong focus on multi-commodity procurement. Demonstrated experience in negotiating and managing vendor relationships effectively. Good Communication, interpersonal, and negotiation skills. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment. Willingness to travel extensively within South India as required.
Posted 1 week ago
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