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3.0 - 7.0 years

12 - 16 Lacs

Bengaluru

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As an Data Engineer at IBM you wi harness the power of data to unvei captivating stories and intricate patterns. You' contribute to data gathering, storage, and both batch and rea-time processing. Coaborating cosey with diverse teams, you' pay an important roe in deciding the most suitabe data management systems and identifying the crucia data required for insightfu anaysis. As a Data Engineer, you' tacke obstaces reated to database integration and untange compex, unstructured data sets. In this roe, your responsibiities may incude: Impementing and vaidating predictive modes as we as creating and maintain statistica modes with a focus on big data, incorporating a variety of statistica and machine earning techniques Designing and impementing various enterprise search appications such as Easticsearch and Spunk for cient requirements Work in an Agie, coaborative environment, partnering with other scientists, engineers, consutants and database administrators of a backgrounds and discipines to bring anaytica rigor and statistica methods to the chaenges of predicting behaviour’s. Buid teams or writing programs to ceanse and integrate data in an efficient and reusabe manner, deveoping predictive or prescriptive modes, and evauating modeing resuts Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Proof of Concept (POC) DeveopmentDeveop POCs to vaidate and showcase the feasibiity and effectiveness of the proposed AI soutions. Hep in showcasing the abiity of Gen AI code assistant to refactor/rewrite and document code from one anguage to another Document soution architectures, design decisions, impementation detais, and essons earned. Stay up to date with the atest trends and advancements in AI, foundation modes, and arge anguage modes. Evauate emerging technoogies, toos, and frameworks to assess their potentia impact on soution design and impementation Preferred technica and professiona experience Experience and working knowedge in COBOL & JAVA woud be preferred Having experience in Code generation, code matching & code transation everaging LLM capabiities woud be a Big pus Demonstrate a growth mindset to understand cients' business processes and chaenges

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3.0 - 7.0 years

12 - 16 Lacs

Bengaluru

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As an Data Engineer at IBM you wi harness the power of data to unvei captivating stories and intricate patterns. You' contribute to data gathering, storage, and both batch and rea-time processing. Coaborating cosey with diverse teams, you' pay an important roe in deciding the most suitabe data management systems and identifying the crucia data required for insightfu anaysis. As a Data Engineer, you' tacke obstaces reated to database integration and untange compex, unstructured data sets. In this roe, your responsibiities may incude Impementing and vaidating predictive modes as we as creating and maintain statistica modes with a focus on big data, incorporating a variety of statistica and machine earning techniques Designing and impementing various enterprise search appications such as Easticsearch and Spunk for cient requirements Work in an Agie, coaborative environment, partnering with other scientists, engineers, consutants and database administrators of a backgrounds and discipines to bring anaytica rigor and statistica methods to the chaenges of predicting behaviours. Buid teams or writing programs to ceanse and integrate data in an efficient and reusabe manner, deveoping predictive or prescriptive modes, and evauating modeing resuts Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Proof of Concept (POC) DeveopmentDeveop POCs to vaidate and showcase the feasibiity and effectiveness of the proposed AI soutions. Hep in showcasing the abiity of Gen AI code assistant to refactor/rewrite and document code from one anguage to another Document soution architectures, design decisions, impementation detais, and essons earned. Stay up to date with the atest trends and advancements in AI, foundation modes, and arge anguage modes. Evauate emerging technoogies, toos, and frameworks to assess their potentia impact on soution design and impementation Preferred technica and professiona experience Experience and working knowedge in COBOL & JAVA woud be preferred Having experience in Code generation, code matching & code transation everaging LLM capabiities woud be a Big pus Demonstrate a growth mindset to understand cients' business processes and chaenges

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8.0 - 13.0 years

12 - 16 Lacs

Chennai

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As a Deputy Manager – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, direct Debit run, rejection of Direct Debit and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Ensure that cient Service Leve Agreements (SLA) and timeines are met. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowedge and understanding of various accounting principes. Experience in participating and coaborating in team meetings to gather/share information. Abiity to achieve individua and Business metrics. Demonstrated experience in meeting a baseine and project goas for accuracy and timeiness. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas and objectives. Proven experience to buid and utiize reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Proven experience to buid and utiize reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas.

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3.0 - 6.0 years

7 - 12 Lacs

Chennai

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As Senior Process Anayst – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient SLA's (Service Leve Agreements) and timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives. Proven experience in buiding and utiizing reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas. Abiity to work under tight timeines and have been part of change management initiatives. Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics. Enhance technica skis by attending educationa workshops, reviewing pubications etc.

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2.0 - 6.0 years

8 - 12 Lacs

Hyderabad

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Challenging. Meaningful. Life-changing. Those aren t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers. bms. com/working-with-us . Roles & Responsibilities Functional and Technical Execution and monitoring of data privacy office key activties. Assist in the development and implementation of data privacy policies and procedures to ensure compliance with international, federal, and state regulations, including GDPR, CCPA, and HIPAA. Work closely with legal, IT, HR, and other departments to address data privacy concerns and implement best practices. Assist in the development and delivery of data privacy training and awareness programs across the organization. Keeps up to date with evolution of regulations impacting privacy, ethics, and data. Experienced in configuring and working with various industry leading data risk and privacy tools like OneTrust, TrustArc, Microsoft Purview etc. Demonstrate critical thinking around interpreting business and industry challenges and recommending best practices-based solutions to improve products, processes, systems and reduce risk. Implement organizational IT controls in accordance with applicable regulations and the ability to evaluate and understand the impact of new regulations and requirements. People Management: Responsible for training and mentoring junior staff to meet BMS standards. Preferred experience with working in a multi-cultural, multi-location and diverse environments. Qualifications & Experience B. E. /B. Tech. or equivalent in computer science, engineering, life science field Recognized privacy/DLP certifications and experience preferred. At least years of privacy program management, compliance, or strong operations management experience (regulated or healthcare or tech preferred). Knowledge of HIPAA, GDPR, CPRA, PIPL etc. , and other privacy regulations is a must. Ability to make decisions that impact own work and other groups/teams and works under minimal supervision. Demonstrates openness to learning and developing. Takes a responsibility for their own and team s development and growth. Demonstrates an understanding of factors driving team performance and how they contribute to the teams overall success. Excellent English Oral and written communication skills including the ability to deliver clear and articulate presentations. Ability to use PowerPoint, Excel, Word, or other technologies to communicate complex topics to stakeholders, manage personal workload, and track projects and issues. If you come across a role that intrigues you but doesn t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. With a single vision as inspiring as Transforming patients lives through science , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms. com . Visit careers. bms. com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers. bms. com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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8.0 - 13.0 years

12 - 16 Lacs

Bengaluru

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As a Deputy Manager – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, direct Debit run, rejection of Direct Debit and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Ensure that cient Service Leve Agreements (SLA) and timeines are met. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce Graduate with a minimum of 8+ years of Experience in Order to Cash (O2C), basic accounting knowedge and understanding of various accounting principes. Experience in participating and coaborating in team meetings to gather/share information. Abiity to achieve individua and Business metrics. Demonstrated experience in meeting a baseine and project goas for accuracy and timeiness. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas and objectives. Proven experience to buid and utiize reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Proven experience to buid and utiize reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user.

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3.0 - 6.0 years

7 - 12 Lacs

Bengaluru

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As Senior Process Anayst – Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient SLA's (Service Leve Agreements) and timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives. Proven experience in buiding and utiizing reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas. Abiity to work under tight timeines and have been part of change management initiatives. Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics. Enhance technica skis by attending educationa workshops, reviewing pubications, etc.

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2.0 - 4.0 years

7 - 12 Lacs

Bengaluru

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As Process Anayst– Order to Cash (O2C), you are responsibe for processing Accounts receivabe, posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, Direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient Service Leve Agreements (SLAs) and meet the specified timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash appication automation, increasing touchess cash settement, and reducing compexity and instabiity in assigned accounts. Proven track record in meeting accuracy and timeiness goas, achieving individua and business metrics and coaborating with customers, saes, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash appication automation, maximizing touchess cash settement, and minimizing compexity and instabiity in assigned accounts. Preferred technica and professiona experience Proficient in MS Office appicationsand any ERP software as an end-user. Sef-directed and ambitious achiever. Meeting targets effectivey. Skied in thriving under deadines and contributing to change management, showcasing strong interpersona teamwork.

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2.0 - 4.0 years

3 - 7 Lacs

Chennai

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As Process Anayst– Record to Report (R2R), you are responsibe for genera accounting which incudes reconciiation, preparation of baance sheet and profit and oss account, fixed assets accounting, inter-company accounting, cash & bank accounting, financia anaysis, and reporting. Your primary responsibiities incude: Coordinate a accounting activities associated with Genera Ledger, particuary fixed assets, inter-company, inventory, cash & bank, indirect tax, and accruas. Identify risks or opportunities to revenues, cost, and profitabiity and propose appropriate actions. Adhere to cient Service Leve Agreements (SLAs) and meet the specified timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 2-4 years of experience in the Record to Report domain. Experience in preparing Baance sheets, handing Month-End Cosure, Fixed Assets, Inter-Company, and Cash reconciiations. Posting Journa entries and recording the transactions in the ERP. Demonstrated proficiency in coordinating audits, meeting customer expectations, and managing updates for management reviews in report management. Preferred technica and professiona experience Proficient in MS Office appicationsand any ERP software as an end-user. Sef-directed and ambitious achiever. Meeting targets effectivey. Skied in thriving under deadines and contributing to change management, showcasing strong interpersona teamwork.

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3.0 - 7.0 years

12 - 16 Lacs

Pune

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As an Data Engineer at IBM you wi harness the power of data to unvei captivating stories and intricate patterns. You' contribute to data gathering, storage, and both batch and rea-time processing. Coaborating cosey with diverse teams, you' pay an important roe in deciding the most suitabe data management systems and identifying the crucia data required for insightfu anaysis. As a Data Engineer, you' tacke obstaces reated to database integration and untange compex, unstructured data sets. In this roe, your responsibiities may incude: Impementing and vaidating predictive modes as we as creating and maintain statistica modes with a focus on big data, incorporating a variety of statistica and machine earning techniques Designing and impementing various enterprise search appications such as Easticsearch and Spunk for cient requirements Work in an Agie, coaborative environment, partnering with other scientists, engineers, consutants and database administrators of a backgrounds and discipines to bring anaytica rigor and statistica methods to the chaenges of predicting behaviour’s. Buid teams or writing programs to ceanse and integrate data in an efficient and reusabe manner, deveoping predictive or prescriptive modes, and evauating modeing resuts Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Proof of Concept (POC) DeveopmentDeveop POCs to vaidate and showcase the feasibiity and effectiveness of the proposed AI soutions. Hep in showcasing the abiity of Gen AI code assistant to refactor/rewrite and document code from one anguage to another Document soution architectures, design decisions, impementation detais, and essons earned. Stay up to date with the atest trends and advancements in AI, foundation modes, and arge anguage modes. Evauate emerging technoogies, toos, and frameworks to assess their potentia impact on soution design and impementation Preferred technica and professiona experience Experience and working knowedge in COBOL & JAVA woud be preferred Having experience in Code generation, code matching & code transation everaging LLM capabiities woud be a Big pus Demonstrate a growth mindset to understand cients' business processes and chaenges

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2.0 - 4.0 years

12 - 16 Lacs

Bengaluru

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As Process Anayst– Order to Cash (O2C), you are responsibe for processing Accounts receivabe, posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in netting instructions, Direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient Service Leve Agreements (SLAs) and meet the specified timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 2-4 years of experience in Order to Cash. Expertise in enhancing cash appication automation, increasing touchess cash settement, and reducing compexity and instabiity in assigned accounts. Proven track record in meeting accuracy and timeiness goas, achieving individua and business metrics and coaborating with customers, saes, and finance for improvements. Demonstrated hands-on proficiency in enhancing cash appication automation, maximizing touchess cash settement, and minimizing compexity and instabiity in assigned accounts. Preferred technica and professiona experience Proficient in MS Office appicationsand any ERP software as an end-user. Sef-directed and ambitious achiever. Meeting targets effectivey. Skied in thriving under deadines and contributing to change management, showcasing strong interpersona teamwork.

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3.0 - 6.0 years

7 - 12 Lacs

Chennai

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As Senior Process Anayst – Finance and Administration Deivery Order to Cash (O2C), you are responsibe for processing Accounts Receivabe - posting and baancing daiy cash appications, preparing journa entries, fiing records, and genera account reconciiations. You shoud be fexibe to work in shifts. Your primary responsibiities incude: Anaysis of receivabe accounts, investigation of entries, and puing audit prep work. Invove in getting instructions, direct Debit run, rejection of Direct Debit, and Orace updating. Investigate unappied payments, rectify them, and ensure proper aocation. Provide information reating to customer payments, refunds, and other misceaneous accounts receivabes questions. Adhere to cient SLA's (Service Leve Agreements) and timeines. Required education Bacheor's Degree Preferred education Master's Degree Required technica and professiona expertise Commerce graduate with a minimum of 3-6 years of experience in Order to Cash (O2C), basic accounting knowedge, and understanding of various accounting principes. Hands-on expertise to increase cash appication automation, increase touchess cash settement, and reduce cash appication compexity and instabiity across accounts assigned. Prior experience in monitoring customer account statuses and resuts regarding cash appication against defined critica metrics, goas, and objectives. Proven experience in buiding and utiizing reports to anayze pertinent account information. Experience in coaboration and negotiation with customers, saes fied, and finance functions to achieve improvements. Working knowedge to identify and impement action pans and process improvements with mentorship. Preferred technica and professiona experience Proficient in MS Office appications and any ERP software as an end-user. Ambitious individua who can work under their direction towards agreed targets/goas. Abiity to work under tight timeines and have been part of change management initiatives. Activey engaging in team meetings to exchange information, with a proven abiity to meet both individua and business metrics. Enhance technica skis by attending educationa workshops, reviewing pubications, etc.

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0.0 - 1.0 years

2 - 3 Lacs

Hyderabad

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In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: BCOM/MBA Full time Graduates

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3.0 - 10.0 years

17 - 19 Lacs

Pune

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Job Title Operations Analyst Location Pune Experience 3+ Years We are seeking a skilled Operations Analyst with over 3 years of experience in operations analysis to join our dynamic team in Pune. The ideal candidate will have a strong understanding of operational efficiency metrics and will be able to leverage their expertise to enhance our service delivery. Key Responsibilities Analyze operational processes and identify areas for improvement to optimize efficiency. Provide data-driven insights and recommendations to senior management. Collaborate with cross-functional teams to implement operational enhancements and upgrades. Conduct regular performance metrics analysis and prepare detailed reports. Support project planning and execution for operational initiatives. Stay updated on industry trends and best practices related to operations management. Qualifications Bachelor s degree in Business Administration, Operations Management, or related field. 3+ years of experience in operations analysis or a similar role. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Proficiency in data analysis tools such as SQL or Excel. What We Offer We provide a competitive salary and benefits package along with opportunities for professional growth and development. Join our team and contribute to the success of our operations!

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1.0 - 6.0 years

6 - 10 Lacs

Mumbai

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Sales Execution Conduct trainings for all Dealer partners about regulatory guidelines and products. Able to activate the dealers through R&R activities to increase the penetration. Goal achievement & Campaigning Focus on movement of existing dealers within bands to ensure profitability. Cascading the channels strategy and key focus areas for the achievement of set goals Operations management Put in place real time MIS & reports to ensure information available at all times on all performance or productivity parameters. Organize structured periodic meeting to resolve service related issues and escalations Relationship Management Assist the Dealers in pitching product to crucial customers & driving sales closure for the same. Support existing Dealers by recommending focus areas to maximize revenue generated for BAGIC Liaise with finance team in ensuring that campaign budgets are approved and the payouts are processed timely. Service Orientation Engage with cross functional teams to ensure seamless execution of work across channels and deliver desired productivity including everyday servicing and policy issuance etc.

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8.0 - 12.0 years

15 - 18 Lacs

Navi Mumbai

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Responsible for ensuring that the business operations in their region are aligned with the overall. organizational goals and strategies. They monitor and analyse key performance indicators Required Candidate profile Overseeing daily operations, managing budgets, and setting performance objectives. Planning, evaluating, and optimizing operations. Age criteria: Not more than 45 years Gender Preference: Male

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0.0 - 1.0 years

1 - 3 Lacs

Hyderabad

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Business Operations Associate Intern About NxtWave Were on a mission to create the next million software engineers! NxtWave is one of India's fastest-growing Ed-Tech startups. NxtWave is revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their educational background with its CCBP 4.0 programs. Founded by Rahul Attuluri (Ex Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur), NxtWave raised 275 crore led by Greater Pacific Capital, a leading international private equity firm, in February 2023. The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of India’s unicorns. NxtWave is an official partner for NSDC, under the Ministry of Skill Development & Entrepreneurship, Govt. of India, and recognized by NASSCOM, Ministry of Commerce and Industry, Govt. of India, and Startup India. The startup has received accolades as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house. By offering vernacular content and interactive learning, NxtWave is breaking the entry barrier for learning tech skills. Learning in their mother tongue helps learners achieve higher comprehension, deeper attention, longer retention, and greater outcomes. NxtWave now has paid subscribers from 450+ districts across India. In just 2 years, CCBP 4.0 learners have been hired by 1500+ companies including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Scale at which we operate on the tech level (as on February 2023) 370 Cr+ learning minutes spent 69 Cr+ Code Runs 4.2 Bn+ API Requests Handled by our servers Know more about NxtWave: https://www.ccbp.in Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle Role Overview- As a Business Operations Associate Intern at NxtWave, you will play a crucial role in ensuring the seamless execution of academic and content operations. You’ll work at the intersection of teams, processes, and platforms—driving coordination, upholding content quality, and supporting timely delivery. Your ability to manage workflows, collaborate cross-functionally, and stay detail-oriented in a fast-paced environment will be essential to delivering a consistent and impactful learning experience. What You’ll Do- Support end-to-end academic and content operations with precision and consistency Drive seamless execution of daily tasks through proactive coordination and follow-ups Ensure timely and high-quality content delivery by collaborating across teams and functions Maintain structure and clarity across tools, trackers, and platforms to uphold operational excellence Identify opportunities to streamline workflows and enhance learning delivery Thrive in a dynamic, fast-paced environment with strong cross-functional engagement Deliver impact through sharp attention to detail, clear communication, and effective execution What We’re Looking For- Bachelor's degree in Commerce, Business, or any other stream Comfortable with Google Sheets / Excel – should know how to use basic formulas, filters, and formatting Can navigate and work on online tools, dashboards, and platforms with ease Clear and professional communication skills – both written and verbal Detail-oriented – able to handle reports, trackers, and time-sensitive updates accurately Self-starter – takes initiative, follows up, and gets things done without constant supervision Basic knowledge of using tools like ChatGPT to draft messages, summarize documents, or assist with tasks like writing announcements, creating checklists, or exploring new ideas Location & Work Details Working Days: Monday to Friday (5-day workweek) Duration: 3 Months + Full time Work Timings: 9:00 AM - 6:30 PM Work Location: Hyderabad

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7.0 - 11.0 years

10 - 14 Lacs

Bengaluru

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Requirements 3 to 6 years in project and operations management across cross-functional teams Strong communication and stakeholder coordination skills Detail-oriented with robust QA and data validation capabilities Analytical problem-solving and critical thinking abilities Proficiency in Excel, JIRA (JQL), Confluence, Google Workspace, Slack, and Loom Experience in defining, documenting, and scaling processes Adaptability to fast-paced, ambiguous environments Self-driven, organized, and execution-focused mindset Willingness to collaborate across time zones Preferred: Experience in construction, civil engineering, or related domains Preferred: Familiarity with data annotation vendors and QA of data pipelines Preferred: Exposure to AI ecosystems and web crawler systems Preferred: Background in early-stage product scaling Preferred: Understanding of how building products are specified in projects Responsibilities Manage and streamline cross-functional projects and operations Coordinate with stakeholders to ensure timely delivery of product milestones Implement and oversee QA processes and data validation protocols Develop and document scalable operational processes Collaborate with teams across different time zones to drive project success Leverage tools like JIRA, Confluence, and Google Workspace for project tracking and documentation Adapt to evolving project requirements in a dynamic environment Job Details Location: Bangalore, India (Hybrid) Interview Process Screening Round Hackerearth Test Technical Round 1 (60 mins) Technical Round 2 (60 mins) Day at Work (9 AM 5 PM) Founder Round

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5.0 - 9.0 years

6 - 10 Lacs

Chennai

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About Rocketlane Rocketlane is a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation, Our missionTo empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects?reducing chaos and boosting customer satisfaction across industries, Were a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use Our journey has been fueled by $45M in funding from top investors, including 8VC, Matrix Partners, and Nexus Venture Partners India, and super angels like Gokul Rajaram, Girish Mathrubootham, and Clark Valberg, etc Profile Overview Were looking for a sharp, systems-minded Marketing Ops Manager who thrives at the intersection of data, automation, tools, and GTM velocity, Youll be the ops backbone behind our demand engine, building scalable systems, connecting the dots between tools, and helping us move fast without breaking things (at least not the important ones) Youre not just someone who knows how to use HubSpot or Salesforce?youre the person who asks why, whos always testing the next tool (before it blows up on LinkedIn), and who finds elegant ways to bring structure to chaos, Youll work closely with our growth, demand-gen, and rev-ops teams to power smarter targeting, cleaner pipelines, and smoother campaigns This isnt a checkbox role We want someone who sees around corners, loves building systems that scale, and believes great ops is a growth lever?not just backend support Youll own the full lifecycle of a lead from acquisition to re-engagement and help design programs that wake up dormant leads and move them forward Youll also be responsible for implementing high-impact initiatives like database clean-up, lead scoring frameworks, and multi-touch nurture strategies Youll play a key role in our AI and automation journey bringing an AI-first mindset to the way we evaluate tools, automate campaigns, and optimize processes, What youll do Own and evolve marketing operations and lifecycle marketing to support a fast-moving demand gen and outbound motion Manage and optimize the GTM tech stack (HubSpot, Salesforce, Clay, Bluebirds, Apollo, etc ) while continuously scouting new AI powered tools to improve workflows Build and maintain lead scoring models, lifecycle stages, and multi-step nurture workflows to drive consistent funnel progression Design and execute personalized nurture programs with persona-level segmentation and high email deliverability Develop and execute re-engagement strategies for dormant or cold leads through automated sequences, AI-assisted personalization, and intelligent segmentation Collaborate with the growth team to support structured experiments and improve top-of-funnel efficiency Run funnel analyses (happy paths, drop-offs, CAC, ROI) and surface actionable insights for better campaign and conversion outcomes Partner with sales, demand gen, and RevOps to align on signals, hand-offs, and pipeline priorities Lead initiatives such as database clean-up, enrichment, segmentation, and CRM governance to improve marketing data quality Document best practices and create scalable playbooks for campaign execution and lead management What were looking for 46 years of experience in marketing operations or demand generation in B2B SaaS Hands-on with tools like HubSpot, Salesforce, Clay, Bluebirds, Apollo, and ZoomInfo, with a mindset for exploring and adopting new platforms A passion for AI and automation, with a track record (or strong interest) in using emerging tools to boost performance and reduce manual work, Proven ability to build and optimize lead scoring models, lifecycle stages, and outbound signal systems Experience with campaign automation, leveraging intent data, and measuring funnel performance Strong analytical thinking with the ability to extract insights that guide decisions and drive marketing effectiveness Process-driven, with a bias for improving efficiency, maintaining hygiene, and scaling systems Collaborative, clear communicator who works well with sales, RevOps, and marketing stakeholders Thrives in fast-moving environments that value experimentation, iteration, and continuous improvement Why join us At Rocketlane, were all about building a great product and a great place to work Heres why youll actually look forward to Mondays: Impact and ownership: You wont just be another cog in the machine; here, youre more like a turbocharged engine part Bring your ideas, make them happen, Work with the best: Were a team of passionate, quirky, and ridiculously talented people Come for the work, stay for the memes, Celebrate wins: Whether were hitting major milestones or celebrating new funding, we like to mix it up From rap videos to team outings, we believe in celebrating big, Learn and grow: Were all about learning?and were not just talking about the latest SaaS trends Youll grow your career, pick up new skills, and maybe even learn to love Excel (or at least tolerate it), Flexibility and balance: While we love collaborating in the office five days a week, we know everyone has their own rhythm Thats why we offer flexibility around hours?so you can bring your best energy, whether youre an early bird or a night owl Pajamas optional (at least outside the office),

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2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

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About Company: MyYogateacher is a fast-growing health tech startup with a mission to improve the physical and mental well-being of the entire planet We are the first online marketplace to connect qualified Fitness and Yoga coaches from India with consumers worldwide to provide personalized 1-on-1 sessions via live video conference (app, web) We started in 2019 and have been showing tremendous traction with rave customer reviews, Over 200,000 happy customers Over 230,000 5 star reviews Over 150 Highly qualified coaches on the platform 95% of sessions are being completed with 5-star rating Headquartered in California, with operations based in Bangalore, we are dedicated to providing exceptional service and promoting the benefits of yoga and fitness coaching worldwide To learn more about us, visit About Us: MyYogaTeacher About Us We put our employees' well-being at the forefront by providing competitive industry salaries and robust benefits packages Were proud to foster an inclusive workplace and make a positive impact on the community Additionally, we actively promote internal mobility and professional development at every stage of your career, Responsibilities: We are seeking a detail-oriented and proactive Onboarding Specialist to identify, screen, and coordinate demo sessions for potential yoga and fitness coaches This role requires strong communication and organizational skills to ensure a seamless experience for new hires through a structured onboarding process, Proactively find and screen potential coaches based on predefined criteria to ensure they meet our standards Schedule and facilitate demo sessions for shortlisted coaches, ensuring a smooth process Engage with prospective coaches, provide relevant information, and address any questions regarding the onboarding process Continuously improve the onboarding process to improve efficiency and enhance the coach experience Work closely with internal teams to ensure alignment in onboarding of new coaches Maintain reports of progress, feedback from demo sessions, and onboarding outcomes Qualifications: Experience: Minimum 2 years of experience in a similar role (in any industry), Educational Background: MBA degree in any stream Excellent interpersonal, influencing, consensus building and stakeholder management skills Excellent verbal, written, and interpersonal communication skills to effectively interact with coaches and internal teams Must adapt well to change and successfully set and adjust priorities as needed Must be self-motivated and a self-starter with a strong drive for success Excellent time management skills, with the ability to multitask and perform well in a fast-paced environment Benefits: Competitive salary and benefits package, Opportunities for career advancement and professional growth, A supportive and dynamic team environment where innovation and creativity are encouraged, How to Apply: If you meet these qualifications and are excited about the opportunity to make a difference in peoples lives, please submit your application today! We look forward to hearing from you,

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2.0 - 6.0 years

5 - 9 Lacs

Noida

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We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity, Working with people in over 200 countries and territories, we are on the ground in more than 100 countries, We connect We inspire, Pay Band: 6 Country/Location: Noida, India Department: GSS English & Exams Contract Type: Fixed term contract Contract Duration: Until 31 March 2027 Closing Date: Tuesday, 03 June 202523:59 Philippine Time (GMT +8) Number of Vacancies: 2 Role Description/Purpose Responsible for leading and managing the operations of large-scale back-office and front-office processes This includes oversight of floor operations, people management, process optimization, and governance, Role Accountabilities We are seeking a dynamic and experienced Delivery Manager Operations to lead and manage the operations of our English & Exams division This role is pivotal in ensuring the seamless execution of both back-office and front-office processes, with a strong focus on service delivery, stakeholder engagement, people management, quality assurance, and governance, As a Delivery Manager Operations, you will be expected to demonstrate strong leadership capabilities, acting as a role model and inspiring your team to achieve operational excellence You will be a proactive learner, participating in strategic projects that contribute to the growth and efficiency of the organization, Your responsibilities will include independently managing daily shift operations, allocating tasks, and ensuring proper closure of systems and tools You will oversee Team Leaders, monitor their performance, and guide them to enhance team efficiency Expertise in staffing, forecasting, and scheduling is essential, as is the ability to meet and exceed key performance indicators You will also be responsible for conducting regular team meetings, addressing discrepancies, and ensuring compliance with organizational policies and data security standards, In this role, you will engage with stakeholders to understand their priorities and maintain open communication regarding process updates, risks, and achievements You will manage recruitment, training, and performance evaluations, while also implementing initiatives to reduce attrition and boost employee engagement, Quality management will be a core focus, requiring you to embed quality principles into daily operations, create and maintain process documentation, and drive continuous improvement You will ensure all contractual obligations are met and that the process adheres to the highest standards of integrity and compliance, Governance and reporting duties will involve preparing monthly performance reports, identifying risks, and ensuring all process-related compliances are fulfilled You will also play a key role in upholding information security by ensuring team awareness and adherence to ISO 27001 and ISO 22301 standards, and by reporting any non-compliance incidents, Qualifications & Experience Education: Graduate Excellent communication skills, At least 8 years of work experience in a contact centre or back-end operations environment with a focus on service delivery, A minimum of 4 years of people management experience, Experience managing a team of 20 to 30 individuals, Strong knowledge of managing both back-end and front-end operations teams, Analytical mindset with excellent attention to detail, Proficient in Microsoft Office applications, Ability to inspire and support team members, Strong planning and prioritization skills, Good decision-making abilities, Proactive approach with a focus on problem analysis and resolution, Further Information Benefits 21 days of Annual Leave per calendar year, subject to policy 14 days of Public Holidays per calendar year Group Mediclaim policy Group term life insurance policy Group accident insurance policy Gratuity, subject to prevailing country laws Free library membership Professional development Ongoing learning and career growth opportunities to support your development, Right to Work: Locally recruited Applications are welcomed from candidates currently in this location with a natural right to work, Applications are also welcomed from candidates currently based in other British Council country offices However, please note candidates must have a natural right to work in the country, on a permanent basis, as immigration clearance and/or on-going visa support is not provided by the British Council for this role Relocation support is also not provided, Interview Dates: Interviews are likely to take place between 16 June 2025 and 23 June 2025 Please note that interview schedules are subject to change, Work Schedule: This is a 24/7 on-site role with rotating shifts, including night shifts The position offers two days off per week, which may not always fall on weekends Flexibility and adaptability to a continuous shift-based environment are essential, A connected and trusted UK in a more connected and trusted world, Equality, Diversity and Inclusion Statement We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work The British Council is a Disability Confident Employer The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent We guarantee an interview for disabled applicants who meet the minimum role requirements We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities, Safeguarding Statement The British Council is committed to safeguarding children, young people and adults who we work with We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989 Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Councils Safeguarding policies for Adults and Children, If you experience any difficulties with submitting your application, please email askhr@britishcouncil org

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3.0 - 6.0 years

5 - 9 Lacs

Bengaluru

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Bengaluru, Karnataka, India; Hyderabad, Telangana, India Minimum qualifications: Bachelor's degree or equivalent practical experience, 10 years of experience in vendor management, operations management, or supply chain management, Experience managing a portfolio or programs with impact to organization, Experience in people management and stakeholder management, Preferred qualifications: Ability to collaborate across multiple disciplines, Excellent communications skills along with the ability to engage and influence executive stakeholders and leadership, Excellent problem-solving, negotiation and organizational skills, About the jobGoogle creates products and services that make the world a better place, and gTechs role is to help bring them to life Our teams of trusted advisors support customers globally Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customerscomplex needs Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities Define, plan, and execute overall operations strategy for Ads Content Operations and Testing (ACOT) including vendor, location, and service strategy to support Ads priorities, Build, develop, lead, and mentor a team of service delivery managers to deliver operations while meeting all service level agreements (SLAs), Oversee delivery of global vendor operations in compliance with agreed upon agreements and with disciplined budget governance, Drive initiatives that enhance quality, improve operational efficiency, and optimize processes across scaled global operations, Collaborate and partner with cross-functional stakeholders across Ads, gTech, and other Product Areas to secure support and buy-in, navigate ambiguous situations, and to drive alignment on prioritization and outcomes Foster a culture of collaboration, continuous improvement, inclusivity, positivity, and growth within the team and broader gTech Ads organization, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form ,

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3.0 - 6.0 years

5 - 9 Lacs

Gurugram

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Bengaluru, Karnataka, India; Hyderabad, Telangana, India Minimum qualifications: Bachelor's degree or equivalent practical experience, 10 years of experience in vendor management, operations management, or supply chain management, Experience managing a portfolio or programs with impact to organization, Experience in people management and stakeholder management, Preferred qualifications: Ability to collaborate across multiple disciplines, Excellent communications skills along with the ability to engage and influence executive stakeholders and leadership, Excellent problem-solving, negotiation and organizational skills, About the jobGoogle creates products and services that make the world a better place, and gTechs role is to help bring them to life Our teams of trusted advisors support customers globally Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customerscomplex needs Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities Define, plan, and execute overall operations strategy for Ads Content Operations and Testing (ACOT) including vendor, location, and service strategy to support Ads priorities, Build, develop, lead, and mentor a team of service delivery managers to deliver operations while meeting all service level agreements (SLAs), Oversee delivery of global vendor operations in compliance with agreed upon agreements and with disciplined budget governance, Drive initiatives that enhance quality, improve operational efficiency, and optimize processes across scaled global operations, Collaborate and partner with cross-functional stakeholders across Ads, gTech, and other Product Areas to secure support and buy-in, navigate ambiguous situations, and to drive alignment on prioritization and outcomes Foster a culture of collaboration, continuous improvement, inclusivity, positivity, and growth within the team and broader gTech Ads organization, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form ,

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3.0 - 6.0 years

5 - 9 Lacs

Hyderabad

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Gurgaon, Haryana, India; Bengaluru, Karnataka, India; Hyderabad, Telangana, India Minimum qualifications: Bachelor's degree or equivalent practical experience, 10 years of experience in vendor management, operations management, or supply chain management, Experience managing a portfolio or programs with impact to organization, Experience in people management and stakeholder management, Preferred qualifications: Ability to collaborate across multiple disciplines, Excellent communications skills along with the ability to engage and influence executive stakeholders and leadership, Excellent problem-solving, negotiation and organizational skills, About the jobGoogle creates products and services that make the world a better place, and gTechs role is to help bring them to life Our teams of trusted advisors support customers globally Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customerscomplex needs Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products, To learn more about gTech, check out our video , Responsibilities Define, plan, and execute overall operations strategy for Ads Content Operations and Testing (ACOT) including vendor, location, and service strategy to support Ads priorities, Build, develop, lead, and mentor a team of service delivery managers to deliver operations while meeting all service level agreements (SLAs), Oversee delivery of global vendor operations in compliance with agreed upon agreements and with disciplined budget governance, Drive initiatives that enhance quality, improve operational efficiency, and optimize processes across scaled global operations, Collaborate and partner with cross-functional stakeholders across Ads, gTech, and other Product Areas to secure support and buy-in, navigate ambiguous situations, and to drive alignment on prioritization and outcomes Foster a culture of collaboration, continuous improvement, inclusivity, positivity, and growth within the team and broader gTech Ads organization, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form ,

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5.0 - 10.0 years

15 - 20 Lacs

Mumbai, Indore, Delhi / NCR

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Operations Manager / Team Lead (US Logistics) Location : Indore (Onsite/Hybrid) Experience : 4-5+ years in process management, operations, or logistics At SHJ International Tech Pvt Ltd , we dont just manage operations we engineer efficiency . We’re looking for a seasoned Process Lead who can drive process excellence, collaborate directly with US-based customer teams, and lead a growing group of analysts to deliver high-impact results. You’ll play a critical role in managing logistics operations, streamlining backend processes, and ensuring seamless execution across teams and time zones. What You’ll Do Take full ownership of core operational processes for our US logistics clients Work closely with customer stakeholders to understand, document, and enhance workflows Lead and mentor a team of Process Analysts, driving performance and continuous improvement Create and evolve SOPs , ensure compliance, and suggest automation opportunities Handle high-quality communication with clients across email, calls, and review sessions Ensure delivery excellence by reviewing daily outputs and removing bottlenecks Act as the bridge between customer teams and internal execution , ensuring alignment and quality What You Bring 4–5+ years of hands-on experience in operations, business process management, or logistics Prior experience working directly with US-based clients and international teams Exceptional verbal and written communication skills Strong analytical thinking , process mapping, and problem-solving abilities Proven ability to lead a small team (3–4 members) and deliver results under tight timelines Advanced skills in Google Sheets/Excel , data handling, and process documentation Detail-oriented mindset with a knack for identifying process gaps and driving improvements Bonus Points Exposure to the logistics, supply chain, or freight industry Familiarity with workflow automation tools or process mapping (e.g., Lucidchart, Miro) Experience managing SOPs , KPIs, and client SLAs Why You’ll Love This Role Direct customer ownership — your work will influence real-world logistics operations Team leadership opportunity with freedom to innovate and improve processes High-impact projects in a fast-moving, growth-oriented environment International exposure and the chance to work with global business teams A startup culture that values ideas, action, and results — not just hierarchy Interested candidates can reach out to 99932-61422 (Namrata from SHJ)

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