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2.0 - 4.0 years

3 - 6 Lacs

Noida

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We are looking for Team Leader- OPD Operations to join our high energy team You will have a direct impact on user satisfaction. You'll work as part of a high-energy team that's scaling across all Operations functions. Pushing time bound resolutions on outbound calls, ensuring quality escalation resolution across multiple Operations functions while also coordinating between the users and empanelled health centres will be critical. As part of your day-to-day work, you will Communicate textually as well as verbally with end users. Coordinate with customers, labs, hospitals to ensure the service. Execute resolution implementations and work towards appropriate balance between quality, promptness and coordination. Work with a cross-discipline team of diverse verticals within the Operations team. Must Haves A Bachelors Degree. Expert knowledge of operations processes. Working knowledge of calling process. Good understanding of user grievance redressal. Experience of over 1 year in Operations (preferably in the Healthcare Technology Industry)- Good understanding of Hindi and English. Proficient in Communication (Written as well as verbal).

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1.0 - 4.0 years

6 - 8 Lacs

Gurugram

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Key Responsibilities: * Plan, manage, and track operational activities and processes at Vetic clinics * Coordinate with internal teams to ensure smooth workflow and timely task completion. * Help implement and monitor operational policies and procedures. * Manage basic administrative and logistical tasks such as scheduling, procurement, and inventory control. * Support process improvements and operational efficiency initiatives. * Communicate with vendors, service providers, and internal stakeholders. * Handle customer or client queries related to operations, when required. Requirements: * Bachelors degree in Business Administration, Operations, Supply Chain, or a related field. * 1–3 years of experience in operations, administration, logistics, or a similar function. * Strong organizational and multitasking abilities. * Ready to travel extensively

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10.0 - 15.0 years

9 - 12 Lacs

Vadodara

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Responsibilities:Pharma incharge * work with ownership,lead from the front * Lead operations team/ Sales/ Opreations/ every thing * Ensure process compliance * Manage operational risks Collaborate with stakeholders Drive continuous improvement Provident fund

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5.0 - 8.0 years

0 Lacs

Chennai, Tamil Nadu, India

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Job Description Job title: General Manager - P2Pu00A0 u00A0 Job Profile summary: u00A0 The T&E Lead grade 70 is responsible for guiding/leading Teams of T&E specialists, reviewing financial processes, overseeing market performance, u00A0 establishing internal controls, planning cost-saving strategies and managing team talent and performance to ensure compliance and operational excellence. u00A0 T&E Teams are responsible for managing the Travel & Entertainment related operational activities including Card Management/Administration u00A0 (P/M/Corporate and Travel Card) and Claim/Expense Management, covering card onboarding, maintenance, offboarding, debt recovery follow up, u00A0 T&E Expense audit and Consequence management. The role oversees operational performance, managing resources and performance metrics to achieve strategic objectives. u00A0 The role establishes ICS controls to ensure regulatory compliance and accuracy in the procurement and payment cycle. Key Areas of Responsibility: u2022 Leading and provide advanced guidance/leading to multiple Teams of T & E specialists, ensuring their activities align with established company policies and procedures, supporting their development and resolving any issues within the framework of these guidelines. u2022 Card Management/Administration (P/M/Corporate and Travel Card) and Claim/Expense Management u00A0 u2022 Oversees the operational performance within the market, ensuring effective management of resources, processes, and performance metrics to achieve operational excellence and meet strategic objectives. u2022 Establishes the ICS (Internal Control Systems) controls within the T&E scope to ensure that all processes adhere to regulatory standards, mitigate risks effectively, and maintain accuracy and throughout the procurement and payment cycle. u2022 Designs departmental directives and prepares teams on new directives and policies by effectively communicating u00A0 changes, providing comprehensive training sessions, and ensuring thorough understanding and compliance. u2022 Plans cost-saving opportunities, develops implementation strategies by assessing current expenditures, detecting inefficiencies, and implementing improvements to maximize Financial performance. u2022 Guides and mentors the team, actively contributing to employee selection, performance management, compensation management, career development, and overseeing operational processes. u2022 Manages talent across the team, while driving employee selection, performance management, compensation management, career development, and ensuring effective operational management. u2022 Support in case of escalations from employees/market stakeholders Preferred Qualifications Minimum 8 years of experience with Bachelor's OR Minimum 5 years of experience with Master's in areas such as Vendor Management, Compliance and Controls, Data Analysis, Supply Chain Management, Contract Management or equivalent Preferred skills: u2022 Continuous Improvement u2022 Due Diligence u2022 Knowledge Management u2022 Risk Assessments u2022 People Management u2022 Regulatory Compliance u2022 KPI Monitoring and Reporting u2022 Management Reporting u2022 Financial Acumen u2022 Strategic Planning u2022 Internal Controls & Risk Evaluation u2022 Operations Management u2022 Performance Management (PM) u2022 Customer Relationship Management (CRM) u2022 Excellent English in in written and verbal communication u2022 Financial / Managerial level proficiency u2022 Proficient in stakeholder management to achieve strategic goals u2022 Strong analytical skills to drive informed decision-making u2022 Build and leverage a robust professional network u2022 Communicate effectively to influence and engage others u2022 Mastering conflict management ensures that disputes are resolved constructively u2022 Effective Change Management How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the companyu2019s facilities. Field roles are most effectively done outside of the companyu2019s main facilities, generally at the customersu2019 or suppliersu2019 locations. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others. u2022 Learn more about . u2022 Discover . u2022 Learn more about . If youu2019re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

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8.0 - 13.0 years

6 - 10 Lacs

Mumbai Suburban, Vasai, Bhayandar

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Roles and Responsibilities Manage daily hotel operations, ensuring seamless guest experience and high-quality service standards. Oversee front office, Banquets, housekeeping, food & beverage, and restaurant management teams to deliver exceptional hospitality services. Develop and implement strategies to increase revenue growth, improve operational efficiency, and enhance customer satisfaction. Desired Candidate Profile 8-13 years of experience in hotel operations or a related field (hotel management). Bachelor's degree in Hospitality and Hotel Management (B.Sc), MS/M.Sc(Science), or equivalent qualification. Strong understanding of hospitality principles, including guest handling, front office management, F&B operations.

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6.0 - 11.0 years

5 - 7 Lacs

Noida

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Key Responsibilities: Encourage teams to critically evaluate current procedures for effectiveness, quality, and simplification. Identify and analyse problematic business processes to recommend improvements. Lead a team responsible for process evaluation, design, and re-design. Create and implement action plans for process improvements and track operational data to identify opportunities. Conduct post-implementation analysis to ensure quality, efficiency, and ongoing improvement. Maintain accurate and up-to-date process-related documentation for management and client reference. Provide training sessions for newly implemented procedures as needed. Deliver technical and innovative business insights to enhance operational effectiveness. Demonstrate strong understanding of company products and business lines. Handle clients effectively and ensure KPIs are consistently met. Prior experience with e-commerce platforms will be considered a plus. Preferred candidate profile Graduate / B.Tech / M.Tech / MBA (minimum 70% academic score required). 6+ years of experience in process management. Prior experience in Sales/Business Development is preferred. Hands-on experience in client handling and performance metrics (KPIs). Strong analytical, troubleshooting, and problem-solving skills. Proven ability to lead cross-functional teams and coordinate operations. Flexibility to work on weekends and after hours, as needed. Proficiency in Advanced Excel is required. If you are interested please share your resume on hemlata.1@indiamart.com or contact 8923034339

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4.0 - 8.0 years

10 - 12 Lacs

Mumbai

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Responsible for Business support to the Sr Management. Handling database and MIS reporting. provides administrative & operational assistance to ensure smooth functioning of business. Key responsibilities also involve data analysis, report preparation Required Candidate profile Candidates with relevant experience in Business Support and Analytics. Advance Excel, Macros, Creating dashboards are preferred. Candidate who understands business acumen & with related skills is must

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5.0 - 8.0 years

10 - 12 Lacs

Noida

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Urgent Need PPC Manager Preferred Industry - Tech Support Must have Experience in QuickBooks Calls Should have min 5 to 8 Years of Experience Salary would be 12 lac Night shift 5 Days working Location - Noida Call -9310802205

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5.0 - 10.0 years

4 - 5 Lacs

Noida, Pune, Chennai

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We're Hiring: Assistant Manager Operations (Facilities Management) Locations: 1. Noida (North Region) , 2. Chennai (TN & KL Region) , 3. Pune (West Region) Package: 4,50,000-5,50,000 Experience: 5 - 8 years in Facilities/Operations Management Industry: Integrated Facility Management / Real Estate / Corporate Services About the Role: We are looking for a dynamic and detail-oriented Assistant Manager Operations (Facilities Management) to lead and manage day-to-day site operations. This role requires a strong background in facilities management, site coordination & client management, service delivery, and team supervision across soft and technical services. Key Responsibilities: Manage facility operations across multiple sites Lead housekeeping, pantry, and MEP services Conduct audits and drive continuous service improvements Act as the single point of contact for client escalations Prepare daily/weekly/monthly reports and MIS Requirements: Graduate/Diploma/Engineering background preferred 5+ years’ experience in facilities management (corporate/commercial sites) Strong leadership, communication, and vendor management skills Working knowledge of CAFM, BMS, and compliance protocols Apply Now: Divyanshu.Sajwan@efsme.com

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3.0 - 8.0 years

22 - 25 Lacs

Mumbai

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Essential Services : Role & Location fungibility At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team . To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service . The role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature. About the role At ICICI Bank, the Operations Manager plays a vital role in ensuring a seamless banking experience for customers. This group caters to the needs of all ranges of customers, ranging from retail customers to large business corporates. In this role, the overarching responsibilities include but are not limited to processing, reconciling, and monitoring various customer transactions, international remittances, forex services, advances, loans, cards, overdraft solutions, and GST filing. As the operations group cuts across all the business verticals of the bank through its back-office efforts, the role holder would be required to collaborate with various teams. Depending on the role requirements, the role holders may also have to ensure compliance and regulatory guidelines of multiple transactions, disbursement, and issuances. Additionally, the role holder would also be required to maintain data sanctity and MIS in their respective job areas. Key Responsibilities Reconciliation Handling reconciliation of various products like Bank Accounts, Nostro Accounts, ATMs, Debit cards, and other office accounts. Stakeholder Coordination Coordinating with multiple stakeholders within the Bank to facilitate smooth transaction processing. Compliance Ensuring compliance with regulatory guidelines while processing transactions. Managing TAT & Quality Processing all customer requests within TAT and ensuring quality & control for accurate processing. Data Analysis & MIS Preparation Interpreting customer data to identify pre-delinquency trends. Behold our values Build products that are Fair to Customer, Fair to Bank. Qualifications & Skills Educational Qualification MBA, Chartered Accountants, Engineers & Graduates with relevant work experience Computer Literacy Needs to have basic computer skills especially MS Excel. Basic document knowledge Candidate should know about basic documents and KYC norms. Familiar with Trade Regulations Should know the trade transaction life cycle and related regulations. Ensure Compliance Ability to ensure compliance of Internal Policies and adhere to regulatory requirements. Synergize with Team Willingness to work with various teams for on-ground support and deliver enablers as required.

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2.0 - 4.0 years

4 - 6 Lacs

Surat

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Partner Acquisition Develop partner networks by tie-ups with local tie ups with smaller travel agents to increase penetration and therefore sales. Recommend innovative campaign/s to kick start business and drive the desired result. Meeting Agents by way of Open house/one on one meeting and hand holding the team during the process of recruitment. Relationship management Support existing Tie-ups by recommending focus areas to maximize revenue generated for BAGIC Organize structured periodic meeting to resolve service related issues and escalations. Liaise with finance team in ensuring that campaign budgets are approved and the payouts are processed timely. Operations management Organize meetings within/with the team/s to understand challenges faced in terms of conversion at agents and provide solutions. Put in place real time MIS & reports to ensure information available at all times on all performance or productivity parameters.

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4.0 - 8.0 years

4 - 8 Lacs

Bengaluru

Hybrid

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EY GDS Assurance General Operations Senior AssociateWho we are: The Assurance practice at EY Global Delivery Services (GDS) provides comprehensive support to EY's client-serving teams worldwide, spanning a diverse range of industry sectors such as financial services, manufacturing, and technology. This is achieved by assembling the optimal mix of multidisciplinary professionals who possess deep sector knowledge and specialized expertise in their respective fields. The opportunity: As a key member of the Operations team, you will play a crucial role in providing support for various functions throughout all Assurance sectors and geographical regions. Being this team, you play a pivotal support link between the business and various auxiliary teams, including Facilities, Technology, Talent, Finance, Procurement, and the Crisis Management Team, among others.To enhance the employee experience, the team meticulously addresses key elements of policies, communication, and SOPs for EY-specific tools, streamlining fundamental processes to alleviate the burden of time-sensitive tasks. Additionally, the team manages its own time-critical operations, consistently striving to bolster collaboration and foster greater uniformity. Your key responsibilities Supporting Operations Managers and Above: Assist in ongoing projects and time-bound engagements. Location Operations SPOC: Act as the primary point of contact for location operations within the service line, handling initial escalations. Engagement Insights and Process Improvements: Participate in location or engagement-related discussions to gain insights for process enhancements. Location Stakeholder Management : Maintain a positive reputation with local senior managers and leaders at your base GDS location. Collaboration with Support Teams : Cultivate strong relationships with other support teams, including Facilities, Security, Transport, Procurement, Talent, and Finance. Event Engagement : Provide high level of support when a leadership visit, or an event is planned in your location. Active Involvement in Operations Initiatives : Deeply engage in any assigned operations initiatives. Leadership in Specific Engagements: Handle crises management documents and initiatives. Sending new hires communication and effectively incorporating the latest updates. Conduct headcount reviews and periodically share updates with stakeholders. Collate mobility-specific periodic reports. Review and reconcile client billable and non-billable expenses. Obtain approvals from the Service line leader for Purchase order Budget transfer Expenses, and Travel requirements Policy and Compliance Knowledge : Maintain a high level of understanding regarding GDS and service line-specific policies and compliance. Coaching and Mentorship: Provide coaching and mentorship to subordinates. Skills and attributes for success Effective Communication: Proficient in both written and verbal English. Pressure Handling: Capable of performing under tight timelines and pressure. Collaborative Attitude: A proactive team player with a can-do attitude. Stakeholder Management: Demonstrated ability to handle multiple stakeholders. Excel Proficiency: Excellent skills in Microsoft Excel and the Office 365 platform. Mail Merge Knowledge : Familiar with mail merge techniques. Data Insight and Formulas : Able to present data insights using Excel formulas. Continuous Learning : Self-driven and open to exploring new knowledge. Automation Mindset: Adaptive to automation and process improvement. Logical Reasoning and Negotiation Skills: Possesses robust logical reasoning and negotiation abilities. Qualifications required to be eligible for the position. Graduate with 3-5 years of relevant experience. Preferred experience in general operations, office administration, vendor management, or the travel industry.

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8.0 - 13.0 years

25 - 30 Lacs

Kolkata, Mumbai, New Delhi

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Role Overview:. The Program Manager, Operations, will oversee, coordinate, and manage strategic operational initiatives to ensure efficient and effective implementation across the organization. This role requires strong leadership, excellent organizational skills, and the ability to work collaboratively across departments to meet business objectives, improve operational efficiencies, and deliver measurable outcomes.. Key Responsibilities:. Strategic Planning and Execution: Collaborate with senior leadership to develop comprehensive strategic plans that drive growth and operational excellence. Translate these strategies into actionable goals and oversee their implementation across various departments?. Operational Oversight: Monitor daily operations to ensure alignment with the organization's strategic goals. Identify areas for process improvement and implement solutions to enhance productivity and efficiency.. Cross-Functional Collaboration: Work closely with different departments to ensure cohesive execution of strategies. Facilitate communication between teams to achieve organizational objectives. ?. Performance Monitoring: Establish key performance indicators (KPIs) to track the effectiveness of strategic initiatives. Regularly assess and report on progress, making data-driven recommendations for adjustments as needed. ?. Market Analysis: Conduct thorough analyses of market trends, competitor activities, and internal capabilities to inform strategic decision-making. ?. Required Skills and Qualifications:. Educational Background: Bachelor’s degree in Business Administration, Management, or a related field. A Master’s degree is often preferred.?. Experience: Proven experience in strategic planning and operational management, typically requiring several years in a managerial role.?. Analytical Skills: Strong ability to analyze complex data and translate insights into strategic actions.?. Leadership Abilities: Demonstrated capability to lead cross-functional teams and drive organizational change.?. Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey complex ideas to diverse audiences.?. Problem-Solving: A proactive approach to identifying issues and implementing innovative solutions.. Advantages of joining Turing:. Amazing work culture (Super collaborative & supportive work environment; 5 days a week). Awesome colleagues (Surround yourself with top talent from Meta, Google, LinkedIn etc. as well as people with deep startup experience). Competitive compensation. Flexible working hours. Full-time remote opportunity. Show more Show less

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1.0 - 4.0 years

3 - 7 Lacs

Bengaluru

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Introduction. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. We’d be thrilled to receive applications from exceptional individuals like yourself, Gallagher, a global industry leader in insurance, risk management, and consulting services, boasts a team of over 50,000 professionals worldwide. Our culture, known as "The Gallagher Way," is driven by shared values and a passion for excellence. At the heart of our global operations, the Gallagher Center of Excellence (GCoE) in India, founded in 2006, upholds the values of quality, innovation, and teamwork. With 10,000+ professionals across five India locations, GCoE is where knowledge-driven individuals make a significant impact and build rewarding, long-term careers, Overview. Gallagher Center of Excellence (GCOE) is seeking to hire an Operations Coordinator / Senior Operations Coordinator for the GCOE Business Enablement vertical. The role Operations Coordinator / Senior Operations Coordinator will be part GCOE Business Enablement vertical and will be of dedicated support to Gallagher Benefits Services , Other Global division, Gallagher Benefit Services US is looking for a dynamic Operations Coordinator / Senior Operations Coordinator to support the delivery of our comprehensive business strategy. In this role, you will provide project management support for US and other Global campaigns. You’ll coordinate with various, divisional team members, key stakeholders and central services such as the Art department, content team, web and digital teams to assist in executing engaging campaigns, This role requires someone who is organised, with a keen eye for detail, able to meet deadlines and work successfully in a team environment, Responsibilities. How you'll make an impact. Develop and maintain project plans and campaign plans, Assist with creating and maintaining planning documents, reporting and budget documents using PowerPoint presentations and reporting tools eg: Excel. Create and manage engaging content in collaboration with the Global team, Project manage campaigns through various Gallagher’s Global teams, Develop and maintain collateral for internal and external audiences, ensuring alignment with brand guidelines and business objectives, Analyse and report on the performance of activities to identify improvements and ensure effective outcomes, Assist in delivering group projects and initiatives for Gallagher Benefit Services US, Ensure the Gallagher brand is consistent; ensure the brand is integrated appropriately throughout all collateral and local/regional initiatives (seminars, events, association content, etc,). Collaborate with the team to deliver plans across online and offline channels and thought leadership, Reporting including mid-year reviews. Conference Season support with email sends and attendee lists. Various newsletters -. Support with email sends and copy. Editorial calendar support gathering info and inputting for the year, Qualifications. About you. Minimum Required Degree: Bachelor’s /Master’s degree in Business Administration, Communications or related field, and 5-8 years professional experience. Bachelor’s or Master’s degree / equivalent qualification in Project Management and a strong interest to transition to an operations management and coordination. Experience: 5-8 years in relevant role. Oversee multiple programs, align with objectives, improve processes. Expert program management, strategic leadership, resource allocation. Strong technical skills across Microsoft Office Suite. Knowledge, Skills and Ability:. Proven record of successful project management. Experience executing projects that resulted in increased brand visibility and sales leads. Strong communication skills. Excellent time management and organizational skills. Experienced in creating scorecards, dashboards or other relevant reports. Experienced in creating plans and managing budgets. Experience in delivering compelling campaigns, and other associated sectors. Relevant industry experience. Additional Information. We value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work, Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest, Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws, Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business, Show more Show less

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3.0 - 8.0 years

10 - 18 Lacs

Bengaluru

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Urgent hiring for Business Development Representative (B2B SaaS US) Interested candidates can apply on Mohini.sharma@adecco.com OR Call 9740521948 Location : Bangalore Experience : Minimum 4+ years of relevant B2B SaaS Sales in the US region is mandatory Education : Bachelors degree in Sales and Marketing/Business Development/International Business/Strategic Management/Operations Management Job Description : Your responsibility will be to create winning campaigns and outreach strategies, qualify potential clients with the latest qualification methodologies to showcase on how to transform their business to ultimately create sale qualified opportunities to drive value for internalstakeholders. This role will cover the UK Enterprise markets with a broad range of industries, with potential to expand to cover other regions. What will you do? Proactively create winning outreach strategies focused on current market trends, solutions and pain points Contact potential clients through calls, emails and LinkedIn with the power of the brand behind you Must have experience handling enterprise clients that align with Enterprise Solutions. Explore new business opportunities within certain target industries and personas Create lasting and beneficial relationships with stakeholders Present product value to potential clients Identify client needs and suggest appropriate solutions Proactively seek new business opportunities in the market Set up meetings or calls between (prospective) clients and enterprise sales team Adhere to daily, weekly and monthly KPIs Achieve established sales goals and objectives Create, present and execute campaigns to the market while reporting back on results to internal stakeholders Learn and maintain a current, comprehensive knowledge of clients products and services Champion our success stories and share with targeted companies in interesting industries and territories. Skills & Qualifications: Fluent English (speak, read and write) Highly driven with a passion for sales and for developing as a sales professional Excellent written and verbal communication skills Track record of achieving sales quotas Business Development or sales experience (SaaS experience preferable) Strong sales aptitude skills, solutions oriented with a passion for the customer and the customer experience CRM, Salesforce, SalesLoft, Outreach.IO and other sales tech stack experience preferred. Tech savvy with a passion for technology and the ability to learn, comprehend, and explain technology. Experience self prospecting leads and building your own pipeline. Skills & Qualifications: Bachelors degree in Sales and Marketing/Business Development/International Business/Strategic Management/Operations Management. Customer success or account management experience is needed. Strong empathy for customers AND passion for revenue and growth Analytical, problem-solving, and process-oriented mindset Demonstrated desire for continuous learning and improvement Excellent verbal/written communication, time management, presentation and negotiation skills Tech savvy and proficient with Google workspace, Microsoft Office, sales/customer success technology

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3.0 - 5.0 years

5 - 7 Lacs

Jaipur

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About the Role As Cluster Head FM, youll own the onboarding and training of partners. Youll also drive key operational metrics by regularly visiting their facilities in different cities in your area. Youll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. Youll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for First Mile operations Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain Experience in partner onboarding and training in the First Mile and sorting operations Experience in control tower and field operations will be a plus

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3.0 - 5.0 years

5 - 7 Lacs

Ludhiana

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About the Role As Cluster Head LM - Ludhiana, youll own the onboarding and training of partners and managing operations for the entire Punjab cluster. Youll also drive key operational metrics by regularly visiting their facilities in different cities in your area. Youll take complete ownership of processes allotted to you and work with various stakeholders to achieve team goals. Youll continuously work towards identifying gaps and providing recommendations for improving our processes. What you will do Own the onboarding and training of new partners for Last Mile operations. Identify and onboard new partners onto the network on an ongoing basis Track and own the performance of different partners in your cluster Visit facilities to conduct audits and solve operational gaps Ensure compliance with operational processes Own and drive key operational metrics end to end and achieve performance targets What you will need Graduate or Post Graduate degree in any discipline 3-5 years of work experience in the e-commerce logistics domain, preferably in Last Mile operations Experience in partner onboarding and training in the Last Mile and sorting operations Experience of having worked in Ludhiana or other areas of Punjab in similar capacity would be a plus and so will the Experience in control tower and field operations

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

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About the Role As a Senior Manager, youll work in the acquisition and activation charter. This will involve identifying and strategizing the next set of problems that need to be solved to create a supply surplus of logistics partners in Valmo. In addition, youll also get to manage the performance of the charter through strict oversight of data (what can/ has gone wrong, correct them, and build an end-to-end perspective). What you will do Problem Discovery: Identify and Strategize the next set of big problems and partner personas which the activation charter needs to solve. This is going to set the roadmap of the pod and effectively unlock new opportunities for activation improvements Drive Initiatives: Liaise with internal team members and also with Product, Analytics, Creatives, etc., to drive solutions, scale-up, and achieve activation uplift Performance Management: Identify issues which impact activation rates and RCA and drive solutions to maximize number of partners in Valmo What you will need Bachelor's degree in any discipline is required MBA is preferable 5+ years of experience in Strategy & Ops /Management with a consulting background; Experience in driving growth charters will be preferred Structured problem-solving and analytical skills Proven ability to take up high ownership Strong bias towards user voice (user research) to understand their problems and solve Ability to collaborate with internal and external stakeholders

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3.0 - 6.0 years

5 - 8 Lacs

Bengaluru

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Partners with management in the identification, recruitment, and qualification of Oracles top talent on a national basis. Develops and implements recruitment/resourcing programs. Career Level - IC2 Identify, recruit and qualify potential candidates for the hiring initiatives needed by the Lines of Business. Participate in the candidate selection process. Plan and execute recruitment events. Start to develop and maintain effective relationships with candidates. Schedule, plan, execute and manage interviews for candidates and managers. Complete data entry within multiple software tools including but not limited to, candidate tracking systems, online reporting systems, and other required tools. Create and provide reports on various aspects of recruiting, candidates, new hires and activity to recruiting management, operations and Lines of Business. Assist in the development of collateral material for recruitment initiatives. May perform other duties as assigned.

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4.0 - 8.0 years

6 - 10 Lacs

Gurugram, Manesar

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I. Department: Statutory Compliance (S-COMP), Compliance Division, Legal Vertical II. Job Title: Compliance Counsel III. Level in the organization: Deputy Manager / Manager (Reporting to Department Head) IV. Location: Delhi Head Office/ Delhi NCR (transferable to other MSIL location) V. Educational Qualification: Bachelor s degree in law (LL.B.) Additional qualification can be LL.M./ Masters in Business Laws, Certificate course/s on Audits will be an added preference VI. Work Experience: 4-8 years In Compliance team of industries in manufacturing sector with audit skills (may have been part of internal audit team), knowledge of industrial laws/ updated laws, impact analysis of new laws on the industry with experience in advising business on Compliance a) & Responsibility You will play a crucial role in implementing and maintaining an effective Compliance framework within the Organization. As a Compliance Counsel your role will be to support the Compliance Leadership. Plan and conduct Compliance audits on various MSIL units (factory, commercial establishment or other business/ industrial operations), preparing/ reviewing audit checklist, drafting reports and discussions with the business on the concern / improvement areas, suggest internal controls/ countermeasures, monitoring closure of concerns; Presentation to leadership on the key audit observations and status of compliance measures/ observations. Analyze, understand the business operations, and the applicable laws (any changes in laws) on such operations Research on legal changes, impact analysis, provide compliance solution, and coordinate with business to ensure compliance. Provide pro-active Compliance support and advise to the business; Work on the ground with business teams in plant/ remote locations in relation to audits, business advise, Compliance initiatives like Compliance Month, Compliance awareness across Company. Develop customised training content/ modules of laws and organise Compliance trainings for business. Additional responsibilities: Address any legal notices, filing requirements, and should be able to manage operations of electronic legal compliance system VII. Competencies: Functional/Managerial Strong written and oral communication skills Have excellent interpersonal skills Be a team player as well as be able to work independently Demonstrates a strong commercial-legal balance Be outcome oriented, exhibit efficiency and productivity Have a positive can do attitude Be adaptable, willing to learn and improve Be proactive and take initiatives High personal and professional integrity

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6.0 - 11.0 years

8 - 13 Lacs

Gurugram

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Job Role - Responsible for overseeing and managing IT Operations Management (End User, Service Desk, Data Centre, Facility, LAN, Security and Vendor Management) Job Responsibilities- 1. Oversee and Manage IT operations which includes End User Support (Hardware, Software and Computing Devices), Data Centre Management, Network Operations Management, Service Desk & SLA Management, Security and Vendor Management. 2. Oversee the installation, configuration and maintenance of end user devices, networks, applications, softwares and tools. 3. Manage team of operations support specialists, coach them and provide trainings as necessary. 4. Define, manage and maintain KPIs, processes and policies to continually improve IT Operations. 5. Liason with various stakeholders (IT and Business) to understand their need and ensure they have appropriate resources and support to carry out day to day operations. 6. Respond and resolve user issues in a timebound manner. 7. Perform regular audits and assessments of existing operations to identify opportunities for improvement 8. Ensure Compliance and adherence of MSILs IT Policies 9. Manage Procurement and Maintenance of End User Computing Hardwares and Softwares 10. Conduct market research to identify potential vendors and stay updated on industry trends and advancements in IT Operations Area. Educational Qualifications- BE/ BTech Work Experience - 6 years (Min) to 10 years (Max) Competencies/ Skills - a) 5-8 years of experience in managing IT Operations with proven experience in End User, Service Desk, Data Centre, Facility, LAN, Security and Vendor Management b) Excellent Customer Centricity c) Good Aptitude and Assertiveness d) Good Presentation and Communication skils e) Good knowdledge of ITSM Tools f) Ability to work collaboratively across teams and manage multiple projects simultaneously.

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1.0 - 3.0 years

7 - 11 Lacs

Chennai

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Key Responsibilities. Perform daily activities such as bank account reconciliation, cash application for customer and general ledger accounts. Clarifying differences on the postings. Reconcile different forms of postings – including credit card postings. Partner with the credit specialist on customer reconciliations and problem resolutions. Create and analyze various reports with regards to the cash application related topics including regular reporting. Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. Identify the improvement opportunities and support their implementation. Support ongoing projects for the implementation of technology solutions. Support requests from partner Finance departments. Establish and maintain strong financial controls over the work performed. Perform balance sheet reconciliation, accounts review and provide variances explanations. Perform period end closing activities such as accruals, provisions and balance sheet reclassifications. Key Relationships. Finance Teams. Process Owners. IT & Corporate Solutions. Credit and Collections teams. Knowledge, Skills And Abilities. Written and spoken English. Very good communication skills. Customer orientation and empathy. Eye to details. Microsoft office tools proficiency. Knowledge of LEAN methodology is a benefit. adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.. Show more Show less

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5.0 - 9.0 years

5 - 9 Lacs

Hyderabad

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Hyderabad Telangana India. About The Role. As a CBRE Real Estate Manager, you will assist with managing the staff responsible for all functional aspects of a single property or portfolio of commercial, industrial, or retail properties for a client.. This job is part of the Property Management job function. They are responsible for operating buildings on behalf of a client or group.. What You’ll Do. Provide formal supervision to employees.... Coordinate and manage the team's daily activities.... What You’ll Need:. Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. Real Estate License required. CPM or RPA professional designation or candidacy preferred.. Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred.. Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems.. Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department.. In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.. Extensive organizational skills with a strong inquisitive mindset.. Advanced math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial-related calculations. Requires advanced knowledge of financial terms and principles and ability to conduct advanced financial analysis.. Service line: Corporate Segment. Show more Show less

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3.0 - 7.0 years

8 - 13 Lacs

Bengaluru

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About Us. At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.. About The Role. The role has accountability of managing the deliverables and efficiency of the teams that are responsible for E2E processing of Payment Processing Operation. Managing the stakeholders, changes, transitions, escalations & complaints across various teams. Understanding risks and exposures and building effective controls to reduce the risks. Understanding values policy and regulatory requirements and support the team in adhering to them. Managing one agenda of Payment Operations Bangalore across the various teams. Developing and growing people and creating an engaged workforce. Managing domain expertise within various teams.. What will your day look like?. Improve teams Complex Productivity as per financial year target. Create FTE capacity through automation, process improvement, productivity, consolidation etc. and absorb additional work as per financial year target. Improve on cross-skill/upskill abilities from existing baseline of known processes. Improve Seat Utilisation as per financial year target. Monitor Output Per Paid Hour metric and ensure the required targets are met on a daily basis.. Ensure ATOM Rigour of the team is met on a weekly/monthly basis.. Monitor customer driven service level metrics and ensure service levels are accurately monitored and reported, including appropriate controls for the vertical.. Ensure quality and accurate reporting, in line with service levels to maximise satisfaction of the stakeholders to GM level.. Managing resiliency across hubs. Lead process and project delivery for the region in collaboration with hub and in-country teams.. Align process improvements with strategy for operations in relation to FTE management for the vertical.. Continuous improvement of processes and monitoring of operational cost reductions.. Ensure all processes are documented and fully compliant.. Ensure the process is audit and risk compliant.. What will you bring?. To grow and be successful in this role, you will ideally bring the following:. Detailed knowledge of ANZ Payments Operations systems. Detailed analytical skills, together with good written and oral communication skills. Ability to manage stakeholders with conflicting priorities. Well developed and demonstrable customer service skills. Strong commitment to working in a team orientated environment. Understanding of Payments & Cash business and Group structure. You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.. So why join us?. From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.. But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.. We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.. At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.. To find out more about working at ANZ, visit https://www.anz.com.au/careers . You can apply for this role by visiting ANZ Careers and searching for reference number 91261.. Job Posting End Date. 02/04/2025 , 11.59pm, (Melbourne Australia). Show more Show less

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2.0 - 6.0 years

4 - 8 Lacs

Pune

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Apply Now. Job Title. Operations Manager I. Job Description. The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.. Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.. Key Role And Responsibilities. :. Managing a team of 150 associates with the help of aligned 5 to 7 TL’s. Meet and exceed SLA targets. Understand operational metrics & have governance to ensure no misses. Drive performance and exceed the expectations. Attend weekly and monthly reviews with Internal Stakeholders and Client. Actively involved in client calls & manage client needs. Monitor production, efficiency, and schedule adherence tool to ensure high levels of efficiency. Establish cross skilling plan for the agents. Develop the team members by providing necessary support and guidance and nominate them for different OD trainings. Work closely with the team to ensure timely feedback is provided. Create good engagement levels with team members and reduce attrition numbers. Handle escalations (team and client). Ensure complete participation and contribution in organization/process level initiatives (e.g., Absenteeism, Attrition control) that may be implemented from time to time to improve efficiency. Achieve stretch targets and make decisions as well as manage complex/ difficult employee situations. Work as a Single point of contact for all non-operations departments and identify, evaluate & coordinate operational, Admin, IT and HR issues. Make appropriate recommendations and adjustments to leverage resources, skill changes, post Overtime, or escalate as required. Attrition Management & Employee engagement. Ensure leaves for the team are planned so that productivity is not affected. Coaching and feedback to mid and bottom quartile agents. Mentoring top quartile performers. Data collection and analysis of team performance parameters. Contribute to process improvements and innovation. Key Skills And Knowledge. Good communication and Analytical skills. Planning and prioritization of schedule adherence. Proficient with MS Office (Word, Power point and Excel). Flexible to work in Shifts (Morning and Night shifts and on Saturday/ Sunday weekly off). Ability to motivate under-performers to improve and excel. US Healthcare expertise preferred. Qualification Section. Graduate in any stream. Disclaimer:-. 'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ‘recruitment’, ‘processing’ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'. Location:. IND Pune Amar Tech Centre S No.30/4A 1. Language Requirements. English (Required). Time Type. Full time. If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents. Apply Now. Show more Show less

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