3608 Operations Management Jobs - Page 35

Ensure all credit exposure complies with the required approvals and adheres to the delegation matrix Risk monitoring (Event based/Monthly/Quarterly/Annual) through tracking of Conditions Subsequent (CS) for invested portfolio and promptly alert senior management to significant risk issues Evaluating due diligence, debenture trust deeds, CC / IC approvals (Notes and minutes) and other documents and ensuring that all the covenants as per approval are adequately captured in the deal documentation Assisting the risk team in evaluating the transactions, establishing processes/policies/ frameworks, and ensuring proper controls across business groups Fostering a partnership among the various business and support groups to create a compliant business environment and culture. Pre-disbursement activities: Preparing the checklist for Fund drawdown prior to each Investment Undertaking the KYC checks and other due diligences before disbursement Ensuring compliance of the pre-disbursement CP checklist Maintaining the repository of the soft copies of all the deal documents Co-ordination with various team as per DOP for final disbursement approval Post disbursement activities: Monitoring the Conditions Subsequent for each deal on a weekly basis Analyzing the documents received by deal team/risk team for the conditions subsequent to the deal and if knock off the condition subsequent if the documents are in order Preparing the Operational Risk / CS Monitoring / ESG Dashboards for each Fund Handling Statutory and Internal Audit and regulatory reporting.

As a Customer Success Manager, you will work with the growing number Clients to manage the customer and/or partner relationship through their onboarding, configuration and their satisfaction by serving them as appropriate. Customer Success Managers act as an advisor for product and strategic decisions from customer point of view. In this role, you will plan, manage and execute communication and training programs that directly support the ongoing success and adoption of the services. Requirements: A minimum of 8 years of experience with a minimum of 3 years of experience in a leadership role. Should have managed a team size of 20 people. Graduate in any stream/ MBA would be an added advantage. Good knowledge of conducting RCA. Should be proficient in MS Office- Word, Excel and PowerPoint. Key Responsibilities: Analysing performance against standard parameters. Providing feedback to Agents. Conduct refresher training. Managing & motivating the team to improve the overall customer experience Maintaining dashboard & reports to be sent out to the stakeholders. Providing actionable data to various internal support groups as needed. To use a quality monitoring data management system to compile and track at the individual level. Conduct Performance Management & Appraisals Design and modify training modules whenever required. Manage attrition & detect earlier behaviours.

Role Description The Associate focuses on effective oversight of strategic data used across the banks systems and infrastructure. This role supports various elements of the data lifecycle, from ensuring and managing that data is captured from the best source, to validating and classifying, and operating controls that optimize its quality and maximize coverage. The associate has responsibility for maintaining robust processes related to data set-up, storage and distribution, as well as system configuration, together with participation in projects designed to streamline infrastructure and improve efficiency. Reference data is integral to the banks response to regulatory requirements. Close partnership is needed with stakeholders such as Front Office, Middle Office, Audit, Compliance and Regulatory. Reporting to deliver solutions that balance immediate business priorities with long term strategic objectives. An Associate primarily handles the management of data operations and ensures governance reports from data interpretation. Your key responsibilities Process: First point of escalation for both internal & external teams for any issues or queries. Managing & monitoring the mailboxes to ensure all mails are actioned within agreed SLA. Handholding the team and assist with process related queries. Preparation & updating of process DTP. To ensure any process update is shared with the team in a timely manner and the document the same. Assess and create checkers/SME within the process. People: Provide regular & structured feedback to analyst/senior analysts on quality and productivity. Planning & rostering the team across shifts & managing leave calendar. Identifying deserving candidates and propose for R&R Control: Follow escalation matrix to ensure aged outstanding are cleared. Ensuring the MIS is up to date and shared with the management daily. Owning the issues, resolve it on priority and escalating wherever required as per escalation matrix. Identify training needs of the team to improve quality & performance. Possess a clear and in-depth understanding of procedures and share across team members. Provides transparency regarding operational incidents, root causes and proposed remediation. Plays a lead role in remediation. Effectively manages escalation notification to AVP with estimated potential or actual impact. Ensuring the mandatory trainings are completed by the team and themselves within the time. Change: Encourage team to share process improvement ideas. Plan & execute -Training/UAT testing/project support. Ensure completion of Mandate Trainings for teams Your skills and experience Minimum bachelors degree or equivalent in relevant field. 4 to 7 years of work experience in corporate Banking, preciously for dbInternet Application (Must) Prior Signature Process knowledge including screening, Coversheets and Archival Process (Must) Well versed with dbInternet Application and all related functions (Maker and Checker) Strong knowledge of Name List and Fircosoft Screening (Must) Lead communication with respective KYC team in case PEP Hits and discount process. Strong knowledge of Banking operations/Financial Products (Trade Finance, Global Transection Banking) Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.) Good communication skills. Interaction with the Middle Office and/or Clients to ensure the timely and accurate processing of all life cycle events. Must be able to work well and adapt to change in a fast-paced environment Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes & responsible for all process related MI reports Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control. Keep leadership team informed of status of cases and proactively identify and flag issues. EOD controls Should be flexible in working hours. Able to work under pressure and against challenging timescales.

Role Description The Associate focuses on effective oversight of strategic data used across the banks systems and infrastructure. This role supports various elements of the data lifecycle, from ensuring and managing that data is captured from the best source, to validating and classifying, and operating controls that optimize its quality and maximize coverage. The associate has responsibility for maintaining robust processes related to data set-up, storage and distribution, as well as system configuration, together with participation in projects designed to streamline infrastructure and improve efficiency. Reference data is integral to the banks response to regulatory requirements. Close partnership is needed with stakeholders such as Front Office, Middle Office, Audit, Compliance and Regulatory. Reporting to deliver solutions that balance immediate business priorities with long term strategic objectives. An Associate primarily handles the management of data operations and ensures governance reports from data interpretation. Your key responsibilities Process: First point of escalation for both internal & external teams for any issues or queries. Managing & monitoring the mailboxes to ensure all mails are actioned within agreed SLA. Handholding the team and assist with process related queries. Preparation & updating of process DTP. To ensure any process update is shared with the team in a timely manner and the document the same. Assess and create checkers/SME within the process. People: Provide regular & structured feedback to analyst/senior analysts on quality and productivity. Planning & rostering the team across shifts & managing leave calendar. Identifying deserving candidates and propose for R&R Control: Follow escalation matrix to ensure aged outstanding are cleared. Ensuring the MIS is up to date and shared with the management daily. Owning the issues, resolve it on priority and escalating wherever required as per escalation matrix. Identify training needs of the team to improve quality & performance. Possess a clear and in-depth understanding of procedures and share across team members. Provides transparency regarding operational incidents, root causes and proposed remediation. Plays a lead role in remediation. Effectively manages escalation notification to AVP with estimated potential or actual impact. Ensuring the mandatory trainings are completed by the team and themselves within the time. Change: Encourage team to share process improvement ideas. Plan & execute -Training/UAT testing/project support. Ensure completion of Mandate Trainings for teams Your skills and experience Minimum bachelors degree or equivalent in relevant field. 4 to 7 years of work experience in corporate Banking, preciously for dbInternet Application (Must) Prior Signature Process knowledge including screening, Coversheets and Archival Process (Must) Well versed with dbInternet Application and all related functions (Maker and Checker) Strong knowledge of Name List and Fircosoft Screening (Must) Lead communication with respective KYC team in case PEP Hits and discount process. Strong knowledge of Banking operations/Financial Products (Trade Finance, Global Transection Banking) Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.) Good communication skills. Interaction with the Middle Office and/or Clients to ensure the timely and accurate processing of all life cycle events. Must be able to work well and adapt to change in a fast-paced environment Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes & responsible for all process related MI reports Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control. Keep leadership team informed of status of cases and proactively identify and flag issues. EOD controls Should be flexible in working hours. Able to work under pressure and against challenging timescales.

Role Description You will be joining the Anti-Financial Crime (AFC) Technology team and will work as part of a multi-skilled agile squad, specializing in understanding, enhancing and expanding the datasets required in Transaction Monitoring to identify Money Laundering or Terrorism Financing. You will have the opportunity to work on challenging problems, analyze large complex datasets and develop a deep understanding of the Transaction Monitoring functions and dataflows. As a key member of our team, you will play a crucial role in ensuring the integrity, accuracy, and completeness of the data required to run our transaction monitoring systems. Your expertise in data analysis, management, and technology will be instrumental to understand and leverage large datasets, ensuring compliance with regulatory requirements, and improving the quality of the Transaction Monitoring alerts. Deutsche Banks Corporate Bank division is a leading provider of cash management, trade finance and securities finance. We complete green-field projects that deliver the best Corporate Bank - Securities Services products in the world. Our team is diverse, international, and driven by shared focus on clean code and valued delivery. At every level, agile minds are rewarded with competitive pay, support, and opportunities to excel. You will work as part of a cross-functional agile delivery team. You will bring an innovative approach to software development, focusing on using the latest technologies and practices, as part of a relentless focus on business value. You will be someone who sees engineering as team activity, with a predisposition to open code, open discussion and creating a supportive, collaborative environment. You will be ready to contribute to all stages of software delivery, from initial analysis right through to production support. What we'll offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities As a Vice President, your role will include management and leadership responsibilities, such as: Collaborate with stakeholders to gather, analyze, and document requirements, ensuring that the requirements are clear, comprehensive, and aligned with business objectives. Work closely with developers and architects to design and implement solutions that meet business needs whilst ensuring that solutions are scalable, supportable and sustainable. Thinking analytically, with systematic and logical approach to solving complex problems with a and high attention to detail Create and maintain comprehensive documentation, including requirements, process flows, and user guides. Ensure that documentation is accurate, up-to-date, and accessible to relevant stakeholders Be the voice of the customer when interacting with the development teams to ensure delivery is aligned to business requirements and expectations, Leading and collaborating across teams, mentoring, teaching, discovering new techniques and helping others to adopt them, leading by example. Employing data querying and analytical techniques to support the understanding of data and creation of reports and actionable intelligence. Your skills and experience Very good analytical problem-solving capabilities, Proven experience in data analysis, management, and technology integration. Proficiency in data analysis tools and programming languages (e.g., Python, SQL, R), ideally in a Cloud or Big Data environment, Understanding of the payments industry, payments systems, data and protocols as well as SWIFT messaging Experience leading and developing junior resources Excellent communication skills, with demonstrable ability to interface and converse at both junior and senior level and with both technical and non-IT staff

To lead a commodity in the region and support Sr. Global Commodity Manager to develop commodity strategies applicable for India plant. Lead & Responsible for spend , inflation, cost savings of the commodity for the region. Provide leadership in industry and supply base information for the responsible commodities. Come join our global, inclusive & diverse team Our purpose is to improve the quality of life of everyone we touch through our innovative motion systems. We are a truly global team bound together by our shared values. Our culture is built on the diversity, knowledge, skills, creativity, and talents that each employee brings to the company. Our people are our company’s most valuable asset. We are committed to providing an inclusive, diverse and equitable workplace where employees of different backgrounds feel valued and respected, regardless of their age, gender, race, ethnicity or religious background. We are committed to inspiring our employees to grow, act with ownership and find fulfilment and meaning in the work they do.

Your key responsibilities Lead QA function responsible for the 6-eye sample reviews across products and processes within the function. Oversight the governance and quality methodology utilized for this. Responsible for the work outputs produced by the QA team (currently comprising of 2 people). Responsible for managing (incl. facilitation) of all periodic governance forums within the function; should be able to liaise with multiple stakeholders across business, operations and technology to prepare for the meetings along with materials/agenda and track/maintain minutes of meeting. Ensure that all periodic reporting into the various functional and regional forums are promptly completed to time and quality Liaise with Divisional Control Office (DCO) Embedded Risk Team members and Internal Audit teams on Finding closures and ongoing reviews. Facilitate the reviews conducted along with Operations Leads of the function. Track all requests for adhoc data submissions and promptly respond to them by consulting with the IB SSI Operations Head Responsible for periodic independent testing of operational controls and their assessment Act as a product lead for the function ensuring appropriate controls are in place from technical and operational standpoint; work with Operations and Technology to maintain the BoW and report on progress of delivery across the deliverables. Collaborate with the F2B Transformation Team as needed on any strategic initiatives planned. Effectively communicate upwards, regularly reporting on status and sharing work product materials, producing management decks as and when necessary Actively support the business strategy, plans and values, contributing to the achievement of a high-performance culture Your skills and experience Overall 10+ years of capital markets financial services domain experience Preferably should have experience working within Operations, with extensive knowledge of the controls framework Any experience leading change programs and managing product suites within Operations is a plus Strong stakeholder management skills and communication skills (written and verbal) Able to plan, track and monitor work deliverables independently and prioritize work demands Experience building benefits case forecasts and performing cost allocation activities Ability to work independently, lead and collaborate effectively with other team members and stakeholders Strong analytical and problem-solving experience and ability to grasp new concepts, provide insights and solutions High attention to detail and ability to stay organized despite multiple demands Ability to identify and escalate problems at an early stage Ability to work in virtual teams and matrix/global organizations Others Proficient communication skills Proficient English language skills (written/verbal) Ability to work in virtual teams and in matrixed organizations Excellent team worker Agile methodologies knowledge Presentation skills Conflict resolution skills

Job Title: Client Solutions & Partnerships Analyst, Institutional Cash Management, AS Role Description This role is to hire a junior analyst in the Client Solutions & Partnerships team to support the Client Solutions & Partnerships teams mandates globally which includes activities such as RFP completion, response database administration and maintenance, as well as analysis execution across different tools to support the evaluation of opportunities to foster revenues. Overview of Client Solutions & Partnership team The Client Solutions & Partnerships team sits under the wider Institutional Cash Management (ICM) franchise. It is responsible for designing and developing targeted client solutions in a consultative approach, working closely with our product partners and Sales organization to drive revenues and improve profitability. The team also holistically manages the banks key banking partnerships globally from a clearing network management perspective to help drive revenues for the ICM franchise and beyond. And lastly, the team would also represent the DB in key industry forums and working groups to broaden the DB branding globally. What well offer you As part of our flexible scheme, here are just some of the benefits that youll enjoy Your key responsibilities Management of the RFP execution process, including completion of RFP documents and ad hoc requests independently with a good understanding of Institutional Cash clients/prospects. Effective administration and maintenance of the RFP database, including regular reviews and engagement with Subject Matter Experts. Close interaction with internal IC&T stakeholders, such as Product Management, Sales and other teams outside IC&T (e.g. interactions with Legal, AFC, Risk) in response to client requests Support of projects or ad-hoc requests in the ICM franchise and proactively contribute to develop analytical solutions to optimise revenues. Execution of new value-added industrialized MIS and analytics framework to support the broader Client Solutions and Partnership team as well as Sales for negotiations with clients. Delivery of Client Solutions presentation and materials creation. Your skills and experience Professional and personal skills Proficiency in Microsoft Office applications (Excel, PowerPoint, Word) and ability to learn new technology applications as and when needed. Analytical and problem-solving skills combined with excellent written and verbal communication skills with the ability to cater to different stakeholders. Organized, able to work under pressure and multi-task with strong attention to detail, with effective time management skills to deliver the required outputs on time. Able to become collaborative and can work independently in a fast-paced, deadline driven and multi-cultural environment. Experience in the financial services and payments industry (with focus on Financial Institutions) is a plus Strong Team Player mentality paired with motivation to work in a highly dynamic, international and diverse environment while performing well under pressure.

The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments including processing of physical cash/valuables, as well as the handling of cash related investigations. This includes the processing of time-critical, complex transactions on behalf of the Banks internal and external clients, cash-related investigations involving enquiries from clients and internal stakeholders on cash payments before and after execution. It often involves time critical, potentially complex or in some cases regulated tasks including interaction with internal and external stakeholders. The Payments Processing Operator undertakes the complete and accurate capturing of payment transactions including physical cash/valuables transactions, ensuring that all payment-related information and relevant parties are processed according to established Service Level Agreement (SLAs) and industry guidelines. In addition, the Operator should ensure that procedures are properly executed to reduce processing risk and identify potential areas for process improvement whether internally within the Bank or for our clients. The Payments Processing Operator may also be in direct contact with clients in relation to payment processing offered by the Bank if this is agreed with respective front office functions. They may need to deal with the escalation and remediation of client complaints as well as managing relationships with the front office and other internal and external parties at an appropriate level. Your key responsibilities Processing Standards Process items adhering to procedures and cut-off times. Assist the team in the day to day operations. Liaise with the sending location in case of any clarification. Communicate to the team all process related clarifications received from the sending location. Collate data regarding process issues and communicate the same to the Manager. Carry out all the EOD functions as per checklists and maintain the relevant records. Ensure that all self-assessment reports and backup papers are signed by the responsible person after checking and the report is countersigned by the Team Manager. Maintain a record of all the relevant changes in procedural aspects Collate data regarding changes to the KOP and communicate the same to the Manager. Ensure training of new recruits as per the Training Module. To ensure proper backups are created within the department Escalation Escalate issues to supervisors and managers as per the escalation procedure. Keep Team Manager advised of the exceptional occurrences, to enable appropriate action.. Ensure that all procedures laid down for process are adequately followed. Ensure compliance of internal regulations To escalate any process related ambiguities to their respective supervisors or manager for clarification Compliance To communicate all potential business opportunities which have been identified in the course of regular transaction and to assist the management in the efforts for business development Business Opportunities To achieve the Job objectives set within the timelines agreed. Contribution to innovation. Contribute ideas with the objective of achieving excellence in service quality. Carry out the monthly departmental self-assessments, based on the checklists. Ensure that the checking is done in true spirit and evidences all control lapses with suggested actions. Additional Responsibilities Ensure all amendments and or updates to the KOP are made on the defined timelines. Ensure training of new recruits as per the Training Module. Carry out tests or quizzes to assess the trainees Maintain all relevant training records. Assist the manager in preparation of various team related MIS Your skills and experience Clear understanding of Payments flow Well versed with SWIFT Risk and Regulatory Payments, SWIFT Back office operation, Operation Risk Minimum Graduation in any stream.

Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG (DB), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process

Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG (DB), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process

Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG (DB), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process

Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG (DB), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process

Operations provides support for all of Deutsche Banks businesses to enable them to deliver transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and service centers in locations including Bucharest, Moscow, Pune, Dublin and Cary. We process payments in excess of a trillion euros across the banks platforms, support thousands of trading desks and enable millions of banking transactions, share trades and emails every day A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent. In accordance with Anti-Money Laundering Requirements, Banks, such as Deutsche Bank AG (DB), are obliged to perform Know-your-client (KYC) reviews on all new clients they adopt. These checks and reviews are made in strict accordance with regulatory requirement and the banks internal policies. The project involves verification of the Client data, performing due diligence checks on the Clients, reviewing KYC documentation performing the risk assessment of the Client, liaising with the Business/Compliance, advising on KYC requirements and signing off on new client adoptions.The Reg & Tax analyst role is an operations function where you will be involved in reviewing various regulatory documents related to clients to ensure that all the regulatory requirements are met and the bank is in compliance. Your key responsibilities Responsible for verification of Client data Perform due diligence of new and existing clients covering a wide range of different client types including; Listed and Regulated, small/medium/ large private and public companies as well as more complex structures such as; SPVs, Co-operatives, Foundations and Funds, Governments, Joint Ventures, etc. Verifying KYC documentation of the Clients to be adopted/reviewed Perform the risk assessment of the Client to be adopted/reviewed Signing off on new client adoptions and periodic reviews Manage New Client Adoption or Periodic Review stream, to ensure that all requests are approved in accordance with regulatory requirements and the banks internal policies Manage exception ensuring that all SLAs defined with the Business on timeliness and quality are adhered Your skills and experience 6+ years of relevant work experience (AML/KYC/Compliance related) within Corporate Financial Services Industry / Banking / KPOs , Research/Analytics role in other Banks / KPOs etc Conduct client profile reviews for customer accounts as a Quality Reviewer / Checker is a must Experience in working directly with Business & Clients (Outreach) is a plus Understanding of Control, Compliance, Investigation/chasing functions in banks Familiarity AML/KYC regulations and industry guidelines (FSA, JMLSG, 3rd EU Money Laundering Directive, MiFID) Ability to interpret regulatory guidelines and assessing risk scores and entity types Ability to interpreting alerts Ability to identifying trends and inconsistencies Understanding of end to end KYC process

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. OR 4-year bachelors degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, finance and accounting, or related professional area. Preferred: General Manager experience in limited or full-service property. Ability and willingness to work flexible hours including weekends, holidays and late nights. Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance.

Role Description Business Funded resources for S2 Testing- Responsible for delivery of the value and strategic outcomes of S2 that ensuring successful transition into the organisations goals, processes and technologies. Critical for developing project/ product & change artefacts during the change lifecycle, e.g., scope, business case, communication, change management and / or training plans, materials and overseeing / monitoring the execution to ensure adoption and minimal disruption of normal business operations. Need to provide training/mentoring where applicable on various methodologies; including change management, agile, process re-engineering, robotics, project methodologies, and continuous deployment. Extremely critical to catch up on KD delay Your key responsibilities The Clearing and Settlement Analyst is accountable for managing the end-to-end clearing and settlement process, ensuring smooth and timely market settlement of securities and cash transfers between the bank and its counterparty. This includes clearing and settlement through primary and secondary markets, or direct payment to clients and banks. The Clearing and Settlement Analyst supports interfaces with different internal and external stakeholders (front office, clients, brokers, nostro agents, exchanges and clearing houses) involved in the clearing and settlement process chain, according to the market standards. The role is responsible for trade date to settlement date processes (pre-matching and confirmation, trade processing, cash transfer, instruction routing, depot and inventory management, funding and settlement monitoring) and post-settlement date processes (fails management). Your skills and experience Competencies An organized self-starter able to manage in a complex environment A team player who continually collaborates and shares information Continually looks to simplify and standardize solutions Actively seeks to reduce complexity and do the right thing Persistent in your drive for quality and excellence Architecturally minded with an ability to simplify complex activities Consistent in your approach to activities and tasks An excellent communicator (written & verbal) Influencer and problem-solving person Fluent in English (written/verbal) additional language(s) are an advantage but not mandatory Knowledge & Experience Experience in a Banking domain with Clearing and Settlement processing. Experience working closely with Product Owners and Stakeholders along with maintaining product backlogs and driving release content throughout via prioritized stories. Good knowledge of Clearing, Settlements and SWIFT will be a pre. Ability to work in a Matrix organization with stakeholders spread across geographies. Understanding of agile (scrum) methodology Experience in conceptualization and solution definition Good analytical and problem-solving experience Broad knowledge and awareness of (related) business solutions in the marketplace Ability to identify and interpret stakeholders needs and requirements Self-motivated and flexibility to work autonomously coupled with ability to work in virtual teams and matrix/global organizations including appreciation of different cultures during collaborating and sharing. Ability to influence and motivate other team members and stakeholders through strong dialogue, facilitation and persuasiveness.

The Embedded Risk Team is an independent Risk Management group aligned to IB and Cross Product Operations, with the responsibility of supporting Operational Risk & Control for Investment Bank & Cross Product Operations. You will be aligned primarily to work with operations teams that support DBs Money Market & Treasury Operations business globally, with primary responsibility for Risk Management, Risk Reporting, and Incident & Finding Management, alongside broader control-led initiatives. You will partner with our global risk team and work collaboratively with 1st line operational staff to proactively managing all risk attributes, ensuring risk is managed in line within the group appetite. This is a high visibility role requiring ability to work independently, learn complex concepts quickly, build strong relationships, working collaboratively with business teams globally. Able to challenge and be challenged whilst maintaining the highest levels of professionalism. Drive quality and consistency across the ERT processes. This role will lead multifaceted and engagement with senior stakeholders across multiple teams globally. Your Key Responsibilities This role will lead multifaceted and with engage with senior stakeholders across multiple teams globally. Organizes and assembles the peoplepower, technology and processes necessary to address the current and future requirements of the business. Understands that risk identification is key to the business, collaborating with the line in remediating risk by implementing suitable controls. Playing an active and key role in stakeholder management necessary for supporting the mission, vision strategies, objectives, and goals of business. Developing and training the team and taking the function to the next maturity level Support the collation of key management information and the conduct of periodic risk governance meetings Review and approve finding life cycle event requests with COE team (in line with the standards highlighted in findings management policy) Review and approve Operational Incidents / Problems & Events, ensuring timeliness and accuracy in the recording of all required information and that all escalation requirements are made to relevant Senior Management. Chair Monthly Risk and Control Governance forums, ensuring all reporting attributes are covered and appropriate minutes and actions are recorded. Manage requirements of any additional Risk and Control initiatives and Senior Management requested Read Across of events where required. Provide an informed and independent risk perspective, including guidance and challenge to operational stakeholders. Engage with key stakeholders to assist in the development of a risk-based assessment Book of Work by referencing various trigger events e.g. key risk indicators outside risk appetite, major incidents or major change event Deliver functional training sessions to develop / enhance skillset for ERT team members Your skills and experience 15-20 years work Experience of working in financial services industry preferably in MNC Bank with strong functional and product knowledge of investment banking, payments, SCAF, MiFID II, asset and wealth management products as well as strong awareness of risk management principles including 3 Lines of Defense model. Experience with Finding Management and engagement with Internal / External Group Audit Have a demonstrated ability in taking a proactive approach to tasks and responsibilities with capability to work independently with minimal direction and prioritize competing deliverables A strong communicator with ability to develop relationships with both senior and junior levels and provide clear and unambiguous guidance and decisions. Inquisitive and probing approach to problem solving, strong analytical skills, high attention to detail, solid organizational and interpersonal skills. Effective problem-solving, decision-making capability and leadership qualities Strong verbal and written communication skills with experience of reporting to senior management Ability to maintain objectivity and independence in raising areas of operational risk exposure as well as in having an effective working relationship with key stakeholders Experience in handling projects independently and working to deadlines and budget i.e., strong project management skills Self-starter, proactive and excellent team player with ability to work well under pressure in a fast-paced environment and always with professionalism. Ability to be open minded, share information, transfer knowledge and expertise to team members Strong delivery focus and experience in leading projects end to end

The Embedded Risk Team is an independent Risk Management group aligned to IB and Cross Product Operations, with the responsibility of supporting Operational Risk & Control for Investment Bank & Cross Product Operations. You will be aligned primarily to work with operations teams that support DBs Money Market & Treasury Operations business globally, with primary responsibility for Risk Management, Risk Reporting, and Incident & Finding Management, alongside broader control-led initiatives. You will partner with our global risk team and work collaboratively with 1st line operational staff to proactively managing all risk attributes, ensuring risk is managed in line within the group appetite. This is a high visibility role requiring ability to work independently, learn complex concepts quickly, build strong relationships, working collaboratively with business teams globally. Able to challenge and be challenged whilst maintaining the highest levels of professionalism. Drive quality and consistency across the ERT processes. This role will lead multifaceted and engagement with senior stakeholders across multiple teams globally. Your Key Responsibilities This role will lead multifaceted and with engage with senior stakeholders across multiple teams globally. Organizes and assembles the peoplepower, technology and processes necessary to address the current and future requirements of the business. Understands that risk identification is key to the business, collaborating with the line in remediating risk by implementing suitable controls. Playing an active and key role in stakeholder management necessary for supporting the mission, vision strategies, objectives, and goals of business. Developing and training the team and taking the function to the next maturity level Support the collation of key management information and the conduct of periodic risk governance meetings Review and approve finding life cycle event requests with COE team (in line with the standards highlighted in findings management policy) Review and approve Operational Incidents / Problems & Events, ensuring timeliness and accuracy in the recording of all required information and that all escalation requirements are made to relevant Senior Management. Chair Monthly Risk and Control Governance forums, ensuring all reporting attributes are covered and appropriate minutes and actions are recorded. Manage requirements of any additional Risk and Control initiatives and Senior Management requested Read Across of events where required. Provide an informed and independent risk perspective, including guidance and challenge to operational stakeholders. Engage with key stakeholders to assist in the development of a risk-based assessment Book of Work by referencing various trigger events e.g. key risk indicators outside risk appetite, major incidents or major change event Deliver functional training sessions to develop / enhance skillset for ERT team members Your skills and experience 15-20 years work Experience of working in financial services industry preferably in MNC Bank with strong functional and product knowledge of investment banking, payments, SCAF, MiFID II, asset and wealth management products as well as strong awareness of risk management principles including 3 Lines of Defense model. Experience with Finding Management and engagement with Internal / External Group Audit Have a demonstrated ability in taking a proactive approach to tasks and responsibilities with capability to work independently with minimal direction and prioritize competing deliverables A strong communicator with ability to develop relationships with both senior and junior levels and provide clear and unambiguous guidance and decisions. Inquisitive and probing approach to problem solving, strong analytical skills, high attention to detail, solid organizational and interpersonal skills. Effective problem-solving, decision-making capability and leadership qualities Strong verbal and written communication skills with experience of reporting to senior management Ability to maintain objectivity and independence in raising areas of operational risk exposure as well as in having an effective working relationship with key stakeholders Experience in handling projects independently and working to deadlines and budget i.e., strong project management skills Self-starter, proactive and excellent team player with ability to work well under pressure in a fast-paced environment and always with professionalism. Ability to be open minded, share information, transfer knowledge and expertise to team members Strong delivery focus and experience in leading projects end to end

The Embedded Risk Team is an independent Risk Management group aligned to IB and Cross Product Operations, with the responsibility of supporting Operational Risk & Control for Investment Bank & Cross Product Operations. You will be aligned primarily to work with operations teams that support DBs Money Market & Treasury Operations business globally, with primary responsibility for Risk Management, Risk Reporting, and Incident & Finding Management, alongside broader control-led initiatives. You will partner with our global risk team and work collaboratively with 1st line operational staff to proactively managing all risk attributes, ensuring risk is managed in line within the group appetite. This is a high visibility role requiring ability to work independently, learn complex concepts quickly, build strong relationships, working collaboratively with business teams globally. Able to challenge and be challenged whilst maintaining the highest levels of professionalism. Drive quality and consistency across the ERT processes. This role will lead multifaceted and engagement with senior stakeholders across multiple teams globally. Your Key Responsibilities This role will lead multifaceted and with engage with senior stakeholders across multiple teams globally. Organizes and assembles the peoplepower, technology and processes necessary to address the current and future requirements of the business. Understands that risk identification is key to the business, collaborating with the line in remediating risk by implementing suitable controls. Playing an active and key role in stakeholder management necessary for supporting the mission, vision strategies, objectives, and goals of business. Developing and training the team and taking the function to the next maturity level Support the collation of key management information and the conduct of periodic risk governance meetings Review and approve finding life cycle event requests with COE team (in line with the standards highlighted in findings management policy) Review and approve Operational Incidents / Problems & Events, ensuring timeliness and accuracy in the recording of all required information and that all escalation requirements are made to relevant Senior Management. Chair Monthly Risk and Control Governance forums, ensuring all reporting attributes are covered and appropriate minutes and actions are recorded. Manage requirements of any additional Risk and Control initiatives and Senior Management requested Read Across of events where required. Provide an informed and independent risk perspective, including guidance and challenge to operational stakeholders. Engage with key stakeholders to assist in the development of a risk-based assessment Book of Work by referencing various trigger events e.g. key risk indicators outside risk appetite, major incidents or major change event Deliver functional training sessions to develop / enhance skillset for ERT team members Your skills and experience 15-20 years work Experience of working in financial services industry preferably in MNC Bank with strong functional and product knowledge of investment banking, payments, SCAF, MiFID II, asset and wealth management products as well as strong awareness of risk management principles including 3 Lines of Defense model. Experience with Finding Management and engagement with Internal / External Group Audit Have a demonstrated ability in taking a proactive approach to tasks and responsibilities with capability to work independently with minimal direction and prioritize competing deliverables A strong communicator with ability to develop relationships with both senior and junior levels and provide clear and unambiguous guidance and decisions. Inquisitive and probing approach to problem solving, strong analytical skills, high attention to detail, solid organizational and interpersonal skills. Effective problem-solving, decision-making capability and leadership qualities Strong verbal and written communication skills with experience of reporting to senior management Ability to maintain objectivity and independence in raising areas of operational risk exposure as well as in having an effective working relationship with key stakeholders Experience in handling projects independently and working to deadlines and budget i.e., strong project management skills Self-starter, proactive and excellent team player with ability to work well under pressure in a fast-paced environment and always with professionalism. Ability to be open minded, share information, transfer knowledge and expertise to team members Strong delivery focus and experience in leading projects end to end

Resume: Tanuja@wissenpro.com | Call: 88970 21143 Job Description: We are seeking an experienced Team Leader to oversee day-to-day operations in our BPO/KPO environment. The ideal candidate will be responsible for driving team performance, managing key metrics such as Attrition, Shrinkage, AHT (Average Handle Time), CSAT, and SLA compliance , and ensuring high levels of employee engagement and client satisfaction. Key Responsibilities: Lead and manage a team of associates to achieve defined KPIs. Monitor and control Attrition, Shrinkage , and ensure optimal resource utilization. Track and improve AHT , FCR (First Call Resolution), and quality scores. Conduct regular team meetings, coaching sessions, and performance reviews. Collaborate with operations and HR to address performance and behavioral issues. Prepare and analyze reports on operational performance and present insights to management. Key Skills: Strong command over operational metrics like Attrition, Shrinkage, AHT, CSAT, and Productivity . Leadership and people management skills. Excellent communication and conflict resolution abilities. Experience with CRM/ticketing tools and reporting systems.

Send resume: Raveena@wissenpro.com | Call: 70320 46318 We're Hiring: Operations Managers Voice & Chat (Contact Center) Lead and optimize customer support operations across voice and chat in a fast-paced BPO environment. Key Responsibilities: Manage day-to-day contact center operations. Drive service levels, quality, and team productivity. Monitor KPIs and ensure process compliance. Coach teams to meet and exceed performance targets. Collaborate across departments for smooth operations. Qualifications: Graduate (MBA preferred). 1+ year in contact center operations leadership. Strong team management, analytical, and communication skills. Familiar with CRM tools and call center tech.

Job Responsibilities : Business Operation - Responsible for entire business operations of the assigned stores across the region. Maintain retail operational standards across all stores as per organisations guidelines. P&L - Drive Top line business, in terms of profitability of the stores & handling collections from the partner. Consistently achieving the targets. SOP Implementation – Executing store operations as per the SOP’s and ensure same is followed across stores. Define store best practices for functional area of expertise. Tracking Stock sell-thru, store & category-wise Inventory Management and follow-up with SCM and Merchandising team Facilitate HR in Responsible for hiring, training and performance evaluations of staffs. Monitor employee’s daily regular operational activities. Team management and productivity - Maintain frequent communication with stores, soliciting feedback, and achieve continuous business improvement. Ensure the training and development of all teams through Store managers. Coach and support employees for continuous sales achievement; thereby increasing individual and store productivity. Product Promotion - Drive marketing and promotional activities in the stores as per the plan. Prepare and share market Intelligence report to support marketing initiatives. Franchisee Management: Coordination with franchisees for the smooth & productive functioning of Stores. Managing staff recruitments with the franchisee. Reports : Analyzing P&L and stock reports to improve the output of the Store. Establish action plans to drive the performance of sales, inventory control, ensuring necessary cost controls, control on operational expenses. Responsible for Store maintenance: Giving feedback to concerned departments for any snag that needs action to be rectified according to brand standards Control shrinkage level Promote healthy performing work culture. Ensure high service levels standards are met and adhered to achieve great customer satisfaction. Ensuring VM presentation and compliance in stores are up to company standards. Analyzing on weak areas in mystery audits and guiding the team for better results. Motivate staff to increase sales and maintain competitive environment in stores. Take initiatives and necessary actions to address underperforming stores. Coordination with all the internal stakeholders for smooth business operations. Conducting regular sales briefing to discuss latest sales techniques for new products, slow moving and overall performance Address and resolve employee’s grievances.

Responsibilities: * Manage customer calls & queries * Ensure operational efficiency * Maintain high customer satisfaction ratings * Collaborate with teams on process improvements * Handle customer relationships Performance bonus

Looking for AVP/VP OPERATIONS for one of the biggest Apparel Manufacturing Co (Prefer with International work exp) @ Bangalore. Exp : 23 - 30 yrs / Open Sal; Inr 48 – 54 L pa /nego Required Candidate profile Mail at careermark@motujji.com & JOBSatCAREERMARK@gmail.com

1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre Roles and Responsibilities 1. Handling the entire operations of the centre 2. Taking care of throughout responsibility of training and placements of the students. 3. Handling the entire administration of the centre. 4. Handling the collections of a particular centre. 5. Making daily reports 6. Taking care of certification of the students. 7. People reporting to the Center Operation Manager are: Admin, Trainers, Reception, Accounts , Security and housekeeping. 8. COM has to ensure: a) No dropouts b) Certification c)Upselling d)PTMs e)Student engagement activities f) Placement of students in centre