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1.0 - 3.0 years
5 - 11 Lacs
Gurugram, Bengaluru
Work from Office
About the Company: Urban Company is a tech-enabled home services marketplace. Customers use our platform to book services, such as beauty treatments, haircuts, massage therapy, cleaning, plumbing, carpentry, appliance repair, painting , which are delivered in the comfort of their home and at a time of their choosing. The Native RO category by Urban Company is a specialized vertical focused on delivering premium water purifiers. It addresses the growing need for high quality and reliable water purifiers, ensuring customers have access to clean, safe, and healthy drinking water. With a commitment to quality, reliability, and customer satisfaction, this category is designed to simplify the complexities of the water purifier industry. The Native RO category sets itself apart by combining technical expertise, high-quality parts, and a customer-centric approach. About the Role: As a Category Manager for the Native team , you will play a pivotal role in scaling the category by developing and executing comprehensive business strategies. You will own category performance, oversee business planning, and drive initiatives to meet growth targets. Working closely with cross-functional teams, you will identify opportunities to optimize processes, improve service quality, and deliver an unparalleled customer experience What you'll do: Solve for structural problems at a central level to speed up the growth of the category Own analytical projects to solve different types of business problems Service Partner Enablement: Collaborate with the operations team to onboard, train, and empower service partners to deliver high-quality services Enable on-boarding of great service professionals in the category Institutionalize service delivery norms and set centralized processes for the category Collaborate with cross-functional internal partners in marketing, technology and product to execute multiple category and central level projects Work with the marketing team to generate customer requests and improve demand What we need: Sharp and hungry professionals willing to go above and beyond to create impact 1 to 3 years of work experience from Tier 1 or Tier 2 institutes Bachelors degree is mandatory Ability to work in an environment that is fast paced, requires solving ambiguous problems and highly outcome oriented. We will look for candidates who display these characteristics and have demonstrated the ability to solve problems on ground. Strong analytical skills Hustle and get things done attitude What can you expect: A great work environment with massive ownership and growth opportunities - we hire folks for a career opportunity, not just the role. Energy and hustle of a startup with processes and depth of a big organization Expect to work with people you can learn from and are invested in your growth Opportunity to be part of the mission to transform customer and partner experience Latest tools and technology to get things done provided by the company Health insurance benefits for you and your family At Urban Company we are committed to providing equal and fair opportunities in employment and creating an inclusive work environment. We endeavor to maintain a work environment free from harassment based on age, color, physical ability, marital status, parental status, ethnic origin, religion, sexual orientation, or gender identity.
Posted 1 month ago
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