22155 Operations Jobs - Page 8

The Manager position in Mutual Fund involves leading a team in the Mutual Fund Voice and Operations process. The ideal candidate should have at least 8 years of experience in mutual fund voice or operations and must possess the ability to effectively manage and supervise a team in this domain. The primary work location for this role is in Mumbai. This is a full-time position with a salary of up to 13 lacs per annum. The benefits include Provident Fund. The applicant is required to disclose their current CTC and notice period during the application process. If you have experience in leading a team for mutual fund process voice or operations, please provide a simple response of Yes or No.,

At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As a Senior, your responsibilities will include monitoring and driving the progress of the Project to ensure milestones relating to overall project development/management are met. You will be responsible for managing the overall budget and coordination of projects across the span. Additionally, you will manage client and internal leadership visits, presentations, and overall coordination. Your role will involve liaising with clients and the internal team for timely delivery and smoother implementation of all collaterals. You will also be involved in hiring coordination and preparing reports for leadership review. As a Project Manager, you will ensure end-to-end metric and process-based delivery of the project are duly looked into. This will also entail tracking and preparing Budgeting, Projections, Utilization, and other Operation metrics. You will be responsible for the preparation of various management presentations, reports, data analytics, and ad hoc management financial reports as required. Your involvement will be at a strategic and operational level. To be successful in this role, you are required to have a Master's degree with 6-8 years of industry experience in operations, project management, Management Information Systems, or Budgeting. Proficient knowledge of MS Excel, PowerPoint, and MS Word is essential. Certifications in the domain of Operations and Project Management would be preferred. Experience in the preparation of budgeting and Budget Control Systems is a must. You should have the ability to communicate timely, effectively, and proactively as the role would require working closely with senior leadership. Prior experience with Consulting will be an add-on. Being detail-oriented, having excellent analytical skills, and displaying effective interaction capabilities with various stakeholders are key requirements. Very strong program management skills, interacting with multiple stakeholders, coordination, planning resources, and adjusting project plans to meet timelines are essential attributes. Additionally, excellent problem-solving skills are highly valued. EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate. Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.,

As a Procurement and Operations Specialist, your primary responsibility will be to source and procure goods and services in compliance with company policies and procedures. You will be required to negotiate prices, terms, and conditions with suppliers to ensure the best value for money. Additionally, evaluating bids and quotations will be crucial to make informed decisions. Managing relationships with suppliers and vendors will also be a key aspect of your role. In terms of operations, you will be responsible for coordinating and overseeing the day-to-day operations of the organization. Your focus will be on ensuring the efficient use of resources and optimizing processes to enhance overall productivity. Managing inventory, logistics, and the supply chain will be essential tasks, along with identifying and implementing process improvements to streamline operations. To excel in this role, we are looking for candidates who hold a Bachelor's degree in Business Administration, Supply Chain Management, or a related field. A minimum of 2-3 years of experience in procurement and operations is required. You should have a strong understanding of procurement principles and practices, along with excellent negotiation and communication skills. The ability to thrive in a fast-paced environment, meet deadlines, and exhibit strong analytical and problem-solving skills is crucial. Proficiency in MS Office and ERP systems is necessary, and a postgraduate degree or certification in procurement or supply chain management would be advantageous. Experience in a similar industry or sector, as well as knowledge of quality management systems and standards, will be beneficial. Key Skills: procurement, communication, supply chain, ERP systems, operations, supply chain management, analytical skills, quality management systems, supplier management, negotiation, inventory management, problem-solving, operations management, process improvement, logistics, supply, MS Office,

As a candidate for this role, you should possess a Master's degree in Operations, Supply Chain Management, a relevant field, or have equivalent practical experience. You must have experience in building integrated systems throughout the entire lifecycle, which includes analyzing, designing, building, testing, implementing, and supporting supply chain systems. Prior internship or full-time experience in designing and implementing supply chain systems is also required. Ideally, you should have experience working with database technologies, both standalone and cloud-based databases, for data extraction using simple SQL queries and quantitative data manipulation. You should also be adept at identifying, assessing, estimating, and resolving business challenges, especially those involving evaluating variable factors. Additionally, experience in defining and implementing best practices for solution design, solution development, systems configuration, test documentation/execution, issue identification, and resolution is preferred. A solid understanding of software development, build, and deployment processes is necessary for this role. You should be able to collaborate closely with developers to translate business requirements into technical solutions. Your role will involve partnering with internal business teams and application engineers to define product requirements and successfully implement solutions. You will also be responsible for conducting workshops to build robust solutions for medium to complex business problems, designing medium-complexity solutions, and creating comprehensive documentation for system solution designs, configurations, test strategy, test plans, and issue resolution. At Google, the Business Systems Integration team works at lightning speed to remove roadblocks that hinder progress. You will be instrumental in identifying time-consuming internal processes and developing reliable and scalable solutions that align with the company's size and scope. By listening to and translating Googler needs into high-level technical specifications, you will design and develop recommended systems and consult with Google executives to ensure smooth implementation. Your responsibilities will also include determining application designs and feature requirements for the product, writing and troubleshooting code, implementing and testing new tools, and diagnosing the root causes of technical issues. The Supply Chain ecosystem at Google consists of both internally designed systems and third-party commercially available products. In this role, you will play a crucial part in integrating and scaling these systems for Alphabet. Your experience in implementations involving complex workflows and heterogeneous system architectures will be key in ensuring the seamless functioning of the supply chain systems.,

You will be joining a high-growth IT consulting and operations management firm that specializes in providing end-to-end digital transformation and technology solutions to global clients. As a key member of our HR team, you will play a crucial role in driving operational excellence, enhancing employee engagement, and ensuring compliance to support our rapid scaling while maintaining a people-first culture. Your responsibilities will include leading and managing various HR operations such as workforce planning, recruitment, onboarding, performance management, and offboarding. You will be tasked with developing, implementing, and maintaining HR policies, procedures, and best practices that are aligned with business goals and statutory requirements. Collaborating closely with business leaders, you will help forecast staffing needs, devise talent acquisition strategies, and oversee employee lifecycle management. Additionally, you will spearhead employee engagement initiatives, retention strategies, and recognition programs to nurture a high-performance work culture. Ensuring compliance with labor laws, statutory regulations, and internal audits will also be a critical aspect of your role. Furthermore, you will be responsible for mentoring, coaching, and fostering the continuous learning and operational excellence of the HR team. To excel in this role, you should possess at least 6 years of HR generalist or operations management experience in a dynamic environment, along with a Bachelor's degree in Human Resources, Business Administration, or a related field. A deep understanding of Indian labor laws, compliance, and statutory requirements is essential, as is proven expertise in recruitment, talent management, employee relations, and HRIS implementation. Strong interpersonal, communication, and stakeholder management skills are also crucial, alongside an analytical mindset with proficiency in HR metrics and reporting. Preferred qualifications include a Master's degree in HR Management, MBA, or equivalent, as well as certifications like SHRM-CP/SCP, CIPD, or other HR credentials. Experience in the IT/Technology or BPO sector and familiarity with HRIS platforms such as SAP SuccessFactors, Workday, or similar systems would be advantageous. Previous leadership experience in managing HR professionals is also desirable. In return, you can look forward to a collaborative and inclusive work environment that offers opportunities for professional growth. Our comprehensive benefits package includes health insurance, paid time off, and wellness initiatives, while on-site amenities like a cafeteria, wellness programs, and regular employee engagement events contribute to our vibrant company culture.,

Job Title: Operations Intern Company: Impacteers Location: Chennai Employment Type: Internship Duration: 3 months and extension based on performance Department: Operations About Impacteers Impacteers is the world's first AI-powered Business-to-Talent (B2T) platform. We bridge the gap between education and employability by helping students, jobseekers, and professionals upskill, connect with mentors, and land meaningful opportunities while enabling enterprises to recruit smarter and faster. About the Role As an Operations Intern, you will work directly under Core Operations, supporting the Operations Associate and other department leads. Your role will focus on process tracking, coordination, and ensuring smooth execution of daily workflows. Key Responsibilities * Maintain trackers, reports, and operational dashboards * Coordinate cross-department tasks and follow-ups with various teams * Document processes, SOPs, and dependencies * Support project execution for mentorship programs, courses, assessments, and partner tie-ups * Highlight operational inefficiencies and propose improvements. Requirements * Strong organizational and multitasking abilities * Good with MS Office/Google Workspace tools * Clear communication and ability to work with multiple stakeholders * Enthusiastic about learning operational processes in a fast-paced startup. Why Impacteers * Mission-driven: Help millions find their true calling * Culture: Ownership, transparency, and user obsession at the core * Competitive compensation Professional development opportunities * Chance to shape the future of career development

As a part of SAP's S4 HANA Delivery@Scale, Global Digital Finance team, you will play a crucial role in bringing together all SAP Finance related solutions and services. This includes solutions for GL/AP/AR, Asset Accounting, Controlling, Central Finance, Group Reporting, REFX, Treasury and Cash Management, Profitability and Performance Management, among others. Our global team supports customers worldwide, and you will have the opportunity to work from our centers in Bangalore and Mumbai, India. At SAP, we are committed to helping the world run better through our innovative technologies that empower over four hundred thousand customers globally. Our focus on collaboration, inclusivity, and continuous learning ensures a workplace that values diversity, flexibility, and individual contributions. With a strong emphasis on personal development and recognition, we offer a caring team environment where you can thrive and bring out your best. Our company culture emphasizes inclusion, well-being, and flexible working models to ensure that every individual, irrespective of their background, has the opportunity to excel. We believe in leveraging the unique talents of each employee to drive innovation and create a more equitable world. As an equal opportunity employer, SAP is dedicated to fostering a diverse and inclusive workforce and provides accessibility accommodations for applicants with disabilities. SAP is a purpose-driven and future-focused organization that values the diverse capabilities and qualities of its employees. With a global team of over one hundred thousand employees and a strong commitment to personal growth, we strive to connect industries, people, and platforms to deliver effective solutions to every challenge. Join us at SAP to unleash your potential and contribute to building a better future for all. In order to support our global interactions with SAP entities and stakeholders worldwide, proficiency in English is required for roles based in Quebec, Canada. If you are passionate about making a difference and want to be a part of a collaborative team that drives positive change, SAP offers a rewarding and inclusive work environment where you can thrive and make a meaningful impact.,

Fleettrack, a growing brand in aftermarket automobile accessories, is seeking an experienced and motivated Team Leader to oversee and lead our in-office team. The successful candidate should possess a minimum of 3 years of leadership experience, exceptional organizational and people management skills, and a comprehensive understanding of operations, sales coordination, or marketing execution within a fast-paced business environment. As the Team Leader, your responsibilities will include leading, supervising, and supporting a diverse cross-functional team comprising sales, operations, marketing, and more. You will be tasked with allocating responsibilities, ensuring timely project completion, monitoring team performance, providing guidance, and conducting regular performance reviews. Acting as the liaison between management and the team, effective communication and fostering a collaborative work environment will be crucial. Additionally, you will be expected to identify workflow inefficiencies and drive improvements, assist in implementing new strategies aligned with company objectives, and cultivate a positive and energetic office culture. The ideal candidate for this position should have a minimum of 3 years of experience in a leadership or supervisory role, possess strong communication and interpersonal skills, demonstrate a proven ability to motivate a team and achieve targets, exhibit an organized, proactive, and solution-oriented mindset, and ideally have experience in the automobile/accessories industry (though not mandatory). The role requires the incumbent to work full-time from our office in Gobichettipalayam, Erode. If you are a dynamic leader with a passion for team management and operational excellence, we encourage you to apply for this exciting opportunity at Fleettrack. Join us in our mission to drive success and innovation in the aftermarket automobile accessories sector. Please note that this is a full-time, in-office position based in Gobichettipalayam, Erode, and the start date for this role is immediate.,

We are looking for an experienced and qualified Head Chef to organize the kitchens activities. You will be the first in command in the facilities and will create and inspect dishes before they arrive at the customers ensuring high quality and contentment. Responsibilities Control and direct the food preparation process and any other relative activities Construct menus with new or existing culinary creations ensuring the variety and quality of the servings Approve and polish dishes before they reach the customer Plan orders of equipment or ingredients according to identified shortages Arrange for repairs when necessary Remedy any problems or defects Be fully in charge of hiring, managing and training kitchen staff Oversee the work of subordinates Estimate staffs workload and compensations Maintain records of payroll and attendance Comply with nutrition and sanitation regulations and safety standards Foster a climate of cooperation and respect between co-oworkers

RESTAURANT MANAGER - AHAMEDABAD - ROSTEA CAFE Job ROles : 1. Handle the overall restaurant operations 2. Day to day restaurant operations 3. Team leading 4. Inventory check , stock checking, profit and loss, food costing etc.

Key Accountabilities and main responsibilities Strategic Focus Deputise for the Head of Risk & Compliance as required Stakeholder engagement and responsibility for developing, implementing, monitoring, and enhancing the risk frameworks in the Corporate Markets and Retirement Solutions divisions, across both India Hub (Operations) and MUFG InTime businesses Collaborate with peers to further develop a leading global Risk and Compliance function Assist with embedding the Group Risk Appetite Statement Operational Management Identify, analyse, mitigate, manage and monitor risks, providing challenge as and when appropriate Be a Risk SME on new projects and initiatives, offering clear and concise 2LoD oversight and challenge, opinions throughout project lifecycle Work collaboratively with the broader Group Risk & Compliance team, Line 1 Risk/Operational Integrity teams and other Group Functions to support the business to embed an effective risk culture People Leadership Develop and maintain relationships with key stakeholders Demonstrate Role Model behaviour Governance & Risk Ensure the Group risk framework is implemented, including execution and monitoring of legislative and regulatory obligations Review of Risk Management related policies and procedures to ensure the business are compliant in meeting their regulatory requirements and proactive support assisting 1LoD effectively managing their Risk and Control environment Initiate periodic Control Self-Assessment (CSA) processes with the business ensuring controls as described, operating as intended and control failures are reported and man-aged Experience & Personal Attributes 7+ years of financial services experience with minimum 5+ years experience in Risk Sound understanding of industry best practices Strong analytical and organisation skills, with attention to detail Ability to exercise independent judgement and discretion in performing duties Resilience, adaptability, energy, authenticity, and openness Experience operating in a regulated environment would be beneficial

he Muthoot Finance Ltd. is currently seeking Graduate candidates for its INTERNSHIP PROGRAM across various branches in West Bengal. Eligibility Criteria :- Candidates must have graduated after the year 2020 in BCom, BBA, BA, BSc, or BCA streams. BTech, BE, Distance, and Open Degree graduates are not eligible. Good communication skill in local language. Willingness to learn & grow in the financial services industry. Ability to work in a team-oriented environment. Proactive attitude with a keen interest in building a career in relationship management. Internship Details :- The internship period will be for six months. This is a fixed hours training program as per duty hours of the company. A monthly stipend of Rs. 10,000/- will be provided. Upon successful completion of the internship, the intern will be awarded a completion certificate. On availability of vacancy, based upon performance and conduct, interns may be considered for permanent employment as per hiring policy. Key Responsibilities :- Assist in daily branch customer services & operational activities. Support branch team in handling customer queries and resolving issues. Participate in lead generation, client acquisition and retention activities. Help execute marketing and promotional activities within branch. Learn and assist in maintaining client relationships by providing personalized services. Handle data entry, followup calls and prepare reports for the branch. Gain hands-on experience in financial products, services and customer relationship management.

Responsibilities: Branch operational activities Handling customer inquiries and providing solutions Explaining gold loan schemes and interest rates to customers Gold verification for loan disbursement Cash handling Documentation Cross-selling financial products Promotional activities Customer follow-up calls Achieving branch targets Eligibility Criteria: Minimum Qualification: Bachelor's degree in any stream (BA/BCom/BSc/BBA/BCA) through regular study only B.Tech/BE/Distance/Open University degrees are not eligible Fresh graduates and experienced candidates are welcome to apply Must be fluent in the local language and familiar with the local area Basic computer knowledge is essential Age limit: Up to 28 years

Muthoot Finance Ltd. is seeking motivated graduates to join our team in various branches within the Karnal Region (Haryana, Dehradun, Haridwar). We have openings for both: JR. RELATIONSHIP EXECUTIVE (JRE): For Male candidates. CUSTOMER CARE EXECUTIVE (CCE): For Female candidates. Responsibilities: Branch operational activities Handling customer inquiries and providing solutions Explaining gold loan schemes and interest rates to customers Gold verification for loan disbursement Cash handling Documentation Cross-selling financial products Promotional activities Customer follow-up calls Achieving branch targets Eligibility Criteria: Minimum Qualification: Bachelor's degree in any stream (BA/BCom/BSc/BBA/BCA) through regular study only B.Tech/BE/Distance/Open University degrees are not eligible Fresh graduates and experienced candidates are welcome to apply Must be fluent in the local language and familiar with the local area Basic computer knowledge is essential Age limit: Up to 28 years

The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience - Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently

The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience - Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently

The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience - Fresher or any experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently

Role: Sr. SME, Operations Concentrix Key Responsibilities: Oversee and optimize Sr. SME, Operations functions. Engage in strategic planning to align operations with business objectives. Coordinate and manage team activities to ensure efficiency and productivity. Collaborate with stakeholders to support operational alignment with broader business goals. Monitor performance metrics and drive improvements. Ensure compliance with internal policies and industry regulations. Implement best practices across operational processes. Manage resources effectively, including workforce and tools. Resolve operational challenges and roadblocks. Drive continuous improvement initiatives for enhanced service delivery. Required Skills & Qualifications: Strong analytical and problem-solving skills. Proven leadership and team management experience. Solid understanding of operational strategies and industry trends. Excellent communication and collaboration skills. Ability to work in a fast-paced and dynamic environment.

The Advisor II, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly. Essential Functions/Core Responsibilities Utilize standard procedures when dealing with problems or performing research; may need to use judgment to select from a variety of pre-determined options to resolve problems or perform research Perform tasks that are not always clearly defined yet are part of a regular workflow Communicate effectively with individuals/teams in the program to ensure high quality and timely resolution Clarify customer requirements; probe for and confirm understanding of requirements or problem Prepare complete and accurate work including appropriately notating accounts as required Maintain basic knowledge of client products and/or services Operate computer to key and/or verify information Job requirements may vary by country and will not contravene any local laws Candidate Profile: High school diploma Courteous with strong customer service orientation Basic computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with proficient attention to detail Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Able to rotate shifts, as needed

Job description The Sr. Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support and resolution of routine problems regarding client's product or services. Experience - Minimum 12 months of relevant experience Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Maintain basic knowledge of client products and/or services Prepare complete and accurate work including appropriately notating accounts as required Participate in activities designed to improve customer satisfaction and business performance Offer additional products and/or services Track, document and retrieve information in call tracking database Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff Candidate Profile: Graduate / Undergraduate in any discipline (may vary basis the job requirement) Courteous with strong customer service orientation Strong computer navigation skills and PC Knowledge Ability to effectively communicate, both written and verbally Dependable with strong attention to detail Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly Tolerance for repetitive work in a fast-paced, high production work environment Ability to work as a team member, as well as independently Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner Ability to rotate shifts, as needed Based on location and/or program, additional experience/skills may be required Confirm customer understanding of the solution and provide additional customer education as needed Demonstrate strong probing and problem-solving skills Should be able to handle complex queries from customer and resolve the same independently

The ideal candidate for this position will be responsible for process tracking, metrics tracking, headcount management, and various other data collections essential for decision-making. You will be involved in developing site programs annually and providing input to business programs within a specific function or business unit as well as contributing to midterm plans. You will lead analytical activities utilizing established technologies and methods to derive valuable insights for the site. To be considered for this role, you must hold a Bachelor's or Master's degree from an accredited university or college and possess a minimum of 5 years of additional experience in Operations and people management. Strong communication skills, both oral and written, are essential for this role. Additionally, you should have strong interpersonal and leadership abilities, a track record of problem-solving, experience in leading programs and projects, and proficiency in documenting, planning, marketing, and executing programs. Project management skills are also a must. About Us: We are an energy technology company operating globally and providing innovative solutions to energy and industrial clients. With a rich history spanning over a century and a presence in more than 120 countries, our cutting-edge technologies and services are driving the energy sector towards a safer, cleaner, and more efficient future for both people and the planet. Join Us: If you are looking for an opportunity to contribute to a company that values innovation and progress, this is the place for you. Join our team of driven individuals who will challenge and motivate you to excel. Let's work together to propel energy forward and make a meaningful impact. R151510,

The Quality Analyst for Tele Calling is responsible for ensuring that the telemarketing operations of the organization adhere to the established quality standards. By conducting regular quality assessments of tele calling processes, you will contribute to enhancing customer satisfaction and overall service quality. You will monitor and evaluate call performances based on quality metrics, providing detailed feedback to tele callers and management. It is essential to develop and uphold quality assurance standards and procedures. Your role will involve participating in team meetings to present quality evaluation reports and ensuring that team objectives align with the business strategy. Staying updated with industry standards and best practices in telemarketing is crucial for this position. To qualify for this role, you should have a Bachelor's degree in Business Administration or a relevant field, along with 1-3 years of experience in quality assurance or related roles. A strong understanding of tele marketing operations is required, along with excellent verbal and written communication skills. Proficiency in data analysis tools and techniques, as well as experience with call monitoring and assessment software, is essential. Familiarity with Microsoft Office Suite (Excel, Word, PowerPoint) is necessary. Any experience in customer service or telecalling would be considered a plus. Key Skills for this position include telemarketing, call monitoring, call monitoring software, Microsoft Office Suite, assessment, communication skills, operations, business strategy, customer service, quality assurance, team collaboration, report writing, telemarketing operations, and data analysis.,

At COVU, the future of insurance is being redefined with a mission to be the ultimate customer advisor for all insurance and risk-related matters. By leveraging cutting-edge AI, expert human support, and a powerful platform, COVU aims to revolutionize how agencies operate. With a growth of 4X last year and a rapid scale towards $1B+ in GWP, the journey has just begun. The Founders Office Internship Program is tailored for individuals who are relentless problem solvers, quick to act, and adept at making things happen. As an intern in this program, you will collaborate directly with the founders and leadership team on strategic projects that propel COVU's growth. We are seeking highly motivated individuals who excel in uncertain situations, take initiative, and deliver results at a high standard. If you have a track record of building something, showing initiative, or achieving results in a high-pressure setting, this opportunity is for you. Interns will focus on specific tracks aligned with their backgrounds and interests, including Sales & Growth, Operations & Process Improvement, M&A & Roll-Up Strategy, and Product & Technology. This is not a conventional internship; you will be actively involved in tackling real challenges rather than observing from the sidelines. Your responsibilities will include taking ownership of projects that contribute to company growth, devising innovative solutions for complex business issues, collaborating across functions to enhance processes, conducting market research and analysis, preparing strategic materials for executive decisions, and actively participating in meaningful discussions. We are looking for individuals who are extremely driven, resourceful, action-oriented, possess strong communication skills, embrace an entrepreneurial mindset, demonstrate a proven ability to execute, and preferably have a top-tier MBA background. Prior experience in consulting, investment banking, venture capital, or startups is beneficial, but raw talent and determination hold more value than titles. Joining the Founders Office Internship Program will provide you with direct exposure to founders and top executives, real ownership of impactful projects, a dynamic environment where execution surpasses theory, a valuable network, potential full-time opportunities, and competitive compensation.,

As a Wealth and Asset Management Senior Manager at AceNet Consulting, you will play a crucial role in bridging the gap between business needs and technology solutions. With a strong understanding of private market investments and alternative asset classes, you will collaborate with stakeholders to gather and document business requirements. Your responsibilities will include analyzing current business processes, identifying areas for improvement, and working closely with IT teams to implement effective solutions. Key Responsibilities: - Gather and document business requirements related to private market investments and alternative asset classes. - Analyze current business processes and identify areas for improvement to ensure alignment with technology solutions. - Act as a liaison between business units and IT teams to facilitate the development and implementation of technology solutions. - Support the implementation of technology solutions that enhance operational efficiency and user experience, particularly for private market and alternative asset class functionalities. - Utilize strong analytical and problem-solving skills to trace and analyze data within eFront Invest. - Demonstrate effective requirements elicitation skills to capture and document business needs. - Collaborate with various stakeholders and exhibit strong communication skills. - Leverage exposure to portfolio management, trade execution, data control, operations, and portfolio administration to inform decision-making. - Facilitate training sessions and workshops for team members on private market trends, alternative asset classes, and relevant technology platforms. - Prepare presentations and reports for senior management and stakeholders. - Display leadership skills to guide team members and facilitate project success. Role Requirements and Qualifications: - Bachelors degree in Finance, Business Administration, Information Technology, or a related field; Masters degree preferred. - 15+ years of experience as a Techno-Functional Business Analyst in wealth and asset management, with a focus on private markets and alternative asset classes. - Strong understanding of private equity, real estate, hedge funds, and other alternative investment strategies. - Experience with alternative asset class platforms available in the market (e.g., Investran, eFront, BlackRock Aladdin). - Proficiency in data analysis tools and software (e.g., Excel, Tableau, SQL) and familiarity with relevant technology platforms. - Excellent communication and interpersonal skills, with the ability to work collaboratively in a team environment. - Strong problem-solving skills and attention to detail. - Knowledge of regulatory requirements and compliance in the asset management industry is a plus. Join us at AceNet Consulting for opportunities to work on transformative projects, cutting-edge technology, and innovative solutions with leading global firms. We offer continuous investment in employee growth and professional development, competitive compensation and benefits, ESOPs, international assignments, a supportive environment with a focus on work-life balance and employee well-being, and an open culture that values diverse perspectives and contributions. To apply for this position, please submit your resume highlighting why you are the ideal candidate for the role.,

The role of Territory Manager- Consumer Durable Loan in the Sales department involves scaling up the business for Consumer Durable Loan lending within a designated area. Your primary goal will be to deliver banking services to customers in a cost-efficient and technologically effective manner. This position requires close collaboration with various teams such as Retail, Operations, Sales, IT, Credit, and BIU to ensure a seamless customer experience and establish IDFC First as the primary bank for all banking needs. Your responsibilities will include acquiring Consumer Durable Loan customers in the identified segment, generating references from the specified catchment area, and growing the AUM base for lending solutions. You will work with the Product Head to offer customers the best funding solutions and ensure key DST's are incentivized appropriately. It is essential to maintain a quality portfolio by minimizing delinquency and rejection, while staying updated on retail assets, products, and operations. As a Territory Manager, you will need to identify market trends, develop channels for acquiring business, and provide high-quality customer service. Designing a customer journey that leads to delight and establishes IDFC First as the preferred banking partner is crucial. Additionally, you must ensure the successful adoption of internal compliances and regulatory frameworks across the business. To qualify for this role, you should hold a graduation degree and have 2-5 years of relevant experience in a similar capacity.,