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1.0 - 3.0 years
3 - 5 Lacs
Hyderabad
Work from Office
Overview Shift Timing: 7.30 PM-4.30 AM Location: Hyderabad, Gurgaon(Male candidates preferred), Bangalore(Male candidates preferred) Mode: Hybrid (3 days-work from office/week) Experience: 1 year-2 years Skills :- Freshers with HR internship can also apply with excellent comm skills or Data entry operations or Back office operations We have an exciting role of Associate Data Entry Specialist . This role is responsible for reviewing and transferring data, supporting the Novartis brand and reporting into the PMO. This is an agency-based role that will require utilizing internal and client-facing platforms (the role itself is not client-facing). This role requires strong attention to detail, organizational and communication skills, and the ability to work well in a fast-paced and dynamic environment. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. Responsibilities Client & Agency Service: • Accurately enter data from internal documents into the client platform, TACTPlan. • Review and verify the data before entry to ensure accuracy. • This will require close collaboration with the Account and PM teams. • Follow a strict schedule and maintain multiple projects updated in TACTPlan by ensuring timelines are updated (and steps are marked as complete), budgets are correct and updated as needed, all backup documentation (client estimate approvals) are included in each project, and secondary agencies are added when file hand-off to a third-party vendor is needed. • Identify any discrepancies and communicate to PMO. • Be flexible with changes in the process and quickly adapt to updated ways of working (as new direction is received from the client). • Pull weekly reports from TACTPlan and transfer to internal template. • Cross-reference information in TACTPlan with internal fee rec document and flag any differences • Review fee rec for any missing information and work with the Account and PM teams to ensure the document is completed (according to an internal schedule) . • Support with additional account related tasks. • Maintain confidentiality and security of sensitive information. Qualifications This may be the right role for you if you have Education: Bachelor’s degree in human resource, Business Administration, or a related field. Experience: Proven experience in a similar role, with a strong understanding of agency business operations, preferably in a fast-paced, dynamic environment. Skills: • 1 – 2 years’ experience in a corporate office role (preferably in the United States) • Closer to 2 years’ experience preferred • Proven experience in data entry or administrative support • Strong attention to detail and high level of accuracy • Excellent time management skills • Ability to prioritize tasks and manage multiple projects simultaneously • Ability to adapt to change in direction and process • Strong communication skills (written and verbal)
Posted 1 week ago
18.0 - 28.0 years
40 - 60 Lacs
Kolkata
Work from Office
Lead and manage the company’s operational strategy across departments, including manufacturing, logistics, customer service, and supply chain. Coordinate closely with project management, engineering and customer .
Posted 1 week ago
4.0 - 9.0 years
9 - 12 Lacs
Chennai
Work from Office
Job Purpose : Responsible for driving and managing the entire Operations with people management responsibility for the assigned Hub with high focus and accountability of respective hub's P&L, maximizing revenue by taking measure that support expansion of the member base, improving NPS & customer satisfaction scores through various touch-points while upholding the service brand of the Company. AREAS OF RESPONSIBILITY: A. Strategic & Planning Responsibilities Manage overall relationships with key member accounts & own risk assessments & action plan for high & medium churn risk of profiles for the Hub. Maintain healthy working relationships with landlords and their representatives for routine activities like rent payments, utility payouts, upkeep of the overall premises etc. and flag any issues/concerns proactively to the concerned teams. Manage NPS & customer satisfaction assessment on all services & amenities; measure & track the same & provide inputs to core teams basis assessment results to improve on key metrics for assigned Hub. Execute activities that enable members to participate in communities; raise awareness about shared resources & culture of working in a co-working environment in collaboration with Marketing. B. Financial & Control Responsibilities Manage fixed costs & consumptions and overall P&L for the assigned Hub and deliver on budget adherence. Ensure that Hub team engagements & associated costs are in-line with defined budgets. Accountable for member contract agreements & ensuring timely generation of invoices & collection of payments on agreed products & services for all members in assigned Hub. Drive revenue generation for the Hub beyond membership fees through events, infrastructure, up-selling products & services, new customers, etc. Support Cluster head in reviewing and audit agreements, invoicing reports, quarterly event calendar & execution of monthly events/ activities; conduct gap analysis and take corrective actions or highlight red flags to concerned stakeholders. C. Functional Responsibilities Ensure overall process and policy compliance in standards and execution as per the guidelines prescribed by Finance, Legal, HR or any other Central teams w.r.t contracts management, procuring trade licenses, fire & safety/F&B NOCs, S&E renewals, invoicing, collections, hub expenses etc. Oversee the Facilities team and the housekeeping vendors and conduct regular audits for ensuring the adherence to service brand guidelines/improving related CSAT scores. Proactively assess any major safety risks and highlight it to the functional head directly and track resolution on the same. Also ensure that safety audits and emergency drills are conducted in a timely manner. Accountable for delightful hub tours in line with the Service Brand guidelines for all walk-ins and on-boarding for all members for assigned hub. Oversee formulation & execution of initiatives & methodologies to drive operational excellence for assigned Hub to manage working capital & derive cost efficiencies while maintaining optimum quality standards. Accountable for delivery of products & services for all members as per agreement for respective hubs. Ensure operations & delivery of events for assigned hub including unwinds or learning programs & workshops as directed by community team for assigned hub. Accountable for overall hub-desk inventory management for assigned Hub in coordination with Facilities teams. Support sales activity by coordinating for enterprise client hub tours, oversee layout and customization execution, managing change requests, optimizing space allocation, supporting customization team, and enabling a deal closure in coordination with Sales teams. Accountable for managing and negotiating contract renewals for the respective hub's member teams Manage and resolve any escalations in an appropriate member and take appropriate decisions (within the scope of their approval authority) to uphold Company values. D. People Responsibilities Drive a culture of high performance amongst team members guide, mentor, counsel and provide feedback to team so as to ensure a motivated and committed team. Communicate regularly with the team to ensure each individual is aligned with the Company/functional goals. Develop self capabilities to take on higher responsibilities while performing the given / in-charge responsibilities . Ensure adequate training of self to be able to handle business dynamics and meet the requirements of the customers & stakeholders. REQUIREMENTS: Education : Masters Degree in Operations Management/Hospitality/General Management Experience : 4-8 Years in a Operations role (preferably with team management experience) in a Hospitality or Service Oriented industry Knowledge & Skills: A. Technical Financial Acumen (Intermediate Level: Analyzing Financial statements/Yield/P&L/Accounting basics like accrual vs cash/budgeting/revenue & cost projections/invoicing/tax compliances etc.) General Administration Product Awareness Process/Operations Excellence Vendor Management Customer Relationship Management Event Management IT Infrastructure (Intermediate/Customization Level) B. Behavioral Customer Orientation Collaboration Stakeholder Management Problem Solving Organizing & Planning Communication Skills (Intermediate-Negotiation level)
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Noida
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer – Accounts Payable (India Entities) We are looking for professionals with Accounts Payable/Invoice Processing /Accounting/ERP experience to process Vendor Invoices accurately and respond to queries to ensure timely payment of these Invoices. Responsibilities • Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment • Articulate and demonstrate basic Accounts payable process concepts – 3 way match, PO, NON PO, GRN etc., • Able to understand the nuances of India AP aspects • India Import Invoices processing – check Bill of Entry, packing list before posting • Proficient in Tax Deducted at Source; Should be aware of % of deduction for major categories. • Be aware of TDS applicable on Service expense incurred in foreign currency • GST = Candidate will be encouraged to know Intrastate, Interstate, State & Central components along with rates. Basics will do. • Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA • Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. • Maintain a tracker of the exceptions and ensure Invoices / queries are balanced taking based on the exception tracker • Maintain exception logs for process related exception as and when they occur for knowledge retention • Independently perform transactional tasks which support the compliance, planning and execution of assigned processes. • Follow up with requisitions (via calls/ emails or tickets) to solve hold invoice as per the AP guideline • Enforce the internal compliance policy and guideline established by the management on their daily operational activities • Perform daily internal audit to ensure all Invoices / queries are balanced as per the guidelines Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Meaningful work experience • Excellent English language skills (verbal and written) Preferred qualifications • Experience in India related Stat requirements • Ability to process using SAP ERP Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities • Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. • Identify and resolve unidentified cash and manage end to end process of Cash applications. • Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. • Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. • Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Freshers are eligible • Good at English language skills (verbal and written) • Meaningful Experience Preferred qualifications • Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) • Significant experience in Accounts Receivable/Order to Cash Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
2.0 - 5.0 years
2 - 4 Lacs
Gurugram
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer – Accounts Payable (India Entities) We are looking for professionals with Accounts Payable/Invoice Processing /Accounting/ERP experience to process Vendor Invoices accurately and respond to queries to ensure timely payment of these Invoices. Responsibilities • Review and process invoices along with providing the resolutions for the invoices and releasing the invoices for Payment • Articulate and demonstrate basic Accounts payable process concepts – 3 way match, PO, NON PO, GRN etc., • Able to understand the nuances of India AP aspects • India Import Invoices processing – check Bill of Entry, packing list before posting • Proficient in Tax Deducted at Source; Should be aware of % of deduction for major categories. • Be aware of TDS applicable on Service expense incurred in foreign currency • GST = Candidate will be encouraged to know Intrastate, Interstate, State & Central components along with rates. Basics will do. • Resolve all vendor queries and requests coming via e-mails / Tickets within the agreed SLA • Review and validate basic essentials of valid invoice like supplier details, PO, bank account, invoice #, invoice date etc. • Maintain a tracker of the exceptions and ensure Invoices / queries are balanced taking based on the exception tracker • Maintain exception logs for process related exception as and when they occur for knowledge retention • Independently perform transactional tasks which support the compliance, planning and execution of assigned processes. • Follow up with requisitions (via calls/ emails or tickets) to solve hold invoice as per the AP guideline • Enforce the internal compliance policy and guideline established by the management on their daily operational activities • Perform daily internal audit to ensure all Invoices / queries are balanced as per the guidelines Qualifications Minimum qualifications • Graduate in Commerce (B.Com) • Meaningful work experience • Excellent English language skills (verbal and written) Preferred qualifications • Experience in India related Stat requirements • Ability to process using SAP ERP Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
5.0 - 8.0 years
5 - 7 Lacs
Gurugram
Work from Office
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager, Record to Report In this role, we are looking for a strong SME with extensive knowledge of accounting concepts and should have managed a team with a size of 10-15 people. You will be responsible for end to end accounting and reconciliation. Responsibilities • Manage multiple partners • Ensure smooth month end close & reporting every month • Ensure adherence and meeting the KPIs / SLA and review the timely execution of controls • Drive the audit deliverables and timely submission of evidences in line with requirements • Build customer relationship, drive confidence, and improve customer happiness and lead all the process update calls with customers whenever required Qualifications Minimum qualifications • MBA Finance (Candidate with B.Com degree) • Meaningful work experience Preferred qualifications • Candidates with CA Inter degree & Meaningful work experience in General Ledger • Very good written and verbal communication skills • Proficient in MS Office applications, especially in MS excel • Scope for working under different ERP packages – JDE & SAP Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Posted 1 week ago
7.0 - 10.0 years
27 - 42 Lacs
Pune
Work from Office
Job Summary We are seeking a Consulting Analyst with 7 to 10 years of experience to join our team. The ideal candidate will have domain expertise in Finance and Accounting and will work in a hybrid model with day shifts. The role involves providing strategic insights and solutions to our clients ensuring their financial operations are optimized and efficient. Responsibilities Analyze client financial data to identify trends issues and opportunities for improvement. Develop and implement financial strategies that align with client goals and objectives. Provide expert advice on financial planning budgeting and forecasting. Collaborate with clients to understand their financial needs and tailor solutions accordingly. Conduct thorough financial assessments and audits to ensure compliance and accuracy. Prepare detailed financial reports and presentations for client review. Utilize financial software and tools to enhance data analysis and reporting capabilities. Monitor and evaluate the effectiveness of financial strategies and make necessary adjustments. Support clients in the implementation of new financial systems and processes. Train and mentor junior analysts on best practices and methodologies. Stay updated on industry trends and regulatory changes to provide relevant advice. Foster strong client relationships through regular communication and exceptional service. Contribute to the continuous improvement of consulting practices and methodologies. Qualifications Possess a strong background in Finance and Accounting with relevant domain experience. Demonstrate proficiency in financial analysis planning and reporting. Exhibit excellent communication and interpersonal skills. Show expertise in financial software and tools. Have a keen eye for detail and accuracy. Display strong problem-solving and critical-thinking abilities. Certifications Required Certified Public Accountant (CPA) Chartered Financial Analyst (CFA) or equivalent certifications.
Posted 1 week ago
10.0 - 12.0 years
35 - 50 Lacs
Chennai
Work from Office
Job Summary The Sr. Consultant role is pivotal in delivering strategic insights and solutions within the Finance and Accounting domain. With a hybrid work model and day shifts the candidate will leverage their extensive experience to drive impactful projects. The role requires a deep understanding of financial processes ensuring alignment with business objectives and enhancing operational efficiency. Responsibilities Lead the development and implementation of financial strategies that align with organizational goals. Oversee the analysis of financial data to identify trends and opportunities for improvement. Provide expert advice on financial planning budgeting and forecasting to enhance decision-making. Collaborate with cross-functional teams to integrate financial insights into business strategies. Ensure compliance with financial regulations and standards to mitigate risks. Develop and maintain financial models to support strategic initiatives. Conduct thorough assessments of financial processes to recommend enhancements. Drive continuous improvement in financial operations to increase efficiency and effectiveness. Facilitate workshops and training sessions to upskill team members in financial best practices. Monitor financial performance metrics and report findings to senior management. Support the implementation of new financial systems and technologies. Engage with stakeholders to understand their financial needs and provide tailored solutions. Contribute to the companys purpose by optimizing financial resources for societal impact. Qualifications Possess a strong background in Finance and Accounting with a minimum of 10 years of experience. Demonstrate expertise in financial analysis planning and reporting. Have a proven track record of successful project delivery in a consulting environment. Exhibit excellent communication and interpersonal skills to collaborate effectively. Show proficiency in financial software and tools relevant to the industry. Display a keen understanding of financial regulations and compliance requirements. Be adept at problem-solving and critical thinking to address complex financial challenges. Certifications Required Certified Public Accountant (CPA) or Chartered Financial Analyst (CFA) preferred.
Posted 1 week ago
5.0 - 6.0 years
3 - 5 Lacs
Pune
Work from Office
Role Summary: We are looking for an experienced and dynamic Team Leader- Operations to lead and manage a team of 15-20 members in a fast-paced international process environment. The ideal candidate will be responsible for managing team performance, driving productivity, quality, shrinkage, and attrition, while coaching and supporting team members to achieve business goals. The candidate should also have experience handling international processes and leading teams in a high-performing, 24/7 work environment. What you would be doing: Team Management: Leading and managing a team of 15-20 team members, ensuring the achievement of performance targets (Productivity, Quality, Shrinkage, Attrition). Performance Coaching & Development: Coaching new team members, conducting regular performance reviews, and providing feedback to help enhance team members' skills and productivity. Process Improvement & Recommendations: Reviewing current processes and recommending improvements to optimize overall team performance and Customer Satisfaction (CSAT). Training Needs Analysis (TNA): Identifying training gaps, addressing process issues, and designing plans to bridge gaps to ensure consistent team growth. Floor Support & Escalation Management: Providing ongoing floor support, managing live escalations, and ensuring smooth handling of issues in real-time. Target Achievement: Managing and ensuring that individual and team targets (IC targets, AHT) are met as per the given guidelines, segmented by tenure buckets. Reporting & Analysis: Monitoring and reviewing team performance data regularly to identify areas of improvement and taking corrective actions. Shift Flexibility: Working in a flexible 24/7 environment to provide consistent support and leadership. Qualifications & Skills: Experience: Minimum of 1+ years of experience in managing a team in an international process. Preferred Experience: Previous experience in handling hotel industry processes and leading teams in a customer service-oriented environment. Leadership Skills: Strong supervisory and team management skills, with the ability to motivate and manage team members effectively. Communication Skills: Excellent written and verbal communication skills in English. Technical Skills: Basic proficiency in computers, MS Excel, and relevant software. Organizational Skills: Highly organized, methodical, and capable of managing multiple tasks simultaneously. Flexibility: Comfortable working in a 24/7 work environment with the ability to adapt to changing business needs. Whats Expected: Ability to drive performance and team development in a high-pressure environment. A passion for improving team performance and delivering excellent customer service. Strong decision-making skills and the ability to handle escalations effectively. Additional Information: Work Environment: 5 days working, Work From Office (WFO), flexible shifts. Must Have: Previous experience in hotel industry processes is a must. Contact Person: Sonam Singh
Posted 1 week ago
2.0 - 5.0 years
4 - 6 Lacs
Gurugram
Work from Office
The Community You Will Join: As a member of the Airbnb Customer Support team, you'll play a vital role as a Resolution Specialist within the volume tiers. Resolution Specialists serve as our initial point of contact, addressing community inquiries and concerns. Our community relies on us for: Accessible support that’s easy to find Faster resolution, preferably first time A team that’s there for them in times of urgent need Support that’s built around them The Difference You Will Make: Provide courteous and efficient service to the worldwide Airbnb community Be a first point of contact to handle and resolve customer complaints Respond professionally to inbound and outbound phone calls, emails, messages, including any urgent situations Identify and escalate issues appropriately Compose thoughtful and accurate messages or customize prepared responses to customer emails Utilize available resources to research and troubleshoot problems effectively Investigate from the existing knowledge resources to provide resolution Mediate situations between users with empathy and fairness Monitor and control numerous concurrent tasks in tandem Be ambassadors embodying knowledge, empathy, and accountability Proactively strive to meet targets and goals independently A Typical Day: Job Family : Operations (Resolutions) Inbound and outbound calling process, messages and email support Resolving customer queries in a timely manner 24x7 shifts with rotational week offs, primarily supporting North America time zones Navigate competing priorities in all kinds of environment Job location: Gurgaon Your Expertise: Graduate with minimum 2 years of international voice process experience in a contact center/BPO Knowledge of and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies Ability to manage sensitive customer information Knowledge of functional key performance metrics related to customer experience Other requirements: Internet: Minimum 10 Mbps high-speed internet on the laptop for seamless work and virtual meetings. Workspace: Quiet, private area free from interruptions; no shared/public spaces allowed. Furniture & equipment: Ergonomic chair, desk, and proper lighting for comfortable, focused work. Cameras must be on during meetings unless otherwise stated. Only using Airbnb issued hardware and software including noise canceling headsets, laptop etc. Approved locations: Hiring/Training and Nesting in the Airbnb Office; satisfactory performance is required for work from home post the initial training and nesting period. Work from designated home office setups in Delhi/Gurgaon only Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Posted 1 week ago
0.0 - 5.0 years
1 - 4 Lacs
Jaipur
Work from Office
Handle complete documentation processes related to freight forwarding and logistics. Check and verify shipping documents for accuracy and compliance. Scan, file, and maintain records of shipping documents (BL, Invoice, Packing List, etc.). Coordinate with shippers and internal teams to ensure smooth document flow. Ensure timely submission of pre-alerts, final documents, and updates to customers. Follow up on missing or incorrect documentation with concerned stakeholders. Support the customer service team in handling queries related to documentation. Key Skills Required: Good understanding of import/export documentation . Strong attention to detail and accuracy in document checking . Proficient in MS Office, Email communication, and document scanning . Good written and verbal communication skills. Qualification: Graduate in any discipline (preferably Commerce or related field). Prior experience in logistics, shipping, or freight forwarding advantage fresher can also apply with good excel and typing and mail communicastion skills
Posted 1 week ago
10.0 years
18 - 30 Lacs
Pune
Work from Office
The Role We are currently seeking a Market Data Operations Lead. This role is based in Addepar’s office in Pune, India. The Market Data Operations team is responsible for ensuring Addepar's clients have timely and accurate data to make investment decisions. This will include leading all aspects of the processing of market data feeds, ensuring data quality through verification checks, and collaborating with our engineers. As Addepar launches new products to cover the entire investment process including security / market data operations, trading, and an investment book of record, the Data Operations team will take on the responsibility to handle all aspects of the operations process. The Market Data Operations team sits at the nexus of Addepar's activity and requires daily communications with data providers, clients, and other personnel within Data Operations and across the firm. What You’ll Do Pioneer the Market Data Operations function and establish a team of world-class analysts. Design procedures for internal verification checks, ensuring market data integrity and availability within SLAs. Develop and complete quality assurance tests for market data product features and integrations. Manage market data pipeline workflows and client inquiries regarding benchmarks, FX rates, and general security reference data. Work with Product and Engineering teams to acquire, validate, and update related referential security data for all asset classes supported by Addepar. Manage the onboarding, mentorship, and career development of individuals on the team through timely and effective performance feedback and by providing learning and growth opportunities Lead the team to accomplish goals that are aligned with the organization’s business and culture objectives and hold self and everyone accountable for meeting expectations Collaborate with leads of different teams on new data related initiatives, product offerings and technology transformation/automation initiatives. Who You Are Minimum 12+ years experience at a financial services or financial data organization. Need experience managing medium size teams. Deep knowledge and experience within the Investment Management or Wealth Management industry required. Strong experience building client sensitive and business critical operational processes with clear client SLA and operational KPIs. Proven track record of leading teams and excelling in a forward-thinking fast paced environment enabling decisions to achieve the desired results in the shortest amount of time. Possess good knowledge on trade processing, NAV review, corporate actions, income processing, security valuation, financial reports, production, query handling, and other ad-hoc reporting for funds. Technical skills preferred in any or all of the following: Microsoft Excel, Google Suite, Atlassian Jira/Confluence, SQL, Salesforce, Bloomberg, Thomson Reuters, or other common financial services systems and applications.
Posted 1 week ago
8.0 - 9.0 years
27 - 42 Lacs
Chennai
Work from Office
Job Summary We are seeking an experienced Infra. Technology Specialist with 8 to 9 years of experience to join our team. The ideal candidate will have expertise in VDI - Azure Virtual Desktop Vmware VDI VDI - Citrix VAD and VDI - Citrix Cloud. This role operates on a hybrid work model with rotational shifts. The candidate will play a crucial role in managing and optimizing our virtual desktop infrastructure to ensure seamless operations and enhanced user experience. Responsibilities Manage and optimize virtual desktop infrastructure to ensure seamless operations and enhanced user experience. Oversee the deployment configuration and maintenance of VDI solutions including Azure Virtual Desktop Vmware VDI Citrix VAD and Citrix Cloud. Provide technical support and troubleshooting for VDI-related issues to minimize downtime and ensure high availability. Collaborate with cross-functional teams to design and implement VDI solutions that meet business requirements and enhance productivity. Monitor system performance and conduct regular assessments to identify areas for improvement and implement necessary upgrades. Develop and maintain documentation for VDI configurations processes and procedures to ensure consistency and compliance. Implement security measures and best practices to protect VDI environments from potential threats and vulnerabilities. Conduct training sessions and provide guidance to end-users on how to effectively use VDI solutions. Stay updated with the latest industry trends and advancements in VDI technologies to ensure the company remains competitive. Participate in capacity planning and disaster recovery planning to ensure business continuity. Coordinate with vendors and service providers to ensure timely resolution of issues and optimal performance of VDI solutions. Provide regular reports and updates to management on the status and performance of VDI environments. Ensure compliance with company policies and regulatory requirements in all VDI-related activities. Qualifications Possess strong technical expertise in VDI Azure Virtual Desktop Vmware VDI VDI Citrix VAD and VDI Citrix Cloud. Demonstrate excellent problem-solving skills and the ability to troubleshoot complex VDI issues. Have a solid understanding of networking security and virtualization concepts. Exhibit strong communication and collaboration skills to work effectively with cross-functional teams. Show proficiency in documenting technical processes and procedures. Display a proactive approach to learning and staying updated with the latest VDI technologies. Hold relevant certifications in VDI technologies such as Azure Virtual Desktop Vmware and Citrix. Certifications Required Azure Virtual Desktop Certification Vmware Certified Professional Citrix Certified Associate
Posted 1 week ago
3.0 - 8.0 years
1 - 2 Lacs
Vijayawada, Hyderabad, Bengaluru
Work from Office
Hello Candidate, Greetings from Hungry Bird IT Consulting Services Pvt Ltd. We are Hiring for Assistant Manager for our Client at Hyderabad. Job Title: Assistant Manager Sales Industry: Mattress / Sleep Products Location: Hyderabad Reports to: Sales Manager Job Summary: The Assistant Manager Sales is responsible for driving revenue growth, developing strong customer relationships, managing dealer/distributor channels, and supporting retail operations. The role involves strategic sales planning, on-ground execution, and market analysis in the mattress and sleep solutions industry. Key Responsibilities: Sales & Business Development Achieve monthly/quarterly/annual sales targets in the assigned region. Identify new business opportunities, retail partnerships, and institutional clients. Conduct market visits to retailers, distributors, and direct customers. Channel Management Develop and manage dealer/distributor networks. Train and motivate channel partners to improve product knowledge and sales performance. Ensure adequate stock levels and manage orders, returns, and replacements. Retail Operations Coordinate with in-store promoters and sales executives to ensure consistent customer experience. Monitor in-store branding, merchandising, and display standards. Customer Relationship Management Build long-term relationships with key accounts, dealers, and institutional clients. Handle customer queries, feedback, and after-sales service escalations. Sales Reporting & Analysis Maintain sales data, analyze trends, and prepare periodic sales reports. Share market intelligence and competitor activity insights with the leadership team. Promotional Activities Support execution of local campaigns, product launches, and BTL (Below The Line) activities. Coordinate with marketing teams for POS materials and retail engagement programs. Key Requirements: Education: Bachelors degree in Business Administration, Marketing, or related field. Experience: 36 years of experience in sales, preferably in the mattress or furniture industry Skills: Strong communication and interpersonal skills Negotiation and problem-solving abilities Target-driven and results-oriented Proficiency in MS Excel, CRM software, and reporting tools Understanding of retail and distribution dynamics (Interested candidates can share their CV to aradhana@hungrybird.in or call on 9959417171) Please furnish the below mentioned details that would help us expedite the process. PLEASE MENTION THE RELEVANT POSITION IN THE SUBJECT LINE OF THE EMAIL. Example: KRISHNA, HR MANAGER, 7 YEARS, 20 DAYS NOTICE Name: Position applying for: Total experience: Notice period: Current Salary: Expected Salary: Thanks and Regards Aradhana +91 9959417171
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
knowledge in E-commerce operations platform like on Amazon, Flipkart, and other online platforms. Strong understanding of ecommerce operations, including order management, inventory control, and customer service workflows. hr@avishya.com Health insurance Annual bonus Provident fund
Posted 1 week ago
5.0 - 10.0 years
3 - 4 Lacs
Chennai
Work from Office
Oversee customer service operations, manage team performance, handle escalations, and promptly resolve customer issues. Improve service processes, enhance customer satisfaction, and maintain high service quality standards.
Posted 1 week ago
12.0 - 18.0 years
25 - 30 Lacs
Hyderabad
Work from Office
Job Title: Lead- IT Infra Support & Services- (PE- Grade) JOB PURPOSE Responsible for the planning, implementation, maintenance, and support of physical and virtual infrastructure within the data center. This role ensures high availability, security, and optimal performance of servers, storage, networking, power, and cooling systems while adhering to best practices and compliance standards. Maintain the IT infrastructure layers at GHIAL including but not limited to the Networks, Data Center, Information Security, Subsystem servers / compute layer to ensure service availability. To ensure confidentiality, Integrity and Availability of Data and Information Systems. Responsible for IT Infrastructure life cycle management to ensure the timely upgrades and refreshment of infrastructure without any services impact for Airport Operations. To engage with the outsourcing partners [Internally] towards the infrastructure related service delivery management for GHIAL ecosystem and users. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Incident Management: • Manage and optimize on-prem cloud infrastructure (VMware, OpenStack, Hyper-V, etc.) and virtualization platforms. • Define and govern SLAs, SLOs, and KPIs for on-prem cloud service delivery. • Collaborate with network, storage, and security teams to maintain end-to-end service reliability. • Lead compliance checks and audits related to security, backup, DR, and configuration baselines. • Manage service catalog offerings for internal & external consumers, ensuring appropriate access and governance. • Regularly report SLA metrics, service health, and risk factors to leadership. • Serve as point of escalation for critical service issues related to the on-prem cloud environment. I mplementing New Requirements / Change Management: • Oversee service request, incident, and change management processes for cloud resources. • To Identify/understand the new/ change requirements, risk and impact, necessity and priority to recommend, approve or reject new requirements /changes and to plan, implement, review the same pertaining to Networks, Security, Communications. Performance Management: • To implement Mechanisms to monitor the performance of all the cloud infra devices and to submit performance dashboards with IT HOD, and to ensure the performance of all the devices/services to be at the acceptable levels. • Ability to manage all the Refresh of IT systems with upgrades and latest technologies. Capacity Management: • Drive capacity planning, Utilization, forecasting, and optimization for compute, memory, and storage. • To plan for capacity consolidation and upgrade against various drivers and initiatives, concerned on-prim environment Cyber Security Management: • To Identify, Recommend, Implement and Maintain the necessary security enforcement and monitoring solutions to protect the operational environment from external and internal security threats. • To build a team of professionals capable of working with minimal guidance to identify, respond and resolve security issues in day-to-day operations. Team Management: • To guide, support, mentor and review the team to achieve synergy and desired performance levels. To Monitor and Review the performance of vendor and Outsourced Employees • Recruiting and induct new team members as per the requirements along with HR Teams BCP Testing and High Availability Management Configuration Management Backup and Restore Technology Upgrade Plan and Implementation Setting Up and Managing Security Operations Centre (In-House) Application/Solution Development Management KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS External Role needs to interact with outside the organization to enable success in your day-to-day work Vendors: Planning, Design and Implementation of Various Solutions as a part of Change Management and Service Continuity. Support Escalations for service stability and incident resolution Airlines: Understanding New /Change Requests, timelines, Risk and Impact. Coordinating for Planned Downtime Approvals from all Stakeholders. Resolution/Escalation of Any Security Related Issues and Policy Violations. Addressing Stakeholders’ concerns regarding service availability and Quality. Concessionaries: Understanding New Change Requests, timelines, Risk and Impact. Coordinating for Planned Downtime Approvals from all Stakeholders. Resolution/Escalation of Any Security Related Issues and Policy Violations. Addressing Stakeholders’ concerns regarding service availability and Quality. Service Providers: incident and performance management, capacity planning/upgrade Others: Addressing Stakeholders’ concerns regarding service availability and Quality. Govt. & Statutory: Maintenance and Upgrade of “License to Implement and Operate” various Communication Systems INTERNAL INTERACTIONS Internal – Role needs to interact with inside the organization to enable success in your day-to-day work Business Team: Validating and Finalizing the New Service requests and feasibility approvals, Preparing Proposals for New/Existing Service offerings/Changes. Reviewing Service Offerings, Customer Feedbacks, operating expenses and Service Costing Project Mgmt. Team: Understand the New Changes, Impact, Cost, Timelines and support the new initiatives, modifications, at various stages of ongoing and planned projects Terminal Operations team: Review the Levels of Service Quality at Various Locations of the Airport for services Like PA Systems etc. and recommend and implement appropriate measures to maintain the desired QoS. Review the Stakeholder feedback pertaining to the IT service Offerings to Passenger Community and to Recommend and Implement appropriate measures to improve and sustain ASQ ratings of the concerned service. Infra Support Team: Coordinate for New / Change Request Implementation, Risk and Impact Analysis, Review of Major Change implementations, Major Incident Handling and Process Reviews. FINANCIAL DIMENSIONS These should be quantifiable numerical amounts like annual budgets, project costs, annual revenue, purchase value etc. Shall be responsible for managing infrastructure worth 5-10 crores on an ongoing basis and capex on a need basis (which can vary depending upon projects undertaken) OTHER DIMENSIONS Service delivery management for Enterprise & Airport Infra – based on SLA. (Team size would be around 12 -15 people onsite. Other services shall be based upon shared services framework) EDUCATION QUALIFICATIONS BTech with MBA or MCA RELEVANT EXPERIENCE 12-15 years of experience in IT infrastructure/cloud operations, with 5+ years in managing private cloud environments.
Posted 1 week ago
3.0 - 7.0 years
4 - 8 Lacs
Chennai
Work from Office
To assist the Manager in the daily operations to achieve service quality by meeting/ exceeding service standards and achieving zero defect for Cash Management Operations i. e. Pre-Processing, Processing (Payment and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) Key Responsibilities To discharge operational duties of the Cash Management Operations i. e. Pre-Processing, Processing (Payment, Investigations and Clearing) and Static Data Unit (set up, maintenance, pricing and billing, CoE, LM) as instructed by the Manager of the Unit and ensure that the established service standards are met To perform specific duties as instructed by the team manager in accordance to the relevant procedures, guidelines, instructions and standards set in order to meet the productivity and service standards set. To support the development of the Cash Management Operations processing systems to meet local and business needs and more importantly in meeting the needs of the clients. To implement quality initiatives and activities of the division in accordance to the Group s Quality System Strategy Manage teams in building a stronger relationship with our clients and customers. Manage initiatives to innovate and digitize their processes as well as intensifying collaboration across the network. To accelerate new generation of leaders. Manage all initiatives to get more fit and flexible in the way we work. Focus on proving that we are here for good. Business Maintain a close working relationship with the customers to ensure that service issues are promptly escalated and acted upon; Initiating implementing service quality initiatives Uphold the values of the Group and company at all times Processes Ensuring continuous improvement in timeliness to the standards prescribed for the process from time to time. Releasing deals as per the department operating instruction manual, customers instructions and within the timeliness and accuracy standards specified. Ensuring compliance with all applicable Rules / Regulations and Company and Group Policies. Identifying exceptions from the norms initiating corrective and preventive actions. Comply with Group Money Laundering Prevention Policy and Procedures and Sanctions to the extend applicable and reporting all suspicious Transaction to the Line Manager. Where applicable, ensure compliance to Group and Country Regulations are managed to the extend agreed with the Countries and ensure all staff adhere to the same. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/XXX [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. [Insert local regulator e. g. PRA/FCA prescribed responsibilities and Rationale for allocation]. [Where relevant - Additionally, for subsidiaries or relevant non -subsidiaries] Serve as a Director of the Board of [insert name of entities] Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Country and GBS Stakeholders People Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure provision of ongoing training and development, to larger teams and ensure that direct reports are suitably skilled and qualified with effective supervision in place to mitigate any risk. Employ, engage and retain high quality people. Set and monitor jib descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Promoting an environment where all team members develop a sense of involvement in the conduct of their regular work and contribute ideas with the objective of achieving excellence in service quality Risk Management Responsible for the Audit and Risk Control Standard associated with Cash Services operations. To ensure approved generic Product Programs and their corresponding Country Product Templates are in place before any product is accepted for implementation by Service Delivery. To refer any instances to Group Operations and CORG via KPIs and monthly risk exception reporting. To proactively monitor and manage operational risks, system risk and channel risk of the products and to highlight any potential and actual breakdown of controls to Group Operations and CORG via KPIs and risk exception reporting. Work with UORM to develop, design and implement control measures and monitoring plans for compliance and operational risk management Timely update of monitoring conducted in ORMA Optial Ensure risks and issues identified are resolved in an appropriate and timely manner Governance Provide oversight across three hubs, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This incudes compliance with local banking laws and anti-money - laundering regulations and guidelines. Embed the Group s values and code of conduct in SSC Cash to ensure that adherence with the highest standard of ethics, and compliance with relevant policies, processes and regulations among employees form part of the culture Other Responsibilities Achieves the processing turnaround standards as stipulated in the Service Level Agreement between the dept. and various Spoke countries and meeting productivity standards in terms of processing efficiency and accuracy of output. Meeting of own performance objectives and contribute in achieving the team s objectives. Support the roll-out of appropriate quality management systems and achieving the quality objectives and standards set. Coaching selected team members to achieve the desired level of productivity and competency. Contributing ideas for improvement on processes, procedures, end-to-end processing, etc. to team management. Complete non-routine assigned task (e. g. testing, BCP) within the set deadline. No complaints from customers related to poor and indifferent service attitude and discourtesy. To pick up calls by 3 rings using standard script and practice standard code of SQ one bank. Zero operational write-offs. No transaction errors/operational losses through accurate processing or data input with effective control and risk management. No major adverse findings from internal auditors or external auditors including quality audits. Higher productivity as staffs understands and subscribes to total Quality concept. Higher efficiency in CMO systems processing and improved work procedure via continuous system enhancements and revised work procedures Skills and Experience Remittance Processing BANKING PRODUCTS Branch Banking Systems Qualifications Academic or Professional Education/Qualifications; University educated Licenses and Certifications/accreditations; none additional Professional Memberships: relevant memberships to be agreed Bank training; none additional Languages; English About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 28384
Posted 1 week ago
3.0 - 7.0 years
4 - 8 Lacs
Chennai
Work from Office
We are seeking a detail-oriented and analytical Payment Fraud Detection Analyst to identify, investigate, and mitigate fraudulent activities across payment platforms. The ideal candidate will have strong analytical skills, experience with fraud detection tools and a deep understanding of Financial transactions and fraud schemes Strategy Monitor real-time and historical transaction data to detect suspicious or fraudulent activity. Investigate potentially fraudulent payments, identify fraud patterns, and recommend mitigation strategies. Support and provide inputs to Line function, Fraud Risk Management for driving the operational model and implementing the strategic direction for the country. Develop and sustain a system for Fraud identification, monitoring, investigating in order to minimise fraud losses. Develop and implement processes for improving the quality of sourcing in the region. Conduct investigation into suspect fraud applications. Provide co-ordination and support of key processes across the country and ensure timely submission and collation of reports across regions. Provide System and information support to all regions. Business Ensure the Fraud Risk Management framework is effectively embedded and communicated across Retail Customers segment. Develop a proactive, independent, balanced and a fraud risk awareness culture within the organisation. Identify industry best fraud risk infrastructure and management practices are tabled and are considered for adoption within the country Key Responsibilities Processes Lead and drive standardisation, automation and consolidation through re-engineering and process improvement initiatives for the country for Fraud Risk Management. Act quickly and decisively when any risk and control weakness become apparent and ensure they are addressed within an appropriate timeframe and escalated through the relevant committees Identify and track Key Performance Indicators (KPIs) to support strategy testing environment and daily operations. Continuously improve the operational efficiency and effectiveness of fraud risk management processes. Strengthen the transaction processing activities of the region by recommending process/policy changes where applicable and through regular training of front-end staff and vendors. Engage appropriate stakeholders to ensure timely remedial actions and escalation of situations that pose significant risk. Ensure adherence to the Group s approach to the management of fraud risks, providing training/leadership where necessary to close gaps in understanding or adherence. People Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Encourage and promote an active training and learning environment to facilitate excellence in risk management, risk awareness, behaviours and accountability. Risk Management Identify and share industry best practices and work with the businesses for their feasibility and implementation. Ensure all FRM policies and procedures in the country comply with Group Policies and Standards. Ensure proper and updated documentation in place for in-country policies and procedures. Ensure various fraud risks are being actively prevented and detected in a timely manner on an end-to-end basis Proactive in seeking regular assurance that areas of responsibility are performing to an acceptable risk and control standards Balance business performance delivery and cost management with risk and control matters to ensure that it does not materially threaten the Group, while remaining within risk appetite. Ensure that effective management response plans are in place to respond to extreme but plausible fraud scenarios in the country. Recommend changes to the process control environment or to business practices, where necessary, to reduce the level of fraud risk exposure to within the agree appetite. Skills and Experience Governance Provide oversight across fraud risk management team, ensuring compliance with the highest standards of regulatory and business conduct and compliance practices as defined by internal and external requirements. This includes compliance with local banking laws, other applicable laws and anti-money laundering regulations and guidelines Embed the Group s values and code of conduct in the country fraud risk management team to ensure that adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees forms part of the culture Accountable for satisfactory closure of issues / gaps arising from Internal Audits, peer reviews and regulatory reviews for the areas of work. Ensure compliance to Visa/ master card rules and regulations. Regulatory Business Conduct Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [country / business unit / function/[team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Key stakeholders Country FRM, Group Strategy, Contact center etc. Other Responsibilities Market Knowledge: - Awareness and understanding of the wider business, economic and market environment in which Standard Chartered Bank operates. Business Strategy and Model: - Awareness and understanding of Standard Chartered s Retail Clients business and that of peers in the industry Risk Management and Control: - The ability to identify, assess, monitor, control and mitigate risks to Standard Chartered Bank Governance, Oversight and Controls: - Strong leadership capabilities and management skills, with the ability to deliver effective controls within Fraud Risk Management through both directly-managed and virtual team Regulatory Framework and Requirements: - Awareness and understanding of the regulatory framework in which the firm operates, and the regulatory requirements and expectations relevant to the role Non-technical skills: - Strong written / oral communication and Analytical skills. Ability to create effective work relationships within and across functions borders. Qualifications Bachelor s or Master s degree/University degree with 5+ years of minimum experience Relevant experience in a related role will be an added advantage. Consistently demonstrates clear and concise written and verbal communication. Ability to communicate fluently in English with clients Good to have Payment fraud detection experience but not necessar Role Specific Technical Competencies Stakeholder Management People Management Fraud Risk Management Governance Regulatory Business Conduct Financial Services Industry About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 29935
Posted 1 week ago
4.0 - 8.0 years
7 - 11 Lacs
Bengaluru
Work from Office
Manger will be responsible for maintenance, execution enhancement of a suite of Central Others excl Treasury models - eg. Opex, Tax, Other Banking, OR RWA, Leverage, Bank Levy, et al. Key Responsibilities Enterprise stress testing comprises the stress tests required by the Group, regions, country and risk management teams, and other senior stakeholders as required to inform Risk Appetite and the stress tests required by the Bank s regulators. The team has responsibility for the execution of the Bank s stress test exercises internally and to external regulators. It is also the centre of excellence for all strategic changes and operational controls, compliance attestation and policy setting for stress testing in the enterprise. As such, this individual will be working as part of a cohesive strategy and execution function. The team sets and runs the production schedule for stress testing. The intent of the hub is to primarily run central workstream production tasks and sub-tasks during the running of each stress test exercise utilising ITO (Group IT) supported technology and produce management reporting on the same. The successful candidate for this position will play a key role in executing the stress test models in relation to the Central Others function of Group in the Bank s stress test exercises. This will include Bank-of-England (BOE), Internal Capital Adequacy Assessment Process (ICAAP), Management Stress Test (MST) and RPST for the Group. In addition, he/she should be able to provide valuable inputs to help identify opportunities to improve on stress testing current processes and own quantitative changes and change requests. Responsible for the stress testing data sourcing and preparations, methodological calculations including the use of existing infrastructure and technology, producing quantitative charts and packs and other related requirements. Ensure that the stress testing methods employed are compliant with EST procedures and any deviation is properly documented and approved. Ensure compliance with the Operational Risk Framework requirements and that quantitative controls are in place and executed in full. Drive improvements in the stress testing computations and automate manual processes for more efficiency and productivity. Manage all correspondence via their nominated work stream leads, support functions and stakeholders. Ensure compliance with governance related aspects of EST production and delivery This is a rapidly evolving space so the role holder must be comfortable with ambiguity and change. Strategy Help to ensure appropriate BAU controls being established and deployed effectively in GBS. Work with partner teams to create and build next generation data products and analytics solutions Assess problem statements propose potential solutions by advocating and enabling data-driven analytics Conduct thorough validation and data quality checks to ensure accurate and value adding solutions being delivered Business The role holder is responsible for the following in undertaking the role: Execution of the Central Others stress test models for the entire balance sheet of the Group Ensure input data quality, reconciliation, validation, consistency with various sources Produce quantitative packs in various stress scenarios Produce final numbers pack for submission Processes The role holder will need to support the establishment and documentation of all processes and effective controls for the new hub in accordance with the broader stress testing team People Talent The role holder will need to support development and stabilisation a newly formed team, working across geographies Risk Management Ensure all activity adheres to the Enterprise Risk Management Framework, relevant policies and standards, with a specific focus on ensuring an effective framework for the management of operational risks as they pertain to the role. Governance Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role. Deliver effective governance ; capability to challenge colleagues effectively, or escalate appropriately; and willingness to work in an open and cooperative manner with all. Key stakeholders Stress Testing Team Enterprise Risk Management members Key Risk colleagues Business leadership Risk Transformation Programme Team Key operations and technology partners / vendors Other Responsibilities As delegated by Head of Stress Testing from time to time. Skills and Experience Financial Analysis External Reporting Effective Communications Project Management SQL Excel Data Sciences Qualifications Graduation / Post-Graduation in Finance and with relevant 5+ years of experience. Skill Sets: Functional: Good Understanding of banking financials Knowledge of Operating Expense, Taxation experience in Change / Agile prior experience in ICAAP / BoE submissions - Good to have Technical: Advanced Microsoft Office (Excel, Power point, Word) Python/R Tableau - Good to have SQL coding - Good to have strong knowledge in Data Analytics General skill set: Awareness of trading environment, macroeconomic fundamentals, market moves potential impact on exposures. Excellent communication skills - verbal and written Ability to work under pressure Have excellent attention to detail Be able to work in a global team Expertise in programming language is not required but good to have Working knowledge in MS Excel, SAS Knowledge about Finance and various business products Documentation skills Working knowledge of the Group s businesses, governance structure and approach to risk management. Experience in team admin tasks/cost controller/project accountant role with familiarity to SCB project management standards / tools would be a distinct advantage Experience in Agile framework The role holder should comply with all mandatory e-learning as prescribed from time to time. About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 30795
Posted 1 week ago
0.0 - 1.0 years
0 Lacs
Chennai
Work from Office
AssetPlus is a leading fintech platform dedicated to empowering Mutual Fund Distributors (MFDs) across India. AssetPlus provides a range of financial products, including mutual funds, insurance, corporate fixed deposits, sovereign gold bonds, and the National Pension Scheme (NPS), all accessible through a single, user-friendly dashboard. The company offers a comprehensive, fully digital platform designed to streamline operations and enhance the efficiency of MFDs, enabling them to focus on building strong client relationships and facilitating wealth creation. Responsibilities: Communicating with clients and partners to offer operational assistance and ensure a seamless, hassle-free experience Assisting clients throughout their onboarding journey on the AssetPlus platform to ensure a great investment experience Providing efficient and accurate operational and product assistance to ensure partner and client satisfaction Coordinating with regulatory bodies and related entities to resolve any issues or queries that arise from clients/partner Being the sole POC for support needs of top clients Working closely with Sales, Operations, Tech, Product and other teams to quickly address and resolve queries Assisting clients and partners in building and growing their business What are we looking for: Must-Have: Strong verbal and written communication skills Basic knowledge of finance and zeal to learn and grow Team player with strong problem-solving and critical-thinking skills Excellent customer focus and proven analytical/problem-solving ability Good to Have: Behavioural Competencies: Actively listens, responds promptly, and accepts feedback graciously Has a clear and well-structured thought process and communicates effectively Provides constructive feedback to managers Functional Competencies: Delivers outcomes and resolutions on time, accurately, and independently Maintains composure in challenging situations Why Join Us Be part of a leading fintech start-up that fosters a Learn Grow culture Work in a fast-paced, dynamic environment where your contributions make a real impact If youre passionate about finance/mutual funds and their role in the high-growth fintech space, this is the place for you Fast paced career growth Innovate at scale with endless learning opportunities What Does Working at AssetPlus Look Like Best in the Fintech Industry - Gain hands-on experience in a rapidly evolving sector, working with cutting-edge financial solutions Exponential Career Growth - Accelerate your professional journey with opportunities to take on new challenges and responsibilities Building a Future Together - Be part of a company that values collaboration and long-term success Lucrative Roles Industry Exposure - Work in a role that provides deep insights into the fintech industry, with high-impact responsibilities Continuous Learning Development - Enhance your knowledge through structured learning programs and real-world problem-solving Team Engagement Culture-Building Activities - Participate in fun and engaging team events that foster collaboration and camaraderie Young Vibrant Team - Work with passionate, driven individuals in an energetic work environment Employee Healthcare Benefits - Prioritizing your well-being with comprehensive health coverage If you believe you d be a great fit for this role, we d love to hear from you! At AssetPlus, we are committed to fostering an inclusive culture where diverse perspectives are valued and encouraged. We believe that innovation thrives in an environment where individuals from all backgrounds can contribute their unique insights. Our goal is to create an empowering workplace that enables every team member to grow, learn, and reach new heights in their professional journey. We can t wait to show you what makes AssetPlus a great place to build your career! Location: Chennai(Work from Office) Compensation: Based on experience and current CTC
Posted 1 week ago
0.0 - 2.0 years
2 - 3 Lacs
Chennai
Work from Office
AssetPlus is a leading fintech platform dedicated to empowering Mutual Fund Distributors (MFDs) across India. AssetPlus provides a range of financial products, including mutual funds, insurance, corporate fixed deposits, sovereign gold bonds, and the National Pension Scheme (NPS), all accessible through a single, user-friendly dashboard. The company offers a comprehensive, fully digital platform designed to streamline operations and enhance the efficiency of MFDs, enabling them to focus on building strong client relationships and facilitating wealth creation. Responsibilities: Communicating with clients and partners to offer operational assistance and ensure a seamless, hassle-free experience Assisting clients throughout their onboarding journey on the AssetPlus platform to ensure a great investment experience Providing efficient and accurate operational and product assistance to ensure partner and client satisfaction Coordinating with regulatory bodies and related entities to resolve any issues or queries that arise from clients/partner Being the sole POC for support needs of top clients Working closely with Sales, Operations, Tech, Product and other teams to quickly address and resolve queries Assisting clients and partners in building and growing their business What are we looking for: Must-Have: Strong verbal and written communication skills Basic knowledge of finance and zeal to learn and grow Team player with strong problem-solving and critical-thinking skills Excellent customer focus and proven analytical/problem-solving ability Good to Have: Behavioural Competencies: Actively listens, responds promptly, and accepts feedback graciously Has a clear and well-structured thought process and communicates effectively Provides constructive feedback to managers Functional Competencies: Delivers outcomes and resolutions on time, accurately, and independently Maintains composure in challenging situations Why Join Us Be part of a leading fintech start-up that fosters a Learn Grow culture Work in a fast-paced, dynamic environment where your contributions make a real impact If youre passionate about finance/mutual funds and their role in the high-growth fintech space, this is the place for you Fast paced career growth Innovate at scale with endless learning opportunities What Does Working at AssetPlus Look Like Best in the Fintech Industry - Gain hands-on experience in a rapidly evolving sector, working with cutting-edge financial solutions Exponential Career Growth - Accelerate your professional journey with opportunities to take on new challenges and responsibilities Building a Future Together - Be part of a company that values collaboration and long-term success Lucrative Roles Industry Exposure - Work in a role that provides deep insights into the fintech industry, with high-impact responsibilities Continuous Learning Development - Enhance your knowledge through structured learning programs and real-world problem-solving Team Engagement Culture-Building Activities - Participate in fun and engaging team events that foster collaboration and camaraderie Young Vibrant Team - Work with passionate, driven individuals in an energetic work environment Employee Healthcare Benefits - Prioritizing your well-being with comprehensive health coverage If you believe you d be a great fit for this role, we d love to hear from you! At AssetPlus, we are committed to fostering an inclusive culture where diverse perspectives are valued and encouraged. We believe that innovation thrives in an environment where individuals from all backgrounds can contribute their unique insights. Our goal is to create an empowering workplace that enables every team member to grow, learn, and reach new heights in their professional journey. We can t wait to show you what makes AssetPlus a great place to build your career! Location: Chennai(Work from Office) Compensation: Based on experience and current CTC
Posted 1 week ago
1.0 - 4.0 years
3 - 6 Lacs
Gurugram
Work from Office
Sr Finance Executive - Accounts Payable Sr Finance Executive - Accounts Payable About Junglee Games: With over 140 million users, Junglee Games is a leader in the online skill gaming space. Founded in San Francisco in 2012 and part of the Flutter Entertainment Group, we are revolutionizing how people play games. Our notable games include Howzat, Junglee Rummy, and Junglee Poker. Our team comprises over 1000 talented individuals who have worked on internationally acclaimed AAA titles like Transformers and Star Wars: The Old Republic and contributed to Hollywood hits such as Avatar. Junglee s mission is to build entertainment for millions of people around the world and connect them through games. Junglee Games is not just a gaming company but a blend of innovation, data science, cutting-edge tech, and, most importantly, a values-driven culture that is creating the next set of conscious leaders . Job overview: As our Senior Executive, Accounts Payable, you will be responsible for managing end-to-end vendor payments, ensuring timely and accurate processing of invoices. You will maintain strong relationships with suppliers, support monthly closing activities, and ensure compliance with internal financial controls. Your role will be crucial in optimizing cash flow and enhancing operational efficiency. Job Location: Gurgaon Key Responsibilities: Review invoices for appropriate documentation prior to payment Perform invoice and general-ledger data entry Execute credit card and bank account reconciliation Generate purchase orders when necessary Obtain and print signatures on all checks Assist senior financial officers as needed Qualifications skills required: High school diploma or equivalent Understanding of basic principles of finance, accounting, and bookkeeping Superb time management skills and detail orientation Ability to maintain confidentiality of company and partner information Preferred skills and qualifications: Associate s degree or equivalent Strong mathematical skills Experience in accounts payable (or accounts receivable) Experience with accounting software and online platforms Be a part of Junglee Games to: Value Customers Data - Prioritize customers, use data-driven decisions, master KPIs, and leverage ideation and A/B testing to drive impactful outcomes. Inspire Extreme Ownership - We embrace ownership, collaborate effectively, and take pride in every detail to ensure every game becomes a smashing success. Lead with Love - We reject micromanagement and fear, fostering open dialogue, mutual growth, and a fearless yet responsible work ethic. Embrace change - Change drives progress and our strength lies in adapting swiftly and recognizing when to evolve to stay ahead. Play the Big Game - We think big, challenge norms, and innovate boldly, driving impactful results through fresh ideas and inventive problem-solving. Avail a comprehensive benefits package that includes paid gift coupons, fitness plans, gadget allowances, fuel costs, family healthcare, and much more. Know more about us: Explore the world of Junglee Games through our website, www. jungleegames. com . Get a glimpse of what Life at Junglee Games looks like on LinkedIn . Here is a quick snippet of the Junglee Games Offsite 24 Liked what you saw so far Be A Junglee
Posted 1 week ago
4.0 - 14.0 years
7 - 8 Lacs
Mohali
Work from Office
Ensure compliance to cGMP for all operational activities. Monitor the formulated products against stipulated conditions mentioned in the Batch production record. Conduct certificate of batch production records for compliance and stage wise completion. Conduct line clearance during manufacturing and the packing activities. Conduct sampling activities during the manufacturing and the packing activities. Conduct qualification, PPV, PM and calibration of in-process instruments as per schedule. Swab and Rinse sampling activity for cleaning validation and verification studies. Initiate Deviation, Change Control and Investigations. Provide support to conduct investigations related to deviation, CAPA, OOS, OOT, and Market complaint handling. Issuance of Batch production records. Review Verification of Bin for Documents / Labels Destruction as per SOP.
Posted 1 week ago
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The operations job market in India is dynamic and diverse, offering a wide range of opportunities for job seekers. Operations roles are crucial for the smooth functioning of businesses across various industries, making them in high demand in the job market. If you are considering a career in operations in India, here is a comprehensive guide to help you navigate the job landscape.
Here are 5 major cities in India that are actively hiring for operations roles:
The salary range for operations professionals in India varies based on factors such as experience, location, and industry. On average, entry-level operations professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.
A typical career path in operations may include roles such as Operations Executive, Operations Manager, Senior Operations Manager, and eventually, Head of Operations. Progressing in this field often involves gaining hands-on experience, taking on more responsibilities, and developing leadership skills.
In addition to operations expertise, professionals in this field are often expected to have skills such as data analysis, project management, communication, problem-solving, and decision-making. These skills complement the core operations responsibilities and contribute to overall job performance.
As you explore operations jobs in India, remember to showcase your skills, experience, and passion for the field during interviews. With thorough preparation and confidence in your abilities, you can excel in operations roles and build a successful career in this dynamic and rewarding field. Good luck!
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
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