Exhibits culinary talents by personally performing tasks while assisting in leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maximizing the financial performance in all areas of responsibility. Assists in supervising all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved. Areas of responsibility comprise overseeing all food preparation areas (e.g., banquets, room service, restaurants, bar/lounge and employee cafeteria) and all support areas (e.g., dish room and purchasing) as applicable. CANDIDATE PROFILE Education and Experience High school diploma or GED; 6 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 4 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Assisting in Leading Kitchen Operations for Property Provides direction for all day-to-day operations. Understands employee positions well enough to perform duties in employees absence or determine appropriate replacement to fill gaps. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and builds mutual trust, respect, and cooperation among team members. Serving as a role model to demonstrate appropriate behaviors. Ensures property policies are administered fairly and consistently. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Supervises and coordinates activities of cooks and workers engaged in food preparation. Demonstrate new cooking techniques and equipment to staff. Setting and Maintaining Goals for Culinary Function and Activities Develops and implements guidelines and control procedures for purchasing and receiving areas. Establishes goals including performance goals, budget goals, team goals, etc. Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. Manages department controllable expenses including food cost, supplies, uniforms and equipment. Participates in the budgeting process for areas of responsibility. Knows and implements the brands safety standards. Ensuring Culinary Standards and Responsibilities are Met Provides direction for menu development. Monitors the quality of raw and cooked food products to ensure that standards are met. Determines how food should be presented, and create decorative food displays. Recognizes superior quality products, presentations and flavor. Ensures compliance with food handling and sanitation standards. Follows proper handling and right temperature of all food products. Ensures employees maintain required food handling and sanitation certifications. Maintains purchasing, receiving and food storage standards. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Ensuring Exceptional Customer Service Provides and supports service behaviors that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Responds to and handles guest problems and complaints. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters. Ensures employees receive on-going training to understand guest expectations. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement. Managing and Conducting Human Resource Activities Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Ensures employees are treated fairly and equitably. Trains kitchen associates on the fundamentals of good cooking and excellent plate presentations. Administers the performance appraisal process for direct report managers. Interacts with the Banquet Chef and Catering department on training regarding food knowledge and menu composition. Observes service behaviors of employees and provides feedback to individuals and or managers. Manages employee progressive discipline procedures for areas of responsibility. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process. Additional Responsibilities Provides information to executive teams, managers and supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. .

Entry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative responsibilities. CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. CORE WORK ACTIVITIES Supporting Management of Front Desk Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Encourages and building mutual trust, respect, and cooperation among team members. Serves as a role model to demonstrate appropriate behaviors. Supports all day-to-day operations. Understands employee positions well enough to perform duties in employees absence. Coaches, counsels and encourages employees. Handles employee questions and concerns. Supports all areas of the Front Office in the absence of the Front Office or Front Desk Manager. Guides daily Front Desk shift operations. Communicates performance expectations to employees in accordance with job descriptions for each position. Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. Develops specific goals and plans to prioritize, organize, and accomplish your work. Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Participates in department meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results. Strives to improve service performance. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Trains staff on adherence to all credit policies and procedures to reduce bad debts and rebates. Supervises same day selling procedures to maximize room revenue and property occupancy. Understands the impact of Front Desk operations on the overall property financial goals and objectives. Ensuring Exceptional Customer Service Provides services that are above and beyond for customer satisfaction and retention. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. Sets a positive example for guest relations. Empowers employees to provide excellent customer service within guidelines. Handles guest problems and complaints seeking assistance from supervisor as necessary. Interacts with guests to obtain feedback on product quality and service levels. Managing Projects and Policies Implementing the customer recognition/service program, communicating and ensuring the process. Assists in the review of comment cards and guest satisfaction results with employees. Ensures employees have the proper supplies and uniforms. Assists in the use of a guest information tracking system to ensure that a successful repeat guest recognition program is in use to recognize guest preferences and aid in problem resolution. Supporting Handling of Human Resource Activities Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. Provides feedback to individuals based on observation of service behaviors. Participates in an ongoing employee recognition program. Conducts training when appropriate. Participates in the employee performance appraisal process. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Informs and/or updating the executives, the peers and the subordinates on relevant information in a timely manner. Performs all duties at the Front Desk as necessary. Understands the functions of the Bell Staff, Switchboard and Concierge/Guest Services operations. Complies with loss prevention policies and procedures. .

Internal Firm Services Industry/Sector Management Level Associate & Summary In ServiceNow consulting at PwC, you will gain extensive experience in ServiceNow applications and assist clients in optimising operational efficiency through analysis, implementation, training, and support tailored to ServiceNow software. Why PWC Learn more about us . & Summary The Business Continuity Management (BCM) Product Support (FTE) role is a critical position within the Enterprise Service Platform Program, focusing on the ServiceNow platform. This role is essential for managing and enhancing the ServiceNow platforms and products for the PwC network of firms. Provide L1/L2 enduser support for the ServiceNow BCM service offerings. Drive the timely support of BCM service offerings in the new Service Hub. Manage and enhance the ServiceNow platforms and products. Mandatory skill sets Experience with ServiceNow platform. Strong understanding of Business Continuity Management, Resiliency, and Disaster Recovery. Preferred skill sets Experience in IT Service Continuity Management (SCM). Familiarity with Enterprise Service Platform Program. ServiceNow BCM module. Years of experience required 3 to 7 years Education qualification B.E, M.C.A, Engineering Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills ServiceNow Platform Accepting Feedback, Active Listening, Agile Methodology, Application Security, Communication, Configuration Management (CM), Cybersecurity, Emotional Regulation, Empathy, Enterprise Architecture, Human Resources (HR) Consulting, Inclusion, Intellectual Curiosity, IT Change Management, Optimism, Risk Compliance, ServiceNow Customer Service Management (CSM), ServiceNow Ticketing Tool, Teamwork, Well Being No

Some careers open more doors than others. If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance. We are currently seeking an experienced professional to join the WPB team. Principal Responsibilities The incumbent will be responsible for facilitation of the asset sales process including customer interface, document completion, interaction on behalf of RMs with builders/societies in case of mortgage cases , discrepancy resolution etc. Would be responsible for Asset Product Disbursal of the region Facilitate business new as well as existing cases with the branch asset specialists. Develop an expert knowledge of customer base, market trends, and competitor activities in order to manage strategic direction Engage with builders, brokers and other intermediaries to develop business for the region. Daily co-ordination with internal stakeholders such as underwriting, Legal, etc. for pre & post approval activities. Provide dedicated back-end support to Branch RMs in the login, approval and disbursal of their applications. Interact with senior business managers to identify peer company best-in-class service practices & technologies Operational effectiveness: Ensure that discrepancy rates of pre & post approval applications are within acceptable benchmarks Ensure nil fraudulent application Requirements Graduate/ Post Graduate in any discipline with 4-7 years of relevant experience The GCB 6 or GCB 7 will be offered depending on the selected candidates skill and relevant experience Useful Link Link to Careers Site: Click HERE You ll achieve more at HSBC.

We are looking forward to hire Microsoft Fabric Professionals in the following areas : Experience 8+ Years Position: Data Analytics Lead. Experience: 8+ Years. Responsibilities: Build, manage, and foster a high-functioning team of data engineers and Data analysts. Collaborate with business and technical teams to capture and prioritize platform ingestion requirements. Experience of working with manufacturing industry in building a centralized data platform for self service reporting. Lead the data analytics team members, providing guidance, mentorship, and support to ensure their professional growth and success. Responsible for managing customer, partner, and internal data on the cloud and on-premises. Evaluate and understand current data technologies and trends and promote a culture of learning. Build and end to end data strategy from collecting the requirements from business to modelling the data and building reports and dashboards Required Skills: Experience in data engineering and architecture, with a focus on developing scalable cloud solutions in Azure Synapse / Microsoft Fabric / Azure Databricks Accountable for the data group s activities including architecting, developing, and maintaining a centralized data platform including our operational data, data warehouse, data lake, Data factory pipelines, and data-related services. Experience in designing and building operationally efficient pipelines, utilising core Azure components, such as Azure Data Factory, Azure Databricks and Pyspark etc Strong understanding of data architecture, data modelling, and ETL processes. Proficiency in SQL and Pyspark Strong knowledge of building PowerBI reports and dashboards. Excellent communication skills Strong problem-solving and analytical skills. Required Technical/ Functional Competencies Domain/ Industry Knowledge: Basic knowledge of customers business processes- relevant technology platform or product. Able to prepare process maps, workflows, business cases and simple business models in line with customer requirements with assistance from SME and apply industry standards/ practices in implementation with guidance from experienced team members. Requirement Gathering and Analysis: Working knowledge of requirement management processes and requirement analysis processes, tools & methodologies. Able to analyse the impact of change requested/ enhancement/ defect fix and identify dependencies or interrelationships among requirements & transition requirements for engagement. Product/ Technology Knowledge: Working knowledge of technology product/platform standards and specifications. Able to implement code or configure/customize products and provide inputs in design and architecture adhering to industry standards/ practices in implementation. Analyze various frameworks/tools, review the code and provide feedback on improvement opportunities. Architecture tools and frameworks: Working knowledge of architecture Industry tools & frameworks. Able to identify pros/ cons of available tools & frameworks in market and use those as per Customer requirement and explore new tools/ framework for implementation. Architecture concepts and principles : Working knowledge of architectural elements, SDLC, methodologies. Able to provides architectural design/ documentation at an application or function capability level and implement architectural patterns in solution & engagements and communicates architecture direction to the business. Analytics Solution Design: Knowledge of statistical & machine learning techniques like classification, linear regression modelling, clustering & decision trees. Able to identify the cause of errors and their potential solutions. Tools & Platform Knowledge: Familiar with wide range of mainstream commercial & open-source data science/analytics software tools, their constraints, advantages, disadvantages, and areas of application. Required Behavioral Competencies Accountability: Takes responsibility for and ensures accuracy of own work, as well as the work and deadlines of the team. Collaboration: Shares information within team, participates in team activities, asks questions to understand other points of view. Agility: Demonstrates readiness for change, asking questions and determining how changes could impact own work. Customer Focus: Identifies trends and patterns emerging from customer preferences and works towards customizing/ refining existing services to exceed customer needs and expectations. Communication: Targets communications for the appropriate audience, clearly articulating and presenting his/her position or decision. Drives Results: Sets realistic stretch goals for self & others to achieve and exceed defined goals/targets. Resolves Conflict: Displays sensitivity in interactions and strives to understand others views and concerns. Certifications Mandatory Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. The Sr. Ops Associate supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to solve day-to-day inbound operation problems. Ensure seller / vendor operational performance delivery inline with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution. Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program About the team Operations Excellence Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. As a part of the team, the primary role will be providing all reasonable support to sellers in improving their capabilities to ensure that they are able execute their business in the most optimum way. The role will comprise of assisting the seller to get well versed with various Amazon tools and provide on ground support to assess inputs like Vendor Returns, Returns Disputes etc. The team will be responsible for helping in undertaking on ground training of new sellers. These tasks include, but are not limited to, assisting in Returns Order Creation and Planning management process, interacting/coordinating with the sellers, identifying and correcting errors, maintaining records of work received and work performed etc. In addition to being a support associate grooming seller s to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc. Bachelors degree Bachelors degree in management, business administration, economics, engineering, marketing 2+ years of sales experience

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. The AM Associate, ISM will help sellers grow their sales on Amazon by building and nurturing a partnership to help support the sellers inventory, fulfillment and logistics requirements. The associate will help to create an engaging experience for our seller partners by providing inputs on inventory planning and providing logistics & fulfillment support. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting, negotiations and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to manage inventory and supply chain issues for the sellers. Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards. Delivers on multiple deadlines and priorities compulsively as a self-directed individual, comfortable with a fast-paced, ambiguous environment. Developing and updating reporting focused on key operational performance indicators. Responsible to manage tactical planning and drive execution of assigned tasks Ensure seller / vendor operational performance delivery inline with targets Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program About the team The In Stock Management Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. The responsibilities include providing support to sellers in improving their capabilities to ensure seamless business operations. The candidate will assist sellers to get well versed with various Amazon tools, provide support for inbound management and drive supply chain management initiatives with sellers. These tasks include, but are not limited to, assisting in Fulfillment Center (FC) appointment management process, interacting/coordinating with the sellers, identifying and correcting gaps in processes, maintaining records of work received and work performed etc. Bachelors degree 1+ years of sales experience

We are hiring Program Managers to run complex and cross functional supply chain projects. This role is a part of the centralized supply chain planning function at Amazon India. The role is very much like an internal consulting role where the incumbent will drive large high impact projects in logistics/supply chain. These projects will typically involve designing and building complex new processes, driving technology solutions, driving large cost reduction or efficiency improvement initiatives or launching exciting new supply chain models. The incumbent will be own the following - 1) They will be responsible for working with finance, supply chain execution, transportation and product teams to define short term capacity requirements. 2) They will be responsible for driving cost benefit analysis and go/no-go decisions on various initiatives 3) Once a go decision is made, the program manager will work to evolve a plan and timeline for execution. 4) The program manager will develop a roadmap and metrics to measure progress of the initiative they own. They will also own writing reports/documents that detail the progress to leadership on a frequent basis 5) They will liaise with critical stakeholders and recalibrate on the plan and build strategies to overcome headwinds 6) They will work with technology teams to scope out and drive any tech changes that are needed 7) Engage and earn trust of operational leaders across IN AMZL to get approvals to drive standardization of process and execution framework Above all, we expect program managers to be single threaded owners for their initiatives. This is a high ownership position where you directly control your destiny. Program Managers will be measured on the impact of their project. Depending on the project, clear financial or other impact goals will be set forth. It is the program managers responsibility to ensure they drive the program towards achieving those goals. 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules

Senior Product Manager-RoW NL Amazon is looking for a motivated individual for the profile of Senior Product Manager for RoW NL Product team within Row APEX (Analytics, Product and Execution) Org. In this role, you will: Define, design, launch and manage new products for network loss reduction in RoW marketplaces (IN, JP, MENA, LatAM and APAC) Gather requirements and conceptualize a product solution to solve a business problem. Work with key stake holders across various functions and geos to define and launch a product/program. Manage technical integration with amazon systems across retail, merchant, transportation operations and finance technologies and setup end-to-end operational, financial, taxation, performance measurement and customer satisfaction related processes. Launch and expand the product/program as per Amazon s requirements while being responsible for all customer, seller and operator satisfaction, performance, compliance, accounting and financial related metrics. Use customer and stakeholder feedback, benchmarking analysis, and business metrics to make informed decisions Exhibit product expertise that connects, understands, and leverages company-wide assets and capabilities Evaluate launch outcomes and reintegrate learning into the organization and product plan This role calls for an individual who can own all aspects of operations controllable network losses, while raising bar on customer experience, shipper experience and operator experience; manage performance and measure, determine, and drive any initiatives necessary to improve it. This position offers a broad exposure to various operations, business, financial, and technical teams within Amazon. The successful candidate will be a person who enjoys and excels at dealing with ambiguity and design and define products/programs with little information. He / She will have excellent written and verbal communication skills, the ability to create and sustain urgency, and a proven ability to lead large cross-functional projects including communication across all levels and teams in the organization: senior leaders, technical teams, finance, fulfillment, and business leaders. Masters degree or equivalent 6+ years of end to end product delivery experience

Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives yielding improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy Visit the sites for various operational conformance, restrictions and norms Conduct Monthly Audits of 3P sites Visit all assigned sites at least once in a month 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Experience in SSD Operations

Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple SSD 3P Fulfillment centers from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives yielding improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up & monitor 3P operations. Monitor complete UTR operations FC+ LM of the assigned 3P SSD sites and suggest & deploy improvements Coordinate with 3P partners on S&OP plan, HC planning, Quality metrices and other parameters Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy Visit the sites for various operational conformance, restrictions and norms Conduct Monthly Audits of 3P sites Visit all assigned sites at least once in a month 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Experience in SSD Operations

We are looking for Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential sellers on the Amazon.in marketplace. The ideal candidate thrives in an ambiguous environment where they must develop, implement and iterate on business strategies to deliver growth and positive experience for sellers. The candidate should be hands-on, detail oriented, have relentlessly high standards and operates as a business owner who understands key levers to achieve results through their team. The candidate has a passion for people management and is at their best when they re building, developing and guiding high-performing teams. In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. If you are interested in growing brands and businesses on Amazon, we re interested in talking to you! Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate strong relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. A day in the life Leadership Manage a team of KAM Leads & Account Managers (6-8 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environment. Contribute to strategic plans and documents for the organization. Partner with external teams including Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to drive growth. Manage recruiting and hiring efforts across direct team and broader organization. Coach, mentor, and develop your team. About the team In this role, the candidate will be responsible for driving strategic business and operational objectives of his Account Management team. The candidate will drive the creation and execution of strategies to achieve business goals through his team by focusing on selection expansion, leveraging Fulfillment channels for faster delivery, developing merchandising strategy and improving catalog quality. The candidate would need to actively collaborate with other stakeholders like Category Management, Fulfillment, Finance, Product & Advertising teams to align programs and initiatives to identify potential growth avenues and drive seller success. The position is based out of Amazon India, Bengaluru office. If you are interested in growing brands and businesses on Amazon, we re interested in talking to you! ROLES AND RESPONSIBILITIES Business Growth Contribute to goal setting for your team to align with organizational goals. Contribute to business strategy development and identify correct input metrics that drive growth and improve the end customer & seller experience, in collaboration with cross-functional teams and other Amazon programs. Possess the ability to manage and deliver against complex goals where strategy is not defined. Able to make tradeoffs between short term seller needs and longer-term strategic investment. Implement and track metrics to record the success and quality of your team s sellers. Use these metrics to guide your work and uncover hidden areas of opportunity. Relationship Management Build and cultivate strong relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate. Monitor seller satisfaction survey results to investigate both positive and negative feedback trends. Establish improvement plans and manage expectations with Account Managers as appropriate. Process Excellence Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs that accelerate seller s growth and improve their experience working with Amazon. Spot areas of unnecessary process or inefficiencies and work to simplify. Identify, optimize, and scale improvements that can benefit a large set of customers, e.g. driving efficiencies through tools and processes, simplifying SOPs, etc., working across multiple organizations. Develop mechanisms to create accountability. 3+ years of sales experience Experience analyzing data and best practices to assess performance drivers Experience managing teams Experience using Salesforce or other CRM tool 2+ years of using SQL to extract and manipulate data experience 5+ years of B2B industry service delivery experience

Operations is at the heart of Amazon s business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Together, we take ownership for what we do whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. About The Role As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs. What Do We Offer? Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit). Responsibilities include, but are not limited to Network engineering and troubleshooting, data cabling and systems administration in a variety of software and hardware environments. Ensuring infrastructure networking and computing systems remain available during production hours. Interacting with management and staff to provide analytical and technical assistance for continuous improvement of IT solutions. Managing local technical projects. Maintaining or creating policies, procedures, and processes. Identifying root-causes of operational issues and process inefficiencies. Moving up to 49lbs as well as standing and walking during shifts lasting up to 12 hours. Supporting customers from multiple buildings in the area, as well as remote customers. Traveling within your local or regional area to support our customers. Bachelors degree 4+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience Bachelors degree in IT, computer science or equivalent

Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. This is a unique opportunity to combine sales experience with marketing automation and product development. You will be helping new Sellers interested in selling on Amazon from all Product Categories by proposing various programs that meet Sellers needs (e.g., Fulfillment by Amazon, Sponsored Product ads, Brand Registry, Seller Powered Coupon, and Deals). In this role, you will be expected to think analytically, and solve problems in a fast-paced, dynamic environment and balance multiple and often conflicting priorities. You will communicate with peers doing a similar role as well as cross functionally. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone. Recruiting Sellers and supporting them in their onboarding journey and managing Seller relationship by championing their needs at Amazon. Teach Sellers how to be more successful on Amazon through education on available tools, policies, and relevant growth opportunities leveraging related Amazon programs and products. Managing and driving the growth of the Sellers business by driving adoption of programs that accelerate their revenue such as Fulfillment by Amazon, Sponsored Product ads, Seller Powered Coupon, and Deals Managing key improvement initiatives and projects: driving efficiencies through tools and processes, simplifying SOPs, improving Seller educational content, and identifying blockers in registration, while working with the relevant internal team members global partners. Manage prioritization and trade-offs across Seller experience, performance, and operational load. Use metrics to identify growth drivers or problems, and act on improvement opportunities. 3+ years of professional experience with sales/marketing/account management background A track record of achieving targets Comfort with metrics and quantitative analysis, and ability to turn analysis into actionable plans; expertise in excel The ability to work independently while using centralized resources, policies and procedures. The ability to work in a fast paced environment and deal with ambiguity Bachelor s degree Experience working closely with international teams Experience identifying opportunities for improvement and simplifying and improving existing processes Familiarity with Email marketing or project management experience Understanding of SQL and data warehousing concepts Has managed a team of minimum 2 members

Role & responsibilities Need to meet and exceed business objectives ensuring consistent achievement of all financial and operational KPIs. Required to manage (in partnership with the wider account team) multiple LoBs to deliver an outstanding Customer Experience. Manage, inspire and motivate a number of Operation Managers to ensure operational excellence, high employee engagement and service improvement is achieved. Main point of contact with the clients- Apart from meeting the client KPIs, SOM should be able to understand their key requirements and deliver it on time , should be able to foresee the opportunities and present solutions and also identify new sales opportunities Preferred candidate profile Graduate Minimum of 1-3 years as a Sr Ops Manager. Overall operations experience must be more than 10 years Demonstrates ability to influence, lead and present ideas via clear written and oral communication. Should be able to seamlessly communicate with senior leadership and clients. MS Office skills (preferably Excel and power point) and should be able to perform data analysis. Deals with the complexity of multiple lines of business and regions. Acts as the thought leader and strategist for Customer Services email and chat capabilities. If Interested in above Kindly share your updated resume to Kruthika.M@247.ai

*Minimum B2 level German Language Certification is Mandatory, C1 preferred* Through the Amazon Marketplace, Amazon provides individuals or enterprises the opportunity to sell their goods on the Amazon platform. Worldwide, more than a million sellers use this Marketplace and thereby contribute to the success of Amazon. Are you interested in innovating to deliver an excellent level of service to Amazon s Selling Partners? At Amazon International Seller Services, our mission is to make Sellers successful on Amazon. The seller growth function devises programs to recruit new Sellers and improve existing Seller performance by driving them to adopt to relevant Amazon products and services. We provide necessary support to new Sellers starting from their launch on Amazon to removing blockers and setting them up for success by leveraging various programs and tools. This is a unique opportunity to combine sales experience with marketing automation and product development. You will be helping new Sellers interested in selling on Amazon from all Product Categories by proposing various programs that meet Sellers needs (e.g., Fulfillment by Amazon, Sponsored Product ads, Brand Registry, Seller Powered Coupon, and Deals). In this role, you will be expected to think analytically, and solve problems in a fast-paced, dynamic environment and balance multiple and often conflicting priorities. You will communicate with peers doing a similar role as well as cross functionally. The ability to manage a valuable prospect list is vital; candidates must be comfortable prospecting, cold-calling, and negotiating via phone. Recruiting Sellers and supporting them in their onboarding journey and managing Seller relationship by championing their needs at Amazon. Teach Sellers how to be more successful on Amazon through education on available tools, policies, and relevant growth opportunities leveraging related Amazon programs and products. Managing and driving the growth of the Sellers business by driving adoption of programs that accelerate their revenue such as Fulfillment by Amazon, Sponsored Product ads, Seller Powered Coupon, and Deals Managing key improvement initiatives and projects: driving efficiencies through tools and processes, simplifying SOPs, improving Seller educational content, and identifying blockers in registration, while working with the relevant internal team members global partners. Manage prioritization and trade-offs across Seller experience, performance, and operational load. Use metrics to identify growth drivers or problems, and act on improvement opportunities. Speak, write, and read fluently in German 3+ years of sales or account management experience 3+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers The ability to work independently while using centralized resources, policies and procedures. Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Experience working closely with international teams

SUMMARY Job Title: Hospitality Manager Location: Kolkata Responsibilities: Supervise all food and beverage operations at multiple sites while adhering to budgetary guidelines. Establish marketing experience centers at new locations. Review and submit monthly reports to the sales team, including project-wise stocks, guest history, breakage, and monthly closing stocks. Oversee daily expenses, housekeeping, maintenance, and concierge services. Maintain marketing offices to high standards. Ensure consistent and exceptional guest services across all levels. Select and deploy guest relations executives and F&B teams for marketing offices and experience centers. Conduct regular staff meetings and training sessions to uphold service quality. Prepare and obtain approval for operational and fixed cost budgets for the marketing office. Analyze financial performance and implement cost-saving measures without compromising service quality. Monitor and supervise the team and subordinates. Uphold safety, quality, hygiene, and cleanliness standards in compliance with regulations. Implement value engineering in food menus and ensure real-time menu upgrades. Maintain an asset list and oversee office pantry and kitchen maintenance. Conduct due diligence and audits of lounges and experience centers. Develop standard operating procedures and guidelines for all experience centers and kitchens. Prepare monthly budget versus actual expense sheets and monthly management information system reports. Track monthly expenses, including fixed, operational, and overhead costs. Maintain seamless coordination with maintenance teams for repairs, upgrades, and routine inspections. Requirements Requirements: Proven experience in hospitality management Strong leadership and organizational skills Excellent budgeting and financial analysis abilities Knowledge of safety and hygiene regulations Effective communication and team management skills Experience: 5+ years of experience in the hospitality industry

Team overview Roundel is Target s entry into the media business, an advertising sell-side business built on the principles of first-party (people-based) data, brand-safe content environments, and proof that our marketing programs drive business results for our clients. We operate with the ethos of trust and transparency and that media works best when it works in everyone s best interest. At the very root of that, Roundel is here to drive business growth for our clients and redefine value in the industry by solving core industry challenges vs. copying current industry methods of operation. We are here to drive a key growth initiative for Target and lead the industry to better operating within the media marketplace. Roundel s Product Team is responsible for building the technology that supports the growing business. They are accountable for the delivery of business outcomes enabled through technology and analytic products that are easy to use, easily maintained and highly reliable. Role overview As a Product Manager for Work Management (Workfront Product) , you ll lead the strategy and roadmap for how teams across Roundel plan, prioritize, and execute work. In this highly visible and impactful role, you ll be responsible for driving operational efficiency, transparency, and cross-functional collaboration by evolving Work Management capabilities to meet changing business needs. You ll serve as the voice of the product, advocating for users, aligning with stakeholders, and ensuring your team receives the leadership and support needed to deliver impactful solutions. You ll partner closely with teams across the enterprise to identify pain points, streamline workflows, and deliver scalable, intuitive experiences that enable better planning and execution. With a strong focus on process improvement and operational excellence, you'll obsess over the details that drive measurable outcomes. As part of Work Management s (Workfront platform) leadership, you ll also explore and implement opportunities to integrate AI and automation working with engineering and data science partners to pilot and scale solutions such as intelligent work intake, auto-prioritization, and generative task support. These innovations will aim to enhance productivity, reduce manual effort, and ensure outputs are intuitive, measurable, and grounded in responsible AI principles. You ll be accountable for maintaining a product roadmap that balances customer needs, technical capabilities, and design challenges. You ll own prioritization across themes, epics, and stories ensuring work aligns to the broader product strategy and delivers maximum value. You ll also create and manage product OKRs, define key success metrics, and track related P&L impacts. This role requires strong relationship-building across pyramids to drive alignment, champion the product vision, and continuously evolve the platform to meet the needs of Roundel s growing organization. Job duties may change at any time due to business needs. Core responsibilities Define and drive the product strategy and roadmap for Workfront, aligned with organizational priorities. Serve as the primary product owner and subject matter expert for the Workfront platform. Partner with cross-functional teams (e.g., GTM, Operations, Technology, and PMO) to gather and prioritize user requirements. Lead backlog grooming, sprint planning, and ongoing Agile ceremonies with platform support and tech partners. Identify and implement enhancements to improve work intake, capacity planning, and resource allocation processes. Ensure data integrity, user adoption, and platform performance through strong governance practices. Monitor key metrics and feedback loops to measure platform usage and effectiveness. Champion change management and user education for new feature rollouts and best practices . AI & Automation Focus: Explore and integrate AI tools to streamline work intake, auto-prioritize tasks, and reduce manual effort. Partner with engineering and data science teams to pilot and scale generative AI capabilities for task creation, brief summarization, and workflow automation. Stay current with GenAI trends and tools, identifying opportunities to integrate them into Workfront for improved productivity and user experience. Define metrics to measure the impact of AI-driven features on team efficiency, work quality, and cost savings. Champion responsible AI practices to ensure transparency, accuracy, and trust in automated recommendations. Technical & Strategic Acumen Understand Workfront s integration capabilities and identify opportunities to connect with other tools (e.g., DAMs, reporting platforms, Jira). Evaluate third-party add-ons or automation opportunities to streamline workflow execution. Stay current on Workfront/Work Management releases and industry best practices to inform long-term platform evolution. About you 4-year college degree (or equivalent experience) 10+ years of technical product experience Experience working in an agile environment (e.g., user stories, iterative development, scrum teams, sprints, personas) Proven experience as a product manager or platform owner (Workfront, work management experience strongly preferred). Strong understanding of workflow automation, enterprise project management, or marketing operations. Exceptional analytical, organizational, and communication skills. Ability to thrive in a fast-paced, collaborative environment with shifting priorities.

Operations Manager _ Reputed Group's Chain of Restaurants If meeting the criteria, please share your CV to Email: jagannaath@kamms.net Position: Operations Manager Position Type: Full Time- Permanent Experience: Min 8 years Base Location: Chennai ( Prefer local candidates) Mode: Office Reporting to : CEO Role Summary: The Operations Manager is accountable for delivering revenue, EBITA, and operational efficiency across Group's chain of Restaurants. The Operations Manager plays a key role in driving strategic objectives, leading cross-functional teams, and delivering exceptional guest experiences while achieving profitability and operational excellence. Key Responsibilities: 1. Financials Drive achievement of revenue and EBITA targets across all outlets. Analyze financial performance metrics and implement strategies to improve profitability. Identify and implement process improvements to enhance operational efficiency and resource optimization. 2. Operational Leadership Manage day-to-day operations across all outlets, ensuring consistent quality and service excellence. Develop and implement standard operating procedures (SOPs) to drive consistency and efficiency. Collaborate with cross-functional teams (Marketing, HR, Finance, and SCM) to align on strategic initiatives and operational priorities. 3. Fulfilment Oversee the fulfilment aspects of the SCM function to ensure timely delivery of inventory, equipment, and other operational needs. Collaborate with the supply chain team to maintain cost efficiency and meet operational demand. 4. Team Development Recruit, train, and mentor restaurant management teams to build a culture of accountability and continuous improvement. Provide coaching and performance feedback to managers to enhance leadership skills. Develop succession plans to ensure talent readiness for critical roles. 5. Strategic Planning Contribute to the development and execution of operational strategies to support growth and scalability. Monitor industry trends and integrate innovations to sustain a competitive advantage. Develop and execute contingency plans to mitigate risks and address operational challenges. 6. Customer Experience Ensure a guest-centric approach by maintaining high standards for food quality, service, and ambiance. Address customer feedback proactively and implement initiatives to enhance satisfaction. 7. Financial Oversight Manage budgets, control costs, and ensure financial targets are consistently met or exceeded. Collaborate with finance teams to analyze P&L statements and adjust operational strategies accordingly. Forecast operational needs and allocate resources effectively. Drive achievement of revenue and EBITA targets across all outlets. Analyze financial performance metrics and implement strategies to improve profitability. 8. Compliance and Risk Management Ensure compliance with health, safety, legal, and regulatory requirements across all operations. Anticipate and mitigate operational risks to safeguard business continuity. The duties and responsibilities outlined in this job description are not exhaustive and may be subject to change as deemed necessary by the Company. Employees are expected to perform any other related duties as assigned by their supervisor or management, which may include additional tasks outside the scope of the primary job functions. Qualifications: Bachelors degree in Business Administration, Hospitality, or a related field (MBA preferred). 8+ years of experience in operations management, preferably in the restaurant or hospitality industry. Proven experience managing multiple outlets and achieving financial and operational targets. Strong leadership skills with the ability to inspire and manage large teams. Financial acumen with expertise in revenue and cost management. Strategic thinking with problem-solving capabilities. Exceptional communication and interpersonal skills. **Minimum 8 years of work experience in QSR, F&B, Hospitality**

Seeking a dedicated female Executive for back office to manage daily office operations. Must have good analytical skills, ,MS office & technical knowledge. MBA will be prefered Salary: 15,000–20,000 Send your updated CV via WhatsApp: 91 9520887537.

Overview Location: - Hyderabad, Gurgaon, Bangalore Experience: - 3-5 years Shift Timings: - 2.00 pm - 11.00 pm Skills: - Accounts receivable ledger, Billing operations, O2C Operations, Order to cash, reconciliations, strong knowledge of accounting basics , Invoice to cash Accounts Receivable –Analyst (Invoice to Cash) Annalect India is seeking an Accounts Receivable Analyst with strong domain knowledge to support the AR and Billing functions under Finance Operations. This might be a great fit for you if you would like to be part of a growing team. You will be closely working with our Global Agency Finance teams. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded networks and numerous specialty firms provide advertising, strategic media planning and buying, digital and interactive marketing, direct and promotional marketing, public relations, and other specialty communications services to over 5,000 clients in more than 70 countries. Omnicom Global Solutions India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in Omnicom Global Solutions India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Responsibilities Client & Agency Service: Help and assist recording, inputting, calculating or processing financial data Collecting payments: tracking overdue invoices and following up on them• Communicate discrepancies to management team, identify slow-paying customers, and recommend collection candidates. Strengthen and grow relationships with clients by communicating with customers regarding past-due accounts Matching payments to invoice numbers or sales orders Help and assist managing an Accounts Receivable ledger and Accounts Receivable files Handling customer inquiries regarding billing issues Maintaining customer accounts Researching and investigating discrepancies in invoices to determine the accuracy of charges Prepare activity reports based on time entry extracts to calculate revenue Submitting reports to management on accounts receivable operations Support the company in optimizing our financial transactions and systems by performing reconciliation of payments and customer accounts Help and assist preparing customer invoices based on accounting procedures Qualifications You will be working closely with: Global Finance Teams and will have responsibilities with respect to Invoice to Cash Operations. This may be the right role for you if you have. Bachelors or Post Graduate Degree in accounting or finance with 3-5 years of experience in O2C Operations (Accounts Receivable, Billing Ops etc.) Strong knowledge on Accounting Basics and Accounts Receivable activities Proficient in Advanced Excel and ability to quickly learn any new ERP Flexibility to take up new assignments and not limit oneself to specific set of activities Flexible and Result Oriented with Strong Written & Oral Communication Skills Strong problem-solving skills, including ability to effectively address any issue Experience in Microsoft Dynamics AX, MediaOcean, and Hyperion Financial Management tool is a plus

Develop sales team through motivation & product knowledge. Build & manage customer relationships. Develop & execute sales planning. Achieve acquisition & revenue targets. Forecast & achieve monthly, quarterly targets. Looking post-sales activities. Required Candidate profile Any graduate with min 1 year of sales exp. Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll with Axis Group Mediclaim Career Growth

"We are hiring for "Laundry Supervisor" for an leading Luxury Cloth Spa is a premier dry cleaning and laundry service in Mumbai location." Bianca The Luxury Clothspa is a premier dry cleaning and laundry service renowned for its commitment to quality and excellence. With multiple outlets spread across Mumbai and Thane, we cater to the discerning tastes of our clients by offering specialized cleaning solutions for delicate fabrics, designer wear, and luxury garments. Our premium services are complemented by convenient home pickup and drop facilities throughout Mumbai, ensuring a seamless and hassle-free experience. At Bianca, we prioritize customer satisfaction and deliver impeccable care for every garment, making us the trusted choice for those who seek perfection in fabric cleaning. Job Title: Laundry Supervisor Hub & Spoke Operations Job Summary: We are seeking a skilled and experienced Laundry Supervisor to oversee our Hub & Spoke operations. The ideal candidate should have a background in retail laundry, with experience handling garments of luxury brands and Indian designers. The role involves managing sorting, classification, dry cleaning, wet cleaning, spotting & stain removal, steam ironing, finishing, quality control, and packing. The supervisor will lead and coordinate all departments, ensuring smooth operations across the board. Key Responsibilities: - Supervise and coordinate all laundry processes, including sorting, classification, dry cleaning, wet cleaning, spotting, stain removal, steam ironing, finishing, and packing. - Maintain high standards of quality control to ensure garments are delivered impeccable and meet client expectations, especially for luxury and designer brands. - Guide and oversee departments such as Dry Cleaning, Spotting, Ironing, Packing, Dispatch, and Logistics. - Collaborate effectively with store executives, pickup executives, drivers, and customers to ensure timely pickups and deliveries. - Ensure proper handling and care of luxury and designer garments during all processes. - Monitor work progress, troubleshoot issues, and optimize workflow to increase efficiency. - Maintain documentation, reports, and logs related to operations and quality checks. - Implement safety, quality standards, and best practices in all departments. - Train and guide staff to uphold service standards and operational efficiency. Qualifications & Skills: - Proven experience in retail laundry operations, preferably handling luxury and designer garments. - Strong knowledge of sorting, classification, dry cleaning, wet cleaning, spotting, stain removal, and finishing techniques. - Leadership skills with the ability to guide multiple departments. - Excellent coordination and communication skills to liaise with various teams and clients. - Good computer skills, including basic reporting and inventory management software. - Strong attention to detail and commitment to quality. - Ability to work under pressure and meet deadlines. Perks and Benefits: Attractive Salary & Other Benefits How to Apply : interested candidates kindly share profiles to careers@biancaclothspa.com

Role & responsibilities Strategic Planning & Execution: Support strategic planning processes and ensure timely execution of key business initiatives across functions. Coordination & Stakeholder Management: Align and coordinate with direct reports (especially Sales Managers) to implement COO office priorities. Manage monthly and fortnightly review meetings with PAN India teams. Sales & Retail Operations: Track sales performance, oversee SOP adherence, and manage retail expansion metrics. Take ownership of tinting machine sales targets, installation timelines, and inventory compliance. Logistics, Supply Chain & Inventory: Support logistics optimization and depot expansions. Ensure timely deliveries across service points and monitor supply chain performance within TAT. Technology & CRM Management: Drive CRM implementation and ensure stakeholder adoption. Oversee system integration and updates across platforms like SAP, SFA, Painter App, Visualizer App, and Dealer CRM. Performance & Data Analytics: Prepare monthly MIS, dashboards, and business insights to support data-driven decisions. Analyse to improve operational efficiencies and reduce manual work. Collections & Compliance: Support O/S (Outstanding) control and recovery by working with relevant teams to achieve collection targets. Innovation & Efficiency: Identify and implement digital tools and technologies that enhance business productivity and operational effectiveness. Travel Arrangements & Appointments: Manage the COOs travel arrangements and appointments efficiently Preferred candidate profile Strong project management and execution skills. Excellent data analysis and reporting capability (Excel, PowerPoint, MIS tools). Understanding of supply chain, sales operations, and CRM tools. High ownership, ability to work under pressure, and a problem-solving mindset. Strong communication and stakeholder management skills.

Assist the Sales team for product knowledge/customer services. Maintain strong relationships with customers. Conduct market research & execute sales plan. Oversee the sales performance of team for business growth. Achieve Sales and Revenue targets. Required Candidate profile Any graduate with min 1 year of sales exp. Good communication skills Leadership/Convincing skills Understanding of client requirement Share CV at Jyoti@theinfinityspace.com / 93283 80990 Sr HR Jyoti Perks and benefits On Roll with Axis Group Mediclaim Career Growth