Internal Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders. Facilitate vendor proposals and manage vendor dependencies for key MetLife projects. Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs. Liaise with the APAC region, specifically for China Marketfor all Vendor Management related tasks and relationships. The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market. The brief tasks included as part of this overall role is to Govern the below. Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation. Oversee projects that sometimes span across multiple areas, functions, and/or lines of business. Determine requirements to address complex and varied business needs for overseeing complex vendors. Research and request vendor proposals and develop service level agreements that meet business needs. Support new outsourcing initiatives. Support the resolution of vendor risk issues. Participate and Lead any Transformation or technology related initiatives in the APAC region. External Drive solutions and resolve issues related to external vendors while managing the needs of a variety of internal stakeholders. Facilitate vendor proposals and manage vendor dependencies for key MetLife projects. Perform ongoing monitoring of service levels and operational metrics to ensure vendors meet business needs. Liaise with the APAC region, specifically for China Market for all Vendor Management related tasks and relationships. The incumbent is required to work with Internal & Vendor stakeholders on the following and act as a Relationship Manager for the China market. The brief tasks included as part of this overall role is to Govern the below. Provide ongoing vendor oversight including performance management, business reviews, contract change management and issue escalation. Oversee projects that sometimes span across multiple areas, functions, and/or lines of business. Determine requirements to address complex and varied business needs for overseeing complex vendors. Research and request vendor proposals and develop service level agreements that meet business needs. Support new outsourcing initiatives. Support the resolution of vendor risk issues. Participate and Lead any Transformation or technology related initiatives in the APAC region.

Grade GResponsible for delivering business analysis and consulting activities for the defined specialism using advanced technical capabilities, building and maintaining effective working relationships with a range of stakeholders, ensuring relevant standards are defined and maintained, and managing process and system improvements to deliver business value. Specialisms: Business Analysis; Data Management and Data Science; Digital Innovation. Entity: Technology IT&S Group Job Description: You will work with The team that ensures that M&C Americas is supported with safe & compliant operations and underpin key commercial strategies with customer approach, technological expertise, & steady delivery. Let me tell you about the role As a Service Designer at bp, you will craft the overall experience a user has with our services. This includes interactions, processes, and end-to-end experiences integrating multiple products or touch-points. You will connect the dots among business operations, technology, and people to deliver cohesive and effective experiences. Through thoughtful design, collaboration, and innovation, you ll help bp build services that are intuitive, efficient, and transformative, empowering both our customers and our teams.! What you will deliver User research & insights : Understand both qualitative and quantitative research methods and know when to use them, plan and facilitate user research, and analyse the data to provide practical insights. Conduct in-depth research to understand user needs, difficulties, and behaviors, collecting insights that advise the design of services that truly meet user requirements. Service blueprinting & journey mapping : Build service blueprints and customer journey maps that visualize all touchpoints, processes, and interactions in the service, ensuring a flawless experience across the user journey. Holistic service design : Design services that integrate both front-stage (customer-facing) and back-stage (internal processes and systems) aspects, ensuring operational efficiency and smooth delivery of our services. Apply a systems thinking approach to problem-solving, understanding how different elements influence one another as part of a whole Cross-functional partnership : Work closely with partners, including product teams, developers, and business partners, to ensure that service improvements are aligned with business goals, feasible, and implementable, while also chipping in to strategy and business case development.! Prototyping & testing : Develop and test service concepts, prototypes, and frameworks to validate ideas and ensure the service design is practical, effective, and user-centred.! Facilitation : Able to expertly facilitate and lead workshops with both designers, product teams and other cross-functional partners to build an exchanged views and alignment on the problem space, the users, and the end-to-end journey What you will need to be successful (experience and qualifications) Bachelor s degree in Design, Human-Computer Interaction, or a related field, or equivalent experience. Significant experience as a Service Designer or similar role Strong understanding of user-centered design principles. Proficiency in service blueprinting and journey mapping. Excellent communication and collaboration skills. Ability to work effectively in a cross-functional team environment. Experience with prototyping and testing service concepts. Strong analytical and problem-solving skills. Familiarity with systems thinking and its application in service design. At this level, the Service Designer is skillful and demonstrates a high level of competency in handling complex design tasks. They lead user research efforts to uncover deep insights, create detailed service blueprints and journey maps, and ensure alignment across cross-functional teams. They excel at holistic service design, integrating front-stage and back-stage processes, and prototyping and testing innovative solutions. They develop teamwork across cross-functional teams. They take ownership of initiatives, ensuring they are completed optimally! About bp Our purpose is to deliver energy to the world, today and tomorrow. For over 100 years, bp has focused on discovering, developing, and producing oil and gas in the nations where we operate. We are one of the few companies globally that can provide governments and customers with an integrated energy offering. Delivering our strategy sustainably is fundamental to achieving our ambition to be a net zero company by 2050 or sooner! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Travel Requirement Up to 10% travel should be expected with this role Relocation Assistance: This role is eligible for relocation within country Remote Type: This position is a hybrid of office/remote working Skills:

Our jobs aren t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None .

This position is for a Principal Engineer, Stress Engineering, Aftermarket Technical Services department with sound knowledge of structural engineering and expertise in providing technical solutions on all Collins Aerostructures commercial nacelle hardware who will help in minimizing aircraft downtime and ensures compliance with certified type design and airworthiness (FAA/EASA) requirements Position: Principal Engineer - Stress Engineering Primary Responsibilities: Perform repair stress analysis and develop analytical methods for medium to complex technical issues in supporting airline operational requirements, formal certification reports, and design changes Should be able to provide engineering judgments and support margin explorations for repair solutions based on certification analysis, on various nacelle components for different programs Apply structural analysis principles to support repair design development on metallic and composite structures. Prepare airworthiness documents including substantiating analysis and obtain/coordinate sign-off with airworthiness organization Communicate with Airline customers for rapid development of technical solutions and work with Airframers, Engine Manufacturers and Suppliers as necessary, to evaluate repair technical data. Works with Collins Spares team, Airline/Field Support Managers in resolving Customer issues Comply with the US and country specific export control requirements. Report into Aftermarket technical services manager and help in driving organization s vision of the best aerospace systems company in the world Work with a globally diverse aftermarket team of highly skilled engineers and be at the forefront of driving airline customer experience. Basic Qualifications: Bachelors or master s degree in Mechanical engineering or Aeronautics with more than 12 years of relevant experience in a similar role. Understanding of load path, load balance, free body diagram and experience in classical hand analysis methods as well as advanced FE used in Aerospace structural analysis using Patran/Nastran. Understanding of static and fatigue analyses of metallic and composite aircraft structures. Knowledge of Nacelle Systems for new aircraft programs such B787, A320Neo, A220, A350 Sound knowledge of repairs for metallic and/or composite structures and various inspection methods and common defects Demonstrate flexibility to work in day shifts and on weekends or holidays on rotation whenever required, strictly adheres to work timings. Ability to work under pressure in a fast-paced environment with short lead times handling multiple repair tasks. Preferred Qualifications: Experience with Patran/Nastran (Sol 101, 106, 111) Knowledge of MS Dynamics CRM systems and practices Previous experience in Aftermarket customer support engineering organization Knowledge of various technical publications such as Structural Repair Manual, Component Maintenance Manual, Aircraft Maintenance Manual, Service Bulletins, Airworthiness Directives, etc. Basic knowledge of EASA/FAA requirements and Associated Repair Documentations Technical understanding of maintenance, repair, overhaul, and regulatory requirements in the commercial aircraft industry.

& Summary As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . C ustomize and personalize Salesforce.com to fit environments specific needs. Work on Sales Cloud, Service Cloud and marketing cloud. Administration Setup User, Profile, Role hierarchy security setup, Validation Rules, Workflow Rules, Sharing Rules, Approval Processes, Process Builder. Development using Visual Force, Apex, Triggers, JavaScript, Lightning component . Develop and publish business specific reports & dash boards customised to client needs. Create Communities and user accounts for communities. Publish VisualForce pages to sites. Code optimization with respect to governor limits of Salesforce. Integration of Salesforce with Heroku, Tally, ServiceNow, ESL, POIM, UWS System using Soap and Rest API. Unit tests code coverage and deployments. Use Data Loader for data migration. Mandatory skill set s Development using Visual Force, Apex, API integration Certifications SF PD1 / SF PD2 Preferred skill sets Certification SalesForce Admin SalesForce App Builder Years of experience required 47 Years Education qualification B.Tech /B.E./MCA/MBA Education Degrees/Field of Study required Bachelor of Technology, Bachelor of Engineering Degrees/Field of Study preferred Required Skills Salesforce Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} No

Internal Firm Services Industry/Sector Management Level Specialist & Summary At PwC, our people in finance focus on providing financial advice and strategic guidance to clients, helping them optimise their financial performance and make informed business decisions. These individuals handle financial analysis, budgeting, forecasting, and risk management. In financial operations at PwC, you will focus on managing financial processes and confirming compliance with regulations. You will handle tasks such as financial reporting, budgeting, and risk management. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career in Finance, within Internal Firm Services, will provide you with the opportunity to help PwC in all aspects of our Finance internal function including financial planning and reporting, data analysis, and assisting leadership with overall strategy. You ll focus on recording and analysing financial transactions, paying and receiving invoices, maintaining financial statement ledger accounts, and preparing analysis and reconciliations of bills to detect fraud. Responsible for the daytoday activities assigned transaction processing for a specific process or group of processes with the teams. Meeting the SLA s and assigned volume on daily basis Ensuring compliances/ adherence to internal policies as per Internal Controls Understand the overall ERP system and Shared services system interfaces and processes, suggesting improvements in the existing system and processes Ensure successful delivery of the services and confirm the qualityofservice delivery Discuss operational concerns (if any) with the team leader Maintaining a good level of relationship, education, and resolution of issues Mandatory skill sets Accounts receivable, accounts payable, excel, generation of invoices. Preferred skill sets Finance, accounts Years of experience required 01 year Education qualification B.Com, BBA, MBA, M.Com, PGDM Education Degrees/Field of Study required Bachelor of Commerce, Bachelor in Business Administration, Master of Business Administration Degrees/Field of Study preferred Required Skills Accounts Payable (AP) Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion, Intellectual Curiosity, Internal Controls, Key Performance Indicators (KPIs) {+ 4 more} Travel Requirements Government Clearance Required?

& Summary As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . C ustomize and personalize Salesforce.com to fit environments specific needs. Work on Sales Cloud, Service Cloud and marketing cloud. Administration Setup User, Profile, Role hierarchy security setup, Validation Rules, Workflow Rules, Sharing Rules, Approval Processes, Process Builder. Development using Visual Force, Apex, Triggers, JavaScript, Lightning component . Develop and publish business specific reports & dash boards customised to client needs. Create Communities and user accounts for communities. Publish VisualForce pages to sites. Code optimization with respect to governor limits of Salesforce. Integration of Salesforce with Heroku, Tally, ServiceNow, ESL, POIM, UWS System using Soap and Rest API. Unit tests code coverage and deployments. Use Data Loader for data migration. Mandatory skill set s Development using Visual Force, Apex, API integration Certifications SF PD1 / SF PD2 Preferred skill sets Certification SalesForce Admin SalesForce App Builder Years of experience required 47 Years Education qualification B.Tech /B.E./MCA/MBA Education Degrees/Field of Study required Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred Required Skills Salesforce Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} No

Not Applicable Specialism SAP Management Level Senior Associate & Summary As a SAP consulting generalist at PwC, you will focus on providing consulting services across various SAP applications to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of SAP applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career within SAP Consulting services, will provide you with the opportunity to help our clients leverage S AP technology to enhance their customer experiences, Minimum 4 years of Experience in SAP HCM (I ndian Payroll experience required ) Experience in implementation will be highly preferred Preferably worked in multiple areas in HCM modules Candidate may be required to travel and work from Client s location as when required . Mandatory skill sets SAP HCM Preferred skill sets SAP Consulting, SAP HCM , Implementation Years of experience required 4 Education qualification B.Tech /MBA/MCA Education Degrees/Field of Study required Bachelor of Technology, Master of Business Administration Degrees/Field of Study preferred Required Skills SAP HCM Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 18 more} No

Join Barclays as a CCAR CFO Attestation Control Testing role, where c ore responsibility is to execute design assessment and operating effectiveness testing of controls in accordance with testing plans and aligned to relevant policies, procedures and quality standards providing assurance to Management that the processes and controls within the reviewed Business Unit are effectively designed and operating to mitigating the identified risks. At Barclays, we dont just anticipate the future - were creating it. To be successful in this role, you should have below skills: Qualified Chartered accountant with articleship experience in a reputed firm / MBA Finance with relevant work experience. Understanding of SOx and Risk Management practices including but not limited to Internal Audit. Ability to communicate internal control concepts clearly, in a business context. Ability to interpret, analyze and derive logical conclusions on data patterns. Verbal and written communication skills to deal with internal and external stakeholders. Keeps stakeholders (including Auditors) up-to-date with the progress of the audit work, observation status Some other highly valued skills may include below: Basic knowledge of internal control and regulatory requirements & practice e.g. Turnbull, Sarbanes-Oxley, COSO. Basic awareness of the specific current requirements of the US GAAP / IFRS/IAS regimes. Proficient in use of MS Office packages (Outlook, Word, Excel, Power-point). You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Chennai office. Purpose of the role To partner with the bank, to provide independent insurance on control processes and advise on improvements to ensure the efficiency and effectiveness of the bank s internal controls framework. Accountabilities Collaboration across the bank to maintain a satisfactory, robust, and efficient control environment through the execution of ad-hoc assessments and testing on the design and operational effectiveness of the internal controls, aligned to control policies and standards. Development of detailed test plans and procedures to identify weaknesses in internal controls and other initiatives aligned to the bank s control framework to mitigate any potential risks and issues, prioritised by its severity to disrupt bank operations, potential losses, and reputational impact. Communication of key findings and observations to the relevant stakeholders and business units to improve overall control efficiency and provide corrective actions to senior managers. Collaboration with other control professionals to resolve complex issues and ensure consistent testing methodologies across the bank. Development of a knowledge centre containing detailed documentation of control assessments, testing on design and operational effectiveness of procedures, findings, and the distribution of material on internal controls to train and upskill colleagues within the bank. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Join Barclays as Head of Wholesale Client Onboarding Change where youll play a pivotal role as Continuous Improvement (CI) Lead in championing the CI culture across Corporate, Banking and Markets KYC and Refresh services as we strive to achieve best in class performance for our clients and colleagues. At Barclays, we dont just anticipate the future - were creating it. You will be part of the WCOB (Wholesale Client Onboarding) Change Team reporting into the India Head of WCOB operations and functionally into the Global Head of WCOB Change. You will be responsible for owning the Continuous Improvement agenda and driving execution in partnership with WCOB service leads. Your role will also be responsible for prioritising and executing initiatives to drive improvement in key efficiency, control and client/colleague experience service metrics. To be successful in this role, you should have, Extensive experience as Change professional with the ability to challenge the status quo, questioning established processes to drive innovation/transformation. Excellent communication (oral, written and presentation) and influencing skills with proven experience in PowerPoint and managing/ delivering/presenting key messages to senior stakeholders across multiple geographies. Experience mobilising and delivering large and small scale change projects with an ability in managing people through change, supporting colleagues with change implementation and fostering a continuous improvement culture. Knowledge of WCOB activities including client/customer/product KYC onboarding and refresh. Self-motivated, capable of working independently, and a proactive approach to solving operational inefficiencies with practical and innovative solutions. Some other highly valued skills may include, Experience of operating in a matrix environment across operations and technology. Working experience in the Financial Services Industry. Ability to manage multiple deadlines across competing priorities. Experience leading and delivering change within a time bound regulatory driven operation. You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills. This role is based in our Pune office. Purpose of the role To manage change projects that help the organisation achieve its strategic objectives, while ensuring that projects are delivered on time, within budget, in control and in compliance with regulatory requirements and internal policies and procedures. Accountabilities Management of change projects within the organisation, ensuring that they are delivered on time, within scope, budget, and to the required quality standards. Development and management of project plans that outline the scope, objectives, timelines, and resource requirements for change projects. Communication with stakeholders, including senior management, project teams, and external partners, to ensure that they are informed about project progress and that their needs and expectations are being met. Management of project teams, ensuring that they are properly resourced and that they have the necessary skills and expertise to deliver on project objectives. Management of project budgets, ensuring that projects are delivered within the agreed budget. Creation of reports on project progress to ensure that proposed solutions are delivered on time and within budget. Management of project risks, ensuring that risk, assumptions, issues and dependencies are identified, assessed, and mitigated as necessary. Facilitation of change management activities, including training and communication, to ensure that change projects are successfully implemented and embedded in the organisation. Vice President Expectations To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures.. If managing a team, they define jobs and responsibilities, planning for the department s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements.. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others.. OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions.. Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment. Manage and mitigate risks through assessment, in support of the control and governance agenda. Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does. Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies. Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions. Adopt and include the outcomes of extensive research in problem solving processes. Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

We are looking forward to hire Project Management Professionals in the following areas : 15 + years of experience in SAP Project Management, Experience in Implementation & Roll-Out projects, Consulting Services & Agile methodology. Should have experience in any of the functional modules - SAP FI/ LE-MM, SAP WM, SD, PP-QM, etc. Experience in Transition Management, Enhancement / Small Project implementation (In Agile Methodology) Should have experience in different phases of Project Life Cycle Requirement gathering, System Design, Configuration, Customization, Integration and Testing, Production Cutover, and Support Have a constant watch on resource utilization and forecasting on resource capacity requirement if any and will constantly look for cost optimization and continuous improvement to pass on value addition to customers. Coordination with client project manager Review the team performance, identify areas of improvement & implement the improvement plans. Improve operational efficiency & work on the opportunities for continuous improvements. Regular project review meetings with clients and other stakeholders Project / Program status monitoring & reporting Efficiently manage revenue & cost P&L responsibility with margin targets, revenue recognition, growth, and forecasting. Engaged in project scooping while providing support for pre-sales and commercial teams in the preparation of proposals and contracts. Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

Have you ever thought about what it takes to detect and prevent fraudulent activity in hundreds of millions of eCommerce transactions across the globe? What would you do to increase trust in an online marketplace where millions of buyers and sellers transact? How would you build systems that evolve over time to proactively identify and neutralize new and emerging abuse threats? Our mission in Buyer Risk Prevention (BRP) is to make Amazon.com the safest place to transact online. BRP safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, BRP designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com Risk Analyst will own analytical deep dives to identify emerging abuse patterns and communicate findings to ML teams, Program Managers and other cross-functional partners. The successful candidate will demonstrate an ability to thrive in a fast-paced and challenging environment and partner with stakeholders across multiple domains. A day in the life A typical day for a Risk Analyst revolves around leveraging advanced analytical techniques and tools to uncover patterns, anomalies, and potential abuse schemes. This role will: -Provide time sensitive analytics to partner teams -Deep Dive on emerging abuse patterns using SQL on large datasets -Identify root cause and work with partners such as ML teams to develop sustainable solutions. About the team Abuse Risk Mining Analytics mission is to combine the latest data science techniques with investigator insights to detect and prevent abuse & negative customer experiences across Amazon. Experience defining requirements and using data and metrics to draw business insights Experience with SQL or ETL Bachelors degree or equivalent Experience in tax, finance or a related analytical field Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages Experience scripting for automation (e.g., Python, Perl, Ruby)

Maintaining a database of ESN and OR-OI lists received from equipment sales division Sending pre-commissioning guidelines based on equipment sales information received from the equipment sales division. CSI creation in SAP by collecting all documents along with GST certificate from customer directly or through the dealer and shifting in SAP by collecting and providing all data Coordinating with the Product Manager to create a the new part number in SAP ECB parts + Labour job booking and communicating to Team Leader for forward planning Review of Service after getting it from CTS sales. Discuss with Team Leader and add the into the Regular review of upcoming visits and helping Team leader to make forward plan. IN ORDER TO ensure timely service support towards customers complying the planning process. Customer Value: Improve customer response through effective coordination and communication Escalation at an appropriate level to resolve the customers IN ORDER TO ensure customer satisfaction and improve NPS Warranty failure support: Warranty parts booking against approved ROC in DREAMS and direct ROC database. Keep regular track ollow-up with till delivery of the ROC material to customer. Regular update to customers about the status of the parts Communicate to Dealer and Team Leader for deputation of FSE to close the warranty call once parts delivered at site against ROC. Monitor ROC database and coordinate with TL, FSE and Dealer for timely closure of the ROC in ROC database. Claim registering, Preparation of necessary RMA and delivery challan and coordinate for sending back parts. All priority I and Priority II ECBs must booked and IN ORDER TO reduce mean time to repair (MTTR) improve response time Closing of chargeable jobs in E-Pad. Creation of service invoices and sending the same to customer and maintaining All STP orders must be booked and executed before its due dates. IN ORDER TO improve operational efficiency and customer satisfaction Dealer development: Monitoring distributors Service Operations KPIs through DREAMS database Periodical review with dealer and take appropriate action Training for dealer s service coordinators and new service engineer on DREAMS usage Dealer database management through DREAMS and ensure correctness of the master data and registration of indirect account training, awareness creation and review Compliance with Corporate Guidelines Follow in letter and spirit the Atlas Copco Vision, and core Comply with the Atlas Copco Business Code of Conduct Comply with the policies and procedures communicated from time to time the Safety, and Environment (SEH) norms defined by the organization Perform any other tasks given by supervisor from time to time N ORDER TO enrich the Corporate Culture To succeed, you will need Experience Requirements 2-5 years of relevant experience in administration and customer handling is preferable Knowledge / Educational requirements in any field/ Degree or in Engineering Personality requirements Excellent communication and Interpersonal skills. Good temperament Committed team player. High levels of energy and drive. A ccountability & Customer Focus . In return, we offer you The Atlas Copco Group serves customers through innovative compressors, vacuum solutions, generators, pumps, power tools and assembly systems. We are a global and diverse Group of many strong brands and around 34 000 employees representing different cultures in more than 180 countries. We have a wide range of positions so whatever your interests or area of expertise, we offer interesting challenges and the opportunity to grow. Passionate people create exceptional things. We believe in challenging the status quo, always looking for a better way. Our leading edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. Passionate people create exceptional things At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future. We believe that people make it happen and with us you are empowered to act. Your ideas can make a real difference and contribute to the quality of life for people everywhere. We offer a wide range of interesting job roles and many opportunities to grow. This is where it begins Join us at the Home of Industrial Ideas.

Sarvam.ai is a pioneering generative AI startup headquartered in Bengaluru, India. Our mission is to make generative AI accessible and impactful for Bharat. Founded by a team of AI experts, Sarvam.ai is dedicated to developing cost-effective, high-performance AI agents tailored for the Indian market, enabling enterprises to tap into new opportunities and foster deeper customer connections. Join us in reshaping AI for India and beyond. Role Overview We are looking for a Customer Success Lead who will own and drive Net Revenue Retention (NRR) for a portfolio of enterprise clients. This is a hands-on, cross-functional role requiring deep client empathy, strong analytical and communication skills, and the ability to engage technically with engineering teams while advocating for customers. The ideal candidate has a strong foundation in SaaS or solution delivery, has exposure to GenAI, and is comfortable reading and writing code. Roles & Responsibilities Own Net Revenue Retention (NRR): Drive usage and retention by building strategic relationships with key client stakeholders Drive Product Adoption: Conduct usage reviews, analyze hiring and engagement funnels, and identify value gaps to drive deeper adoption across products Client Engagement: Customize onboarding, training, and enablement plans for clients; provide ongoing account management and support. Insight-Driven Strategy: Use root cause analysis and product data to identify patterns, optimize usage, and shape feature priorities in collaboration with product teams. Customer Advocacy: Act as the internal voice of the customer, providing structured feedback to product, sales, and engineering teams. Sales Enablement: Identify cross-sell and upsell opportunities; collaborate with the sales team to close renewal and expansion deals. Operational Ownership: Track client rosters, usage metrics, and premium consumption; manage escalations and ensure process documentation is updated and shared internally. Executive Stakeholder Management: Engage with CXOs and senior leadership on the client side for strategic alignment and partnership development. Market Intelligence: Stay abreast of industry trends and competitor activity to drive competitive advantage. Must-Have Skills and Qualifications 5+ years of experience in customer success, solution delivery, or technical account management in a SaaS or enterprise technology environment. Strong technical literacy able to read/write code (e.g., Python, JavaScript) and debug issues or APIs. Familiarity with Generative AI technologies (e.g., OpenAI, Hugging Face, or open-source LLMs). Proven ability to engage cross-functionally with engineering, product, and sales teams. Excellent communication, stakeholder management, and presentation skills. Strong analytical mindset and data-driven decision-making capability. Highly organized, process-driven, and comfortable managing multiple accounts or projects simultaneously. Good to Have Experience working with large Indian enterprises or government-facing technology deployments. Familiarity with Hindi or regional Indian languages for client communication is a plus. Apply for this position Autofill application Save time by importing your resume in one of the following formats: .pdf or .docx.

Job Description- Sr. Customer Experience Supervisor Oversees the development and implementation of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools. Responsible for defining client needs, developing a proposal to meet those needs, overseeing the implementation of the project solution. People management and leadership. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Manages the operational and product performance per customer contracts. Drives program execution to meet desired performance as measured by defined customer service metrics. Develops and executes corrective action plans where performance in deficient. Leads cross functional program teams to achieve objectives for new product introduction. Proactively resolve people issues and ensure that attrition is well below the defined target. Engage in effective Career Development activities like effective career coaching and counselling. Coach & mentor people Motivating team with excellent people touch. Should have working knowledge on NPS, CES, CSAT, and FCR. Delegate tasks and set deadlines. Oversee day-to-day operation. Discover training needs and provide coaching. Recognize high performance and reward accomplishments. In-depth knowledge of performance metrics. Excellent communication and leadership skills. Organizational and time-management skills. Decision-making skill. Skills Required: Any Graduate with minimum 3 years of experience as SME. A strong leader, dedicated to solving problems and continual improvement. Highly adaptable and able to learn new technologies quickly. Research skills and ability to gather information to support decisions. Strong understanding of Six Sigma & Lean principles. Encourage & Follow Honeywell Behavior/policies. SAP Salesforce | Case Management Job Description- Sr. Customer Experience Supervisor Oversees the development and implementation of detailed technology solutions for clients using company products, outsourced solutions, or proprietary tools. Responsible for defining client needs, developing a proposal to meet those needs, overseeing the implementation of the project solution. People management and leadership. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. Manages the operational and product performance per customer contracts. Drives program execution to meet desired performance as measured by defined customer service metrics. Develops and executes corrective action plans where performance in deficient. Leads cross functional program teams to achieve objectives for new product introduction. Proactively resolve people issues and ensure that attrition is well below the defined target. Engage in effective Career Development activities like effective career coaching and counselling. Coach & mentor people Motivating team with excellent people touch. Should have working knowledge on NPS, CES, CSAT, and FCR. Delegate tasks and set deadlines. Oversee day-to-day operation. Discover training needs and provide coaching. Recognize high performance and reward accomplishments. In-depth knowledge of performance metrics. Excellent communication and leadership skills. Organizational and time-management skills. Decision-making skill.

Our Purpose Title and Summary Director, Modelling & Insights Director, Data Modelling and Insights Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview The Global Business Solutions Center team is looking for a hands-on data leader to partner with the Product & Process Transformation team to drive deep analytical insights and build robust data models that improve product execution and strategic decision-making. As Director of Data Modelling and Insights, you will apply advanced Excel, Power Query, and Power BI skills to structure, clean, and transform data into meaningful dashboards, forecasts, and performance measures. The ideal candidate brings a high degree of rigor and creativity, capable of bridging operational questions with advanced modeling techniques such as Bayesian forecasting, crosstab analysis, and time-series insights. You will partner closely with product teams to uncover friction points, identify patterns, and shape performance targets that are tied to business outcomes. Role In this position, you will: Build and maintain robust data models in Power BI to support strategic decision-making across product and process initiatives. Use Power Query to extract, transform, and clean large datasets from multiple systems. Design and implement DAX measures to calculate metrics, track performance, and surface key business insights. Lead analytical deep dives into product velocity, pipeline friction, and development timelines using timestamp analysis. Develop Bayesian forecasting models to predict outcomes such as launch timing, completion risk, or capacity gaps. Construct crosstab analyses and experimental frameworks to assess impact of interventions or process changes. Define measurement frameworks and partner with teams to set meaningful targets that drive accountability. Collaborate cross-functionally with product managers, engineers, and finance leads to embed data thinking into everyday decisions. All About You The ideal candidate for this position: Bachelor s or Master s degree in Data Science, Engineering, Mathematics, Economics, or related field. 8+ years of experience in data analytics, business intelligence, or applied statistical modeling. Expert-level experience with Microsoft Excel (including Power Query and advanced functions). Deep proficiency in Power BI, including data modeling, DAX, and building interactive dashboards. Demonstrated experience applying statistical and probabilistic methods (e.g., Bayesian modeling) in a business context. Strong communication skills with the ability to translate analytical findings into actionable recommendations. Analytical problem solver with a passion for exploring patterns and making data-driven decisions. Highly organized systems thinker who can distill complexity into structured models and clear insights. Proactive collaborator who thrives in cross-functional environments and builds trust through accuracy and delivery. Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

The role of a Senior Specialist on the FCSO TM & Fraud -Tuning team is that of an individual contributor and involves working with three facets - 1. Working with large volumes of confidential and regulated data associated with customer s financial transactions 2. Development of scripts and routines using new age programming languages and working of the Oracle / Hive environments to work with large volumes of structured and unstructured data 3. Apply analytical / statistical / quantitative models on data to identify anomalies and patterns which help in providing insight on the AML behaviour associated with customers and the transactions conducted by them. The role is a global role that cuts across geographies and products of the Bank which are subjected to AML monitoring Analyse comprehensive impact of financial crime related regulatory matters on the relevant business area and its operations. Ensure that key changes (to laws, rules, regulations) are communicated and cascaded (in region/country), in coordination with group communications. Regularly engage with business stakeholders to understand their requirements, and address their concerns. For technical roles, write production quality code. Adhere to the best practices in coding like following PEP-8 standards, writing unit tests, etc. Key Responsibilities Perform threshold tuning / retuning for detection scenarios and risk indicators across products such as CASA, Trade, Credit Cards, Financing Securities Services and Financial Markets - Third Party Payments Perform segmentation of customers as per the Global Segmentation Model in force at SCB Perform reconciliation of detection scenarios and risk indicators across products such as such as CASA, Trade, Credit Cards, Financing Securities Services and Financial Markets - Third Party Payments Perform Adhoc / Bespoke Analysis (Impact Assessments) based on requests from Country FCC stakeholders within the group / regions / country and FCC / FCSO teams Promote and embed a culture of openness, trust and risk awareness, where ethical, legal, regulatory and policy compliant conduct is the norm. Stimulate an environment where forward planning, prioritisation, deadline management and streamlined workflows and collaborative, inclusive yet effective and efficient work practices are the norm. Understand technical aspects of systems relevant to CDD, Client Risk Assessments, AML Monitoring and Case Management Apply risk and data analytic tools/techniques to optimise and tune relevant detection scenarios, and screening and monitoring systems. Skills and Experience Review and assess existing system and controls relevant to FCC to ascertain operational performance and effectiveness. Align/support with the alignment of relevant systems and controls to industry best practice and close out any compliance gaps. Apply Group and FCC policies and processes (AML Monitoring) to manage risks. Ensure that detection scenarios that are developed and deployed are fit-for-purpose Attend relevant team and leadership meetings Ensure tracking and remediation of surveillance and investigations related regulatory findings Prepare and cascade lessons learned from audit findings, FCC assurance activities and specific investigations Qualifications Upto 3-5 years in the area of analytics and modeling using statistical tools and packages Any experience in Banking and Financial Crime and Compliance would be an added advantage Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. 26364

About this role GIP, A Part of BlackRock Global Infrastructure Partners (GIP) is a leading infrastructure investor that specializes in investing in, owning and operating some of the largest and most complex assets across the energy, transport, digital infrastructure and water and waste management sectors. On October 1, 2024, BlackRock closed its acquisition of GIP. The combined AUM of the GIP platform is $170B across equity and credit. Global Infrastructure Partners (GIP) is a Global Infrastructure Partners ( GIP ) is a leading infrastructure investor that specializes in investing in owning and operating some of the largest and most complex assets across the energy, transport, digital infrastructure and water and waste management sectors. With decarbonization central to our investment thesis, we believe we are well positioned to support the global energy transition. Headquartered in New York, GIP has offices in Brisbane, Dallas, Hong Kong, London, Melbourne, Mumbai, Singapore, Stamford and Sydney. GIP has approximately $112 billion in assets under management. Our portfolio companies have combined annual revenues of approximately $73 billion and employ over 114,000 people. We believe that our focus on real infrastructure assets, combined with our deep proprietary origination network and comprehensive operational expertise, enables us to be responsible stewards of our investors capital to create positive economic impact for communities. For more information, visit www.global-infra.com. Principal Responsibilities Prepare capital activity workbook, booking transactions for income, expenses, fees, review notices for private equity, credit and SMA funds. Prepare wires for fund transfer and investor distribution. Review quarterly, and annual financial statements, Partners Capital Statements and Portfolio Summaries. Prepare allocation templates and quarterly compliance certificates for borrowings. Perform detailed checks on Form SLT and Form SHC. Delivery on audit requests and resolution of all queries on a timely basis. Review investor specific performance data. Collaborating with fund administration and other teams to ensure smooth operations. Demonstrated expertise in capital calls and distributions, including cash carry calculations. Comprehend fund commitments and unfunded commitments. Strong grasp of fund expenses, management fee calculations, and their allocations. Thorough understanding for cash movements, capital calls, and distributions. Familiarity with quarterly and annual financial statements & PCAPs. Assist with annual external audits queries. Drive reporting and business process simplification and efficiency initiatives and prepare ad hoc reports as needed. Education and Experience Bachelor s degree in Finance, Financial Engineering or Accounting Minimum of 5-7 years of experience Comfortable with database usage, management, and administration Knowledge and Skills A positive attitude, high motivation and ability to maintain a culture that is based on teamwork, respect & integrity Resilient self-starter with ability to work independently Expertise with MS Excel and highly skilled with other MS office products including Powerpoint Excellent written and verbal communication skills Strong interpersonal skills with the ability to communicate effectively and credibly at executive level An inquisitive creativity with a strong analytical inclination Our benefits . Our hybrid work model . About BlackRock . This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

Job Summary: We are looking for an experienced GoAnywhere Administrator to manage, maintain, and enhance our GoAnywhere MFT (Managed File Transfer) environment. The ideal candidate will have strong hands-on experience in GoAnywhere configuration, secure file transfer protocols, automation, and troubleshooting, along with excellent communication and coordination skills. Key Responsibilities: Install, configure, and maintain GoAnywhere MFT platform and associated components. Manage secure file transfers via SFTP, FTPS, HTTPS, AS2, and other supported protocols. Create and maintain file transfer projects, workflows, and job schedules using GoAnywhere. Develop and maintain automation scripts and file transfer processes to support business needs. Monitor, troubleshoot, and resolve file transfer failures and performance issues. Work closely with internal teams and external partners to set up secure file transfers and resolve connectivity issues. Implement and enforce security controls and data protection policies related to file transfers. Maintain logs, reporting, and audit trails for compliance and operational oversight. Perform regular upgrades, patches, and ensure high availability of the MFT environment. Provide support during off-hours for critical file transfer issues, as needed. Required Skills: 3+ years of experience administering GoAnywhere MFT or other MFT solutions (e.g., Axway, MOVEit, Sterling). Strong understanding of file transfer protocols : SFTP, FTPS, HTTPS, AS2, SCP. Proficient in scripting languages such as Shell, PowerShell, or Python . Experience with PGP encryption , certificates, keys management, and secure communications. Familiarity with Active Directory, LDAP, DNS, firewalls , and networking basics. Experience with automation , job scheduling , and workflow creation . Good understanding of compliance standards such as PCI-DSS, HIPAA, or SOX. Strong problem-solving and troubleshooting skills. Excellent communication and documentation skills. Nice to Have: Experience with cloud-based MFT deployments (e.g., GoAnywhere in AWS or Azure). Integration experience with ERP or legacy systems . Knowledge of SIEM tools and security monitoring. GoAnywhere certification (if available). ",

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, lets start the conversation. Job Summary We are seeking a highly analytical and detail-oriented Data & Insights Analyst to support our team s drive for operational excellence. This role will be responsible for generating insights through Salesforce reporting, Looker Studio, Tableau, and other BI tools. The ideal candidate will bring a passion for data storytelling, a sharp eye for trends, and a collaborative spirit to help increase team effectiveness and productivity Key Responsibilities: Salesforce Reporting & Dashboards: Design, develop, and maintain custom Salesforce reports and dashboards for performance monitoring, KPI tracking, and operational insights. Support leadership and stakeholders with ad-hoc reporting needs. Business Intelligence & Visualization: Create interactive and visually compelling dashboards using Looker Studio and Tableau to present actionable insights. Combine data from multiple sources to generate holistic views of performance Analytics & Insights : Conduct trend analysis, root cause analysis, and correlation studies to support business decisions. Recommend initiatives to enhance team productivity, streamline workflows, and eliminate bottlenecks. Collaboration & Strategy Support : Work closely with team leads, managers, and project stakeholders to understand data requirements and deliver insights aligned to business goals. Assist in building predictive models or scorecards for prioritizing team efforts (optional/nice-to-have). Continuous Improvement : Monitor and identify opportunities to automate reporting and reduce manual efforts. Stay updated with the latest features in Salesforce and BI tools to enhance reporting capabilities Required Skills & Qualifications : Proven experience (5-9 years) in an analytics or reporting role Strong proficiency in Salesforce Reporting and Dashboard creation . Hands-on expertise in Looker Studio (Google Data Studio) and Tableau . Excellent data interpretation and storytelling skills. Proficient in Excel/Google Sheets and SQL (preferred). Strong communication skills with the ability to present complex data in a simple, actionable way. Self-motivated, detail-oriented, and outcome-driven. Preferred Qualifications : Experience working in a shared services, Center of Excellence (CoE), or global operations setup. Exposure to customer success, sales operations, or productivity measurement frameworks. Knowledge of Salesforce data architecture and custom objects Please Note: Shift will be 5:30PM to 2:30AM, and it is Work From Office at Bagmane World Technology Centre, Bangalore Category: Administrative Services

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront profitably . Proposition for merchants: D2C selling made as easy as selling on e-com marketplaces Why build this? India s D2C wave has been limited to venture-funded D2C brands today The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces Philosophically - we feel brand owners should spend most of their time on the product and not on channel optimization Shopify / Status-quo software solve for work-flow management of storefront but don t do enough on helping merchants sell well! Our proposition: We have a software + services proposition for the merchant with the goal of optimising for the merchants profitability.Our product is an all-in-one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4-key roles in classic e-commerce setup, all relevant for any D2C brand as well: Marketing manager ( top of the funnel ) Category manager ( products/merchandising ) Product manager ( website/app metrics ) Ops manager ( shipping metrics ) Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant s profitability.Over time, the goal is to productize our services layer - which we believe will move the baseline of what merchants expect from a storefront software. Team and scale: We re at ~$4.5M ARR and had hit profitability earlier in the year. We ve recently raised series-B from led by Bessemer Venture Partners (who had famously led Series A for Shopify in 2010) with participation from Elevation Capital, General Catalyst (fka Venture Highway) and Chiratae Ventures. Founders: Rishabh Verma Harmin Shah Role Charter: CoE Generalist KRAs: Development of Sectoral Playbooks to optimise GM profiles of sellers Training Design for the consulting teams on the sector/category level profitability playbooks Productization of the Business Intelligence Team Leadership and Collaboration Development of Sectoral Playbooks: Lead the creation of comprehensive sectoral playbooks for consulting teams (Kickstarter, Core) aimed at optimising the GM profiles of sellers. Ensure these playbooks are easily deployable and enhance operational efficiency. Regularly review and update the playbooks based on feedback, market trends, and performance metrics to ensure they remain relevant and effective. Strategically manage the balance between Core and Kickstarter initiatives, maintaining an 80:20 focus ratio to ensure optimal resource allocation and attention. Training Design for the consulting teams on the sector/category level profitability playbooks: Work closely with the CoE Head & the LnD team to design the LnD programs for the consulting teams (Kickstarter & Core) Constantly update the LnD program content basis the latest business learnings & insights on profitability Productization of Business Intelligence: Provide GM insights to sharpen the Business Intelligence of the Profitability Product in collaboration with the Product team. Team Leadership and Collaboration: Work directly with the CoE Head Foster close collaboration with the Process Excellence team, Core & Kickstarter teams to ensure they are well-trained on the playbooks and can implement them effectively. Deep collaboration with Process Excellence team, Core & Kickstarter teams, Product Profitability team Stakeholder Communication: Regularly update key stakeholders on initiatives and outcomes. Ideal fit: Strong pedigree: Tier-1 Undergrad (IIT, BITS, NIT), B-Schools (Top IIMs, ISB) (Preferred) At least 2 years of operating experience in the Indian startup ecosystem Operating experience in Indian e-commerce companies (Marketplaces, D2C brands) (Preferred) Ability to learn quickly & convert the learnings into sharp & easily understood frameworks & playbooks

About Medhavi Skills University Medhavi Skills University (MSU) is a government-notified private skills university established under a State Act in Sikkim, dedicated to promoting quality skill education and entrepreneurship integrated with higher education. As a pioneering institution in the convergence of the skilling ecosystem with higher education, MSU aligns with the National Education Policy, 2020 (NEP 2020). Recognized by the UGC and established in 2021, MSU collaborates with industries and Skill Development Institutes to offer work-integrated courses, embedding on-the-job internships and training within the curriculum. MSU is a recognized Awarding Body under the National Council for Vocational Education & Training (NCVET) and is empanelled with the Directorate General of Training (DGT). As an anchor university partner with the National Skill Development Corporation (NSDC) and the Project Management Unit (PMU) of NSDC International, MSU is committed to preparing youth for the future workspace by co- working with industry partners to design and implement demand-driven programs. For more information, visit https://www.msu.edu.in Role Overview: The HOD - School Of Management & Commerce will be responsible to provide visionary leadership and strategic direction to the School of Management & Commerce, ensuring academic excellence, industry relevance, operational efficiency, and regulatory compliance. The HOD will lead efforts in curriculum development, faculty advancement, student engagement, and external collaborations to establish the School as a premier destination for business and commerce education. Key Responsibilities Academic Leadership: Provide academic and professional leadership to the School. Lead the department in curriculum development, implementation, and review in line with University guidelines Ensure that the programmes offered by the School are of high quality and always meet the standards of professional institutions and accreditation bodies. Ensure high-quality teaching, learning, Skilling, and research activities Ensure that the programmes within the School are relevant to the industry, and meet the relevant work force needs of the Industry Ensure that all programmes within the School are regularly revised and externally reviewed within the provisions of the regulations of the University. Administrative & Compliance Duties: Ensure adherence to UGC norms and university policies for academic operations. Partnering with marketing and operations leadership to identify, evaluate and develop programs and certifications that enhance MSU s value proposition and market competitiveness Lead and be responsible for the preparation and approval of the School s annual budgets within the management and academic policies of the institute. Ensure that all sections and staff of the School operate within the policy framework of the University. Link to overall objectives as well to help achieve the admissions Faculty & Student Management: Supervise faculty recruitment, workload distribution, and performance evaluation. Facilitate towards Faculty hiring and upskilling Guide faculty members in Industry certifications, research, publications, and professional development. Foster student engagement through mentorship, academic guidance, and extracurricular initiatives, and industry readiness Industry Engagement: Working with Industry partners to identify and implement new opportunities to leverage the courses, programs, and expertise that exist in the school. Organize workshops, conferences, and outreach programs to enhance industry-academia linkages. Strategize to expose students to On Job Learning and Industry experience activities Identify and Align Industry certification programmes to enhance the employability of the students Collaborate with Industry Practitioners/Partners to conduct Master classes and Seminars to bridge the skill-gap Attracting best and highest paying employers for Internship and placement Qualifications & Skills Required Ph.D. in Management from a reputed higher educational institute Minimum 7 years in teaching/research/industry with at least 2 years in academic leadership role. Experience developing Industry-relevant programs between businesses and universities. Experience with Industry is preferrable Demonstrated academic leadership. Exceptional communication and interpersonal skills. A commitment to high performance, meeting targets, and the effective management Sound knowledge of Industry-Academic gap and strategies to address it through skill development in higher education A firm understanding of the changing industry trends and workforce. A solid record of performance in teaching, and research Outstanding record of Professional Skills and Leadership. Excellent strategic vision and ability to manage operations of the school with a focus on its immediate, medium term and long-term development. Demonstrated management experience at a comparable level in higher education institutions. Ability and commitment to working with a new team to build a new university. What We Offer Being a key player in something potentially massive and world-changing Competitive salary and incentive structure, best in the industry. Opportunities for . We celebrate diversity and are committed to creating an inclusive environment for all employees.

At BharatCares, we design and deliver scalable programs in education, healthcare, and livelihoods that directly improve lives. Our community-led approach and CSR partnerships drive real impact on the ground. About the Position We are hiring a Sr. Engagement Associate CSR Programs , to lead on-ground engagement and program execution, focusing on skilling and education initiatives. This role requires strong communication, planning, and coordination skills with schools, institutions, and CSR partners. Why This Role Matters You ll be the bridge between vision and action enabling institutional adoption of impactful skilling and education programs. From planning implementation to facilitating hands-on learning sessions, your role will directly contribute to student outcomes and stakeholder alignment. Responsibilities Program Implementation & Strategy Plan and strategize project execution with institutional leadership to ensure timely and effective adoption of skilling/education platforms. Support project rollout in alignment with the unique needs of schools, institutes, or other implementing partners. Partnership Development Build and manage partnerships with schools, colleges, training institutes, and other stakeholders for skilling programs. Identify and map potential CSR partners, NGOs, government departments, and academic institutions for collaboration . Stakeholder Engagement & Communication Act as the primary liaison between client organizations and BharatCares for seamless project execution. Manage onboarding of learners and coordinate all stages of program delivery and engagement. Facilitation & Event Coordination Facilitate and coordinate sessions, workshops, events, and activities including: Masterclasses Life skills camps Project-based learning initiatives Capacity-building workshops for students, teachers, and community stakeholders Content & Knowledge Creation Develop knowledge assets and resources such as training content, engagement toolkits, session outlines, and project reports. Assist in designing capacity-building modules on 21st-century skills and life skills for different target groups. Monitoring & Data Management Track project progress, maintain records of stakeholders and learner participation, and generate periodic reports. Maintain accurate documentation and contribute to reporting and impact analysis. Cross-Functional Support Provide additional support as required by Project Managers or Leads to ensure high-quality delivery. Travel to project sites as per operational needs. Mandatory Qualification and Experience: Graduate/Postgraduate in Education, Social Work, Development Studies, or relevant disciplines. 2 4 years of relevant experience in CSR projects, school/institution engagement, or learning facilitation. Strong facilitation, communication, and interpersonal skills with a learner-centric approach. Ability to work independently while coordinating with diverse internal and external teams. Proficiency in MS Office, Google Workspace, and data management tools. Willingness to travel regularly as per project requirements. Local Language is required What You ll Gain A people-facing role with meaningful impact in skilling and education. The opportunity to co-create learning ecosystems with schools and institutions. Growth in facilitation, project coordination, and CSR stakeholder management. A collaborative and mission-driven work culture focused on real outcomes. Desirable

At BharatCares, we design and deliver scalable programs in education, healthcare, and livelihoods that directly improve lives. Our community-led approach and CSR partnerships drive real impact on the ground. About the Position We are hiring a Sr. Engagement Associate CSR Programs, to lead on-ground engagement and program execution, focusing on skilling and education initiatives. This role requires strong communication, planning, and coordination skills with schools, institutions, and CSR partners. Why This Role Matters You ll be the bridge between vision and action enabling institutional adoption of impactful skilling and education programs. From planning implementation to facilitating hands-on learning sessions, your role will directly contribute to student outcomes and stakeholder alignment. Responsibilities Program Implementation & Strategy Plan and strategize project execution with institutional leadership to ensure timely and effective adoption of skilling/education platforms. Support project rollout in alignment with the unique needs of schools, institutes, or other implementing partners. Partnership Development Build and manage partnerships with schools, colleges, training institutes, and other stakeholders for skilling programs. Identify and map potential CSR partners, NGOs, government departments, and academic institutions for collaboration. Stakeholder Engagement & Communication Act as the primary liaison between client organizations and BharatCares for seamless project execution. Manage onboarding of learners and coordinate all stages of program delivery and engagement. Facilitation & Event Coordination Facilitate and coordinate sessions, workshops, events, and activities including: Masterclasses Life skills camps Project-based learning initiatives Capacity-building workshops for students, teachers, and community stakeholders Content & Knowledge Creation Develop knowledge assets and resources such as training content, engagement toolkits, session outlines, and project reports. Assist in designing capacity-building modules on 21st-century skills and life skills for different target groups. Monitoring & Data Management Track project progress, maintain records of stakeholders and learner participation, and generate periodic reports. Maintain accurate documentation and contribute to reporting and impact analysis. Cross-Functional Support Provide additional support as required by Project Managers or Leads to ensure high-quality delivery. Travel to project sites as per operational needs. Mandatory Qualification and Experience: What We re Looking For Graduate/Postgraduate in Education, Social Work, Development Studies, or relevant disciplines. 2 4 years of relevant experience in CSR projects, school/institution engagement, or learning facilitation. Strong facilitation, communication, and interpersonal skills with a learner-centric approach. Ability to work independently while coordinating with diverse internal and external teams. Proficiency in MS Office, Google Workspace, and data management tools. Willingness to travel regularly as per project requirements. Local Language is required What You ll Gain A people-facing role with meaningful impact in skilling and education. The opportunity to co-create learning ecosystems with schools and institutions. Growth in facilitation, project coordination, and CSR stakeholder management. A collaborative and mission-driven work culture focused on real outcomes. Experience Required : 2 4 years in program engagement, CSR implementation, or stakeholder coordination in education, skilling, or development sectors Desirable

At BharatCares , we design and deliver scalable programs in education, healthcare, and livelihoods that directly improve lives. Our community-led approach and CSR partnerships drive real impact on the ground. About the Position We are hiring a Sr. Engagement Associate CSR Programs , to lead on-ground engagement and program execution, focusing on skilling and education initiatives. This role requires strong communication, planning, and coordination skills with schools, institutions, and CSR partners. Why This Role Matters You ll be the bridge between vision and action enabling institutional adoption of impactful skilling and education programs. From planning implementation to facilitating hands-on learning sessions, your role will directly contribute to student outcomes and stakeholder alignment. Responsibilities Program Implementation & Strategy Plan and strategize project execution with institutional leadership to ensure timely and effective adoption of skilling/education platforms. Support project rollout in alignment with the unique needs of schools, institutes, or other implementing partners. Partnership Development Build and manage partnerships with schools, colleges, training institutes, and other stakeholders for skilling programs. Identify and map potential CSR partners, NGOs, government departments, and academic institutions for collaboration. Stakeholder Engagement & Communication Act as the primary liaison between client organizations and BharatCares for seamless project execution. Manage onboarding of learners and coordinate all stages of program delivery and engagement. Facilitation & Event Coordination Facilitate and coordinate sessions, workshops, events, and activities including: Masterclasses Life skills camps Project-based learning initiatives Capacity-building workshops for students, teachers, and community stakeholders Content & Knowledge Creation Develop knowledge assets and resources such as training content, engagement toolkits, session outlines, and project reports. Assist in designing capacity-building modules on 21st-century skills and life skills for different target groups. Monitoring & Data Management Track project progress, maintain records of stakeholders and learner participation, and generate periodic reports. Maintain accurate documentation and contribute to reporting and impact analysis. Cross-Functional Support Provide additional support as required by Project Managers or Leads to ensure high-quality delivery. Travel to project sites as per operational needs. Mandatory Qualification and Experience: What We re Looking For Graduate/Postgraduate in Education, Social Work, Development Studies, or relevant disciplines. 2 4 years of relevant experience in CSR projects, school/institution engagement, or learning facilitation. Strong facilitation, communication, and interpersonal skills with a learner-centric approach. Ability to work independently while coordinating with diverse internal and external teams. Proficiency in MS Office, Google Workspace, and data management tools. Willingness to travel regularly as per project requirements. Local Language is required What You ll Gain A people-facing role with meaningful impact in skilling and education. The opportunity to co-create learning ecosystems with schools and institutions. Growth in facilitation, project coordination, and CSR stakeholder management. A collaborative and mission-driven work culture focused on real outcomes. Desirable