Supervise, train, and lead housekeeping staff including room attendants, housekeepers, and laundry personnel. Create work schedules, assign daily tasks, and monitor staff performance for operational efficiency. Conduct regular inspections to ensure guest rooms, public areas, and facilities meet cleanliness and hygiene standards. Maintain inventory of cleaning supplies and equipment; ensure timely procurement and proper usage. Respond promptly and professionally to guest requests and concerns related to housekeeping. Coordinate special guest requests (e.g., extra beds, cribs) with the front desk. Provide ongoing training to staff on safety protocols and industry best practices. Assist in developing and managing the housekeeping budget, optimizing resource allocation and controlling costs. Maintain accurate records and reports on room occupancy, maintenance issues, and staff performance. Ensure compliance with health and safety regulations and promote a safe work environment. Implement environmentally sustainable housekeeping practices such as waste reduction and energy conservation. Maintain effective communication with other departments (front desk, maintenance, management) to ensure seamless operations.

Supervise, train, and lead housekeeping staff including room attendants, housekeepers, and laundry personnel. Create work schedules, assign daily tasks, and monitor staff performance for operational efficiency. Conduct regular inspections to ensure guest rooms, public areas, and facilities meet cleanliness and hygiene standards. Maintain inventory of cleaning supplies and equipment; ensure timely procurement and proper usage. Respond promptly and professionally to guest requests and concerns related to housekeeping. Coordinate special guest requests (e.g., extra beds, cribs) with the front desk. Provide ongoing training to staff on safety protocols and industry best practices. Assist in developing and managing the housekeeping budget, optimizing resource allocation and controlling costs. Maintain accurate records and reports on room occupancy, maintenance issues, and staff performance. Ensure compliance with health and safety regulations and promote a safe work environment. Implement environmentally sustainable housekeeping practices such as waste reduction and energy conservation. Maintain effective communication with other departments (front desk, maintenance, management) to ensure seamless operations.

Housekeeping Team Management:Supervise, train, and lead the housekeeping staff, including room attendants, housekeepers, and laundry staff Create work schedules, assign tasks, and monitor staff performance to ensure efficient and effective operations Quality Control:Ensure that all guest rooms, public areas, and facilities meet or exceed cleanliness and hygiene standards Conduct inspections to identify areas that require attention and follow up on corrective actions Inventory Management:Maintain inventory of cleaning supplies and equipment, and order necessary supplies when needed Ensure the efficient use and maintenance of housekeeping equipment Guest Services:Respond to guest requests and concerns related to housekeeping promptly and professionally Coordinate special requests, such as extra beds or cribs, with the front desk Training and Development:Provide ongoing training and development for housekeeping staff, ensuring they follow safety protocols and industry best practices Budget Management:Assist in developing and managing the housekeeping department's budget, controlling costs, and optimizing resource allocation Reporting:Maintain records, reports, and documentation related to housekeeping activities, such as room occupancy, maintenance issues, and staff performance Health and Safety Compliance:Ensure that the housekeeping department complies with health and safety regulations and maintains a safe work environment Environmental Sustainability:Promote and implement sustainable and environmentally friendly housekeeping practices, such as waste reduction and energy conservation Communication:Maintain open and effective communication with other departments, such as front desk, maintenance, and management, to ensure smooth operations

Prepare, cook, and present food according to company standards, with a focus on presentation, hygiene, and cost-efficiency. Maintain cleanliness of kitchen equipment, surfaces, and flooring. Follow all safety rules and ensure that equipment and materials are not left in hazardous conditions. Ensure personal grooming and hygiene, and monitor the same for all kitchen staff. Assist the Manager, Site In-charge, Sous Chef, or Senior Cook in indenting provisions. Carry out any additional assignments given by superiors or management on a daily or occasional basis. Key Competencies Minimum 6 years of hands-on cooking experience in high-pressure catering environments (preferably commercial or industrial). Skilled in menu planning, food production, and bulk cooking. Strong commitment to food quality and presentation. Capable of working independently or as part of a team. Responsible for food cost control and efficient resource use. Creative with an eye for detail and presentation.

Prepare, cook, and present food according to Sodexo India standards, focusing on quality, hygiene, and budget compliance. Maintain cleanliness of kitchen equipment, surfaces, and flooring. Follow all safety rules and ensure equipment and materials are not left in hazardous conditions. Ensure personal grooming and hygiene, and monitor the same for all kitchen staff. Assist the Manager, Site In-charge, Sous Chef, or Senior Cook in indenting provisions. Execute any additional assignments given by superiors or management on a daily or occasional basis. Key Competencies Minimum 6 years of hands-on cooking experience in high-pressure catering environments (preferably commercial or industrial). Skilled in menu planning, food production, and bulk cooking. Strong commitment to food quality and presentation. Capable of working independently or as part of a team. Responsible for food cost control and efficient resource use. Creative with an eye for detail and presentation.

Prepare, cook, and present food according to company standards, with a focus on presentation, hygiene, and cost-efficiency. Maintain cleanliness of kitchen equipment, surfaces, and flooring. Follow all safety rules and ensure that equipment and materials are not left in hazardous conditions. Ensure personal grooming and hygiene, and monitor the same for all kitchen staff. Assist the Manager, Site In-charge, Sous Chef, or Senior Cook in indenting provisions. Carry out any additional assignments given by superiors or management on a daily or occasional basis. Key Competencies Minimum 6 years of hands-on cooking experience in high-pressure catering environments (preferably commercial or industrial). Skilled in menu planning, food production, and bulk cooking. Strong commitment to food quality and presentation. Capable of working independently or as part of a team. Responsible for food cost control and efficient resource use. Creative with an eye for detail and presentation.

Prepare, cook, and present food according to Sodexo India standards, focusing on quality, hygiene, and budget compliance. Maintain cleanliness of kitchen equipment, surfaces, and flooring. Follow all safety rules and ensure equipment and materials are not left in hazardous conditions. Ensure personal grooming and hygiene, and monitor the same for all kitchen staff. Assist the Manager, Site In-charge, Sous Chef, or Senior Cook in indenting provisions. Execute any additional assignments given by superiors or management on a daily or occasional basis. Key Competencies Minimum 6 years of hands-on cooking experience in high-pressure catering environments (preferably commercial or industrial). Skilled in menu planning, food production, and bulk cooking. Strong commitment to food quality and presentation. Capable of working independently or as part of a team. Responsible for food cost control and efficient resource use. Creative with an eye for detail and presentation.

Prepare, cook, and present food according to Sodexo India standards, focusing on quality, hygiene, and budget compliance. Maintain cleanliness of kitchen equipment, surfaces, and flooring. Follow all safety rules and ensure equipment and materials are not left in hazardous conditions. Ensure personal grooming and hygiene, and monitor the same for all kitchen staff. Assist the Manager, Site In-charge, Sous Chef, or Senior Cook in indenting provisions. Execute any additional assignments given by superiors or management on a daily or occasional basis. Key Competencies Minimum 6 years of hands-on cooking experience in high-pressure catering environments (preferably commercial or industrial). Skilled in menu planning, food production, and bulk cooking. Strong commitment to food quality and presentation. Capable of working independently or as part of a team. Responsible for food cost control and efficient resource use. Creative with an eye for detail and presentation.

Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions In addition, any other assignment given occasions

Responsible for preparing, producing and presenting food as per Sodexo India standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Prepare, cook, and present food according to Sodexo India standards, focusing on quality, hygiene, and budget compliance. Maintain cleanliness of kitchen equipment, surfaces, and flooring. Follow all safety rules and ensure equipment and materials are not left in hazardous conditions. Ensure personal grooming and hygiene, and monitor the same for all kitchen staff. Assist the Manager, Site In-charge, Sous Chef, or Senior Cook in indenting provisions. Execute any additional assignments given by superiors or management on a daily or occasional basis. Key Competencies Minimum 6 years of hands-on cooking experience in high-pressure catering environments (preferably commercial or industrial). Skilled in menu planning, food production, and bulk cooking. Strong commitment to food quality and presentation. Capable of working independently or as part of a team. Responsible for food cost control and efficient resource use. Creative with an eye for detail and presentation.

Responsible for preparing, producing and presenting food as per Sodexo India standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Prepare, cook, and present food according to Sodexo India standards, focusing on quality, hygiene, and budget compliance. Maintain cleanliness of kitchen equipment, surfaces, and flooring. Follow all safety rules and ensure equipment and materials are not left in hazardous conditions. Ensure personal grooming and hygiene, and monitor the same for all kitchen staff. Assist the Manager, Site In-charge, Sous Chef, or Senior Cook in indenting provisions. Execute any additional assignments given by superiors or management on a daily or occasional basis. Key Competencies Minimum 6 years of hands-on cooking experience in high-pressure catering environments (preferably commercial or industrial). Skilled in menu planning, food production, and bulk cooking. Strong commitment to food quality and presentation. Capable of working independently or as part of a team. Responsible for food cost control and efficient resource use. Creative with an eye for detail and presentation.

About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Position Title – Assistant Manager - Substation Design Experience- 5-8 years Qualification- Degree- Electrical Engineering Location- Gurugram Roles and Responsibilities Detailed engineering, Project planning & Management : Electrical Balance of plant pertaining to Sub-station (up to 400 KV), Switching stations, and related transmission lines, from concept till commissioning of wind farm, which shall also involve • Review of designs that will meet industry standards and specifications, and meet good engineering practice with excellent constructability. Understanding of civil engineering aspects pertaining to eBoP systems of wind farm is desirable. • Conducting power system feasibility simulation studies - independently with in-house tools and jointly along with the utilities/consultants as per Grid code requirements • Have thorough understanding of eBoP construction and electrical work to provide consultative services on technical issues. • Maintaining good working relationships with OEM’s, material suppliers, contractors, and any others that affect the quality, schedule and cost of projects. • Draw up plans, proposals and budgets for new projects/extensions of projects in conjunction with the relevant team, and financial staff. • Coordinating and facilitating the various support functionalities like land, legal, finance, installation and the operations team in their discharge of duties. • Material Management: Material procurement, contracts management & vendor development including vendor identification, deployment requirement, rates and contract finalization, review of vendor performance and initiate remedy. • Quality Management : Good level of understanding on Electrical balance of plant Construction and Maintenance Quality Controls (QC) relating to the development and implementation of RE projects . • Maintenance management: Fair understanding of electrical equipment’s used in EHV/ HV systems, and its troubleshooting methods is desirable. • Software's knowhow: • Drawing tools (Basic) -AutoCAD • Project management tools-MS-Projects/ Primavera, • MS-office etc.

Key Responsibilities - Prepare, cook and produce food to the company's standard, with particular emphasis on presentation, hygiene and economy. - Ensure proper cleanliness of the kitchen equipment and flooring. - Observe all safety rules and procedures. - Ensure that equipment and materials are not left in a dangerous state. - Ensure proper grooming and hygiene for self and for all staff under him. - Assist Manager / Site In-charge / Sous chef / Sr. cook in indenting for provisions. - In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management. Key Competencies - Minimum 6 years of experience in hands-on cooking including: - Experience in a high-pressure catering environment, preferably in a commercial or industrial environment. - Experience in menu planning and production. - Experience in or exposure to bulk cooking. - Commitment to quality. - Able to work with a substantial level of accountability. - Able to work individually or in a team. - Ability to control food costs. - Creativity. - Eye for detail.

Responsible for preparing, producing and presenting food as per Sodexo India standards and within budget in accordance with company policy Key Responsibilities Prepare, cook and produce food to the companies standard, with particular emphasis on presentation, hygiene and economy Ensure proper cleanliness of the kitchen equipment and flooring Observe all safety rules and procedures Ensure that equipment and materials are not left in dangerous state Ensure proper grooming and hygiene for self and for all staff under him Assist Manager / Site In-charge / Sous chef / Sr cook in indenting for provisions In addition, any other assignment given occasionally or on a daily basis by the immediate superior or the management Key Competencies: Minimum 6 years of experience in hands on cooking including: Experience in a high pressure catering environment, preferably in a commercial or industrial environment Experience in menu planning and production Experience in or exposure to bulk cooking Commitment to quality Able to work with a substantial level of accountability Able to work individually or in a team Ability to control food costs Creativity Eye for detail

Key Responsibilities To report for duties well-groomed and in proper uniform (Haircut, Nails, Uniform, Shoes, Pad, pencil etc.) Attend briefing before start of shift and debriefing at the end of shift Check the menu and note special instructions from the supervisor at the beginning of the day To do all mis end place correctly before the service time to ensure agreed standards of service Provide food and beverage services in a proper manner Speak in a empathetic tone and communicate all information to his supervisor Keep track of all food services made during his shift by maintaining proper service delivery and clearance records at the site Maintain a clean and neat work environment Take proper handover at beginning of shift and give correct handover before leaving (including service and clearance cards) Ensure proper mis-end-place, and see that clean, dry and proper equipment is used as per the SOP laid down Any other duty as instructed by his immediate Supervisor/Manager from time to time Key Competencies: Previous food handling experience in a corporate environment Excellent grooming and personal presentation Good communicator, friendly and receptive to clientneeds Customer service orientation Punctuality and accurate time keeping Ability to work unsupervised and show initiative Ability to work as part of a team

Receiving purchasing all material (perishable items/ Grocery /Bakery/ Chicken/ Fish/ Eggs /Non Food item/ Chemical) keeping records Checking their expiry date /Quality /Standard temperature. Collecting cash sales of daily operation and keeping their records. Daily Updating of store drive system Updating daily Store Checklist Getting material Shorting Cleaning from MPW staff Handling Petty cash Cash Sale and keeping records Issuing Daily Kitchen / IPD Caf Store Indent I do daily sanitization in the store area Sending vendor invoice scan copy to SSC team 3 times a week Taking store inventory 3 times a month Sending Daily updated cash sale to Finance team (Mr. Vinod VEDPATHAK) If there is any emergency requirement for operation, the site manager will get approval and purchase from outside. Alternate day makes a cash deposit in the bank DFC FLASH report send to Site Manager 3 times a month Updating Estimated/Budget/Actual count in system each month When the kitchen chef is absent, then orders the daily kitchen materials requirements

Receiving purchasing all material (perishable items/ Grocery /Bakery/ Chicken/ Fish/ Eggs /Non Food item/ Chemical) keeping records Checking their expiry date /Quality /Standard temperature. Collecting cash sales of daily operation and keeping their records. Daily Updating of store drive system Updating daily Store Checklist Getting material Shorting Cleaning from MPW staff Handling Petty cash Cash Sale and keeping records Issuing Daily Kitchen / IPD Caf Store Indent I do daily sanitization in the store area Sending vendor invoice scan copy to SSC team 3 times a week Taking store inventory 3 times a month Sending Daily updated cash sale to Finance team (Mr. Vinod VEDPATHAK) If there is any emergency requirement for operation, the site manager will get approval and purchase from outside. Alternate day makes a cash deposit in the bank DFC FLASH report send to Site Manager 3 times a month Updating Estimated/Budget/Actual count in system each month When the kitchen chef is absent, then orders the daily kitchen materials requirements

Essential Skills/Experience: Degree Qualified - Pharmacy/ Medical/ Science Thorough knowledge and experience of pharmacovigilance within the pharmaceutical industry Thorough knowledge of the current pharmacovigilance and regulatory developments Experience in working cross-functionally Ability to set and manage priorities, resource goals and project initiatives Ability to influence strategically to obtain desired outcomes while maintaining effective, positive organisational relationships Excellent attention to detail Excellent written and verbal communication skills Desirable Skills/Experience: Degree Qualified - Pharmacy/ Medical/ Science Thorough knowledge and experience of pharmacovigilance within the pharmaceutical industry Thorough knowledge of the current pharmacovigilance and regulatory developments Experience in working cross-functionally Ability to set and manage priorities, resource goals and project initiatives Ability to influence strategically to obtain desired outcomes while maintaining effective, positive organisational relationships

Support provision of pharmacovigilance activities including local processes, procedures, and systems for collection, reporting, and tracking of Adverse Events (AEs). Review, assess, and process safety data from various sources, distributing reports to internal and external third parties. Identify Product Quality Complaint (PQC) and Product Security complaints, collecting necessary information for AE complaint reporting. Provide prompt support for regulatory authority queries related to the Patient Safety function. Implement Corrective and Preventative Actions in the event of local non-compliance. Ensure reconciliations for the accuracy of pharmacovigilance data transferred and received. Periodically screen regulatory authority databases for adverse events. Perform literature search and related activities for MC product portfolio if required. Undertake manual follow-up where required, disseminating clear and accurate information based on approved call scripts. Maintain filing and archiving practices of patient safety documents. Actively contribute to maintaining Good Pharmacovigilance Practice and being audit and inspection ready. Support external service providers to meet company and local regulatory PV requirements. Assist the local PS team in audits or regulatory authority inspections. Complete all required patient safety trainings and obtain access to relevant systems. Maintain current knowledge of relevant country regulatory authority regulations, global and local procedural documents, marketed status of products, and conditions relating to product safety. Essential Skills/Experience Degree Qualified - Pharmacy/ Medical/ Science Language skill - Thai and Vietnamese Pharmacovigilance knowledge excellence Good Pharmacovigilance Practice Knowledge of health authority regulations Cross-functional collaborative approach Effective and lateral thinking Problem solving Vendor management Excellent attention to detail Excellent written and verbal communication skills Desirable Skills/Experience Influencing and Conflict Resolution skills Medical knowledge in company Therapeutic Areas Project management Successful participation in above-market projects Audit & Inspection experience

Support provision of pharmacovigilance activities including local processes, procedures, and systems for collection, reporting, and tracking of Adverse Events (AEs). Review, assess, and process safety data from various sources, distributing reports to internal and external third parties. Identify Product Quality Complaint (PQC) and Product Security complaints, collecting necessary information for AE complaint reporting. Provide prompt support for regulatory authority queries related to the Patient Safety function. Implement Corrective and Preventative Actions in the event of local non-compliance. Ensure reconciliations for the accuracy of pharmacovigilance data transferred and received. Periodically screen regulatory authority databases for adverse events. Perform literature search and related activities for MC product portfolio if required. Undertake manual follow-up where required, disseminating clear and accurate information based on approved call scripts. Maintain filing and archiving practices of patient safety documents. Actively contribute to maintaining Good Pharmacovigilance Practice and being audit and inspection ready. Support external service providers to meet company and local regulatory PV requirements. Assist the local PS team in audits or regulatory authority inspections. Complete all required patient safety trainings and obtain access to relevant systems. Maintain current knowledge of relevant country regulatory authority regulations, global and local procedural documents, marketed status of products, and conditions relating to product safety. Essential Skills/Experience Degree Qualified - Pharmacy/ Medical/ Science Language skill - Thai and Vietnamese Pharmacovigilance knowledge excellence Good Pharmacovigilance Practice Knowledge of health authority regulations Cross-functional collaborative approach Effective and lateral thinking Problem solving Vendor management Excellent attention to detail Excellent written and verbal communication skills Desirable Skills/Experience Influencing and Conflict Resolution skills Medical knowledge in company Therapeutic Areas Project management Successful participation in above-market projects Audit & Inspection experience

Essential Skills/Experience: Degree Qualified - Pharmacy/ Medical/ Science Thorough knowledge and experience of pharmacovigilance within the pharmaceutical industry Thorough knowledge of the current pharmacovigilance and regulatory developments Experience in working cross-functionally Ability to set and manage priorities, resource goals and project initiatives Ability to influence strategically to obtain desired outcomes while maintaining effective, positive organisational relationships Excellent attention to detail Excellent written and verbal communication skills Desirable Skills/Experience: Degree Qualified - Pharmacy/ Medical/ Science Thorough knowledge and experience of pharmacovigilance within the pharmaceutical industry Thorough knowledge of the current pharmacovigilance and regulatory developments Experience in working cross-functionally Ability to set and manage priorities, resource goals and project initiatives Ability to influence strategically to obtain desired outcomes while maintaining effective, positive organisational relationships