22294 Operations Jobs - Page 39

Ready to be pushed beyond what you think you re capable of At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Our work culture is intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. Team/ Role Paragraph: Data Management: Extracts, transforms, and loads data to ensure data integrity and accuracy for reporting. Dashboard Development & Maintenance : Create, update, and maintain the Dashboard, ensuring it effectively visualizes key metrics and trends. Reporting & Distribution: Generates and distributes the Dashboard to relevant stakeholders (BPO, COE Ops, etc.) on a scheduled basis. Process Oversight : Ensures the accuracy, timeliness, and efficiency of the Attrition Dashboard process, and drives continuous improvement. What you ll be doing (ie. job duties): Work closely with the Customer Experience (CX) team to build reporting and track metrics across our operations, and share impactful insights Partner with CX Leadership and cross-functional partners to find opportunities to increase operational trackability, efficiency, and scale our business Leverage metrics to drive insights and influence business decisions Ability to frame and break down complex business problems into key components and recommend practical solutions Monitor key performance metrics and use results to help the team increase efficiency and provide high-quality support Build a collaborative team environment that fosters efficient execution, innovation, and continuous improvement Develop and support the analytical technologies that give our team timely, flexible, and structured access to their data What we look for in you (ie. job requirements) : Motivated by Coinbase s mission and creating a seamless customer experience for our global institutional clients Minimum 3 years of experience in an analyst function (e.g. operations, finance, business analytics, etc.) Expert SQL skills of 4 years, data modeling Python experience a plus Customer experience or revenue operations; experience working with customer support departments a plus Ability to think strategically, formulate appropriate analytical solution, and execute in order to solve business needs Phenomenal communication skills to operate across multiple departments and partners; ability to integrate with people at all hierarchical levels across the organization Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization; Deals well with ambiguity and focuses on driving impact Able to read, write and speak in English fluently Nice to haves: Technical - SQL Analytical - Ability to quantify qualitative work Communication - Ability to summarize key findings and clearly articulate goal of project Project Management - ability to plan out work and lay out all components of a project before executing Experience working with a BI tool (Looker, Tableau, PowerBI) P66055 Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbases roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. For US applicants only, by submitting your application you are agreeing to arbitration of disputes as outlined here. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations@coinbase.com .

We are looking for a Data Modeler withexp ertise in mortgage banking data to support a large-scale Data Modernization program . Key Responsibilities: Design and develop enterprise-grade data models (3NF, Dimensional, and Semantic) to support analytics and operational use cases Collaborate with business and engineering teams to define data products aligned to business domains Translate complex mortgage banking concepts into scalable and extensible models Ensure alignment with modern data architecture and cloud platforms (e.g., Snowflake, DBT) Contribute to the creation of canonical models and reusable patterns for enterprise use Required Qualifications 5+ years of experience in data modeling with strong focus on mortgage or financial services Hands-on experience with 3NF , Dimensional , and Semantic modeling Strong understanding of data as a product and domain-driven design Experience working in modern data ecosystems; familiarity with Snowflake, DBT , and BI tools is a plus Excellent communication skills to work across business and technical teams Location: Must be available to work onsite in Hyderabad/Ahmedabad

At Verint, we believe customer engagement is the core of every global brand. Our mission is thelp organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with passion, creativity, and drive tanswer constantly shifting market challenges and deliver impactful results for our customers. Our commitment tattracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at www.verint.com . Overview of Job Function: This role leads both Major Incident Management (MIM) and Problem Management tensure swift incident resolution and long-term operational stability. The ideal candidate will serve as the primary point of contact for both functions, guiding incident response efforts, restoring services efficiently, and driving root cause analysis teliminate recurring issues. The position requires strong cross-functional collaboration, proactive analysis, and a continuous improvement mindset. A deep understanding of the ITIL framework is essential, with a strategic and tactical focus on enhancing Incident and Problem Management processes. Additionally, this role presents an opportunity tunify Incident, Problem, and Change Management under a cohesive, ITIL-driven approach contributing tgreater operational maturity and resilience. 6 8 years of overall IT experience, including 4 6 years of hands-on experience in Major Incident Management and Problem Management. Strong understanding of ITIL-based Incident and Problem Management processes. Proven experience leading MIM and Problem Management in dynamic tech environments. Ability tmanage both temporary workarounds and permanent resolutions effectively. Skilled in facilitating cross-team investigations, meetings, and conference calls with clear outcomes and timelines. Proficient in stakeholder communication during major incidents and chronic issues. Capable of forming and executing collaborative action plans with defined roles and deadlines. Maintain up-to-date documentation, including root cause analyses, impact diagrams, technical references, and action items. Proactively identify potential issues and service risks tprevent incidents. Provide regular reports and insights on incident trends and recurring issues. Continuously support process improvements and knowledge base enhancements. Develop and maintain tools and resources tmanage major incidents more effectively. Operate within a matrix organization, managing people, processes, and resources across support functions. Derive and work toward KPIs and goals as directed by leadership. Ability tmultitask, stay composed under pressure, and drive accountability across teams. Strong interpersonal, negotiation, influencing, and conflict-resolution skills. Excellent communication skills verbal, written, and presentation. Bachelors degree in engineering or equivalent. Principal Duties and Essential Responsibilities: Lead the Major Incident Management (MIM) function and serve as the primary point of contact across all supporting teams. Own Access Management responsibilities for cloud users. Operate effectively within a matrix organization tensure rapid service restoration and long-term issue resolution. Maintain structured issues and problem logs, tracking progress, and ensuring accountability. Guide post-incident investigations tidentify root causes and implement preventative measures. Facilitate post-incident reviews and document lessons learned tdrive continuous improvement. Adapt, deploy, and integrate tools tenhance visibility, collaboration, and efficiency in incident and problem tracking. Implement process enhancements tprevent repeat incidents and improve overall response effectiveness. Collaborate across teams tstrengthen the knowledge base and reinforce operational best practices.

About us We invite you to bring your ideas to ExxonMobil to help create sustainable solutions that improve quality of life and meet society s evolving needs. Learn more about our What and our Why and how we can work together . ExxonMobil s affiliates in India ExxonMobil s affiliates have offices in India in Bengaluru, Mumbai and the National Capital Region. ExxonMobil s affiliates in India supporting the Product Solutions business engage in the marketing, sales and distribution of performance as well as specialty products across chemicals and lubricants businesses. The India planning teams are also embedded with global business units for business planning and analytics. ExxonMobil s LNG affiliate in India supporting the upstream business provides consultant services for other ExxonMobil upstream affiliates and conducts LNG market-development activities. The Global Business Center - Technology Center provides a range of technical and business support services for ExxonMobil s operations around the globe. ExxonMobil strives to make a positive contribution to the communities where we operate and its affiliates support a range of education, health and community-building programs in India. Read more about our Corporate Responsibility Framework. To know more about ExxonMobil in India, visit ExxonMobil India and the Energy Factor India . Whar role you will play in team You will be playing Tax Advisor role as an individual contributor as part of 4-5 member India Tax team. This role will take care of Indian entities related GST, Income-Tax, transfer pricing matters. Job will be based at Bangalore Whitefield EM office for 5 days in a week. What you will do Tax Advisory (GST, DT, TP) - Support business teams by understanding business requirements and suggest optimal solution considering statutory requirements & industry practice especially for GST related transactions Analyse new investment proposals and suggest potential tax incentives, optimal structure/model Support preparation of submission with tax authorities and ensure timely submission of required details - GST office / Assessing Officer / Transfer Pricing Officer Represent before GST authority/ Assessing Officer / Transfer Pricing Officer and individually handle faceless assessment Support GST, VAT, direct tax, transfer pricing litigations, appeals at various levels including Tribunal and High Court Monitor indirect tax and direct tax regulatory changes and assist to implement required system and process changes as appropriate Support preparation and review annual transfer pricing documentation Suggest process improvements to improve efficiency About you Skills and Qualifications Do you have a Chartered Accountant (CA) from the Institute of Chartered Accountants of India (ICAI) / ICWA/ CMA / CS / MBA degree Min 3 years of post-qualification GST work experience Strong knowledge of and implementation experience in GST Knowledge of India tax standards and practices, relevant laws and regulations Good knowledge of Microsoft office application such as Excel, PowerPoint Excellent verbal and written communication skills in English Preferred Qualifications/ Experience Experience working in large accounting and auditing professional firms is preferred Experience with SAP and Enterprise Resource Planning is preferred Your benefits An ExxonMobil career is one designed to last. Our commitment to you runs deep: our employees grow personally and professionally, with benefits built on our core categories of health, security, finance and life. We offer you: Competitive compensation Medical plans, maternity leave and benefits, life, accidental death and dismemberment benefits Retirement benefits Global networking & cross-functional opportunities Annual vacations & holidays Day care assistance program Training and development program Tuition assistance program Workplace flexibility policy Relocation program Transportation facility Stay connected with us Learn more about ExxonMobil in India, visit ExxonMobil India and Energy Factor India . Follow us on LinkedIn and Instagram Like us on Facebook Subscribe our channel at YouTube EEO Statement ExxonMobil is an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin or disability status. Business solicitation and recruiting scams ExxonMobil does not use recruiting or placement agencies that charge candidates an advance fee of any kind (e.g., placement fees, immigration processing fees, etc.). Follow the LINK to understand more about recruitment scams in the name of ExxonMobil. Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship. Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM => INR 1 million through need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality clients in the branch location areas to Treasures segment. Engage with existing customers to deepen the wallet share through retention and growth of AUM. Accountable for achieving monthly & annual volume and revenue objective, as agreed. Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management. Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage. Drive and deliver exemplary customer service in the local market and uphold DBS service standards. Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding. Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc. Job Duties & responsibilities Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy. Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives. Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews. To exercise appropriate due diligence while on-boarding and engaging with clients. Establish DBS as a primary banker for clients and as a prominent banking provider in India. Required Experience Minimum 5 years of experience in in a reputed bank and proficient in banking products. In-depth knowledge of local market and competition. AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate(10+2+3).

Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM => INR 1 million through need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality clients in the branch location areas to Treasures segment. Engage with existing customers to deepen the wallet share through retention and growth of AUM. Accountable for achieving monthly & annual volume and revenue objective, as agreed. Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management. Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage. Drive and deliver exemplary customer service in the local market and uphold DBS service standards. Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding. Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc. Job Duties & Requirements Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy. Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives. Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews. To exercise appropriate due diligence while on-boarding and engaging with clients. Establish DBS as a primary banker for clients and as a prominent banking provider in India. Required Experience Minimum 5 years of experience in in a reputed bank and proficient in banking products. In-depth knowledge of local market and competition. AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate(10+2+3).

Job Title: Service Desk Support Analyst Location: Bangalore Job Type: Full time Experience Level: 3 to 5 years Department: CIS / End-User Services Job Summary: We are looking for a proactive and customer-focused Service Desk Support Analyst to provide first-level technical support to end-users. The ideal candidate will be responsible for resolving IT issues, managing service requests, and ensuring a high level of customer satisfaction through timely and effective communication. Key Responsibilities: Serve as the first point of contact for users seeking technical assistance via phone, email, or ticketing system. Diagnose and resolve hardware, software, and network issues for desktops, laptops, printers, and mobile devices. Escalate unresolved issues to appropriate support teams and follow up to ensure resolution. Log all incidents and service requests accurately in the ITSM/ticketing system (e.g., ServiceNow, Jira, BMC Remedy). Provide support for Microsoft Office Suite, Windows OS, VPN, remote access tools, and basic network troubleshooting. Assist with user account management (Active Directory, Exchange, Office 365). Familiarize end users on basic software, hardware and peripheral device operation and solve basic queries Support onboarding and offboarding processes including device setup and access provisioning. Maintain knowledge base articles and documentation for common issues and solutions. Adhere to SLAs and ensure timely resolution of tickets. Configuring iPad/iPhones/Android for the users to enable them check emails and be connected on the go. Basic knowledge of Networking, Virtualization, Outlook, Windows & Mac OS, Web Based and Installable applications Required Skills & Qualifications: Diploma or bachelor s degree in IT, Computer Science, or related field. 1 3 years of experience in a technical support or service desk role. Strong knowledge of Windows OS, Mac OS, Microsoft Office, and basic networking. Familiarity with ITSM tools and remote support software. Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Preferred Qualifications: ITIL Foundation Certification CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Experience supporting macOS and mobile devices (iOS/Android) is a plus Ability to work in a fast-paced, 24/7 operational environment Soft Skills: Customer-oriented mindset with a focus on service excellence Ability to work in a fast-paced, team-oriented environment Willingness to work in shifts or on-call rotations

We are looking to hire an Internal Control Officer for our Ahmedabad, India. The Quality, Internal Control & Assurance Officer is responsible for contributing to the effectiveness of Qatar Airways Internal Control Framework by supporting Process and Control Owners in documenting processes, identifying risks, and establishing controls. Furthermore, independently tests the effectiveness of these controls across the Group, ensuring compliance and operational efficiency, and supports QICA function with all day-to-day requirements that are part of a functioning internal control system. Job Responsibilities Establishes and updates best-in-class flowcharts and risk and control matrices (RCMs) for processes in all areas in the Group. Drafts recommendations for the design of robust, high-quality workflows that mitigate risks before they occur. Performs Tests of Design (ToD) and Tests of Effectivness (ToE) in accordance with Qatar Airways Internal Control Framework testing methodology, based on the annual testing plan. Creates comprehensive testing documentation. Monitors and reviews the remediation of identified control gaps. Provides input into Internal Control reports as requested by QICA management. Supports in the identification and assessment of potential risks to the Group s operations, financial reporting, and compliance, considering industry standards and regulatory requirements. Supports QICA management in monitoring and enforcing adherence to internal policies, procedures, and external regulations, and in fulfilling Corporate requirements in regard to Enterprise Risk Management and Compliance Management, ensuring the Finance Division operates within legal and ethical boundaries. Collaborates with internal and external auditors to facilitate audits, reviews, and assessments of internal controls, providing necessary documentation and insights. Works closely with various departments / functions to ensure a cohesive approach to risk management and internal controls across the Group. Perform other department duties related to his / her position as directed by the Head of the Department Be part of an extraordinary story Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be part of our future and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what s never been done before. Together, everything is possible. Qualifications Qualification High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 4 years of job-related experience Bachelor s Degree or Equivalent with Minimum 3 years of job-related experience Minimum 3 years experience in working in Internal Controls environment. Qualified accountant or Certified Internal Auditor with a Big 4 background and / or experience in a large, multinational organization Working knowledge of ICFR (Internal Controls & Financial Reporting), risk management frameworks and management systems, including but not limited to COSO, SOX 404, ISO31000 or equivalents. Ability to work within tight timeframes and balance competing stakeholder demands and expectations. Command of English language with excellent written and verbal communication skills as well as strong interpersonal skills. Proven problem - solving abilities in a collegiate environment. Proven influential and consultative approach, solution focus, and strong negotiating skills. Ability to foster teamwork among team members. Highly organized, effective at project management and can manage conflicting priorities, Resilient under pressure, embrace change and can operate in a fast-paced environment.

Entry level management position that focuses on successfully accomplishing the daily objectives in the kitchen. Assists in leading staff while personally assisting in all areas of the kitchen, including food production; purchasing and kitchen sanitation. Position contributes to ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met Maintains food handling and sanitation standards. Performs all duties of Culinary and related kitchen area employees in high demand times. Oversees production and preparation of culinary items. Ensures employees keep their work areas clean and sanitary. Works with Restaurant and Banquet departments to coordinate service and timing of events and meals. Complies with loss prevention policies and procedures. Strives to improve service performance. Communicates areas in need of attention to staff and follows up to ensure follow through. Leads shifts while personally preparing food items and executing requests based on required specifications. Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. Supervises and coordinates activities of cooks and workers engaged in food preparation. Checks the quality of raw and cooked food products to ensure that standards are met. Assists in determining how food should be presented and creates decorative food displays. Supporting Culinary Team Activities Supervises daily shift operations. Ensures all employees have proper supplies, equipment and uniforms. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Ensures completion of assigned duties. Participates in the employee performance appraisal process, giving feedback as needed. Handles employee questions and concerns. Communicates performance expectations in accordance with job descriptions for each position. Participates in an on-going employee recognition program. Conducts training when appropriate. Monitors employees progress towards meeting performance expectations. Maintaining Culinary Goals Participates in department meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Supports and assists with new menus, concepts and promotions for the Restaurant outlets and Banquets. Providing Exceptional Customer Service Sets a positive example for guest relations. Handles guest problems and complaints seeking assistance from supervisor as necessary. Empowers employees to provide excellent customer service within guidelines. Additional Responsibilities Reports malfunctions in department equipment. Purchases appropriate supplies and manages food and supply inventories according to budget. Attends and participates in all pertinent meetings. .

We are seeking a highly motivated and capable Manager 1 Purchase to Pay (P2P) to establish and lead our new P2P team in India. This is a critical and high-impact role where you will be responsible for building, onboarding, and ramping a high-performing team from the ground up. As the foundational leader for P2P operations in the region, you must be adept at working independently, handling ambiguity, and collaborating across time zones with peers and leaders globally.This position requires deep expertise in Purchase to Pay processes, strong operational leadership, and a strategic mindset to scale and stabilize the function in a rapidly growing environment. The right candidate must embrace AI changes and actively work to implement new technology in current processes. Description Team Setup & Leadership:- Lead the setup and hiring of the India-based P2P team in alignment with global functional strategy.- Define team structure, roles, onboarding plans, and training programs to ensure quick ramp-up.- Build a culture of ownership, agility, and continuous improvement.- Oversee the work of a team of P2P Analysts - Recruit, mentor and develop team members- Develop positive relationships with internal and external business partners- Drive process improvements and standardizations on an ongoing basis- Collaborate with cross-functional teams ensuring all processes and controls are adhered to- Manage and resolve critical issues and escalations- Involvement in projects, testing and reporting status to Management- Provide support and training on the Purchase to Pay process, related systems and general procurement and finance topics- Lead meetings with finance and other cross functional teams to review policy and system updates, processes and metrics- Develop and deliver ad hoc reports and dashboard data BS/BA in Accounting, Finance or related field 5+ years of management experience in Finance, Accounting and/or a Shared Services Organization Experience working in a fast-paced accounting environment with a focus on delivery and customer service Ability to problem solve and prioritize workload Proven ability to build effective business partnerships and influence across organizational levels Excellent communication skills in English Preferred Qualifications Able to exercise good judgment and discretion within Apple s policies Excellent numerical and analytical skills/proficient in Excel Experience in defining, measuring and reporting operational metrics Detail oriented and exceptional organization skills Advanced analytical tools a plus (Tableau, GRID, etc)

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area. CORE WORK ACTIVITIES Assisting in Management of Restaurant Team Handles employee questions and concerns. Monitors employees to ensure performance expectations are met. Provides feedback to employees based on observation of service behaviors. Assists in supervising daily shift operations. Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager. Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results. Conducting Day-to-Day Restaurant Operations Ensures all employees have proper supplies, equipment and uniforms. Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels. Ensures compliance with all restaurant policies, standards and procedures. Monitors alcohol beverage service in compliance with local laws. Manages to achieve or exceed budgeted goals. Performs all duties of restaurant employees and related departments as necessary. Opens and closes restaurant shifts. Providing Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels. Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met. Encourages employees to provide excellent customer service within guidelines. Handles guest problems and complaints, seeking assistance from supervisor as necessary. Strives to improve service performance. Sets a positive example for guest relations. Assists in the review of comment cards and guest satisfaction results with employees. Meets and greets guests. Conducting Human Resource Activities Supervises on-going training initiatives. Uses all available on the job training tools for employees. Communicates performance expectations in accordance with job descriptions for each position. Coaches and counsels employees regarding performance on an on-going basis. Additional Responsibilities Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. Analyzes information and evaluating results to choose the best solution and solve problems. Assists servers and hosts on the floor during meal periods and high demand times. Recognizes good quality products and presentations. Supervises daily shift operations in absence of Restaurant Manager. .

Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. CANDIDATE PROFILE Education and Experience High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area. CORE WORK ACTIVITIES Supporting Property Operations and Guest Relations Needs Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property. Communicates any variations to the established norms to the appropriate department in a timely manner. Sends copy of MOD report to all departments on a daily basis. Strives to improve service performance. Ensures compliance with all policies, standards and procedures. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Supporting Profitability Goals Understands and complies with loss prevention policies and procedures. Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met. Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement. Managing the Guest Experience Intervenes in any guest/employee situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and employee well being is preserved. Empowers employees to provide excellent customer service. Provides immediate assistance to guests as requested. Serves as a leader in displaying outstanding hospitality skills. Sets a positive example for guest relations. Responds to and handles guest problems and complaints. Ensures employees understand customer service expectations and parameters. Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Records guest issues in the guest response tracking system. Assisting Human Resources Activities Participates as needed in the investigation of employee and guest accidents. Observes service behaviors of employees and providing feedback to individuals. Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance. Celebrates successes and publicly recognizes the contributions of team members. Ensures employees are cross-trained to support successfully daily operations. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process. Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc. .

Job Description: Job Title: Risk Controls, AVP Location: Bangalore, India Role Description Financial Crime Risk Compliance Monitoring and Assurance (FCRC MA): Identifies and assesses Financial Crime and Compliance risks in Corporate Bank (CB), Investment Bank (IB) and KYC Ops. Ensures key 1st line of defence (1LOD) controls satisfy financial crime and compliance related risks are appropriately designed, implemented and, where necessary, remediated. Provides business-side leadership to 1LOD Anti Financial Crime and Compliance Risk frameworks. Facilitates collaboration and partnership between CB and IB businesses, AFC, Compliance, Non-Financial Risk Management and Technology, Data, and Innovation, to ensure E2E controls are well designed and effective. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Review internal processes to confirm all relevant money laundering and sanctions risks have been appropriately identified and are being appropriately addressed. Participate in Risk Assessments to determine the adequacy of controls and the control environment and the resulting Residual Risk. Assess whether open findings linked to controls impact the design adequacy and/or operating effectiveness of controls. Confirm relevant controls or risk mitigants are in place to manage relevant money laundering and sanctions within internal processes and perform design and operating effectiveness testing on controls and mitigants. Assess whether the control environment appropriately responds to emerging risks and whether control enhancements are required post process improvements, regulatory changes, or other triggers. Communicate all changes relating to operational requirements, which impact on relevant processes and controls, ensuring understanding by the relevant target audiences. Your skills and experience Profound knowledge of Know your Customer (KYC) matters and topics with 10+ years KYC operations experience. Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated. Experience with risk identification, risk assessment, risk prioritization. Experience conducting operational risk assessments to determine the adequacy of Controls and the Control environment and the resulting Residual Risks. Experience with testing the design and operating effectiveness of controls and remediating any identified control gaps. Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required and work to high standards and under strong time constraints. The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Experience with investment banking clients and with preferably with risk and complex client entity structures. Effective communication, organisation, prioritisation, and interpersonal skills. Ability to work to high standards and under strong time constraints. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. https: / / www.db.com / company / company.htm

Job Description: Job Title: Operations Lead RDA, AVP Location: Bangalore, India About the organization Deutsche Bank s Operations group provides support for all DB s businesses to enable them to deliver operational transactions and processes to clients. Our people work in established global financial centers such as London, New York, Frankfurt and Singapore, as well as specialist development and operations centers in locations including Birmingham, Jacksonville, Bangalore, Jaipur, Pune, Dublin, Bucharest, Moscow, and Cary. Our goal is to deliver world-class client service at exceptional value to internal partners and clients. A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimized, and that the client experience is positive. We are proud of the professionalism of our people, and the service they deliver. In return, we offer career development opportunities to foster skills and talent. We work across a wide range of product groups, including derivatives, securities, global finance and foreign exchange, cash and trade loans and trust and securities services as well as cross-product functions. Operations interface with Regulatory and Tax is a growing area of interest and helps Deutsche Bank to be compliant at all times. About Client Data Management (CDM) Operational Reference Data Services (ORDS) function comprises of Client Data teams that provide operational services across the Global Markets and Corporate Investment Banking (CIB) clients globally, which enable client business, regulatory and tax compliance, protect against client lifecycle risk and drive-up data standards within the firm. The CDM function is focused on driving compliance within operations. The primary focus of this is Client data, which has a significant impact on how we perform on-boarding and KYC of our customers, maintenance of client accounts and downstream operations. Role Description Successful candidate will be joining the CDM team as part of the Reference Data Accelerator (RDA) project. This a key regulatory requirement in providing a single obligor view of authorized data to ensure adherence to BSBS239 compliance. The RDA Operations lead will be responsible for leading the CDM RDA Program Operations. This primarily involves Understanding the data consumption and data standards of all RDA consumers Address all data reporting obligations for the consumers which fall within the Bank s larger regulatory requirements Oversight of all Data maintenance and data quality management processes under the RDA program Execution of data quality measurements as per regulatory requirements Standardization of data standards ensuring consistency across systems/product/regions Identifying defects and investigating root causes for data issues What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy, Best in class leave policy. Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Manage and resolve all Consumer queries and concerns on client data Responsible for ensuring agreed standards and procedures are duly followed with an eye for delivering against the set timelines. Understanding client hierarchy and relationship structures and identification of gaps for proactive action on systematic basis Identification, review and remediation of duplicate relationship structures in order to improve reporting accuracy. Work closely with SME s within the larger Client Data Services across locations to obtain required skillsets to have the right level of support required for the end to end Data Remediation Evaluating availability of required information and ensure it is in line with stakeholders requirements. Maintain and document data changes. Ensuring RDA Business rules are adhered to, refining where required and analyzing data inconsistencies. Create and agree required KOPs and KPIs around key processes. Manage delivery against agreed timelines and milestones with key Stakeholders / Business Record, Track and Report on Risks and Issues Analyze, assess and test data controls to ensure quality and compliance standards are met Contribute to process optimization by implementing strategic methods and supporting change initiatives Manage the team and resources while being responsible for their performance and growth. Your skills and experience 10+ years of experience in investment banking, especially Reference data management , Client Data Management , KYC A proven track record working in data management roles. Must be able to demonstrable evidence of execution capability including understanding the detail with ability to define outcomes and agree suitable solutions to meet these. Proven record of handling teams and experience in people management (4+ years) specifically performance management, annual feedbacks and reviews. Should be able to demonstrate the ability to effectively lead , motivate and guide individuals and teams in a workplace to achieve organizational goals. Ability to analyze information, assess situations and make sound judgements that benefit the team and organization Capacity to adjust to changing circumstances, embrace new challenges and remain flexible in a dynamic environment Foster a culture of trust and respect within the team and encouraging open communication and collaboration Understanding of legal entity setups and accounts/funds Proficient in query management from Consumers/stakeholders A proven track record of high level analytical skills and problem-solving experience. Knowledge of data analytics tools like Python, SQL is preferred Must be able to demonstrate ability to break down complex situations into easy-to-understand components Excellent partnership and collaboration skills with ability to work cross functionally including strong communication and influencing skills and ability to work effectively virtual global teams and a matrix organization Knowledge of products and processes related to the financial services industry would be an advantage Must have knowledge on data providers like Bloomberg, Reuters, GLIEF, AVOX, Bankers Almanac, Omgeo, Orbis, Dun Bradstreet, etc.. Strong and well-developed relationship / stakeholder skills Demonstration of excellent communication skills Proficiency in presentation skills, MIS Management High motivation and pro-active approach to situations How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team. A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs.

: 2025-07-24 Country: United States of America Location: HNC32: US096-Winston-Salem (Oak Plaza 190 Oak Plaza Boulevard , Winston-Salem, NC, 27105 USA Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role. Security Clearance: None/Not Required Join Collins Aerospace s Seating Division in Winston-Salem, NC, as a Program Manager driving the success of innovative aerospace seating programs. This individual contributor onsite role involves leading medium-sized programs from inception through completion, managing contracts, vendors, and customer relationships while ensuring operational excellence. If you re a strategic leader with deep program management expertise, this is your chance to impact high-profile aerospace projects. This role may offer relocation support. What You Will Do: Lead program planning, scheduling, budgeting, and milestone development for medium-sized seating programs. Manage key vendors and coordinate cross-functional teams to ensure program success. Serve as primary liaison with customers, consolidating and presenting program plans, progress reports, and value-stream strategies. Oversee contract lifecycle activities including negotiations, proposals, budgets, and compliance. Identify program issues, allocate resources, and adjust contractual specifications to resolve challenges. Support annual strategic planning and new business growth initiatives for the Seating Division. Guide continuous improvement efforts to enhance efficiency, quality, and operational performance. Coach and mentor junior team members, delegating work and fostering professional development. Influence organizational policies and procedures to optimize program outcomes. Coordinate timely responses to customer action items and ensure stakeholder alignment. Qualifications You Must Have Typically requires a University Degree or equivalent experience and minimum 8 years prior relevant experience, or an Advanced Degree in a related field and minimum 5 years experience Program management experience in manufacturing, engineering, supply chain or related discipline Qualifications We Prefer Manages important vendors and develops milestones, program plans, schedules and budgets for programs Consolidates and presents plans and progress reports Prepares and presents value-stream strategy, progress, and results What We Offer Some of our competitive benefits package includes: Medical, dental, and vision insurance Three weeks of vacation for newly hired employees Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option Tuition reimbursement program Student Loan Repayment Program Life insurance and disability coverage Optional coverages you can buy pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection Birth, adoption, parental leave benefits Ovia Health, fertility, and family planning Adoption Assistance Autism Benefit Employee Assistance Plan, including up to 10 free counseling sessions Healthy You Incentives, wellness rewards program Doctor on Demand, virtual doctor visits Bright Horizons, child and elder care services Teladoc Medical Experts, second opinion program And more! At Collins Aerospace, our Interiors team is focused on innovation, safety and cost efficiency. But we don t just get people from point A to point B. We re committed to making air travel more comfortable, connected and secure. As a leader in aviation interior products and services, we re helping airlines and original equipment manufacturers create a positive experience for their customers. With offices and manufacturing facilities in more than 12 states across the U.S. and more than 10 countries around the globe, we re changing the game of aircraft interiors. Are you ready to join our team *Please ensure the role type (defined below) is appropriate for your needs before applying to this role. Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. At Collins, the paths we pave together lead to limitless possibility. And the bonds we form with our customers and with each other -- propel us all higher, again and again. Apply now and be part of the team that s redefining aerospace, every day. #LI-JC4 The salary range for this role is 101,000 USD - 203,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans Readjustment Assistance Act.

Seeking a highly skilled Database Administrator with 10 years of experience to join our dynamic team. Requirements: Should manage and maintain SQL Server databases across development, testing and production environments. Hands on experience in leading and supporting database migration projects from on-premises SQL Server to Azure SQL Database, Azure Managed Instances or IaaS. Perform performance analysis and tuning of T-SQL queries, indexes and server configurations. Monitor database health and activity using tools like SolarWinds DPA, Dynatrace, and SQL Server native DMVs. Troubleshoot and resolve SQL Server issues including slow performance, job failures and blocked processes. Expertise in developing, scheduling and monitoring SSIS packages and ETL jobs, ensuring data quality and timely delivery. Must maintain, analyse and enhance Ola Hellengram scripts for backward compatibility or migration. Work collaboratively with application developers, infrastructure teams and business stakeholders. Respond to incidents and service requests via ServiceNow (SNOW) and document resolution steps. Ensure database compliance with security and operational standards. Sound troubleshooting skills in T-SQL, replication, clustering and Always On availability groups. Proficient with SSIS, ETL pipeline development and job monitoring. Participate in disaster recovery planning and testing. Familiarity with DevOps practices, Git integration for SQL code and automation using PowerShell. Exposure to cloud cost optimization techniques and scaling strategies. Experience supporting Agile development teams and CI/CD pipelines for database deployments. Preferred certificate includes Azure Database Administrator Associate or similar Azure certifications. #LI-AS1 #LI-Hybrid

Job Title: Member Technical Staff Organization Name: NEC Corporation of India Ltd. Reporting Relationship: He will be reporting to Lead Analyst Role Summary: We are looking for a production support analyst who will support the deployment of the software and monitor the application. Responsibilities: Pre-deployment: Review deployment plans and identify potential risks or challenges. Prepare and configure systems for deployment. Conduct pre-deployment testing to ensure compatibility and functionality. Communicate with stakeholders to set expectations and address concerns. Deployment: Monitor deployment progress and troubleshoot any issues that arise. Provide technical support to users and answer their questions. Document deployment steps and procedures for future reference. Escalate critical issues to senior technical staff as needed. Post-deployment: Verify that all systems are functioning correctly after deployment. Train users on new features and functionality. Gather feedback from users and stakeholders. Document lessons learned and identified areas for improvement. Additional responsibilities: Stay up to date on the latest deployment technologies and best practices. Maintain accurate and detailed records of all deployments. Develop and maintain strong relationships with stakeholders. Be a team player and contribute to a positive work environment. Fix issue related to 2.0 system. Prerequisites: Minimum of 2 years of experience in a technical support role. Experience with software and hardware deployments. Strong understanding of network and system administration concepts. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Problem-solving skills and ability to think critically. Strong attention to detail and accuracy. Excellent written and verbal communication skills. Ability to prioritize and manage multiple tasks simultaneously. Proven ability to meet deadlines and deliver results. Proficient in Batch/PowerShell/SQL/NoSQL Base Location: Bangalore, but flexible to travel. Specialization Description IT Systems Analysis work focuses on designing information systems that are appropriate for users needs and consistent with the overall design of the organizations information systems architecture including: Collecting and analyzing information from system users to formulate the scope and objectives of the system Preparing flow charts, models, and procedures and conducting feasibility studies to design possible system solutions Estimating the costs of system solutions and preparing project plans to provide input into decisions about prioritizing projects and allocating IT resources Preparing and maintaining technical documentation to guide system users and to assist with the ongoing operation, maintenance, and development of the systemSpecialization Match Note: This role does not write programming code. Level Description Experienced level professional that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision. Works to achieve operational targets within the job area with a direct impact on function / sub-function results. Problems faced are difficult but typically not complex. May influence others within the job area through explanation of facts, policies and practices.

5+ years of experience with a proven record of accomplishment of successfully supporting and managing customer-facing digital applications and products. Problem-solving capabilities with 2+ years of experience working in a software support capacity for a SaaS product or similar experience. Experience troubleshooting in Microsoft Power Platform, MS PowerApps, Flow, and Power BI. Hands on Experience in leveraging CICD azure pipelines. Strong analytical skills to be able to manage complex problems using a number of techniques. Exposure to public cloud technology services/stack in AWS & Azure. Good organizational skills, with the ability to work independently as well in a highly collaborative, virtual team-based environment. Manage and track end-to-end system issues through resolution. Accurately log all relevant information in the support ticket in the issue tracking software while making sure the case information stays up to date at all times. Investigate software application issues using the available knowledge base, previous cases, and collaboration with other team members to resolve issues. Adjust the priority of issues raised to the Product Support Team based on provided guidelines and move them accordingly to appropriate queues. Escalate issues to 2nd level as necessary, providing steps to replicate, screenshots, and any additional relevant information such as log files, traces etc. Oversee assigned support cases while tracking related development fixes/product requests and communicating with clients and other teams. Test/validate software application issues and bugs in both production and lower environments and work with the development team for a resolution. Review, analyze and monitor various daily performance reports and communicate to management. Priority assessment, incident Investigation & diagnosis, execute Knowledge Base triage steps in standard operating procedure (SOP). Troubleshoot issues delving into root cause efforts and ability to handle disparate types of client inquiries. Liaises with Senior Leadership on project, operational, compliance and risk governance. Excellent problem-solving skills, with a demonstrated ability to identify and solve issues. Perform under minimal supervision and peer accountability on complex assignments.

Amazon India is looking for an experienced Program Manager based in Bangalore who shares Amazon s customer obsession and is keen on redefining the Recommerce industry in India. Recommerce is an emerging business with huge potential in India. It involves building businesses and programs around the reverse flow of goods and driving maximum value and lowest cost to serve. This role is within the Liquidations Charter of Recommerce. The candidate will get a chance to independently drive various programs related to improving Liquidations business of Amazon IN. We are seeking someone with demonstrated history of successfully owning medium-large complex problems and engaging with cross-functional teams, directly and through influence. As a Liquidations Program Manager you will have to engage extensively with Operations and FC teams, Selling partners, Liquidation Vendors, Business managers, Legal, Finance teams to drive effective removals for the unsellable/damaged inventory. You will also get an opportunity to directly contribute to 3Y product and program ideas and showcase your long-term business problem solving skills. Review primary, secondary market research data and benchmarking studies to continually size the Liquidation market in India. Setup scalable mechanisms/process to fix and reduce Liquidation process defects Drive improvements in Liquidator experience through various initiatives Represent business in various review forums like Weekly/Monthly Business Reviews Deep dive into operational challenges faced by Liquidation team, Ops teams, Sellers, Liquidators and establish processes to improve execution rigor Comfortable with document writing and presenting/driving alignment with leadership/stakeholders. 3+ years of program or project management experience 3+ years of working cross functionally with tech and non-tech teams experience 3+ years of defining and implementing process improvement initiatives using data and metrics experience Bachelors degree Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Experience defining program requirements and using data and metrics to determine improvements 3+ years of driving end to end delivery, and communicating results to senior leadership experience 3+ years of driving process improvements experience Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience building processes, project management, and schedules

Are you ready to apply your professional services advisory skills to Amazons unique environmentWe are developing a new capability providing specialist internal advisory services around governance, risk management and assurance, delivering tailored functional insight and expertise to all of Amazon worldwide. We are looking for talented individuals from audit, advisory and consulting backgrounds who can demonstrate both their subject matter knowledge and delivery of customer-focused solutions around these disciplines. Operating as a specialist global team partnering across Amazon to embed best practices in the second line of defence, you will play an integral role in building out new governance, risk and assurance capabilities throughout Amazon s different businesses. You will be responsible for the end-to-end scoping, design and execution of workstreams, working with senior Amazon leaders to develop an in-depth understanding of their organisations to then drive business change for tangible commercial and operational benefits. This represents a unique chance to apply your honed client-facing skills and deep professional services expertise within the global environment of Amazon, an opportunity unsurpassed in both scale and scope. You will play a vital role in ensuring that Amazon continues to deliver a trusted shopping experience worldwide, shaping the future of Amazon and its customers. Lead the scoping, design and execution of assurance workstreams Advise on best practices and frameworks around risk management and assurance Engage with internal stakeholders and businesses on a cross-border basis to develop targeted isk and assurance deliverables Create detailed, data-driven narratives to inform senior leadership and Boards of risk levels, mitigations and impacts Provide assurance on the effectiveness of internal controls and develop recommendations to address any identified control gaps and weaknesses Operate as an ambassador for the three lines of defence model, helping to define ownership roles and responsibilities within businesses About the team The GRA (Governance, risk and assurance) team at RCS is tasked with fostering and implementing GRA best practices across Amazon. Bachelors degree or equivalent 3+ years experience from professional services in audit, advisory or consulting Demonstrable expertise in Audit & Assurance: audit procedures; internal control testing; control design and effectiveness; process improvement reviews; project assurance 3) Governance: governance effectiveness reviews; policy coverage assessments; policy development; breach monitoring; training and skills development Experience building cross-functional relationships and influencing senior stakeholders to deliver business change Excellent written and verbal communication skills Ability to manage and analyse complex data Capable of managing multiple projects simultaneously whilst maintaining a delivery focus across all -Audit roadmap planning across a portfolio of entities.

Digi-Flex primarily focuses on providing highest quality content experience for digital programs across the globe. We believe high-quality content and service will help us earn the trust and loyalty of customers. As part of the Digi-Flex org support for FireTV global content business partners, FireTV Catalog Quality Operations team supports provider onboarding, catalog integration testing and manual matching to provide best in experience, for our customers. This role requires the individual to manage a team of approximately 20 associates supporting tasks related to FireTV catalog content involving fixing metadata, performing quality checks on content and performing app testing etc. -Manage stakeholder communication across different sites on operational milestones, process changes, escalations, etc. -Own program specific goals around SLA, quality and productivity. -Ensure business processes are well documented and continuously updated. -Responsible for identifying customer impacting issues, coming up with solutions and implementing them, along with business partners. -Work with product and technical teams to build and improve the tools and technology to support the process. -Define, measure and present operating metrics to ops leaders and business partners. -Manages people performance and support career progression. -Participate in hiring and mentoring to create leadership talent pipeline. Complexity of work: -Responsible for building a high-performance team that will achieve and exceed the charter and goals for the program. -Manage multiple processes and achieve program level goals, irrespective of external dependencies. -Ensure effective utilization of resources to drive high team efficiency. -Drive process improvements and meet OP targets. -Provide inputs for OPEX reviews. A day in the life -Track record of meeting and exceeding high service delivery standards -Experience in driving process excellence and productivity improvement. -Experience owning and building processes with very limited guidance. -Experience in understanding metrics, enhancing them and taking decisions based on it. -Experience in independently conducting deep dives to aid problem solving, by identifying blockers and coming up with solutions. Identify continuous process improvement opportunities globally, reducing SLAs, and should be able to independently drive these initiatives. -Demonstrated experience working with stakeholder (program managers and business teams). Graduate with 6+ years of experience in operations /program management, of which a minimum 2+ years in managing people. Proficiency in written and verbal English and local language Relevant experience in performing data analysis Degree in business, management, or related field. Operations, program and account management skills. Individuals with a passion for movies. Background in web search.

Amazon.com, Inc. is a US-based multinational e-commerce company headquartered in Seattle, Washington. Amazon.com started as an online bookstore, but soon diversified, selling DVDs, CDs, MP3 downloads, computer software, video games, electronics, apparel, furniture, food, and toys. Amazon is seeking Area Manager for one of its Fulfillment Center(FC). Four key areas that you ll always focus on are the safety, quality, customer experience, and productivity of your department. Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives. Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals. Support all safety programs and OSHA compliance to ensure a safe work environment for all associates. Proactively identify and lead process improvement initiatives and Lean tools Other requirements: Direct management experience for employees and their performance Experience with performance metrics and process improvement (how, when, who) Candidates must be flexible to work on weekends and/or shifts Area Managers are responsible for all budgetary, people development and operations objectives for one functional area of our Fulfillment Center (Inbound or Outbound). Additional responsibilities include managing and leading a team of Process Assistants, coaching and mentoring the team to ensure performance objectives are met, building positive employee relations and building leadership bench strength within the Fulfillment Center. Drives creation of staffing plans, schedules, quality initiatives, process change initiatives, and other Change/Six Sigma initiatives to enable their Functional Area and ultimately the FC to meet and exceed Business Plan. Leverages the Area Managers and Process Assistants by sourcing and nurturing ideas, and rolling them into the creation of improvement plans for the functional area. Takes proactive steps to ensure that best practices are shared across all departments, shifts and among the network. Works closely with support staff (HR Manager, Financial Manager, Facilities Manager, S&LP Manager, and Other Ops. Managers, IT Manager) to build and secure support and resources for projects and initiatives in his/her area, as well as providing needed support and resources for other staff initiatives. Able to address operational issues affecting functional area. 2+ years of employee and performance management experience Bachelors degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 1+ years of performance metrics, process improvement or lean techniques experience

About the Role Account ManagementBrand Specialist As a Brand Specialist you would be a part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative candidate to join our team. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. You will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. You will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on operational aspects of managing the customer relationships with our vendors. You will conceive, create and analyze a wide range of marketing activities/campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also, you will look into operational aspects of vendor s business with Amazon, root cause analysis of issues and opportunities affecting business. Timings will be as per EU shift, 12:00 pm IST to 9:00 pm IST Establish long term partnerships with key vendor partners for the group of vendors handled. Partnering with the Retail Category Team and build successful communication channels at all levels, set proper expectations, provide clear status communications, and manage towards a growth plan for the vendors. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the vendors and Amazon. Conduct deep dive analysis on vendor issues and publish recommendations and action plans based on data to improve vendor experience. Success will be measured by the performance of your vendors on input metrics and impact on creating a great customer experience for buying consumers. Conduct regular WBRs, MBRs with the vendors, highlight business metric performance and building action plans. Experience with Excel 1+ years of Account Management/Vendor Management 3+ years of Account Management/Vendor Management

When you attract people who have the DNA of pioneers and the DNA of explorers, you build a company of like-minded people who want to invent. And that s what they think about when they get up in the morning: how are we going to work backwards from customers and build a great service or a great product Jeff Bezos Amazon.com s success is built on a foundation of customer obsession. Have you ever thought about what it takes to successfully deliver millions of packages to Amazon customers seamlessly every day like a clock workIn order to make that happen, behind those millions of packages, billions of decision gets made by machines and humans. What is the accuracy of customer provided addressDo we know exact location of the address on MapIs there a safe placeCan we make unattended deliveryWould signature be requiredIf the address is commercial propertyDo we know open business hours of the addressWhat if customer is not homeIs there an alternate delivery addressDoes customer have any special preferenceWhat are other addresses that also have packages to be delivered on the same dayAre we optimizing delivery associate s routeDoes delivery associate know locality well enoughIs there an access code to get inside buildingAnd the list simply goes on. At the core of all of it lies quality of underlying data that can help make those decisions in time. The person in this role will be a strong influencer who will ensure goal alignment with Technology, Operations, and Finance teams. This role will serve as the face of the organization to global stakeholders. This position requires a results-oriented, high-energy, dynamic individual with both stamina and mental quickness to be able to work and thrive in a fast-paced, high-growth global organization. Excellent communication skills and executive presence to get in front of VPs and SVPs across Amazon will be imperative. Key Strategic Objectives: Amazon is seeking an experienced leader to own the vision for quality improvement through global address management programs. As a Business Intelligence Engineer of Amazon last mile quality team, you will be responsible for shaping the strategy and direction of customer-facing products that are core to the customer experience. As a key member of the last mile leadership team, you will continually raise the bar on both quality and performance. You will bring innovation, a strategic perspective, a passionate voice, and an ability to prioritize and execute on a fast-moving set of priorities, competitive pressures, and operational initiatives. You will partner closely with product and technology teams to define and build innovative and delightful experiences for customers. You must be highly analytical, able to work extremely effectively in a matrix organization, and have the ability to break complex problems down into steps that drive product development at Amazon speed. You will set the tempo for defect reduction through continuous improvement and drive accountability across multiple business units in order to deliver large scale high visibility/ high impact projects. You will lead by example to be just as passionate about operational performance and predictability as you will be about all other aspects of customer experience. The successful candidate will be able to: Effectively manage customer expectations and resolve conflicts that balance client and company needs. Develop process to effectively maintain and disseminate project information to stakeholders. Be successful in a delivery focused environment and determining the right processes to make the team successful. This opportunity requires excellent technical, problem solving, and communication skills. The candidate is not just a policy maker/spokesperson but drives to get things done. Possess superior analytical abilities and judgment. Use quantitative and qualitative data to prioritize and influence, show creativity, experimentation and innovation, and drive projects with urgency in this fast-paced environment. Partner with key stakeholders to develop the vision and strategy for customer experience on our platforms. Influence product roadmaps based on this strategy along with your teams. Support the scalable growth of the company by developing and enabling the success of the Operations leadership team. Serve as a role model for Amazon Leadership Principles inside and outside the organization Actively seek to implement and distribute best practices across the operation 2+ years of analyzing and interpreting data with Redshift, Oracle, NoSQL etc. experience Experience with data visualization using Tableau, Quicksight, or similar tools Experience with scripting language (e.g., Python, Java, or R) Experience building and maintaining basic data artifacts (e.g., ETL, data models, queries) Experience applying basic statistical methods (e.g. regression) to difficult business problems Experience gathering business requirements, using industry standard business intelligence tool(s) to extract data, formulate metrics and build reports Track record of generating key business insights and collaborating with stakeholders Knowledge of how to improve code quality and optimizes BI processes (e.g. speed, cost, reliability) Knowledge of data modeling and data pipeline design Experience in designing and implementing custom reporting systems using automation tools

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customers unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the worlds most adopted cloud. Join us and help us grow. Within the AWS WW Amazon Global Sales (AGS) organization, the Asia Pacific and Japan (APJ) Sales Planning team is responsible for supporting Leadership, Sales, and Operational teams in achieving organizational objectives and driving continuous improvements in field productivity by putting Right Customers with Right Coverage and Right Targets . We own the Sales Planning mechanisms such as Annual Planning, In-Year Planning, Goals Planning, Account Planning, and Headcount Planning in partnership with WW Operations teams and Field Operations teams to ensure we achieve the right balance between global standardization and localized customization. This position will be responsible for leading and evolving annual sales planning for Worldwide AGS. As a member of the Sales Planning team, this person will take ownership of existing planning processes while driving net-new initiatives focused on improving scale and automation. This person will work closely with the WW Operations teams and Field Operations teams to focus on organization-wide execution of sales planning initiatives. The ideal candidate earns trust through performance and relationship building, thinks strategically and analytically about business challenges, has experience in program management and has a deep analytic background to assist the AWS WW Amazon Global Sales (AGS) organization in meeting its business objectives. The candidate will be a self-starter with a bias towards independent problem solving, a passion for identifying and eliminating bottlenecks, and has the foresight to anticipate business needs, make trade-offs, and balance business dynamics despite constraints. The right candidate has a strong record of delivering results timely and effectively. You should have experience managing complex global programs for sales engagement in large, multi-national, preferably tech organizations. The ideal candidate has broad technical skills, strong financial acumen, sales strategy experience, and a deep analytical background. Strong judgement, ability to manage through ambiguity and complexity as well as a demonstrated ability to influence without explicit authority are key to success. Execute long and short-term sales plans in partnership with WW Operations teams and local Field Operations teams. Develop innovative approaches to delivering operational solutions that scale. Represent the AGS organization in the development of new tools and automation in support of annual planning. Write business papers and deliver recommendations to executive leadership for consideration. Identify issues and challenges related to sales planning and drive timely resolution. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. GSO2025 Bachelor s degree in Business Administration, Finance, Economics, Computer Science or related field5+ years of experience in the areas of sales planning/strategy, and/or sales operations, finance, business development, business management, in mid-to-large scale global sales organization 5+ years of experience within a global technology or management consulting firm 5+ years in a B2B sales environment to include sales organizational structures, indirect channel, sales systems, and industry data used in developing go-to-market strategies Experience with market and insights related to cloud computing and IT Exhibits sound business judgment, strong analytical skills, and a proven track record of taking ownership and delivering programs to support and grow a business Experience interacting with sales leadership and establishing credibility as a strategic partner Understands business operations, and has a background that enables them to create scalable programs that apply holistic approaches to sales planning Demonstrated Earning Trust with internal stakeholders, prove the ability to deep dive data, is biased for action and drives for results through others Strong verbal and written communications skills are a must, as well as leadership skills