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5.0 - 10.0 years

12 - 15 Lacs

Bengaluru

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1 About the position: The Business Analyst - Operations Performance is part of the Technical Services organization that sits within the Chevron ENGINE Center and is responsible for delivering data solutions that meet the needs of Chevrons Asset Management, Production Accounting and Operational workflows. This role will oversee the development of data products from start to finish to ensure they meet customer expectations. The Business Analyst - Operations Performance will be the face of the Data team and the voice of the customer for the development teams. Key responsibilities: Product Vision and Strategy: Develop and communicate a clear product vision and roadmap. Define product goals and key performance indicators (KPIs). Translate business objectives into actionable product requirements. Product Backlog Management: Create and maintain a prioritized product backlog. Define user stories, epics, and acceptance criteria for backlog items. Prioritize features based on business value and customer needs. Data Product Development: Ensure alignment with Chevrons architectural guidelines by leveraging architecture guidance. Ensure the best practice data product development lifecycle is adhered to by the team. Collaboration and Communication: Facilitate communication between the development team, stakeholders, and customers. Conduct user research and gather customer feedback. Present product updates and roadmap to stakeholders. Agile Development Process: Participate in sprint planning, reviews, and retrospectives. Collaborate with the development team to ensure sprint goals are met. Make timely decisions to address issues and adapt to changing priorities. Quality Assurance: Ensure product quality by reviewing deliverables against acceptance criteria. Identify and address potential risks and issues. Learning Development Opportunities: Exposure to functional workflows in Operations, Production Engineering, Facilities Engineering. Required Qualifications: Bachelor s degree in a related engineering discipline (mechanical, chemical, etc.) (B.E./B.Tech.) or computer science from a deemed/recognized (AICTE) university Experience in being a liaison between technical teams and business stakeholders. Critical thinking and practical problem solving. Understanding of data management, data storage, and data infrastructure. Demonstratable experience in SQL querying and modern data warehousing. Preferred Qualifications: 5+ years of experience as a Technical Product Owner or Project Manager in a Data Management space. 3+ years of experience in development of data products in a cloud environment. Good understanding of OG business and business workflows. Azure cloud and Databricks experience. Outcome-focused attitude. High degree of technical acumen in SQL, Spark, ADF, Databricks, Power BI. Chevron participates in E-Verify in certain locations as required by law.

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5.0 - 10.0 years

10 - 11 Lacs

Bengaluru

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4 The Civil/Structural/Marine Engineer (CSME) is a member of Chevron s ENGINE Facilities Designs Engineering team providing civil/structural designs support to Chevrons Refining and Liquified Natural Gas (LNG) assets. This role is responsible for providing technical oversight of the structural/civil design modifications for Chevrons complex process facilities. The CSME Designs Engineering team provides technical support for operations and projects. Key Responsibilities: Ensure that civil/structural designs for onshore/offshore facilities, including marine facilities, meet specifications and applicable Codes/Standards Provide design engineering support for Asset Brownfield Engineering related Projects, as well as providing input and conducting design studies in Opportunity Development Development and approval of a wide variety of discipline deliverables Development and checking of calculations / analyses Support functional review of Management of Change (MOCs) requests Development of/input to Request for Proposal/Request for Quotation and review of technical bid packages Work closely with the Lead discipline engineer and interface with other disciplines to ensure design quality and successful outcomes, including interfacing with discipline Subject Matter Experts and/or Technical Authorities to address complex issues or specification compliance queries Required Qualifications: Must have an Engineering degree in Civil or Structural engineering (B.E./B.Tech.) from a deemed/recognized (AICTE)an appropriate certified university Prior experience supporting brownfield projects within an operating environment Preferred Qualifications: Seeking engineers that have experience in complex process facilities including Refining and/or LNG processing facilities 5+ years relevant experience providing technical civil/structural/marine engineering support Experience with Concept, Front End, Detailed engineering and design requirements within an Operational environment. Chevron participates in E-Verify in certain locations as required by law.

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5.0 - 10.0 years

15 - 19 Lacs

Bengaluru

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1 Chevron invites applications for the role of Operational Technology (OT) Cloud Engineer within our OT Edge Compute team in India. This position has responsibility for the critical platforms, tools, and capabilities that provide on and off-premises Cloud infrastructure services to every Chevron business units and sites. This position will provide broad exposure to the application of technology to enable business with many opportunities for growth and professional development for the candidate. Key Responsibilities: Identify the most optimal cloud-based solutions for our digital platforms and maintain cloud infrastructures in accordance with best practices and company security policies Understand the nuances of different cloud solutions (hybrid, public, private, multi-cloud, on-prem) and implications for solution design Apply excellent troubleshooting skills, stay current with industry trends, and must be a team player Maintain and troubleshoot Azure/On-prem environments and services Design and implement application security for Azure cloud and On-prem native solutions Collaborate with software engineering and development teams to evaluate and identify optimal cloud solutions Develop a deep understanding of the needs and pain points of our connected workers and use this knowledge to drive product development Work with cross-functional teams, including OT product teams, surface product teams, etc. to define and prioritize product requirements Scale and support products such as tablets/phones, lone worker monitoring devices, push-to-talk (PTToB) deployments, and Real Time Location Services (RTLS) Act as the deployment coordinator for products such as PTToB and RTLS, including system setup, training, and monitoring deployment activities Work directly with stakeholders to understand RTLS requirements and help deploy new solutions to capture data and analyze for efficiencies Define and execute the XR Immersive Tech product vision, strategy, and roadmap Gather and prioritize customer and stakeholder requirements Define and deliver product features and functionality Coordinate with the XR development team to ensure successful delivery of the product Act as the main point of contact for the XR product portfolio Required Qualifications: Bachelor s degree in computer science engineering or related field Total year of experience 5+ years with Cloud experience on Azure Must have Microsoft AZ900 Certification Ability to create and communicate a clear product vision that aligns with business objectives and addresses the needs of connected workers Experience in deploying solutions in on-premises and cloud-based environments In-depth knowledge of digital tools, IoT devices, and software platforms used in connected worker solutions, including Azure DevOps and Microsoft O365/M365 services Skills in deploying and supporting products such as tablets/phones, lone worker monitoring devices, push-to-talk (PTToB) deployments, and Real Time Location Services (RTLS) Ability to collect, analyze, and utilize data from connected devices to drive product development and improve performance In-depth knowledge of Mixed Reality (MR), Augmented Reality (AR), and Virtual Reality (VR) technologies, including tools like Unity, Blender, and remote rendering Ability to define and execute the product vision, strategy, and roadmap for XR technologies Expertise in deploying and configuring AR/MR/VR devices and software applications Demonstrated knowledge and experience with Microsoft Azure IaaS, storage, and networking Ability to translate business requirements into technical solutions and manage service delivery through IT managed service providers. Proficiency in automation and scripting languages such as PowerShell, Python, or Bash to automate cloud operations Experience with integration of XR Immersive technologies into Field Operations Chevron participates in E-Verify in certain locations as required by law.

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1.0 - 6.0 years

3 - 6 Lacs

Kochi, Visakhapatnam, Hyderabad

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The candidate has to handle tie-up banks. Regularly visiting all the branches across the territory To build relationships with existing customer Lead Closing Handle the walk-in customer through tie-up Banks.100% lead provide One branch provided Required Candidate profile -Graduation or Above -Age 21 to 40 Years -Minimum 6 Months experience in any sales /Marketing -Fresher's Can't Apply Hiring in pan India vacancies available Perks and benefits Incentive Insurance Cover Paid Leave Medical

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10.0 - 20.0 years

1 - 2 Lacs

Hyderabad

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Overall Operations & Strategy,Exports & International Business,Accounting & Financial Management (P&L),Sales & Revenue Generation,Logistics & Supply Chain Management,Business Development,

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1.0 - 6.0 years

1 - 3 Lacs

Varanasi

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Laptop is mandatory. Maintain all operational Work, Technical Support, Training, Hiring, Documentation, Supervision on team. In EduRBS TECHNOLOGY PVT. LTD. (IT Software Company) Communication Skill, Android Mobile are Mandatory. director@edurbs.in Travel allowance Sales incentives Mobile bill reimbursements Food allowance

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12.0 - 20.0 years

37 - 45 Lacs

Bengaluru

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Greetings!!!! We are looking for Global Project Lead _ for a Global Pharma Company _ Bangalore. Job Summary: Responsible for the establishment, development and execution of detailed project plans for the Site Transfer projects and Portfolio management Program which includes: Technical Operations Support Services, Manufacturing Technical Support, and Commercial Product Site Technology Transfer Teams. The Manufacturing Technical Services (MTS) Program focuses on managing Product Lifecycle Management projects across the GTA sites, and technology transfer of Commercial products between internal sites as well as to External Suppliers in alignment with commercial strategies and the product portfolio. Assist in providing direction and support to key stakeholders throughout the project management process to ensure an uninterrupted supply of existing global products while supporting the business strategies and meeting industry compliance requirements. Management and tracking of project tasks to be completed by the cross functional teams, appropriate escalation and removal of barriers to ensure projects remain on target. Project Manager should be able to influence the strategy and direction and engage across multiple stakeholders at all levels. Project Manager should be able to drive outcomes and proactively deal with issues. Job Responsibilities: Utilize highly developed project management skills, methodologies and software to develop detailed project plans/timelines for Global MTS projects, inclusive of Site Transfers as well as identified External Supplier projects, as requested. Lead, manage and execute projects in a timely manner to meet target dates and ensure uninterrupted supply to the markets. Develop project charters/strategy reports for MTS projects as required, outlining the project sponsors, objectives, scope and stakeholders, and gain approval from Senior Management. Participate in developing, recommending and implementing cross-functional project teams, process maps, RACI (Responsible, Accountable, Consulted and Informed) and communication matrices as applicable. Develop and maintain strong working relationships with local/international stakeholders and subject matter experts. Work to independently track project progress against business strategy objectives and defined project metrics. Anticipate risks, potential issues and changes to the plan. Assist in the development of contingency plans that mitigate overall project risk and assure continuity of supply. Execute projects based on priorities established by the MTS Program Manager and Senior Leadership. Escalate potential supply issues and project risks to MTS Leadership. Effectively utilize systems / applications to support project implementation success and for communication purposes. Responsible for updating and maintaining all tools required by the MTS process. Keep Senior Leadership, MTS Manager and other stakeholders advised of plans, progress, relevant issues and decisions, on a timely and accurate basis by means of weekly and/or monthly status reports. Establish an environment that promotes communication at all levels and strives to make all information available when and where needed. Coordinate execution activities across the sites with Regulatory Affairs, Supply Planning and Execution and the appropriate Analytical teams to ensure timely execution of the project tasks. Lead and delegate work as appropriate to team Project Leaders/Coordinators to ensure project tasks are on schedule. Work to remove barriers and assist to prioritize project workload across the sites. Demonstrate strong customer focus; understand customer needs, build relationships and collaborate with others as required. Self-confident and able to deal comfortably and professionally with Senior Leaders and Executives. Able to relate to a broad spectrum of people, in all organizational directions. Can build constructive and effective relationships. Works in a safe manner collaborating as a team member to achieve all outcomes. Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion. Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies. All other relevant duties as assigned. Job Requirements: Integrated Project Management & Technical Acumen, PMP Certification considered an asset Familiar with development, manufacturing & packaging and testing of products, and capabilities/principles of operation of relevant equipment and facilities Excellent project management and leadership skills with proven experience holding cross-functional members accountable and facilitating the decision-making process Excellent oral and written English communication skills Strong computer skills and knowledge of spreadsheet, word processing and project management software and SAP Strong decision-making, communication, facilitation skills and attention to detail Strong interpersonal skills and ability to relate well to internal and external customer Proven ability to function in a fast-paced and continuously changing Interested Candidates Kindly share your updated cv to uma@bvrpc.com

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12.0 - 16.0 years

10 - 16 Lacs

Warangal

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Ensure exceptional patient experience and uphold standards of patient delight across all touchpoints. Manage and oversee the overall functioning, administration, and profitability of the hospital in line with organizational goals and policies. Drive operational efficiency by closely coordinating with department heads and functional leaders to meet performance and revenue targets. Address and resolve all operational challenges to ensure smooth center functioning, aligned with hospital objectives. Ensure compliance with quality standards and protocols across all clinical and non-clinical departments. Implement and monitor clinical and administrative SOPs to maintain consistent and quality service delivery. Foster a culture of courteous, efficient, and personalized service for patients, visitors, and other stakeholders. Monitor and analyze key performance indicators (KPIs) of the hospital; initiate corrective actions and continuous improvement plans as needed.

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10.0 - 15.0 years

15 - 20 Lacs

Ahmedabad

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Overview: We are seeking an experienced and dynamic Operations profile to oversee facility management services across India. The ideal candidate will have a minimum of 12 years of experience in operations management and customer relationship management, with a proven track record of success in the facility management sector. Key Responsibilities: Operational Leadership: Oversee the day-to-day operations of facility management services across multiple locations in India. Ensure that all services are delivered in accordance with the highest quality standards and client expectations. Develop and implement operational strategies to improve efficiency and service delivery. Lead and mentor a team of operations managers and supervisors to achieve company objectives. Customer Relationship Management: Build and maintain strong relationships with key clients to ensure customer satisfaction and retention. Act as the primary point of contact for major clients, addressing any issues or concerns promptly and effectively. Develop strategies to enhance client engagement and loyalty. Business Development: Identify and pursue new business opportunities within the facility management sector. Collaborate with the business development team to secure new contracts and expand the companys footprint across India. Financial Management: Prepare and manage the operations budget, ensuring cost-effective use of resources. Monitor financial performance and implement corrective actions when necessary to meet financial targets. Compliance and Safety: Ensure all operations comply with relevant health, safety, and environmental regulations. Implement and enforce company policies and procedures across all operational sites. Travel Requirements: This role requires extensive travel across India, with a minimum of 15 to 20 days of travel each month, depending on business needs.

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8.0 - 13.0 years

25 - 30 Lacs

Gurugram, Mumbai (All Areas)

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Role & responsibilities Expansion and further development of the core business ,the focus to be on the expansion of the responsible South Africa or Australia or US or Nothern Europe or China India Trade Lane and on customers in the categories preferably Gold and Platinum Customers. Develop Trade Lane via locally generated sales as well as help to develop and maintain existing accounts with the counterparts. To work on all the Air/Ocean products and logistics solutions; this includes both the acquisition/coordination of new business and the expansion of existing business within the framework of the specified corporate strategy. Development of a trust-based, effective and efficient cooperation between India - South Africa or Australia or US or Nothern Europe or China Trade Lane for both import/export movements. . Knowledge transfer for the assigned trade lane; communication of strengths, weaknesses, USP and products to the organization Independently preparing, organizing, implementing and following up on national and international sales trips and marketing campaigns between India & South Africa Independent preparation, organization and follow-up of regular reviews with the South Africa Trade Lane partner with the aim of continuous growth of the South Africa - India Trade Lane Market analyses and competitive monitoring with the aim of deriving profitable and sustainable measures (positive GP and EBIT effect) Early identification of market and product trends; development and implementation of measures, primarily decided by customers for India South Africa/ Australia /US / Nothern Europe/China trade lane (in cooperation with product management). Lead the execution of RFQs, i.e. create the strategy, roadmap and executive steps required to win customers and proactively support product, tender, & operations. Initiating and leading the implementation of an internal and external Continuous Improvement Process in the area of responsibility. Correct, accurate and efficient application of the computer systems used (CRM NOW and CRM Application) Preferred candidate profile • Bachelors degree in related field or combination of education and experience. • Minimum 8 years working experience in Freight Forwarding/ Logistics industry • Strong air and ocean product knowledge, working experience in air & ocean operations • Fluent in English language, both verbal and written

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2.0 - 7.0 years

4 - 5 Lacs

Noida, Ghaziabad, Greater Noida

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Position :- HR Supervisor Location :- Greater Noida Industry :- Retail Responsible for assisting store HR manager in store manpower management, grievance handling, recruitment according to company policies and any other task assigned. Prepare employee data, announce and communicate working regulations with employees MAJOR ACCOUNTABILITIES Manage the payroll for off roll manpower • Maintain and regularly update the HRIS for Off roll manpower • Ensure closure of open positions (on roll and off roll) at the Store • Ensure completion of On boarding formalities of all new hires (on roll/off roll) at the stores • Assist the Store HR Manager in complete employee life cycle management • Responsible for maintaining personnel files • Responsible for leave and attendance management of off roll manpower. • Responsible for ensuring completion of BGV and Medical checks of new hires • Assist Store HR to organise various employee engagement activities • Ensure adherence to SOP and escalate any gaps observed • Handle any other task as assigned

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3.0 - 8.0 years

9 - 13 Lacs

Hyderabad

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Overview With guidance from the Sr. Manager, Privacy Operations, the Privacy Analyst supports the iCIMS Legal team through preparation and review of privacy documents across the organization. This role works with the Legal team to enable execution of the privacy strategy, and with local and international business partners to support data protection and privacy compliance. The person who fills this role will seek ways to improve processes and help the department function more efficiently and effectively. They will also provide support in managing privacy impact assessments, coordinating responses to data subject requests, performing vendor due diligence, and responding to customer questions. Responsibilities Serve as a supporting point of contact for Company employees in relation to privacy escalations, data subject requests, and privacy impact assessments. Assist in the execution of the iCIMS privacy program. Conduct privacy impact assessments (PIAs) and data protection impact assessments (DPIAs) for vendors that will process personal data. Support the maintenance of iCIMS’ data inventory by maintaining all records of processing activity (ROPAs). Support the maintenance of processes and procedures to help ensure compliance with iCIMS policies and privacy/data protection laws, regulations, and guidelines. Support the facilitation of appropriate privacy/data protection compliance procedures and training. Support internal departments in addressing and integrating privacy requirements. Serve as the primary point of contact in handling data subject requests. Support and make recommendations that facilitate the continuous improvement of training policies and standard operating procedures for the protection of personal data. Support and make recommendations to internal departments about data protection and privacy regulatory requirements that may affect them. Acquire and maintain knowledge of Company systems that include personal data, and stay informed about updates and modifications to these systems. Qualifications A minimum of 3+ years of experience in privacy and technology project management/administration. Previous experience working for a software or technology company is preferred. Ability to interact professionally with all levels of management, multiple geographies, internal subject matter experts, legal staff, vendors, and clients. Strong verbal and written communication skills. A self-starter with the demonstrated ability to take initiative, who can proactively identify issues/opportunities and recommend actions. Excellent MS Office Suite Skills. Ability to work effectively in a team atmosphere. Education/Certifications/Licenses Required Bachelor's Degree. Additional education or privacy certifications highly preferred but not required (e.g., CIPP/US, CIPP/

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10.0 - 15.0 years

10 - 15 Lacs

Hyderabad

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Role & responsibilities Responsible for all operational activities at unit level. The Unit Head- Business Operations is a Strategic Business Leadership officer of the Hospital and the position is accountable for specific agreed deliverables to the Management with the primary authority and responsibility for Designing, Managing and ensuring smooth and effective day-to-day operations and implementing best practices in Hospital Administration Practices to the development of the Patient Care, Administrative Services, Governing Policies and Standard Operating Procedures besides evaluation of clinical programs in association with Medical Director and Consultants, to deliver reliable healthcare, service offerings, competitive packages, cost effective operational procedures, support services and administration for the Hospital. He/she is responsible for PL for Operations. Will be responsible for Turnover and adhering to operative margins as per the business plan. To plan and develop, self-supportive revenue generating programs from autonomous departments as appropriate. Forecasting and Preparing annual operating plan along with Medical Director and addressing priorities of business as per annual operating plan. Identifying and concentrating on profitable service lines. To Collect and take corrective measures on Patient feedback in consultation with Medical Director. Responsible for liaison and statutory requirements in the unit. Monitoring costs at all levels of BU operations to keep them at optimum level, Identifying and exploring ways and initiatives to control cost and generate revenue. Planning and reviewing the execution of operational tasks like infrastructure growth, recruiting, performance reviews and compensation, as per SOP and business plan and ensuring all departments within BUs stay within budgets. Collaborates with central procurement and pharmacy functions to optimize costs. Developing consensus among the department heads on matters related to operations, prior to the development of the budget. Preferred candidate profile Minimum Qualifications MBA Hospital Management / Hospital administration. Technical Qualifications MS Office. Ability to handle administration and operations of the Unit. Excellent written and communication skills. Mandatory relevant experience of atleast 7 to 12 years in Hospital Operations. Intrested Candidates can send resumes through Whatsapp - 9100097574

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8.0 - 13.0 years

12 - 18 Lacs

Gurugram

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Senior Manager - Operations - Issuance - Insurance Sector - 10+ Years Gurgaon Location - Gurgaon We are looking for a dynamic Senior Manager - Operations to lead end-to-end issuance/fulfillment of new business across life insurance operations. This role is ideal for professionals with strong expertise in WIP management, stakeholder engagement, data reporting, and process improvements. You'll play a pivotal role in ensuring business continuity through operational excellence and team leadership. Your Future Employer - One of Indias leading life insurance companies known for its customer-centric approach, digital innovations, and strong bancassurance partnerships. Join a team committed to delivering service excellence and driving transformational change. Responsibilities - Lead end-to-end issuance & WIP management across new business operations. Drive operational efficiencies by clearing field WIP daily and achieving issuance SLAs (M0 92%, M2 94%). Facilitate regular governance calls with hub teams and distribution leaders. Deliver customized reports, dashboards , and presentations for internal stakeholders and CXO-level reviews. Ensure strict adherence to compliance guidelines (IRDAI) and update SOPs regularly. Execute strategic initiatives and lead at least one Green/Black Belt project annually. Identify process improvement opportunities through benchmarking and implement cross-functional solutions. Support and develop a team of 34 members, ensuring low attrition and high efficiency. Requirements - Graduate/Postgraduate in Management 10+ years of experience , with 5+ years in Banca operations/relationship management Strong understanding of bancassurance operations model Proficiency in data analytics, report automation, and MIS generation Excellent communication, stakeholder management, and presentation skills Familiarity with compliance protocols preferred Strong team leadership and customer-centric mindset What is in it for you - Opportunity to lead critical strategic initiatives within a growing operations team Exposure to CXO-level reporting and governance Work with cross-functional teams to transform fulfillment processes Contribute to the continuous improvement and process innovation roadmap Competitive compensation and fast-track leadership development opportunities Profile Keywords: Crescendo Global, Jobs in Gurgaon, Senior Manager Jobs, Insurance Operations Jobs, Bancassurance Jobs, Life Insurance Jobs, WIP Management Jobs, Compliance Reporting Jobs, Fulfillment Strategy Jobs, Team Leader Insurance Jobs, IRDAI Compliance Jobs, Reporting & Analytics Jobs, Issuance Operations Jobs, Green Belt Project Jobs, SOP Management Jobs.

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9.0 - 14.0 years

20 - 25 Lacs

Hyderabad

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Summary This role will be responsible for providing analytics & reporting support (both internal & external), across different stakeholders for the broader P&O function as well as beyond P&0- e. g. Rewards, ESG etc. . The candidate will support the Analytics & Insights leadership on aspects of reporting and analysis, including data assesment and validation, as well as interpretation of the results. This role will be responsible for leading/collaborating for all the activities related to development and maintenance of P&O Reporting & Analytics in Power BI, Workday and other future platforms About the Role Key Accountabilities Define key performance indicators (KPIs) and measure the impact of analytics products on the business, providing regular updates to stakeholders. Collect, analyze and interpret information to generate meaningful insights to enable/support P&O & other stakeholder teams in critical decisions/initiatives Provide accurate and timely generation of reports using a triage of single or multiple sources, as required. Synthesize the information and identify meaningful trends for relevant stakeholders Collaborate to gather requirements and specifications to gain a better sense of shortcomings in reporting & visualization, if any and recommend solutions to enhance reporting and data management. Support Analytics & Insights leadership with opportunities for standardization/automation and scale, operational efficiency and continuous improvement in areas of reporting & creation of products/solutions Partner with teams in Analytics & Reporting to execute plans to improve stakeholder satisfaction with a focus on processes Serve as subject matter expert for assigned areas of business (EUPTD, ESG, GEA)reporting & analytics tools; assist with troubleshooting reporting issues and taking care of questions. Embrace latest technology & partner across teams in Analytics & Insights/PTDI for supporting the leadership in areas of productization, new product development & dashboard strategy Seek continuous improvements to improve the capabilities & efficiency Maintain full compliance with internal and external guidelines People and organizational leadership : Candidate who is independent, self-motivated, proactive, results-oriented and able to provide a high level of satisfaction through the delivery of insights Subject matterl expert with analytical acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast-moving environment Embrace continual professional development, drive to take on new responsibilities and projects and work experiences with all P&O teams Key Performance Indicators Quality KPI targets met as per P&O/business expectations All projects delivered as per stakeholder expectations Drive design and enhancement of existing services / deliverables/reports and dashboards Develop and track key performance indicators (KPIs), and monitor progress against targets. Drive the development and adoption of self-service analytics capabilities Contribute to broader Analytics & Insights goals via supporting process improvements, capability presentations and value-addition to I&A level decision making Ensure work safety, Ethics, Compliance and Integrity in business practices and interactions Functional Skills and Knowledge Strong Analytical Skills: Deep understanding of reporting concepts, product platforms and techniques, with the ability to translate P&O/business requirements into analytical solutions. Technical Knowledge: Familiarity with data analysis tools, data reporting & visualization platforms, and statistical modeling techniques, preferably Power BI Communication and Collaboration: Excellent verbal and written communication skills, with the ability to effectively collaborate with cross-functional teams and stakeholders. Business Acumen: Understanding of the relevant business/P&O domain and industry trends, enabling effective decision-making and alignment of analytics initiatives with business goals. Problem-solving: Ability to identify and resolve complex analytical and technical challenges, ensuring the accuracy and reliability of analytics solutions. Stay updated with the latest Power BI features and best practices to continuously improve reporting capabilities. Minimum: University degree and management/professional qualification in related field, e. g. , business, life sciences, HR Desirable Requirements: 5+ years experience in data analysis, reporting, and dashboard creation, advanced knowledge on Excel Proficiency in Power BI and other data visualization tools. Experience with automation tools. Exceptional written and verbal communication skills along with collaboration and listening skills Ability to ideate requirements & design iteratively in collaboration with other PTDI teams Hands-on expertise to present any new capabilities or KPI dashboard demo for Senior stakeholder Strong analytical skills, attention to detail, excellent communication skills, and the ability to work collaboratively with cross-functional teams. You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Accessibility and accommodation Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

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5.0 - 11.0 years

12 - 14 Lacs

Gurugram

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Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible for overseeing collections activities for North America and Canada customers Establish goals & metrics of the process and drive, co-ordinate team to meet and exceed them Accountable to drive results to enhance business performance Resource forecasting basis volume projection and availability of current resources Drive internal audits and propose improvements relevant to Cash and Collection value stream Manage risks and controls; promote a culture of transparency Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity Establish contacts/relationship with key stakeholders and have regular connect to resolve complex operational issues Minimum Postgraduate / Master s Degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Demonstrate leadership, interpersonal and collaboration skills to effectively supervise, mentor and influence team. What we look for? Minimum Postgraduate / master s degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Around 5 years people management experience is preferred 10-11 years of experience in Cash & Collection Processes in a Global/MNC environment, Includes managing teams of 20-30 people over this period Proven experience in running collection cycles, credit processes, use of Collection tools (e. g. , Get Paid) and establishing metrics to ensure process adherence Experience in North American process transition would be preferred Systems knowledge in ERPs ( MacPac , Mapics , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Get paid, Contact Tool, High Radius is required Excellent customer service, business communication (both verbal and written) and follow-up skills with the ability to work in a fast-paced team environment while meeting deadlines

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5.0 - 11.0 years

9 - 13 Lacs

Gurugram

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Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all Career The Power Behind Your Mission OpenBlue This is How a Space Comes Alive How will you do it? Responsible for overseeing collections activities for North America and Canada customers Establish goals & metrics of the process and drive, co-ordinate team to meet and exceed them Accountable to drive results to enhance business performance Resource forecasting basis volume projection and availability of current resources Drive internal audits and propose improvements relevant to Cash and Collection value stream Manage risks and controls; promote a culture of transparency Design, develop and improve collection strategies to reduce past due and unapplied cash to optimize productivity Establish contacts/relationship with key stakeholders and have regular connect to resolve complex operational issues Minimum Postgraduate / Master s Degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Demonstrate leadership, interpersonal and collaboration skills to effectively supervise, mentor and influence team. What we look for? Minimum Postgraduate / master s degree in any stream Working experience within a Shared Services, Captive/Outsourced environment supporting North America region is mandatory Should have an experience in Call Centre model working on both Inbound and Outbound Working in US working hours (night shift) is a mandatory requirement Around 5 years people management experience is preferred 10-11 years of experience in Cash & Collection Processes in a Global/MNC environment, Includes managing teams of 20-30 people over this period Proven experience in running collection cycles, credit processes, use of Collection tools (e. g. , Get Paid) and establishing metrics to ensure process adherence Experience in North American process transition would be preferred Systems knowledge in ERPs ( MacPac , Mapics , Amer, Oracle & SAP) will be preferred Proficiency in Collections Tools like Get paid, Contact Tool, High Radius is required Excellent customer service, business communication (both verbal and written) and follow-up skills with the ability to work in a fast-paced team environment while meeting deadlines

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4.0 - 6.0 years

14 - 15 Lacs

Bengaluru

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We are currently seeking an experienced professional to join our team in the role of Manager Operations. Principal responsibilities Overall volume at Sub Product Level, 200 - 600 GAV/NAV packs on annual basis, 20+ financial statements on annual basis. Single Process - Significant complexity/risk and responsibility due to multiple types of activities and client/jurisdiction level variances. Support NFR reviews based on Grade complexity of funds/activity managed by role is decided by GSD line management based on experience and performance. Continually assess the risks inherent in department processes and procedures. High level variation and specific manual processes required by Product / System / Client / jurisdiction / client To be aware of the Operational Risk scenario associated with the role, and to ensure that all actions during your employment with HSBC take account of the likelihood of operational risk occurring. Ensure escalation process is in place and is effective Be adherent to the audit standards of the group and compliant to all the policies and procedures Driving awareness within team of any new policy, procedures or code that needs adherence Regularly review operational effectiveness, control adequacy and procedures Timely and accurate publishing of MI/Reports Requirements Bachelor s degree in Commerce or qualifications to accounting/finance industry or relevant experience. Detailed understanding single sub-process, control points, end to end process risk. Excellent knowledge in accounting principles and fundamentals of Accounting. Excellent knowledge in NAV calculation process with clear understanding of the E2E Fund Accounting Model. Basic knowledge in custody, brokerage, depository, investment accounting, mutual funds and reconciliations. Ability to speak and understand English 4-6 years of relevant Funds administration experience. Excellent Team Management skills with ability to handle personnel issues and strong team bonding. Efficient Time Management and ability to multi task work and priorities to meet defined deadlines Proactive in implementing and driving solutions.

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12.0 - 15.0 years

13 - 14 Lacs

Chennai

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About AssetPlus AssetPlus is redefining the future of wealth management. We are a fast-scaling SaaS fintech platform powering Mutual Fund Distributors (MFDs) and financial institutions with cutting-edge tools to transform how investments are managed and delivered. With deep integrations across RTAs like CAMS and KFintech, and exchanges like BSE Star MF, we empower over 13, 000 MFDs to serve 100, 000+ investors nationwide. Building on this strong foundation, we are expanding our Insurance vertical with the same mission: to simplify and scale insurance distribution. By combining regulatory compliance, streamlined operations, and tech-driven workflows, AssetPlus aims to deliver exceptional service across the entire insurance lifecycle. The Role As Lead - Insurance Operations and Excellence, you will drive the full insurance servicing lifecycle across policy issuance, claims coordination, customer service, renewals, and reporting. This role blends strategic oversight with operational discipline, requiring someone who thrives in ambiguity, builds high-performing teams, and ensures SLA-led delivery in a regulated environment. You will work cross-functionally with product, technology, and insurer partners to scale operational efficiency while improving partner and customer experience. Key Responsibilities Operations & Execution Lead end-to-end operations: proposal login to policy issuance, endorsement handling, and document management Define and continuously refine SOPs for underwriting, issuance, reconciliation, and compliance Ensure operational TATs and SLA adherence for all servicing workflows Deploy automation tools and process enhancements to scale throughput and accuracy Customer Service & Claims Oversee the customer service desk, including onboarding, endorsement, and query resolution processes Set up and manage a 24/7 Claim Desk for health/life insurance support Handle complex escalations and ensure timely closure with insurer support Build feedback loops with customer-facing teams to improve operations Renewal Management Build and manage a centralised renewal engine to drive persistency (95 %+ target) Implement automated renewal alerts, reminders, and follow-ups Coordinate with insurer systems to ensure seamless renewal workflows MIS & Reporting Lead the MIS function for daily, weekly, and monthly operational metrics Define and maintain dashboards for leadership visibility (issuance, claims, TATs, etc. ) Ensure audit-ready documentation, error-free reporting, and data compliance Team Leadership Build and lead a high-performance operations team (10-15 members) Hire, train, and mentor team members across servicing, claims, and MIS functions Define KPIs, run weekly reviews, and drive continuous improvement initiatives Strategic & Cross-functional Alignment Liaise with insurer partners, TPAs, and external vendors for operational governance Collaborate with product and tech teams to co-create tools that streamline ops Work closely with Sales and BD to support insurance rollout and lead fulfilment What Makes You a Fit Experience 15+ years in insurance operations (life / health / brokerage / insurtech) Prior leadership experience with 10+ team members, cross-functional ownership Deep familiarity with IRDAI guidelines, audit protocols, and insurer partner operations Proficiency in Excel, CRM systems, and MIS reporting tools Leadership DNA Strategic thinker with strong execution rigour and data-first decision-making Confident communicator with proven stakeholder management skills Hands-on leader who coaches teams and drives ownership at all levels Passionate about building scalable processes and delivering service excellence What Success Looks Like In 3 Months You ve mapped and stress-tested existing servicing and issuance workflows Brought SLA governance into daily rhythm across core operations Built strong rapport with key insurer partners, internal teams, and reports Resolved initial servicing gaps and improved first-time resolution rates In 6 Months Persistency and renewal tracking engine launched with automation triggers Claim Desk fully operational with defined SOPs and an NPS improvement plan All servicing metrics are consolidated in a real-time dashboard for management visibility Cross-functional squads (ops + product + insurer) set up for claims and issuance In 12 Months 95 %+ persistency achieved; service SLAs met across insurer segments Claims TATs down by 30%; escalations reduced with proactive handling The ops team expanded with succession planning and internal growth Regulatory and partner audits passed with zero non-compliance remarks Why AssetPlus Autonomy & Impact - Own a high-growth vertical in a fast-scaling fintech No-Fluff Culture - Results, ownership, and customer obsession are non-negotiables Growth-Obsessed - Your career and impact will scale with the business Tech-Driven Delivery - Work with product and tech teams who build fast and iterate faster

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3.0 - 5.0 years

4 - 8 Lacs

Hyderabad

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As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Job Purpose (Job Summary): Our goal is to attract, develop, retain, and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. Under minimal supervision, provides Corporate Actions and Pricing support services to Invesco s internal clients globally. Liaise and work jointly with team members in global locations (Hong Kong, London, Toronto, and Houston) to provide required coverage. Participates in the research and analysis of CA & Pricing related topics such as sourcing and validation of data, data reconciliation, and on-time processing of events. Contributes ideas and participate in the continual improvement initiatives. Key Responsibilities / Duties : Work as part of a team, ensuring SLA s (Service Level Agreement), all relevant regulations are met and maintained, escalating issues to Supervisors / Team Managers Services internal clients (such as: portfolio managers, traders, compliance, Portfolio Reconciliations) within Invesco globally by executing tasks outlined in the CA & Pricing Service Catalogue Tasks include the identifying & notifying Corporate Actions events info to all internal stakeholders, processing events in accounting system, checking, and ensuring timely accurate Prices update, etc. , Strong understanding on different types of Mandatory and Voluntary Corporate action events Research and validate Income events on Ex-date in accounting systems Research and validate pay date breaks (custody vs Internal systems) Escalate as needed to relevant parties (Custody, Counterparty and any other internal and external stake holders and ensure all issues and breaks are resolved on time. Strong understanding on vendor sources BBG/IDC/Reuters etc. , Ensure all enquiries from external and internal teams are addressed on time POC for team members and other Internal teams for queries Actively involve in new projects/transitions and testing s Ability to document test results, co-ordinate with client/IT Ability to identify risks in existing process if any and come up with new controls or propose automate solutions to mitigate risk and increase efficiency Enhance processes using workflow automation, robotic process automation, and other applications/computer languages Provide cover for other team members in their absence and assists other areas, as required Contribute to overall team progress via team meetings / ideas / initiatives / training and development Participate in the research and analysis of CA & Pricing related global projects Check other team member s output to ensure accuracy, in a timely manner in line with regulatory deadlines/internal service standards. Accurately Process all requests and client instructionsequests within the established time frames. Provide support on Pricing, corporate actions and security valuation operational tasks as needed / defined by manager Maintain and update documentation on Corporate actions and Pricing global operational procedures Formal Education : A Bachelor s or Master s degree or an equivalent certificate in Finance, Accounting, Management and Mathematics License / Registration / Certification: ( minimum requirement to perform job duties ) None Work Experience / Knowledge: A minimum of 5 years experience in Finance/Investment banking/management industry is preferred. (Minimum of 3year experience in corporate actions is must) Sound understanding of the Capital markets, mutual fund operations is required Excellent verbal, written, & analytical skills Excellent interpersonal skills necessary to interact with Custodians, Counterparties, service providers/vendors, and clients. Organization skills necessary to meet deadlines, prioritize projects and complete on time. Skills / Other Personal Attributes Required: A friendly professional demeanor and ability to excel in a team-oriented environment Excellent organization skills, the ability to work under pressure and attention to detail and accuracy a necessity. Ability to provide process and development feedback and train team members on process activities Strong proficiency with Microsoft Office suite especially Excel; Intermediate VB knowledge preferred Self-motivated, Ability to work independently, ability to multi-task and complete tasks upon assignment Able to take ownership and follow through with tasks until completion. Understanding of computer languages (VBA, Python, SQL) is preferred Understanding/familiarity with analytical software such as Tableau/Power BI is preferred Knowledge of workflow automation tools and ability to quickly learn processes Why Invesco What s in it for you? Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day As one of the world s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If youre looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day! Job Description Job Purpose (Job Summary): Our goal is to attract, develop, retain, and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization. Under minimal supervision, provides Corporate Actions and Pricing support services to Invesco s internal clients globally. Liaise and work jointly with team members in global locations (Hong Kong, London, Toronto, and Houston) to provide required coverage. Participates in the research and analysis of CA & Pricing related topics such as sourcing and validation of data, data reconciliation, and on-time processing of events. Contributes ideas and participate in the continual improvement initiatives. Key Responsibilities / Duties : Work as part of a team, ensuring SLA s (Service Level Agreement), all relevant regulations are met and maintained, escalating issues to Supervisors / Team Managers Services internal clients (such as: portfolio managers, traders, compliance, Portfolio Reconciliations) within Invesco globally by executing tasks outlined in the CA & Pricing Service Catalogue Tasks include the identifying & notifying Corporate Actions events info to all internal stakeholders, processing events in accounting system, checking, and ensuring timely accurate Prices update, etc. , Strong understanding on different types of Mandatory and Voluntary Corporate action events Research and validate Income events on Ex-date in accounting systems Research and validate pay date breaks (custody vs Internal systems) Escalate as needed to relevant parties (Custody, Counterparty and any other internal and external stake holders and ensure all issues and breaks are resolved on time. Strong understanding on vendor sources BBG/IDC/Reuters etc. , Ensure all enquiries from external and internal teams are addressed on time POC for team members and other Internal teams for queries Actively involve in new projects/transitions and testing s Ability to document test results, co-ordinate with client/IT Ability to identify risks in existing process if any and come up with new controls or propose automate solutions to mitigate risk and increase efficiency Enhance processes using workflow automation, robotic process automation, and other applications/computer languages Provide cover for other team members in their absence and assists other areas, as required Contribute to overall team progress via team meetings / ideas / initiatives / training and development Participate in the research and analysis of CA & Pricing related global projects Check other team member s output to ensure accuracy, in a timely manner in line with regulatory deadlines/internal service standards. Accurately Process all requests and client instructionsequests within the established time frames. Provide support on Pricing, corporate actions and security valuation operational tasks as needed / defined by manager Maintain and update documentation on Corporate actions and Pricing global operational procedures Formal Education : A Bachelor s or Master s degree or an equivalent certificate in Finance, Accounting, Management and Mathematics License / Registration / Certification: ( minimum requirement to perform job duties ) None Work Experience / Knowledge: A minimum of 5 years experience in Finance/Investment banking/management industry is preferred. (Minimum of 3year experience in corporate actions is must) Sound understanding of the Capital markets, mutual fund operations is required Excellent verbal, written, & analytical skills Excellent interpersonal skills necessary to interact with Custodians, Counterparties, service providers/vendors, and clients. Organization skills necessary to meet deadlines, prioritize projects and complete on time. Skills / Other Personal Attributes Required: A friendly professional demeanor and ability to excel in a team-oriented environment Excellent organization skills, the ability to work under pressure and attention to detail and accuracy a necessity. Ability to provide process and development feedback and train team members on process activities Strong proficiency with Microsoft Office suite especially Excel; Intermediate VB knowledge preferred Self-motivated, Ability to work independently, ability to multi-task and complete tasks upon assignment Able to take ownership and follow through with tasks until completion. Understanding of computer languages (VBA, Python, SQL) is preferred Understanding/familiarity with analytical software such as Tableau/Power BI is preferred Knowledge of workflow automation tools and ability to quickly learn processes Why Invesco What s in it for you? Our benefit policy includes but not limited to: Competitive Compensation Flexible, Hybrid Work 30 days Annual Leave + Public Holidays Life Insurance Retirement Planning Group Personal Accident Insurance Medical Insurance for Employee and Family Annual Health Check-up 26 weeks Maternity Leave Paternal Leave Adoption Leave Near site Childcare Facility Employee Assistance Program Study Support Employee Stock Purchase Plan ESG Commitments and Goals Business Resource Groups Career Development Programs Mentoring Programs Invesco Cares Dress for your Day

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4.0 - 7.0 years

10 - 14 Lacs

Hyderabad

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Summary Manage, administer, and review local benefits programs within the assigned countries in close coordination with local stakeholders (P&O PP, Rewards, P&O Services, Procurement, TAS, etc. ) aligned with the country organization s strategic objectives. About the Role Job Description Key Responsibilities: Review and analyze the local benefit programs as necessary to ensure they are efficient, market competitive, attractive to employees, compliant with local regulatory requirements, and aligned with global benefit principles. Responsible for participating in local benefits survey and data submission. Analyse survey results, benchmark local benefits against the market data, and share findings with local stakeholders. Manage benefit policy/program renewals, vendor changes, and new program expansions with the support of the cluster benefits lead, local brokers, and procurement to leverage Novartis global/regional purchasing power. Manage the global benefits database for the respective countrys benefits plans. Support local & global stakeholders in local benefit projects, i. e. new benefits implementation, global rollouts, M&A, etc. Support local P&O in ERG discussions to gather feedback on employee benefits programs. Submit changes or new benefit proposals for review/information to cluster benefits lead according to the benefits governance framework. Prepare periodical reports required for legislative bodies, external vendors, unions, payroll, etc. Develop and deliver training and consulting to the country organization on any benefits-related programs & processes. Manage the benefits admin experts on day-to-day operational activities and their performance. Key Requirements: University degree, preferable in economics, mathematics, accounting or equivalent experience Fluent in English both written & spoken Minimum 5 years experience in management & administration of benefit plans People management experience Good understanding of logical, rules-based software systems Attention to detail and process oriented. You ll receive: Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program - choice of benefits from Benefit Plus Cafeteria in the amount of 17, 500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation Allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www. novartis. cz/ Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion. switzerland@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

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5.0 - 7.0 years

20 - 25 Lacs

Mumbai, Pune, Khopoli

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Develop and execute the operational strategy aligned with the company s overall goals and objectives. Collaborate with the leadership team on growth plans, market expansion, and operational scalability. Operational Oversight Lead all India operations including supply chain, logistics, customer service, procurement, and facilities. Ensure efficient workflows and cost-effective practices across the business units. Monitor and optimize KPIs including quality, cost, delivery, and service. Team Leadership & Culture Build, mentor, and manage cross-functional teams; foster a culture of accountability and continuous improvement. Implement performance management processes and talent development initiatives. Process & Technology Identify and implement process improvements, automation tools, and digital transformation opportunities. Ensure compliance with operational standards, regulatory requirements, and internal policies. Financial & Resource Management Develop and manage the operations budget; track variances and ensure cost control. Collaborate with finance, HR, IT, and other support functions to align operational needs. Stakeholder Management Serve as the primary liaison with internal and external stakeholders for operational matters. Partner with regional/global counterparts to ensure consistency and integration.

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6.0 - 9.0 years

20 - 27 Lacs

Hyderabad

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Summary The Assoc. Dir. IES CIS Governance - Service Delivery will be responsible for assuring delivery excellence and governance for enterprise-wide strategic programs delivered by Cloud and IT infrastructure organization by efficiently managing stakeholders engagements and program communications. This role would also drive developing and implementing comprehensive organization s operational policies based on long term strategic priorities. This role requires a minimum of 15 years of total work experience in the IT industry and at least 10 years of experience working on Operational policy development & governance, stakeholder management and program governance. About the Role Key Responsibilities: Business stakeholder management and engagement: The successful candidate will be responsible for managing stakeholders for strategic programs within the Cloud & Infrastructure Services team at Novartis. This includes engaging with key business stakeholders to understand their needs and ensure alignment with the business priorities. The role involves coordinating with various departments to facilitate seamless integration of cloud and infrastructure solutions, driving initiatives that enhance operational efficiency and innovation. The candidate will also be expected to communicate effectively with stakeholders, providing regular updates on program progress and addressing any concerns or challenges that may arise. Building strong relationships and fostering collaboration will be crucial to achieving successful outcomes and advancing the strategic goals of the organization. Cross-Functional Team Collaboration and Program Governance: The candidate will be responsible for collaborating with various cross-functional teams to plan, manage, and track dependencies for strategic programs within the Cloud & Infrastructure Services team at Novartis. This role involves proactive risk identification and mitigation, ensuring that potential issues are addressed before they impact project timelines or outcomes. The candidate will also be tasked with scheduling interdependent activities and harmonizing efforts across teams to achieve common deliverables. Effective coordination and communication will be essential to align team efforts and drive successful program execution, ultimately contributing to the strategic goals of the organization. Develop and Implement governance framework for IT Infrastructure Strategies and Policies: Create and execute an objective and measurable governance framework for IT infrastructure strategies and policies that align with the companys business goals and objectives. Ensure technology and service strategies are translated to on-the-ground action through persistent governance of various technology and services roadmaps. Prepare CIS Operational Policy Documents: Develop CIS policy documents aligned with strategic roadmaps and objectives. Collaborate with DDIT stakeholders on policy framework: Work closely with Information Security and Compliance (ISC), Architecture, Platform and Data (APD) and other DDIT teams to ensure that cloud and IT infrastructure policies are aligned with organizational priorities and delivery value to the business demands. Monitor and Evaluate Performance: Continuously monitor and evaluate the performance of cloud and IT infrastructure policies and governance framework and make recommendations for improvements. Generate and Analyze Reports: Create comprehensive reports to track performance, monitor compliance of cloud and IT infrastructure policies, and support decision-making processes. Mandatory Skills: Minimum 15 years of total work experience in the IT industry. Minimum 10 years of experience working on IT infrastructure strategy and roadmap preparation and presentation. Strong understanding of enterprise architecture and security standards. Knowledge of ITSM processes and compliance monitoring. Ability to drive governance for architecture standards. Excellent communication and presentation skills. Desired Skills: Experience with cloud infrastructure services (AWS, Azure, GCP). Knowledge of financial and operational requirements for IT infrastructure. Strong analytical and problem-solving skills. Ability to work collaboratively with various departments including business teams, architects, security and compliance teams. Experience in providing governance and support for business and technical applications. You ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. Commitment to Diversity and Inclusion: Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

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2.0 - 10.0 years

20 - 25 Lacs

Pune

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Join us as a Full Stack Developer at Barclays where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as a Full Stack Developer, you should have experience with: In-depth knowledge and extensive experience of Core Java and J2EE design and development work on large-scale applications. Spring Framework (Core, Boot, MVC, AOP, Security). Spring Boot: Microservices architecture, auto-configuration, starters. RESTful Web Services development experience(Design, development, documentation using RAML/OpenAPI). Strong understanding of OO Designing and Programming Techniques and associated concepts, Data Modelling, Design Patterns. Knowledge of modern frontend technologies, including JavaScript (ES6+), HTML5, and CSS3. Some other highly valued skills may include: Knowledge of UI development with a focus on Angular/React JS, React Native and micro-frontend architecture. Knowledge of automated testing, continuous integration and deployment tools and practices. Knowledge of Mobile App Engineering. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The role is based out of Pune. Purpose of the role To design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. Cross-functional collaboration with product managers, designers, and other engineers to define software requirements, devise solution strategies, and ensure seamless integration and alignment with business objectives. Collaboration with peers, participate in code reviews, and promote a culture of code quality and knowledge sharing. Stay informed of industry technology trends and innovations and actively contribute to the organization s technology communities to foster a culture of technical excellence and growth. Adherence to secure coding practices to mitigate vulnerabilities, protect sensitive data, and ensure secure software solutions. Implementation of effective unit testing practices to ensure proper code design, readability, and reliability. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

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4.0 - 8.0 years

20 - 25 Lacs

Noida

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Embark on a transformative journey as a Data Privacy and Controls Manager at Barclays, where youll spearhead the evolution of our digital landscape, driving innovation and excellence. Youll harness cutting-edge technology to revolutionize our digital offerings, ensuring unparalleled customer experiences. This role will provide Data Privacy advisory support across the UK Corporate Bank including Transaction Banking. The successful candidate will work closely with the Head of Data Privacy, Data Privacy leads in each Business vertical, as well as CDO and other UK Corporate Bank Data stakeholders. To be a successful Data Privacy and Controls manger you should have experience with: Relevant knowledge with preferably at least 5 years experience in data protection regulations, including in the UK and / or across the rest of the European region, preferably in the financial services industry. Clear understanding of the relevant data privacy obligations and requirements in relation to complying with marketing privacy (in all forms), surveillance, online privacy issues, issues that arise in the context of suppliers and third parties. Has excellent business judgment and commercial acumen and a willingness to exercise it. Able to work constructively across a diverse range of stakeholders. Some other highly valued skills may include: Certifications in one or more of the following disciplines: data privacy, legal, compliance information risk or information technology would be useful. Professional Privacy Certification from the International Association of Privacy Professionals (e. g. CIPP /E) or equivalent is preferred. BCS qualification in Data Protection. You may be assessed on essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The job location is Noida. Purpose of the role To support the design and implementation of the Bank s Data Privacy Framework, monitor and report on the Bank s adherence to its obligations and commitments in relation to the responsible handling of personal data, and act as a point of contact with Data Protection Authorities (DPAs). Accountabilities Development and maintenance of the Bank s Data Privacy Framework, including the content of Data Privacy policies, processes and procedures and other artefacts, and supporting the Bank s Data Protection Officers in monitoring and reporting on adherence to these. Provision of specialist support to Business Oversight Compliance teams in their oversight of the, identification, assessment and management of potential Data Privacy risks arising from the processing of personal data and implementation of the Bank s Data Privacy Framework. Co-ordination of the response to personal data breaches, including appropriate containment and remediating actions, and, where personal data breaches are assessed as triggering a requirement to report to regulators, reviewing and then co-ordinating with 1LoD, Legal and BOC to ensure any such incidents are notified to regulators and impacted individuals in accordance with relevant statutory timeframes. Management of Barclays relationship with DPAs by acting as a point of contact for them and ensuring timely responses to regulatory complaints and investigations, queries, and formal consultations. Collaboration with 1LOD Data Privacy SMEs, Legal, and other relevant Compliance teams and risk management functions to facilitate a comprehensive approach to the management of Compliance Risk and other related risks. Barclays representation in key Data Privacy industry groups and associations, and use intelligence gained from these to identify areas for improvement and implementation of enhancements to the Data Privacy Framework. Education and awareness support to employees in relation to Data Privacy, including maintenance of Group-wide mandatory training courses on Data Privacy to ensure employees are clear on their data privacy obligations, how to manage personal data securely, and how to identify and report personal data breaches. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

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Exploring Operations Jobs in India

The operations job market in India is dynamic and diverse, offering a wide range of opportunities for job seekers. Operations roles are crucial for the smooth functioning of businesses across various industries, making them in high demand in the job market. If you are considering a career in operations in India, here is a comprehensive guide to help you navigate the job landscape.

Top Hiring Locations in India

Here are 5 major cities in India that are actively hiring for operations roles:

  1. Bangalore
  2. Mumbai
  3. Delhi
  4. Hyderabad
  5. Pune

Average Salary Range

The salary range for operations professionals in India varies based on factors such as experience, location, and industry. On average, entry-level operations professionals can expect to earn between INR 3-5 lakhs per annum, while experienced professionals can earn upwards of INR 10 lakhs per annum.

Career Path

A typical career path in operations may include roles such as Operations Executive, Operations Manager, Senior Operations Manager, and eventually, Head of Operations. Progressing in this field often involves gaining hands-on experience, taking on more responsibilities, and developing leadership skills.

Related Skills

In addition to operations expertise, professionals in this field are often expected to have skills such as data analysis, project management, communication, problem-solving, and decision-making. These skills complement the core operations responsibilities and contribute to overall job performance.

Interview Questions

  • What is your experience with process optimization? (medium)
  • How do you prioritize tasks in a high-pressure environment? (basic)
  • Can you explain a situation where you had to resolve a conflict within a team? (medium)
  • How do you stay updated on industry trends and best practices in operations? (basic)
  • Describe a successful project you managed from start to finish. (medium)
  • What tools or software do you use to streamline operations processes? (basic)
  • How do you ensure compliance with regulatory requirements in your operations role? (medium)
  • Tell us about a time when you had to make a tough decision under uncertainty. (advanced)
  • How do you handle communication with stakeholders from different departments? (medium)
  • What metrics do you track to measure the effectiveness of operations processes? (basic)
  • Can you discuss a situation where you had to manage a team through a significant change? (medium)
  • How do you handle unexpected challenges or disruptions in operations? (medium)
  • Describe a time when you implemented a new system or process to improve operations efficiency. (medium)
  • How do you approach performance evaluation and feedback for your team members? (basic)
  • What strategies do you use to ensure continuous improvement in operations processes? (medium)
  • How do you manage time effectively to meet deadlines in your operations role? (basic)
  • Can you provide an example of a successful cost-saving initiative you implemented? (medium)
  • How do you foster a culture of teamwork and collaboration within your operations team? (basic)
  • What role do data analytics play in your decision-making process for operations management? (medium)
  • Tell us about a time when you had to deal with a difficult vendor or supplier. (medium)
  • How do you handle conflicts between team members in your operations team? (medium)
  • What steps do you take to ensure the safety and security of operations processes? (basic)
  • Describe a situation where you had to manage multiple projects simultaneously. (medium)
  • How do you adapt to changes in the business environment that impact operations? (medium)

Closing Remark

As you explore operations jobs in India, remember to showcase your skills, experience, and passion for the field during interviews. With thorough preparation and confidence in your abilities, you can excel in operations roles and build a successful career in this dynamic and rewarding field. Good luck!

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