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0.0 - 2.0 years
0 Lacs
Hubli, Mangaluru, Mysuru
Work from Office
Job Title: Intern Department: Enterprise Technology Location: Bangalore, Karnataka Experience: 0-2 Years Shift: Rotational The Position: The primary role of this internship is to assist in servicing the IT support needs of our end-users and clients in a dynamic and result-oriented environment. You will be responsible for providing both onsite and remote support under the guidance of experienced team members. This role requires excellent communication skills and a logical approach to problem-solving. You will handle a variety of tasks and support tickets, contributing to maintaining a high level of customer satisfaction. You will work as a member of the Global IT Organization, in a newly formed global IT Service team, reporting to the Service Delivery Manager. You will provide local support to onsite users and remote support to our user base globally. You will follow Standard Operating Procedures and utilize our internal knowledge base, communicating effectively with other IT teams. Responsibilities: Assisting in providing support to all internal/external teams for tech/operational queries. Support the team in daily administrative tasks. Participate in brainstorming sessions and contribute ideas. Help prepare reports, presentations, and other documentation. Collaborate with team members on various projects. Attend and contribute to meetings and workshops. Requirements: A solid, energetic, flexible, and pragmatic teammate who can cope with rapidly changing circumstances in a dynamic environment. Educational qualification: Pursuing or recently completed B.E/B.Tech/BCA/B.Sc. Excellent verbal and written communication skills. Proficiency in [specific software/tools like Microsoft Office, Adobe Creative Suite, etc.]. Proficiency in any scripting skills (PowerShell, Terminal, CMD, etc.) Ability to work independently and as part of a team. Strong organizational skills and attention to detail. This internship offers a fantastic opportunity to gain hands-on experience in a global IT environment and develop your technical and professional skills.
Posted 2 weeks ago
0.0 - 1.0 years
0 Lacs
Bengaluru
Work from Office
Department Overview The Cloud Platform Engineering team is responsible for the development and operations of critical cloud infrastructure, reliability, security and Business operational services, in support of Motorola Solutions public and hybrid cloud-based Software as a Service (SaaS) solutions for public safety customers. This team is part of Motorola Solutions Software Enterprise division, which offers secure, reliable and efficient team communications, workflow and operational intelligence solutions for mission critical public safety and enterprise markets throughout the world. Our services leverage Cloud Computing infrastructure on Azure, AWS and GCP to build at scale Job Description Design and Develop tools that automate monitoring of complex private and public cloud applications. Design, develop, and implement tools and solutions to support agile development process Evaluate new technologies and integrate those that add value and drive efficiency Collaborate with software and systems engineers, product teams, and application support to improve software delivery, configuration, monitoring, and operations Work closely with product developers to shape and deliver features to automate operations and thrive as an independent, autonomous, creative thinker that can break out from conventional solutions. Basic Requirements Responsibilities will include: Design and development of custom software solutions that centralize common functionality Design and implementation of low-latency, high-availability, and performant applications Develop automation tools and services to minimize delivery time and increase developer productivity. Take part in DevOps and deployment activities Integration with Multiple Cloud Services like AWS or Azure On-call work are occasionally required for services developed by the team Travel Requirements None Relocation Provided None Position Type Intern
Posted 2 weeks ago
0.0 - 1.0 years
2 - 3 Lacs
Mumbai
Work from Office
AMO SUPPORT- Support to AMO in Handling the entire operational pipeline management Ensuring resolving of queries regards to sales order with regular follow up with sales team / RM Help AMO for Amendments from customers Making Stock Transfers and Delivery Notes, etc Assisting AMO in Complaints to close within 48 hours GP approvals, Material update from Brand Teams, ASN on customer portal Coordination with Warehouse to multiple activities Assisting AMO Back-order review
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Hyderabad
Work from Office
":" Create informative, actionable inputs & reporting relevant business trends & opportunities for improvement Provide key inputs to management. Conduct insightful, analysis to investigate ongoing or one time operational issues, any deviations on Budget Vs. Actual. Analyses dash board & FIORI apps, progress by tracking activities; publishing progress reports; Analyze past results, perform variance analysis and make recommendations for improvements. Develop strategic recommendations using intelligence to achieve & sustain market leadership Work in close coordination with internal and external stakeholders. Preparing dashboards, presentations for the Senior Management Performance daily / weekly & monthly reviews & analysis of current processes using operational metrics/ reports. Responsible for effective usage & implementation of available ERP/SAP \u2013Milk Procurement Module by updating and generating the different reports as per the business requirement. Responsible to regular update the production data in ERP/SAP-MP Module without any deviation as per the schedule. " , "Work_Experience":null , "Job_Type":"Permanent" , "Job_Opening_Name":"Data Analyst" , "State":"Telangana" , "Country":"India" , "Zip_Code":"500033" , "id":"71451000007719039" , "Publish":true , "Date_Opened":"2025-07-19" , "Keep_on_Career_Site":false}]);
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Do you love leading and motivating world class technical support team? Would you like to work across diverse geographies, environments, cultures and technologies? Join our best-in-class technical support team Our Technical Support Organization owns the end-to-end resolution of complex technical issues for our global customers. We collaborate for excellence, serving Fortune 500 and Government clients. As an expert team, we share knowledge and use feedback to improve products and services. Partner with the best At Akamai, as AkaChat Cloud Support Engineer, work at the critical global technical support for online customers. Drive process improvement, operational optimization, and top-tier service metrics. As a Cloud Support Engineer, you will be responsible for: Providing customer-focused support to address inquiries and resolve issues in technical and business chat. Resolving problems while collaborating with teams to reduce piracy and infringement on Akamai-hosted content. Leading investigations across Akamais Distributed Network for optimized performance and delivery for customers. Analyzing account queries and technical issues across Akamais networks while proposing solutions to prevent recurrence. Do what you love To be successful in this role you will: Possess 2 to 3 of relevant experience and education in computer science, engineering, or related fields. Have experience providing technical solutions & support to B2B customers Be well versed in how the internet works, its underlying protocols with understanding of DNS, TTP/S, TCP. Have basic knowledge of Linux and/or Unix Be able to prioritize workload and communicate technical issues to stakeholders of varying technical ability Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
Posted 2 weeks ago
1.0 - 6.0 years
3 - 8 Lacs
Visakhapatnam
Work from Office
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts. We are looking for a Team Lead for the UTRIPS Identity team who is passionate about people leadership, operational excellence, and driving team performance through meaningful insights and engagement. This role is pivotal in managing a team of 15 18 front-line specialists, maintaining Uber s high operational and compliance standards, and ensuring a seamless identity verification experience for users across the platform. Your Impact in Role: Lead, mentor, and manage a team of 15 18 Identity Specialists, focusing on performance, engagement, and professional growth. Monitor and manage key operational metrics Drive efficiency by identifying bottlenecks and opportunities for process improvement. Leverage basic data analytics (Excel, dashboards, etc.) to track team performance and derive insights. Basic Qualifications: 1+ years of experience in a people management or team leadership role or SME role managing agent performance & feedback directly or indirectly Bachelor s degree or equivalent educational qualification. Basic proficiency in analytics tools (Excel, Google Sheets, data dashboards). Strong interpersonal and communication skills. Experience handling day-to-day performance metrics and business KPIs. Proven decision-making and problem-solving abilities in dynamic environments. Ability to work with multiple stakeholders and adapt to changing business needs. Passion for coaching, mentoring, and enabling team success. Preferred Qualifications: Previous experience in trust & safety, identity operations, or similar compliance-based environments. Familiarity with SQL or advanced analytics tools is a plus. Familiarity with conducting detailed root cause analysis and remediation plans Experience leading initiatives that improved efficiency or engagement in an operations setup. Knowledge of Uber s community operations tools, principles, or customer service workflows. Team Leadership & Span Management Approach: As a Team Lead with a span of 15 18 Identity Specialists, you will: Drive Efficiency: Optimize workflows, reduce friction, and continuously improve team productivity through insights and experimentation. Focus on Metrics: Regularly deep-dive into metrics to identify trends, performance gaps, and create action plans. Empower People: Create a growth environment through feedback, coaching, and learning opportunities that align with career paths. Elevate Quality: Uphold Uber s standards by promoting compliance, consistency, and customer-first thinking. Foster Engagement: Build a connected team culture through transparency, recognition, and open communication. Operational Rigor: Own the performance narrative of the team with data-backed storytelling and a bias for execution.
Posted 2 weeks ago
1.0 - 2.0 years
3 - 4 Lacs
Gurugram
Work from Office
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers. The objective of the ICS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for ICS to ensure adherence to regulatory standards, Amex policy and enhance the BUs resilience through managing a clear methodology of inherent and residual risk. ICS Control Management is looking for an Analyst of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. How will you make an impact in this role? The Analyst, ICS Control Management Risk ID, Assessment, Testing & Reporting will: Assist in additional identification of specific risks & controls gaps/deficiencies throughout business processes and systems (along with business process owners) Support facilitation to BUs in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates) Support control testing & monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing Support thematic risk reporting (levels, trends, causes) Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping) Support risk management practices within the business Support uplift of controls in line with new internal controls policy including the ICS control inventory Work with Risk SMEs in documenting shared key controls that support ICS control inventory Support sharing insights, better practices, themes, etc. across the enterprise Minimum Qualifications 1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities Project management, communication, and interpersonal skills Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively Preferred Qualifications Bachelor s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous Experience in at least one of the following: Supporting identification of operational risks throughout business processes and systems Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met Supporting independent control monitoring, including identification of control improvements Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes ORMCM
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Bengaluru
Work from Office
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .
Posted 2 weeks ago
2.0 - 7.0 years
4 - 9 Lacs
Jaipur
Work from Office
The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelors degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. Develops relationships within community to strengthen and expand customer base for sales opportunities. Manages and develops relationships with key internal and external stakeholders. Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities Participates in sales calls with members of sales team to acquire new business and/or close on business. Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue Identifies new business to achieve personal and location revenue goals. Understands the overall market - competitors strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. Closes the best opportunities for the location based on market conditions and location needs. Gains understanding of the location s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service Supports the company s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Executes and supports the company s customer service standards. Provides excellent customer service consistent with the daily service basics of the company. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. .
Posted 2 weeks ago
2.0 - 4.0 years
4 - 6 Lacs
Bengaluru
Work from Office
Position Overview: The role of QTC Analyst, Senior is primarily responsible for direct action and oversight of the day-to-day operations of ensuring compliance for product release launch activities and post-launch compliance and ensuring compliance as set forth by regulatory agencies and endpoint Quality Management System (QMS) as well as participate and lead continued growth/improvement projects. Responsibilities: A primary point of contact for resourcing and guidance of product release team Provide QTC review and approval of in-process tasks related to product and/or service provision Develop and oversee onboarding and training of Analysts on QTC product release team Act as subject matter expert and point of contact for Software Development Life Cycle process Develop, write, and revise controlled Validation Deliverables and in continuous improvement efforts and procedures and practices related to product release Provide ad hoc training to Operations staff on compliance procedures associated with product release Responsible to perform the following QTC product release duties - Provide QTC review and approval of in-process tasks related to product and/or service provision - Generate, perform review, and maintain records of Validation Deliverables documentation and ensure compliance to procedures and processes. - Maintain validation documentation in QMS according with company procedures Provide support to operations staff to develop, write, and revise controlled Validation Deliverables. Act as primary QTC representative and resource to Operations staff with regards to product release Maintain validation documentation in QMS according with company procedures Assist in preparation, review, and maintenance of reports for identified product events Participate in Root Cause Analysis meetings with the Operational staff and provide input on the identification and documentation of Corrective Actions/ Preventive Actions for events of discrepancy or failure of released product Assist CAPA team in completion of outstanding CAPA items with the appropriate stakeholders as it relates to product release. Support the Governance unit in preparation for External Audits related to product release. Perform QMS documentation Quality Control (QC) reviews on controlled documents such as SOPs, Work Instructions and Policies as well as provide feedback to key stakeholders as needed. Accountabilities: Demonstrate efficient and accurate completion of all responsibilities. Experience: M.S. degree and minimum 2 years of related experience OR BS/BA degree and minimum 4 years of related experience Certification in Quality Assurance or Regulatory Affairs preferred Minimum 2-4 years of relevant working experience within a regulated environment Substantial working knowledge of FDA regulations (21 CFR Part 11, EU Annex 11) regulations and current industry best practices Knowledge of U.S. and international regulatory standards and guidelines Relevant experience preferably in the clinical trial industry, IRT, or CRO experience is highly desired. Experience with a QMS and LMS preferred Skills required Strong communication (written and verbal), organizational, and interpersonal skills. Strong decision-making skills Project management skills and high level of attention to detail. Demonstrated ability to work in a fast-paced, cross-functional team environment. Position requires a highly diplomatic and tactful individual with exceptional critical reasoning skills Experience in developing SOPs in for quality assurance and compliance. Strong collaboration and development skills. Proactive team player enthusiastic with high work ethics Proficient in Microsoft Office applications (Outlook, Word, Excel, Visio, Microsoft Project, Power Point) and Adobe Acrobat Professional.
Posted 2 weeks ago
3.0 - 8.0 years
5 - 10 Lacs
Gurugram
Work from Office
Role Purpose The role is responsible for managing and delivering commercial learning curriculum in order to build capability and drive performance. Supporting commercial functions (in hotels) as well as assisting in the continual improvement of learning programmes that pertain to Sales, Distribution Channels, Revenue, Marketing and Commercial Food and Beverage specialisation. Key Accountabilities Oversee and deliver the Commercial learning, consultancies, and initiatives to effectively support regional requirements, prioritise training requirements and delivery methods i.e. online, virtual instructor led, in-person delivery. Consistently deliver, maintain and assist in further developing and optimising training material content, share best practice and provide feedback as part of continuous improvement and maintain relevance. Manage feedback from stakeholders to ensure we are able to assist in the delivery of all Commercial offer that is relevant to achieving business goals in a demand led environment as well as assess hotel teams in order to successfully pro-actively build capability and drive performance as appropriate. Provide partnership and consulting services to the hotel Commercial Business partners and General Managers to assist in understanding Commercial Learning business proposition with all activities carried out effectively, within scope and within budget. Key Skills & Experiences Minimum 3 years of Revenue, Sales or Operational experience within the hospitality industry is essential Ability to work in a matrix environment and to contribute to global/regional projects Strong consultancy, facilitation and problem-solving skills Ability to influence and negotiate with a wide range of stakeholders Ability to build strong stakeholder relationships within both Corporate and Hotel based teams Demonstrated ability to manage multiple projects with effective follow through and attention to detail Ability to deliver learning in English. Bilingual skills a plus. Technical Skills and Knowledge Demonstrated understanding of Revenue Management, and Revenue Management Systems Knowledge of Hotel Property Management Systems preferred Demonstrated understanding of hotel Commercial functions including Sales and Marketing, Channels and Loyalty Effective presentation skills for the purpose of presenting the commercial learning offer to stakeholders and colleagues Demonstrated ability to communicate effectively (both written and oral form) Experience in conducting workshops or presenting to groups preferred Role Purpose The role is responsible for managing and delivering commercial learning curriculum in order to build capability and drive performance. Supporting commercial functions (in hotels) as well as assisting in the continual improvement of learning programmes that pertain to Sales, Distribution Channels, Revenue, Marketing and Commercial Food and Beverage specialisation. Key Accountabilities Oversee and deliver the Commercial learning, consultancies, and initiatives to effectively support regional requirements, prioritise training requirements and delivery methods i.e. online, virtual instructor led, in-person delivery. Consistently deliver, maintain and assist in further developing and optimising training material content, share best practice and provide feedback as part of continuous improvement and maintain relevance. Manage feedback from stakeholders to ensure we are able to assist in the delivery of all Commercial offer that is relevant to achieving business goals in a demand led environment as well as assess hotel teams in order to successfully pro-actively build capability and drive performance as appropriate. Provide partnership and consulting services to the hotel Commercial Business partners and General Managers to assist in understanding Commercial Learning business proposition with all activities carried out effectively, within scope and within budget. Key Skills & Experiences Minimum 3 years of Revenue, Sales or Operational experience within the hospitality industry is essential Ability to work in a matrix environment and to contribute to global/regional projects Strong consultancy, facilitation and problem-solving skills Ability to influence and negotiate with a wide range of stakeholders Ability to build strong stakeholder relationships within both Corporate and Hotel based teams Demonstrated ability to manage multiple projects with effective follow through and attention to detail Ability to deliver learning in English. Bilingual skills a plus. Technical Skills and Knowledge Demonstrated understanding of Revenue Management, and Revenue Management Systems Knowledge of Hotel Property Management Systems preferred Demonstrated understanding of hotel Commercial functions including Sales and Marketing, Channels and Loyalty Effective presentation skills for the purpose of presenting the commercial learning offer to stakeholders and colleagues Demonstrated ability to communicate effectively (both written and oral form) Experience in conducting workshops or presenting to groups preferred
Posted 2 weeks ago
3.0 - 9.0 years
5 - 11 Lacs
Gurugram
Work from Office
Senior Data Scientist AI Garage is responsible for establishing Mastercard as an AI powerhouse. AI will be leveraged and implemented at scale within Mastercard providing a foundational, competitive advantage for the future. All internal processes, all products and services will be enabled by AI continuously advancing our value proposition, consumer experience, and efficiency. Opportunity Join Mastercards AI Garage @ Gurgaon, a newly created strategic business unit executing on identified use cases for product optimization and operational efficiency securing Mastercards competitive advantage through all things AI. The AI professional will be responsible for the creative application and execution of AI use cases, working collaboratively with other AI professionals and business stakeholders to effectively drive the AI mandate. Role Ensure all AI solution development is in line with industry standards for data management and privacy compliance including the collection, use, storage, access, retention, output, reporting, and quality of data at Mastercard Adopt a pragmatic approach to AI, capable of articulating complex technical requirements in a manner this is simple and relevant to stakeholder use cases Gather relevant information to define the business problem interfacing with global stakeholders Creative thinker capable of linking AI methodologies to identified business challenges Identify commonalities amongst use cases enabling a microservice approach to scaling AI at Mastercard, building reusable, multi-purpose models Develop AI/ML solutions/applications leveraging the latest industry and academic advancements Leverage open and closed source technologies to solve business problems Ability to work cross-functionally, and across borders drawing on a broader team of colleagues to effectively execute the AI agenda Partner with technical teams to implement developed solutions/applications in production environment Support a learning culture continuously advancing AI capabilities All About You Experience Experience in the Data Sciences field with a focus on AI strategy and execution and developing solutions from scratch Demonstrated passion for AI competing in sponsored challenges such as Kaggle Previous experience with or exposure to: oDeep Learning algorithm techniques, open source tools and technologies, statistical tools, and programming environments such as Python, R, and SQL oBig Data platforms such as Hadoop, Hive, Spark, GPU Clusters for deep learning oClassical Machine Learning Algorithms like Logistic Regression, Decision trees, Clustering (K-means, Hierarchical and Self-organizing Maps), TSNE, PCA, Bayesian models, Time Series ARIMA/ARMA, Recommender Systems - Collaborative Filtering, FPMC, FISM, Fossil oDeep Learning algorithm techniques like Random Forest, GBM, KNN, SVM, Bayesian, Text Mining techniques, Multilayer Perceptron, Neural Networks Feedforward, CNN, LSTM s GRU s is a plus. Optimization techniques Activity regularization (L1 and L2), Adam, Adagrad, Adadelta concepts; Cost Functions in Neural Nets Contrastive Loss, Hinge Loss, Binary Cross entropy, Categorical Cross entropy; developed applications in KRR, NLP, Speech and Image processing oDeep Learning frameworks for Production Systems like Tensorflow, Keras (for RPD and neural net architecture evaluation), PyTorch and Xgboost, Caffe, and Theono is a plus Exposure or experience using collaboration tools such as: oConfluence (Documentation) oBitbucket/Stash (Code Sharing) oShared Folders (File Sharing) oALM (Project Management) Knowledge of payments industry a plus Experience with SAFe (Scaled Agile Framework) process is a plus Effectiveness Effective at managing and validating assumptions with key stakeholders in compressed timeframes, without hampering development momentum Capable of navigating a complex organization in a relentless pursuit of answers and clarity Enthusiasm for Data Sciences embracing the creative application of AI techniques to improve an organizations effectiveness Ability to understand technical system architecture and overarching function along with interdependency elements, as well as anticipate challenges for immediate remediation Ability to unpack complex problems into addressable segments and evaluate AI methods most applicable to addressing the segment Incredible attention to detail and focus instilling confidence without qualification in developed solutions Core Capabilities Strong written and oral communication skills Strong project management skills Concentration in Computer Science Some international travel required
Posted 2 weeks ago
4.0 - 8.0 years
6 - 10 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Talent Optimisation Lead APAC and EMEA Job Description Your Job As Talent Optimisation Lead APAC and EMEA , you will contribute to Kimberly-Clark s success by enabling the talent culture through leading operational excellence efforts from a TA programs and systems standpoint. Through your partnership with technology, HR, and the TA Leads, you will evolve the candidate and partner (employee) experience by implementing, sustaining, and optimizing processes using lean improvement concepts and driving the right technology transformation and enhancements. You re not the person who will settle for just any role. Neither are we. Because we re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In your TA Enablement role, you ll help us deliver better care for billions of people around the world. It starts with YOU . About Us Huggies . Kleenex . Cottonelle . Scott . Kotex . Poise . Depend . Kimberly-Clark Professional . You already know our legendary brands and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn t exist without talented professionals, like you. At Kimberly-Clark, you ll be part of the best team committed to driving innovation, growth and impact. We re founded on 150 years of market leadership, and we re always looking for new and better ways to perform so there s your open door of opportunity. It s all here for you at Kimberly-Clark ; you just need to log on! Led by Purpose. Driven by You. Responsibilities: Overseeing the health of Talent Optimisation Lead APAC and EMEA, supply chain to include demand planning, resource planning, reallocation of resources for scalability, driving economies of scale. Leading and driving process excellence and optimization ensuring that we minimize hand-offs, eliminate duplicative work, provide a seamless and intuitive experience for stakeholders. Supporting standard global ways of working including policies as needed to support the WOW. Monitoring all supply chain indicators for the region; providing early warning when the labor market dynamics are impacting the health of our supply chain, alerting stakeholders to changes for early intervention. Review/Conduct predictive analytics and insights, aiding delivery teams in problem prevention and opportunities for improvement prior to problems arising, inclusive of: Development and review of daily management boards Deep dives into businesses and TA performance within various business and locations Staffing recommendations based on workload type, demand, cost, etc. Analysis on critical hiring areas (along with Talent Intelligence) Develop and maintain a close working relationship with other departments within HR, representing TA on global projects and initiatives and building solutions to support our HR Partners in delivering world class HR support. Support TA Optimization strategies that support TA Strategy, the People agenda, and Kimberly-Clark business initiatives. Own the overall operational health for Kimberly-Clark s recruiting and background check operations. Manage existing and/or implement new vendors, systems and services across the TA organization by driving vendor sustainment and enhancements, i.e. job boards, talent intelligence tools, background check vendors, ATS, CRM, etc. Requirements and skills: Bachelors degree or equivalent relevant professional qualifications and experience 10+ years of prior relevant experience; ideally in recruitment or another HR function. Extensive experience in recruiting operations, recruiting management, analytics, supply chain operations or data sciences. Strong, demonstrated analytical skills that allow for rapid and thorough problem analysis and resolution. Knowledge of HR processes and systems (e.g., HCM and applicant tracking systems. Ability to drive work to completion leveraging collaborative relationships to achieve successful outcomes in cross-functional projects and activities. Ability to analyze, evaluate, develop strategic and tactical solutions. Must have strong problem-solving and analytical skills. Must have the ability to define business needs for technical solutions as well as the ability to work independently and make decisions with minimal supervision. Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the Kimberly-Clark organization including suppliers, partners and customers. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role. In the meantime, check out the careers website . You ll want to review this and come prepared with relevant questions if and when you pass GO and begin interviews. And finally, the fine print This role is available for local candidates already authorized to work in the role s country only. Kimberly-Clark will not provide relocation support for this role. Primary Location No KC Work Site - India Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time
Posted 2 weeks ago
4.0 - 9.0 years
6 - 11 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
Do you like collaborating across teams to solve complex problems? Do you have a passion for cutting edge technologies and tackling system problems? Join our highly-skilled Site Reliability team! Our team designs, develops, and manages applications and infrastructure that support Akamais Compute products and services. We create solutions that manage our Compute platform, focusing on cloud interfaces - Compute Portals and APIs. We do this while maintaining Akamais mission to make life better for billions of people, billions of times a day. Partner with the best In this role, youll ensure the operation and uptime of our Compute services and infrastructure. Youll supervise and maintain our critical infrastructure. Youll collaborate with cross-functional teams to create tooling and software that monitors and improves the reliability of our systems. Youll work with various technologies as we release brand new applications and modernize our existing tooling. As a Senior II Site Reliability Engineer, you will be responsible for: Providing technical leadership, mentorship, and support to SRE and project teams, fostering collaboration and motivation Defining requirements during the product lifecycle to influence design, standards, and operational readiness. Partnering with engineering, operations, and support teams to ensure availability, reliability, scalability, and usability of platforms. Developing and enhancing automation tools to streamline daily operations, reduce manual effort (toil), and improve performance. Troubleshooting and resolve complex system issues through proactive investigation, automation, and systems programming Managing and improving Compute identity & access management platforms to accelerate issue detection and remediation. Participating in on-call rotations, leading incident resolution, and contributing to robust, stable code delivery alongside other teams. Do what you love To be successful in this role you will: Have a Bachelors degree in Computer Science or equivalent, with relevant hands-on experience in infrastructure and software architecture at scale. Be experienced in infrastructure automation tools like SaltStack, Terraform, and Ansible, and CI/CD tools such as Jenkins or CloudBees. Have expertise in Linux administration, Docker-based environments, and Kubernetes; skilled in optimizing performance using tools like Redis. Be familiar with observability tools, Prometheus, Grafana, Loki, Sentry, NewRelic, and web proxies such as Nginx/Envoy/HAProxy Have understanding of SLOs and system reliability principles. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavours Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! #LI-Remote
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Gurugram
Work from Office
Job Description Position Manager Ecommerce Incumbent Replacement Department Digital Marketing & Ecommerce Function E commerce Reporting to Chief Manager Ecommerce Band 4 Location Gurgaon Team size (D/I) DR 1 Non FTE 1 Total 2 JOB SUMMARY The incumbent will be a key member of Max Life s Ecommerce Channel team, responsible for Business Planning, Partner Query and Complaint Management, MIS, and Analytics. The role requires a strong understanding of business metrics and expertise in reporting and analytics. The candidate will work closely with partner and internal stakeholders . This position is part of the Enablement team and reports to the Chief Manager, Ecommerce. KEY RESPONSIBILITIES Business Reporting & Planning (35%) DRR ownership and attribution logic alignment and deployment; Partner wise business reporting (Individual reporting). Monthly PnL planning and tracking; Publish sub channel wise PnL every month. Regular weekly rhythm with sub channel heads on business reporting and channel head. Input tracker maintain and update. Weekly business projections. Design, develop, and maintain accurate and insightful business reports that support strategic and operational decision-making. Monitor and analyze key performance indicators (KPIs), trends, and business metrics to provide actionable insights to various stakeholders. Collaborate with cross-functional teams to ensure data integrity, consistency, and timely availability of reports. Prepare periodic reports such as daily, weekly, monthly, and ad-hoc reports as required by management. Annual business planning excel ownership for MFYP, APE, Product Mix, Manpower, Non FTE head count R econciliation related to commissions and rewards Customer queries and Complaint Management(25%) Serve as the primary point of contact for managing customer queries and complaints, ensuring timely and satisfactory resolution. Track, document, and analyze complaint trends to identify root causes and recommend process improvements. Work closely with customer service, operations, and quality teams to address recurring issues and enhance the overall customer experience. Maintain a comprehensive complaint management system and generate reports to highlight resolution status and customer feedback. Report Automation (25%) Identify opportunities to automate routine reporting tasks using appropriate tools and technologies (e.g., Excel VBA, Power BI, MS Access). Develop and implement automated dashboards, workflows, and data visualization solutions to improve efficiency and accuracy. Collaborate with IT and data analytic teams to integrate automation solutions seamlessly into existing systems Legal, Regulatory compliance & Internal Audit ( 1 5%) Web Aggregator & Digital Intermediary Audit support and reporting Marketing creative IRDAI Filing repository management audit Process audit including retention or any other key business process. SOP creation and tracking. Ecom Data privacy SoP ownership and adherence (DPDP) Measures of Success Data Accuracy and TAT Voice of Partner s/Team Audit Rating - Advertisement + Partner Business Planning & Reporting Feedback Channel head feedback on daily review rhythm Key Relationships (Internal /External) Internal Sub Channel heads, All AVP and above in Ecom, CDO office for reporting and review templates, CFT Leaders for cross functional support External Business Partners Key competencies/skills required MIS and Reporting Process excellence and review rigor Written communication skills Ability to negotiate internally and externally Experience Work experience of at least 10 years (At least 5 years in Insurance domain) Candidate should have experience in MIS/Reporting and analytics preferably in BFSI, & E- com sector Proven track record of working with cross-functional teams and with external partners. Job Description Position Manager Ecommerce Incumbent Replacement Department Digital Marketing & Ecommerce Function E commerce Reporting to Chief Manager Ecommerce Band 4 Location Gurgaon Team size (D/I) DR 1 Non FTE 1 Total 2 JOB SUMMARY The incumbent will be a key member of Max Life s Ecommerce Channel team, responsible for Business Planning, Partner Query and Complaint Management, MIS, and Analytics. The role requires a strong understanding of business metrics and expertise in reporting and analytics. The candidate will work closely with partner and internal stakeholders . This position is part of the Enablement team and reports to the Chief Manager, Ecommerce. KEY RESPONSIBILITIES Business Reporting & Planning (35%) DRR ownership and attribution logic alignment and deployment; Partner wise business reporting (Individual reporting). Monthly PnL planning and tracking; Publish sub channel wise PnL every month. Regular weekly rhythm with sub channel heads on business reporting and channel head. Input tracker maintain and update. Weekly business projections. Design, develop, and maintain accurate and insightful business reports that support strategic and operational decision-making. Monitor and analyze key performance indicators (KPIs), trends, and business metrics to provide actionable insights to various stakeholders. Collaborate with cross-functional teams to ensure data integrity, consistency, and timely availability of reports. Prepare periodic reports such as daily, weekly, monthly, and ad-hoc reports as required by management. Annual business planning excel ownership for MFYP, APE, Product Mix, Manpower, Non FTE head count R econciliation related to commissions and rewards Customer queries and Complaint Management(25%) Serve as the primary point of contact for managing customer queries and complaints, ensuring timely and satisfactory resolution. Track, document, and analyze complaint trends to identify root causes and recommend process improvements. Work closely with customer service, operations, and quality teams to address recurring issues and enhance the overall customer experience. Maintain a comprehensive complaint management system and generate reports to highlight resolution status and customer feedback. Report Automation (25%) Identify opportunities to automate routine reporting tasks using appropriate tools and technologies (e.g., Excel VBA, Power BI, MS Access). Develop and implement automated dashboards, workflows, and data visualization solutions to improve efficiency and accuracy. Collaborate with IT and data analytic teams to integrate automation solutions seamlessly into existing systems Legal, Regulatory compliance & Internal Audit ( 1 5%) Web Aggregator & Digital Intermediary Audit support and reporting Marketing creative IRDAI Filing repository management audit Process audit including retention or any other key business process. SOP creation and tracking. Ecom Data privacy SoP ownership and adherence (DPDP) Measures of Success Data Accuracy and TAT Voice of Partner s/Team Audit Rating - Advertisement + Partner Business Planning & Reporting Feedback Channel head feedback on daily review rhythm Key Relationships (Internal /External) Internal Sub Channel heads, All AVP and above in Ecom, CDO office for reporting and review templates, CFT Leaders for cross functional support External Business Partners Key competencies/skills required MIS and Reporting Process excellence and review rigor Written communication skills Ability to negotiate internally and externally Experience Work experience of at least 10 years (At least 5 years in Insurance domain) Candidate should have experience in MIS/Reporting and analytics preferably in BFSI, & E- com sector Proven track record of working with cross-functional teams and with external partners.
Posted 2 weeks ago
5.0 - 12.0 years
7 - 14 Lacs
Bengaluru
Work from Office
Education Qualification : Engineer - B.E / B.Tech / MCA Skills : Primary -> Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) | 4 - Advanced Tertiary -> Behavioral | Aptitude | Tasks Related Skills | 4 - Advanced Tertiary -> Behavioral | Microland Skills | Execution Excellence | 4 - Advanced Certification : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. This role will also cover areas including, but not restricted to, the following. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Client communications - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Step into the role of a Senior Lead Architect at JPMorgan Chase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Senior Lead Architect at JPMorgan Chase within the Wholesale Credit Risk Technology team, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies, as well as support the adoption of strategic global solutions. Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes. In this role, you will advise and lead on strategy and development of multiple products, applications, and technologies across the Client Management product line within Wholesale Credit Risk and establish/lead an architecture governance body for the product line. You will also summarize architectural milestones and progress for executive communication to enable decision making. Job responsibilities Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies Creates complex and scalable coding frameworks using appropriate software design Serves as the function s go-to subject matter expert Creates durable, reusable software frameworks that improves velocity and quality of output across teams and functions Documents detailed architectural guidelines, principles & implementation strategies in the form of white paper documents that the various scrum teams can align with and implement Translates highly complex technical issues, trends, and approaches to leadership to drive the firm s innovation and enable leaders to make strategic, well-informed decisions about target state architecture Drives adoption and implementation of technical methods in specialized fields in line with the latest product development methodologies Drives adoption and implementation of data architecture specifications in technology solutions Collaborates and communicates effectively with other architects, technical leads, software engineers and Product Owner partners Aligns with the Engineering Teams, with joint accountability for delivery through strong partnership and collaboration Champions the firm s culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification in software engineering concepts and 5+ years of applied experience. Practical experience delivering system design, application development, testing, and operational stability Expertise in one or more programming language(s), including Java or Python Demonstrated prior experience influencing across functions and teams to deliver modern architecture Ability to evaluate current and emerging technologies to recommend the best technology solutions and approaches to achieve the future state architecture Experience applying expertise and new methods to determine solutions for complex architecture problems across various technical disciplines Practical cloud native experience Ability to present and effectively communicate to Senior Leaders and Executives Preferred qualifications, capabilities, and skills Experience with Risk or Finance functional domain Step into the role of a Senior Lead Architect at JPMorgan Chase and become a driving force behind the development and adoption of cutting-edge, cloud-based technologies. As a Senior Lead Architect at JPMorgan Chase within the Wholesale Credit Risk Technology team, you provide expertise to enhance and develop architecture platforms based on modern cloud-based technologies, as well as support the adoption of strategic global solutions. Leverage your advanced architecture capabilities and collaborate with colleagues across the organization to drive best-in-class outcomes. In this role, you will advise and lead on strategy and development of multiple products, applications, and technologies across the Client Management product line within Wholesale Credit Risk and establish/lead an architecture governance body for the product line. You will also summarize architectural milestones and progress for executive communication to enable decision making. Job responsibilities Advises cross-functional teams on technology selection to achieve target state architecture and decisions on improvements to current technologies Creates complex and scalable coding frameworks using appropriate software design Serves as the function s go-to subject matter expert Creates durable, reusable software frameworks that improves velocity and quality of output across teams and functions Documents detailed architectural guidelines, principles & implementation strategies in the form of white paper documents that the various scrum teams can align with and implement Translates highly complex technical issues, trends, and approaches to leadership to drive the firm s innovation and enable leaders to make strategic, well-informed decisions about target state architecture Drives adoption and implementation of technical methods in specialized fields in line with the latest product development methodologies Drives adoption and implementation of data architecture specifications in technology solutions Collaborates and communicates effectively with other architects, technical leads, software engineers and Product Owner partners Aligns with the Engineering Teams, with joint accountability for delivery through strong partnership and collaboration Champions the firm s culture of diversity, equity, inclusion, and respect Required qualifications, capabilities, and skills Formal training or certification in software engineering concepts and 5+ years of applied experience. Practical experience delivering system design, application development, testing, and operational stability Expertise in one or more programming language(s), including Java or Python Demonstrated prior experience influencing across functions and teams to deliver modern architecture Ability to evaluate current and emerging technologies to recommend the best technology solutions and approaches to achieve the future state architecture Experience applying expertise and new methods to determine solutions for complex architecture problems across various technical disciplines Practical cloud native experience Ability to present and effectively communicate to Senior Leaders and Executives Preferred qualifications, capabilities, and skills Experience with Risk or Finance functional domain
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Vijayawada
Work from Office
Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions across ~500 branches in the country. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits (incl. structured solutions for NRI), investments, insurance, mortgages, credit cards and personal loans to help our customers realise their dreams and aspirations at every life stage. Job Purpose To deliver exceptional volume and revenue performance by acquiring and engaging with DBS clients having an AUM => INR 1 million through need-based approach” and ensure client coverage and product penetration through cross-sell and up-sell of DBS products and services. To manage & maintain the highest customer satisfaction and service levels through pro-active client engagement & relationship management, coordinating internally with DBS Service and Distribution and Product team Key Accountabilities Acquire and upgrade quality clients in the branch location areas to Treasures segment. Engage with existing customers to deepen the wallet share through retention and growth of AUM. Accountable for achieving monthly & annual volume and revenue objective, as agreed. Ensure activation of e-Channels (I-Banking / M-Banking/ Online MF/Debit Card) and Savings Book growth Ensure proper implementation & execution of product strategies through effective relationship management. Develop the client trust and loyalty for entrenched relationship with DBS through lifestyle and beyond banking propositions Ensure optimum product mix and new- to- product clients aimed at customer level profitability and enhancing client coverage. Drive and deliver exemplary customer service in the local market and uphold DBS service standards. Ensure internal and regulatory compliance through strict adherence to DBS sales process, timely risk reviews and exercising due diligence while on-boarding. Ensure exemplary service delivery of these clients by building appropriate workflows and processes incl. doorstep banking etc. Job Duties & responsibilities Establish, manage and grow the AUM of mapped Client segment by acquiring and nurturing the client having AUM => INR 1 M Ensure complete knowledge of all products & services through continuous skill and knowledge improvement. Resolve customer queries and complaints within the agreed TAT as per the DBS customer service policy. Coordinate and work closely with CBG colleagues, Service teams, Product specialist to ensure that team objectives are met through an environment that nurtures harmony and collaboration through teamwork Work closely with the Line Manager and City / Cluster Head to ensure achievement of common team and Branch objectives. Ensure internal and regulatory compliance and address operational risks if any, e.g. Health & Safety standards, security of premises, AML / KYC and ongoing risk reviews. To exercise appropriate due diligence while on-boarding and engaging with clients. Establish DBS as a primary banker for clients and as a prominent banking provider in India. Required Experience Minimum 5 years of experience in in a reputed bank and proficient in banking products. In-depth knowledge of local market and competition. AMFI / IRDAI / FEDAI certified candidates with BCSBI certification would be an added advantage Education / Preferred Qualifications Graduate(10+2+3).
Posted 2 weeks ago
5.0 - 10.0 years
7 - 12 Lacs
Bengaluru
Work from Office
Amazon s Automated Inventory Management (AIM) team is looking for an experienced Sr Product Manager to conceptualize, articulate, and develop state of the art technology to understand and measure the shopping experience of every Amazon customer. AIM is part of Amazon s Supply Chain Optimization Technology (SCOT) organization, whose charter is to deliver the best possible customer experience while maximizing the return on our inventory investment, fulfillment assets, and transportation network in terms of long term free cash flow. We are never satisfied with the status quo and are convinced that there is always opportunity to innovate on behalf of customers. Unlike brick and mortar stores where it is challenging to capture customer interest in a product unless they actually purchase the item, e-commerce offers the unique advantage of capturing customer impressions even if they dont convert to sales. These impressions are a leading indicator of potential future demand and allow us to capture a comprehensive set of data points (eg. price, delivery speed) to understand what we showed the customer and the resultant customer behavior. Amazon uses impressions data to metricize and improve key performance indicators for customer experience like availability and promised delivery speed. The person in this role will own building the product suite to support various SCOT Tier 1 metrics that serve as a measure of customer experience and provide stakeholders across Amazon with deep insights to identify and resolve defects. These metrics answer questions like: Was Amazon in stock on an item when customers were viewing it? Was the inventory in a location from where it could be immediately picked, packed, and shipped out to the customer? If not, what was the root cause? You will have end-to-end ownership over availability outcomes, right from extracting insights from data, identifying opportunities for improvement, working with partner teams to deliver automated and scalable solutions, and providing regular performance/progress updates to stakeholders. You will also own associated performance goals, which are tracked at that highest levels of Amazons leadership. The products you build will have a worldwide user base, spanning across multiple organizations that play a role in Amazon s supply chain and the shopping experience we deliver to customer. You will own the process of first understanding what information is valuable to our internal customers and then working closely with our business intelligence, data engineering, and research science teams to deliver products that meet our customers needs in the long term. You will always be challenged to think several steps ahead so that the solutions you are building today will scale well with future growth and without adding excessive operational overhead. You will help define the product roadmap, serve as the voice of the customer, and champion your products across Amazon. You will work with worldwide retail category and supply chain operations teams, in-house scientists, other product managers, and software teams to define new features and products. You will analyze the potential customer and financial impacts, select the most promising ideas, prioritize them, and create a cohesive roadmap that makes the best use of available resources. You will also evangelize new features to our internal customers, working to accelerate feature adoption, track the realized impacts, and communicate results with senior leadership. This is a highly visible role and will require regular interaction and communication with senior leaders. You must have the experience and capability to prepare documentation for senior executives and align your roadmap with Amazon s strategic objectives. Excellent written and verbal communication skills are a necessity. Successful candidates should excel at diving into data in order to analyze problems and implement simple, long term solutions. You will have the opportunity to thrive in a highly collaborative, creative, analytical, and fast-paced environment oriented around building the world s most flexible and effective supply chain management technology. Work with internal customers to understand their use cases and their existing solutions. Drive requirements definition, UI design, feature development priority, and product adoption/effectiveness. Collaborate with your engineering and business teams to drive the product roadmaps. Define product strategy and vision, and own the product roadmap and related literature. Address bottlenecks, identify inefficiencies, anticipate and make tradeoffs; balance the business and customers needs versus technical constraints. Own granular auditing product solutions for business metrics to detect anomalies, drive automated defect repair and insight generation. Lead product development for new strategic initiatives. Own Business Requirement Documents, User Stories, Use Cases, and Product Strategy documents. Evaluate technical solutions with alternatives and decompose significantly complex problems into concise and effective technical propositions. Partner with multiple tech and product teams across multiple locations with varying sets of priorities to ensure a timely delivery of the solution. 5+ years of product or program management, product marketing, business development or technology experience Bachelors degree or equivalent Experience with feature delivery and tradeoffs of a product Experience in influencing senior leadership through data driven insights Demonstrated success in product ownership, including roadmap strategy development and end-to-end delivery Experience working across functional teams and senior stakeholders
Posted 2 weeks ago
6.0 - 8.0 years
8 - 10 Lacs
Mumbai
Work from Office
Business Function The Data Chapter is a strategic partner to the business, leveraging cutting-edge AI and ML technologies to drive data-led initiatives that mitigate risk, generate revenue, and improve operational efficiency. We ensure data integrity and governance, providing high-quality analysis, insights, and automation to empower data-driven decision-making across DBS. Our collaborative approach ensures timely and actionable solutions that support the organizations strategic objectives Responsibilities: Design, develop, and deploy advanced AI/ML models to extract actionable insights, automate processes, and support strategic decision-making across business units. Design and collaborate with team to develop the end-to-end lifecycle of AI initiatives from problem scoping, data engineering, model development, validation, deployment, to monitoring. Collaborate closely with cross-functional teams including product, engineering, and business stakeholders to identify high-impact AI opportunities and deliver innovative solutions. Drive experimentation with cutting-edge techniques such as deep learning, generative AI (e.g., LLMs, GANs), and reinforcement learning to solve complex problems and create value. Conduct risk modeling, scenario analysis, and business impact evaluations to ensure AI solutions are robust, ethical, and aligned with organizational goals. Contribute to the development of best practices, toolkits, and scalable AI pipelines. Stay current with emerging trends and research in AI and machine learning, and evaluate their potential application within the organization. Requirements: 6-8 years of hands-on experience in data science, machine learning, or AI, with a proven track record of deploying models in production environments. Strong expertise in Python and common ML/AI libraries (e.g., scikit-learn, TensorFlow, PyTorch, Hugging Face, LangChain,LangGraph etc). Solid understanding of data architecture, model deployment (MLOps), and working with cloud platforms (e.g., AWS, Azure, GCP). Demonstrated experience with generative AI technologies such as transformers, large language models (LLMs), or diffusion models. Proficiency in statistical analysis, feature engineering, and advanced machine learning techniques (e.g., ensemble methods, NLP, time-series). Excellent problem-solving, analytical thinking, and business acumen. Strong written and verbal communication skills; ability to influence and collaborate with senior stakeholders. Master s in Computer Science, Data Science, Artificial Intelligence, or a related field is highly preferred. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
Posted 2 weeks ago
10.0 - 11.0 years
12 - 13 Lacs
Bengaluru
Work from Office
Meet the team About Cisco Corporate Development: This team is responsible for global M&A, Venture Investments, Investment Backed Alliances (IBAs) & Joint Ventures (JVs) We are an active investor with more than 40 investment professionals with deep market and technology expertise located in major geographies, including the US, Europe, Israel, Singapore and India Over the last 20 years, Cisco Investments has invested in hundreds of companies across different segments and helped them build to successful IPOs or acquisitions We currently have an active portfolio of over 120 direct investments around the world, and we also hold Limited Partner positions in over 40 funds globally In 2024, Cisco announced a $1B global AI fund to invest in world-class AI software and infrastructure companies Having invested in some of the most prominent and market defining start-ups and completed nearly 250 acquisitions, the team has unparalleled experience and visibility across the high-tech industry, You will be part of Corporate Development and lead our activities in India, reporting into the Head of Corporate Development for Asia Pac and Japan based in Singapore This is a multi-dimensional role that will require amongst other things, an understanding of the global tech industry landscape and the tech startup ecosystem in India, understanding Ciscos global and India growth strategy and using this to contribute to Cisco Indias inorganic growth strategy through Venture Investments, M&A, IBAs or JVs, The overall work will include inorganic strategy planning as well as deal sourcing and execution, working with and driving cross functional teams during the process Some of the specific activities will include: Understanding the tech, startup and investment/deals landscape in India and developing views into specific market and technology segments Collaborating with Cisco global teams to understand Ciscos overall and business/product strategy, and sourcing/executing deals to advance Ciscos strategy inorganically in India Working closely with the Cisco India country leader and engineering leaders to create an overall inorganic strategy for India and source/execute relevant deals, Leading deals end-to-end, from sourcing, to building business cases and IC presentations, to leading diligence, negotiations and closing Representing Cisco on the boards of portfolio companies and helping drive the Cisco portfolio company partnership, Candidates are expected to bring thought leadership and influencing capabilities as they work internally within Cisco and with the external ecosystem and portfolio companies, Other critical strengths for the role could be: operational, strategy consulting, or deal experience within the technology market, understanding of market disruptions and emerging technology trends, strong communication and analytical skills, and proven leadership capabilities and the ability to operate successfully in a global, fast-paced, sometimes unstructured, collaborative environment, Who You'll Work With The Corporate Development team in the Asia Pacific and Japan (APJ) region is responsible for strategic investments, acquisitions, and IBAs/JVs to both capture innovation from the region and to fuel the growth of Cisco in India as well as across APJ The team focuses on several growth verticals for each geography within APJ as well as key enterprise technology priority areas such as AI infrastructure and software, security, meetings and contact center, cloud, networking and IoT The team collaborates locally and globally with key stakeholders within Cisco notably APJ Regional Leadership and multiple business units of Cisco, Who You Are The candidate should ideally be an MBA from a Tier 1 business school with an undergraduate engineering degree The person should have strong interest in and passion for the technology industry and the impact technology is creating as an enabler across various verticals An experienced professional from the VC, Corporate VC or I-Banking industry who also has Strategy and/or business experience with strong exposure to the tech industry is ideal The candidate must have deal execution track record in tech industry, The ideal candidate will be: Self-starter who has the ability to drive and influence things in unstructured and structured environments working across multi-country teams MBA with an engineering background or strong interest in technology 10+ years of total experience in Venture Capital or I-banking, Corporate Strategy/Consulting in leadership positions And/or business experience in the tech sector with a strong understanding of the VC/Investments Industry Minimum 3 years of transactional experience in Investments and/or Acquisitions Strong executive presence and leadership potential Strong analytical and financial skills to work on complex financial models with minimum supervision Strong industry background/network in the tech and startup ecosystem India Adept at preparing and presenting Investment cases for review by the Investment Committee Excellent communication and presentation skills #WeAreCisco #WeAreCisco where every individual brings their unique skills and perspectives together to pursue our purpose of powering an inclusive future for all, Our passion is connection-we celebrate our employees' diverse set of backgrounds and focus on unlocking potential Cisconians often experience one company, many careers where learning and development are encouraged and supported at every stage Our technology, tools, and culture pioneered hybrid work trends, allowing all to not only give their best, but be their best, We understand our outstanding opportunity to bring communities together and at the heart of that is our people One-third of Cisconians collaborate in our 30 employee resource organizations, called Inclusive Communities, to connect, foster belonging, learn to be informed allies, and make a difference Dedicated paid time off to volunteer-80 hours each year-allows us to give back to causes we are passionate about, and nearly 86% do! 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Posted 2 weeks ago
8.0 - 13.0 years
7 - 11 Lacs
Lucknow, Gurugram, Delhi / NCR
Work from Office
Operations Manager /Manager Operations BPO /BPO Operations Manager 2 yrs exp as BPO Ops Manager (AM/DM cannot apply) SLA ,Attrition,Shrinkage, CSAT,AHT Immediate joiners Call/ whats app cv/Amit 8851792136/Neha 8287267407 Required Candidate profile Work form Office Lucknow only,not for Delhi/NCR,Apply those who can relocate in Lucknow
Posted 2 weeks ago
1.0 - 4.0 years
5 - 8 Lacs
Hyderabad
Work from Office
Position Type Full time Type Of Hire Experienced (relevant combo of work and education) Education Desired Bachelor's Degree Travel Percentage 0% Job Description Are you curious, motivated, and forward-thinkingAt FIS, youll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun, About The Team The Transfer Agency is a division responsible for Transaction Operations, Processing and associated functions of mutual funds for various clients, At FIS we provide a service to clients via various channels like Transaction processing, Chat etc Customer support may include but not limited to Accounts set up, Shareholder data maintenance, overall record keeping, What You Will Be Doing Provides excellent customer service while serving as a telephonic concierge and primary point of contact to the financial institutions high-value customers Addresses inquiries and performs account maintenance on deposits and money market accounts Assists customers by initiating payment investigations, maintenance requests, fulfillment requests, and fee reversals Works with various internal and external clients and various departments to resolve outstanding issues, comply with customer requests, and respond to client inquiries Follows up as required to close service tickets and inquiries that were escalated or referred to a different business function, Verifying and inputting customer requests to ensure information is correct and in good order, and takes appropriate action Performing quality control activities to ensure quality standards are met Producing template email or written correspondence to customers, when appropriate Adhering to all policies & procedure guidelines and divisional operational metrics/standards to achieve operational, productivity and quality Adhering to all fund/company policies and regulatory controls/requirement Identifying improvement opportunities to streamline business processes resulting in greater efficiencies, productivity and/or service Guiding/mentoring peers on less complex processes Excellent customer service skills that build high levels of customer satisfaction Strong phone, verbal and written communication skills, along with active listening Customer focus and adaptability to different personality types Demonstrates effective people skills and sensitivities when dealing with others Ability to work both independently and in a team environment What You Bring 1 to 3 Years of experience from Mutual fund and transfer agency process Shift time 8~30 PM to 6~30 AM Ready to work in night shifts (5 days in a week) Hybrid model 3 days in a week Excellent communication and interpersonal skills Excellent knowledge of Customer Services; Global mindset (Desirable) What We Offer You A career at FIS is more than just a job Its the change to shape the future of fintech At FIS, we offer you~ A voice in the future of fintech Always-on learning and development Collaborative work environment Opportunities to give back Competitive salary and benefits Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients For specific information on how FIS protects personal information online, please see the Online Privacy Notice , Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company, #pridepass Show
Posted 2 weeks ago
5.0 - 9.0 years
7 - 11 Lacs
Chennai
Work from Office
Overall purpose of role Work with accountability for end-to-end audit deliveries of Attestation Audits and RAUP Audits, ensuring they meet standards in line with Regulatory requirements and Audit Methodology Be a People Leader, aligning across the Bank and proactively fostering people development through coaching, mentoring, and constructive feedback, Support the development of audits aligned with the Banks standards and objectives by collaborating with colleagues, providing accurate information and recommendations, and adhering to policies and procedures, Key Accountabilities To own and drive Attestations and Global Payments Horizontal Audits from India in accordance with BIA Methodology and Standards This will include; owning the respective AEs, audit planning, resourcing, budgeting, and review of & manage and maintain policies/ processes, deliver continuous improvements and escalate breaches of policies/procedures; This role will require a strong collaboration and working with the Transaction Operations PM / KRO and help deliver global / local / FTB / horizontal audits; Define roles and responsibilities for the team; viz audit planning & execution, employeesperformance management, providing inputs on employee appraisals and pay decisions Where required, the Director will be asked to contribute other assignments, in alignment with strategic as well as tactical priorities; As a People Leader, the Director AO is expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others; The Director AO will be a subject matter expert in one or more of the following areas and will provide technical direction to the team These included but not restricted to Payments, Global Market Operations, CIB Operations; The Director AO will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments; He / She will train, guide and coach less experienced specialists and provide information affecting Bank strategy of ?Being Consistently Excellent? especially consider impact on long term profits, organisational risks and strategic decisions; Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment; Demonstrate strong leadership and accountability for managing risk and strengthening controls in relation to the Attestation assignments; Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business; Where required, collaborate with other areas of work to ensure appropriate functional alignment and coverage; Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders to accomplish key business objectives, using influencing and negotiating skills to achieve desired outcomes; The incumbent will also be the Site Lead for Pune with responsibilities for representing BIA in site forums, driving Chennai sites cross functional activities, overall staff welfare in Chennai, Stakeholder Management and Leadership Lead discussions with Auditees regarding audit observations, consulting with the Managing Director / Directors, where required; Build independent and respected relationships with Auditees on each audit and develop on-going relationships with key Auditees in aligned business area; Develop a wide network of contacts across BIA and the business to identify and work towards strategic goals; Own and drive personal learning to support achievement of career aspirations; Engage and motivate others to develop their skills/knowledge/experience to contribute to the success of BIA; Celebrate the success of self and others and take pride in achievements; Provide constructive feedback and evaluation to team members for audit assignments and support the Managing Director / Directors in their assessment of Directors & VP AO; Act as mentor and coach to less experienced team members and support others to develop Provide guidance to VPs / AVPs during audit assignments; Contribute to the attraction of the best people through their role in the recruitment process; Create an environment to encourage knowledge sharing, asking questions and sharing viewpoints with BIA colleagues; Ensure the inclusion of all colleagues, regardless of background or circumstances, Essential Skills/Basic Qualifications Minimum 20+ years of extensive experience in Risk-Based Auditing (Internal or External) in Retail and/or Wholesale Banking, with strong understanding of Audit Methodology, writing audit work-papers, report writing and landing opinions; Candidates, without audit experience, but having exceptionally strong Banking experience in 1st / 2nd LoD gained by working in Multinational Bank could be considered provided they are able to demonstrate SME in some or all of the following areas Investment Bank, Payments Processes, Market Operations, Risk & Control, Reconciliations; Strong interpersonal and leadership skills, proven track record of having managed people across cultures (international exposure) as this role involves managing teams across regions, dealing with stakeholders & regulators; Experience in engaging with senior stakeholders, providing sound advice and challenge while maintaining professionalism, Proven track record of high performance in previous roles with strong exposure / understanding of risks and controls; Skilled in analysing data and applying business context to identify specific insights and using interpersonal skills to explain technical analysis steps to non-technical audiences; Exceptional oral and written communication skills; Relevant professional qualifications ( e-g CIA, MIIA, ACCA, ACA, CISA) is a must; Desirable Skills/Preferred Qualifications Knowledge or experience of identifying opportunities for using data to enhance audit testing, Experience in leading department wide initiatives, setting and delivering department strategy and site leadership, Purpose of the role To support the development of audits aligned to the banks standards and objectives by working collaboratively with colleagues, providing accurate information and recommendations, and complying with policies and procedures, Accountabilities Audit development and delivery support, including financial statements, accounting practices, operational processes, IT systems and risk management, Identification of operational risks to support the delivery of the Barclays Internal Audit (BIA) Audit Plan through risk assessments, Assessment of internal control effectiveness and their capability to identify and mitigate risk aligned to regulatory requirements, Communication of key findings and recommendations to stakeholders, including the Audit Owner, senior managers and directors, Identification of regulatory news and industry trends/developments to provide timely insight and recommendations for best practice, Director Expectations To manage a business function, providing significant input to function wide strategic initiatives Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide, They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions, Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives, Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function, Escalates breaches of policies / procedure appropriately, Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence, Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate, Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives, Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives, Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations, Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area, Negotiate with and influence stakeholders at a senior level both internally and externally, Act as principal contact point for key clients and counterparts in other functions/ businesses divisions, Mandated as a spokesperson for the function and business division, All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard The four LEAD behaviours are: L Listen and be authentic, E Energise and inspire, A Align across the enterprise, D Develop others, All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship our moral compass, helping us do what we believe is right They will also be expected to demonstrate the Barclays Mindset to Empower, Challenge and Drive the operating manual for how we behave, Show more Show less
Posted 2 weeks ago
8.0 - 12.0 years
10 - 14 Lacs
Bengaluru
Work from Office
Join our digital revolution in NatWest Digital X In everything we do, we work to one aim To make digital experiences which are effortless and secure, So we organise ourselves around three principles: engineer, protect, and operate We engineer simple solutions, we protect our customers, and we operate smarter, Our people work differently depending on their jobs and needs From hybrid working to flexible hours, we have plenty of options that help our people to thrive, This role is based in India and as such all normal working days must be carried out in India, Job Description Join us as a Platform Lead for Asset Finance and Lending Were looking for someone with real influence, strong drive and relevant experience and skills to own and lead us to ambitious targets Youll be strategizing, delivering, owning and maintaining the technology platforms future state, operational stability and performance outcomes along with building and maintaining a high performing team Youll be able to build excellent exposure for you and your work The role is offered at director level What you'll do Youll be the overall technology owner for the Asset Finance Domain within Commercial Lending You will build the platform strategy and roadmap, working closely with the business stakeholders, external and internal partners, and with the centres of excellence to make the right decisions Youll use your expertise to make sure that technology solutions and operations are optimized for our customersneeds and the overall technology strategy, Youll also be: Owning the overall Change and Run functions for the domain, with accountability for costs, risks, security and overall stability, Managing the tensions inherent in working through the implementation of competing customer priorities with business leaders and product owners Optimizing the scheduling and sequencing of initiatives to achieve agreed targets, Owning the relationships with all stakeholders internal and external Own and encourage innovative solutions and critical thinking within the organisation, along with ambitious outcomes The skills you'll need In this role, youll need to have in-depth domain, product and platform knowledge and experience Operational risk management, financial management, collaboration and negotiation are all important elements of this role, as is strong commercial acumen with an acute understanding of the business landscape, Youll also be expected to have: Extensive experience in banking technology leadership, with a key focus on driving innovation and digital transformation, within the Commercial Lending domain and preferably some of it within Asset Finance Extensive experience in Agile and non-Agile ways of working along with servant leadership Architecture, design and engineering skills, relevant to the Commercial Lending OR specific experience within Asset finance Lending Experience of working and running high performance, large, scaled programmes and teams Experience in working and navigating complex corporate processes and organisations Experience and capability with presenting ideas and convincing senior stakeholders within technology and the wider business, Experience in conceptualizing and driving innovative ideas into deliverables and outcomes, Experience in working with your team spread across geographies, cultures and perspectives and a track record of growing high performing teams, Show
Posted 2 weeks ago
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