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8.0 - 13.0 years

37 - 45 Lacs

Pune

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Internal Firm Services Industry/Sector & Summary At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firms services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firms brand and market presence, and achieve organisational targets. Those in business development at PwC will focus on identifying and pursuing new opportunities to drive growth and expand the Firms client base. Your work will involve building relationships, conducting market research, and developing strategic plans to drive revenue and achieve business objectives. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career with PwC offers a unique opportunity to be part of a team, leveraging the latest technologies to provide innovative solutions to complex challenges. We are seeking a Google Cloud Platform Technical Lead who will play a pivotal role in enhancing our cloud capabilities and driving technical excellence within the firm. Act as the single point goto person for technical issues and queries regarding Google Cloud Platform for all members within the firm. Collaborate with various competencies within PwC to create assets such as customer demos and support the attainment of Google specializations. Resolve Level 1 and Level 2 technical queries in partnership with internal teams and, if necessary, external clients. Coordinate with partner and customer engineering support teams at Google Cloud to address and resolve Level 3 and Level 4 queries. Provide technical inputs during architecture diagram reviews and optimize BOM cloud spending for RFP submissions. Advocate for the adoption of Google Cloud Platform within PwC and represent the firm at external events as advocate for Google. Support competencies in the evaluation of new Google technologies and assist in publishing white papers. Encourage and guide PwC employees to obtain Google Cloud certifications, collaborating with the L&D team. Build and maintain relationships with the Google partnership team, with a focus on the Partner Engineer team. Manage the Google Cloud billing console from an operational standpoint, including the creation and maintenance of subbilling account IDs for cost and billing purposes. Mandatory skill sets Expertise in Google Cloud Platform and cloud architecture. Strong problemsolving capabilities and a proactive approach to technical issues. Excellent communication skills for effective interaction with technical and nontechnical stakeholders. Ability to manage and collaborate with crossfunctional teams Preferred skill sets Google Cloud certifications. Experience in managing cloud billing operations. Proven ability to nurture and maintain professional relationships with external partners (primarily Google) Years of experience required 8+ years of experience in Google Cloud Platform and related technical roles Education qualification Bachelors degree in Computer Science, Information Technology, or a related field. Advanced degrees or certifications are a plus Education Degrees/Field of Study required Bachelor of Engineering Degrees/Field of Study preferred Required Skills Google Cloud Platform Communication No

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5.0 - 7.0 years

5 - 5 Lacs

Pune

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Role Proficiency: Maintain and improve security posture by identifying scoping and prioritizing vulnerabilities in our systems. Provide guidance and drive accountability of risk-based vulnerability remediation across business and technology teams. Outcomes: Identification of vulnerabilities in the organization's network and IT infrastructure. Identification of risk for the company and the required remediation performed. Perform gap analysis of current vulnerability remediation policies and processes versus industry best practices for the client and identify opportunities for improvement. Vulnerabilities prioritization based on their severity and impact. Accountable for the identification and subsequent use of remedial methods to improve the outcome Measures of Outcomes: Average time to action Mean time to remediation Rate Of Recurrence Total Risk Remediated Average Vulnerability Age Provide 3-5 reports and analysis follow-up on a weekly basis Provide at least 2 vulnerability analysis Produce 2 reports for management in each quarter Own and manage at least 2 identified threats & vulnerabilities Outputs Expected: Daily Activities : Daily/Weekly/Monthly Reports on the status of the Platform Execute the latest 1 threat variants to test detection and prevention capabilities. Priority assistance in agent upgrades (scenarios include - Agent update patching) Creating one Standard policy recommendation and configuration according to environment each month. IOC & IOA management. Security research community: Stay on top of the security research community. Will be up to date on current attacks campaigns and trends to initiate innovative research activities. Continuous Learning innovation and optimization: Ensure completion of the learning program suggested by Managers Suggest ideas that will help innovation and optimization of processes Skill Examples: Experience in IT optimally in Security with exposure to infrastructure and application vulnerability scan configurations vulnerability assessments and vulnerability management Good understanding of network protocols design and security operations Strong analytical skills and efficient problem solving Proficient in scripting languages such as Python Security hardening techniques and hardening standards patching Ability to design and document security operational procedures Understanding of attacker behaviors and techniques is required. Knowledge Examples: Knowledge Examples A strong understanding of the current threat landscape including the latest tactics tools and procedures common malware variants and effective techniques for detecting this malicious activity. Familiarity with basic security concepts in vulnerability management network security systems administration or other areas of technology is required. Hands-on experience with Vulnerability management tools such as Spotlight Rapid7 Nessus Tenable or Qualys. Knowledge of security principles techniques and technologies Knowledge in exploit development. Security certifications such as CEH GPEN GSEC CISSP. Additional Comments: # Areas Must to Have 1 Vulnerability Operations The candidate should have hands-on experience in vulnerability handling within large-scale or regulated environments (preferably financial services). strong understanding of theVulnerability management process including vulnerability lifecycle, including asset discovery, scanning, CVSS-based prioritization, remediation. Experience implementing or improving vulnerability lifecycle workflows Ability to interpret threat feeds (e.g., CISA KEV, AlienVault OTX, ThreatConnect) and map those threats to assets. Oversee vulnerabiliy consolidation system and promptly report any operational issues Monitor the health of interconnected environments updating the central planning platform,escalate and resolve failures, and coordinate with the internal engineering team. Ensure clear and concise senior management reporting Coordinating and leading regular meeting with internal business team focussed on vulnerability management 3 Stakeholder Management & Soft skills Experience in influencing and managing stakeholder with strong interpersonal skills to build relationships and collaborate within teams Strong communication skills to effectively coordinate with global infrastructure, application, and compliance teams. Skillled in preparing reports and presentations for senior management and delivering them to large audience 4 Tools and Technologies Experience in using Microsoft teams,JIRA Skilled in MS Excel for data analysis, including filtering, pivoting, and dashboarding Experience in analyzing large datasets to identify issues and gaps Proficient in Servicenow and Confluence 5 Education and experience Bachelor's degree in Computer Science, Engineer or Related field Minimum of 5 years in cybersecurity, specifically in vulnerability management, risk management, or cyber operations Good to have Knowledge of API, python Scripting Prior experience in handling JIRA tickets Expertize in Advanced excel or any other reporting tools Required Skills Advanced Excel,Vulnerability Management,Patch Management

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10.0 - 15.0 years

30 - 35 Lacs

Bengaluru

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We are obsessed about driving meaningful change and are seeking an experienced Black Belt in Enterprise Business Process Improvement to join our Enterprise Excellence team. This role is essential to our Global Business Services (GBS) platform, focusing on end-to-end process transformation across Iron Mountains global operations. This leader will drive initiatives that enhance efficiency, improve customer experience, streamline operations, and deliver measurable results. As a key member of the Enterprise Excellence team, you will lead a portfolio of improvement projects using Lean, Six Sigma, DMAIC, Agile, and structured problem-solving methodologies. Your efforts will optimize critical processes, establish best practices, and leverage automation, aligning with the strategic priorities of Iron Mountain. KEY RESPONSIBILITIES Strategic Process Transformation & Standardization Identify, standardize, and automate high-impact processes across GBS, ensuring alignment with enterprise goals and customer experience standards. Leverage best practices to create a cohesive, unified approach to operational excellence. Portfolio Management & Prioritization Develop a portfolio of improvement projects that drive tangible cost savings, process efficiencies, and customer satisfaction. Establish clear criteria for prioritizing initiatives based on business value, securing stakeholder buy-in for seamless execution. Operational Excellence Using Lean and Six Sigma Black Belt Apply Lean, Six Sigma, Agile, and other methodologies to streamline end-to-end processes. Conduct root cause analysis and deploy process control techniques to improve operational efficiency, quality, and compliance across global teams. Cross-Functional Collaboration & Engagement Collaborate closely with Global Process Owners to drive enhancements across critical GBS functions, aligning process improvements with broader business goals. Facilitate cross-functional workshops to foster collaboration and implement impactful changes. Coaching & Change Management Train and coach teams on continuous improvement principles, embedding a culture of operational excellence. Support change management efforts by establishing a framework for sustainable adoption and scaling best practices across the organization. Performance Tracking & Reporting Establish and monitor key performance indicators (KPIs) for each project to track progress and measure results. Develop visual management tools and dashboards to provide transparent, real-time insights into process health and project impact, ensuring alignment with GBS leadership goals. Functional Knowledge, Skills, and Competencies Understands technology as a process enabler Hands-on, meticulous, and capable of seeing the big picture. Very skilled and able to breakdown problems and sophisticated situations into actions that drive progress. Strong ability to map processes for as is and to be Strong problem-solving and analytical skills; data-driven and Strong business acumen Known for and is an agent for change. Strong communication, training, and facilitation skills. Capable of influencing others. An independent worker, capable of operating in a fast-paced, constantly evolving environment. Shown results with Lean / Kaizen / continuous improvement. Consistent track record of leading multi-functional teams Travel up to 25% primarily domestic Understands agile as a delivery method and ways of working Ability to engage and influence stakeholders at all levels Ability to multi-task in a fast-paced environment, balancing competing priorities yet appropriately assertive in accomplishing the task at hand Possess learning agility - the ability to quickly grasp new concepts and emerging technology, proactively seeks out learning and continuously expands expertise Solid coaching and mentoring competency CANDIDATE EDUCATION REQUIREMENTS 10+ black belt experience including industry six sigma black belt certification from an accredited institution. Bachelors degree required, preferably in Engineering; Six Sigma Black Belt or Master Black Belt certification is required. Advanced degree, such as an MBA, is a plus. Finance/Economics English language proficiency, written, verbal. BACKGROUND/EXPERIENCE 10+ years of experience leading large-scale Six Sigma and Lean initiatives within global, cross-functional environments. Proven success in process mapping, standardization, and performance monitoring, particularly in high-impact business functions. Strong experience in data analytics, KPI benchmarking, and statistical modeling to support fact-based decision-making and insights Core Competencies: Methodologies: Mastery of Lean, Six Sigma, DMAIC, and Agile methodologies; expertise in statistical process control and structured problem-solving. Project Management: Demonstrated capability in managing complex, multi-phase projects across departments, with a track record of measurable outcomes. Analytical Skills: Ability to translate data insights into strategic process improvements; skilled in creating visual management tools to communicate KPIs and process performance. Communication: Excellent verbal and written communication skills, adept at conveying complex information to diverse audiences, including senior leadership. Collaborative Leadership: Strong cross-functional skills, with the ability to drive engagement and align teams around shared goals in an international setting Industry Knowledge: Experience in Finance or IT industries is advantageous, bringing an understanding of specific regulatory, compliance, and operational requirements in these sectors

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2.0 - 7.0 years

1 - 4 Lacs

Mumbai

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Walk In Axis Bank - VKYC Officer Mumbai Vileparle Contact : Ganesa Subramanian Number : 8056659888 (Whatsapp only ) share cv to this number Video KYC (VKYC) officer immediate JOINERS PREFERRED (max 20 - 30 days notice period only can apply) Mention Ganesa HR on top of your resume Job description Video KYC Job Description About Axis Virtual Centre: Axis Virtual Centre engages with the Axis Bank customers and prospects, virtually, through digital media to provide a seamless experience to customers while fulfilling their service requirements and using the opportunity to provide financial solutions via cross-sell and upsell. The Axis Virtual Centre supports the respective Line of Business to achieve and exceed dial targets through effective use of communication skills and envisages to provide a differential customer experience. About the Role: The Video KYC Officer is part of the liability team under AVC, Axis Bank, which handles the NTB acquisitions and liability products. They need to be proficient in the completing the Video based KYC norms to help the customer be digitally on-boarded, and should possess working knowledge of Retail Asset products, Banking operations, Investment options and Card products. The VKYC Officer uses digital skills, operational knowledge and impactful client interactions to deliver on the promise of accurate and compliant VKYC for the customer and ensuring a pleasant journey in digital on boarding process, also exploring for any other up sell/cross-sell opportunities wherever possible. Key Responsibilities: Manage the digital on boarding journey for clients by delivering successful and accurate VKYC which is compliant as per the regulatory requirements, briefing customers product basics and mandatory features, advising clients on simple and routine issues to help them connect on Video calls thus delivering our prospective clients a superior customer experience Achieve the monthly assigned business metrics on number of successful VKY completed, occupancy, availability, logged in hours, AHT, adherence and cross-sales generating Fee income across Investment, Assets, and Cards. Utilize effectively all applications, tools, and databases used to process transparent end to-end client support. Strictly adheres to internal control policies. Ensure that the organization's activities are carried out in accordance with all regulatory, legal, and governmental regulations. Qualifications: Optimal qualification for success on the job is: 2+ year of experience in BFSI industry, preferably in a phone/video banking/telesales setup. Prior experience is Banking ops/Sales preferred but not mandatory. Minimum of 15 Years of formal Education. Role Proficiencies: For successful execution of the job, the candidate should possess the following: Proficient with systems related to Banking transactions and services and simple resolutions for video connects thru different devices. Strong willingness to work in a digital-banking setup Teamwork, verbal and written excellence, resilience and highly motivated. Must be flexible and understanding in a challenging and ever-changing environment Excellent communication skills both written and verbal es Preferred candidate profile Perks and benefits

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0.0 - 1.0 years

2 - 2 Lacs

Tirunelveli, Thoothukudi

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Team Member - Operations Engineer: Attending Error when ever required Resolving Repeated Errors TCI / EI / Software implementation Monitoring of MTBF Connectivity - WTGs Completion of DRG in time , Closing SAP entires, Discuss with team and Contract employees about safety.Implement safe work practices as per the procedures laid down by safety Dept. Learn on job skills, get nominated on training programmesand improve skills.

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0.0 - 1.0 years

1 - 2 Lacs

Bavla

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Location: Bavla Position Type: Full-Time Experience: Fresher to 2 years Preferred Location of Candidates: Bavla / Ahmedabad region Key Responsibilities: Maintain and organize plant-level administrative documents and records Assist in data entry, inventory updates, and daily plant reporting Coordinate with departments (production, accounts, HR) for smooth operations Prepare and manage files related to plant activities, dispatch, vendor bills, etc. Support in procurement documentation and basic logistics follow-ups Ensure internal paperwork is complete and audit-ready Assist with internal communication and staff coordination at the plant Key Skills Required: Proficiency in MS Office (Excel, Word) Good written and verbal communication skills Attention to detail and organized work habits Ability to multitask and manage deadlines Basic knowledge of office administration Interested candidates are can apply on Kasish: 91679 47978 or can apply on kasish@upman.sg

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4.0 - 7.0 years

9 - 19 Lacs

Hyderabad, Bengaluru

Hybrid

Broadridges AI Governance Team (AIGT) is responsible for ensuring the responsible, compliant, and secure use of Artificial Intelligence (AI) across Broadridge’s products and internal processes. As an AI Governance Analyst, you will play a pivotal role in supporting the administration, documentation, coordination, and scheduling of AI governance activities. This hands-on, detail-oriented position requires collaboration across multiple business units, including risk management, legal, compliance, cybersecurity, privacy, and technology platform teams. Key Responsibilities Administrative Coordination & Support Facilitate AI use case submissions, tracking requests from intake through final approvals. Ensure timely and accurate record-keeping of all submissions and related documentation in the team’s repository. Schedule and organize meetings (including Generative AI Use Case Review Boards), distribute agendas, prepare minutes, and follow up on action items. Maintain the AI Governance Team’s calendar and monitor attendance for all meetings and reviews. Process Management Distribute and track completion of AI Risk Impact Assessment forms. Monitor AI project workflows, ensuring timely re-reviews based on risk ratings. Store and manage governance artifacts, including signed documentation and approvals. Support periodic audits of AI system inventories and risk assessments, verifying record accuracy and policy adherence. Communication & Team Liaison Serve as a point of contact for stakeholder queries, providing routine guidance and escalating complex questions as needed. Foster proactive and transparent communications between submitters and governance team members throughout the review process. Prepare and deliver regular status updates and reporting for leadership, including the Risk Committee and ELT. Regulatory & Model Version Monitoring Monitor emerging trends, regulations, and industry standards relevant to AI governance. Track updates and versioning of approved AI models, informing the AIGT of any significant changes. Summarize and communicate key findings or regulatory changes to stakeholders to inform timely policy or process updates. Compliance & Documentation Regularly review and update governance documentation, assessment forms, policies, and training materials to ensure accuracy, consistency, and enterprise-wide usability. Maintain clear and compliant record-keeping to support internal and external audit requirements. Qualifications & Experience Minimum 3 years’ experience in administration, operations, risk management, compliance, or project management support (preferably within technology or financial services). Bachelor’s degree (preferred) in business, technology, risk management, or a related field. Familiarity with GenAI tools and awareness of AI industry trends. Proven experience with productivity and collaboration tools: Smartsheet, SharePoint, and Microsoft Office Suite (Teams, PowerPoint, Excel, Outlook). Outstanding organizational, coordination, time management, and communication skills. Ability to work proactively, both independently and in a team, maintaining discretion and keen attention to detail. Experience in AI governance, risk management, or regulatory compliance is advantageous, but not required.

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17.0 - 20.0 years

15 - 20 Lacs

Bengaluru

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Position Overview In Scope of Position based Promotions (INTERNAL only) Job Title: VP Head of Regulatory Client Classifications Operations India Location: Bangalore, India Role Description The India Regulatory Client Classification (RCC) India head will be accountable for the oversight and management of all functional teams undertaking RCC controls within the India Regulatory and Cross-Product group (RCP), covering staff in Bangalore and Jaipur locations This includes managing process and controls to detect and remediate incorrect client documentation, and leading transformation initiatives to enhance control and efficiency, The role is responsible for implementing a consistent and efficient operating model to enable effective processing and regulatory compliance Candidate is accountable for collaboration with technology and business partners to improve relevant platforms, meet key deliveries and mitigate evolving regulatory delivery risks You will coach and develop staff, embed a strong supervisory culture, and create a collaborative and supportive environment to foster performance You will be responsible for understanding and implementing changes and new EMEA and APAC Regulations Your duties and tasks involve regular engagement and stakeholder management across front office, second line functions, technology and operations, to represent the team positively and adhere to governance standards, The India lead is expected to collaborate with other Regulatory Operations leads (US, UK, Singapore etc), IT, Compliance, and KYC partners, and the Business, Additional to the leadership of the India group, this role will also have responsibility for transformation (process optimisation and regulatory change enablement) initiatives and will lead one or more projects for global cross-jurisdictional improvement As part of the India RCP leadership structure (reporting to Regulatory Operations Director in India, and Regulatory Client Classification lead in US) the role will also support initiatives and management outside of the specific regulatory function, What Well Offer You As part of our flexible scheme, here are just some of the benefits that youll enjoy, Best in class leave policy, Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs and above Your Key Responsibilities The core focus of the role is to ensure that Deutsche Bank fulfils its regulatory client classification obligations, highlighting any gaps and issues, with timely analysis and appropriate remediation Act as a final escalation point for escalations, controls, key processes and risk indicators; and will lead by example in supporting the Bank wide Risk, Control and Regulatory agenda Drive and lead a team culture of high performance, ownership, integrity and passion to deliver against the Banks strategic targets As a manager you will serve as the final escalation point for departments, controls, key processes and risk indicators; and will lead by example in supporting the Bank wide Risk, Control and Regulatory agenda Empower and develop staff, identifying training and development needs to ensure effective succession planning and development of capability and development of strong supervision Promotes an inclusive environment and are the voice for diversity at all levels Drive and lead a team culture of high performance, ownership, integrity and passion to deliver against the Banks strategic targets Additional to the leadership of the India RCC, this role will also have responsibility for transformation (process optimisation and regulatory change enablement) initiatives and will lead one or more projects for global cross-jurisdictional improvement, Sets and monitors India RCC business deliverables and performance targets Accountable for effective and adequate control framework and accountable for all risks in Inda RCC and timely mitigation taking an end-to-end process view, including audit matters and attestations, Provide strong governance around monthly processes including preparation of governance fora, scorecards, MIS and Management Reporting to senior stakeholder, Understand and be able to guidance across EMEA & APAC regulations, including EMIR, Mifid, GBSA and more Provide strong governance around monthly processes including preparation of governance fora, scorecards, MIS and Management Reporting to senior stakeholder, Your Skills And Experience Candidate is expected to have VP level experience in Investment Banking (Operations), Ability to lead in virtual teams and matrixed organizations, often across multiple business cultures and organizational disciplines Strong understanding of risk & control and regulatory client classification landscape Liaising with internal and external teams to propose developments to the current architecture to ensure greater compliance with Regulatory requirements and drive improved efficiency Ability to share information, transfer knowledge and expertise to wider team members and management Strong leadership skills with the ability to motivate, develop and lead by example to drive optimum performance, including ability to share information, transfer knowledge and expertise to wider team members and management Proven experience running stakeholder meetings, and management of critical issues and ability to influence and manage a senior stakeholder audience Excellent verbal and written communication skills with proven experience of reporting complex concepts to senior management Strong analytical, problem solving and strategic planning, with a continuous process improvement mind-set; ability derive and make sound and balance decisions through data gathering and impact analysis, How Well Support You Training and development to help you excel in your career, Coaching and support from experts in your team, A culture of continuous learning to aid progression, A range of flexible benefits that you can tailor to suit your needs, About Us And Our Teams Please visit our company website for further information: https:// db /company/company htm We strive for a culture in which we are empowered to excel together every day This includes acting responsibly, thinking commercially, taking initiative and working collaboratively, Together we share and celebrate the successes of our people Together we are Deutsche Bank Group, We welcome applications from all people and promote a positive, fair and inclusive work environment, Show

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10.0 - 16.0 years

5 - 7 Lacs

Karnataka

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About Company Founded in 2011, ReNew, is one of the largest renewable energy companies globally, with a leadership position in India. Listed on Nasdaq under the ticker RNW, ReNew develops, builds, owns, and operates utility-scale wind energy projects, utility-scale solar energy projects, utility-scale firm power projects, and distributed solar energy projects. In addition to being a major independent power producer in India, ReNew is evolving to become an end-to-end decarbonization partner providing solutions in a just and inclusive manner in the areas of clean energy, green hydrogen, value-added energy offerings through digitalisation, storage, and carbon markets that increasingly are integral to addressing climate change. With a total capacity of more than 13.4 GW (including projects in pipeline), ReNew’s solar and wind energy projects are spread across 150+ sites, with a presence spanning 18 states in India, contributing to 1.9 % of India’s power capacity. Consequently, this has helped to avoid 0.5% of India’s total carbon emissions and 1.1% India’s total power sector emissions. In the over 10 years of its operation, ReNew has generated almost 1.3 lakh jobs, directly and indirectly. ReNew has achieved market leadership in the Indian renewable energy industry against the backdrop of the Government of India’s policies to promote growth of this sector. ReNew’s current group of stockholders contains several marquee investors including CPP Investments, Abu Dhabi Investment Authority, Goldman Sachs, GEF SACEF and JERA. Its mission is to play a pivotal role in meeting India’s growing energy needs in an efficient, sustainable, and socially responsible manner. ReNew stands committed to providing clean, safe, affordable, and sustainable energy for all and has been at the forefront of leading climate action in India. Job Description Experience- 4-8 years Qualification- Any Graduate Location- Bangalore RO, Karnataka Role & responsibilities: Based out of office at specified area, he will be responsible for Administration and Security for the RO. Handling administration and security functions for all office management functions. Develop, manage and execute security, loss prevention and crisis management strategies for multiple locations the plant / site and local office level (for green field as well as operational sites). Protecting intellectual property assets, personnel, property, facilities and operations from vandalism, espionage, sabotage, theft, unauthorized disclosure, misuse and loss. Develop and maintain the intelligence & vigilance network, conduct of risk/threat assessment, problem solving & ensuring business security across all regions Checking of invoices, preparation of contracts and coordinating with Finance teams Management of all reports and returns for RO and to be shared with HO

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15.0 - 17.0 years

17 - 19 Lacs

Gurugram

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To monitor & supervise the customer service team & ensure all complaints are resolved in Turnaround times defined Coordinating with Department Heads & ensure all complaints are resolved in Turnaround time defined Bringing Escalations to senior management timely Improve customer service at training centres by monitoring & also physically auditing the centre , Proactively checking & monitoring customer satisfaction & ensuring timely resolutions Prepares customer care performance reports as defined from time to time , Deal with irate customers tactfully & in a polite manner Communicating with customers on e mail , phone & in person Show

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7.0 - 10.0 years

9 - 12 Lacs

Bengaluru

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At ABB, we help industries outrun leaner and cleaner Here, progress is an expectation for you, your team, and the world As a global market leader, well give you what you need to make it happen It wont always be easy, growing takes grit But at ABB, youll never run alone Run what runs the world, This Position reports to: IS Service Owner The ABB HR Experience Process, Data and Technology organization is dedicated to delivering a world-class HR experience We develop and implement business-driven strategies, enhance HR systems, and work closely with the business to improve end-to-end HR processes, manage data, and oversee global systems, In this role you will be responsible for effective delivery and operational performance of applications in scope ensuring execution of continuous improvement and adherence of compliance standards On tactical level you will be managing 3rd party suppliers by managing performance metrics, resolving issues and escalations, The work model for the role is #Onsite /Hybrid This role is contributing to the IS Services in India, Bangalore/Poland, Your Role And Responsibilities Accountable for managing the technical service for Compensation & Performance applications, Ensures all technical activities are executed according to given timelines and expected quality, Accountable to orchestrate (manage, control and coordinate) the delivery of all maintenance and support activities within responsibility area, Operates on tactical level of managing 3rd party suppliers by managing performance metrics, resolving issues and escalations (including high sev Incidents), Supports resolution of high severity incidents and critical situation, including managing escalations Controls IS Supplier(s) in finding the root cause of incidents and implementing corrective actions via proper change implementation process, Provides monthly reporting against contractual targets for the technical applications area, Ensures relevant IS methodologies, procedures and processes are followed (ITIL) Ensures all ABB repositories are up to date for applications in scope e-g CMDB Ensures that all application in scope follows IS Security standards and supports elimination of potential deviations Seeks constant improvements, enhancements, and optimizations through execution of Continuous Service Improvement process, Cooperate with other roles within HRXP and liaise with other ABB IS team(s), global HR stakeholders and IS Suppliers, Qualifications IT Professional 5yrs+ experience in the relevant area, with hands-on experience in similar role, managing IT applications and infrastructures, Background and experience in one or more technology areas: IT infrastructure, DevOps, engineering and software architecture design, SaaS based applications, Understanding of ITIL concept, managing supplier via managed services model through different contractual metrics, Experience in AMS vendor operational management Knowledge and ability to use ServiceNow to optimize and review: Incident Management, Problem Management, Service Requests and all processes related to domain service delivery, Good knowledge of compliance, security, SOX, GDPR and other corporate standards and IS Policies, Previous experience in support global HR applications is a plus Fluency in English is essential (written and spoken) Whats in it for you Benefit from an open and solution-oriented work culture Enjoy a supportive and solution driven team environment Coaching and mentoring from senior leaders and colleagues Feel empowered: take ownership and drive exciting results in your scope of action It is our mission in Information Systems (IS) to harness the power of information technology to deliver valuable, reliable and competitive IS services for ABB If you have a strong technical and analytical mind and the drive to help us stay ahead of the competition, you are the one we are looking for, It has come to our attention that the name of ABB is being used for asking candidates to make payments for job opportunities (interviews, offers) Please be advised that ABB makes no such requests All our open positions are made available on our career portal for all fitting the criteria to apply, ABB does not charge any fee whatsoever for recruitment process

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1.0 - 5.0 years

5 - 8 Lacs

Bengaluru

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Description Manage a portfolio of sellers who are top performers on the marketplace, Manage and grow the sellers business through relevant business insights Build and execute seller level growth plans that cover key business opportunities for the seller and Marketplace, Manage the seller relationship by championing the sellers needs on the marketplace, Build strong communication channels with the seller, set proper expectations, provide clear status communications, and manage towards a growth plan, Guide sellers on the best practices of Business operations to result in a great consumer experience, Analyze relevant data to provide business insights Conduct deep dive analysis and present data trends on the sellers current business and future opportunities Publish recommendations and action plans based on data, Partner with various internal stakeholders to unblock seller needs or fast track processes Basic Qualifications 1+ years of sales experience Bachelor's degree Preferred Qualifications MBA

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0.0 - 3.0 years

13 - 17 Lacs

Hyderabad

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Description Prime Video & Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems You'll play a key role in maintaining and improving the reliability of our core technology infrastructure, Provide advanced technical support for Prime Video's core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About The Team Prime Video & Studios Core Tech supports the backbone of our streaming technology We're a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally Our culture emphasizes innovation, collaboration, and continuous improvement, Basic Qualifications 4+ years IT support operations experience with a minimum of 1 year in a Level-2 role, ticket creation and escalation, including incident management and metrics reporting Experience supporting microservices architecture Proven ability to troubleshoot and identify the root cause of issues You're a natural problem solver! Demonstrated skill and passion for operational excellence, efficiency, and process improvement Clear and concise verbal and written communication skills, and experience writing process and training documentation and technical papers Strong organizational skills and a proven ability to multi-task Excellent interpersonal and customer relationship skills Preferred Qualifications Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Fundamental knowledge of AWS technologies and networking concepts Experience with on-site, live video production or master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python, Our inclusive culture empowers Amazonians to deliver the best results for our customers

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2.0 - 5.0 years

11 - 14 Lacs

Bengaluru

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Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Bengaluru, Karnataka, India; Gurugram, Haryana, India Minimum qualifications: Bachelor's degree or equivalent practical experience, 4 years of experience in working with C-level executives and cross-functionally across all levels of management, Preferred qualifications: Master's degree in Business Administration or a related field, Experience in brand/retail category management, retail business, gift card segment, payments or digital content, Experience in managing data sets and working with Salesforce, SQL queries, Visual Basic, Google Apps Script, BigQuery, Knowledge of the payment landscape in India with digital content consumption and the mobile gaming industry, Ability to engage with cross-functional leadership and communicate across a changing team, Ability to analyze and synthesize performance data and drive towards insights, About the jobIn this role, you will work with retailers, distribution and payment partners to continue to build Google Plays gift card/recharge code and emerging payments businesses You will work not just with external partners, but also across with the Play cross-functional teams in-country and within the region You will balance multiple priorities, develop, and execute marketing plans, work with internal and external partners, and analyze data to inform decisions You will engage with stakeholders, providing essential analysis for planning, decision-making, and performance management You will require investigative skills, meticulous attention to detail, and the ability to communicate across all levels of the business Google Play offers music, movies, books, apps and games for devices, powered by the cloud It syncs across devices and on the web As part of the Android and Mobile team, Googlers working on Google Play do everything from engineering our backend systems, to shaping product strategy, to forming great content partnerships They make it possible for people to do things like buy an ebook or song on their Android phone, then have it instantly available on their laptop The Google Play team enhances the Android ecosystem by giving developers and partners a premium store where they can reach millions of users, Responsibilities Assess and evaluate the payment landscape in India and propose/identify opportunities to increase payment adoption, drive consumer spend and new paying users Manage partnerships to drive business growth ( e-g , gift card/recharge codes) in payment partner channels, including physical and digital retailers, Build and execute against go to market strategies for new product launches including implementing promotional strategies, analyzing data across merchants, product, promotion type and other variables to optimize performance, and identify and present back on new payment trends, Identify and implement solutions to streamline reporting processes, prepare and stage data for planning, and perform analysis to deliver data-motivated recommendations, Partner cross-functionally across marketing, business operations to execute against cross-functional plans including amplifying major developer moments, major Play moments, launching new Play products, Google is proud to be an equal opportunity workplace and is an affirmative action employer We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status We also consider qualified applicants regardless of criminal histories, consistent with legal requirements See also Google's EEO Policy and EEO is the Law If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form , Show

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5.0 - 11.0 years

7 - 13 Lacs

Chennai

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Join our digital revolution in NatWest Digital X In everything we do, we work to one aim To make digital experiences which are effortless and secure, So we organise ourselves around three principles: engineer, protect, and operate We engineer simple solutions, we protect our customers, and we operate smarter, Our people work differently depending on their jobs and needs From hybrid working to flexible hours, we have plenty of options that help our people to thrive, This role is based in India and as such all normal working days must be carried out in India, Job Description Join us as a Customer Service & Operations Team Manager, Reconciliation & Investigations In this critical role, youll be planning and managing the optimum capacity for your team Well look to you as a representative in business meetings to contribute on the impact of reconciliations, compensation and brokerage processes You'll be joining a business which places huge emphasis on learning and development, and will have lots of opportunity for personal and professional growth We're offering this role at associate vice president level What you'll do Specialising in Reconciliations & Investigations, youll be managing operational escalations and disputes, leading process re-engineering and automation initiatives to maximise efficiency gains and ensuring the engagement and development your team With your leadership, youll also be making sure that the business unit operates in accordance with stipulated risk management policies and procedures covering market risk, credit risk and operational risk, Youll also be: Contributing to a stable and robust set of processes to fully support operations Identifying opportunities for improving existing processes, with the aim of increased control and value add to the business and its client base Putting objectives and comprehensive performance indicators in place for your team Overseeing overall employee development and making sure they are in-line with the departments objective and directions The skills you'll need To be successful in this role, its crucial that you have strong leadership skills, coupled with the ability to work well under pressure and to tight deadlines, Youll also need: Excellent influencing, negotiation and strategic planning skills The ability to adapt and drive a team in a rapidly changing working environment Show

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1.0 - 3.0 years

11 - 15 Lacs

Hyderabad

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Description Prime Video & Studios Core Tech is seeking a skilled Live Ops Support Engineer to drive technical excellence and ensure seamless operational support for our critical systems You'll play a key role in maintaining and improving the reliability of our core technology infrastructure, Provide advanced technical support for Prime Video's core technology systems Troubleshoot and resolve complex technical issues Develop and maintain support scripts and documentation Collaborate with cross-functional teams to improve system reliability Perform root cause analysis and implement preventive measures A day in the life Monitor system performance and respond to critical incidents Conduct in-depth technical investigations Participate in agile team meetings and sprint planning Create and update technical documentation Engage with internal stakeholders to resolve escalated technical challenges About The Team Prime Video & Studios Core Tech supports the backbone of our streaming technology We're a dynamic team committed to delivering world-class technical solutions that power millions of customer experiences globally Our culture emphasizes innovation, collaboration, and continuous improvement, Basic Qualifications 3+ years IT support operations experience with a minimum of 1 year in a Level-2 role, ticket creation and escalation, including incident management and metrics reporting Experience supporting microservices architecture Proven ability to troubleshoot and identify the root cause of issues You're a natural problem solver! Demonstrated skill and passion for operational excellence, efficiency, and process improvement Clear and concise verbal and written communication skills, and experience writing process and training documentation and technical papers Strong organizational skills and a proven ability to multi-task Excellent interpersonal and customer relationship skills Preferred Qualifications Experience providing technical support for streaming video delivery pipelines and OTT consumer devices Understanding of video encoding and transcoding technologies Fundamental knowledge of AWS technologies and networking concepts Experience with on-site, live video production or master control facility Experience in a technical customer support role Experience in a technical QA role Experience working in live sports Experience with software development or scripting in common languages like JavaScript/React/Typescript or Python, Our inclusive culture empowers Amazonians to deliver the best results for our customers

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1.0 - 3.0 years

2 - 5 Lacs

Chennai

Work from Office

Pickyourtrail is the Indian millennials most loved leisure travel brand Our mission is to make a positive impact on people by delivering meaningful & memorable experiences through travel We take pride in having built Indias most loved Do-It-Yourself vacation builder platform Over 100,000 travellers from 14 countries have picked their trail with us and have rated us exceptional across TrustPilot, Facebook and Google In fact, Google in its travel survey had cited Pickyourtrails model of combination of expert-led advice and tech platform as the desired solution for the vacation industry With an NPS score of 60+, We continue to focus on delivering exceptional value and experiences for the new age travellers breaking away from the traditional packaged tours model, Why work with Pickyourtrail The most obvious question is on the industry The travel Industry has been the worst hit in the Pandemic We strongly believe that with the vaccination percentages and overall understanding of the disease the worst is behind us The next 1224 months is a watershed moment in the travel industry and more so in the Leisure vertical The huge pent up demand is real look around and almost every 2nd person you come across wants to take a break By joining any travel company, you are buying a shot at an accelerated career growth over the next few years! Pickyourtrail is one of the very few travel startups that have survived the pandemic We have not only survived but also increased our product portfolio to now include Domestic Staycations, Global markets (Dubai and USA in addition to our India outbound market Despite the tough circumstances surrounding the pandemic we have managed to maintain and in fact grow our glass door rating to 4 2 on 5, If you are coming in with meaningful work experience, Pickyourtrail oers you 3 key benefits Clear strategy and Roadmap Even the pandemic didnt get us to pivot :) At Pickyourtrail, you are assured of an environment which is stable with respect to overarching goals This gives you a stable base to experiment and drive towards the desired end state We shy away from randomisations and strive towards a well drawn down quarter operating plan to ensure that all teams across Revenue Design Marketing Engg Operations Product are aligned, High Impact Opportunity We believe that leisure travel is where online meetings were in feb 2020 waiting to explode There could be no beer time to leverage your past experience to help the organization grow faster towards the desired outcomes, No Cap to Earning Potential As the saying goes, more the merrier At Pickyourtrail, rewards are unlimited Higher the happiness you bring on to our customers by planning a meaningful vacation, higher the rewards the company would extend, B2C Product company: Every fresher dreams of working in a product company and here you will get to work with the best b2c product based company in namma Madurai Job Summary You will play a crucial role in ensuring our clients have a stress-free and enjoyable travel experience You will be the main point of contact for clients during their vacations, responsible for providing on-trip support, addressing inquiries, and resolving issues promptly, Key Responsibilities 1 On-Trip Communication: Serve as the primary point of contact for clients throughout their travel experience, Proactively communicate with clients to ensure their needs and expectations are met, 2 Problem Resolution Address and resolve any issues or concerns that may arise during the trip promptly and efficiently, Collaborate with relevant stakeholders to find swift and effective solutions, 3 Destination Knowledge Demonstrate an in-depth understanding of travel destinations, local attractions, and cultural nuances, Provide recommendations and assistance with activities, dining, and local experiences, 4 Emergency Response Be available for clients in case of emergencies, providing guidance and support as needed, Collaborate with emergency services and local contacts to ensure the safety and well-being of clients, 5 Client Satisfaction Monitor client feedback and satisfaction levels during the trip, Proactively seek opportunities to enhance the client experience and exceed expectations, 6 Logistics Coordination Assist with any logistical challenges, including transportation, accommodation, and activity reservations, Coordinate with internal teams to ensure seamless execution of travel plans Qualifications Excellent communication and interpersonal skills, Strong problem-solving abilities and the ability to remain calm under pressure, Ability to comprehend and act swiftly in situations, Open to working on rotational shifts (including night shifts) Note : Language Hindi and English (mandatory) Perks And Benefits Start-up Culture Medical Insurance of Rs 3L that covers you and your immediate dependents, Allowances are applicable for Shifts, (PS The CTC will be fixed with additional allowances) Show

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6.0 - 10.0 years

8 - 12 Lacs

Gurugram

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now, We are currently seeking a Accounting Associate Director to join our team in Gurgaon, Haryana, India, Manage Order to Cash Functions including Order / Contract management, Invoicing & Accounts Receivables (Collections / Cash Apps) & Revenue Responsible for Accurate and timely closure of Books Responsible for building and driving strong internal control environment Monitor annual testing of the internal control environment and assist in the mitigation of any deficiencies, Knowledge/ understanding of IFRS Understanding of Transfer pricing/intercompany invoicing regulations Coordinate with the external auditors and general ledger, tax, and legal teams to ensure an efficient and timely audit, Acts as liaison between Onshore and Shared Services team in the resolution of process related issues Develop a culture of continuous improvement and standardization of operations and systems, Ability to manage HR related matters for the direct reports and teams; including interviewing, hiring, compensation planning, ongoing feedback/coaching and formal performance management ( e-g , mid-year and year-end reviews), Ability to manage the daily operations and activities of the team and ensure all KRAs are met, Analyze and resolve complex or difficult problems presented by subordinates, and escalate appropriately to the senior management, About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity We are one of the leading providers of digital and AI infrastructure in the world NTT DATA is a part of NTT Group, which invests over $3 6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future Visit us at us nttdata NTT DATA endeavors to make https://us nttdata accessible to any and all users If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us nttdata /en/contact-us This contact information is for accommodation requests only and cannot be used to inquire about the status of applications NTT DATA is an equal opportunity employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status For our EEO Policy Statement, please click here If you'd like more information on your EEO rights under the law, please click here For Pay Transparency information, please click here , Show

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1.0 - 5.0 years

1 - 5 Lacs

Bhopal, Agra

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Role & responsibilities Take care of ops/back office. Coordination with Internal team likes Sales, settlement, membership , UPP Manage basic procurement processes, Vendor Communication and documentation Maintaining daily reports/record in excel.

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5.0 - 10.0 years

0 - 1 Lacs

Bengaluru

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Job Title: Non-IT Manager Staffing & Recruitment Delivery Operations Location:Indiranagar, Bangalore Experience:5 to 12 years Industry:Recruitment / Staffing (Non-IT) Employment Type:Full-time About the Role: We are seeking a driven and experienced Non-IT Recruitment Manager from a consultancy background, with proven expertise in delivery operations, team leadership, client acquisition, and client servicing for non-IT staffing mandates. The ideal candidate will have managed end-to-end recruitment operations, acquired and handled key non-IT accounts, led a delivery team, and ensured client satisfaction through consistent results. Key Responsibilities: Client Acquisition Identify and acquire new non-IT clients across industries such as BFSI, FMCG, Manufacturing, Healthcare, and Retail. Present the companys recruitment capabilities and service offerings. Understand client hiring needs and propose tailored staffing solutions. Negotiate commercials and close agreements aligned with company standards. Recruitment Delivery Management Oversee end-to-end delivery of non-IT recruitment mandates across various sectors. Ensure timely and high-quality sourcing, screening, and onboarding of candidates. Work closely with clients to align hiring needs with team execution. Team Management Lead and manage a team of recruiters and delivery professionals. Assign roles, track progress, and ensure target achievement. Provide regular coaching and support to maximize team efficiency. Client Relationship Management Serve as the main point of contact for key accounts. Build strong, long-term relationships through regular follow-ups and performance reviews. Handle escalations and client feedback with a proactive approach. Delivery Operations Oversight Ensure smooth coordination between sourcing, recruitment, and client servicing teams. Track fulfillment rates and address gaps in delivery proactively. Streamline internal workflows to improve turnaround time and client satisfaction. Market Awareness & Talent Planning Stay updated on hiring trends, salary benchmarks, and talent availability in the non-IT sector. Guide recruiters on talent sourcing strategies and pipeline building. Anticipate market challenges and adjust delivery strategies accordingly. Candidate Requirements: Experience: 5–12 years in recruitment delivery and client acquisition within a consultancy (non-IT domain only). Strong experience in team leadership, non-IT recruitment delivery, and key account handling. Proven track record in acquiring and managing non-IT clients. Excellent communication, negotiation, and client-facing skills. Deep understanding of recruitment processes and talent landscapes. Ability to thrive in a target-driven, fast-paced environment.

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10.0 - 12.0 years

11 - 15 Lacs

Bengaluru

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About the Job: We are looking for a passionate and dynamic experienced Finance Professional to join our team at Manipal Hospitals! About Us: As a pioneer in Healthcare, Manipal Hospitals is among the top healthcare providers in India serving over 5 million patients annually. Today we stand as an integrated network with a pan-India footprint of 38 hospitals across 19 cities with 10,500 beds, and a talented pool of over 7,200 doctors and an employee strength of over 20,000. Role: Internal Audit Location: Bangalore What You’ll Do: Assess and prepare periodic / specific audit reports /MIS as desired by the management and communicate results of audit to stakeholders. Ensure RCM are tested with adequate samples to determine efficiency and effectiveness of internal systems and processes. Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity. Examine records and interview respective employees to ensure a proper system for recording of transactions and compliance with laws and regulations. Visit units & HO function as per Annual Audit plan, inspect books, records and systems, perform or supervise audit as planned. Analyze data to detect deficient controls, duplicated efforts, extravagance, fraud, or non-compliance with laws, regulations, and management policies. Use the audit findings for rectifications and improvements. Follow up to determine adequacy of corrective action and implementation of same Meeting with Senior Management and Audit committee to decide on the focus point of audit, to study previous audit reports and to prepare annual audit budget / plan based on such studies. Review the means of safeguarding assets and verify the existence of such assets Review asset utilization and audit results and recommend changes in operations and financial activities. What We Are Looking For: Chartered Accountant 10-12 years of experience What We Offer: Competitive salary and benefits package Opportunities for professional development and career growth A collaborative and inclusive work environment Roles and Responsibilities Support the Internal Audit Head to: Examine and evaluate financial and information systems, recommending controls to ensure system reliability and data integrity. Examine records and interview respective employees to ensure a proper system for recording of transactions and compliance with laws and regulations. Visit units & HO function as per Annual Audit plan, inspect books, records and systems, perform or supervise audit as planned. Analyze data to detect deficient controls, duplicated efforts, extravagance, fraud, or non-compliance with laws, regulations, and management policies. Assess and prepare periodic / specific audit reports /MIS as desired by the management and communicate results of audit to stakeholders. Meeting with to Senior Management and Audit committee to decide on the focus point of audit, to study previous audit reports and to prepare annual audit budget / plan based on such studies. Use the audit findings for rectifications and improvements. Follow up to determine adequacy of corrective action and implementation of same Review the means of safeguarding assets and verify the existence of such assets Review asset utilization and audit results and recommend changes in operations and financial activities. Ensure RCM are tested with adequate samples to determine efficiency and effectiveness of internal systems and processes. Support and test the key control automation process Provide guidance and direction to relevant team members as required. Ensure good corporate governance and ethics in the organization.

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10.0 - 20.0 years

15 - 20 Lacs

Mumbai

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The Plant Head for a Steel Girders Fabrication Plant is responsible for overseeing all aspects of plant operations to ensure production efficiency, quality standards, safety compliance, and cost-effective management. This role requires extensive leadership, strategic planning, and technical knowledge in steel fabrication, especially in the production of steel girders, which are essential in infrastructure projects. The Plant Head will lead a diverse team of production, maintenance, quality, and logistics professionals to meet production goals while maintaining a high-performance culture. Key Responsibilities: 1. Plant Operations Production Management Lead all daily operations, including production planning, scheduling, and process optimization to meet production targets. Ensure the efficient and timely delivery of quality steel girders per client specifications and project requirements. Monitor production metrics, identify bottlenecks, and implement continuous improvement initiatives to enhance productivity. Coordinate with procurement teams for raw material planning, inventory management, and vendor relationships. 2. Quality Assurance Compliance Oversee quality assurance processes to maintain high standards in all fabrication activities, including welding, assembly, and finishing. Ensure compliance with industry standards and certifications, including ISO, AWS (American Welding Society), and other applicable standards. Drive a zero-defect policy by establishing robust inspection protocols and root-cause analysis to address quality issues. 3. Safety Environmental Responsibility Develop and enforce safety policies and procedures to ensure a safe work ,environment, adhering to local regulations and company policies. Conduct regular safety audits, risk assessments, and emergency preparedness training to minimize workplace hazards. Oversee environmental management initiatives, ensuring compliance with relevant environmental regulations and minimizing waste production. 4. Financial Budgetary Control Manage the plants PL, preparing annual budgets, cost control measures, and resource allocation. Track operational expenses and identify areas for cost savings without compromising production quality. Collaborate with the finance team to forecast and achieve monthly, quarterly and annual financial targets. 5. Leadership Team Management Build, mentor, and lead a high-performing team of department heads, engineers, supervisors, and operators. Drive a culture of accountability, innovation, and continuous improvement through effective communication and goal setting. Qualifications: Education: Bachelors Degree in Mechanical Engineering, Electrical or Structural Engineering, or a related field; MBA or equivalent management degree is preferred. Experience : Minimum of 20 years in heavy steel fabrication or manufacturing industry, with at least 10 years in a leadership role.

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0.0 - 3.0 years

3 - 6 Lacs

Gurugram

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PolicyBazaar.com is looking for Associate Service Consultant to join our dynamic team and embark on a rewarding career journey 1. Customer Relationship Management: Build and maintain strong relationships with clients or customers. Act as the main point of contact for client inquiries, concerns, and feedback. Ensure a high level of customer satisfaction through effective communication and problem resolution. 2. Product/Service Knowledge: Develop a deep understanding of the company's products or services. Provide detailed information about products or services to clients. Stay informed about industry trends and updates. 3. Consulting and Advisory: Analyze clients' needs and provide appropriate solutions or recommendations. Offer expert advice on how clients can best utilize the company's products or services. Identify opportunities for upselling or cross-selling based on client needs. 4. Communication: Communicate effectively with clients, both verbally and in writing. Prepare and deliver presentations or training sessions to clients. Keep clients informed about any relevant updates or changes. 5. Problem Solving: Address and resolve client issues or concerns in a timely and efficient manner. Collaborate with internal teams to ensure prompt resolution of client issues. Proactively identify potential problems and work to prevent them. 6. Sales Support: Collaborate with the sales team to identify new business opportunities. Provide support in the sales process, including preparing proposals and presentations. Assist with client onboarding and orientation. 7. Documentation: Maintain accurate and up-to-date records of client interactions and transactions. Prepare reports on client activity, feedback, and performance. 8. Continuous Improvement: Provide feedback to the company based on client interactions to contribute to process improvements. Stay updated on industry best practices and incorporate them into the service delivery process. 9. Cross-Functional Collaboration: Collaborate with other departments, such as sales, marketing, and product development, to ensure a unified client experience. Share insights and feedback from clients with relevant teams to drive improvements. 10. Goal Achievement: Meet or exceed performance goals and targets, such as client satisfaction metrics, sales targets, or other key performance indicators. Provide customers with product details and resolve their queries. Eligibility: Seeking SSC, Graduates or higher education applicants; regardless of experience. Fluency in English or Hindi language is

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3.0 - 10.0 years

3 - 7 Lacs

Mumbai

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Jindal Stainless Limited is looking for Engineer to join our dynamic team and embark on a rewarding career journey Analyzing customer needs to determine appropriate solutions for complex technical issues Creating technical diagrams, flowcharts, formulas, and other written documentation to support projects Providing guidance to junior engineers on projects within their areas of expertise Conducting research on new technologies and products in order to recommend improvements to current processes Developing designs for new products or systems based on customer specifications Researching existing technologies to determine how they could be applied in new ways to solve problems Reviewing existing products or concepts to ensure compliance with industry standards, regulations, and company policies Preparing proposals for new projects, identifying potential problems, and proposing solutions Estimating costs and scheduling requirements for projects and evaluating results

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5.0 - 10.0 years

6 - 10 Lacs

Hisar

Work from Office

Jindal Stainless Limited is looking for Associate Manager to join our dynamic team and embark on a rewarding career journey Team Supervision: Provide leadership, direction, and supervision to a team of employees, ensuring their productivity, performance, and professional development Operational Management: Manage day-to-day operations within the assigned area, ensuring efficiency, adherence to processes, and effective resource allocation Performance Management: Set performance goals, conduct regular performance reviews, and provide feedback and coaching to team members to help them excel in their roles Project Coordination: Oversee projects, initiatives, or tasks within the department, ensuring that deadlines are met and objectives are achieved Communication: Foster effective communication within the team and with other departments, conveying goals, expectations, and updates to ensure alignment Problem-Solving: Address challenges and issues that arise within the team or department, working to find solutions and implement process improvements Budget Management: Contribute to budget planning and management, ensuring that resources are allocated appropriately to achieve departmental goals

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