Overview We’re looking for a detail-oriented people leader to manage GTM systems execution and Salesforce administration. In this role, you’ll ensure our technology stack is stable, scalable, and aligned with evolving business needs across Sales, Marketing, Services, and RevOps. You’ll lead system configuration, automation, and support processes, manage day-to-day intake and prioritization, and drive efficient task allocation across a global team. You'll ensure strong documentation, change governance, and cross-functional alignment, while optimizing integrated tools like Outreach, LeanData, ZoomInfo, and Clari. This role requires strong collaboration across U.S. and India-based teams and a forward-looking mindset to explore AI-driven automation and system enhancements that keep our GTM operations future-ready. Responsibilities Oversee GTM Systems Execution and Salesforce Administration - You will be responsible for ensuring the operational stability, scalability, and effectiveness of our GTM systems, with Salesforce at the center. This includes leading all configuration, automation, and administrative workstreams while ensuring the platform evolves alongside changing business needs. You will serve as a thought partner to stakeholders across RevOps, Sales, Marketing, and Services to align technology capabilities with GTM strategy. Lead Case Intake and Support Resolution Processes - You will manage the team’s day-to-day intake queue, overseeing all support cases and enhancement requests. You will drive the prioritization, assignment, and closure of issues—ensuring SLAs are met and stakeholders are consistently informed. This includes designing and maintaining intake triage routines, escalation paths, and internal communications frameworks that allow the team to operate with urgency and discipline. Maximize Team Productivity Through Work Allocation and Coaching - You will serve as the primary driver of task delegation within the GTM Systems team. This includes understanding individual team members’ strengths and growth areas, optimizing work assignments, and removing blockers. You will foster a high-performance culture by enabling your team to operate efficiently, deliver scalable solutions, and continuously upskill in key technologies. Ensure Robust Documentation and Governance of System Changes - You will enforce structured release management and change control practices, ensuring all enhancements, configurations, and automation are documented appropriately. This includes maintaining version control, sandbox testing protocols, deployment logs, and post-implementation validation. You’ll collaborate with Data Governance and Enterprise Systems stakeholders to ensure changes align with internal policies and audit readiness requirements. Drive Operational Excellence Across GTM Tech Stack - Beyond Salesforce, you will oversee or collaborate on the management of integrated GTM tools such as Outreach, ZoomInfo, LeanData, and Clari. You will identify system gaps, manual workarounds, or inefficiencies across the stack, and lead the delivery of high-impact improvements. You will play a central role in evaluating and piloting new technologies that support scale and automation. Collaborate Across Geographies and Functions - This role requires seamless coordination across U.S. and India-based teams. You will maintain a consistent 50% overlap with EST hours to ensure alignment with U.S.-based stakeholders, while also remaining deeply embedded with India-based team members. You will act as a key cross-functional bridge—ensuring handoffs are clear, feedback loops are closed, and global system priorities remain synchronized. Champion AI-Driven GTM Systems Optimization - You will stay informed on the latest developments in AI-enabled systems administration, including agent-based workflow automation and predictive rule engines. You’ll explore opportunities to use AI for support triage, duplicate detection, intelligent routing, and performance insights, in collaboration with our enterprise technology partners. Your leadership will help ensure GTM systems remain modern and future-ready. Qualifications 8+ years of experience supporting or administering Salesforce in an enterprise or high-growth SaaS environment 4+ years of experience in a leadership or management role overseeing technical Salesforce teams or GTM systems teams Salesforce Administrator certification required; additional certifications (e.g., Platform App Builder, Advanced Admin) preferred Proven experience managing Salesforce case queues and leading configuration/enhancement delivery processes Hands-on knowledge of automation tools like Flow, Process Builder, and Apex triggers/workflows Experience with integrated GTM tools such as Outreach, ZoomInfo, LeanData, and Clari Demonstrated ability to manage global stakeholders and operate across time zones, with 50% EST overlap required Exposure to or experience implementing AI-enabled capabilities in Salesforce or GTM workflows is a strong plus Strong communication skills, with the ability to influence stakeholders and present complex technical topics in clear, actionable terms

As an HR Intern, you will play a vital role in supporting our Human Resources team in recruitment and operations activities. This internship offers an excellent opportunity to gain practical experience in HR functions within a dynamic and fast-paced environment. Key Responsibilities: Recruitment Support: Assist in drafting job descriptions and posting them on various job boards and social media platforms. Screen resumes and applications to identify potential candidates. Coordinate interviews and assessments with candidates and hiring managers. Assist in conducting initial interviews and providing feedback to the HR team. Maintain recruitment databases and ensure candidate information is updated. Operations Assistance: Aid in maintaining employee records, including personal information, attendance, and performance evaluations. Support in organizing and facilitating HR-related events, such as orientations, trainings, and workshops. Assist in drafting HR-related documents, including offer letters, contracts, and policies. Help in administering employee benefits and assisting employees with inquiries. Handle general HR inquiries and redirect them as necessary. Administrative Tasks: Provide general administrative support to the HR team, including filing, scanning, and organizing documents. Assist in maintaining and updating HR manuals, policies, and procedures. Prepare regular reports on HR metrics and activities as required. Qualifications: Currently pursuing a Bachelor's degree in Human Resources Management, Business Administration, or related field. Strong communication and interpersonal skills. Ability to maintain confidentiality and handle sensitive information with discretion. Detail-oriented with excellent organizational skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to multitask and prioritize tasks effectively. Enthusiastic and eager to learn about HR functions and operations

This Team performs complex research, design, and software development assignments within a software functional area or product line, and provides direct input to project plans, schedules, and methodology in the development of cross-functional software products. About the Role Seeking a Quality Test Engineer with a background in both manual and automated testing with playwright, to join our India team. Our teams are collaborative, forward thinking and agile. We support multiple products with a challenging and exciting set of features and provide real opportunity for our teams to contribute to the success of the organisation . The successful candidate will have the opportunity to develop their knowledge of automation using Postman, playwright and other tools (or to make significant use of them if they already possess experience) while also being required to contribute to the team s manual testing requirements. Responsibilities: Expert in playwright automation framework, Knowledge in typescript programming language, Expertise in API automation using postman , Creating automated tests for new features and maintaining existing automation packs Carrying out functional and regression testing, both manual and automated. Contributing to the effective design of new features and solutions Integrating existing and new automated regression tests into GitHub CI/CD Working as one team with the product owner, project management and other product development teams to deliver high quality products and enhancements. Requirements: 5+ years and ability to develop and execute automated tests using tools such as Playwright and Postman (or able to demonstrate suitable transferrable skills) Experience in automating execution of test packs using CI/CD tools, such as GitHub and Jenkins. Good quality assurance (QA) experience. Strong understanding of QA methodologies Passionate collaborator with a focus on what is best for the team (both immediate and the wider group) Capable and enthusiastic technologist, able to demonstrate a broad technical knowledge. Strong knowledge of the software development process Working experience in Kanban or Scrum (or in lieu of this, clear understanding of the methodologies and enthusiasm to be part of such a team). Excellent oral and written communication skills. Clear focus on the customer, both internal and external. Desirable Skills: Experience working with large volumes of data Experience working with databases such as MySQL, Oracle or SQL Server Experience using test management tools such as JIRA A working knowledge of source code management tools like GIT and SVN

[WHO WE ARE] Based out of South Korea, KRAFTON, Inc. is committed to discovering and globally publishing games that deliver a uniquely fun experience with global production studios known for distinctive creatives. Founded in 2007, KRAFTON consists of PUBG STUDIOS, Bluehole Studio, RisingWings, Striking Distance Studios, Dreamotion, Unknown Worlds, 5minlab, Neon Giant, KRAFTON Montr al Studio and ReLU Games, each trying to innovate the enjoyment of games through continuously embracing challenges and new technologies, expanding our platforms and services to win the hearts of more fans. KRAFTON India has established itself as a trailblazer in the gaming industry, driven by its unwavering commitment to delivering distinctive and enjoyable gaming experiences. At the heart of KRAFTON Indias success lies a deep understanding of the Indian gaming community. The company takes immense pride in its premier entertainment properties that include highly popular titles like BATTLEGROUNDS MOBILE INDIA (BGMI), Road To Valor: Empires, Defense Derby, New State Mobile. These games have not only captured the hearts of Indian players but have also played a pivotal role in fostering a thriving e-sports ecosystem in the country. With a focus on India, KRAFTON is dedicated to nurturing the gaming and start-up ecosystem. In line with this commitment, KRAFTON initiated the KRAFTON India Gaming Incubator (KIGI) in October 2023. KIGI aims to support 6-10 teams annually with program durations ranging from six months to one year. Additionally, KRAFTON India has invested over $150 million in the Indian market in the past two years and has committed an additional [About the Role] The Program Manager will serve as the central communication hub for the entire platform business department, ensuring seamless coordination across business and support functions. This position involves managing cross-departmental communication, procurement requests, reporting, and logistics to enable efficient operations. It is ideal for a seasoned professional with a strong understanding of the games industry, project management, and exceptional communication and organizational skills. [Responsibilities] Central Communication Coordination: Act as the primary communication point between business departments such as the service team and content team, and support functions like IT and finance. Ensure that all stakeholders are informed and aligned on departmental priorities and updates. Cross-Functional Collaboration: Prioritise, organize and communicate the work tasks impacting the platform business to different departments Lead coordination efforts to align tasks and projects across various teams, ensuring timely execution. Procurement and Logistics Management: Raise and track requests for procurement of assets, travel arrangements, lodging, and other departmental needs. Liaise with relevant departments to ensure smooth handling of procurement and logistical activities. Reporting and Documentation: Maintain a detailed weekly report of tasks completed across departments. Create comprehensive communication documents to provide updates and insights to stakeholders. Process and Communication Optimization: Identify opportunities to improve communication and coordination processes. Implement best practices to enhance cross-departmental collaboration and project execution. Address and resolve communication bottlenecks to maintain workflow efficiency. [Responsibilities] Minimum of 5 years of experience in project management, program management, or a related role. Strong understanding of the games industry and its operational dynamics. Exceptional organizational and multitasking skills. Excellent verbal and written communication skills. Proficiency in tools and software for project management and reporting. [Preferred qualifications] Experience working with diverse teams in a dynamic environment. Degree in business administration Proven ability to manage multiple projects simultaneously.

Excellent communication skills, attention to detail, and strong technical and problem solving skills are essential aspects of this role. JOB DETAILS: Good comm skills with neutral accent Good English Written and Listening skills Willing to work in US shift timings Net typing speed of 30 words per min & above with an accuracy rate of 90% + Good knowledge about MS Office tools Solve complex scope wise problems with little or no supervision from lead Interact with key stakeholders Develop in-depth knowledge of business processes facilitated by our software products Develop in-depth knowledge of operational processes around the scope of work. Troubleshoot deployment and environmental issues, resolve issues in a timely manner across multiple projects. QUALIFICATIONS: 2+ years of industry experience 2+ year Experience in relevant billing functions is a must Proficiency in Excel and typing is a must. Familiarity with Cerner applications and other related applications Ability to adapt quickly to new and changing technical environments as well as strong analytical, problem solving and quantitative abilities. Solid verbal and written communication skills are required. Graduate in Commerce, computer applications .

An extraordinarily talented group of individuals work together every day to drive TNS success, from both professional and personal perspectives. Come join the excellence! Overview Service Transition Coordinator - The STC will be accountable for the transition of internal & customer services including project creation, service provisioning and order management as well as quoting and circuit ordering with telecom carriers. As a STC at TNS, you will be responsible for ensuring that new and existing clients have a Fantastic on-boarding experience. Working side by side with the TNS technical teams, you will lead the service initiation, circuit provisioning, and installation within contracted SLAs. You will work closely with telecommunication providers, exchanges, hardware vendors, etc. to obtain best pricing and services and will be expected to manage the project orders up to functional deployment ensuring accountability and timely delivery. You will follow existing and established new processes and procedures, maintaining a customer service and operational mindset. Responsibilities Work closely with the client and internal team members to define the scope of the implementation project and deliverables and help set overall expectations to the client. Manage the implementation of assigned projects in accordance with service delivery guidelines and client contractual agreements. Interface with all relevant stakeholders on the projects assigned. Assign individual responsibilities, identifying appropriate resources needed and developing a schedule to ensure timely completion of project. Be a single point of contact for TNS customers and Sales during the service implementation and the client transition to TNS. Conduct implementation and project kick off meetings with the customer and internal teams. Ensure adherence to process standards. Maintain report and escalate onboarding projects assigned to you as needed to ensure internal and external customer teams are aware of status. Responsible for issue resolution or escalation in a timely manner. Perform various tasks related to the delivery of products and services to clients. Drive 3rd party vendors and internal teams to completion of service delivery deliverables. Define requirements for standard and custom reporting needs. Perform various tasks related to the delivery of products and services to clients. Perform other job-related functions as required in line with management directions Assist Snr PMs for documentation as direct by line management. Strong organizational, verbal and written communication skills Self-motivated and ability to exercise independent judgment Qualifications Knowledge of Microsoft Office applications including Word, Excel, PowerPoint, Project, Lucidchart, Remedy, Salesforce, SharePoint Ability to establish and maintain effective working relationships with others and be a team player Ability to provide project leadership, coordination, guidance and drive issue resolution Quick thinking and able to work in a fast paced and dynamic environment Ability to respond to frequent pressure to meet deadlines Ability to respond to frequent demands of multiple customers (internal and external) Able to deliver succinct and fact-based communications, both verbally and in writing Able to successfully interface and establish rapport with clients (internal and external) Able to use formal project management skills in planning, tracking, and reporting on project progress Ability to manage multiple projects at the same time Knowledge of datacenters, IT products like servers / routers / switches / firewalls , etc., telecom carrier processes, ordering tools, and technologies used for circuit provisioning and quoting would be an advantage Must be available to work core UK office hours, Monday through Friday, from 1300hrs to 2200hrs IST with the flexibility to work outside of core hours (including weekends) where required. Optional Desired Qualifications: Project Management Professional Certification or Equivalent Certification Education and Certifications: Bachelor s degree and experience in direct customer service or account management ITIL Foundations Certification If you are passionate about technology, love personal growth and opportunity, come see what TNS is all about!

We are building a new social service for game gamers and creators. As Live Service Manager you will own the day-to-day heartbeat of that service ensuring low-latency quality, launching fresh content and keeping the community safe 24 7. [Responsibilities] Live-Ops Calendar Build, publish and own a 6-month drop schedule for platform service that you own Coordinate with Marketing & BD for co-branded releases Content Operations Package, QA, and roll out weekly asset bundles via remote config A/B test pricing and placement for monetised content Real-Time Monitoring & Incident Response Track latency, packet-loss, and crash-free sessions in Datadog Define severity matrix; lead war-rooms for Sev-1 outages Define and maintain On-Call schedule with dev and SRE teams Oversee Community Safety and moderation Data & Reporting Own dashboards for key platform services operational metrics Partner with Data Science to run retention & churn analyses; iterate on live-ops levers. Stakeholder Communication Daily KPI post to #liveops; Weekly ops review with Product & Marketing. Post-mortems and analysis reporting [Requirements] 5+ years running live operations for a real-time communication, social, or F2P game. Hands-on with monitoring/alerting stacks (Datadog, Grafana, Firebase Crashlytics). Data chops SQL / Looker to pull cohorts & revenue reports. Incident-management experience; calm under 2 a.m. server fires. Familiarity with voice toxicity detection & community guidelines. Strong cross-functional comms; can brief engineers, marketers, and moderators alike. [Preference] Familiarity with modern tools and processes for app store management. Experience with developer community engagement. Deep experience on analytical tools

This position performs software design typically across multiple systems; mentors more-junior members of the team; and talks to users/customers and translates their requests into solutions. Responsibilities Develop and maintain scalable, secure backend systems using PHP and Laravel Design and implement RESTful APIs for web applications Collaborate with front-end developers and other team members to integrate user-facing elements Write clean, maintainable, and well-documented code. Troubleshoot, test, and maintain the core product software to ensure strong optimization and functionality Participate in code reviews and contribute to best practices Integrate third-party services and APIs. Manage database schema changes and ensure data integrity using MySQL/PostgreSQL Use version control systems like Git for code management and collaboration Write and maintain unit and integration tests Requirements 8 + years of experience with PHP and Laravel framework Experience with MySQL/PostgreSQL databases and query optimization Proficiency with Git and collaborative development workflows. Familiarity with Composer , artisan CLI , queues , and scheduling Knowledge of authentication , authorization , and security best practices Strong understanding of OOP , MVC architecture , and RESTful API design . Experience with debugging and performance profiling tools Experience with Docker and CI/CD pipelines Knowledge of microservices architecture. Exposure to cloud services (AWS, GCP, Azure). Basic understanding of front-end technologies (HTML, CSS, JavaScript) Working knowledge of Agile methodologies and tools like JIRA/

Employment Type Permanent Closing Date 23 June 2025 11:59pm Job Title Network Engineering - Engineer Job Summary Essential: Experience in deployment, network configuration and testing for Synchronization networks and Master Clocks. Experience with TP4100 and Network Management System TimePictra (or similar devices and applications from alternative vendors e.g. Adtran/Oscilloquartz) End to end Solution level expertise on Network Synchronisation oTechnology development support, including test environment setup, Test Object List (TOL) development and implementation for timing / synchronization. oConfiguration and L3/Engineering level support for timing sources. Platform Management/Engineering skills including: oDevelop lifecycle plans and enhancements for the infrastructure platforms to meet performance and operational requirements. oValidate technology solutions and designs through testing within the Transport domain as well as with other Telstra technology domains. oIdentify and drive product unit cost reduction opportunities through simplification, rationalisation, and smart application of recent technology. oDrive efficiency in development and operation of technologies through process improvements and automation opportunities. Desirable: Basic scripting skills to support analysis tool development (e.g. Python, QLIK, GRAFANA, etc) Awareness of Telstra architecture and technology implementation process A working knowledge of Technology & Product Lifecycle from introduction to augmentation to exit stages and the associated business processes A working knowledge of project management/Agile methodologies Job Description Essential: Experience in deployment, network configuration and testing for Synchronization networks and Master Clocks. Experience with TP4100 and Network Management System TimePictra (or similar devices and applications from alternative vendors e.g. Adtran/Oscilloquartz) End to end Solution level expertise on Network Synchronisation o Technology development support, including test environment setup, Test Object List (TOL) development and implementation for timing / synchronization. o Configuration and L3/Engineering level support for timing sources. Platform Management/Engineering skills including: o Develop lifecycle plans and enhancements for the infrastructure platforms to meet performance and operational requirements. o Validate technology solutions and designs through testing within the Transport domain as well as with other Telstra technology domains. o Identify and drive product unit cost reduction opportunities through simplification, rationalisation, and smart application of recent technology. o Drive efficiency in development and operation of technologies through process improvements and automation opportunities. Desirable: Basic scripting skills to support analysis tool development (e.g. Python, QLIK, GRAFANA, etc) Awareness of Telstra architecture and technology implementation process A working knowledge of Technology & Product Lifecycle from introduction to augmentation to exit stages and the associated business processes A working knowledge of project management/Agile methodologies

Technical Marketing Engineer This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today s complex world. Our culture thrives on finding new and better ways to accelerate what s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. : Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the Intelligent Edge - and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what s next for you. What you ll do: Responsibilities: Leads and drives the end to end strategy and operational product roadmap for one or more products. Defines the value proposition, target customer segments, and business case to bring one or more innovative and disruptive products to market with respect to the whole company product portfolio (i.e. Product configuration mix, Revenue/Margins, financials, market share). Synthesizes market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen. Advises key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit). Creates and drives goal alignment and collaborates across one or more products value chain partners to optimize margins and enable success of products per plans across the product lifecycle. (ie. Engineering: product development, Supply Chain: SKUs, inventory and Marketing: marketing and pricing strategies and Go To Market Plan). What you need to bring: Education and Experience Required: Bachelors degree or equivalent in computer science, engineering or related field of study. MBA or advanced degree in computer science or engineering preferred. 8+ years of work experience in related field. Technical understanding and knowledge of the relevant industry. Knowledge and Skills: Expert team skills and ability to cross functionally drive/influence work through others, ability to mentor and lead teams to achieve results for complex, ambiguous projects. Expert skills in cost efficient solution building, financial performance metric creation and analysis. Expert business acumen and knowledge of root cause analysis and problem detection. Technical understanding and knowledge of the relevant industry and ability to provide product specific technical training to the team. Additional Skills: Cross Domain Knowledge, Customer Engagement, Design Thinking, Development Fundamentals, DevOps, Go-to-Market Expertise, Partner Management, Product Lifecycle Management, Security-First Mindset, Strategic Pricing, Strategy Creation, User Experience (UX), Value Creation, Vendor Management What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #aruba Job: Engineering Job Level: TCP_04 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

The Chief Security Officer (CSO) is responsible for the strategic leadership, direction, and oversight of all corporate security functions. This includes information security, physical security, risk management, incident response, compliance, and business continuity. The CSO will work closely with executive leadership and cross-functional teams to ensure the company s assets, employees, and data are protected. 1. Enterprise Security Leadership Own and evolve SmartQ s global security strategy covering cyber, infrastructure, product, data, and field security. Act as a strategic partner to product, engineering, and business teams, enabling innovation while maintaining strong security. Serve as the primary representative for security audits, stakeholder reviews, and compliance programs (SOC 2, ISO 27001, GDPR, Compass standards). 2. Infrastructure & Endpoint Security Drive secure development practices and zero-trust architecture across cloud environments (AWS/GCP). Lead configuration and monitoring of SIEM tools, firewalls, endpoint protection (Trend Micro, Zscaler), mobile device management (Intune), and enterprise patch and compliance tools (Tanium, OS license validation, AV coverage). Review codebases, infrastructure-as-code templates, and DevSecOps pipelines. Lead endpoint security hardening for enterprise laptops/desktops and POS/kiosk devices, ensuring full visibility and compliance. 3. Compliance & Risk Governance Design and implement internal security controls, vulnerability assessments, and threat intelligence frameworks. Oversee third-party security evaluations, vendor compliance, and deployment of governance tools (SQ Lens). Build operational compliance dashboards for real-time tracking of endpoint compliance (AV, patch, OS licensing, Zscaler). Ensure adherence to Compass Group, global, and regional data protection regulations. 4. Crisis Management & Incident Response Build a company-wide incident response program and conduct periodic drills. Lead incident response teams during breaches, ensuring rapid mitigation and transparent reporting. Maintain clear playbooks for POS, cloud, and field environments. 5. Security Awareness & Culture Building Build and mentor the InfoSec team. Champion a security-first culture through training programs, phishing simulations, and awareness campaigns. Drive targeted security awareness for field users (POS operators, kitchen staff, warehouse) ensuring operational teams understand and follow security best practices. Qualifications: Bachelor s degree in computer science, Engineering, or a related field (or equivalent experience). 15+ years in information security or cybersecurity leadership roles. Proven experience in cloud security, compliance audits, and vendor governance. Deep understanding of SOC 2, ISO 27001, GDPR frameworks. Proficiency in tools like SIEM, DLP, EDR, IAM, and secure SDLC practices. Certifications such as CISSP, CISM, CISA, or ISO 27001 LA. Strong communication skills and experience working with global teams and enterprise clients. Prior experience in high-growth B2B tech, consumer tech, retail, POS, or kiosk systems. Understanding of AI/ML security risks and modern data governance models. : .

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. The Sr. Ops Associate supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting and multi-tasking skills. The ideal candidate will have the ability to work closely with sellers, Amazon Ops and Planning and Ops Managers to solve day-to-day inbound operation problems. Ensure seller / vendor operational performance delivery inline with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution. Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program About the team Operations Excellence Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. As a part of the team, the primary role will be providing all reasonable support to sellers in improving their capabilities to ensure that they are able execute their business in the most optimum way. The role will comprise of assisting the seller to get well versed with various Amazon tools and provide on ground support to assess inputs like Vendor Returns, Returns Disputes etc. The team will be responsible for helping in undertaking on ground training of new sellers. These tasks include, but are not limited to, assisting in Returns Order Creation and Planning management process, interacting/coordinating with the sellers, identifying and correcting errors, maintaining records of work received and work performed etc. In addition to being a support associate grooming seller s to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc. Bachelors degree Bachelors degree in management, business administration, economics, engineering, marketing 2+ years of sales experience

We are looking for a Sr. Business Intelligence Engineer in the Amazon Grocery Data and Tech. As a Sr. Business Intelligence Engineer, you will be responsible for execution of rapidly evolving complex demands and own the product roadmap, design, development, testing, deployment and operations of multiple analytical solutions. As a Sr. BIE, you will mentor business intelligence engineers and provide leadership on complex technical, business and operational problems. You will be responsible for delivering some of our most strategic analytics initiatives. You will create insights that support all of Amazon s grocery businesses and have a significant impact on Amazon s top-line and competitive position. A successful candidate will bring deep technical expertise, strong business acumen and judgment, ability to define ground breaking products, desire to have an industry wide impact and ability to work within a fast-moving environment in a large company to rapidly deliver services that have a broad business impact. They will define metrics to measure business performance and drive efficiency improvements. About the team Amazon Grocery Data and Technology (GDT) team is the central data team for Amazon Grocery, consisting of engineering teams (BIEs/DEs/SDEs). We are the direct owner of (a) Infrastructure and services used for reading, processing, reporting and enrichment of grocery data; (b) Productivity tools; (c) Reporting solutions for worldwide 1P and 3P customers across the following businesses: Amazon Fresh Grocery (AFG), Whole Foods Market (WFM), Amazon Go, Amazon Grocery Partners, etc. 5+ years of SQL experience Experience programming to extract, transform and clean large (multi-TB) data sets Experience with theory and practice of design of experiments and statistical analysis of results Experience with AWS technologies Experience in scripting for automation (e.g. Python) and advanced SQL skills. Experience with theory and practice of information retrieval, data science, machine learning and data mining Experience working directly with business stakeholders to translate between data and business needs Experience managing, analyzing and communicating results to senior leadership

We are looking for a bright, enthusiastic, and analytical candidate with a strong ability to solve problems and simplify processes and execute in the space of inventory management for large appliances category. The Sr. Ops Associate supports the team that works with sellers to help improve their success at Amazon by building and nurturing an operational partnership. The associate will help to create an engaging experience for our seller partners by driving issue resolution in a timely manner. He/She will have the opportunity to identify improvement opportunities in supply chains, create solutions for it and pro-actively identify potential issues before they surface. This position requires strong self-motivation, self-starting and multi-tasking skills. The candidate will be responsible for driving improvement in operational performance metrics, inventory availability and vendor experience by working closely with selling partners and internal stakeholders (planning managers, category managers, program managers) and fulfillment partner teams (Fulfillment Center, S&OP, Supply Chain etc.) Ensure seller / vendor operational performance delivery in-line with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor execution of programs/projects to achieve targets be delivered on time Create, write and review business cases, perform supporting research and analysis, write specifications, and drive the product development schedule from strategy to execution. Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program About the team Operations Excellence Team is designed to guide and assist sellers to ensure seamless experience while working with Amazon systems. As a part of the team, the primary role will be providing all reasonable support to sellers in improving their capabilities to ensure that they are able execute their business in the most optimum way. The role will comprise of assisting the seller to get well versed with various Amazon tools and provide on ground support to assess inputs like Vendor Returns, Returns Disputes etc. The team will be responsible for helping in undertaking on ground training of new sellers. These tasks include, but are not limited to, assisting in Returns Order Creation and Planning management process, interacting/coordinating with the sellers, identifying and correcting errors, maintaining records of work received and work performed etc. In addition to being a support associate grooming seller s to become self-sufficient on the platform, the individual is expected to take on larger responsibilities such as initiating and owning process improvement projects, participating actively in stakeholder calls/meetings etc. Bachelors degree Bachelors degree in management, business administration, economics, engineering, marketing 2+ years of sales experience

Our operations network, known for our speed, accuracy, and exceptional service, delivers millions of packages and smiles to Amazon customers every day. To keep our operations network secure and assure operational continuity, we are looking for an experienced professional who wants to join our Risk Management and Resilience team as Senior Risk Manager. In this key role, you will create resilience frameworks, standards, and programs to enable risk change identification, assessment, and management across International Region (Europe, Middle East, Africa, Asia, Pacific and Latin America). Create detailed resilience frameworks, standards, and programs to enable risk change identification, assessment, and management Create mechanisms, standards, and processes by translating Amazon security policies into real-world applications to adapt to and absorb impacts of negative risk Build a resilient organization and prepare the business to be able to respond to a range of events that may pose risk to associates, operations, assets, and brand Support the business with analytical deep dives to identify root causes of loss, risks, security breaches, and major incidents determining additional mitigations and corrective actions Train, advise, and partner with other functions to identify, manage, and mitigate risks through robust standards and processes A day in the life As a Senior Risk Manager on the Risk Management & Resilience team, you will join a team of professionals supporting the Security and Loss Prevention team with building a resilient organization and prepare the business to be able to respond to a range of events that may pose risk to associates, operations, assets, and brand. To achieve this goal, you will create detailed resilience frameworks, standards, and programs to enable risk change identification, assessment, and management. You also create mechanisms, standards, and processes by translating Amazon security policies into real-world applications to adapt to and absorb impacts of negative risk. You will own and drive long-term programs and initiatives that can be called upon to support dynamic risk preparedness and response during changing operating risk environments. You also monitor existing and evolving threats, assess risk level changes to drive increased preparedness, and enable business adaptation or absorption of changing risk conditions, including response and recovery activity to manifested incident and crisis events. You will work with internal stakeholders to establish, provide, and agree on clear goals, objectives, and performance delivery outcomes as well as timelines. You will also train, advise, and partner with other functions to identify, manage, and mitigate risks through robust standards and processes. Finally, you support the business with analytical deep dives to identify root causes of loss, risks, security breaches, and major incidents determining additional mitigations and corrective actions. About the team Working in partnership with our stakeholders, Security and Loss Prevention secures the Amazon supply chain end-to-end and promotes security during business conversations. Sitting within Security and Loss Prevention, the Resilience team does this by providing the International end-to-end supply chain with the ability to adapt to changing conditions and prepare for, withstand, and rapidly recover from disruption. We do this through the use of resilience frameworks that enable the identification of changing conditions as well as pre-defined strategies to control and manage the associated risks. We provide standards, procedures, guidance, training, and testing mechanisms to build and empower capabilities across the operational network in International. Adopting a centrally aligned strategy, we align ownership and responsibility across the Security and Loss Prevention regional and cluster model to ensure consistent servicing and prioritization against differing business operating risk profiles. 6+ years of compliance, audit or risk management experience Knowledge of Microsoft Office products and applications at an advanced level Bachelors degree or equivalent Strong analytical and problem-solving skills Project Management Professional (PMP) or equivalent certification Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent Masters degree or equivalent

Amazon has established separate websites in Canada, the United Kingdom, Germany, France, Italy, Japan, and China. Today, as a market leader in online retail, Amazon product lines include Amazon.com, A9.com, IMDb, Kindle, Amazon Web Services, Alexa.com, Audible.com, A2Z Development, Alexa Internet and Endless.com. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers. Amazon has great opportunities to pursue a career as a leader in Operations Management. We know that learning through experience is what transforms talented people into great leaders. Our roles are designed to accelerate the growth of leaders through challenging field experiences that stretch individual capability. Our Operations environment presents the candidates with great challenges in dealing with front line management, and driving scalable and continuous improvements across our Fulfillment Centers, Supply Chain & Transportation execution teams. Amazon is seeking a Channel Relationship Management to work with our Last Mile Team managing end to end station operations and channel partner management. Primary Responsibilities Act as the custodian of the processes & SOPs for the allotted program and consistently challenge and innovate to improvise the existing ones. Provide out of the box solutions for to enhance quality standards, reduce waste, and eliminate unnecessary work. Primarily responsible for coordinating with cross-functional teams and vendors to deliver customer orders through the last mile network. Responsible for in-bound, outbound, delivery, returns and forward leg pick-ups, capacity utilization , network optimization & contingency planning. Ensure high all around performance in quality and customer experience through our last-mile delivery and pick-up operations. Liaise with training teams to develop and update training materials on an ongoing basis to incorporate the latest relevant content for transition to a problem-solving culture. Ensure new processes are communicated to relevant stakeholders and implemented in a timely manner and are standardized across locations. Perform continuous process evaluation to ensure sustainment Ensure a data driven approach to solve problems and to develop solutions to reduce losses and optimize operational cost. Additional responsibilities may include: Developing standard operating procedures. Direct accountability for setting and meeting operational goals, strategic planning and forecasting Leading process improvements Demonstrated Abilities: We are looking for smart and analytical people, who are passionate about operations, to join the Operations team at Amazon India. This role is for those candidates who thrive on driving change, building an organization and leading through others, by giving them a direct management assignment in our Operations Services and Technology Centers. Ideal candidates for this program are expected to leverage their strong analytical skills, communication, and think big. 3+ years of employee and performance management experience Bachelors degree or equivalent Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays 2+ years of performance metrics, process improvement or lean techniques experience

. Planning, implementation and completion of assigned projects as pertimelines in New Energy Business Perform technical, cost and performance analysis ofnew and emerging commercial technologies for design assessment Co-ordination with cross functional teams, suppliers, partners, vendors for execution of the project Work on pilot projects, use cases and testing for technology and systemvalidation Proactively take initiatives, analyze upcomingtechnologies and business scenarios in New Energy space and come up with comprehensiveproject plans and innovative solutions Interpret data, use research methodologies, analyze results usinganalytics, and statistical techniques which are required for decision makingand project planning Prepare, analyze and summarize various weekly, monthly and periodicoperational results for use by various stakeholders Education Requirement : Graduate/Post-graduatedegree from a reputed university/college Experience Requirement : 3 to 8years of relevant experience Skills & Competencies : Skills Rating (1-4) Analytical and evaluative skills 4 Knowledge of industry, current trends and developments 4 Orientation to details 4 Communication Skills # Written and Verbal 4 .

The Executive - Key Accounts will be responsible for overseeing the relationships with key clients, understanding their requirements, and ensuring long-term partnerships. The role involves acting as a strategic advisor, fostering strong client relationships, and identifying mutual growth opportunities. Key Responsibility Areas 1. Relationship Management Develop and maintain strong relationships with key clients. Act as the primary point of contact for all client-related matters. Build trust and continuously propose solutions that align with client objectives. Negotiate contracts and define performance timelines. Manage onboarding of new clients across UAE and Bahrain. 2. Effective Communication and Collaboration Collaborate with the sales team to identify and pursue business opportunities. Support the sales team in negotiations and deal closures. Serve as the liaison between key customers and internal departments. Coordinate with advertising, design, marketing, sales, and logistics teams to meet client needs. Work with senior management on strategic planning, resource allocation, and account standards. Conduct portal training sessions and participate in client meetings (Zoom / Phone / In-person). 3. Ensuring Client Satisfaction Ensure timely delivery of products/services aligned with client expectations. Address complex client requests and escalate appropriately to resolve issues effectively. 4. Reporting and Analytics Prepare regular internal and external reports on account progress and forecasts. Generate performance, volume, and issue logs to monitor operational efficiency. Maintain and update the Issue Log to identify and resolve operational gaps. Job Requirements / Desired Skill Set Bachelor s/Master s degree in Business Management, preferably with a specialization in Sales & Marketing. Minimum 5+ years of experience in Key Account Management or similar roles. Excellent communication and interpersonal skills. Tech-savvy, quick learner, and proactive in problem-solving. Strong negotiation and decision-making abilities. Proven ability to manage multiple priorities under pressure. Demonstrated experience in business development and maintaining client relationships. Strong leadership qualities and ability to lead by example.

We are seeking a motivated and organized individual to ensure that all Delivery Associates operate efficiently and diligently, delivering first-class service to our clients. This role involves coordinating and supporting riders while ensuring the smooth and effective functioning of the on-demand operational process. Key Responsibilities Driver s Support Inbound Support: Act as the primary point of contact for all rider-related concerns and queries. Address and resolve issues or escalate them to the appropriate department. Outbound Support: Proactively reach out to riders for coordination, guidance, and issue resolution to prevent customer dissatisfaction or delivery delays due to controllable/uncontrollable circumstances. Operational Support Oversee the complete order lifecycle from generation to delivery using in-house tracking software. Coordinate with Team Leaders to gather regular feedback on Delivery Associates performance in their assigned zones. Ensure timely and accurate delivery of all orders by actively monitoring each delivery in real-time. Reporting Monitor and report on rider performance daily. Identify low-performing delivery associates and work on improvement strategies to achieve operational excellence. Job Requirements Bachelor s Degree or Diploma in any discipline. Flexibility to work varied schedules/shifts based on operational needs. Strong geographical knowledge of UAE roads and routes across various emirates. Ability to quickly learn and adapt to internal processes and delivery standards. Excellent communication skills in English, Urdu, and Hindi . Good interpersonal skills to effectively manage and engage with frontline staff. Proficiency in MS Office Suite and general computer literacy.

. Planning, implementation and completion of assigned projects as pertimelines in New Energy Business Perform technical, cost and performance analysis ofnew and emerging commercial technologies for design assessment Co-ordination with cross functional teams, suppliers, partners, vendors for execution of the project Work on pilot projects, use cases and testing for technology and systemvalidation Proactively take initiatives, analyze upcomingtechnologies and business scenarios in New Energy space and come up with comprehensiveproject plans and innovative solutions Interpret data, use research methodologies, analyze results usinganalytics, and statistical techniques which are required for decision makingand project planning Prepare, analyze and summarize various weekly, monthly and periodicoperational results for use by various stakeholders Education Requirement : Graduate/Post-graduatedegree from a reputed university/college Experience Requirement : 3 to 8years of relevant experience Skills & Competencies : Skills Rating (1-4) Analytical and evaluative skills 4 Knowledge of industry, current trends and developments 4 Orientation to details 4 Communication Skills # Written and Verbal 4 .

Role: Strategic Business Manager for the Founders office is a diverse and challenging position with its broad scope of responsibilities and high accountability. You will play a central role in driving insights which would form the basis for key strategic and business decisions. You will receive frequent coaching and mentoring from the senior management and have a courtside view of how a fast-growing start-up is built. This role will be a precursor to several long-term exciting opportunities within the organization. Responsibilities: Supervise the daily operational tasks of the credit and collections team. Develop financial goals and objectives for the team. Conduct finance audits periodically and recommend improvements. Develop financial policies and procedures for operational efficiency. Develop and maintain financial statements for future reference. Assist Senior Managers in financial management and reporting activities. Ensure that financial operational activities are executed and delivered as per the standards set by the company. Develop operational initiatives to achieve financial goals. Monitor and manage expenses within the established budget. Approve third party payments through accurate reconciliation of financial records. Monitor and manage credit card payments and invoice payments. Act as the main point of contact for addressing any inquiries and questions related to financial operations. Manage account payables and receivables activities. Qualifications: CA with atleast 6-8 years of experience in in the areas of Banking Operations, Business MIS, Sales MIS, Analysis & Reporting, Funding Operations, Dealer Management, Process Management, Documentation & Client Servicing We are looking for individuals who have the following skillset: Adaptable and flexible Problem-solving skills Detail orientation Ability to establish strong client relationship Agility for quick learning Nice to haves: Exceptional written and verbal communication skills Ability to multitask and work on a range of requirements. Experience in analysing very large, complex, multi-dimensional data sets. Penchant for business, curiosity about numbers, persistence to work with data and P assion for uncovering insights out of that.

We are working on a flexible working model that caters to the diverse needs of our teams. (Our offices are open for those who prefer to work in-person, and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements). Full time employees receive a competitive total compensation package along with the below additional benefits. Standard Leave Policy. Office is located in the heart of the city in case you need to step in for any purpose. Medical Insurance (Self+Spouse+4 Dependent Children) Quarterly team engagement activities and rewards recognitions such as Yearly Performance Bonus and Yearly Appraisals. Learning Development programs to foster professional growth

The primary objective of the Security & Loss Prevention coordinator is to ensure the protection of people & assets of Amazon s FC in accordance with global Security guidelines and Policies The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions To Assist Security Manager, in day to day activities, planning, sourcing and executing the process and procedure. The Security Coordinator along with Security Team works together to ensure and maintain high quality and timely support to the Operations of the organization 1. Security Operation Rationalization & Review of Guard Force Profiling of Guard Force Implementation & Follow-up of Security Plan Review of Post Site Instruction Reports Daily, Weekly, Monthly, Half yearly and Annual Security Team is ensuring that SLAs for all processes are being taken care of All the Control Room systems are functioning properly Patrolling Observations & Corrective action and follow ups Daily Vehicle Movements Ensure all posts are 4M & 5S compliant 2. Audits/Certifications Keeping the plans & SOPs updated Periodical Check of Documentation Preparation of Documents for Internal & External Audits Follow up on Lights, Hydrants, Emergency Exit door, & all access reader Reports No of Employees entry / Exit thru Frisking Points Review of Manpower required at Frisking Points Maintenance of Systems Installed at Frisking Area Maintenance of Systems Installed at Frisking Area & Improvement Surprise Check and reports 5S Audits of all Frisking Points and Implementation of suggested Points 4. Process Improvement & Loss Prevention Program Process Review & Necessary Improvements Process Improvisation Quarterly Assessment Loss Prevention Report Feed backs from Shop Floors Follow up & Completion of CAPA Loss Prevention Audits 5. Scrap Disposal Auditing Process Review & Necessary Improvements No of Vehicle in & Out Movement Surprise Checks and Scrap yards and report Cross functional Team Audits 6. Security System Ensure 95 % serviceability of all Systems Ensure 100% Training of all security guards Controlling of Access & Review of Access level Hygiene Status Report & Operational Effectiveness of Security gadgets. Preventive maintenance Schedule for all Security Gadgets & its Improvements Monthly Review Meeting with AMC Vendor and Updates New Projects & Completion report Reports Daily, Weekly & Monthly reports Daily Defect Follow ups Reports & Follow ups Of Near Miss, Suspected Movements & Process violation at production 7. Loss Prevention Analysis Working closely with ICQA team and do the analysis of all unreconciled ASINs Quick Completion Investigation and submission of reports Loss prevention audits and recommendations if any Surprise Checks and submission of reports Follow up & Completion of CAPA with regards to Concern areas 8. Security Stores and Assets Maintenance of updated Assets list Maintenance Schedule of Assets & Security Gadgets Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 35 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics. Graduation with minimum 3 years of experience in the field of Security, Loss Prevention, Shrinkage, Asset Protection, Investigations, Inventory University degree level or equivalent through experience and professional certification. A minimum of 35 years in law enforcement or security-related profession. Extensive and up to date knowledge of security equipment and technology. Experience in managing or coordinating security investigations of complex nature. Knowledge of information security processes and systems. Experience in security auditing. Exposure to MNC culture and dynamics.

As a Lead Software Architect - Airports at Honeywell, you will be a key player in the Airports domain, focusing on airport guidance systems, and ground lighting products. Your primary responsibility will be to serve as a solution architect, working closely with product marketing, development, and customers. You will collaborate with cross-functional teams to ensure the successful delivery of high-quality solutions and resolve technical issues for customers. This role offers you the opportunity to make a significant impact on the efficiency and safety of airport operations. YOU MUST HAVE 15+ years of experience in software /Embedded architecture and development, with a strong focus on Embedded Linux based product development Strong Proficiency and Hands on in programming languages such as C, C++ and Python Strong understanding on hardware abstraction layer , Low level device driver , state management. Proficient in developing and integrating applications using ROS on embedded Linux platform Hands-on experience in developing products with Camera, Lidar, worked on Sensor fusion and filters, Lidar trackers. In-depth understanding of Cyber Security Compliance for software products and implementing scalable and secure software architectures Strong experience in Devops pipeline including for Linux based systems Excellent problem-solving skills and the ability to make critical decisions in a fast-paced environment KEY RESPONSIBILITIES Define and implement scalable and secure software architectures for Embedded Linux based products Own the development of the product architecture and algorithms which has Camera, Lidar tracker, Sensor Fusion algo on the edge Have a good understanding on hardware development of complex system Drive innovation and best practices in software development for Embedded Linux Ensure compliance with industry regulations and standards for Cyber Security Collaborate with cross-functional teams to integrate Cyber Security measures into the product development lifecycle Oversee and guide the team for the implementation of software solutions, ensuring scalability, performance and compliance needs Mentor and lead a team of software architects and developers Conduct risk assessments to identify potential security vulnerabilities and develop mitigation strategies Stay up to date with emerging technologies and industry trends in AI/ML for navigation, real time systems and Cyber Security Compliance Foster a culture of continuous improvement within the software development department Drive operational efficiency and innovative solutions in software development

Job Purpose: We are seeking a dynamic and detail-oriented Business Analyst to support the successful delivery of digital tool rollouts across the organization. The ideal candidate will be a strong organizer and communicator, capable of coordinating activities between business users, Digital and IT team, and communications teams to enable smooth and effective digital rollouts. Creates and provides strategic business intelligence by identifying, capturing and analyzing data and generating insights from it. Responsibilities: Coordinate activities that support the rollout and adoption of digital tools and platforms such as communications, training etc. Monitor progress of adoption-related deliverables and escalate risks, blockers, or delays to the appropriate leads. Support internal communication efforts such as creation of AI-videos/presentation decks for providing overall digital updates. Assist in gathering feedback from pilot or early users and ensure it is routed to the right teams for follow-up. Perform data analysis to track key metrics, identify trends, and support reporting on digital tool usage and benefits. Support the creation and tracking of digital adoption metrics for the entire portfolio. Owns responsibility for obtaining and analyzing information in order to assist in creating more effective targeted programs, campaigns, and services that satisfy the needs and expectations of business leadership. Reviews data from various sources and translates this data into usable information for management through analysis of targeted sales and-or other internal-external data. Identifies external data sources and performs data mining of market information regarding current and potential key suppliers and customers, in support of opportunities for TD SYNNEX business growth including information regarding investments and ROI. Responds to specific requests for internal business intelligence information including profit leaks ensuring content and deliverables are executed in a timely fashion. Compiles data obtained into a useable database and creates presentations which capture business intelligence information in an effective summary form. Presents information projections, plans, updates, etc. to senior leadership on a regular basis. Prioritizes work projects and establishes resource plan and schedule of timelines for execution. Knowledge, Skills and Experience: 5+ years of experience in a business analysis or marketing role. Understanding of digital adoption, transformation, or systems rollout processes. Understanding of digital marketing principles such as campaign planning, content creation, and channel engagement. Strong analytical skills and demonstrated knowledge and appropriate application of statistical rigor in performing analysis of information. Demonstrates strong technical knowledge of reporting tools, database concepts and designs. Demonstrates effective oral and written and presentation communication skills across all levels of the organization with emphasis on effective deliver in communicating with senior leadership. Demonstrates effective project management skills and independent skills Demonstrates the ability to establish and maintain an effective communication network with individuals internal and external to the business outside span of control which may have direct bearing on operational analysis efficiency and effectiveness. Influencing Skills This position requires the consistent demonstration of high-performance levels of technical, relationship and presentation skills on a regular basis. Key Skills Analytical Skills, Business, Business Analysis, Business Intelligence (BI), Change Adoption, Change Management, Content Creation, Content Development, Digital Marketing, Marketing, Professional Presentation, Project Management, Training What s In It For You Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle. Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. Diversity, Equity & Inclusion: It s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. Make the Most of our Global Organization : Network with other new co-workers within your first 30 days through our onboarding program. Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives. Don t meet every single requirementApply anyway. At Tech Data, a TD SYNNEX Company, we re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you re excited about working for our company and believe you re a good fit for this role, we encourage you to apply. You may be exactly the person we re looking for! We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.