Operations Intern

Operations Intern — AURGE

About AURGE

AURGE is a contemporary luxury fashion brand driven by creativity, innovation, and forward-thinking design. We create unique clothing that blends modern aesthetics with premium fabrics and exceptional craftsmanship.

About the Role

We are looking for a proactive, organized, and detail-oriented Operations Intern to join our growing team. The role involves managing customer communication, assisting with order processing, coordinating with internal teams, and supporting day-to-day business operations to ensure a smooth and seamless customer experience.

This is an excellent opportunity for someone looking to gain hands-on experience in fashion e-commerce, customer relations, and business operations.

Key Responsibilities

• Communicate with customers through WhatsApp, phone calls, email, and other channels to address their queries and concerns.
• Assist customers with product details, sizing, order status, shipping updates, delivery timelines, returns, and exchanges.
• Coordinate with sales, warehouse, logistics, and other internal teams to ensure timely order processing and issue resolution.
• Follow up on pending orders, deliveries, pickups, and customer requests.
• Maintain accurate records of orders, customer interactions, and daily operational activities.
• Prepare and maintain reports, spreadsheets, and other business documentation.
• Generate invoices and assist with order processing and administrative tasks.
• Handle customer feedback and help improve the overall shopping experience.
• Support the team in daily operational activities and ensure tasks are completed accurately and on time.

Requirements

• Excellent verbal and written communication skills.
• Proficiency in MS Office, particularly Excel, and general documentation.
• Strong organizational skills and attention to detail.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• A proactive attitude with good problem-solving and coordination skills.
• Interest in fashion, e-commerce, and business operations.
• Freshers are welcome; prior work experience is not mandatory.

What We Offer

• Paid internship with a competitive stipend.
• Hands-on experience in fashion e-commerce and business operations.
• Exposure to customer relationship management, order processing, logistics, and inventory coordination.
• Learning and mentorship opportunities in a growing fashion brand.
• Opportunity for a full-time role based on performance.

Job Details

• Position: Operations Intern
• Company: AURGE
• Location: Noida, Uttar Pradesh
• Job Type: Full-time Internship
• Work Mode: In-person
• Duration: 4–6 months
• Stipend: Competitive, based on skills and performance

How to Apply

Interested candidates can share their resume at info@aurge.co.

Join AURGE and gain practical experience in the dynamic world of fashion e-commerce while contributing to our growing team.

Pay: ₹8,000.00 - ₹12,000.00 per month

Work Location: In person