65 Operations Improvement Jobs - Page 2

Job Title - Associate - Repair & Replacement (English & Malayalam Language required) Exp. - 0-5 years Location - Marol, Andheri East (Mumbai) Overall Purpose of the Role Ensuring timely and quality fulfilment of customers service requests Areas of Responsibility Interact/Coordinate with partners to fulfil service requests in defined TAT. Provide superior customer service Preparing different Reports, i.e. Daily/Weekly/Monthly. Validation of documents required for claims approvals & fulfillment. Ensuring regular updates in system Validation/Recon of Vendors Payables Qualification & Experience Required Graduate or Equivalent. Experience of 0-5 years as a Service Coordinator/Executive is desirable, Freshers can also been considered. Malayalam speaking language is mandatory Skills Required Customer orientation Team working skills Quick Learnability skills and adaptability Highly organized and efficient. Ability to prioritize and handle multiple tasks Ability to publish reports Command on MS Excel and basic computer knowledge Proficient in English and Hindi both for written and verbal communication Interested can share CV on given id sangeeta.rajput@techguard.in

.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Vendor Consultants Team RBS AVS As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships. You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. A day in the life Responsibilities Include: Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software 2+ years of mentoring, leading and coaching experience

1. Identify bottlenecks, and implement changes to improve efficiency, reduce waste, and minimize costs. 2. Diagnose and resolve issues that arise during the production process 3. Establish and maintain quality standards 4. Implement safety protocols

Associate Technical Support Back to job search results Tesco India Bengaluru, Karnataka, India Hybrid Full-Time Permanent Apply by 03-Jul-2025 About the role Accountable for probing, triaging, dispatching job to the right man with the right skills using necessary tool either via phone or emails What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Identifying operational improvement and finding solutions by applying CI tools and techniques Handle Inbound / Outbound Calls within the critical metrics Knows and applies fundamental work theories/concepts/processes in own areas of work To Probe, Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill @ the right time Responds with appropriate levels of urgency to situations that require quick response or turnaround Ability to the analyze the root cause and handle 1st level issues Ability to make informed and timely decisions You will need MS Office Excel, Speed and Accuracy Active Listening English Speaking, Reading and Writing Logical Thinking Any Graduate (Preference of Mech. Engg.) About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions: Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBSs focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation Apply

This role is based in our Gurgaon office but focused on serving clients in the Middle East. The role holder is expected to travel on regular basis to work side by with our Middle East based teams, at the client sites. Key Responsibilities: The role holder is responsible for managing complex, broad, workstreams or projects end-to-end to deliver business outputs, ensuring that projects are completed on time, within budget, and to a high level of client satisfaction. Works directly with our internal stakeholders and external clients to ensure effective project delivery Supports project teams with analysis, research, and preparation of outputs Executes activities of well-defined work packages under supervision of a manager Builds and maintains effective relationships with senior business partners, and third parties. Become a trusted advisor and helps facilitate timely decision-making and trade-offs throughout all relevant stages. Acts as the first line of assurance to mitigate risk and uncertainty exposures. Ensure assumptions are validated to control the risk profile of the projects. Works closely with, or as part of wider programmes, project workstreams, and regularly interfaces with internal management, including digital and technology. Ensures that all requirements are correctly translated into tangible outputs. Serves as the subject matter expert in project management and PMO, supports the business domain being served, and ensures the right project tools are used. Your Attributes and Experience: Fluency in English 3+ years of work experience in managing complex projects gained in management consulting or equivalent sized business environments Demonstrable evidence of coordinating implementation with teams across different locations. Well versed in business and technology solutions delivery lifecycles, using multiple disciplines and methodologies. Self-sufficient and highly motivated, with the ability to deal with ambiguity and operate in a global matrix environment. Change management credentials and expertise in the core areas for successful implementation: Enterprise program management (i.e. planning and governance, risk & issue management, executive reporting), People (i.e. organizational design, manpower planning, knowledge transfer), Processes (i.e. process definition, implementation, SLAs & KPIs), Technology (i.e. technology delivery, vendor selection and management, quality assurance). Strong stakeholder management and communications skills with ability and gravitas to operate and influence at the Senior Management level. Relevant project management qualification is a plus: PRINCE2/PMI/APM or equivalent Experience in working on international/ Middle East projects is a plus

Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Performance Bonus - Opportunity to earn additional compensation bonus based on performance, paid annually Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and we'llness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental we'llbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial we'llbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as we'll as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical we'llbeing - Our green campus promotes physical we'llbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Following our Business Code of Conduct and always acting with integrity and due diligence Identifying operational improvement and finding solutions by applying CI tools and techniques Handle Inbound / Outbound Calls within the critical metrics Knows and applies fundamental work theories/concepts/processes in own areas of work To Probe, Triage and Dispatch Jobs for the Stores Allocate the right man with the right skill at the right time Responds with appropriate levels of urgency to situations that require quick response or turnaround Ability to the analyze the root cause and handle 1st level issues Ability to make informed and timely decisions You will need Basic MS Office - Excel, Any Graduate (Preference of Mech. Engg.) Speed and Accuracy Active Listening English Speaking, Reading and Writing Logical Thinking

Role & responsibilities - Proficiency in English and Hindi is required. Knowledge of additional regional languages is a plus, but not mandatory. - Strong logical thinking and problem-solving skills. - Basic computer knowledge is essential. - Flexibility to work in rotational shifts (24x7). - Previous experience in a voice process (6 months to 1 year) is preferred, but not mandatory.

Are you customer-obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, and an experienced entrepreneurial leader with a strong work ethic? If yes, this opportunity will appeal to you. Electronic Data Interchange (EDI) and Application Programming Interface (API) are two different integration technologies that enables Amazon selling partners to programmatically access their data on orders, shipments, payments, and more. While EDI is used for exchanging structured business data between two systems, the Selling Partner API (SP-API) and the SmartConnect API (SC-API) are REST-based APIs used for integrating and communicating between different software applications for real-time data exchange. Applications leveraging EDI, SP-API or SC-API can enhance selling efficiency, reduce labor requirements, and improve response times to customers, ultimately aiding selling partners in growing their businesses. As an integration specialist for EDI and API, you will have the exciting opportunity to help shape and deliver the growth of EDI and API adoption in India. You will directly work with selling partners to help them automate their process through integration. In this role, you will work with a high-performing program management team whose primary goal is to build and grow the marketplace EDI and API adoption across India, contributing to creating the Earth s greatest shopping experience. You will work in a collaborative environment with sales, account management, category, product and others to grow and scale the program. You should be professional, customer-oriented, and possess excellent communication skills. You need to be action-oriented with strong execution skills, capable of influencing without authority, and effective in working under ambiguous situations. Additionally, you should be able to manage multiple priorities across various projects and teams simultaneously with variable and flexible schedules while consistently meeting or exceeding annual goals. Understand Amazon products and services, effectively articulate them, and guide Selling Partners through the integration process Analyze each Selling Partners existing system, collaborate with their technical staff to define requirements, validate data integrity, verify business processes, identify key technical resources, and design an appropriate integration roadmap Provide technical guidance, review implementation progress, resolve technical issues, and drive all stakeholders towards a successful launch Own and manage the integration of a portfolio of key Selling Partners, regularly engaging with them to onboard new functionalities Collaborate with Selling Partners to set and meet milestones and deliverables, ensuring the delivery of high-quality automation projects Track and report integration performance using appropriate metrics, achieve productivity targets, and identify areas for operational improvement for Selling Partners Work with Selling Partners to gather their requirements and assist in building tools and processes that increase the ease and efficiency of their integration with Amazon marketplace APIs Undertake additional projects, enhance existing tools and processes, and create new Standard Operating Procedures (SOPs) About the team Our vision is to transform the way India buys and sells and thereby transform lives by enabling Selling Partners to automate business processes and enhance selling efficiency. The Technical Integration Program team within SmartCommerce, acts as the flag-bearer for EDI and API solutions developed by Amazon and drives adoption of the same across our Seller, Vendor and Developer cohorts. Bachelors degree in engineering, commerce, business administration or equivalent 2+ years of sales experience Experience with Microsoft Office products and applications SQL Proficiency Prior knowledge of integration technologies EDI/APIs, at an education level or working experience

The purpose of the role is manage a team to place, manage, control the Vehicle placement for transportation in accordance with the group business strategy and local business environment in order to deliver maximum profit and optimize business assets and human resources. Placement of Vehicles as per the agreed KPI Liaison with authorities as required Assist in Developing an overall transport strategy to develop an industry leading offer for our customers, taking into account people, suppliers, systems, reporting, cost models, marketing and operations improvement. Standardise KPI reporting across transport operations. Primary transportation & Courier tracking. Primary transportation bills follow-up. Monthly placement & delivery performance report. Damages/shortages follow-up. Preparing monthly saving report. To develop a high performance service culture within the Department. To plan, organise and direct an efficient and effective team. To develop IKOs / KPIs with team members and monitor individual performance. To manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional and Country objectives and targets. To identify training needs and opportunities to develop a highly skilled Department. Save Job Team Lead - BSC Close the popup

Job description Job Title: General Manager Operations (Label Stock Industry, Paper & Printing Industry) Location: Rai Sonipat Haryana Reports to : Director / Managing Director Job Summary: GJ Papers Pvt. Ltd. is seeking a dynamic and experienced General Manager Plant Operations to lead and oversee end-to-end manufacturing operations within the label stock industry. This role encompasses responsibility for production, quality control, maintenance, safety, supply chain, and team leadership Key Responsibilities Operational Leadership Oversee day-to-day operations across production, quality, engineering, maintenance, and logistics functions. Drive productivity, operational efficiency, and cost optimization across the plant. Ensure consistent achievement of key performance metrics including production targets, OTIF (On-Time In Full), and zero-defect delivery. Strategic Planning Develop and implement strategic plans for plant growth, technological upgrades, and capacity expansion. Align plant performance with overall business objectives and evolving customer requirements. Quality & Compliance Ensure adherence to stringent quality management systems (e.g., ISO, GMP) to maintain high product standards. Ensure full compliance with industry regulations and environmental, health, and safety standards. Lead internal, customer, and regulatory audits; implement effective corrective and preventive actions. People Management Build, lead, and develop a high-performing cross-functional team. Foster a culture of safety, accountability, and continuous improvement. Mentor, train, and retain key talent across all levels of the organization. Maintenance & Capital Expenditure Oversee preventive and corrective maintenance for coating, laminating, and slitting equipment. Plan and manage capital expenditure projects related to plant upgrades and capacity enhancements. Customer & Vendor Relations Collaborate with sales, R&D, and procurement teams to ensure high levels of customer satisfaction. Monitor supplier performance and manage strategic vendor relationships to ensure supply chain reliability. Qualifications & Experience Bachelors or Masters Degree in Engineering (Mechanical, Chemical, or related field). MBA (Operations or Industrial Management) preferred. 18-25 years of progressive experience in manufacturing, including at least 5 years in a senior leadership role within label stock or specialty film/paper industries. Proven track record in managing complex manufacturing operations, preferably involving silicone coating, adhesive lamination, or PSA (Pressure Sensitive Adhesive) technologies.

.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management As a Manager, Account Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. others 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders 3+ years of mentoring, leading and coaching experience

We are looking for a dynamic, organized and self-starting Asst. Planning and Ops manager who can drive innovation, set up the processes and execute in the space of operational and supply chain excellence in Amazon India business. This becomes all the more challenging in India where the mode of business is marketplace. You will own operational performance of sellers / vendors on marketplace, influence FC Ops processes and work with various stakeholders to protect vendor & customer experience. You will also be in-charge of driving system/process improvements working with Seller ISMs, SC Ops teams, vendor operations, and delivering on key operation programs which makes the Amazon India business sustainable and profitable in the long term. You will create, write and review business cases, perform supporting research and analysis, and develop solutions from conceptualization to execution and monitoring. This position requires strong self-motivation, self-starting and project management skills. The ideal candidate will have the ability to work closely with all the category leaders, operations team, and technology teams to develop strategy, dashboards, and modes of execution to solve complex inbound operation and inventory health problems. The candidate will be working with cross-functional teams to deliver on seller / vendor operational performance along with key operations improvement programs. Ensure seller / vendor operational performance delivery inline with targets Identify and articulate strategic importance of metrics as a basis for managing tradeoffs, improving the customer experience and making decisions with internal and external stakeholders Work closely with vendor operations teams on strategies to reduce cost, lead time, and waste across the end-to-end supply chain Define, prioritize, and monitor to execution the programs/projects to achieve targets be delivered on time Retrieve and analyze data using Excel, Access, SQL or other data management systems Monitor project execution and ensure that the project delivery is to the appropriate levels of quality and in line with its target date, ensuring the overall integrity within the program Work with Cross-functional teams to deliver operational performance / projects Successful candidates will be high analytical and having strong deep dive bias, excellent communicators, strong influencers, curious, highly motivated and effective within distributed teams. The position is located in Bangalore, India. 4-5 years of supply chain/operations work experience in a fast paced environment. Experience managing a team in a fast paced operations environment preferred

Job Detail- We are looking for a seasoned and detail-oriented Documentation & Coordination Advanced Excel (VLOOKUP, Pivot Tables, Charts, Data Validation, etc. Support the Managing Director in administrative tasks, internal communication, and report Annual bonus

Role & responsibilities 1. Assist the site in achieving benchmark changeover times while collaborating with the Site Leadership Team to develop improvement strategies. 2. Lead initiatives for cost excellence, changeover reduction, capacity enhancement, and lights-out operations, while identifying organization-wide improvement opportunities and executing Operational Excellence (OpEx) strategies. 3. Coordinate all OpEx activities, enhance Lean methods knowledge, and train teams on Lean principles, Lean Six Sigma tools, and continuous improvement techniques. 4. Train teams on Lean principles, continuous improvement, and operational excellence, including Lean Six Sigma tools and problem-solving. 5. Drive efficiency improvements across support functions such as Quality, Production, Engineering, warehouse and SCM. 6. Develop and implement an OpEx strategy with clear goals, applying Lean and Six Sigma methodologies to drive performance improvement and meet business objectives. 7. Observe current processes to establish a baseline for improvement and identify opportunities in work centres such as Granulation, Compression, CIP/SIP, Compounding, Aseptic Filling, changeovers, OEE, and equipment occupancy against capacity. 8. Provide training and guidance on Lean daily management principles to shop floor personnel. 9. Analyzed operational yield data and identified discrepancies through the application of the DMAIC methodology, providing data-driven recommendations to enhance yield. 10. Responsible for conducting Quality Risk Assessments using FMEA, characterizing processes based on manufacturing data, deviations, and OOT events to minimize process deviations and enhance product quality. 11. Accountable for implementing mistake-proofing (poka-yoke) techniques to reduce human errors, improving process reliability and minimizing quality issues. 12. Develop and execute strategies for enhancing production efficiency through automation, process optimization, and cost-effective solutions. 13. Collaborate with cross-functional teams and leadership to streamline processes, manage resource allocation, and establish a roadmap for achieving operational excellence across all departments. 14. Monitor operational performance and implement corrective and preventive actions as necessary. 15. Develop and maintain KPI dashboards to track operational performance and ensure alignment with organizational goals. 16. Track and report on the progress of annual priorities and goals across business units. 17. Build Lean Six Sigma capabilities through training and mentoring of Continuous Improvement projects. 18. Coordinate with cross functional departments and user departments to ensure smooth plant operations and the achievement of business goals. 19. Use Value Stream Mapping (VSM) to analyze processes and identify improvement and de-bottlenecking opportunities. 20. Foster a continuous improvement culture and drive change management initiatives across departments. Preferred candidate profile

Role & responsibilities 1. Assist the site in achieving benchmark changeover times while collaborating with the Site Leadership Team to develop improvement strategies. 2. Lead initiatives for cost excellence, changeover reduction, capacity enhancement, and lights-out operations, while identifying organization-wide improvement opportunities and executing Operational Excellence (OpEx) strategies. 3. Coordinate all OpEx activities, enhance Lean methods knowledge, and train teams on Lean principles, Lean Six Sigma tools, and continuous improvement techniques. 4. Train teams on Lean principles, continuous improvement, and operational excellence, including Lean Six Sigma tools and problem-solving. 5. Drive efficiency improvements across support functions such as Quality, Production, Engineering, warehouse and SCM. 6. Develop and implement an OpEx strategy with clear goals, applying Lean and Six Sigma methodologies to drive performance improvement and meet business objectives. 7. Observe current processes to establish a baseline for improvement and identify opportunities in work centres such as Granulation, Compression, CIP/SIP, Compounding, Aseptic Filling, changeovers, OEE, and equipment occupancy against capacity. 8. Provide training and guidance on Lean daily management principles to shop floor personnel. 9. Analyzed operational yield data and identified discrepancies through the application of the DMAIC methodology, providing data-driven recommendations to enhance yield. 10. Responsible for conducting Quality Risk Assessments using FMEA, characterizing processes based on manufacturing data, deviations, and OOT events to minimize process deviations and enhance product quality. 11. Accountable for implementing mistake-proofing (poka-yoke) techniques to reduce human errors, improving process reliability and minimizing quality issues. 12. Develop and execute strategies for enhancing production efficiency through automation, process optimization, and cost-effective solutions. 13. Collaborate with cross-functional teams and leadership to streamline processes, manage resource allocation, and establish a roadmap for achieving operational excellence across all departments. 14. Monitor operational performance and implement corrective and preventive actions as necessary. 15. Develop and maintain KPI dashboards to track operational performance and ensure alignment with organizational goals. 16. Track and report on the progress of annual priorities and goals across business units. 17. Build Lean Six Sigma capabilities through training and mentoring of Continuous Improvement projects. 18. Coordinate with cross functional departments and user departments to ensure smooth plant operations and the achievement of business goals. 19. Use Value Stream Mapping (VSM) to analyze processes and identify improvement and de-bottlenecking opportunities. 20. Foster a continuous improvement culture and drive change management initiatives across departments. Preferred candidate profile

Job Overview : The Operations Head (STU) will oversee the companys day-to-day operational functions within the State Transport Undertaking (STU) function at Traveltime. The STU is responsible for carrying out contracts with transport authorities by owning and operating diesel/CNG buses. This includes managing (workshops/depots), ensuring high-quality customer experience, optimizing operations, and driving business growth. The Operations head will work closely with the CEO to develop and implement strategies to enhance performance, profitability, and customer satisfaction. Key Responsibilities: v Operational Leadership: Lead and manage all service operations across branches/workshops. Develop and implement standard operating procedures (SOPs) for consistent service quality and increasing operational efficiency Monitor and improve workshop/depot efficiency, productivity, and turnaround times. v Strategic Planning: Collaborate with the CEO and leadership team to develop long-term operational strategies and plans. Identify opportunities for operational efficiencies and cost optimization. v Team Management: Lead, train, and develop a team of service managers, workshop heads, and technical staff. Foster a performance-driven culture through KPIs and regular evaluations. v Customer Satisfaction: Ensure delivery of high-quality customer service across all service points. Analyze client feedback and improve processes accordingly. v Financial Oversight: Prepare and manage the operational budget. Track and improve operational performance metrics such as operational cost per km, maintenance cost per km, lost km., penalties (this is a representative list). v Compliance & Safety: Ensure compliance with all legal, environmental, and safety regulations in the workshops/depots. Promote a culture of health, safety, and continuous improvement. v Technology Integration: Leverage digital tools and ERP systems to streamline service operations. Oversee implementation of new technologies for diagnostics, scheduling, and customer communication. Key Skills & Competencies: Proven experience in operations management within the automobile industry Strong leadership, organizational, and problem-solving skills Knowledge of automotive repair processes (buses) and workshop management Excellent communication and interpersonal abilities Data-driven decision-making capability Familiarity with ERP systems and workshop management software Qualifications/Experience: Bachelors degree in Mechanical/Automobile Engineering, Business Administration, or a related field MBA or equivalent advanced degree preferred Minimum of 10-15 years experience in the automotive service sector, with at least 5 years in a senior leadership role. Preferably from OEMs like M&M, Tata Motors, Ashok Leyland, Eicher (illustrative list) Company Details www.traveltime.co.in

Manager Business Excellence Location: Remote Experience: 4+ years in Market Research, IT Sales, or Telecom Role & responsibilities Sales & Business Development Drive lead generation, appointment setting, and sales strategies for international markets Identify and forge strategic alliances with enterprise clients, telecom operators, and technology partners Manage high-value negotiations and build long-term partnerships with C-level executives and decision-makers Strategic Leadership Develop and execute innovative business strategies to drive revenue growth and market expansion Spearhead go-to-market (GTM) strategies, ensuring strong alignment with business goals Continuously monitor market trends, competitive landscapes, and emerging opportunities to drive innovation Operational Excellence Optimize and oversee end-to-end sales operations, ensuring seamless execution and client satisfaction Implement new systems, data-driven sales analytics, and automation tools to maximize efficiency Build, lead, and train high-performing teams, fostering a culture of growth, collaboration, and accountability Technical & Communication Skills Proficiency in CRM tools, lead generation platforms, and sales automation Excellent communication, negotiation, and presentation skills Strong analytical skills to interpret data and make business-driven decisions

Join as a Fund Accounting Operations Specialist, where youll ensure precise Net Asset Value delivery. Collaborate with global partners to oversee daily production and resolve inquiries. Embrace the opportunity to enhance operational efficiency and reduce risk in a dynamic environment. Job Summary As a Fund Accounting Operations Specialist within the Fund Accounting team, you ensure high-quality Net Asset Value delivery. You partner with global business lines and offshore teams for daily production oversight. You focus on accurate and timely delivery, resolving inquiries and improving processes. Job Responsibilities Produce accurate and timely Net Asset Values. Assist management with relevant inquiries. Ensure partners meet processing deadlines. Resolve client inquiries with Client Service. Follow established procedures for accuracy. Assist on ad-hoc projects as needed. Identify operational efficiencies. Develop knowledge of client workflows. Reduce risk and improve efficiency. Collaborate with global business partners. Maintain diligence in daily oversight. Required Qualifications, Capabilities, and Skills Demonstrate experience in fund accounting. Exhibit coursework or internships in finance. Collaborate effectively with global teams. Ensure accuracy in Net Asset Value production. Resolve inquiries diligently. Identify areas for operational improvement. Communicate effectively with partners. Preferred Qualifications, Capabilities, and Skills Develop logistical approaches to oversight. Enhance operational efficiency. Focus on risk reduction strategies. Build strong client relationships. Adapt to dynamic environments. Manage time efficiently. Be inquisitive and detail-oriented.

Key Responsibilities: A. Operations Management (70%) Oversee daily operations to ensure the smooth delivery of mental health services, including counselling, support and wellness programs. Assist in developing and implementing operational strategies, policies, and procedures aligned with the organization's mission. Establish and track key performance metrics (KPIs) for service effectiveness, user outcomes, and resource utilization. Coordinate with therapists, mental health advisors, and support functions to ensure seamless service delivery. Work closely with external partners, including vendors, consultants, government agencies, to enhance mental health initiatives. Ensure contract management processes align with budgetary and operational needs. Ensure compliance with ethical guidelines, and data protection laws. Develop and enforce policies related to client confidentiality, ethical treatment, and safety protocols. Monitor and mitigate operational risks, including client safety concerns, data security, and crisis management preparedness. Handle the backend operations of iDare platforms (mobile & website) Coordinate with IT team (Internal & External) to ensure smooth integration of electronic case records (EHRs), appointment scheduling systems, and secure communication tools. Monitor and troubleshoot backend system issues to minimize disruptions in virtual therapy sessions and online resources. Implement technology improvements based on company requirements (client feedback) to enhance digital accessibility. B. Data Management (30%) Oversee data collection, storage, and analysis related to user case outcomes, program effectiveness, and service accessibility. Ensure the accuracy and security of user records, case files, and treatment plans in compliance with legal and ethical standards. Develop and maintain a structured data governance framework for managing sensitive client information. Analyze operational data to identify trends in user engagement, success rates, and service demand. Generate reports and dashboards to support decision-making for program improvements and strategic planning. Use data insights to optimize resource allocation, improve service reach, and enhance mental health intervention strategies. Implement automation tools to streamline data entry, user registration, and administrative workflows. Work with counsellors, mental health advisors and leadership teams to use data insights in treatment planning and service development. Ensure data-sharing processes are efficient, secure, and aligned with best practices for mental health organization. Requirements: 6-8+ years in operations management, data analytics, and executive support, preferably in healthcare or mental health. Expertise in service operations, telehealth, EHR management, and regulatory compliance. Strong data analysis, workflow optimization, and automation skills to enhance efficiency and patient outcomes. Excellent leadership, communication, and problem-solving abilities in fast-paced environments. High level of integrity, discretion, and accountability in handling confidential data. Proficiency in Microsoft Office, data tools (Power BI, Tableau, SQL), and project management software. Proactive, adaptable, and solutions-focused with a strong sense of ownership. Flexible to oversee operations or asssist outside regular office hours if business needs or client requests arise. Why Join Us: Opportunity to work in a dynamic and innovative environment. Competitive salary and benefits package. Room for growth and professional development. Joining a team dedicated to making a positive difference in society, where you'll have the chance to pioneer innovative solutions in addressing and combating abuse. iDare is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply. If you're looking to be part of something meaningful, to work in a supportive and inclusive environment, and to make a tangible impact on society, then iDare is the place for you. Join us in our mission to build a safer and healthier world for all.

Define, coordinate resources (people & equipment) as needed to meet production plan requirements, ensuring the department budget plan is achieved. Maintain appropriate staffing & overtime levels to support business needs. Update equipment capacity Required Candidate profile Direct & coordinate operations to meet performance objectives related to safety, quality, delivery, productivity, and expense management. Support New Product Development / Launches.

As an Escalation Specialist II on our Customer Support team, you will play a critical role in driving the resolution of complex, high-impact technical issues across the organization. Acting as a strategic problem solver and a trusted point of contact, you'll coordinate cross-functional efforts partnering closely with support, engineering, product, and senior leadership to ensure swift, accurate, and long-term solutions for our customers. you'll be the voice of the customer internally, advocating for their needs while keeping internal stakeholders informed and aligned. Your ability to think both tactically and strategically will be essential in resolving immediate issues and preventing future ones. Success in this role means balancing data-driven execution with human empathy bringing clarity to complex situations, de-escalating sensitive interactions with professionalism, and relentlessly pursuing outcomes that build trust and deliver impact. This is a high-visibility role for someone who is customer-obsessed, detail-oriented, and driven to create scalable, lasting change within a fast-paced, forward-thinking environment. Role & Responsibility Serve as a key point of contact in managing and resolving client escalations within the Technical Operations organization. Collaborate with support, technical, engineering, and partner teams to drive timely resolution of escalated issues. Build strong relationships with clients and partners to foster trust and effective communication. Proactively manage escalations to prevent aging and ensure appropriate prioritization of high-urgency cases. Maintain accurate tracking and documentation of all escalated issues, including resolution plans and status updates. Contribute to the continuous improvement of escalation tracking and resolution processes. Partner with cross-functional teams (eg, product, engineering) to share customer feedback and support product enhancements. Analyze escalation trends and resolution metrics to identify areas for operational improvement. Create and maintain knowledge base content to reduce repeat issues and enhance self-service capabilities. Advocate for the customer by ensuring their concerns are effectively represented and addressed. Conduct root cause analyses of recurring issues and recommend long-term solutions. Consistently exceed performance goals and contribute to overall team success. Job Requirements Bachelors Degree or equivalent experience in Computer Science or related fields. 5+ years applicable experience in a similar role preferred Ability to think through and solve technical challenges Organizational and time management skills Great written and verbal English communication skills Willingness to always learn and improve, plus an independent way of working Work hard, play hard attitude

About Amazon.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Account Management As a Manager, Account Management as part of Amazon Vendor Services (AVS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon AVS vendors. AVS team is looking for a bright, customer centric, driven, and creative people leader to join our team. The role leads a team of Account Managers responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new selection, merchandising, and operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors. You will lead the team to conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the vendor s traffic, brand awareness, customer conversion, and revenue on Amazon. Also you will look into strategic and operational aspects of their business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. Responsibilities Include Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience for buying consumers Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. Lead a team of Account Managers, prioritizing strategic initiatives and provide escalation support as needed. Manage end to end goal setting for team to align with organizational goals. Build relationships with Selling Partners across the portfolio; proactively build joint business plan action items and act as a point of escalation for outstanding issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage Selling Partner needs and monitor complexity through efficient resource allocation of Account Managers. Monitor Selling Partner satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Account Managers as appropriate. others 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders 3+ years of mentoring, leading and coaching experience

About Amazon.com Amazon.com strives to be Earths most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want low prices, vast selection, and convenience Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazons evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the companys DNA. The worlds brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world. About the Role Team Manager, Vendor Consultants Team RBS AVS As a Vendor Consultants Manager in Retail Business Services (RBS), you will have the exciting opportunity to help shape and deliver on the strategy for managing Amazon vendors. RBS team is looking for a customer centric, driven, and creative people leader to join our team. The role leads a team of Vendor Consultants responsible for managing business growth for some of the most influential Selling Partners (vendors) on Amazon, ensuring Selling Partner satisfaction with the program through a high level of service and operational standards. In this role, you will manage strategic joint business plans for Selling Partners across your team by collaborating with them to explore innovative ways to identify and execute new operational improvement opportunities. You will interface internally with leaders from our Retail and Vendor Services teams and will be responsible for all operational aspects of the vendor s business with Amazon. Your team will engage directly with multiple internal teams to optimize the product line for key manufacturers (vendors) on Amazon. The candidate thrives in an ambiguous environment where they must develop, implement and iterate data, processes, mechanisms and guardrails to improve the customer experience. Further, the candidate is a business owner who understands the key levers to drive business growth and can operationalize those levers across their team. They have a passion for people leadership and are at their best when they re building, developing and managing high-performing teams. Your team will utilize a wide range of skills and work across major functional areas such as site merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance of strategic vendor partners at Amazon. In this role you will be focused on the strategic and operational aspects of managing the customer relationships. You will lead the team that looks into strategic and operational aspects of vendors business with Amazon, root cause analysis of issues and opportunities affecting the vendor s business. A day in the life Responsibilities Include: Lead a team of Vendor Consultants, prioritizing strategic initiatives and provide escalation support as needed. Success will be measured by the performance of your internal teams on input metrics and impact of vendors on creating a great customer experience. Identify, action and/or provide advice on how to improve business input metrics that drive growth and improve end customer experience, in collaboration with other Amazon programs and teams. Manage end to end goal setting for team to align with organizational goals. Build relationships with stakeholders across the portfolio; proactively build joint business plan action items and act as a point of escalation for issues, questions, and concerns. Act as a thought leader in defining success criteria and understand business needs of Selling Partners in an ever-changing business environment. Contributes to and leads strategic plans and documents for the organization. Leads recruiting and hiring efforts across direct team and broader organization. Manage stakeholders needs and monitor complexity through efficient resource allocation of Vendor Consultants. Monitor stakeholders satisfaction survey results to analyze both positive and negative feedback trends. Establish improvement plans and mange expectations with Vendor Consultants as appropriate. 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software 2+ years of mentoring, leading and coaching experience

• Preventive and Corrective Maintenance of Small Cell, Wifi, UBR + UBR (Air Fiber Back Haul), L2 Switch, OSP / Common o Battery Maintenance o Earthing Maintenance o Overall hygiene of site • Replacing Faulty cards with Healthy Spares at site

Job Title - Executive Service Operations (Repair & Replacement) Exp. - 0-5 years CTC - Upto 3.5 LPA Location - Marol, Andheri East (Mumbai) Overall Purpose of the Role Ensuring timely and quality fulfilment of customers service requests Areas of Responsibility Interact/Coordinate with partners to fulfil service requests in defined TAT. Provide superior customer service Preparing different Reports, i.e. Daily/Weekly/Monthly. Validation of documents required for claims approvals & fulfillment. Ensuring regular updates in system Validation/Recon of Vendors Payables Qualification & Experience Required Graduate or Equivalent. Experience of 0-5 years as a Service Coordinator/Executive is desirable, Freshers can also been considered. Malayalam speaking language is mandatory Skills Required Customer orientation Team working skills Quick Learnability skills and adaptability Highly organized and efficient. Ability to prioritize and handle multiple tasks Ability to publish reports Command on MS Excel and basic computer knowledge Proficient in English and Hindi both for written and verbal communication Interested can share CV on given id sangeeta.rajput@techguard.in