Operations Executive

We're Hiring: Sales & Operations Executive

• Location: Gurugram
• Department: Operations
• Employment Type: Full-time

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About the Role

This role is ideal for someone who is detail-oriented, analytical, and proactive. You will manage sales data, forecasting, logistics operations, and act as the central POC for Uniware. If you love working with numbers, systems, and cross-functional coordination, this role is for you.

Key Responsibilities

Sales Data Analysis & Forecasting

• Analyse daily/weekly/monthly sales data to identify trends and gaps.
• Prepare accurate sales forecasts to support inventory planning.
• Share actionable insights to improve sales performance.

Logistics & Operations Management

• Oversee daily logistics, dispatch, returns, and order flow.
• Coordinate with warehouse teams, courier partners, and internal teams.
• Manage end-to-end operations via Uniware and ensure SLA compliance.

DRR-Based Sales Planning

• Track Daily Run Rate to guide inventory and sales planning.
• Ensure product availability based on sell-outs.
• Share DRR-based reports to support strategic decisions.

Demand Planning & Vendor Coordination

• Identify demand patterns and maintain optimal stock levels.
• Coordinate with vendors for POs, replenishments, and follow-ups.
• Prevent stockouts and overstocking through timely procurement.

Central POC for Uniware

• Handle all Uniware-related processes, training, and issue escalation.
• Ensure clean SKU mapping, product listing accuracy, and smooth order flow.
• Maintain high system hygiene across all operations.

Required Skills & Qualifications

• Bachelor's degree in Business, Operations, Supply Chain, or related field.
• 13 years experience in sales ops, logistics, or e-commerce.
• Proficiency in Uniware and Shopify is a must.
• Strong analytical skills with Excel/Google Sheets expertise.
• Excellent coordination, communication, and problem-solving abilities.

Preferred Skills

• Experience in D2C, retail, or e-commerce sectors.
• Knowledge of DRR-based planning & forecasting.
• Ability to thrive in fast-paced, dynamic environments.

Why Join Us

• Work closely with leadership and drive high-impact operations.
• Fast-growth environment with immense learning in e-commerce & analytics.
• Supportive team culture that values ownership and innovation.

If this sounds like your next career move, apply now and grow with us!