Operations Executive

Interested Candidates can whatsapp cvs on 7249472569

OPERATIONS EXECUTIVE / ASSISTANT MANAGER – OPERATIONS

1. Position Details

Department: Operations / Project Execution | Reports to: Operations Manager / Head – Operations | Location: As assigned

Interfaces: Customer Service, PPC, Procurement, Quality, Finance; manufacturing vendors, fabricators, transporters and installation agencies.

2. Job Summary

Responsible for end-to-end execution of assigned offline branding projects: planning, in-house/outsourced manufacturing coordination, quality, logistics, installation and closure. Ensure delivery to approved specifications, timelines and budgets, coordinating multiple vendors and projects across locations.

3–5. Key Result Areas, Duty Statements and Performance Standards

1. Project Planning and Scheduling

Duties: Validate confirmed orders, drawings, quantities, sites and deadlines; prepare milestones, resource plans, risk contingencies and daily execution tracking with PPC and Procurement.

Standards: Execution plans for 100% of projects; ≥95% schedule adherence; immediate escalation of critical delays.

2. In-house / Outsourced Manufacturing and Vendor Coordination

Duties: Issue approved job requirements to manufacturing/fabrication vendors; verify materials and production readiness; monitor progress and vendor performance; support Procurement in vendor reviews.

Standards: 100% authorized work orders/POs; vendor acknowledgement of specifications and dates; ≥95% vendor on-time delivery; daily monitoring of critical jobs.

3. Quality Assurance and Technical Compliance

Duties: Check materials, dimensions, printing, finishing and workmanship against approved specifications; coordinate in-process/pre-dispatch inspections; rectify defects and track CAPA.

Standards: 100% compliance at designated critical inspection points; ≥98% first-time quality acceptance; no dispatch with unresolved critical defects.

4. Logistics, Dispatch and Installation

Duties: Plan packing, dispatch, transport and site installation; check quantities, labels and site readiness; coordinate safe execution; obtain proof of delivery and completion photographs/reports.

Standards: ≥95% on-time-in-full (OTIF) delivery; 100% dispatch documentation; site observations closed within agreed timelines; minimize damages/shortages.

5. Project Cost Control

Duties: Monitor production, logistics, installation and incidental expenses against approved budgets; flag overruns; secure prior approvals; reduce rework, waste and emergency costs.

Standards: Projects within approved budgets; zero unauthorized expenditure; final cost closure within 3 working days, subject to vendor invoices/records.

6. Project MIS and Documentation

Duties: Maintain project trackers, critical-job progress reports, vendor commitments, dispatch/installation status, action logs and project closure records; attend weekly reviews.

Standards: Current trackers and timely MIS; 100% traceability of POs, dispatch and installation records; assigned actions tracked to closure.

7. Risk Management and Customer Support

Duties: Identify vendor, production, transport and site risks; solve issues within authority; coordinate changes and concerns with Customer Service; investigate repeat failures and develop alternatives.

Standards: Escalate critical risks the same working day; maintain risk register for major projects; implement corrective actions by agreed dates.

8. Productivity, Improvement and Discipline

Duties: Improve workflows and vendor productivity; standardize records; reduce delays, wastage and rework; comply with SOPs, quality and financial controls.

Standards: Full SOP/approval compliance; at least two improvement initiatives annually; measurable cost/rework reduction where feasible.

6. Job Factors

Technical / functional skills: Advanced project execution, vendor follow-up, POSM/signage/printing knowledge, quality inspection, logistics/installation, problem-solving, Excel/MIS and team coordination; intermediate–advanced outsourced manufacturing management and cost/budget control.

Experience: Operations Executive—2–4 years (preferably 1–2 in relevant industry), assigned jobs under supervision, routine vendor follow-up and cost reporting. Assistant Manager—5–7 years (preferably 3+ in industry), multiple projects independently, vendor issue resolution, budget variance control and possible supervision of coordinators/site teams.

Preferred sectors: Offline branding, POSM, signage, printing, fabrication, visual merchandising, retail branding, logistics or installation.

Education: Diploma/degree in Mechanical, Production or Industrial Engineering, Operations Management or related field; relevant experienced graduates considered. Project, Quality or Supply Chain certification advantageous.

Behavioural competencies: Ownership, accountability, urgency, analytical thinking, cost consciousness, accuracy, discipline, teamwork and resilience under pressure.

Pay: ₹10,000.00 - ₹32,000.00 per month

Benefits:

• Commuter assistance
• Leave encashment
• Paid time off
• Provident Fund
• Work from home

Work Location: In person