Service & Operation Manager Equitas Small Finance Bank

14.0 - 19.0 years

2 - 5 Lacs

Mumbai, Mulund

Work from Office

We are looking for a skilled Service & Operation Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 14 years of experience in the BFSI industry, with expertise in service and operations management. Roles and Responsibility Manage and oversee daily operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze operational data to identify areas for improvement and optimize processes. Ensure compliance with regulatory requirements and industry standards. Lead and motivate teams to achieve exceptional performance and results. Job Requirements Proven experience in service and operations management within the BFSI industry. Strong understanding of banking operations, regulations, and industry trends. Excellent leadership, communication, and problem-solving skills. Ability to analyze complex data and make informed decisions. Experience in managing budgets, resources, and personnel. Strong attention to detail and ability to prioritize tasks effectively.

Posted 19 hours ago

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