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5.0 - 7.0 years
0 Lacs
mumbai, maharashtra, india
On-site
Role Summary: The Key Account Manager will be responsible for managing and maintaining relationships with existing clients, ensuring that agreements with both the company and AMCs are effectively tracked and closed. This role requires strong communication skills and a solid understanding of the domain to effectively engage with AMCs, identify challenges, and provide solutions to enhance customer satisfaction and drive business success. Key Responsibilities: New AMC Acquisitions Own the sales funnel for AMCs where Cybrilla is not yet contracted or live. Identify stakeholders (business, digital, operations, compliance) and run structured outreach, demos, and follow-ups. Work closely with the C...
Posted 2 weeks ago
3.0 - 5.0 years
5 - 9 Lacs
mumbai
Work from Office
About the Role: We are looking for a dedicated and customer-centric professional to join our team. This role acts as the primary point of contact for customers and distributors, ensuring seamless service delivery, regulatory compliance, and a positive customer experience across multiple touchpoints. The ideal candidate will bring strong operational expertise, a problem-solving mindset, and the ability to guide both customers in navigating complex financial products and processes. Key Responsibilities: Act as the primary support point for customers and distributors across multiple channels Call, email, chat, and social media ensuring prompt, accurate, and empathetic responses. Handle customer...
Posted 2 months ago
0.0 years
0 Lacs
chennai, tamil nadu, india
On-site
Key Responsibilities: Modern Trade Account Management: Handle and grow sales through MT key accounts like Reliance, Apollo, D-Mart, More, Spencers, Big Bazaar, etc. Ensure SKU availability, visibility, and placement in all modern trade outlets. Plan and execute monthly promotions and offers in collaboration with the marketing team. Sales Target Achievement: Achieve monthly, quarterly, and annual sales targets. Drive growth across assigned MT outlets and increase market share. Merchandising and Visibility: Implement visual merchandising standards and ensure brand visibility as per guidelines. Supervise and guide merchandisers across MT outlets. Relationship Building: Develop strong working re...
Posted 3 months ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai
Work from Office
We are looking for a skilled Operations Officer to join our Account Processing Unit team at Equitas Small Finance Bank. The ideal candidate will have 2-7 years of experience in the BFSI industry, with expertise in account processing and operations management. Roles and Responsibility Manage and oversee daily account processing activities to ensure accuracy and efficiency. Develop and implement process improvements to increase productivity and reduce errors. Collaborate with cross-functional teams to resolve operational issues and enhance customer satisfaction. Analyze and report on key performance indicators (KPIs) to identify areas for improvement. Ensure compliance with regulatory requirem...
Posted 4 months ago
5.0 - 6.0 years
2 - 5 Lacs
Jalandhar
Work from Office
We are looking for a skilled professional with 5-6 years of experience to join our team as a Service & Operation Manager in the BFSI industry. The ideal candidate will have a strong background in managing services and operations, with excellent leadership and communication skills. Roles and Responsibility Manage and oversee daily operations to ensure efficiency and productivity. Develop and implement strategies to enhance customer satisfaction and loyalty. Lead and motivate teams to achieve operational excellence and meet targets. Analyze performance metrics and identify areas for improvement. Collaborate with cross-functional teams to drive business growth and expansion. Ensure compliance w...
Posted 4 months ago
14.0 - 19.0 years
2 - 5 Lacs
Mumbai, Mulund
Work from Office
We are looking for a skilled Service & Operation Manager to join our team at Equitas Small Finance Bank. The ideal candidate will have 14 years of experience in the BFSI industry, with expertise in service and operations management. Roles and Responsibility Manage and oversee daily operations to ensure efficient service delivery. Develop and implement strategies to enhance customer satisfaction and loyalty. Collaborate with cross-functional teams to achieve business objectives. Analyze operational data to identify areas for improvement and optimize processes. Ensure compliance with regulatory requirements and industry standards. Lead and motivate teams to achieve exceptional performance and ...
Posted 5 months ago
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