6 Operations Background Jobs

Job Description Purpose of the role To support the organisation, achieve its strategic objectives by the identification of business requirements and solutions that address business problems and opportunities. Accountabilities Identification and analysis of business problems and client requirements that require change within the organisation. Development of business requirements that will address business problems and opportunities. Collaboration with stakeholders to ensure that proposed solutions meet their needs and expectations. Support the creation of business cases that justify investment in proposed solutions. Conduct feasibility studies to determine the viability of proposed solutions....

Role Overview: LSEG is a leading global financial markets infrastructure and data provider, playing a crucial role in the world's financial system. As part of the team reporting to the Team Lead - Controls Services, you will be responsible for operating internal controls across different processes within COO. Your role will involve ensuring the accurate completion of control operations within defined timelines, collaborating with customers/partners to understand operational process changes, raising control-related issues, recommending and implementing improvements to control processes, and supporting audits. Key Responsibilities: - Be accountable for the internal control operation. - Ensure ...

As a Control Services Analyst at LSEG, you will play a crucial role in ensuring the internal control operations across various processes in the COO department. Your responsibilities will include: - Being accountable for the internal control operation and ensuring a clear understanding of the objectives and risks being mitigated. - Preparing and revising standard operating procedures for controls as needed. - Completing control operations with accuracy and within defined timelines. - Gathering and storing evidence for future retrieval purposes. - Collaborating with customers/partners to align operational process changes with control design and operation. - Identifying and raising control-rela...

As a Quality Analyst, your role will involve completing daily quality checks as per process requirements and meeting monthly sampling numbers for both voice and non-voice processes. You will be responsible for documenting quality scores, specific observations, feedback, and comments in the monitoring form. Providing timely feedback to agents for identified errors and completing Root Cause Analysis (RCA) for all errors are key aspects of your responsibilities. It will be expected of you to create Error Analysis/RCA Reports within defined timelines and ensure that the QA process adheres to ISO guidelines. Identifying areas of improvement for staff and sharing them with the Assistant Manager Qu...

About PhonePe Group: At PhonePe, we take extra care to ensure that you give your best at work every day! Creating the right environment for you is just one of the things we do. We empower people and trust them to do the right thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of the best minds in the country, and executing on your dreams with purpose and speed, join us! As a part of the Lending Operations team at PhonePe, you will be involved in day-to-day business operations supporting the Sales, Collections, and Customer/Merchant e...

As a Service Center Operations Leader at Emerson, you will play a crucial role in driving operational excellence within our service center, Calibration & Repair activities, and Educational Services. Your responsibilities will include setting up infrastructure and work processes, obtaining ISO/IEC 17025 certification for the calibration lab, ensuring safe operations, implementing global RMA processes, and guaranteeing high-quality service delivery and customer satisfaction. You will lead a team of skilled technicians, oversee process improvements, and ensure compliance with industry standards. Your key responsibilities will involve maintaining a safe work environment, optimizing processes, an...