Operations Associate

Scoutit

1 - 3 years

Hyderabad Telangana India

Posted:2 weeks ago

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Job Description

We're looking for

Operations Associates

Salary

: INR 12,00,000 - 15,00,000 / year

Responsibilities

Contribute feedback to develop new content and refine the existing content library
Research escalated customer issues and provide customer-centric resolutions
Accessing multiple electronic systems and documenting steps taken, while efficiently and accurately completing the customer request
Participating in projects or process improvements to drive operational excellence
Meeting established goals for all performance metrics, including chat quality, productivity and schedule adherence, to provide an exceptional level of service to prospective and current customers

Eligibility

1 year of experience
Proficient with Microsoft Suite (including Word, Excel, PowerPoint, and Outlook)

(*Note: This is a requirement for one of Scoutit's clients)
Skills: management,operations,adherence

Skills Required

word powerpoint microsoft suite

Work Mode

On-site

Job Type

Full Time

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