114 Operations Analyst Jobs - Page 3

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a KYC Operations Analyst within our client-facing teams, you will be tasked with ensuring all client KYC records adhere to regulatory standards. Your responsibilities will include validating all documentation involved in the operational KYC activities for new clients and managing the periodic renewal process for all clients, ensuring a high-quality product. You will also oversee the collection and verification of data, ensuring all KYC records are accurate and complete before the final review by the client-facing team. Staying current with all regulatory changes and requirements around client KYC, Suitability, and Documentation is a key expectation in this role. This position provides the opportunity to work closely with the Lines of Business (LOBs) to implement and operate a sustainable and scalable operational process supporting clients throughout the KYC lifecycle. Job Responsibilities Understand and implement KYC standards, guidelines, policies, and procedures. Handle and maintain confidential client documentation. Collect and verify confidential client data via publicly available and internal sources. Understand the firm s KYC requirements when completing documentation inclusive of Customer Identification Program (CIP), Minimum Due Diligence (MDD), Enhanced Due Diligence (EDD), Local Due Diligence (LDD), Specialized Due Diligence (SpDD), and Product Due Diligence requirements (PDD). Review client data/processes to meet firm-wide quality standards. Interpret alerts and communicate to management when applicable. Engage with Middle Office and be part of KYC/AML interactions to complete the case as per the timeline. Comprehend the KYC risk factors and draft the overall risk summary for the client. Required Qualifications, Skills and Capabilities Bachelor s Degree or Graduate Degree. Knowledge of KYC is essential with Minimum 4 years experience (Audit, Control, Risk, AML, and Research may also be areas of experience) Strong research, analytical and comprehension skills, with ability to analyze large amounts of data Client focused with great customer engagement skills Experience in adhering to controls and compliance standards Self-starter with high levels of commitment & motivation to work with data, fix issues and achieve success in a team environment

We re transforming the software industry. We re Flexera. With more than 50,000 customers across the world, we re achieving that goal . But we know we can t do any of that without our team . Ready to help us re-imagine the industry during a time of substantial growth and ambitious plansCome and see why we re consistently recognized by Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at flexera.com Roles Responsibilities: The Renewal Operations Analyst will be responsible for managing the renewal process from quote to obtaining the purchase order. This involves: Engaging with customers using phone, email, or other media, on their upcoming renewals Delicately but professionally working through customer objections to secure on-time renewals Responding to customer emails and requests within one business day of receipt Logging all customer interactions in Salesforce.com Once fully trained, expect to work with approximately 150 renewals per quarter Have a high-level understanding of Flexera products and be able to clearly communicate our various support plans Adhere to and follow all service level expectations May be asked to work EMEA or North America hours Requirements: 2+ years of experience preferably in Operations, Order Processing or Renewals Excellent written and verbal communication skills. Language skills: English. Prior experience using Salesforce or another CRM solution. Bachelors degree from an accredited college or university or relevant experience.

Official Title: Data Operations Analyst About YipitData: YipitData is the leading market research and analytics firm for the disruptive economy and recently raised up to $475M from The Carlyle Group at a valuation over $1B. We analyze billions of alternative data points every day to provide accurate, detailed insights on ridesharing, e-commerce marketplaces, payments, and more. Our on-demand insights team uses proprietary technology to identify, license, clean, and analyze the data many of the world s largest investment funds and corporations depend on. For three years and counting, we have been recognized as one of Inc s Best Workplaces . We are a fast-growing technology company backed by The Carlyle Group and Norwest Venture Partners. Our offices are located in NYC, Austin, Miami, Denver, Mountain View, Seattle , Hong Kong, Shanghai, Beijing, Guangzhou, and Singapore. We cultivate a people-centric culture focused on mastery, ownership, and transparency. Why You Should Apply NOW: We are seeking a highly skilled and detail-oriented Data Operations Analyst to play a crucial role in developing custom product attribution solutions based on unique customer needs. This position requires a deep understanding of consumer product data, a strong combination of technical abilities, and a proactive approach to delivering high-quality results. The Data Operations Analyst will work closely with our corporate retail and brand customers, who may have different approaches to organizing and structuring their categories. Your primary responsibility will be to map products to customer requirements using a blend of manual tagging and machine-learning tools. About The Role: The Data Operations Analyst plays a critical role in developing custom product attribution based on unique customer needs. Each of our corporate retail and brand customers thinks about the structure of their categories in slightly different ways, and the Data Operations Analyst will execute the mapping of products to their requirements using a combination of manual tagging and machine learning tools. Interpretation and execution design require strong judgment. The ideal candidate should bring a combination of technical skills, knowledge of consumer product data, strong attention to detail, and accountability to plan and deliver projects on time with a high degree of accuracy. This is a fully-remote opportunity based in India. During onboarding and training period, we expect several hours of overlap with US time zones. Afterward, hires should be available for meetings and check-ins with their US managers and colleagues; however, outside of these specific times, standard work hours can be flexible. As Our Data Operations Analyst, You Will: Work with corporate retail and brand customers to understand their category structures and product attribution requirements. Execute the mapping of products to customers category needs, utilizing both manual tagging and machine learning tools. Apply strong judgment and interpretation skills to ensure that data mapping aligns with customer specifications and business goals. Collaborate with cross-functional teams to plan and deliver projects on time, ensuring high levels of accuracy and precision. Continuously monitor and improve product attribution processes to increase efficiency and quality. Leverage technical skills to enhance existing processes and tools that support data operations. Maintain strong attention to detail and ensure accuracy in every aspect of the data mapping process. Take accountability for successfully executing projects, including meeting deadlines and client expectations. You Are Likely To Succeed If You Have 1-2yrs of experience developing a strong technical background, including applied Python, Pyspark, and/or SQL skills RegEx experience is not mandatory but would be considered a nice-to-have skill Proficiency in data analysis, tagging systems, and machine learning tools. Knowledge of consumer product data and experience working with retail or brand data. Exceptional attention to detail, with a focus on delivering high-quality, accurate results. Excellent problem-solving and critical-thinking skills. The ability to manage multiple tasks and projects while maintaining a high degree of accuracy. Strong communication and collaboration skills to work with internal teams and external clients. Proven ability to execute projects efficiently and meet deadlines. Preferred Skills for This Position Include: Experience with data management platforms, product attribution systems, or machine learning tools. Familiarity with data mapping, tagging, and categorization practices. If you are a proactive, technically skilled individual with a passion for data and product attribution, we invite you to join our dynamic team! Apply today to help shape the future of data operations for our retail and brand customers. What We Offer: Our compensation package includes comprehensive benefits, perks, and a competitive salary: We care about your personal life and we mean it. We offer vacation time, medical insurance, parental leave, learning reimbursement, and more! Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. The annual salary for this position is anticipated to be 16,60,000 - 20,75,000 (INR). The final offer may be determined by a number of factors, including, but not limited to, the applicants experience, knowledge, skills, and abilities, as well as internal team benchmarks. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal-opportunity employer. Job Applicant Privacy Notice

Join us as a Customer Service & Operations Analyst This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes You ll be actively participating in initiatives to improve customer service, processes and procedures You ll hone your existing analytical skills and be well positioned to advance your career in this fast-paced role Were offering this role at associate level What youll do In this key role, you ll be providing crucial support to customers and colleagues in our contact centres. You ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. You ll also be: Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Acting as a liaison point between other teams to coordinate activities and mitigate the impact of incidents Keeping accurate records of day-to-day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills youll need To be successful in this role, you ll need to have excellent planning and organisational skills, along with good attention to detail. You ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. You ll also need: Experience of analysing and using performance data The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills, including Excel Hours 45 Job Posting Closing Date: 21/05/2025

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 08/05/2025

Understands application of the principles in the defined tasks related to order to cash process. Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy. Collections & Cash Application Voice calling Dispute Management Customers account Cash Application Account reconciliation Dr and Cr clarity Basic accounting knowledge SAP knowledge Required Customer Orientation Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager / counterparts / Stakeholders Accountability. Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration & Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo. Resolves conflicts at his / her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required. Analytical Thinking & Problem Solving Identifies anomalies, errors, and aberrations in output Dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills Qualifications B.Com/Mcom/MBA (Finance)

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. We are looking for Operations Analyst to join our Operations team. Your Job will be responsible for working on resolving claims and or tasks associated to US healthcare RCM. But enough about us; let s talk about you. You are a curious person who is great at identifying problems and seeing them through to resolution. You would rather be an expert in a specific area than a generalist, but still need to know how your work fits in with the bigger picture. You are careful and detail-oriented but at the same time very efficient in your work, and are always looking for ways to streamline processes and cut out waste. The Team: The operations team holds accountability of critical parts of workflows of athenahealth. We execute driving key initiatives in athenaClinicals and athenaCollector by working with our customers as well as internal stakeholders. We are responsible for leveraging the knowledge in the athenaNet platform in order to improve the product and advance our services. Job Responsibilities Perform tasks or related responsibilities and achieve desired output on specified process in healthcare RCM Achieve desired quality of service as required by standard operating procedure and support in continuous performance improvement to offer best quality services Responsible to maintain important logs and documentation regarding the details of the tasks performed Education & Experience Required: Bachelor s degree or equivalent 2-3 years experience in fast paced environment Domain exposure Posting, Remittance tracking, Remit record knowledge added advantage, Revenue cycle management, and Denial management About athenahealth Here s our v ision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. What s unique about our locations From an historic, 19 th century arsenal to a converted, landmark power plant, all of athenahealth s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India plus numerous remote employees all work to modernize the healthcare experience, together. Our company culture might be our best feature. We dont take ourselves too seriously. But our workThat s another story. athenahealth develops and implements products and services that support US healthcare : It s our chance to create healthier futures for ourselves, for our family and friends, for everyone. Our vibrant and talented employees or athenistas , as we call ourselves spark the innovation and passion needed to accomplish our goal . We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. Our size makes a difference, too: W e are small enough that your individual contributions will stand out but large enough to grow your career with our resources and established business stability . Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth s Corporate Social Responsibility ( CSR ) program, we ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement. What can we do for you Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces some offices even welcome dogs. In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued . We also encourage a better work-life balance for athenistas with our flexibility . W hile we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

Job Title Security Operations Analyst Location Bangalore, Karnataka, India What you will do As a Security Operations Analyst, you will play a critical role in monitoring and responding to security incidents, identifying vulnerabilities, and ensuring compliance with security policies. You will collaborate with various stakeholders to enhance the security posture of our organization and support incident response activities. How you will do it Monitor security alerts and events from various security tools and platforms. Investigate security incidents, perform root cause analysis, and document findings. Assist in the management of security incidents, including containment, eradication, and recovery efforts. Conduct regular security assessments and vulnerability scans to identify potential risks. Collaborate with IT and other departments to remediate vulnerabilities and implement security best practices. Support incident response activities and maintain incident response documentation. Participate in security awareness training and educate staff on security policies and procedures. Stay updated with the latest security trends, threats, and technologies. What we look for Bachelors degree in computer science, Information Technology, Cybersecurity, or a related field. 4-6 years of experience in security operations, incident response, or a related field. Strong understanding of security frameworks and best practices (e. g. NIST, ISO 27001). Experience with security tools such as SIEM, IDS/IPS, and vulnerability management solutions. Knowledge of networking protocols and systems security concepts. Excellent analytical and problem-solving skills. Strong communication skills and the ability to work collaboratively in a team environment. Relevant cybersecurity certifications (e. g. CompTIA Security+, CEH, CISSP) are a plus. What we offer Competitive salary and performance-based bonuses. Comprehensive benefits package including health, dental, and retirement plans. Opportunities for professional development and continuous learning. Collaborative and inclusive work environment.

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Sumit Roy srozb@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

At Allstate, great things happen when our people work together to protect families and their belongings from life s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description Under general supervision, the Analyst III is responsible for providing a superior level of customer service and attention to customers who have a vehicle that needs repaired. The individual inspects vehicle damage (which may include automobiles, motorcycles, all-terrain vehicles and recreational vehicles), writes damage repair estimates, negotiates moderately complex settlements with repair facilities, and estimates repair times for rental/loss of use. Key Responsibilities Prepares, reviews, reconciles, and/or approves supplements Prepares damage estimates for moderately complex claims and locates parts Investigates moderately complex files, reviews damage, take photos, and determines reparability or total loss Documents a claim file with notes, evaluations, and decision-making process Summarizes documents and enters into claim system notes Negotiates and settles moderately complex claims in accordance with business unit best practices Initiates system generated checks and pays appropriate parties Evaluates diminished value in a moderately complex claim Determines valuation of salvage Conditions vehicles and prepares report for customers Education 4 year Bachelors Degree (Preferred) Experience 0-2 years experience (Preferred) Supervisory Responsibilities This job does not have supervisory duties. Education & Experience (in lieu) In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Primary Skills Shift Time Recruiter Info Saikiran Mayekar [C] sma2h@allstate.com About Allstate Joining our team isn t just a job it s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporations Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition. Learn more about Allstate India here .

Job Overview: The primary responsibility for the position is to verify the employment and education background of the applicants who apply for the jobs with our Clients in the United States. The verifications are done at our Mumbai Bangalore sites, India Search the web to find the listings for universities, colleges and companies. Initiate verification calls to verify the credentials of the applicants. Send written verification requests and faxes for verifications as per the policies of the institutions/organizations. Enter appropriate verified data into the system and generate a report. Follow quality guidelines and achieve the targets set by the Team Leader. Share necessary Information to update the Database in case of any changes/updates Follow the IT Policy and Data Security guidelines . Mentor new joiners and conduct regular Quality check Skills / Knowledge: Typing speed of 20 wpm /90% accuracy Ability to comprehend articulate Willingness to work night shifts Experience: Minimum 6 months experience, in an International BPO/KPO Education: HSC / Diploma (10+3) / Graduate

The primary responsibility for the position is to verify the employment and education background of the applicants who apply for jobs with our Clients at US. The verifications are done at our center in Mumbai, India. Roles Responsibilities: Search the web to find the listings for universities, colleges and companies. Initiate verification calls to verify the credentials of the applicants. Send written verification requests and faxes for verifications as per the policies of the institutions/organizations. Contacts the Applicants, Clients through Phone/Emails. Should be able to process Complex Tasks. Enter appropriate verified data into the system and generate a report. Follow quality guidelines and also achieve the targets set by the Team Leader. Also follow the IT Policy and Data Security guidelines. Mentors New Joiner Quality check. Contact Client Applicants through Email/ Phone Skills Required: Good English language skills - both written verbal Under-Graduate - minimum qualification 1 year BPO/KPO/Customer Service or similar background Flexible to work in rotations shifts/night shifts Attention to Detail

Job Overview: The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our Clients in US. Perform online research on criminal records. Quality check Follow quality guidelines and also achieve the targets set by the Team Leader. Follow the IT Policy and Data Security guidelines. Skills / Knowledge: Typing speed of 25 to 30 wpm / 90% accuracy. Ability to comprehend articulate Willingness to work in night shifts/rotational shifts Good communication skill High Customer Service orientation Eye for Detail Education: Graduation mandatory

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank Were offering this role at senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: At least 18 months of experience in AML/CDD/KYC, with the ability to make informed decisions and provide clear, well-defined justifications for the reviews conducted Experience in CDD Remediation, including performing CDD/EDD/TDD reviews, as the role requires validating client information through both internal and external sources ICA / CAMS certification is preferred An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems

We are looking for a highly organized and detail-oriented Senior Operations Analyst to join our team. In this role, you will be responsible for approving contract change required for complex contracts and ensuring they are clear, consistent, and aligned with business goals. You will use your strong analytical skills and business acumen to interpret contract terms, assess risks, and collaborate with cross-functional teams to ensure the smooth execution of contracts. The ideal candidate will have a keen eye for detail, an ability to communicate effectively, and a strong understanding of business objectives. This role is critical to ensuring that all contracts meet client expectations, are within budget, and mitigate any potential risks. Technical Skills: At least 2years of experience in Contractual Operations, SOX & compliance, procurement, vendor management Review & Evaluate SOWs: Conduct thorough reviews of Statements of Work to identify inconsistencies, missing information, or ambiguous language that could impact contract execution or business objectives. Interpret and Analyze: Analyze deliverables, responsibilities, and timelines outlined in SOWs to determine how they align with project goals and business outcomes. Ensure Business Alignment: Assess how SOWs align with overall business strategies, client needs, and budgetary requirements. Effective Communication: Present findings clearly and effectively, raising questions where clarification is needed, and communicating potential risks or concerns to relevant stakeholders. Reporting & Documentation: Create detailed reports or summaries that outline key findings and recommendations after reviewing SOWs, ensuring accurate documentation for internal and external stakeholders. Collaborative Support: Partner with procurement, legal, and vendor management teams to ensure that the terms and conditions within the SOW are fair, clear, and beneficial for all parties. Process Skills: Solid business acumen, Understanding how SOWs align with business goals, client needs, and budgets. Clear communication skills are essential for conveying findings to stakeholders effectively, both verbally and in writing. The candidate must be experienced in creating organized reports based on contract analysis. Proficiency in SharePoint, Excel, and Word is required for document management and reporting. A keen eye for detail and the ability to spot inconsistencies or risks in contractual terms is essential. Behavioral Skills: Result oriented team player Good in communication Interpersonal skills Problem solving mentality and positive attitude Certification: Bachelors degree in Business, Finance, or a related field. At least 2years of experience in Contractual Operations, SOX & compliance, procurement, vendor management, or a similar role. About Mphasis Mphasis applies next-generation tech Operation Analyst

Management Level G The Equiniti Group is looking for a Senior Infrastructure Operations Analyst to help us deploy and manage our Global Infrastructure hosted in Multiple data centre and cloud. We are searching for a passionate engineer to join our team to help us evaluate, implement, deploy and support technologies that enable our users to collaborate with UK & US Customers. The motivated candidate should have a firm understanding of IT System Infrastructure with good knowledge and understanding of server infrastructure (Windows & Linux), Fileservers, Security fundamentals, network devices such as load balancers and Firewalls. Responsibilities and skills required include: Proactively maintain and develop all operational infrastructure technology to maintain a 24x7x365 uptime service. Proactively monitoring system performance and capacity planning Good knowledge and experience in managing Linux: RedHat, CentOS, Debian, etc. Good knowledge and experience in managing Microsoft Infrastructures (Windows Server, Active Directory, RDS) and Hypervisor technology (Hyper-V and VMware) Manage, coordinate, and implement software upgrades, patches, certificates, hot fixes and on servers, workstations, and network hardware Awareness of vulnerability management systems and security remediation. Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP Expert in Powershell, Shell, Perl, and/or Python, terraform scripting Strong grasp on configuration management tools, such as Puppet and Chef, Ansible. Experience with DevOps tools such as Jenkins, Git, etc. Public cloud skills and awareness (eg Microsoft Azure, AWS) will be added advantage, particular with infrastructure as code skills. Excellent troubleshooting skills: Able to solve authentication issues, troubleshoot connectivity issues with servers and certificates. Experience with integrating applications and providing support related to infrastructure. Enhance and improve existing infrastructure through automation and reporting. Take handoff of problems from SME leads and work them independently to root cause. Own Root Cause Analysis and Problem Management for Infrastructure issues. Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. Skills, Attributes and Behaviour: The successful candidate will demonstrate the following skills and behaviour. Excellent verbal and written communication skills. Willing to work in Night shift / US Business Hours / On-Call as required Relevant and current certifications will be considered an advantage Should have process orientated approach. Desire to learn and ability to implement the learnings swiftly. Should be a Good Team player, highly motivated and ambitious. Ability to manage work as per the targets agreed. Ability to work in a virtual and remote environment. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

DigitalOcean is seeking a dedicated and customer-oriented Senior People Operations Analyst to join our People team. This role is crucial in delivering exceptional service to employees and managers, managing People processes effectively, and ensuring compliance with organizational policies. The ideal candidate will have strong problem-solving skills and a passion for supporting employee experiences. What Youll Be Doing: Field and resolve employee questions regarding reimbursements, payroll, benefits, and other HR-related matters, ensuring timely and accurate responses. Assist with the collection and submission of payroll-related data to service providers, statutory filing requirements, payroll approvals and payment confirmations to deliver global payroll and other forms of compensation compliantly, accurately and in a timely manner Accurately maintain the companys systems of record including HRIS, payroll, benefits and external technology solutions as well as internal employee records Assist with the employee life cycle from onboarding to termination and ensure employees are equipped with applicable information and resources Support employees and managers regarding People Team policies, procedures, systems and tools. Assist with employee programs to celebrate anniversaries and other milestones Work on automating solutions and creating standardizations in HR processes to align with scaling needs Design and maintain documentation for key people processes and compliance requirements Work with People Technology team to support ad-hoc report requests Ideal Background: 2-5 years of experience in a People Operations role with understanding of local payroll policies/laws Experience in managing People operations in a global/multinational organisation is preferred. Experience with Workday HCM and Report Writer Proactive, organized, and excited to work in a fast-paced environment. Strong communication skills and enjoy collaborating with cross-functional teams. JIRA system knowledge Why You ll Like Working for DigitalOcean We innovate with purpose. You ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions. We prioritize career development. At DO, you ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learnings 10,000+ courses to support their continued growth and development. We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences. We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program. We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. *This job is located in Hyderabad, India #LI-Hybrid #LI-MW1

Management Level G The Equiniti Group is looking for a Senior Infrastructure Operations Analyst to help us deploy and manage our Global Infrastructure hosted in Multiple data centre and cloud. We are searching for a passionate engineer to join our team to help us evaluate, implement, deploy and support technologies that enable our users to collaborate with UK & US Customers. The motivated candidate should have a firm understanding of IT System Infrastructure with good knowledge and understanding of server infrastructure (Windows & Linux), Fileservers, Security fundamentals, network devices such as load balancers and Firewalls. Responsibilities and skills required include: Proactively maintain and develop all operational infrastructure technology to maintain a 24x7x365 uptime service. Proactively monitoring system performance and capacity planning Good knowledge and experience in managing Linux: RedHat, CentOS, Debian, etc. Good knowledge and experience in managing Microsoft Infrastructures (Windows Server, Active Directory, RDS) and Hypervisor technology (Hyper-V and VMware) Manage, coordinate, and implement software upgrades, patches, certificates, hot fixes and on servers, workstations, and network hardware Awareness of vulnerability management systems and security remediation. Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNMP Expert in Powershell, Shell, Perl, and/or Python, terraform scripting Strong grasp on configuration management tools, such as Puppet and Chef, Ansible. Experience with DevOps tools such as Jenkins, Git, etc. Public cloud skills and awareness (eg Microsoft Azure, AWS) will be added advantage, particular with infrastructure as code skills. Excellent troubleshooting skills: Able to solve authentication issues, troubleshoot connectivity issues with servers and certificates. Experience with integrating applications and providing support related to infrastructure. Enhance and improve existing infrastructure through automation and reporting. Take handoff of problems from SME leads and work them independently to root cause. Own Root Cause Analysis and Problem Management for Infrastructure issues. Create and maintain system documentation for domain technologies, including installation, configuration, and appropriate troubleshooting steps. Improve existing processes through solutions to recurring problems and enhancements to existing solutions or documentation. Skills, Attributes and Behaviour: The successful candidate will demonstrate the following skills and behaviour. Excellent verbal and written communication skills. Willing to work in Night shift / US Business Hours / On-Call as required Relevant and current certifications will be considered an advantage Should have process orientated approach. Desire to learn and ability to implement the learnings swiftly. Should be a Good Team player, highly motivated and ambitious. Ability to manage work as per the targets agreed. Ability to work in a virtual and remote environment. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

Job Description Job Title Operations Analyst, NCT Location Pune, India Role Description We are seeking a highly motivated and detail-oriented Operations Analyst to join our Private Banking team. This role involves supporting multiple critical processes within our operations. The Candidate will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. The position also requires regular collaboration with onshore colleagues and clients, with proficiency in German being essential. Candidate/Applicant needs to ensure adherence to all TAT/cut-off times and quality of processing as maintained in SLAs. Candidate/Applicant should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in Candidate/Applicant absence and share best practices with the team. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Account Freeze/Unfreeze Manage the end-to-end process of account freezing and unfreezing for private banking clients and liaise with onshore colleagues and relationship managers to ensure accurate execution of requests. Performance research in order to find debitors and creditors and process as per the guidelines. Perform multiple level calculation in order to determine final amount and make payments, should have basic understanding of SEPA payment system. Signature Validation and Updation Verify client signatures for various banking documents and transactions. Ensure proper documentation and system updates are made in accordance with bank policies. Collaboration with Onshore Teams and Clients Act as a key point of contact with onshore colleagues and clients in Germany, communicating effectively in German for smooth coordination of tasks and resolving operational issues. Collaborate with internal teams to resolve discrepancies and ensure smooth operations across all processes. Proactively identify and escalate potential risks or fraudulent activities associated with account transactions. Ensure timely and accurate completion of tasks while adhering to internal Service Level Agreements (SLAs). Ensure compliance with all regulatory and internal policies. Handle any other Adhoc projects/tasks/activities assigned by the supervisor. Ensure all your key deliverables are completed on a timely manner without any escalations. Your skills and experience German Language certification ranging between B1 to C2 is mandatory (preferably from Goethe/Max Mueller Bhavan). At least 2 - 4 years experience in German language process. Good communication skills and can interact independently with various stakeholders. Willing to work in Multiple/ rotational Shifts. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information https//www. db. com/company/company. htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Job Description Job Title Operations Analyst, NCT Location Pune, India Role Description We are seeking a highly motivated and detail-oriented Operations Analyst to join our Private Banking team. This role involves supporting multiple critical processes within our operations. The Candidate will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. The position also requires regular collaboration with onshore colleagues and clients, with proficiency in German being essential. Candidate/Applicant needs to ensure adherence to all TAT/cut-off times and quality of processing as maintained in SLAs. Candidate/Applicant should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in Candidate/Applicant absence and share best practices with the team. What we ll offer you As part of our flexible scheme, here are just some of the benefits that you ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Account Freeze/Unfreeze Manage the end-to-end process of account freezing and unfreezing for private banking clients and liaise with onshore colleagues and relationship managers to ensure accurate execution of requests. Performance research in order to find debitors and creditors and process as per the guidelines. Perform multiple level calculation in order to determine final amount and make payments, should have basic understanding of SEPA payment system. Signature Validation and Updation Verify client signatures for various banking documents and transactions. Ensure proper documentation and system updates are made in accordance with bank policies. Collaboration with Onshore Teams and Clients Act as a key point of contact with onshore colleagues and clients in Germany, communicating effectively in German for smooth coordination of tasks and resolving operational issues. Collaborate with internal teams to resolve discrepancies and ensure smooth operations across all processes. Proactively identify and escalate potential risks or fraudulent activities associated with account transactions. Ensure timely and accurate completion of tasks while adhering to internal Service Level Agreements (SLAs). Ensure compliance with all regulatory and internal policies. Handle any other Adhoc projects/tasks/activities assigned by the supervisor. Ensure all your key deliverables are completed on a timely manner without any escalations. Your skills and experience German Language certification ranging between B1 to C2 is mandatory (preferably from Goethe/Max Mueller Bhavan). At least 2 - 4 years experience in German language process. Good communication skills and can interact independently with various stakeholders. Willing to work in Multiple/ rotational Shifts. How we ll support you Training and development to help you excel in your career. Coaching and support from experts in your team A culture of continuous learning to aid progression. A range of flexible benefits that you can tailor to suit your needs. About us and our teams Please visit our company website for further information https//www. db. com/company/company. htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Data Operations Analyst within our Incident & Client Advisory (ICA) team, you will play a crucial role in implementing controls and diligently overseeing them to safeguard our firm. You will be part of the Assets & Wealth Management Operations Team, supporting all aspects of client onboarding, including the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements. You will have the opportunity to ensure all prospects are onboarded in accordance with our strategy and assess financial crime risks and reputational risks of prospects and existing clients. Your role will involve making independent recommendations regarding AML risk and escalations as the first line of defense. Job Responsibilities Provide guidance to Bankers on reputational and financial crime risk concerns and collaborate with them for submissions to the Reputational Risk Committee and AML Forum/Committee. Partner with Bankers to prepare submissions to the Client Review Forum, addressing risk tolerance and client fit. Work with Global Financial Crime Compliance and Risk functions on client issues posing financial crime and reputational risk. Review overnight screening alerts and determine appropriate dispositions. Coordinate with ICA global counterparts on issues, findings, and practices. Ensure high-quality process outputs, adhering to procedures and internal quality standards, and escalate issues as needed. Drive effective issue resolution within policy boundaries, ensuring cases meet service level agreements. Handle sensitive client data confidentially. Adhere to documented process/quality controls with high accuracy. Conduct training and awareness sessions for new hires and staff refreshers. Coordinate with compliance and control functions for regulatory audits/requests/initiatives. Required Qualifications, Capabilities, and Skills Bachelor s degree or equivalent. At least 5 years of working experience, with at least 3 years in KYC/AML. Broad knowledge of rules and regulations for various EMEA jurisdictions Strong organizational skills, including prioritization. Strong risk and controls awareness. Ability to identify and focus on issues holistically while being detail-oriented and independent in analysis. Adaptable to a fast-paced environment with multitasking capabilities and escalation handling. Proactive and takes initiative to assist the team. Preferred Qualifications, Capabilities, and Skills Strong knowledge of wealth management business/private banking. Experience in handling AML escalations. Excellent team player, open-minded, and willing to share information, knowledge, and expertise.

Job Title: Sr. Analyst -Account & Territory Operations Job Description The Account and Territory Operations Analyst will be responsible for ensuring the seamless management of accounts and territories across our organization. This role will focus on analyzing data, maintaining accurate records, and supporting sales operations to drive efficiency and productivity. Operating primarily within Salesforce, the role includes fixing data discrepancies, auditing account data, managing hierarchy disputes, and maintaining proactive account data cleanliness. Key Responsibilities: Territory Management Collaborate with regional sales operations and sales leaders to ensure that territory assignment is aligned with sales strategies and organizational goals Manage the territory tool, Full Cast, to ensure accurate and effective territory mapping Manage territory hold exceptions, resolve territory conflicts and discrepancies Account Data Operations Ensure account hierarchies, ownership, and assignments are accurately reflected in Salesforce or other CRM tools. Fix data discrepancies such as incorrect websites on accounts and conduct regular account audits. Handle account and hierarchy disputes from sales representatives. Proactively monitor and maintain account data cleanliness to uphold data integrity. Systems & Data Access Needed: Salesforce: Read access except for write access to relevant fields. Snowflake: Read access to relevant data sets. Tableau: Read access to relevant data Coefficient: Read access to relevant data Google Suite: Read, write, create access. Location: IND Pune - Amar Tech Centre S No.30/4A 1 Language Requirements: Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

Job_Description":" About Role: Are you ready to take your career to the next level in the world of financial servicesJoin us as a Payment Operations, Analyst where youll play a crucial role in managing and supporting cash management products. This is your opportunity to work with a dynamic team, engage with diverse clients, and drive operational excellence. Be a part of the team that values innovation, client satisfaction and professional growth. Settlement Analyst As an Analyst within Payment Operations, you will manage and responsible for handling daily ACH return files from our sponsor banks. Based on the returns you will process each one according to the return reason code. You will be responsible for completing daily merchant releases and maintaining department email inbox. Duties Include: Work, report and recover daily ACH returns from Sponsor Banks. Work, report and correct daily Merchant Settlement rejects from Back End Platform. Monitor and respond to requests via department email inboxes. Complete daily Reserve and Suspended releases by assigned deadlines. Prepare wire release requests. Assist with daily reconciliation of platforms. Work with accounting to provide detailed reports. Maintain Refund and ETF Adjustment Ledgers. Prepare and maintain third party Collection files. Prepare and maintain monthly Write Off and Residual Recovery Ledger. Other duties as assigned. Audit Jira tickets to make sure we are performing corrective actions maintaining SLA and reviewing with the manager to find out gaps if any. Create and Manage SOP documents for all our processes. Coordinate with different teams to deliver solutions for payment processing issues. Requirements Education and Experience Requirements: A Bachelordegree in any discipline. Minimum 3 yearsexperience in payment processing. Good understanding of Banking and Payments industry. Ability to understand end to end process flow, consider downstream impacts when decision making. Ability to coordinate and organize work while meeting and handling multiple deadline processes. Demonstrated ability to multi-task and balance numerous activities simultaneously. Knowledge of Microsoft Office. Strong communication skills both written and verbal. Be a team player. Must have the ability to work independently. Ability to multitask, prioritise, and meet deadlines. Highly motivated and strong attention to detail. Knowledge of TSYS, First Data systems a plus. Benefits Company Profile Priority Technology Holdings, Inc. (NASDAQ: PRTH), is headquartered in Alpharetta, Georgia USA. Our India office is located in Chandigarh, where our dynamic team builds state of the art, sophisticated Fin-tech products & solutions. We are an emerging payments powerhouse that offers a single unified platform for Banking & Payments powering modern commerce. Priority offers a unique family of products which integrate into SMB Payments, B2B Payments and Enterprise Payments to help businesses thrive. We are on a mission to offer an industry agnostic platform that enables businesses to collect, store and send money using various new age payment methods. Priority is an employee-first organization and we continually strive to ensure their professional and personal success supported by employee-friendly policies and a positive work environment built on mutual respect and professionalism. We offer a dynamic work environment, with continuous growth & learning opportunities. We believe in growing together and our people are the driving force behind our success. ","

Integral Ad Science is currently seeking a Finance Operations Analyst to join our Finance team. The role will report to the Finance Operations Manager and will be part of the contract analyst team based in Pune, India that oversees Customer Contract Management across the globe. Job Duties & Responsibilities : Safeguard accuracy of contracts and customer data in Salesforce Evaluate and review the contracts and deal before they are finalized within the deadlines Prepares and communicates information regarding contract status, risk, compliance, modifications, deviations, negotiations, and completion or termination Implement data quality audits and follow up procedures where necessary Problem solving and deal with data issues Liaising with internal teams to seek answers / understand the issue and working towards resolution Quarterly catch up with the Sales / CSMs Teams to identify any gaps in knowledge, process feedback, etc Role will include support to multi-regions and teams / stakeholders Participate in team and/or 1:1 meeting, share updates with management and stakeholders Enforce all company initiatives in standardization of new policies and procedures Additional responsibilities and projects assigned, as needed Key requirements: Knowledge and experience in order to cash process, analysis and reporting Ideally 2-3 years order to cash experience Hands-on detail oriented individual willing to be immersed in all aspects of the finance functions Strong analytical, quantitative, and problem-solving skills Excellent oral and written communication skills, proactive in communication with stakeholders Professional with a strong understanding of Contracts Strong sense of ownership and perseverance Dynamic candidate who can pick up tasks quickly Independent and willingness to learn new things Education & Experience : Bachelors Degree Intermediate to Advanced Excel skills required Experience with Salesforce will be an added advantage About Integral Ad Science Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. California Applicant Pre-Collection Notice: We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For To learn more about us, please visit http://integralads.com/ Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. . We will get back to you if theres interest in a partnership. #LI-Hybrid

JOB ROLE SUMMARY The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center. They are responsible for scheduling software support, workload balancing of scheduled and non-scheduled work within the mainframe and server environment, support of code promotion and reporting products on mainframe and server environments. DUTIES AND RESPONSIBILITIES Formal mentorship concluded High complexity assignments augmentation and/or independent segment owner Moderate complexity assignments augmentation (1 or >) or owner Low complexity assignments owner (1 or >) May lead another individual Ability to see whole picture Perform some operations requirements and provide training for level 1 associates. Understand data enter environments and applications. Participate in technical solutions for clients and operations environments. Setup schedules for both mainframe and server workloads. Internal / external reporting Troubleshoot simple issues with schedule, code promotion or reporting. Evaluate processes for enhancement SUPERVISORY RESPONSIBILITIES This position does not have direct reports but may mentor less experienced associates in the role. RECRUITING INFORMATION Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings. QUALIFICATIONS Required Typically requires a Bachelor s degree and a minimum of 2 years of related experience; or an advanced degree without experience; or equivalent work experience HS grad/equivalent and 5 years experience in IT and with a Job Scheduler. Microsoft (Outlook, Word, Excel) Strong written / verbal Communication skills Designing skills Analytical and Critical thinking skills Client facing Job Scheduler product knowledge mainframe (TSO, SDSF, TMS, QuickRef) Server scripts (read code) Midrange server knowledge Preferred Functional knowledge of Ensono products FTP knowledge EasyTrieve knowledge SAS knowledge File Aid knowledge CA Service Desk knowledge Microsoft (Visio) Smart automation skills JCL (read code) SharePoint Travel % TBD by field - Needed to create job code and for Department of Labor Any reference to years of experience should be disregarded in the UK JR011447 Next Job Posting Associate Data Center Operations Analyst Mainframe Operations Social Share