114 Operations Analyst Jobs - Page 2

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank We are offering this role at an senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems

Integral Ad Science is currently seeking a Finance Operations Analyst to join our Finance team. The role will report to the Finance Operations Manager and will be part of the contract analyst team based in Pune, India that oversees Customer Contract Management across the globe. Job Duties & Responsibilities : Safeguard accuracy of contracts and customer data in Salesforce Evaluate and review the contracts and deal before they are finalized within the deadlines Prepares and communicates information regarding contract status, risk, compliance, modifications, deviations, negotiations, and completion or termination Implement data quality audits and follow up procedures where necessary Problem solving and deal with data issues Liaising with internal teams to seek answers / understand the issue and working towards resolution Quarterly catch up with the Sales / CSMs Teams to identify any gaps in knowledge, process feedback, etc Role will include support to multi-regions and teams / stakeholders Participate in team and/or 1:1 meeting, share updates with management and stakeholders Enforce all company initiatives in standardization of new policies and procedures Additional responsibilities and projects assigned, as needed Key requirements: Must have knowledge and experience in order to cash process, analysis and reporting Ideally 2-3 years order to cash experience Hands-on detail oriented individual willing to be immersed in all aspects of the finance functions Strong analytical, quantitative, and problem-solving skills Excellent oral and written communication skills, proactive in communication with stakeholders Professional with a strong understanding of Contracts Strong sense of ownership and perseverance Dynamic candidate who can pick up tasks quickly Independent and willingness to learn new things Education & Experience : Bachelors Degree Intermediate to Advanced Excel skills required Experience with Salesforce will be an added advantage About Integral Ad Science Equal Opportunity Employer: IAS is an equal opportunity employer, committed to our diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age. We strongly encourage women, people of color, members of the LGBTQIA community, people with disabilities and veterans to apply. California Applicant Pre-Collection Notice: We collect personal information (PI) from you in connection with your application for employment or engagement with IAS, including the following categories of PI: identifiers, personal records, commercial information, professional or employment or engagement information, non-public education records, and inferences drawn from your PI. We collect your PI for our purposes, including performing services and operations related to your potential employment or engagement. For To learn more about us, please visit http://integralads.com/ Attention agency/3rd party recruiters: IAS does not accept any unsolicited resumes or candidate profiles. . We will get back to you if theres interest in a partnership. #LI-Hybrid

Who are we? At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Reporting to the Accounting Operations Senior Manager and located in Bangalore , the Accounting Operations Analyst will be part the Global Finance organization of Finastra. Responsibilities & Deliverables: Your deliverables as an Accounting Operations Analyst will include, but are not limited to, the following: Review customer contracts, interpret it, arrive at the revenue decision and help account it in books. Implement the Revenue Accounting Policy of Finastra and account for Revenue as per IFRS15 Record the Revenue for the period - both Recurring Revenue and the Revenue determined on the contracts for the period. Prepare Reports on monthly or quarterly basis for the legal entities under his/her responsibility. Support the Group Audit, Statutory Audit and Internal Audits from time to time. Oversee the work of a team of 4-6 people on their day-to-day activities. The team will have dotted line reporting to this individual and this position is Individual Contributor Review controls and processes and suggest necessary changes. Represent the team in projects as a revenue SME Required Experience: Qualified Chartered Accountant with 2+ years of post-qualification experience Revenue Accounting experience is a must for this role. High degree of computer proficiency, particularly Microsoft Excel and general ledger software Experience is Oracle NetSuite is preferred. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

As a Reinsurance Operations Associate, you will be responsible for managing reinsurance accounts and claims, ensuring end-to-end contractual fulfillment. This role requires a thorough understanding of reinsurance contractual conditions and adherence to established policies and processes. You will own the responsibility for an assigned portfolio of [add portfolio/region] clients and collaborate with both internal and external business partners. You will be responsible for the end-to-end processing of client reinsurance accounts, including premiums, claims, and brokerage, ensuring that deliverables and quality standards are consistently met. This includes ensuring that financial transactions and payments adhere to established processes, guidelines, quality management frameworks, and key controls Additionally, you will ensure the timely collection of funds (Accounts Receivable) and keep track of financials within your assigned portfolio You will work collaboratively across teams, functions, and regions to support the requirements of our clients you will ensure that all correspondence with clients is professional and appropriate by adhering to process guidelines and norms, taking ownership of the quality of service provided to cedants About the Team: You will join a highly experienced and motivated Operations team handling reinsurance portfolios for diverse EMEA regions. This role involves regular interactions with peers and experts from other locations. We maintain strong connections with X-functional teams and collaborate daily to deliver the best service and most value to our clients. With a continuous improvement mindset, our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business within an environment where risks are understood. About You: Minimum Bachelors degree in Administration, Finance, Accounting, Insurance, or related fields. Flair for figures and proficiency in Excel; Power BI would be an added advantage. Good verbal and written business interpersonal skills. Agile team player with the ability to manage own workload and demonstrate a sense of accountability, responsibility, and commitment. Ability to work collaboratively, flexibly, and constructively in a team/group environment, including virtual set-ups. Ability to challenge the status quo and manage multiple business partners (multi-cultural and cross-functional teams in a virtual set-up)

Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 2 years of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Join us as an Operations Analyst I, taking charge of a specific project segment. Your role involves meticulous data preparation, processing, and quality control to deliver exceptional results to our clients within tight deadlines. If you're eager to kickstart your career in a thriving industry, seize this opportunity. Job Responsibilities: Familiarize yourself with our proprietary software (NUIX, Relativity) and established workflows. Effectively communicate project updates across all organizational levels. Ensure work aligns with the companys high-quality standards. Investigate errors, anomalies, and proactively prevent future issues. Self-driven and motivated, Strong critical thinking and troubleshooting skills. Manage multiple projects concurrently, adapting to changing requirements. Experience in Electronic Discovery data processing. Proficient in Microsoft Office. Exceptional attention to detail. Effective in independent and team-based work environments. Skills and Qualifications: Familiarity with Windows Operating System. Proficiency in Microsoft Outlook and Office applications. Knowledge of litigation support applications (IPRO, Nuix, LAW, Relativity, Concordance, etc). Proven experience in a fast-paced technical environment with tight deadlines. Demonstrates urgency, initiative, and ownership. Efficient work-style with a focus on continuous process improvement. Excellent written and verbal communication skills. Strong organizational skills with meticulous attention to detail.

Its fun to work at a company where people truly believe in what they are doing! Job Description: Position Summary: Join us as an Operations Analyst I, taking charge of a specific project segment. Your role involves meticulous data preparation, processing, and quality control to deliver exceptional results to our clients within tight deadlines. If youre eager to kickstart your career in a thriving industry, seize this opportunity. Job Responsibilities: Familiarize yourself with our proprietary software (NUIX, Relativity) and established workflows. Effectively communicate project updates across all organizational levels. Ensure work aligns with the companys high-quality standards. Investigate errors, anomalies, and proactively prevent future issues. Self-driven and motivated, Strong critical thinking and troubleshooting skills. Manage multiple projects concurrently, adapting to changing requirements. Experience in Electronic Discovery data processing. Proficient in Microsoft Office. Exceptional attention to detail. Effective in independent and team-based work environments. Skills and Qualifications: Familiarity with Windows Operating System. Proficiency in Microsoft Outlook and Office applications. Knowledge of litigation support applications (IPRO, Nuix, LAW, Relativity, Concordance, etc.). Proven experience in a fast-paced technical environment with tight deadlines. Demonstrates urgency, initiative, and ownership. Efficient work-style with a focus on continuous process improvement. Excellent written and verbal communication skills. Strong organizational skills with meticulous attention to detail. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

ICE Operations offers technical expertise, customer service, and innovative tools to support our global functions. Systems, Network, and Trading Operations, Internal IT Support, Information Security, Client Services, and Data Centers all enable our business to run smoothly, securely, and efficiently. ICE Trade Operations provides first-line, 24/7 support for customers who use our proprietary trading systems and platforms. As the primary touchpoint for customers, we ensure they can quickly and efficiently execute the trades essential to their business. The Trade Operations Analyst is responsible for operating and the surveillance of ICE Endex s gas spot markets. The Analyst is well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service, integrity, and transparency in the financial marketplaces. The Analyst is expected to perform a variety of day-to-day operational activities for ICE markets, ad hoc reporting and provide market surveillance support. The candidate should possess the following skills: team-oriented; self-motivated; ability to work well independently; strong sense of responsibility; strong communication and presentation skills; strong project management skills; strong analytical skills; ability to achieve repeatable results; knowledgeable of departmental and company responsibilities; and a solid understanding of customer support & client service excellence Responsibilities Support orderly trading and operations of short-term European physical gas markets Managing the correct and timely administration of transactions in an automated system. Monitoring of the conduct of market parties with respect to the exchange market rules. Adhere to critical nomination timelines to ensure transmission system operators schedule and adjust pipeline flow to align with demand Support both new and existing companies in efficient use of our proprietary systems, resolving issues, problem-solving, and training Provide quick responsiveness to customers, offering functionality support and troubleshooting to resolve issues Monitor the health and usage of our systems, escalating recurring or high-priority issues Provision access to tools and applications necessary for customers to connect with ICE Conduct real-time surveillance of electronic trading activity in ICE products Produce operational reports to provide metrics and tracking of queries Knowledge and Experience College degree or equivalent work experience in a customer-focused environment Knowledge of commodity markets, financial trading, or energy is a plus Outstanding problem-solving and analytical skills, attention to detail, and ability to multitask Strong communication skills with demonstrated interpersonal skills Team player, with commitment to service to our customers and their needs Working knowledge of computers, including Microsoft Office applications and operating systems Schedule This role supports our global customers 24/7 - rotating shifts are required Ability to work varying shifts, including nights and weekends

Its fun to work at a company where people truly believe in what they are doing! Job Description: Position Summary: Join us as an Operations Analyst I, taking charge of a specific project segment. Your role involves meticulous data preparation, processing, and quality control to deliver exceptional results to our clients within tight deadlines. If youre eager to kickstart your career in a thriving industry, seize this opportunity. Job Responsibilities: Familiarize yourself with our proprietary software (NUIX, Relativity) and established workflows. Effectively communicate project updates across all organizational levels. Ensure work aligns with the companys high-quality standards. Investigate errors, anomalies, and proactively prevent future issues. Self-driven and motivated, Strong critical thinking and troubleshooting skills. Manage multiple projects concurrently, adapting to changing requirements. Experience in Electronic Discovery data processing. Proficient in Microsoft Office. Exceptional attention to detail. Effective in independent and team-based work environments. Skills and Qualifications: Familiarity with Windows Operating System. Proficiency in Microsoft Outlook and Office applications. Knowledge of litigation support applications (IPRO, Nuix, LAW, Relativity, Concordance, etc.). Proven experience in a fast-paced technical environment with tight deadlines. Demonstrates urgency, initiative, and ownership. Efficient work-style with a focus on continuous process improvement. Excellent written and verbal communication skills. Strong organizational skills with meticulous attention to detail. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Required Skills Technology | Statistical Analysis Tool / Software | Excel Education Qualification : Any Graduate Certification Mandatory / Desirable : Technology | IT Certifications | HDI Certification | ITIL Foundation Details: Hardware and Network: a. Understand issues from user perspective and reach out to appropriate resolver groups b. Decode the error /alarm status, understand the failed unit / device and provide hands and feet support in resolution through strong hardware and networking troubleshooting techniques. Switching: a. Carry out Standard Configuration on Switch according to the template. b. Carry out VLAN Mapping to IP Address using SVI, Vlan Interfaces, Port mapping, Port security, Perform Port Aggregation and Link Configuration: Access / Trunk. Routing: a. Troubleshoot Routing issues(EIGRP/OSPF), Over-Utilization, Reachability, VPN connectivity. b. Apply standard SOP based Configurations on routers. (AAA, TACACS, Radius, Banner Standard access-list, GRE, VPN Configurations) WLAN: a. Troubleshoot WAP isolation issues, authentication issues and Validate with CAP WAP messages. b. Carry out configuration such as group Creation, access-control and documented Changes Network Management Tools: a. Troubleshoot MACD failures. b. Monitor and report capacity breach status (such as license). c. Monitor health status as defined in SOP Technical Skills: - Network Components and Devices - Switches, Soft Switches, Multi-layer Switches - Routers, Bridge Routers - Wireless Access Points (WAPs), Wireless Network Interface Controller - PBX Behavioural Skills: Email Communication, Presentation, Public Speaking

MetaTrader Operations Analyst Job Locations IN-KA-Bengaluru | IN-Pune Requisition ID 2025-12893 Category (Portal Searching) Information Technology Position Type (Portal Searching) Experienced Professional Overview Connecting clients to markets and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets focusing on innovation, human connection, and providing world-class products and services to all types of investors. At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, youll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. StoneX, a Nasdaq-listed provider, connecting clients to the global markets focusing on innovation, human connection, and providing world-class products and services to all types of investors. Whether you want to forge a career connecting our retail clients to potential trading opportunities, or ingrain yourself in the world of institutional investing, The StoneX Group is made up of four segments that offer endless potential for progression and growth. Responsibilities Key Responsibilities: Responsible for working with Meta Team to ensure markets and master settings are properly administered in all Meta instances which will require close collaboration with Trading Ops, Release Management, Business Continuity, Compliance, Development, Product, & Client Services. Groups on MT5/MT4 Administrator Symbols on MT5/MT4 Administrator Securities on MT4 Trading Configurations on MT5/MT4 Administrator Bridge Settings which connects the G2 system to MetaTrader Responsible for operational support of Meta Manage trading markets of the MetaTrader environment for internal and external users. Develop knowledge and understanding of Meta, specifically in relation to market creation, market maintenance, and market settings Develop knowledge and understanding of Account Operator set up, in relation to retail customers who use MetaTrader Work within Trading Ops and Meta Product team to oversee, manage and coordinate client trade settings within Meta Qualifications Experience / Skill Requirements: Relevant degree or equivalent training 3-5 years of Operations experience Strong problem-solving skills Strong communication and collaboration skills Willingness to work in shifts Ability to communicate in English on a daily basis Options Apply for this job online Apply Share Email this job to a friend Refer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

Job Description: We are looking for a highly disciplined, technically strong, and process-driven professional to join our leadership operations office. This role is perfect for someone who has experience in software development and now wants to step into organizational operations, governance, and reporting. You will act as the operational conscience of the organization tracking who is doing what, measuring productivity, enforcing process, and reporting outcomes directly to the CEO. Key Responsibilities: Governance & Tracking Maintain a live dashboard of resource allocation: who is working on what, billable vs. non-billable, client vs. internal. Track monthly productivity metrics (tasks closed, bugs fixed, releases per person/team). Financial Vigilance Calculate and report earnings per person and project-level financial contribution. Monitor project expenses, travel approvals, and highlight financial inefficiencies (e.g., unbilled travel). Flag and analyze cost overruns in fixed-bid projects, especially due to execution gaps. Delivery & Process Oversight Work closely with delivery and project managers to enforce consistency in process: documentation, testing, planning, and sprint hygiene. Create and ensure tight execution protocols make how we deliver as important as what we deliver . Quality Control Coordinate or facilitate regular external or internal audits of deliverables to ensure high code and delivery quality. Hold teams accountable for audit findings with clear follow-ups. Strategic Reporting Prepare quarterly performance & impact reports for leadership: covering delivery, quality, utilization, GTM activities, meetups, internal projects, and innovations. Build accountability by chasing owners for closure on CEO s review points, missed deadlines, or open feedback loops. ROI & Impact Measurement Track and report ROI on all projects client and internal. Measure contribution from non-client teams: marketing, innovation, recruitment, branding, etc. Efficiency & Execution Improvement Identify bottlenecks and inefficiencies across teams. Drive continuous improvement through better processes, feedback loops, and structured reviews. Preferred Qualification : Education: B.E. / B.Tech / M.Tech from a reputed institution (IIT/NIT/IIIT preferred, but not mandatory). Experience: 4 5 years in software development, with some exposure to project execution, delivery tracking, or internal tooling/process roles. High process discipline and ability to chase people and close loops someone who follows through till outcomes are achieved. Strong analytical mindset Excel, Google Sheets, Jira, Notion, Power BI experience preferred. Ability to balance tech and business conversations; someone who understands delivery but also speaks numbers and metrics. Resilient, structured, and dependable not afraid to call out inefficiency or slack respectfully. Why This Role is Special Work directly with the CEO and leadership to shape the way the company runs. A stepping stone to leadership roles in operations or program management. Be the driving force behind a mature, accountable, and efficient delivery culture. Make a tangible impact across engineering, delivery, marketing, and internal projects. What we offer: Competitive salary and benefits package. Opportunity to work in a dynamic and innovative environment. Professional development opportunities. If you are passionate to work in a collaborative and challenging environment, apply now! Others Focus Industries

Job Description Job Purpose ICE Operations offers technical expertise, customer service, and innovative tools to support our global functions. Systems, Network, and Trading Operations, Internal IT Support, Information Security, Client Services, and Data Centers all enable our business to run smoothly, securely, and efficiently. ICE Trade Operations provides first-line, 24/7 support for customers who use our proprietary trading systems and platforms. As the primary touchpoint for customers, we ensure they can quickly and efficiently execute the trades essential to their business. The Trade Operations Analyst is responsible for operating and the surveillance of ICE Endex s gas spot markets. The Analyst is well-versed in our products, markets, and operations, and is pivotal to ICE s commitment to strong customer service, integrity, and transparency in the financial marketplaces. The Analyst is expected to perform a variety of day-to-day operational activities for ICE markets, ad hoc reporting and provide market surveillance support. The candidate should possess the following skills: team-oriented; self-motivated; ability to work well independently; strong sense of responsibility; strong communication and presentation skills; strong project management skills; strong analytical skills; ability to achieve repeatable results; knowledgeable of departmental and company responsibilities; and a solid understanding of customer support & client service excellence Responsibilities Support orderly trading and operations of short-term European physical gas markets Managing the correct and timely administration of transactions in an automated system. Monitoring of the conduct of market parties with respect to the exchange market rules. Adhere to critical nomination timelines to ensure transmission system operators schedule and adjust pipeline flow to align with demand Support both new and existing companies in efficient use of our proprietary systems, resolving issues, problem-solving, and training Provide quick responsiveness to customers, offering functionality support and troubleshooting to resolve issues Monitor the health and usage of our systems, escalating recurring or high-priority issues Provision access to tools and applications necessary for customers to connect with ICE Conduct real-time surveillance of electronic trading activity in ICE products Produce operational reports to provide metrics and tracking of queries Knowledge and Experience College degree or equivalent work experience in a customer-focused environment Knowledge of commodity markets, financial trading, or energy is a plus Outstanding problem-solving and analytical skills, attention to detail, and ability to multitask Strong communication skills with demonstrated interpersonal skills Team player, with commitment to service to our customers and their needs Working knowledge of computers, including Microsoft Office applications and operating systems Schedule This role supports our global customers 24/7 - rotating shifts are required Ability to work varying shifts, including nights and weekends

In this customer centric role, you'll deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank we're offering this role at senior analyst level What you'll do As our Customer Service Operations Analyst, you'll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. you'll also support the unit leader by allocating work, making sure processes are followe'd and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills you'll need In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you'll demonstrate: Minimum 18 months of experiene in AML/CDD/KYC Expertise in CDD Remediation, including CDD/EDD/TDD reviews An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems

Join us as a Customer Service Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank Were offering this role at senior analyst level What youll do As our Customer Service Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: Minimum 18 months of experiene in AML/CDD/KYC Expertise in CDD Remediation, including CDD/EDD/TDD reviews An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems

Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. Reporting to the Accounting Operations Senior Manager and located in Bangalore , the Accounting Operations Analyst will be part the Global Finance organization of Finastra. Responsibilities Deliverables: Your deliverables as an Accounting Operations Analyst will include, but are not limited to, the following: Review customer contracts, interpret it, arrive at the revenue decision and help account it in books. Implement the Revenue Accounting Policy of Finastra and account for Revenue as per IFRS15 Record the Revenue for the period - both Recurring Revenue and the Revenue determined on the contracts for the period. Prepare Reports on monthly or quarterly basis for the legal entities under his/her responsibility. Support the Group Audit, Statutory Audit and Internal Audits from time to time. Oversee the work of a team of 4-6 people on their day-to-day activities. The team will have dotted line reporting to this individual and this position is Individual Contributor Review controls and processes and suggest necessary changes. Represent the team in projects as a revenue SME Required Experience: Qualified Chartered Accountant with 2+ years of post-qualification experience Revenue Accounting experience is a must for this role. High degree of computer proficiency, particularly Microsoft Excel and general ledger software Experience is Oracle NetSuite is preferred. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DEI groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

Do you relish the prospect of being part of strategic cross-functional initiatives Do you thrive on managing complexity Join our IT Strategy, Operations and Program Team! Akamais Information Technology team is made up of skilled professionals driving innovation in corporate infrastructure. We own and lead IT strategy, aligning operations with strategic programs and business needs. Our focus is delivering modern, efficient IT experiences that support employee productivity and business growth. Partner with the best As a Strategy Operations Analyst, youll support initiatives driving alignment, operational excellence, and IT program success. Youll collaborate with cross-functional teams to streamline processes and enhance the IT operating model. Your role promotes visibility, supports initiatives, and fosters a culture of continuous improvement across the organization. As a Strategy Operations Analyst, you will be responsible for: Supporting cross-functional initiatives and manage stakeholder expectations Collaborating across levels, clearly communicating status, risks, and insights with critical thinking Developing detailed plans and drive team accountability with proactive problem-solving Analyzing workflows and operations to recommend creative improvements for efficiency and collaboration Analyzing and interpret complex data, identify patterns, and communicate insights in a clear and actionable manner Do what you love To be successful in this role you will: Have 2-3 years of relevant experience and a Bachelors degree in business management or its equivalent Have professional experience as a Strategy Operations Analyst, Program Manager, Business Analyst, or Consultant Be highly curious with ability to learn quickly and desire to learn Have excellent analytical, problem solving, polished communication skills Have experience with collaboration tools (e.g., Confluence, Google workspace) Demonstrate ability to thrive in a dynamic environment and manage multiple initiatives simultaneously Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clientsCome join us and grow with a team of people who will energize and inspire you!

About Us We are a global learning platform that empowers educators to motivate learners through technology. We are used in diverse learning environments, including K-12, higher education, and corporate settings. Quizizz has organically grown to 75M monthly active users in 100+ countries. The US is a significant market for us, where 80% of the schools trust us in their classrooms. We are a high-growth, profitable SaaS company backed by leading venture investors, including Tiger Global, GSV, Nexus Venture Partners, and others. We are a small, passionate, tech-first team working on challenging problems to improve learning. Our mission is to motivate every student in the world by empowering every teacher and we thrive on building delightful product experiences by moving fast, leveraging data, and interacting with a passionate user base. About the role: We re looking for a detail-oriented, reliable Revenue Operations Analyst based in India to support our fast-growing Sales, Customer Success, and Marketing teams. This role is focused on ensuring clean data, smooth systems, and efficient day-to-day execution across GTM operations all while working U.S. hours . If you enjoy problem-solving, keeping CRM processes humming, and helping teams perform at their best, you ll be a great fit. What You Will Do... Support daily RevOps tasks like lead routing, territory changes, and account assignments Troubleshoot Salesforce issues and data gaps flagged by sales reps or managers Maintain dashboards and reports in Salesforce, Outreach, and other GTM tools Respond to internal RevOps tickets and complete requests with accuracy and speed Partner with senior team members to execute updates and test new workflows QA, clean, and enrich CRM data to ensure reporting and forecasting accuracy Support campaign attribution, sequence tracking, and funnel visibility Who you are... 1-2 years experience in Revenue/Sales Ops, Sales Support, or BizOps Experience using Salesforce (required) Exposure to tools like Outreach, HubSpot, Gong, ZoomInfo, or equivalent Strong attention to detail and responsiveness Comfort with working U.S. hours and communicating across time zones Excellent written English for async updates and Slack/email communication Bonus If You Have... Experience working with U.S.-based GTM teams Familiarity with CPQ, DocuSign workflows, or CRM automation Skills in Google Sheets/Excel or light SQL Salesforce Administrator Certification Why Join Us Work with a mission-driven edtech company improving learning worldwide Collaborate with a sharp, fast-paced RevOps team plugged into company strategy Gain exposure to high-growth SaaS operations Build your career while making a global impact

Who are we At Finastra, we are a dynamic global provider of open finance software solutions, dedicated to expanding access to financial services. Our innovative applications span Lending, Payments, Treasury and Capital Markets, and Universal Banking. Proudly serving over 8,000 customers, including 45 of the worlds top 50 banks, we aim to boost financial inclusion for all. Join us and be part of a vibrant company that embraces diverse perspectives, and is committed to doing well by doing good. What will you contribute Based in our Bengaluru office and reporting to the head of TCM Operations Governance, you will perform the Regional Business Operations role, responsible for all operational aspects for the Region Responsibilities Deliverables: Your deliverables will include, but are not limited to, the following: Support and help drive the business strategy to deliver the business objectives Support the Regional adherence to upwards downwards cadence processes Drive adherence to process across the business leadership, PM and consultant communities to facilitate Monthly, Quarterly and Annual performance success versus Plan Forecasts Support Bookings, Revenue Margin forecast process, ensuring forecast accuracy Support the analysis of the delta of the forecast and actual performance to the plan providing the interlock, linkage and storyboard across the various business dynamics Focus on Operational Metrics and Reporting, supporting the Business Operations leader in collecting, monitoring and maintaining data around business performance Ensure Data Hygiene across all relevant metrics and reporting - work closely with PMs to resolve system issues impacting data reflection in reporting and business performance metrics. Be the focal point to help resolve any systems and reporting support for the Region management and PMs Required Experience: Bachelor s degree in relevant area (Industrial Engineering, Business Management) 3-7 years experience as a PMO/Operations Analyst/BI and Data Analyst from a global company Strong Excel knowledge skills Strong knowledge in working with information systems - run reports Strong knowledge of Kantata and NetSuite, comfortable with PowerBI. Pearl and Dealsheets an advantage. Team player, likes to work in a team and collaborate with other team members Experience and knowledge around Business Performance Metrics, Business Operations, Business Processes Experienced and knowledgeable around Interfaces and contact point between department in a global company Self-learning skills, eager to learn and capable of working in a changing environment Experience in working with Mid to High level Management Strong sense of urgency and details oriented Action driven without compromising quality due to speed We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DEI groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

Credit Support Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

We are seeking an agile, motivated, and dedicated individual to join our PC Business Operations Team in EMEA as a TA CL Operations Analyst I. As a Reinsurance Operations Associate, you will be responsible for managing reinsurance accounts and claims, ensuring end-to-end contractual fulfillment. This role requires a thorough understanding of reinsurance contractual conditions and adherence to established policies and processes. You will own the responsibility for an assigned portfolio of [add portfolio/region] clients and collaborate with both internal and external business partners. You will be responsible for the end-to-end processing of client reinsurance accounts, including premiums, claims, and brokerage, ensuring that deliverables and quality standards are consistently met. This includes ensuring that financial transactions and payments adhere to established processes, guidelines, quality management frameworks, and key controls Additionally, you will ensure the timely collection of funds (Accounts Receivable) and keep track of financials within your assigned portfolio You will work collaboratively across teams, functions, and regions to support the requirements of our clients you will ensure that all correspondence with clients is professional and appropriate by adhering to process guidelines and norms, taking ownership of the quality of service provided to cedants About the Team: You will join a highly experienced and motivated Operations team handling reinsurance portfolios for diverse EMEA regions. This role involves regular interactions with peers and experts from other locations. We maintain strong connections with X-functional teams and collaborate daily to deliver the best service and most value to our clients. With a continuous improvement mindset, our aim is to provide our external clients and internal partners with fast, easy, and effective ways of conducting business within an environment where risks are understood. About You: Minimum Bachelors degree in Administration, Finance, Accounting, Insurance, or related fields. Flair for figures and proficiency in Excel; Power BI would be an added advantage. Good verbal and written business interpersonal skills. Agile team player with the ability to manage own workload and demonstrate a sense of accountability, responsibility, and commitment. Ability to work collaboratively, flexibly, and constructively in a team/group environment, including virtual set-ups. Ability to challenge the status quo and manage multiple business partners (multi-cultural and cross-functional teams in a virtual set-up)

Are you excited about providing exceptional customer service through low touch selling and eCommerce? As eCommerce Commercial operations Analyst you will be responsible for seamless and efficient eCommerce operation leveraging your skills in SAP This position is part of the Digital Commercial Operations Team and will be in Pall India, Pune office . In this role, you will have the opportunity to: Support eCommerce orders, customers, processes, and integrations Collaborate with eCommerce development team and improve current eCommerce features. Design and develop new features and integrations in SAP with eCommerce (Intershop), CRM (Salesforce), payment gateways, and other applications. Troubleshoot customer and system issues and provide solutions Train Customer service and Sales teams on eCommerce features and improve adoption of our eCommerce platform Perform functional, regression, integration and performance testing. The essential requirements of the job include: Minimum of 5- 6 years of experience in SAP OTC functional. Experience with SAP Integrations with eCommerce (Intershop). Basic Knowledge of ABAP for debugging. It would be a plus if you also possess previous experience in: SAP ABAP development experience. SAP integration with Salesforce. SAP BTP and Fiori experience Join our winning team today. Together, we ll accelerate the real-life impact of tomorrow s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com . At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes you'll be actively participating in initiatives to improve customer service, processes and procedures you'll hone your existing analytical skills and be we'll positioned to advance your career in this fast-paced role What you'll do In this key role, you'll be providing crucial support to customers and colleagues in our contact centres. you'll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. you'll also be: Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Keeping accurate records of day to day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills you'll need To be successful in this role, you'll need to have excellent planning and organisational skills, along with good attention to detail. you'll perform we'll under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout. you'll also need: Experience of analysing and using performance data Freshers, 2023 or 2024 pass outs only with graduation in B.com, BA, BBA, B.Sc Non IT, Mass Comm or Journalism The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills, including PowerPoint, Excel and Word

Credit Support Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank Were offering this role at senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 14/05/2025