114 Operations Analyst Jobs

Description Job Description Position : Revenue Operations Analyst Reports To : Revenue Operations Senior Manager Location : Hyderabad , India Position Summary The Revenue Operations Analyst is responsible for driving sales process effectiveness and productivity . This role will support the structure and integrity of the revenue teams data, including Customer data, annual recurring revenue (ARR), and prospecting target books for account executives. The Revenue Operations Analyst will also support the direct sales team by creating reports , business cases, and ad hoc analyses . The successful candidate will have a n entrepreneurial and self-starter mentality with a data driven approach to analyzing business challenges and results. Essential Duties & Responsibilities Develop and maintain reporting and dashboards to track sales performance and productivity Establish effective analysis of sales force trends and performance in an effort to identify greater efficiencies and better manage and understand process bottlenecks and inconsistencies throughout the entire sales lifecycle Assist with various initiatives to drive new business, renew and grow current customer base O versee the data structure and data integrity of critical information including C ustomer data, annual recurring revenue (ARR), and prospecting target books of business. Perform weekly audits of direct sales team documentation in the CRM to ensure full compliance with documentation expectations and reporting output provided to leadership is accurate Coordinate revenue forecasting to ensure high levels of quality, accuracy and consistency Assist with maintaining the functional areas of data management, forecasting, contacts, leads, opportunities, dashboards and reports, and ensuring data integrity throughout our CRM system Build business cases to evaluate new business and client retention models Assess client and sales trends, feedback, and market movement; consolidate into recommendations for the executive team Create sales presentations, business cases, and analyses for direct sales custom tailored to specific new business and renewal opportunities Perform quantitative analysis, including building and organization large databases; synthesize findings and summarize a broad range of data inputs into frameworks that enable clear communication of data and insights Develop presentations and models for various growth-related scenarios such as sales productivity improvements, customer pricing, channel growth, alternative pricing and contract structures , etc. Develop reporting and analysis of sales and marketing results and strategies to recommend changes to optimize performance Assist the Revenue Operations Senior Manager with growth initiatives to increase the sales pipeline, build the prospect database and achieve revenue goals Characteristics: Excellent analytical and organization skills Exceptional attention to detail Excellent written and oral communication skills, including presentations Excellent proficiency with Microsoft Office Suite (Excel, PowerPoint and Word) Proficiency with PowerBI Demonstrates the ability to identify and solve problems quickly, decisively, and independently Ability to multi-task and prioritize workload in a fast-paced environment Professional mannerisms and appearance Education & Experience Bachelor s degree with a focus in business (preferred) 5 + years of experience in sales operations or similar analytical-based role supporting top line growth Hiring Policy This job description reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. Reveal is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Reveal does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Reveal considers candidates with existing visas, but does not sponsor new visa applications.

In order to build a sustainable business, we, as a financial institution, need to know at all times what our customers are up to and whether this is in line with Card Scheme regulations and our risk appetite. The Scheme Operations team is responsible for ensuring that our customers are compliant with these regulations. As a Scheme Operations Analyst, you are always looking to optimise our internal processes and find scalable solutions to keep our portfolio compliant. You support strategic business growth while meeting compliance goals and mitigate non-compliance losses for Adyen and its clients. You need to work closely with different teams globally, such as Compliance, Sales, Account Management, Card Payments team, and Product. What You ll Do Take ownership over our operational merchant risk management: Help embed a good risk culture in the first line through proactive engagement, training and collaboration in supporting adoption of the three lines of defense model Be willing to roll up your sleeves and work through queue-based work, to provide support to our merchants surrounding scheme related topics on a daily basis Stay up to date on the latest Card Network, PCI DSS requirements, and Aydens growing product offering. Translate this into an operational strategy for the Scheme Operations team and provide ongoing guidance to our merchants and internal teams, including Underwriting, Sales and Account Management Establish new processes for monitoring our merchant portfolio against card scheme rules and proactively drive process improvements through automation of workflows. Manage card scheme non-compliance notifications by collaborating with merchants, account managers, card schemes, and other stakeholders to ensure swift resolution. Additionally, manage merchant data security incidents from the card schemes viewpoint. Help internal teams establish strategies that align with global objectives to ensure controlled and sustainable growth of the business Who You Are You have at least 2 years of experience in a relevant industry (fintech, payments, AML, CDD, Card Schemes,Compliance). Previous experience with acquiring or issuing will be considered a plus Knowledge of scheme rules, with specific experience in e-commerce landscape is a plus but not required You are detail oriented and organised with an an analytical and critical mindset You are a self-starter and have the ability to thrive in a start-up environment with minimal supervision and run things like your own business. You have the ability to convey compliance and card scheme requirements to our merchants and commercial teams Manage merchants data security incidents from a scheme perspective. You have Solid people skills, specifically you will be able to collaborate with a variety of internal and external stakeholders and merchants from varying disciplines and cultures You have sound judgment and flexibility in changing courses while solving problems swiftly

JOB ROLE SUMMARY The Mainframe Systems Programmer provides support for on-going projects that require the installation, testing, and implementation of new operating systems and other system software. Also, the Maintenance and debugging of systems software. Coordination and the IOGEN work for new MF hardware. Research and evaluation of new software and hardware products, assisting team members and other areas with technical questions and problem resolution. Monitoring and tuning of systems software. Functional knowledge, use of z/OS components and detailed knowledge of support products such as tape management, scheduling, security, monitoring systems, etc. DUTIES AND RESPONSIBILITIES Consistently provides proven, formal mentorship High complexity assignments * owner Moderate complexity assignments * owner (1 or >) Low complexity assignments * provide oversight/review Regularly lead self and others and/or established as Product SME and/or established as specialist Understands how whole picture aligns to overall Ensono strategy Provide thought leadership within GTS Provides Technical Architect storage support for HW and SW Software solutions. Processes communication skills to participate in Client meetings and new business deals. Works directly with Hardware and Software vendors on new solutions. Review and analyze current client software and requirements to determine the most cost-effective and standard software solution to be included in the business proposal. Enhance the performance of others through mentoring and guiding Design automated monitoring techniques for problem identification and prevention Provide and document problem analysis, resolution and prevention, designing procedures and best practice techniques SUPERVISORY RESPONSIBILITIES This position does not have direct reports but may mentor less experienced associates in the role. RECRUITING INFORMATION Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings. QUALIFICATIONS Required Ten years hands on/industry experience Preferred Ability to perform skill set of a Mainframe System Programmer Ability to perform complex ISV installations Ability to perform and lead complex projects Ability to mentor and show leadership qualities Travel % TBD by field - Needed to create job code and for Department of Labor Any reference to years of experience should be disregarded in the UK JR011864 Next Job Posting Senior Data Center Operations Analyst Mainframe Operations Social Share

If you have an analytical mind-set and experience of working with know your customer (KYC) processes, this is a fantastic opportunity to join us as a Financial Crime Operations Analyst you'll be delivering financial crime checks for new and existing customers, collaborating with colleagues to make sure that each request is completed in a timely manner This is an opportunity to join a supportive team where we'll also take a real investment in your career development with us we're offering this role at senior analyst level What you'll do Day-to-day, you'll be performing due diligence checks for new customers and conducting periodic reviews, making sure that they meet all regulatory requirements. you'll be gathering information from publicly available resources, the customer, their relationship manager and internal systems. we'll rely on you to deliver consistent compliance with bank and regulatory anti-money laundering (AML) and KYC standards. you'll also be: Maintaining up to date knowledge of AML and KYC requirements Examining due diligence documents and information on the customer file based on specific trigger events, making sure that they are adequate and up to date Performing reputational checks, including politically exposed persons screenings and adverse and sanction checks Planning and prioritising your workload and maintain good relationships The skills you'll need we're looking for someone with experience of working with KYC and AML processes and procedures. Recognised qualifications in these fields would be beneficial. Crucially, you'll have good communication skills with the ability to liaise with relationship bankers and compliance teams. you'll also need: Experience of reviewing KYC operations Strong analytical and problem solving skills The ability to work we'll as part of a team to meet deadlines Strong learning skills with the ability to apply attention to detail to deliver error free processing Deliver compliance with organisational and regulatory anti-money laundering (AML) and know your customer (KYC) standards. Experience in classifying clients by risk level (low, medium, high) and conducting appropriate Client Due Diligence Experience in identifying and mitigating potential money laundering and terrorist financing risks through a thorough analysis of client documentation, financial activity, and beneficial ownership structures Understand the concept of client life cycle management Minimum 2 years in CDD, KYC and AML for existing and new non-individual clients

we'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries you'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis we're offering this role at senior analyst level What you'll do As a Customer Service Operations Analyst, you'll be responding to queries from customers promptly and tactfully within our SLAs. Your day-to-day will include: Authorising and investigating all transactions to our KPIs Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need we're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills to deliver to deadlines. you'll also demonstrate: At least two years of experiences in a AML S anctions An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Join us as a Customer Service Operations Analyst we'll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs you'll be liaising with customers and businesses to accurately collect information in order to solve their queries you'll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis we're offering this role at senior analyst level What you'll do As a Customer Service Operations Analyst, you'll be responding to queries from customers promptly and within our service targets. we're looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you'll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills you'll need In order to excel in this role, you'll have strong customer service abilities along with customer and industry knowledge. you'll also work we'll in a fast-paced environment and have good organisational skills to deliver to deadlines. you'll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Role Holder will be an Operations analyst within Financial Crime Services performing Sanctions and Anti Money Laundering Checks on Transactions and Customers. Investigate all the alerts received in the screening / filtering application as per Operational procedures and within agreed cut-off times, Identify potential hits and escalate as per standard operating procedure Maintain accurate and appropriate documentation for alerts processed. Monitor queues and ensure that allocated work is completed as per agreed timelines. 3-8 years of e xperience in AML is perferred.

The OTC Margin and Operations Analyst is responsible for reconciling over-the-counter (OTC) trades and positions, agreeing ISDA, SIMM and REPO margin calls and processing cash settlements on OTC transactions. Key Responsibilities: Review and agree to ISDA, SIMM and REPO margin calls and resolve any issues or discrepancies that may arise in the processing of margin calls Validate and agree payments associated with OTC transactions. Investigate discrepancies and resolve any issues in a timely manner, coordination between counterparts and internal departments. Reconcile T+1 OTC cash, trade and position data on a daily basis to ensure accuracy and completeness. Resolve position discrepancies vs executing and clearing brokers Book wires to instruct payments and receipts of cash to and from counterparts Monitor non-USD currency balances. Ensure that all relevant policies and procedures are followe'd in the processing of margin calls Requirements: Undergraduate Degree or above is preferred Past experience in OTC margin and/or operations teams Understanding of ISDA/REPO CSA agreements Knowledge of uncleared margin rules and processes. Strong attention to detail and ability to work accurately and efficiently under pressure Proactive desire to improve processes to drive efficiency and reduce risk Knowledge of OTC products in Rates, FX, Equity and Commodity asset classes Understanding of swift payment instructions and mechanics Excellent organizational and communication skills Ability to work independently and as part of a team Strong numerical and analytical skills Strong Excel knowledge (including macros/VBA) System Knowledge: Murex/Imagine/Endur TriResolve Acadiasoft

About this role Technology & Operations (T&O) is responsible for the firms worldwide operations across all asset classes and geographies. The operational functions are aligned with clients, products, fund structures and our third-party provider networks. Global Investment Operations (GIO), a function within T&O, is responsible for the development of the firms operating infrastructure to support BlackRocks investment businesses worldwide. Professionals hired into this role will become intimate with all operational flows and operational processes, including architecting operational solutions and managing relationships with portfolio managers and traders, our end clients, brokers, custodian banks, fund accountants, administrators and more. What is Derivative Operations? The Derivative Operations team is responsible for handling, processing and managing BlackRocks Derivative activity, which includes Trade Confirmation, Clearing and Collateral Management of Exchange Traded Derivatives, Cleared Swap, Contract for Difference and Over the Counter products. The Derivative Operations philosophy is anchored on BlackRock s cornerstone principles: Innovation, Fiduciary focus, Passion for Performance, and the unified purpose of One BlackRock. Through this lens we strive to build value for our clients by understanding their needs, the markets, and using technology to create optimized solutions. A BlackRock Derivative Operations Analyst will play a meaningful part in an exciting new phase of our functional evolution! Guided by your manager, you will learn how to set the benchmark in Operational excellence. Above all, you will be part of a collaborative global network of exceptional talent that promotes openness, transparency, inclusion and equal opportunity. What You Will Do Daily tasks are varied, and could range from confirming trades, managing resets & settlement, moving collateral, ensuring margin gets paid in a timely manner to helping Portfolio Managers and Trading teams achieve their objectives. Enforcing rigorous Operational risk management standards (Key Risk Indicators / Key Process Indicators) and identifying, communicating and resolving issues quickly and efficiently. Take ownership of exceptions from start to finish by investigating exception root causes, partnering with internal/external teams to take corrective actions and following through until resolution is achieved Review and challenge of existing procedures to improve and rationalise where possible in response to a frequently changing environment and requirements. Developing technical expertise through on the job training and self- learning, with active participation in Technology and Operations meetings encouraged. This may involve presenting ideas, contributing ideas, problem solving, or helping ensure strategic projects remain on track. Building strong relationships with internal and external partners, ensuring BlackRock s value proposition, technology roadmap and industry position is communicated and supported. Participate in regular reviews to ensure BlackRock receives outstanding levels of service from all third-party providers. What You Will Need Required experience level should be between 1-4 years. A self-starter who enjoys operating in a fast-paced, process driven environment, and can work in a distributed team. Numerical proficiency, outstanding analytical skills and a passion to solve problems. An entrepreneurial drive coupled with an overwhelming desire to go above and beyond to improve processes, systems and services. An excellent communicator, capable of articulating complicated issues in a simplistic manner. Natural curiosity, with a passion for learning about financial markets and new technology. Candidates from a diverse range of backgrounds who show the right aptitude, attitude and desire to learn, and can develop deep levels of technical expertise in this area will be considered. Additional knowledge of data handling and visualization tools like PowerBi, SQL and Python will be an added advantage Who You Will Ideally Be Curious - You are an innovative thinker, constantly looking for ways to skilfully adjust and optimize processes. You care about the quality of your input and have a clear understanding of your end goal, bringing people on the journey in an effective way Driven - You are a self-starter with energy and influencing skills, motivated to take the initiative and achieve goals. You understand the impact of contributing within cohesive, dynamic team. You are decisive, and passionate about solving difficult issues Adaptable - You are flexible and resilient to solve sophisticated problems in a dynamic, fast paced environment with the ability to multi-task to meet deadlines Growth Mindset - You will strive to enhance your skills and knowledge on a regular basis, challenging yourself to grow through challenges and experiences. You will take emotional ownership and responsibility to your own objectives through to successful completion. Collaborative - You foster strong internal and external relationships, with a focus on inclusion, collaboration and client service. You communicate appropriately to different audiences. #EarlyCareers Our benefits . Our hybrid work model . About BlackRock . This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

About Bluevine Bluevine is transforming small business banking with innovative solutions like checking, lending, and credit all tailored to help entrepreneurs thrive. With best-in-class technology, advanced security, and a deep understanding of the small business community, we re empowering entrepreneurs to grow with confidence. Backed by leading investors like Lightspeed Venture Partners, Menlo Ventures, 83North, and Citi Ventures, we ve been supporting SMBs since 2013, serving over 500,000 customers nationwide and growing a dynamic global team of 500 people. Our mission? To fuel small businesses with the financial tools they need to succeed. At Bluevine, you ll be part of a collaborative, fast-paced team that s reshaping the future of banking. Ready to make an impact? This is a hybrid role . At Bluevine, we pride ourselves on our collaborative culture, which we believe is best maintained through in-person interactions and a vibrant office environment. All of our offices have reopened in accordance with local guidelines, and are following a hybrid model. In-office days will be determined by location and discipline. ABOUT THE ROLE: Bluevine is looking for a Fraud Analyst who will be responsible for the critical review of client files throughout the application process and account life-cycle. This person will be responsible for gathering and analyzing data to verify the identity of the business and related principles. Fraud analysts work alongside an experienced risk organization and are exposed to all aspects of FinTech operations in a high-growth startup environment. WHAT YOULL DO: Write reports and document evidence, findings, and recommendations Review appropriate queues to reduce instances of fraud, identify areas of high fraud activity, and work in conjunction with the risk team to make our fraud practices more robust Investigate anomalies that could potentially include fraud Work through high volumes of potential alerts to identify and confirm fraud events Conduct investigations of customer accounts and activity to identify and prevent fraud Identify, prevent, and mitigate digital banking, mobile, electronic, check and/or ACH banking fraud losses Work in conjunction with cross-functional risk teams to reduce instances of fraud Work in conjunction with customer support teams to help with identified instances such as ATO, social engineering and other red flag referrals Put together complex fraud cases and be able to review them with management WHAT WE LOOK FOR: 2+ years of fraud experience Strong analytical and problem-solving skills Passion for delivering a great customer experience Impeccable judgment and acute attention to detail Proven track record of high-performance Bachelor s degree in Business Administration, Finance, or related field preferred Benefits & Perks Excellent group health coverage and life insurance Stock options Hybrid work model Meal allowance Transportation assistance (terms and conditions apply) Generous paid time off plan, Holidays Company-sponsored mental health benefits Financial advisory services for both short- and long-term goals Learning and development opportunities to support career growth Community-based volunteering opportunities

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships

You are a strategic thinker passionate about driving solutions. You have found the right team. As an Operations Analyst within the Documentation Management team at J. P. Morgan, you will be responsible for reviewing legal agreements such as ISDA and CSA, extracting legal and financial parameters, and indexing them within our systems. You will also work on regulatory projects related to the Markets industry. This role requires flexibility with shifts and a strong focus on productivity and quality. Your ability to identify priority issues, work to deadlines, and coordinate with internal functions for prompt resolution will be key to your success in this role. Job Responsibilities Review legal documentation and input key parameters from the legal documentation into JP Morgans systems. Adapt to flexible shifts. Identify issues and coordinate with relevant internal functions for prompt resolution of disputed points within set time-frame parameters. Collaborate with key partners in legal, business, operations, and technology to contribute towards the development of an efficient operating framework. Work closely with the regional Legal Operations Department, the business, and other stakeholders. Measure performance based on productivity and quality. Produce good quality work, which is paramount to the candidates success in the organization. Perform as a checker for all agreements/documents processed by DMO. Required qualifications, capabilities and skills Demonstrate a minimum of 3 years of proven experience in Derivatives Master Agreements and other trade-related documentation within an Investment Banking or Law Firm environment. Understand Derivative Legal documents like ISDA, CSA, etc. , excellently. Exhibit proficiency in MS Office. Communicate effectively with strong verbal and written skills. Multi-task, identify priority issues, and execute with an excellent mentality. Approach tasks with strong teamwork while also executing independently. Work to meet deadlines consistently. Organize tasks with strong organizational skills. Must hold a Bachelors degree or above

Loan Servicing Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Loan Servicing Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Loan Servicing Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelors degree in finance or a related field, or possess equivalent work experience. Minimum 2 years of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Role Holder will be an Operations analyst within Financial Crime Services performing Sanctions and Anti Money Laundering Checks on Transactions and Customers. Investigate all the alerts received in the screening / filtering application as per Operational procedures and within agreed cut-off times, Identify potential hits and escalate as per standard operating procedure Maintain accurate and appropriate documentation for alerts processed. Monitor queues and ensure that allocated work is completed as per agreed timelines. 3-8 years of e xperience in AML is perferred. Hours 45 Job Posting Closing Date: 17/06/2025

The Account and Territory Operations Analyst will be responsible for ensuring the seamless management of accounts and territories across our organization. This role will focus on analyzing data, maintaining accurate records, and supporting sales operations to drive efficiency and productivity. Operating primarily within Salesforce, the role includes fixing data discrepancies, auditing account data, managing hierarchy disputes, and maintaining proactive account data cleanliness. Key Responsibilities: Territory Management Collaborate with regional sales operations and sales leaders to ensure that territory assignment is aligned with sales strategies and organizational goals Manage the territory tool, Full Cast, to ensure accurate and effective territory mapping Manage territory hold exceptions, resolve territory conflicts and discrepancies Account Data Operations Ensure account hierarchies, ownership, and assignments are accurately reflected in Salesforce or other CRM tools. Fix data discrepancies such as incorrect websites on accounts and conduct regular account audits. Handle account and hierarchy disputes from sales representatives. Proactively monitor and maintain account data cleanliness to uphold data integrity. Systems Data Access Needed: Salesforce: Read access except for write access to relevant fields. Snowflake: Read access to relevant data sets. Tableau: Read access to relevant data Coefficient: Read access to relevant data Google Suite: Read, write, create access. Qualifications: Strong ability to follow established processes and guidelines meticulously to ensure consistency and quality in deliverables. Proven ability to handle high-volume tasks with accuracy. Resourceful in finding solutions to operational challenges. Comfortable working in a dynamic environment and adapting to new tasks and tools. Bachelor s degree in Business, Data Analytics, or related field. 1+ years of experience in an operations support or data-oriented role, ideally within a Sales Operations function. Proficiency in Google Suite / Office Suite, particularly Sheets / Excel and Slides / PowerPoint and Salesforce CRM; experience with Full Cast is a strong plus Strong SFDC reporting skills. SQL experience is a strong plus. Excellent communication skills, with the ability to work independently and as part of a global team.

Job Summary Overview About Business Unit: The Mid-Market Operations team delivers on the human promise of our powerful platforms It s a thoughtful balance of human and machine; conscientious ad ops specialists executing flawlessly to drive business outcomes for our clients while relentlessly automating to allow us to do our best work On a path of continuous improvement, the team passionately performs to accountable standards and energetically pursues self-development for mastery in the face of a fast-changing technology landscape Were looking for someone with experience in digital media campaign management and troubleshooting Joining Epsilon as an Senior, Campaign Operations Analyst, youll play an integral role in coaching and developing a team of Campaign Operation associates as well as helping our global clients achieve their business goals All our team members are provided an extensive training programme Youll bring hands-on experience and develop your team, a broad understanding of digital marketing and onsite personalization, from both a technical and commercial perspective We encourage continuous learning and pride ourselves in supporting the progression of our team You will be responsible for configuration, trafficking, testing and quality assuring client display campaigns This is a unique opportunity to join an ambitious, leading digital marketing business Responsibilities Essential Functions and Responsibilities: Coach, mentor and support Associate Campaign Operation Analysts Build and configure digital display campaigns Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline - prioritisation is key Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements Test new product releases ensuring user experience remains intact Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results On-going support, troubleshooting technical setups and maintenance of existing clients Become an expert in our platforms and processes Conceptualize and develop automation projects to be used company wide Ownership of your development Actively seek out opportunities to learn and support those around you Qualifications 5-8 years experience configuring digital display campaigns Experience coaching and mentoring, ideal but not mandatory A Bachelor degree and/or relevant courses Working knowledge of HTML and CSS languages Demonstrable interest in digital marketing and tech Keen attention to detail An excellent team player Ambition and a desire to learn Curiosity and an aptitude for problem solving Strong time management and prioritisation skills A pro-active, self-starter that thrives working in a fast-paced environment Excellent written and verbal communication skills A collaborative, positive can-do attitude You're adaptable, every day will provide a different challenge

Job Summary Were looking for someone with a desire to pursue a career in digital media & e-commerce and a passion for troubleshooting Joining Epsilon as an Campaign Operations Analyst, you'll play an integral role in helping our clients achieve their business goals All our recruits are provided an extensive training programme Initially lasting 6 months, this is made up of both formal and on the job learning You'll benefit from the opportunity to gain hands-on experience and develop a broad understanding of digital marketing and onsite personalization, from both a technical and commercial perspective On completion you'll review progress with your manager and plan out your development for the following year We encourage continuous learning and pride ourselves in supporting the progression of our team You will be responsible for configuration, trafficking, testing and quality assuring client campaigns, both on and off-site This is a unique opportunity to join an ambitious, leading digital marketing business Responsibilities Essential Functions and Responsibilities: Build and configure on- and off-site campaigns Work on multiple projects simultaneously and prioritise workload to ensure a smooth launch of each campaign within the set deadline - prioritisation is key Work on the onboarding process for new customers ensuring that the foundation to launch is the best it can be Validate the set-up of all campaigns both in pre-launch and post-launch to ensure they meet requirements Test new product releases ensuring user experience remains intact Collaborate across Sales, Account Management, Media Delivery, Product and Engineering teams to produce high quality results On-going support and maintenance of existing clients Become an expert in our platforms and processes Conceptualise and develop automation projects to be used company wide Troubleshooting technical setups Ownership of your development Actively seek out opportunities to learn and support those around you Qualifications A Bachelor degree and/or relevant courses Working knowledge of HTML and CSS languages (ability to identify and construct CSS selectors) Regular Expression and Javascript or Typescript knowledge is a plus but not essential Demonstrable interest in digital marketing and tech Keen attention to detail An excellent team player Ambition and a desire to learn Curiosity and an aptitude for problem solving Strong time management and prioritisation skills A pro-active, self-starter that thrives working in a fast-paced environment Excellent written and verbal communication skills A collaborative, positive can-do attitude Youre adaptable, everyday will provide a different challenge

Understands application of the principles in the defined tasks related to order to cash process. Able to handle tasks allocated (Collections/Cash Application) independently as per the specific client process and ensures compliance in terms TAT and accuracy. Collections & Cash Application Voice calling Dispute Management Customers account Cash Application Account reconciliation Dr and Cr clarity Basic accounting knowledge SAP knowledge Required Customer Orientation Ability to understand client expectations and requirements Strives to adhere and improve performance on SLAs and deliverables to customer, including ownership of solution oriented, effective communication of issues raised, findings and proposed resolution Ability to maintain relationships with relevant line manager / counterparts / Stakeholders Accountability. Has complete clarity about expectations from self, measurable of the same and own role; delivers upon these Collaboration & Teamwork: Understands and works towards the common goals of the organization rather than getting confined to own silo. Resolves conflicts at his / her level; escalates if required. Displays good collaborative spirit Does not resist change management Addresses problems and finds solutions by working within and between WNS teams, including consultation with and/or escalation to other towers when required. Analytical Thinking & Problem Solving Identifies anomalies, errors, and aberrations in output Dives into problem areas to identify root causes and attempts to apply a range of contexts and scenario to identify possible causes of the aberrations and identifies solutions Proposes and supports implementation of process improvements Communication skills Participates actively in team meetings; articulates thoughts clearly Listens with attention and builds own understanding Demonstrates requisite verbal and written communication skills Shifts- US shift (4pm to 1am) Qualifications B.Com/Mcom/MBA (Finance)

Credit Support Specialist - Operations Analyst, a vital role within our Loans group. This key position is designed to deliver on specific tasks and requirements, making it an essential part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist - Operations Analyst within our Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across various processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation, allowing you to make a significant impact on our operations. Job Responsibilities Adhere to established QUALITY & QUANTITY SLAs consistently. Ensure 100% compliance with process-related policies, guidelines, and controls. Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. Support the secondary trading desk with trade booking and settlements. Liaise with bank departments and external contacts, including Borrowers and Trustees. Follow up timely with agents or customers for any missing notifications. Complete all funding within the SLA on the same day. Serve as the SME and first internal POC for process-related queries and clarifications. Act as the first point of escalation for process-related issues from customers. Pay attention to detail to ensure all documents are processed correctly. Identify changes to processes to improve productivity and efficiency. Required qualifications, capabilities and skills Hold a bachelor's degree in finance or a related field, or possess equivalent work experience. Minimum 6 months of experience in the financial services industry with a proven track record of delivery. Understand business financial statements, cash flow capacity, and loans across various industries. Exhibit strong research, analytical, and comprehension skills to analyze large data sets. Manage clients effectively, build partnerships, and lead while engaging multiple stakeholders. Utilize effective time management and prioritization skills to achieve business objectives. Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments Preferred qualifications, capabilities and skills Build relationships with clients, internal partners, and peers effectively. Recognize issues or problems that need to be escalated promptly. Develop domain learning and exhibit strong interpersonal and communication skills. Apply analytical thinking and problem-solving skills effectively. Understand the product lifecycle and area product management thoroughly.

Who you are & how you can contribute? We are looking for highly skilled and detail-oriented Operations Analyst with exceptional abilities in analysis, strategy, and problem-solving If this describes you, we are excited to offer you an incredible opportunity to work remotely as a freelancer Join us in contributing to the creation of data that powers the training of advanced AI models Role & Responsibilities: Help in the training of an AI assistant model to enhance its accuracy and performance Evaluate the model's responses across multiple dimensions to ensure quality and relevance Maintain high standards of speed and precision while assessing the model's responses Must Required Traits: Strong attention to detail Ability to carefully follow instructions Excellent proficiency in English Flexible hours Remote opportunity Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Join us as a Customer Service & Operations Analyst In this customer centric role, you ll deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries This is an opportunity to be recognised as a subject matter expert, enhancing your reputation throughout the bank We are offering this role at an senior analyst level What youll do As our Customer Service & Operations Analyst, you ll maintain a clear understanding of the needs of our customers and stakeholders to deliver the most appropriate and fit-for-purpose solutions when dealing with complex issues. You ll also support the unit leader by allocating work, making sure processes are followed and helping in the development of business continuity plans. Your day-to-day activities will include: Authorising and investigating all transactions to defined KPIs Providing specialist support by monitoring and sharing MI Collecting and analysing the required information from the customers and businesses Reviewing processes which could be enhanced to improve the customer experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills for delivering to deadlines. Additionally, you ll demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers A thorough understanding of products, processes and banking systems Hours 45 Job Posting Closing Date: 12/06/2025

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships Hours 45 Job Posting Closing Date: 29/05/2025

Analytics Operations Analyst WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US As an Analyst in our Analytics Operations department, your work will oversee the timeliness and accuracy of client data processing, identifying and escalating issues to prevent or minimize impact on SimCorp s SaaS platform clients. You will assist our key managed services clients with queries related to their daily reports. This role will also support internal client services group to provide insights into platform usage, prioritizing enhancements with our development teams and new client/process onboarding. This opportunity will allow you to exercise your interest in finance and technology. WHAT YOU WILL BE RESPONSIBLE FOR The Analyst will be joining a highly productive entrepreneurial team, itself part of a global organization. This is an ideal opportunity for someone with a solid academic background to support SimCorp s Axioma Risk clients within Analytics Operations department. After a comprehensive training program, we expect you to Work on complex data sets related to portfolio positions and OTC derivatives, such as FX Forwards and Interest Rate Swaps Ensure reconciliations are thoroughly completed and address any discrepancies within set deadlines (in accordance with client SLA/SLE s). Perform quality assurance tasks and data analysis to ensure validity of content delivered to AxiomaRisk s clients Oversee client processing, initial triage and escalation of issues to Product and Engineering teams via our Incident process Work closely with the global Analytics Operations team to provide a seamless round the clock service for our clients (Hong Kong, India, Europe and Americas) Contribute towards and improve dashboards and alerting capabilities to automate client process monitoring. Assist client & client support organization to resolve or escalate managed services client queries to relevant product and engineering team. WHAT WE VALUE We expect you to be good at several of the following and be able to - and interested in - learning the rest. Preferred 2-4 years prior experience in similar field with Bachelor s / masters degree in finance, Business or Engineering from an accredited institution Good understanding of equity, fixed income and derivative instruments Knowledge of Risk Analytics and Derivatives Pricing Exposure to Power BI, Excel or SQL for data analysis and review is favorable. Proficient in writing and speaking English. Quantitative problem-solving and analytical skills, detail oriented. Ability to manage cross-departmental projects and prior client facing experience. Ability to work on a global team spread across multiple locations and time zones. BENEFITS Attractive salary, bonus scheme, and pension are essential for any work agreement. However, in SimCorp we believe we can offer more. Therefore, in addition to the traditional benefit scheme, we provide a good work and life balance: flexible working hours and a hybrid model. And opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take. NEXT STEP Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. For any questions you are welcome to contact Swati Pal (Swati.pal@Simcorp.com) , Talent Acquisition Partner, at email address. If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world s leading provider of integrated investment management solutions. We are 3,000+ colleagues with a broad range of nationalities, educations, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the Deutsche B rse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal-opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated into our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

Provides new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions and complaints. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. Under general supervision, performs customer support of billing inquiries, service requests, sales support, system failures and capacity issues; fixes diagnoses and resolves moderately sophisticated escalated issues, working with the development team or sales team as vital. Under general supervision follows/analyses procedures for start-up and shutdown of internal customer support systems, recovery procedures, scheduling and backups. Under general supervision monitors issues with clients, exchanges, internal customers. Distributes information to customers/clients regarding new products or product updates or changes. Under general supervision follows standard procedures, coordinates and maintains client/customer data systems. Education Required: Bachelors degree required, comparable experience may be substituted Experience Required: At least 3 years

Join us as a Customer Service & Operations Analyst We ll look to you to deliver successful outcomes for your customers by investigating their queries and understanding their needs You ll be liaising with customers and businesses to accurately collect information in order to solve their queries You ll be able to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis Were offering this role at senior analyst level What youll do As a Customer Service & Operations Analyst, you ll be responding to queries from customers promptly and within our service targets. We re looking for someone with strong interpersonal skills to listen to our customers, develop relationships with them and maintain an understanding of their needs at all times. Day-to-day, you ll be: Authorising and investigating transactions Collecting and analysing the required information from the customers and businesses Reviewing processes which could be automated or enhanced to improve the customer and business experience The skills youll need In order to excel in this role, you ll have strong customer service abilities along with customer and industry knowledge. You ll also work well in a fast-paced environment and have good organisational skills to deliver to deadlines. You ll also demonstrate: An awareness of changes in trends, policies and regulations An understanding of our industry and its customers Experience of managing stakeholder relationships