Assessment Process Specialist Firstsource

3.0 - 5.0 years

5 - 10 Lacs

Hyderabad

Work from Office

Role & responsibilities Content Specialist, along with Assessment Process Specialist, is expected to prepare incident documents. Forecasting Less focus on data analysis; more on coordination, collating program components from various teams. Project & Workflow Management (with Tools) Streamline and monitor operational workflows for efficiency. Plan and track development activities and deliverables. Use tools like Power BI, Smartsheet, Microsoft Project, and Jira for scheduling, reporting, and issue tracking. Align project timelines with master schedules and update key stakeholders. Lead or participate in team meetings to communicate progress and resolve issues. • Meeting & Committee Coordination Plan and schedule committee meetings and facilitator training. Coordinate preparation and shipping of meeting materials. • Stakeholder Communication & Liaison Liaise with ETS staff, vendors, clients, and internal teams. Serve as a contact for business units, professional services, and operations. May support clients and candidates with program guidance and representation. • Schedule & Budget Tracking Prepare and monitor project timelines and deliverables (e.g., recordings, test forms, exports). Support budget development (cost and staffing estimates). Track project expenses and revise monthly forecasts. • Documentation & Quality Management Support documentation and tracking in the Quality Management System. Assist with test-related materials (reports, proposals, surveys). Oversee copyright activities for assigned groups. Preferred candidate profile Strong communication skills are essential. Assessment Process Specialist, along with Content Specialist, is expected to prepare incident documents. Academia or EdTech background is preferred. Power BI preferred (though not mandatory). Forecasting Less focus on data analysis; more on coordination, collating program components from various teams.

Posted 8 hours ago

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