2970 Operational Support Jobs - Page 5

Value Preposition Be at the Forefront Client Advisory Services (CAS): The Manager of CAS provides strategic leadership directly to their team (s) with the responsibility to nurture relationships, deliver value and increase the utilization of SVB products and services, contributing to the overall Net Promoter (NPS) strategy and This role is to lead team or teams comprised of exempt and/or non-exempt employees that may be geographically dispersed; Fosters an environment of accountability, learning and growth across their team. Job Details Position Title: Manager - Client Advisory Services Career Level: L1 Job Category: Manager Role Type: Hybrid Job Location: Bangalore About the Team: The Clien...

Management Level H Customer Experience Executive Team : CEC - UK Reports to: Team Leader Role To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries. Business Function EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India based out of Chennai and Bangalore. Core Duties a...

IT Architect – Emergency Response System (ERS) IT Platform Role Purpose : will be responsible for designing, managing, and governing the NHAI ERS IT Platform, ensuring high availability, scalability, security, and seamless integration across GPS, IMS, VTS, MDM, call center, and reporting systems to support 247 emergency response operations. Key Responsibilities Architecture & Platform Design Design and maintain end-to-end IT architecture for the NHAI ERS platform, including Management System (IMS)GPS & VTS integration Mobile Device Management (MDM)Call center systems (1033)Data analytics, dashboards, and reporting Ensure system architecture supports real-time operations, high concurrency, an...

As a technologically driven company, Praval believes in the transformative power of technology to enhance businesses and lives. Our team is dedicated to creating cutting-edge software applications, designing user-friendly interfaces, building collaborative systems, and exploring new technologies to redefine possibilities. We are committed to delivering top-notch IT solutions that address intricate challenges and fuel our clients' success in the digital era. At Praval, we value exceptional performance and offer a competitive compensation package that includes benefits, flexible work arrangements, and a healthy work-life balance. If you are enthusiastic about technology, excel in a dynamic env...

Role Purpose Handling the team of Reconciliation Analyst and Specialist and ensure all reconciliation are prepared with in stipulated timeline and as per IHG guidelines. Ensure that the integrity of all work and interactions with customers are completed in accordance with IHG policy and procedures and compliant with Sarbanes Oxley legislation. Mentoring and coaching of Analyst, Senior Analyst and Specialists. Providing them operational support as and when required. Key Accountabilities Completion of Bank Reconciliation as per the agreed timelines and accuracy Coordinating with Group Treasury, preparation of Cash flow, accurate processing or Wire payments Oversees the month-end close processe...

Description: At Amazon, our mission is to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. Amazon Last Mile learning team is seeking training specialist to support operations trainings to last mile vertical. Overall responsibility include boosting the competencies of our employees by developing and conducting effective training programs. The person will indirectly help enhance the employees workplace performance in conjunction with the companys core values to meet the goal of organization. Amazon is an Equal Opportunity-Affirmative This role requires to travel for business requirements. Trainer Best Behavior: 1Listening t...

Pearson VUE (pearsonvue.com) has been a pioneer in the computer-based testing industry for decades, delivering more than 15 million certification and licensure exams annually in every industry from academia and admissions to IT and healthcare. We are the global leader in developing and delivering high-stakes exams via the worlds most comprehensive network of nearly 20,000 test centers in 180 countries. Our leadership in the assessment industry is a result of our collaborative partnerships with a broad range of clients, from leading technology firms to government and regulatory agencies. Pearson VUE is regularly featured on the Forbes list of Best Employers and we are recognized in the Best E...

Funds-Axis Compliance Software, Built for Regulatory Clarity Streamline investment compliance, risks and reporting challenges with our integrated multi-modular solution. The Funds-Axis Compliance Software Platform Galaxy , our flagship platform, delivers fully modular compliance software for investment firms and depositaries. Purpose-built to reduce costs, risk, and implementation complexity, Galaxy provides a single, secure environment for your firm to operate with confidence. Discover the Details Behind the Solutions Download our full suite of Funds-Axis compliance software brochures. Who We Work With We work with leading financial institutions around the world, navigating complex, multi-j...

Duties & accountabilities Understand clients regulatory outreach requirements, assist in designing and implementing outreach campaigns to meet their requirement using Outreach360 platform Operational support basis customer requirements on one or more products. This includes setting up accounts and users, researching on entities, creating custom branded email templates, conduct outreach to support global investment banks or asset managers on their regulatory and compliance needs. Become highly skilled in understanding regulatory matters related to ISDA, CFTC, SEC, ISLA etc and maintaining Operational Processes by creating SOPs, playbook, and FAQs for client communication Serves as subject mat...

Who We Are Together, were on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives Its a mission that bonds our people across nearly 60 countries and a rich, diverse variety of nationalities and backgrounds Working here means working with the worlds leading manufacturer of generic medicines, and the proud producer of many of the products on the World Health Organizations Essential Medicines List Today, at least 200 million people around the world take one of our medicines every single day An amazing number, but were always looking for new ways to continue making a difference, and new people to make a difference with The opportun...

Purpose/Objective This is a representational job purpose statement. The Team Member role is responsible for contributing to the efficient functioning of the team by executing assigned tasks, supporting operations, and ensuring quality in all deliverables. The role requires collaboration, adherence to company policies, and continuous improvement to enhance overall team productivity. Key Responsibilities of Role Operational Support: Assist in executing daily tasks as per assigned responsibilities. Ensure adherence to standard operating procedures (SOPs) and guidelines. Maintain workflow efficiency by coordinating with team members. Quality and Compliance: Ensure work meets quality and performa...

Primary Responsibilities Level 2 Escalation calls Act as an escalation point for service-related problems Input accurate customer information into the database Assist in training and monitoring call center agents to ensure quality of service Maintaining the SLA for different LOBs . Follow through with incidents, reports, and projects . Resolve customer and client queries in the Pearson VUE case management system Qualifications/Education and Experience: Required Education- Bachelor’s degree 1-3 years of experience in a similar/related position . Excellent oral and written communication skills High levels of customer service skills Previously operated in a Level 2 support role Familiar and com...

ERC Generalist Level 2 Profile: Join Adobe as an ERC Generalist 2 and act as the initial contact for all Employee and Manager concerns! This role is notable in its range, providing generalist support to boost manager and employee success. You will handle inquiries concerning HR policies, procedures, and programs, collaborating with COEs to explore and put into practice suitable responses. This role demands a strong sense of customer dedication, a proactive mentality in foreseeing people-related needs, and a results-focused perspective. Reports To: Manager - ERC Years of Experience: Typically requires a minimum of 4-6 years of related HR Generalist experience. Job Responsibilities Triage and ...

Job Description: As an Operations Specialist in the Client Operations Group, you will primarily be responsible for the day-to-day execution of client tasks. The successful candidate will utilize their operational skills and knowledge to perform the day-to-day operations to meet the business objectives and requirements of client and project initiatives. Furthermore, the role requires the individual to possess a strong entrepreneurial spirit, be highly collaborative, express ideas readily, manage change fluidly, and influence and identify opportunities. As necessary, you will be responsible for providing support to the Client Operations Manager during discussions between the MS leadership team...

Role To assist shareholders buying and selling shares in accordance with predetermined procedures and service standards under appropriate guidance and direction. Also supporting customer queries. Business Function EQ India Operations team work closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations, Customer Experience Centre, Reconciliations, and Innovation. This service is delivered from our offices in India based out of Chennai and Bangalore. Core Duties and Responsibilities Answer inbound calls, emails from Shareholders and assist them with t...

Role To carry out a range of assigned clerical / support duties in accordance with predetermined procedures and service standards under appropriate guidance and direction. Business Function Equiniti is a leading provider of technology and solutions for complex and regulated administration and payments. Our technology platforms are used by 70% of the FTSE 100, Government and other large corporates, particularly in banking, insurance and other financial services. EQ India Operations team works closely with the EQ Group functions across UK, US and Amsterdam to provide operations support to Shareholder Solutions, Pensions Solutions, Investment Services, Employee Benefit Solutions, KYC Operations...

About This Role Job Description Responsibilities of Principal Program Manager Program Delivery Responsible for delivering complex solutions to customers across the APAC region. Oversees high-risk, large-scale, multi-site portfolio implementations and/or innovative solutions, often international in scope. Customer Stakeholder Management Develops and maintains relationships with key customer stakeholders, including senior executives. Establishes regular communication channels with customers to review program status and build strong relationships with senior leadership. Program Oversight Ensures all projects within the program are progressing and all components for successful delivery are in pl...

Key Responsibilities: Deliver superior customer service to employees via our portal,Live chats, phone support and other communication platforms. Assist employees promptly and effectively using our case-management solution, addressing HR queries and issues. Support and maintain the centralized knowledge base by creating, updating, and enhancing knowledge articles to ensure relevancy and accuracy. Collaborate effectively with cross-functional teams to resolve employee queries efficiently. Maintain strong knowledge of HR processes, policies, and programs to provide accurate support. Proactively identify opportunities for process improvements to enhance operational efficiency and employee experi...

About this role: Wells Fargo is seeking a Associate Operations Processor In this role, you will: Perform general clerical operations tasks that are routine in nature Receive, log, batch, and distribute work File, photocopy, and answer phones Prepare and distribute incoming and outgoing mail Regularly receive direction from supervisor and escalate questions and issues to more experienced roles Work under close supervision following established procedures Required Qualifications: 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Hiring an Operations Executive with 2–5 years of experience to manage daily operations, inventory, MIS reports, vendor coordination, and process improvement. Strong analytical skills, MS Office knowledge, and cross-functional coordination required.

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degr...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines Will most often be a driving force behind the development of new solutions for programs, complex ...

Preparing a Training Schedule/ Calendars/Planners for your Outlets Train staff on daily responsibilities, brand promotion and customer service activities and Identifying the training requirements of your Outlets and conducting the same.

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degr...

Responsibilities : * Participate and get the business requirement & solution proposal (BRD,SRS, etc). * IT Project Manager , Co-ordinate with Clients team & Vendors. * ERP Training & Consultancy * Figma Designs * Execute all levels of testing ERP Required Candidate profile * Good knowledge on STLC ,type of testing ,Testing strategy and Execution * ERP Preferred Experience * Flexible for traveling required during client acquisitions or training * BRD, SRC Preparation