2974 Operational Support Jobs - Page 45

What you will do In this vital role you will provide operational support and customer service for Amgens global corporate card program. This role is critical to Amgens efforts to maintain its internal controls and ensure staff can quickly and effectively resolve corporate card related issues so that they can focus on supporting patients. Roles & Responsibilities: Process corporate card applications and card account updates, suspensions and closures. Respond to customer queries via ServiceNow related to their card account and card transactions. Liaise with the card provider to resolve issues. Assist with resolution of merchant disputes and credit balance refunds. Monitor card accounts for del...

Role & responsibilities for L1 Support Engineer: Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services. Monitor network alarms, service performance, and incident management systems. Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs. Escalate incidents to L2/L3 teams, vendors, or network partners as required, ensuring proper documentation. Perform initial log analysis, health checks, and validation of fixes provided. Work with OSS/BSS systems, SIM provisioning platforms, and mediation systems. Maintain knowledge base, runbooks, and shift handover documentation for seamless operations. Sup...

What you will do In this vital role you will provide operational support and customer service for Amgens global corporate card program. This role is This role is critical to Amgens efforts to maintain its internal controls and ensure staff can quickly and effectively resolve corporate card related issues so that they can focus on supporting patients. Roles & Responsibilities Process corporate card applications and card account updates, suspensions and closures. Respond to customer queries via ServiceNow related to their card account and card transactions. Liaise with the card provider to resolve issues. Assist with resolution of merchant disputes and credit balance refunds. Monitor card acco...

As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Position Summary Senior Manager Quality Assurance, Disposition The AIN QA Disposition Team Senior Manager will play a critical role in advancing Quality Assurance initiatives across the Amgen Network, with a particular focus on...

Responsibilities: * Manage operational processes: data ops, customer support * Build strong customer relationships: verbal & written comm. * Excel proficiency: analyze & report insights * Cross sell software products Health insurance

Role Overview: As a Network Engineer at Capgemini, you will have the opportunity to work on cutting-edge technology solutions and play a crucial role in shaping the future of networking for leading organizations around the world. Your responsibilities will include: Key Responsibilities: - Demonstrating proficiency in networking fundamentals such as IP subnetting, switching, routing, and security concepts. - Utilizing strong fault isolation and resolution skills in switching (Cisco Catalyst/Nexus) and dynamic routing (Cisco ISR). - Being proficient in SD-WAN technologies (Cisco, Fortinet) and experienced in F5-LTM load balancer operations including iRule and certificate management. - Having e...

As an Associate Manager - Data IntegrationOps, your role is crucial in supporting and managing data integration and operations programs within the data organization. Your responsibilities will involve maintaining and optimizing data integration workflows, ensuring data reliability, and supporting operational excellence. To succeed in this position, you will need a solid understanding of enterprise data integration, ETL/ELT automation, cloud-based platforms, and operational support. - Assist in the management of Data IntegrationOps programs aligned with business objectives, data governance standards, and enterprise data strategies. - Monitor and enhance data integration platforms through real...

Responsibilities Senior Business Analyst This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Senior Business Analyst is responsible for working directly with clients to analyze their business operation s needs. This role is customer facing and will lead the utilization of workshops and discovery meetings to gath...

The Site Security Specialist, assigned to one of Pinkertons largest global clients, will provide operational support in the application of physical security operations at the clients campus to ensure a safe working environment and support the organizations core business objectives. Responsibilities Represent Pinkerton s core values of integrity, vigilance, and excellence. Provide operational support in the application of physical security operations to ensure a safe working environment. Assist in the evaluation, development, and implementation of regional security strategies. Implement site security plans, security assessments, site specific risk/threat analysis and training awareness progra...

Site Security Specialist, assigned to one of Pinkertons largest global clients, will provide operational support in the application of physical security operations at the clients campus to ensure a safe working environment and support the organizations core business objectives. Responsibilities Represent Pinkerton s core values of integrity, vigilance, and excellence. Provide operational support in the application of physical security operations to ensure a safe working environment. Assist in the evaluation, development, and implementation of regional security strategies. Implement site security plans, security assessments, site specific risk/threat analysis and training awareness programs w...

Role Overview: This role involves working on the Cleo Integration Cloud (CIC) platform to manage EDI processes, including onboarding new trading partners, maintaining existing integrations, and providing day-to-day support for the EDI infrastructure. The developer will collaborate with business and technical teams to ensure seamless B2B data exchanges. Key Responsibilities: Configure and onboard new trading partners (TPs) using Cleo Integration Cloud. Maintain and troubleshoot existing EDI integrations and workflows. Develop and support data mapping and transformation processes for EDI documents (e.g., 204, 210, 214, 990, 997). Monitor transaction flows and resolve issues related to failed t...

Key Responsibilities Serve as the first line of defense to investigate and resolve problems for IT systems across infrastructure, engineering, operations, and technical refresh domains. Provide initial assessments, coordinate with infrastructure SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. Collaborate and maintain continuous communication with other service leads (Network, Service Desk, Deskside Support, Cyber) and the Manager in the IT Operations Center to resolve problems. Initiate and lead the crisis action team for critical issues within the service lane. Act as the primary technical interface concerning the Center of Excell...

Jaipur | Full Time | Senior level Work type Job description We are seeking a we'll-organized and proactive Admin Executive .The ideal candidate will be responsible for managing overall office administration, travel coordination, inventory, vendor management, employee onboarding/offboarding, and providing day-to-day operational support. Key Responsibilities Manage domestic and international travel arrangements, including flight, hotel bookings, and visa processing Oversee daily office administration and ensure smooth functioning of office operations Maintain inventory of office supplies, stationery, pantry items, and IT equipment, ensuring timely restocking Identify and coordinate with vendor...

Location: Raniganj, WB, IN Siliguri, WB, IN Areas of Work: Sales & Marketing Job Id: 13283 External Job Description Business objectives Assist sales team by generating and sharing accurate dealer level sales reports as per requirement Assist dealers by making and sharing relevant sales report, credit note and debit note workings and scheme related communication as per defined timelines Servicing Provide timely services to dealers by ensuring availability of sales aids like shade cards, collaterals, dealer kit etc. Provide logistics and operational support to Unit level initiatives, activations and during new dealer account opening Assist sales workforce in gift settlements as per schemes clo...

The Trainer is responsible for the coordination and execution of training for all process paths in the Fulfillment Center. Trainers evaluate and refine processes and techniques to improve learning effectiveness and production across all departments in the building. The Trainer assists in driving the success training plans and supporting the needs of the Fulfillment Center workforce. Prerequisite: Willing to work Nights / flexible schedules / shifts Act as a supervisor for Process Assistants and Ops Ambassadors with new hires Deliver Instructor training, observation and coaching to the INFC standard Ensure training records are kept up to date through the console Ensure IN training materials a...

Minimum 7 years experience is needed in SAP BW/BO. Experience in Data Analytics & Reporting. Experience in Data Warehousing. Experience in OLAP. Provides input for technical plans and solutions. Mitigates customer impact of issues and recommendations & execute work arounds. About You. Provides technical guidance to less experience analysts. Participates in project planning sessions with team members. Performs actions aligned with defined standards Works on small complex projects/issues that require a singular area of expertise. Manages multiple and sometimes competing priorities with guidance. Prepares status updates for customer problems or projects. Regularly communicates and shares knowle...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specia...

Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Work with Ribbon technologies (PCX or SBC mandatory). Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Understan...

The Business Management team partners closely with the U.S. Wealth leadership group to drive forward the strategic agenda for the business. The team is responsible for managing cross-functional initiatives, tracking key business metrics, and delivering analytical and operational support across the organization Your Role Produce recurring management reporting across products, sales teams, and distribution channels, with a particular focus on deliverables for senior sales team leadership Generate customized outputs for RIA and Broker-Dealer teams Run ad hoc analyses on the state of the business to identify trends, highlight risks, and surface areas for further investigation Partner with senior...

Provide L1/L2 support and troubleshooting for Azure infrastructure issues, including Windows and Linux VM support. Offer on-call support for escalated client issues during US business hours. Develop expertise across infrastructure, containers, and networking domains to enhance client support. Build proficiency with relevant cloud and automation tooling. Contribute to the development and maintenance of a knowledge base and standard operating procedures (SOPs) to strengthen client support. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and technical teams. Escalate issues that require additional attention to engagem...

Job Title: Firewall Operations Engineer L 3 Location: Balewadi Pune Type: Full-time, Night Shifts About the Role: Were looking for highly skilled Level 3 Firewall Operations Engineers to join our network security operations team. Youll be responsible for managing, troubleshooting, and optimising enterprise-grade firewall environments while driving automation and operational excellence.This role requires strong technical expertise, quick responsiveness, and a commitment to collaboration and communication. The team is looking for individuals who are dependable, hands-on, and focused solely on this role (no moonlighting). Shift Timings: You can choose from one of the following shifts: Shift 1: ...

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrowpeople with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. About The Role : Technology Support Analyst Were the obstacle overcomers, the problem get-arounders. From figuring it out to getting it ...

Responsibilities: * Manage office operations & clerical tasks * Provide operational support * Maintain computer systems * Coordinate with clients & team members * Ensure administrative efficiency

Overview Skills : Project Coordination, Documentation, Administration, Operational Activities, travel bookings, Excel, Meeting Coordination Experience : 3 to 5 Years Location : Hyderabad, Bangalore, Gurugram Shift : 2:00PM to 11:00 PM (IST) The Admin Coordinator plays a pivotal role in ensuring the smooth and efficient operation of administrative functions within the organization. This position involves coordinating office activities, supporting various departments and maintaining effective communication across teams. About Omnicom Global Solutions Omnicom Global Solutions is an integral part of Omnicom Group, a leading global marketing and corporate communications company. Omnicom’s branded...

Role & responsibilities Assist in day-to-day operational activities to ensure smooth business functioning. Coordinate with internal teams for data management and process execution. Maintain and update records in company systems/Excel sheets. Support in preparing daily, weekly, and monthly reports. Ensure timely follow-up and closure of assigned operational tasks. Identify process gaps and share improvement suggestions with the team lead. Preferred candidate profile Graduate in any stream (Freshers are welcome). Good communication skills (verbal & written). Basic knowledge of MS Office (Excel, Word, PowerPoint). Strong attention to detail and accuracy in work. Ability to work in a fast-paced ...