2974 Operational Support Jobs - Page 44

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infor WFM Workbrain Good to have skills : Oracle HCM Cloud Payroll Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Time keeping and scheduling solution; 10-20 % of AMS volume will need to be supported by vendor (estimated 30% of a full-time with Workbrain and J...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

- Assist in managing a team of logistics professionals, warehouse staff, pharmacists - Implement process improvements to enhance efficiency & productivity - Ensure best service levels in terms of order fulfilment/ returns/ grievances/settlements Required Candidate profile -Bachelor's degree in business/ operations mgmt or related field. B. Pharm/ D. Pharm will be added advantage -Proven exp in warehouse, operations or logistics -Strong leadership & team mgmt Perks and benefits PF, Mediclaim, PL, Bonus, Public holidays, OT

Role Overview: As a Delivery Operations Coordinator, you will play a crucial role in ensuring the seamless functioning of delivery operations and providing exceptional service to clients. Your responsibilities will include: Key Responsibilities: - Drivers Support: - Serve as the main point of contact for all rider-related concerns and inquiries, promptly addressing and resolving issues or escalating them when necessary. - Proactively communicate with riders to coordinate deliveries, provide guidance, and resolve issues to prevent delays and ensure customer satisfaction. - Operational Support: - Manage the entire order lifecycle, from creation to delivery, utilizing proprietary tracking softw...

Role Overview: As a Device Experience (DEX) Performance Analytics specialist, your role is crucial in analyzing DEX performance data across various device categories. You will track metric trends, identify anomalies, and provide valuable insights to guide refresh strategies. Validating device refresh recommendations by cross-referencing user experience data with hardware performance indicators is essential to ensure Priority Persona DEX scores continue to improve in line with the company's Persona Strategy. Your recommendations will focus on optimizing Capex while enhancing the end-user experience. Key Responsibilities: - Analyze DEX performance data across various device categories - Track ...

Role Overview: You will be responsible for overseeing the nursing staff and ensuring the smooth operation of nursing activities on the designated floor/s. Your role will involve supervising patient care, managing staff schedules, and coordinating with consultants and operations staff. Key Responsibilities: - Assess Patient Care Requirements: - Conduct rounds on the designated floor(s) to evaluate patient needs and ensure appropriate care. - Monitor patient acuity levels and adjust care plans accordingly. - Staffing and Scheduling: - Develop and implement staffing plans for shifts based on patient numbers, acuity, and staff availability. - Ensure sufficient nursing staff members on each shift...

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base maintenance. Incident Manager Responsible for communicating, leading and managing all high severity outage situations. Assist in the Delivery and Execution of Staff Development/ Action Plans. Participate in design discussions for Operations tools and technology. Coach and mentor Service Desk Analysts on technical skills, call, and ticket q...

As an Account Services Coordinator at Omnicom Global Solutions in Hyderabad, you will be responsible for providing critical administrative and operational support to the account services team. Your role will involve managing essential but repetitive tasks, allowing the team to focus on high-value strategic work. The ideal candidate for this position is detail-oriented, highly proactive, and an excellent communicator who thrives in a fast-paced agency environment. Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, designed to deliver scalable, customized, and contextualized solutions for the evolving needs of the Practice Areas within Omnicom. OGS India plays a key ro...

1. Transaction Processing Monitor and process daily credit card transactions (authorizations, postings, reversals, etc.). Ensure all transactions are posted correctly to customer accounts and investigate any discrepancies. Track declined, failed, or duplicate transactions and support issue resolution in coordination with relevant teams. 2. Network Settlement & Reconciliation Support daily reconciliation of credit card network settlement files (Visa,MasterCard,RuPay, etc.). Match acquiring and issuing transactions against settlement reports from networks and processors. Identify and escalate mismatches, delays, or anomalies in settlements to senior staff or finance teams. Assist in preparing ...

Financial Analysis & Modelling: Support the development of global property financial models and forecasts. Business Case Support: Collaborate in the development and refinement of global property business cases, ensuring meticulous error checking, accounting oversight, and comprehensive scenario analysis. Capex & Cost Support: Monitor global Capex, analyze property costs, and identify opportunities for optimization. Standardization Support: Assist in the implementation of consistent global property finance processes. Reporting & Documentation: Prepare detailed financial reports and presentations, and support compliance with IFRS 16. Due Diligence: Contribute to financial due diligence for glo...

Streamline processes for setting up customer webinars and internal events. Increase engagement from APAC customers and colleagues through extended event programs. Deliver effective communications that support strategic objectives and improve internal engagement. Ensure up-to-date resource archives and seamless reporting for webinar metrics. What we are looking for: Bachelor s degree 2+ years of relevant experience (5+ years preferred). Good communication skills and proficiency in Microsoft Suite (Teams, Zoom, Office 360). Organization skills, public speaking, and experience with event management. English language proficiency.

Role & responsibilities The Textile Product Coach is responsible for training and sales staff on our products, fabrics, and garment knowledge. This role involves frequent travel to multiple stores, showrooms, and production units to conduct on-site and virtual product coaching sessions 1. Training & Development: Conduct regular training sessions for new joinees on Vismay products, including Kurti and Innerwear ranges. Provide in-depth knowledge on materials, trims, sizes, care instructions, and product features. Train staff on customer service excellence, grooming standards, and behavioral etiquettes. Assist in onboarding new employees and ensure smooth integration into store operations. Pro...

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT serv...

Key Responsibilities : Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT ser...

About Us: At Crack-ED, we are on a mission to empower young professionals through our industry-ready Post Graduate Programs (PGP). We believe a smooth and supportive journey leads to long-term success and that journey starts with our Operations team. Role Overview: We are looking for a detail-oriented and proactive Operations Executive to ensure a seamless experience for our PGP candidates from onboarding to batch completion. You will play a critical role in making sure processes run smoothly, loans are processed timely, and candidates feel supported throughout their learning journey. ? Key Responsibilities: Seamless Onboarding: Facilitate a smooth onboarding experience for all selected cand...

As an Associate Executive Administration at invenioLSI, your role involves supporting the administrative function of the organization to ensure efficient operations and provide essential assistance to various departments. You will handle routine office tasks, manage communications, organize records, and assist in implementing office policies. Key Responsibilities: - Perform day-to-day general administration tasks such as checking security and housekeeping work. - Arrange stationery, visiting cards, laptop cards, and other printing works as required. - Organize office events like birthday celebrations, town halls, annual retreats, and outdoor conferences with the HR department. - Implement al...

We are seeking an experienced and dynamic Operations Manager to join our medical device company. As the Operations Manager, you will play a critical role in overseeing inside-sales, product delivery, and administrative functions. Your primary responsibilities will include managing day-to-day activities such as order processing, inventory management, and product delivery. You will collaborate with various internal teams, distributors, doctors, and hospitals to ensure efficient transit and on-time product delivery. Additionally, you will work closely with the sales team to address challenges and enhance overall performance. Responsibilities: Lead and manage inside-sales, product delivery, and ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

Key Responsibilities: Project Coordination: Develop and maintain detailed project plans, timelines, and status reports. Coordinate meetings, workshops, and steering committees across time zones. Track deliverables, milestones, risks, and dependencies to keep projects on schedule. Operational Support: Streamline and document core business processes; identify and implement continuous improvements. Maintain accurate operations dashboards and KPIs, highlighting trends and anomalies. Manage vendor relationships, procurement requests, and compliance documentation. Cross-Functional Collaboration: Work closely with finance, HR, legal, and IT to facilitate project needs and organizational changes. Ac...

The Scientific Communications Publication Coordinator provides end-to-end operational support across the publication development lifecycle, ensuring high-quality, compliant delivery of Amgens scientific communication strategy. This role is accountable for maintaining publication records in Amgens Salesforce platform, driving timeline adherence, coordinating review and approval activities with internal and external stakeholders, and ensuring that ICMJE criteria and SOPs are adhered to. Reporting to the Scientific Communications Operations Sr Manager in Hyderabad, the Publication Coordinator partners closely with medical writers, subject matter experts, and cross-functional teams to keep publi...

In this vital role, you will be responsible for planning, coordinating, and executing global labeling compliance activities to meet regulatory requirements across multiple regions. Working in close collaboration with cross-functional teamssuch as Regulatory Affairs, Quality, Clinical, Operations, and Supply Chainyou will ensure that labeling processes, documentation, and systems remain accurate and inspection-ready. You will act as a subject matter expert in global labeling requirements, driving continuous improvement initiatives and upholding high-quality standards. Key Responsibilities Global Labeling Coordinate end-to-end labeling changes (including updates, reviews, and approvals) ensuri...

The Field Medical Excellence Operations Manager plays a critical role in providing operational support, systems management, and data-driven insight generation to advance the effectiveness of Amgens Field Medical teams. The role focuses on ensuring excellence in CRM platform operations, training delivery, system enhancements, analytics generation, and process continuity across global teams. Reporting to the Senior Manager, Field Medical Excellence Operations at AIN, this position supports daily operations, system optimization, and user experience. The ideal candidate demonstrates technical depth, a continuous improvement mindset, stakeholder engagement capabilities, and a high commitment to q...

Responsibilities Collaborate with cross-functional teams to achieve strategic goals Apply subject matter expertise to support operations, planning, and decision-making Utilize relevant tools, analytics, or platforms specific to the job domain Ensure compliance with company policies while improving efficiency and outcomes