2974 Operational Support Jobs - Page 43

Organize and coordinate assigned client account work in a timely and profitable manner. Collaborate and coordinate with Operations, Support Services, Quality Assurance, Sales, Business Development and other affiliated stakeholders to ensure that clients experience superior service. Complete scheduling for audits. Prepare client proposals, report specifications, technical information, etc. Provide technical consulting services to clients directly and/or through coordination with internal technical team. Follow up on inquiry calls; respond to specific client inquiries promptly and professionally. Participate in trade shows and technical conferences when necessary. Work with business support to...

Illumina is seeking a highly motivated and team oriented ServiceNow Administrator/Developer specializing in one or more ServiceNow applications such as ITSM, ITAM, SAM, HR and WSD. In this role, you will drive solutions on the ServiceNow Platform by predominantly configuring and developing ServiceNow modules by building workflows, business rules, and integrating data from other systems. You will monitor and troubleshoot issues regarding the health, availability, performance and issues of the platform. You will need strong analytical and problem-solving skills to support the organizations growing ServiceNow platform. Responsibilities: Build, configure, and maintain the ServiceNow platform via...

We are searching for a highly organized and results-oriented Manager, Support Operations , to join our growing team. In this role, you will oversee all aspects of our support operations, ensuring a seamless and positive experience for our customers and internal teams. You will be responsible for leading a team of support professionals, developing and implementing efficient processes, and driving continuous improvement within the support function. Responsibilities: Lead, coach, and mentor the team members Ensure team thrives towards the performance goals set, conduct timely reviews and share feedback Manage team workload and ensure efficient operations Develop strategies to achieve support op...

The Total Rewards Coordinator will provide essential administrative and operational support for the company s compensation, benefits, we'llbeing, and recognition programs. This role is ideal for someone with strong organizational skills, attention to detail, and an interest in building a career in Total Rewards. The coordinator will work closely with HR, payroll, and other stakeholders to contribute to the effective management and communication of the company s Total Rewards strategy. Key Responsibilities Compensation Support Assist with the administration of annual compensation programs, including salary planning, bonus, and equity cycles. Support data collection, validation, and reporting ...

Illumina is seeking a highly motivated and team oriented ServiceNow Administrator/Developer specializing in one or more ServiceNow applications such as ITSM, ITAM, SAM, HR and WSD. In this role, you will drive solutions on the ServiceNow Platform by predominantly configuring and developing ServiceNow modules by building workflows, business rules, and integrating data from other systems. You will monitor and troubleshoot issues regarding the health, availability, performance and issues of the platform. You will need strong analytical and problem-solving skills to support the organizations growing ServiceNow platform. Responsibilities: Build, configure, and maintain the ServiceNow platform via...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degr...

Are you'ready to make an impact in the world of digital paymentsJoin our team where your analytical prowess and problem-solving skills will help shape the future. We offer a stimulating environment with opportunities for constant learning and expanded responsibilities. As a Payment Lifecycle Analyst within Payments Operations, you will play a pivotal role in ensuring the smooth transfer of funds between various parties while enhancing our payment operations framework. You will leverage your knowledge of automation technologies and systems architecture to process payments across various products and parties. Your responsibilities include identifying and resolving issues, making decisions guid...

As Vendor Operations Advisor, you provide operational support for customer inquiries and troubleshoot service execution issues related to vendor performance. Your focus is on managing vendor operations, resolving supply chain challenges such as equipment deliveries and inventory management, reconciling invoices, and driving continuous improvement. You work closely with internal stakeholders and vendors to ensure Shell s service commitments to customers are met. What you'll be doing Respond to Tier 1 customer inquiries related to vendor issues and challenges. Manage weekly/monthly vendor operations calls, driving quick resolution of open issues and continuous improvement. Perform vendor recon...

Assist with user provisioning and de-provisioning tasks across systems and applications in line with access control policies Support monthly and quarterly User Access Reviews (UARs) to validate entitlements across applications and domains Liaise with system and business owners to complete certifications and implement remediation actions Maintain accurate user and role records, ensuring changes are properly documented and auditable Track and store evidence for access certifications to support audit and compliance requirements Escalate delays, data inconsistencies, or access-related risks to relevant stakeholders Leaver Management Reporting Help consolidate leaver data from multiple systems an...

The Team Assistant is an integral part of the Cabo Verde Country Office Administrative and Client Support (ACS) team. S/he will provide Administrative and client support to the Operational Staff. The job implies frequent interaction with other institutional units, staff in other locations (locally and internationally), government officials, consultants, and external organizations. The main functions include but are not limited to: Provide support for the preparation and implementation of World Bank Group projects and activities according to Bank procedures. Use desktop processing skills to produce complex reports, presentations, and charts/graphs according to Bank format and distribution. Co...

Business Development: Assist in lead prospecting and pipeline tracking; shadow client calls and help craft proposals to fuel revenue growth. Operations: Support workflow documentation and tool setups; monitor entry-level KPIs like lead response times to boost efficiency. Cross-Functional Support: Contribute to product feedback collection and simple marketing tasks (e.g., social content on software services) to tie BD and Ops together. Requirements: Grad from Indian universities (e.g., BBA, B.Com, or engineering with business focus); zero experience neededbring enthusiasm and a can-do attitude! Any exposure to tech sales, digital marketing, or tools like Excel for basic analytics.

As a DMS Support Executive, you will be the key liaison between our clients and internal teams. You ll provide assistance over calls, resolve queries, deliver backend support, and guide users in leveraging our Distribution Management System effectively. This role requires accuracy, efficiency, and a solution-oriented mindset to ensure smooth client experiences About the Role: 1.Handle client queries and complaints, provide timely solutions and alternatives, and follow up to ensure issue resolution. 2.Deliver accurate, valid, and complete information to users on a priority basis. 3.Work closely with Internal Execution and Support Teams to ensure smooth and timely resolution of client-reported...

Key Accountabilities Account opening for various entities including FPI, FVCI, FDI, AIF etc Timeliness to ensure that all Corporate Announcements and settlements processing are done within TAT of receipt of announcements or proceeds Accuracy to ensure at least 100% accuracy. Should be aware of the latest SEBI / RBI regulations governing custody. Responsive to ensure that all clients queries are responded to within 24 hours of receipt of query or if not to provide interim reply and to follow with a response within 3 days Risk- to ensure that there are no critical audit findings / issues and to escalate any immediate and time critical issues to higher authorities. People to participate in staf...

Job Title: Executive Assistant About the Role We are seeking a proactive, organized, and detail-oriented Executive Assistant to provide high-level administrative and operational support to senior management. The ideal candidate will be efficient in managing calendars, coordinating meetings, preparing reports, and handling confidential matters with discretion. Key Responsibilities Manage the executive s calendar, schedule meetings, and coordinate appointments. Handle daily correspondence, emails, and follow-ups on behalf of the executive. Prepare presentations, reports, and briefing materials. Coordinate travel arrangements, itineraries, and accommodation. Maintain confidential documents and ...

At Coretek, we transform how organizations empower their workforce through secure, scalable, and modern digital workspaces. As a Coretek EUC Support Engineer, you will be a key member of our team, providing expert support for our enterprise managed services clients. In this role, you ll ensure seamless, secure, and high-performance virtual desktop experiences while occasionally contributing to project delivery initiatives. Your work will leverage leading technologies such as Microsoft Azure Virtual Desktop (AVD), Nerdio, and Citrix to help clients maximize the value of their end-user computing environments. You will help Coretek clients succeed by combining deep technical expertise with a co...

Position Details: Job Title: Service Coordinator L3 Routing Operations Support Location: Bangalore #position- 2 Job Description: Details/Scope of the project: Coordinate L3 operations for routing and API Gateway platforms Ensure SLA compliance for incident triage and escalation Oversee traffic migration milestones and deployment schedules Provide reporting (weekly status, monthly dashboards, quarterly analysis) Act as escalation and coordination point between company engineering and offshore teams Reason for opening this role: To provide operational leadership and coordination as Company migrates to a new API Gateway and scales routing operations Team Technical Stack: API Gateway (Kong) Rout...

Position Details: Job Title: Operations Engineer L3 Routing Operations Support Location: Bangalore #position- 3 Details/Scope of the project: Manage routing configuration changes and validate deployments Support API traffic migration to new Kong-based gateway Provide 24/7 incident triage and escalation with 15-min SLA for P1 issues Perform patching, certificate rotations, and compliance tasks Contribute to post-incident reviews, root cause analysis, and runbook updates Reason for opening this role: To provide hands-on operational capacity for company Routing and API Gateway migration and to ensure SLA-driven support Team Technical Stack: API Gateway (Kong) Routing load balancing platforms Pa...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Incident Management Good to have skills : Problem Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery for IT production systems and services. A typical day involves support...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This pa...

Role Overview We are seeking a highly organized and proactive Operations Coordinator to oversee the daily functioning of Zynetics EV charging network. The role focuses on ensuring smooth operations, resolving customer queries, monitoring charger performance, coordinating with the ground support team, and preparing analytical reports (MIS) for management review. This position demands strong communication, problem-solving, and analytical skills ideal for someone who enjoys operational control and continuous improvement in a dynamic, tech-driven environment. Key Responsibilities Customer Query Handling: Respond to customer issues related to charger usage, payment, or access. Track complaints th...

Job Title: Operations Support Engineer in Ericsson on payroll of Accord Synergy Limited Location: Noida, India Experience Required: 5 to 6 Years Maximum Salary: 42,000 CTC per month Position -2 Experience Required: 3 to 4 Years Maximum Salary: 32,000 CTC per month About the Role: We are currently hiring Operations Support Engineers in Noida to join our Ericsson Global team and support field operations within our Local Delivery unit. This role involves ensuring that teams have the necessary resources, tools, and processes to perform field services effectively and efficiently. The ideal candidate will have prior experience in operations support, strong coordination skills, and a proven ability...

Site Reliability Engineer About the Role The AdServer and RTB Production Infrastructure is pivotal to ensuring our software applications' reliability, availability, and overall excellence. As an SRE Engineer, you will be responsible for the AdServer and RTB Production Infrastructure. Your essential duties encompass ensuring the seamless operation and optimal performance of large-scale distributed software applications. Your role revolves around maintaining a robust and high-performing environment, contributing to the reliability of our services, and innovating solutions to guarantee 24/7 availability. By leveraging your technical expertise and dedication, you contribute to maintaining a seam...

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. Key Responsibilities/Duties Provide L2/L3 operational support on ITSM Remedy, SmartIT/MyIT, Smart reporting, Service broker, DWPA, CMDB, Asset Management, as per agreed SLAs. Maintain BMC Product platform availability as per agreed availability commitment Develop new customizations, integrations and reports Troubleshoot BMC Application, customizations, integration issues. Follow the ITIL...

Agentic AI engineering Deliver agentic AI features on IBM Watson Orchestrate Data engineering & platform integration Overseedata engineers responsible for: Monitoring and maintainingexisting data pipelinesfor reliability and compliance. Supporting thedevelopment of new pipelinesfor AI initiatives and broader S2P data needs. Enhancing and optimising pipelines for performance, scalability, and governance. Ensure alignment with the Enterprise Data Platform governance and strategy People Management Full responsibility forpeople managementof the Kochi team (6 members initially). Hiring & resource planningBuild the team, plan capacity, and ensure optimal allocation of skills to deliver roadmap pri...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education We are looking for an experienced AV Core Engineer to design, deploy, and support enterprise Audio-Visual (AV) systems. This role involves managing AV infrastructure, ensuring flawless operations for collaboration spaces and live events, and working closely with IT teams to deliver world-c...