2974 Operational Support Jobs - Page 41

We are seeking an experienced and highly skilled DevOps Engineer with expertise in AWS, OpenShift, Terraform, and CI/CD pipelines to join our dynamic team. This individual will be responsible for designing, implementing, and maintaining the infrastructure and deployment pipeline using AWS and OpenShift, ensuring seamless integration and high-performance systems. The role requires a strong background in Infrastructure as Code (IAC) and workflow automation with Terraform, along with a proactive approach to troubleshooting, monitoring, and optimizing infrastructure performance. The successful candidate will work closely with cross-functional teams, including software development, QA, and operat...

Responsibilities Manage the recruitment and selection process Handle the onboarding process and ensure the offboarding process. Maintain the daily & monthly attendance sheet. Maintain the monthly salary sheets Develop and implement HR strategies and initiatives aligned with the overall business strategy Bridge management and employee relations by addressing demands, grievances or other issues Develop and monitor overall HR strategies, systems, tactics and procedures across the organization Nurture a positive working environment Assess training needs to apply and monitor training programs Report to management and provide decision support through HR metrics Requirements and skills Proven worki...

The eCompliance Manager is responsible for providing Quality Assurance oversight and guidance with regard to computerized systems validation (CSV), operating within the framework of regulations (GxP, 21CFR11, etc.) and requirements defined in the Novartis Quality Manual and global procedures. eCompliance Manager provides the needed operational support such as approving the GxP impacted changes, Periodic Review Reports, deviations etc., Provides the guidance to the project and operations team on the CSV related topics and related information. Reviews and/or approves the global Computerized Systems key validation deliverables as a part of the eCompliance support to the GxP projects. Key Respon...

Job Description Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers. Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects. Shares best practice and advice to the co-workers in the profes...

A Day in the Life Required Knowledge and Experience: The Network Security IT Technologist is a member of the Network Security product team within Global IT Connectivity and Data Centers and is critical for securing the Medtronic computing environment and preventing security-related issues. person is responsible for the implementation of Global Security Office policies in Firewall and IPS platforms. This They will work with Medtronic employees, customers, Global Security, approved vendors, and Connectivity team members to design and implement security policy around infrastructure and applications. They will be using business analysis skills to capture requirements along with technical skills ...

Job Title AS/400 (iSeries/IBM i) System Administrator Proposed Grade Band B2 Demand Role System Administrator L2 Location Pune, Bangalore, Chennai, Coimbatore - India Rate up to 150K Educational Qualifications Bachelor's or equivalent technical education Language English Certifications IBM Certified System Administrator / Technical Expert, Solution Expert or Specialist Experience Level 4 - 6 years of experience in AS/400 System Administration and Operation support. AS/400 (iSeries/IBM i) Sr. System Administrator (L2 The AS/400 System Administrator responsible for delivery of AS/400 (IBM i) IT Infrastructure elements both on premise and on cloud hosted environments. Migration and implementati...

Profile Summary: The Support & Solutions Specialist is a proactive and detail-oriented professional who thrives in a fast-paced, growth-oriented environment. This role requires strong critical thinking and analytical skills to effectively troubleshoot issues, evaluate processes, and implement thoughtful solutions. The Specialist will be responsible for maintaining, managing, and supporting Encompass and other technologies used across the Residential Lending department, while collaborating cross-functionally to drive process improvements and deliver impactful results. We are ideally looking for immediate joiner for this profile. Key Responsibilities: Provide daily technical and operational su...

The Infrastructure Linux Engineer will be a critical member of the Global Linux Server Platform team at Ecolab, Inc. This position is in a high-paced and demanding environment which requires clear time management skills, self-directed organizational skills, and attention to detail. Additionally, the ideal candidate is a self-starter, self-disciplined with their work, and often going above and beyond what is needed/requested. Furthermore, as a global company, this role will work alongside many IT associates with a multi-cultural and multi-lingual background with English as a second language. What You Will Do: Provide operational support of the companys 600+ Linux servers, primarily running in...

Oversees and has full responsibility over all operational support aspects of the contact center. Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure. May monitor the implementation and execution of all training programs across the contact center. Oversees all aspects of contact center quality issues and support systems implementation and management. May be responsible for multiple contact centers. Positions on this level are fully proficient in executing established standards. Works independently within set frames and follows set course. Has a knowledge base typically acquired from a professional/universi...

Bring industry learning, experience, and best practices to identify opportunities and build out/ expand digital marketing services for Ameriprise advisors. Partner with marketing and analytics teams to fast pace digital progress dashboards Build tactics for creating prospect/ deepening opportunity pipelines Manage and provide guidance to the digital marketing specialist(s) Enable relevant research and development to consistently upscale/ upskill the service support and team of analyst(s) Protect Client data and confidentiality; prioritize and perform work in accordance with established processes / procedures. Domain related requirements Ability to create and implement relevant social media s...

Location: Kurnool, AP, IN Areas of Work: Sales & Marketing Job Id: 13201 Business Responsibility Areas Business objectives Assist the sales team by generating and sharing accurate dealer-level sales reports as per requirement. Assist dealers by making and sharing relevant sales reports, credit notes, and debit note workings, and scheme-related communication as per defined timelines. Servicing Provide timely services to dealers by ensuring the availability of sales aids like shade cards, collaterals, dealer kits, etc. Provide logistics and operational support to Unit level initiatives, activations and during new dealer account opening Assist sales workforce in gift settlements as per schemes ...

Respond to work order requests to computer equipment, mobile devices, printers, scanners, desk phones, and audio/video equipment under direct oversight by other team members. Minimum experience in Azure AD, O365, Zoom, Teams Troubleshoot, resolve, or escalate work orders for hardware and software errors through various communication channels such as phone, email, direct messaging and in-person. Document detailed information regarding work order requests and their resolution Coordinate with external vendor systems regarding warranty registration, purchases, returns and repairs. Assist with maintaining inventory levels of all hardware equipment, software, and software licenses. Assist with imp...

6 + Years of Experience in working VB Script application Development. Working experience on developing Macros and Descriptors using VB Script Excellent communication skills. Experienced with knowledge on scripting experience with VBScript Good analytical and communication skills with quick learning capabilities. Work autonomously to support operations and work itemsnan

Answer inbound calls, emails from Shareholders and assist them with their queries within the agreed service standards. Answer inbound calls from Shareholders and assist them to buy or sell shares within the agreed service standards. Respond to basic queries referring to senior colleagues where appropriate. Contribute to the completion of the team s workload. Improve own skills as knowledge within the operational team taking opportunities to identify area for improvement to processes and service. Undertake duties at a similar level as required. Ensure compliance with Equiniti s procedures, standards and reporting requirements, together with all relevant regulatory and statutory requirements, ...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

Adheres to internal processes and procedures "Assists in prioritization of problems, incidents and service requests, demonstrating their business understanding by gathering information on business impact and urgency. Demonstrates customer focus, seeking opportunities to exceed customer expectations for excellent service through development of strong business partnerships. Responsible for deliverables in support of Audit/Compliance/regulatory and IT Risk and Security activities." Communicates status of incidents, problems and escalations to internal and external partners Gathers and analyzes metrics around performance and cost Follows global change management process as needed for restoration...

3+ years working with AWS Connect/TATA Insta CC, including executing and exporting reports, conducting analytics, and troubleshooting setup failures. 3+ years supporting/creating Amazon Connect or TATA Insta CC components, such as routing profiles, queues, and agent management. Strong understanding of call center operations, IVRs, routing strategies, and contact flows. Lead discovery and design sessions with business owners and be able to translate those requirements into best-in-class solutions with dev and architecture. Proven record of developing PoCs, creating design documents, and executing demonstrations. Preferred experience with at least 2 AWS AI services (Amazon Comprehend, Lex, Rek...

Location: Hyderabad, TG, IN Areas of Work: Sales & Marketing Job Id: 13722 Business Responsibility Areas Business objectives Assist the sales team by generating and sharing accurate dealer-level sales reports as per requirement. Assist dealers by making and sharing relevant sales reports, credit notes, and debit note workings, and scheme-related communication as per defined timelines. Servicing Provide timely services to dealers by ensuring the availability of sales aids like shade cards, collaterals, dealer kits, etc. Provide logistics and operational support to Unit level initiatives, activations and during new dealer account opening Assist sales workforce in gift settlements as per scheme...

Primary Skill:Voice IPT Secondary Skill: Teams Telephony JD: 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of Unified pr...

Supply Chain Associate Location : Bangalore Experience : 1-3 years Department : Supply Chain Key Responsibilities: ?¢ Coordinate with vendors, logistics partners, and internal teams to ensure timely deliveries. ?¢ Prepare daily, weekly, and monthly reports on inventory, supplier performance, and logistics status. ?¢ Assist in resolving delivery issues and shipment delays. ?¢ Prepare and manage E-way bills and oversee logistics operations. ?¢ Support process improvement initiatives to enhance supply chain efficiency. Candidate Experience: ?¢ 1??2 years of experience in Supply Chain operations. ?¢ Hands-on experience in logistics coordination, vendor management, and inventory tracking. ?¢ Prof...

The purpose of this role is to provide support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Supports campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partn...

Responsibilities: * Conduct site visits & client meetings * Coordinate with clients & agents * Provide administrative support as needed

We are seeking a motivated and detail-oriented individual to join our TMS Operations team. This entry-level role is designed for candidates with 6 8 months of professional experience, focused on supporting day-to-day operations such as handling user requests, maintaining data accuracy, and assisting with vendor and team coordination. Strong communication skills, eagerness to learn, and the ability to manage tasks efficiently are essential. Core Responsibilities: Respond to tax tool user queries and ensure timely resolution within SLAs. Maintain accurate user lists, including adding new hires and removing leavers. Share new weekly hire lists and provide onboarding information related to tax r...

Learning and Development Design, implement, and oversee training programs tailored to business needs. Monitor the effectiveness of training programs and make necessary improvements. Collaborate with department heads to identify skill gaps and develop targeted training initiatives. Act as a liaison between leadership and teams to ensure training aligns with organizational goals. Develop and curate training materials, manuals, and e-learning modules. Incorporate modern learning methods, including gamification, AR/VR, and blended learning. Track training metrics, such as participation, feedback, and ROI. Generate detailed reports on training outcomes and propose strategies for improvement. Supp...

Description Primary Skill:Voice IPT Secondary SkillTeams Telephony JD 5 Years experience as operations lead 10 to 12 years experienced CCNA / CCNP VOICE certified engineer having relevant experience in VOIP platform. Extensive knowledge of Cisco voice products and VOIP networking. Extensive knowledge/experience with Cisco TDM/ IP voice systems and components. Hands-on troubleshooting experience on Cisco voice products. Experience with E1, T1, FXS, FXO, MGCP, SCCP, SIP, SRST, H323 Must be open for 24x7 operations. Required Skills: 1.Strong technical knowledge on CUCM features, Call flows, Call handlers, gateway analog and voice troubleshooting. 2.Hands on experience in Upgrade, Migration of U...