572 Operational Support Jobs - Page 3

Oversee administrative and HR operations across multiple sites Handle employee relations, grievance management, and labor law compliance Support site heads in managing workforce discipline and statutory compliance Required Candidate profile Coordinate with corporate HR/Admin for policy implementation Liaise with local authorities for operational Support

Role & responsibilities We are seeking a qualified and experienced Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service, sales support, and operations. This role requires excellent communication skills, both oral and written, as well as proficiency in basic computer skills. The candidate should possess outstanding coordination and follow-up skills to ensure smooth operations and customer satisfaction Preferred candidate profile Minimum of 4-8 years of experience in a customer service role, with a focus on sales support and operations. Strong organizational and multitasking abilities. Detail-oriented with a focus on accuracy. Ability to adapt to a fast-paced and dynamic work environment. Excellent Communication & Verbal skills. Work Mode - 5 days office Shift - US Shift (6:30 PM - 3:30 AM) Food & Cab facility will be provided.

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent

Description & Requirements Position Summary Provides application support for a specific set of Infor products and other third-party reporting application. This role is required to work on shifting schedule (either APAC,EMEA or US) Essential Duties Responsible for maintaining clear, concise, and timely communications with affected parties during the investigation and resolution of any individual or system-wide outage Track and monitor application issues through the centralized ticketing system. Responds to incidents, record incident activity and solving problems Able to work independently utilizing all available support material and tools to successfully resolve problems or refer to appropriate escalation process Performs user administration to internal applications. Manages workload effectively and provides accurate accounting of work and time allocation. Maintains and creates documentation around technical troubleshooting and best practices. The goal is to improve self-reliance and reduce dependency on the availability of development or external team resources for the initial troubleshooting and resolution of incidents or outages Provides input regarding methods to increase operational efficiencies and technical product improvements Become internal expert on supporting Infor software and other enterprise products Basic Qualifications 2+ years of previous application support 1+ years experience of SQL (Microsoft/Oracle/DB2/Postgre) Strong analytical skills. Ability to consistently perform in a high pressure, deadline oriented global environment. Good organizational skills. Clear communication skills in both verbal and written/electronic mode. Familiar with basic function of Reporting applications Knowledgeable on any of the Reporting Applications (Birst / Power BI/ Tableau / SSRS / Domo) Preferred Qualifications 2+ of application and/or business process experience. Proven software application troubleshooting skills. Background in functional business area Solid track record in an operational/support role, understands incident, problem or change management and how to drive stability across organizations. Strong and keen focus on operational performance metrics and trend analysis Ability to write a SQL script from scratch and ability to understand existing scripts Knowledge on Microsoft Power Platforms

The purpose of this role is to manage a team and provide direct support to delivery teams and their clients providing operational support of one or more elements of the end-to-end client lifecycle, including onboarding through offboarding, as well as campaign coordination, budget maintenance, reporting, and audit. Job Description: Key responsibilities: Manages campaign timelines and delivers operational support in coordination with internal and external partners to ensure that appropriate materials are received and/or distributed correctly and to meet or exceed client specifications and expectations of quality Engages and maintains relationships across Media Operations and key partners across all Media brands Partners with team members and leadership in implementing continuous improvement related to client and campaign delivery to make the process more effective for clients and businesses Supports brand partners through execution of operational activities involved in campaign delivery - campaign setup, traffic and launch and optimisation Supports client and internal billing by approving client and intercompany invoices Reconciles media delivered with supplier and resolves mismatched supplier invoices and discrepancies within the designated timeframe Creates client performance reports by extracting and consolidating data into agreed reporting templates (e.g. post-buy report of media delivered and actual spend, recorded in our media systems) Provides additional operational support as needed Location: DGS India - Chennai - Anna Nagar Tyche Towers Brand: Paragon Time Type: Full time Contract Type: Permanent

The Compliance team is seeking a full-time Senior Tax Analyst to join the Tax India Operations Team, focused on supporting accurate and timely processing of global withholding tax (WHT) obligations. This role is critical to enhance U.S. tax filings, manage foreign withholding tax payments, and provide operational support across Tax Planning, Tax Provisioning, and Tax Audit functions. Key responsibilities include analyzing U.S. and foreign transactions subject to withholding tax to ensure compliance with domestic and international tax laws. The role involves calculating and filing US withholding tax returns, keeping track of FATCA forms, calculating direct foreign tax credit for US tax returns and FIN48 withholding tax exposures. The role will require coordination with internal teams and external tax advisors to prepare responses to US tax authorities and US financial auditors, help manage customer withholding tax to U.S. entities and prepare tax reports for U.S. & foreign entities as needed by other tax teams like Audit, Planning and Tax management. The role will also support the team on process improvement projects as needed. The ideal candidate should have a bachelors in accounting, preferably CPA and/or Masters in Tax. At least minimum of 5-6 years of experience, most of which should in US direct taxes and international taxes, and preferably in multinational corporations or Big four accounting firms. The candidate should be proactive, have the ability to lead and move in a fast-paced environment. They should have strong communication and analytical skills to work independently and also with global teams. Should have good understanding of ERP applications and Microsoft Excel. Responsibilities include managing global withholding tax (WHT) processes to ensure compliance with U.S. and international tax laws, analyzing cross-border transactions subject to WHT, calculating U.S. withholding tax liabilities, and managing IRS forms and foreign account documentation. Additional duties involve supporting the preparation and reporting of foreign tax credits for U.S. tax returns, reconciling WHT positions for tax provisions and statutory filings - including FIN 48 analysis - and preparing responses to inquiries from U.S. tax authorities and external auditors. The role also requires compiling WHT reports for both U.S. and foreign entities to support audits, compliance, and tax planning, as well as collaborating with cross-functional tax teams on operational and strategic projects to streamline processes and ensure timely, accurate reporting.

Team Leader HCC Medical Coding More Details Team Leader HCC Medical Coding Team Leader HCC Medical Coding Job Description: We are looking for a detail-oriented and experienced Team Leader in HCC Medical Coding to supervise a team of medical coders. The ideal candidate should have strong leadership skills, thorough knowledge of ICD-10-CM coding guidelines, and practical experience in risk adjustment coding models. The Team Leader will ensure productivity, quality, compliance, and timely delivery of assigned tasks. Medical Coding and Billing Services Healthcare Office 1 & 2, Fourth Floor, Elcot Sez, Villangurichi Road, Civil Aerodrome Post, Coimbatore, Tamil Nadu, India 641004 9am 6pm, day / 9pm 6am, Night Based on Experience Responsibilities: Manage and lead a team of HCC medical coders. Monitor daily workloads and ensure balanced work distribution. Conduct regular team meetings, updates, and feedback sessions. Review coded charts for accuracy and completeness. Ensure coders follow CMS and ICD-10-CM guidelines for HCC risk adjustment. Perform quality audits and provide corrective action plans. Track team KPIs: accuracy, productivity, and turnaround time (TAT). Provide coaching, training, and mentoring to enhance team performance. Identify training needs and coordinate with the training team. Client Coordination: Serve as the first point of contact for client communications and escalations. Participate in client calls, project reviews, and status meetings. Ensure timely and accurate reporting to clients and internal stakeholders. Support recruitment by conducting interviews and tests. Help in onboarding and training new coders. Generate daily/weekly/monthly reports related to coding productivity and quality. Skills: Excellent understanding of ICD-10-CM coding and risk adjustment principles Good communication and team management skills Ability to handle audits, feedback, and performance evaluations Proficient in Microsoft Office (Excel, PowerPoint, Outlook) Qualifications: Certification: CPC, CRC, or CCS (AHIMA/AAPC certified) Strong knowledge of HCC coding models: CMS-HCC, RxHCC, etc. Education Requirements : Any life science degree Certified Professional Coder (CPC), Certified Coding Specialist (CCS), or equivalent required. Experience Requirements : 5 -7 years (with at least 1 2 years in a leadership role) Competitive salary and performance-based incentives Health, dental, and vision insurance 401(k) with company match Paid time off and holidays Professional development and continuing education support Apply for this position Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website. *

GAC Shipping (India) Private Limited is seeking candidates for the position of Assistant Manager - Pricing, Location - Mumbai Could it be you?? The main purpose of the job Negotiate and choose the right airlines, shipping lines, local vendors, and global agents that fit the service our clients are asking from GAC India and provide our customers with the best solution & competitive rates. Actively involved in pricing negotiations with liners, agents, vendors etc. & ensure that the best rates are procured for GAC India clients. Provide uninterrupted support to the sales team of GAC India. Key Tasks Ensure proper follow-up on time for all our quotes to proactively find out if there is a way to win the business by giving better rates or getting target rates from clients Data of quotations should always be recorded in the company system software to ensure proper data is in place to analyze when needed. Oversee, lead, and work closely with the customer service team in pricing negotiations to enhance profitability, and accuracy in all pricing-related matters. Manage, supervise, and ensure that customer service / sales team exceeds set KPIs and targets. Effectively price RFQs and tenders. Prepare weekly and monthly reports as and when required by the Management and Sales team. Working on building better relationships with service providers and always look for better agents & suppliers to ensure that GAC provides the best service possible. Be active, proactive, and always acknowledge inquiries. Provide operational support whenever required. Job requirements Should have good expertise in handling both Sea - export / import and Air - export / import Willing to take up a role in centralized desk Min 5 yrs of relevant work experience is a must, 5 - 10 yrs in freight forwarding are preferred Graduate of any stream

Description Develop, implement, and maintain scalable, secure, and high-performance AWS cloud infrastructure. Deploy and manage a wide range of AWS services, including EC2, S3, RDS, IAM, VPC, Subnets, NACLs, Route53, Lambda, Kinesis, and EKS. Design and configure secure and efficient network architectures using AWS networking components VPCs, subnets, NACLs, security groups, route tables, internet gateways, VPN, and Direct Connect. Troubleshoot and resolve complex networking issues with deep knowledge of the OSI model, TCP/IP, DNS, load balancing, and firewall rules. Leverage Infrastructure as Code (IaC) tools such as Terraform and CloudFormation to automate infrastructure provisioning and manage environment consistency. Implement automation workflows for infrastructure provisioning and configuration using tools like Ansible, Puppet, or Chef. Develop and maintain CI/CD pipelines using GitLab to support continuous integration, automated testing, and continuous delivery across development and production environments. Integrate security checks, compliance validation, and quality gates into the CI/CD lifecycle for DevSecOps alignment. Support containerized applications using Docker and Kubernetes, with a preference for AWS EKS in production deployments. Administer and troubleshoot both Linux and Windows systems, ensuring high availability and performance. Set up and manage monitoring, logging, and alerting tools such as Amazon CloudWatch, New Relic, and third-party solutions to ensure proactive system observability. Implement and maintain encryption, secrets management, and secure key rotation using AWS KMS and related technologies. Develop and maintain automation scripts in Shell, Bash, and PowerShell for routine tasks, operational support, and system management. Collaborate closely with development, security, and operations teams to drive infrastructure and deployment best practices. Strong operational background and knowledge to support Aws and other cloud native services Qualifications: Required: 8+ years of hands-on experience with AWS cloud infrastructure. AWS Certified Solutions Architect - Associate(Preferred) Deep expertise in Terraform and Infrastructure as Code. Strong experience with Docker, Kubernetes, and EKS. Proficiency in CI/CD tools like GitLab. In-depth experience with both Linux and Windows server environments. Solid scripting skills in Bash, Pyton or Powershell Excellent understanding of core networking concepts. Experience with EKS , serverless technologies and AWS Lambda.

Date 25 May 2025 Location: Bangalore, KA, IN Company Alstom At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time Network Security and Tool Automation Analyst in Bangalore were looking for Your future role Take on a new challenge and apply your analytical and automation expertise in a new cutting-edge field. Youll work alongside innovative, dedicated teammates. You'll contribute to the safety and efficiency of our transport networks by handling tickets in SNOW Incidents, Changes, and Service requests for Firewall Flows implementation in alignment with Alstom's security policy. Day-to-day, youll work closely with teams across the business (IS&T E2E PM, Local IS&T Business Partners, Solutions Architects), automate business processes to enhance service delivery, and much more. Youll specifically take care of designing automated workflows, testing them in UAT/BETA environments, and deploying them in production. You will also assist in troubleshooting network-related Firewall Flow issues. Well look to you for: Automating and scripting daily tasks to improve service delivery Implementing flows or rules on Firewalls Configuring and coordinating IPSEC VPN Tunnels E2E Managing Firewall policy and compliance Supporting Security Incident Investigations Handling emergency business requests on flow opening with priority All about you We value passion and attitude over experience. Thats why we dont expect you to have every single skill. Instead, weve listed some that we think will help you succeed and grow in this role: Degree in Engineering or a related field 4+years of Experience or understanding of Firewall Rules implementation and network security policy frameworks Knowledge of programming tools such as Python, Visual Studio Code, CI/CD- GitLab, Power Automate, RestFul API integration, Postman Familiarity with ITIL Service processes and quality reviews A certification in a related field is beneficial Proven ability to perform risk analysis and manage incidents Operational support and process documentation skills Things youll enjoy Join us on a life-long transformative journey the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. Youll also: Enjoy stability, challenges and a long-term career free from boring daily routines Work with cutting-edge security standards for rail signalling Collaborate with transverse teams and helpful colleagues Contribute to innovative projects Utilise our flexible working environment Steer your career in whatever direction you choose across functions and countries Benefit from our investment in your development, through award-winning learning Progress towards roles with greater responsibility and scope Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension) You dont need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, youll be proud. If youre up for the challenge, wed love to hear from you! Important to note As a global business, were an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. Were committed to creating an inclusive workplace for everyone.

The primary responsibility of this role will be to own and drive the Onboarding process for all the new joiners. Be the point of contact for new employees and hiring managers from an onboarding standpoint. This role will also be responsible for initiating background verification for the candidates and supporting in managing the key HR operational processes, which could include new hire on-boarding, leaves and attendance management, conducting background verifications for new hires, and other operational support for the HR Operations team. Key Responsibilities Support in managing the key HR operational processes, which could include new hire on-boarding, leaves and attendance management, conducting background verifications for new hires, and other operational and transaction support of employee events for HR. Manage the record keeping of employment and benefits related documentation, employee letters, and certificates. Maintain hard-copy and soft-copy files, as per country law and company policy requirements, which includes updating and maintaining employee data on HRMS. Manage leave and attendance for Ameriprise India employees and respond to/answer employee queries, which includes reviewing/preparing monthly data feed for the payroll and F&F processing. Partner with outsourced vendors to provide seamless support across the line of functions. Required Qualifications Bachelors degree or equivalent Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Human Capital

Join us as a Solution Architect at Barclays, where you will spearhead the evolution of our infrastructure and deployment pipelines, driving innovation and operational excellence. You will harness cutting-edge technology to build and manage robust, scalable and secure infrastructure, ensuring seamless delivery of our digital solutions. To be successful as a Solution Architect you should have experience with: Architecting and designing modern distributed systems. Strong skills in designing REST APIs, microservices, and cloud-native solutions. Ability to create and communicate solution designs to business, architecture, leadership, and engineering teams. Hands-on software development experience, with different programming languages and patterns. Some other highly valued skills may include: Functional/Domain experience in financial services Banking/Cards/Loans/Payments. Hands-on experience in architecting Digital Channels/Mobile App that operate within public cloud (AWS/Azure). Ability to manage technical product selection process, scope & execute Tech spikes/PoCs. You may be assessed on key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills. The role is based out of Pune. Purpose of the role To design, develop, and implement solutions to complex business problems, collaborating with stakeholders to understand their needs and requirements, and design and implement solutions that meet those needs and create solutions that balance technology risks against business delivery, driving consistency. Accountabilities Design and development of solutions as products that can evolve, meeting business requirements that align with modern software engineering practices and automated delivery tooling. This includes identification and implementation of the technologies and platforms. Targeted design activities that apply an appropriate workload placement strategy and maximise the benefit of cloud capabilities such as elasticity, serverless, containerisation etc. Best practice designs incorporating security principles (such as defence in depth and reduction of blast radius) that meet the Bank s resiliency expectations. Solutions that appropriately balance risks and controls to deliver the agreed business and technology value. Adoption of standardised solutions where they fit. If no standard solutions fit, feed into their ongoing evolution where appropriate. Fault finding and performance issues support to operational support teams, leveraging available tooling. Solution design impact assessment in terms of risk, capacity and cost impact, inc. estimation of project change and ongoing run costs. Development of the requisite architecture inputs required to comply with the banks governance processes, including design artefacts required for architecture, privacy, security and records management governance processes. Assistant Vice President Expectations To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions. Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes. Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues. Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda. Take ownership for managing risk and strengthening controls in relation to the work done. Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy. Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc). to solve problems creatively and effectively. Communicate complex information. Complex information could include sensitive information or information that is difficult to communicate because of its content or its audience. Influence or convince stakeholders to achieve outcomes.

Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. We are currently seeking an experienced professional to join our team in the role of senior software engineer In this role you will: Develop and maintain APIs & microservices in Java/SpringBoot and supporting services (AWS/PCF). Provide support across the end-to-end delivery and run lifecycle. Carry out software development, testing and operational support activities with the ability to move between the technology stacks. Advocate and advance modern software development practices within the engineering community. Grow the technical expertise of engineering community Helping with designing, maintaining, and improving all aspects of the software delivery lifecycle Participate in broader discussions about software architecture Working with Ops, Dev and Test Engineers to ensure operational issues (performance, operator intervention, alerting, design defect related issues, etc. ) are identified and addressed at all stages of a product or service release / change. Liaise with other engineers, architects, agile coaches, and other stakeholders to understand and drive the software products Work closely with teams, product owners, agile coaches, and other stakeholders to ensure we deliver world-class tools and capabilities for our engineering community Actively participate in the Engineering Discipline and associated communities Keep up to date and have expertise on current tools, technologies and areas like cyber security and regulations pertaining to aspects like data privacy, consent, data residency Requirements To be successful in this role you should meet the following requirements: Solid experience on engineering and delivering software products. Strong knowledge and development experience in Java/Springboot/APIs & microservices. Knowledge of cloud environments, being AWS a plus. Passionate about open-source ways of working You have experience in fostering a strong engineering culture in an agile and DevOps environment Track record of identifying and implementing opportunities to enable engineers to develop more productively and with high quality Experience collaborating effectively across multiple engineering centers in multiple territorie Credibility and ability to influence stakeholders convincingly with well-considered logic. Advocate for quality and ambassador for writing testable code Knowledge of agile project management with cross functional teams, using Jira and Confluence We promote a DevOps culture so you will need to look beyond pure programming and get involved with the deployment and operation of the software we build.

Job Title:- Accommodations & Exception Scheduling CoordinatorJob Location:- Noida(Hybrid)Job Shift:- 10:30 AM to 7 PM CST( 8:30 PM IST to 5:30AM IST- Night Shift) as associated with our Bloomington, MN office The Accommodations Scheduling Coordinator is responsible for providing operational support to clients and candidates to ensure testing accommodations are correctly implemented Responsibilities include handling client and candidate inquires related to testing with approved accommodations, scheduling exam appointments, and coordinating with clients, external vendors, internal teams, and test centers to ensure requirements are executed properly _This position is associated with our Bloomington, MN office At this time, staff are working from home; however, the ideal candidate would be located within the geographic area and able to come into the office as needed _PRIMARY RESPONSIBILITIESAccommodation Scheduling & ImplementationInterface with clients, candidates, and internal teams to ensure exceptional service is provided Correctly and efficiently execute requests for candidates approved to test with accommodations following client specific guidelines, enabling Accommodation Scheduling team to meet 1 business day KPI Work directly with service provider vendors to schedule all ancillary support including readers, recorders, sign language interpreters, and translators per client requirements Responsible for coordination with internal teams to ensure all necessary equipment, software, and exam content is prepared and shipped to appropriate test center for exam day Communicate all details of exam appointment to Pearson VUE test centers or other external testing locations to ensure site is properly prepared on exam day Become a subject matter expert (SME) on test center capacity guidelines to ensure test center efficiency KPIs are met Support Contact Center and Channel staff handling accommodations via Accommodation Scheduling Helpdesk lines Client SupportServe as primary contact for clients on accommodation scheduling and implementation inquires Receive and manage accommodation approval data from clients, ensuring information is updated accurately, securely, and in a timely manner Identify and escalate non-standard requests to Accommodation Review team, ensuring proper implementation of the candidates accommodation approvals QualificationsBachelors or equivalent experience preferred2years in a customer service positionStrong professional communication and time management skills as well as excellent attention to detailAbility to exercise discretion in handling confidential materialProficiency in MS OfficeShift Schedule_Permanent shift schedule:_Monday to Friday: 10:30am-7:00pm Central Time_During training:_Monday to Friday: 8:00am-4:30pm OR 8:30am-5:00pm Central Time1145110Job: Customer SuccessJob Family: GO\\_TO\\_MARKET

Description Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers. In this role, you will balance your focus on business results by offering options and finding solutions to help our customers with issues. Job Summary As a Payment Lifecycle Specialist within JPMorgan Chase, you will play a crucial role in upholding the companys strength and resilience. As a part of Billing Operations, you will be responsible for onboarding clients on Billing platforms for statement & invoicing for services provided across multiple lines of business. You will be assigned work daily, supporting requests received from stakeholders to Set-up & maintenance. Job responsibilities Meet day-to-day deliverables with a high level of timeliness and accuracy. Ensure all deliverables are met within the given timelines. Review processes constantly and regularly, and provide ideas to improve the process. Meet the goals and objectives set by the reporting Manager. Ensure 100% accuracy while processing transactions. Own the end-to-end process of operational support for selected journeys in scope of the unit, including escalations and engagement with internal business partners to support operations. Interact closely with stakeholders and customers to ensure proper client experience and hand-offs between service and Operations. Serve as the point of contact for internal communication with front and back office. Investigate, follow-up, and resolve client inquiries and problems through effective interaction with clients, banks, operations areas, and other staff in a timely and professional manner. Develop subject matter expertise of business processes to assist with correction and remediation. Be part of a team that will be required to meet the larger goals of the business and with individual deliverables assigned to team members. Required qualifications, capabilities, and skills Minimum 1 year of experience in Billing Operations or in similar functions Maintains utmost accuracy in the processing of payments Ability to follow tight deadlines, organize and prioritize workload Demonstrated experience of strong analytical and problem-solving skills Maintain strong discipline to support in new activities in partnership with multiple teams engaging in operational readiness Excellent written and oral communication skills Willing to work in any shifts including night shift Preferred qualifications, capabilities, and skills Experience of effective end to end queue monitoring and assisting a team in the prioritization of tasks Experience in back-office operations and keen sense of quality control and practices Functional experience with MS Office, including Word, Excel, Access, and PowerPoint

: General Proficient verbal and written communication skills. Ability to Work in night shifts. Strong ability to work under pressure, and dedication to maintaining data integrity. Ability to research, analyze, and sort information as needed. Operational Support Troubleshoot issues to determine root cause, identify solutions, or escalate appropriately. Ability to follow instructions and excellent communication skills for rectifying problems and providing feedback. Investigate discrepancies, fill gaps in incomplete records, and resolve other problems. Performs all duties as assigned and meets project compliances. Skills and Experience: Experience 0-3 years with excellent written, verbal, and interpersonal communication skills. Strong time management skills. Ability to key, scan, and transcribe high volumes of data from various sources. Review data being entered from sources to ensure accuracy and completeness. Strong understanding of accuracy and efficiency in managing large volumes of data. Proficiency in Microsoft Office, including Word, Outlook, and Excel, and knowledge of or ability to quickly learn other computer applications. US Healthcare domain experience will be an added advantage. Effective problem-solving skills. Ability to thrive in a small team in a fast-paced and deadline-driven environment. Ability to take ownership of tasks through resolution. Ability to work under minimum supervision. Skilled in utilizing various data entry software / ticketing tools will be an added advantage. ",

Position Purpose The Trade Support team looks after the Electronic Execution Middle Office Operations. The resource will need to work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner. Provide support to our front office equities trading desks and also act as a point of contact for internal front/back-office enquiries. Responsibilities Direct Responsibilities A comprehensive understanding of securities Front to back trade lifecycle experience Demonstrate awareness and procedures to mitigate operational risk, escalate appropriately Trade amendments and booking reversals of trades Liaison between Front Office and all supporting functions Work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner Provide support for front office equities trading desks. Work closely with technical teams to improve trader experience. Focused work with zero tolerance controls and strict deadlines. Ability to build good relationship within the team and Front Office trading and management Strong appreciation and value of STP and of IT solutions to reduce processing and improve controls Ability to multitask, to be flexible re tasks and accommodate varying levels of volume and complexity without deterioration in task quality Act as point of contact for internal middle/back-office enquiries. Contributing Responsibilities Direct relationships with the front office / back office colleagues. Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office Strong working and open relationship with local management Technical & Behavioral Competencies At least Four years in an operational support position. IB Equity Operations experience preferred, essentially in Trade Support functions Experience working within algorithmic trading highly beneficial. Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly High level of product knowledge in Equities High level of knowledge of middle office and back office systems Strong organizational skills and ability to prioritize Innovative - constantly identifying gaps in process and to seek improvements Ethics and Control must have good work ethics and risk / control mind set. Communications ability to communicate effectively within the team and Front Office Collaboration ability to work well with others especially in day to day resolution and escalation of issues. Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Decision Making Critical thinking Ability to share / pass on knowledge Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 3 years.

A critical cybersecurity Tech Specialist role responsible for the design, implementation, and operational excellence of enterprise-wide Identity & Access Management (IAM) and Public Key Infrastructure (PKI) systems. This role will ensure secure, compliant, and efficient identity services across global environments, with a focus on Active Directory (AD), Azure AD, CyberArk, SailPoint and PKI. Key Responsibilities Identity & Access Management Platform Define authentication and authorization reference architectures for existing and emerging IAM technologies. Drive global adoption of IAM standards across all IT systems. Enforce Garrett Cybersecurity Controls including access management, encryption, and logging within IAM reference architectures. Design and implement IAM solutions for both on-premise and cloud environments, ensuring scalability, reusability, and alignment with strategic business goals. Align IAM policies and standards with industry best practices and cloud adoption strategies. Champion identity solutions for digital transformation initiatives such as Data Lakes, eCommerce, and Factory Digitization Privileged Account Management Design and deploy a Privileged Access Management (PAM) program to secure high-privilege accounts across global infrastructure. Onboard SOX-critical applications to CyberArk, ensuring ITGC compliance by design. Implement password vaulting for administrative accounts across all onboarded systems. Define a roadmap for elevated privilege management using the CIA triad (Confidentiality, Integrity, Availability). Develop and globally publish standards and controls for privileged access management. Single Sing-on and Access Governance Design and implement a unified second-factor authentication platform integrated with Garrett s diverse technology stack. Architect secure Single Sign-On (SSO) systems resilient to common cyberattack techniques. Drive least privilege access control and implement automated access governance across the organization. Enhance the digital workspace experience with secure, seamless, and password-less authentication using Kerberos, certificates, and Windows Hello. Promote global collaboration by advancing technical security configuration architecture. PKI Design, implement, and manage enterprise-wide PKI services to support secure communications, authentication, and data integrity. Oversee certificate lifecycle management, including issuance, renewal, revocation, and monitoring. Integrate PKI with device authentication, SSO, VPN, email encryption, and code signing. Ensure PKI systems meet compliance and audit requirements (e.g., NIST, ISO 27001). Collaborate with security and infrastructure teams to ensure high availability and scalability of PKI services. Evaluate and implement hardware security modules (HSMs) and cloud-based PKI solutions as needed. Differentiated technology Research contemporary identity protection technologies, including Blockchain-based Identity Management. Define and execute a roadmap for decentralized identity services. Deploy risk-based dynamic access control using AI/ML-driven risk scoring to mitigate identity threats. Evaluate and implement device-based authentication to enhance endpoint-aware access validation. Education / Qualifications Bachelor s degree in Information Technology or related discipline Experience 8-10 years of IT experience and 6 years of Identity Management. Must have delivered 2 years as a senior technical specialist or technical lead supporting IAM/PKI platforms like AD, Azure AD, CyberArk, SailPoint and PKI. Key Skills and Knowledge Proficient in Active Directory, Azure AD, and PKI services. Experience with SSO and MFA tools like Microsoft Hello, MFA, conditional access and identity protection. Hands-on experience with IAM platforms e.g. CyberArk, SailPoint for PAM, provisioning, and user lifecycle. Familiarity with global security regulations, risk assessments, and compliance. Skilled in service design, problem-solving, and operational execution. Ability to translate business issues/requirements and objectives into action plans. Strong leadership, interpersonal and communication skills (written and oral) with the ability to communicate at all organizational levels. Ability to translate business issues/requirements and objectives into action plans. Ability to promote strong teamwork in a global/regional operational support model. Proficiency in performing risk, business impact, control, and vulnerability assessments using manual or automated tools. Organized, responsive, and highly thorough problem solver. Executing Service Design and implementation.

Interacts with BMC Channel Sales, BMC sales and BMC VAR partners to help drive net new channel opportunities. Assists BMC Sales Team in the sales process with the below responsibilities: Channel Partner Support: Assist BMC Partner Managers with agreement reseller signup /renewals Enter BMC reseller agreement request details into internal systems (SFDC, ACR) for approval Obtain contract countersignatures from appropriate teams Support partners on access to the various BMC sites, login issues, login access, etc. and training partners on BMC site layout and usage Channel Sales Support Review Partner Deal Registration leads in BMCs PRM (partner hub) system Drive revenue and close opportunities by providing operational support in conjunction with indirect sales channel partners. Partner Onboarding and Enablement New Partner Onboarding Plan development and execution along with Channel Managers Managing Certification / badging for partners Follow-up on Partner Enablement plan execution Reporting and System Updates Follow-up on Partner reports submissions, like Forecast report, Partner Enablement tracker report, etc. and meeting deadlines, as per the geo requirements Deliver actionable insights through data analysis and executive-level reporting. Update SFDC, for any required updates Relationship Management Act as the key operational interface between internal teams (sales, marketing, finance, legal, product) and the partner ecosystem including: o VAR Partners o BMC Partner Managers o BMC Channel Operations o Order management etc. Strategic & Operational Oversight Lead process improvements and automation initiatives to enhance scalability and efficiency. Ensure adherence to partner policies, SLAs, and compliance requirements. Align partner operations with broader organizational goals and strategic initiatives. Lead tooling enhancements and automation to streamline operations. To ensure youre set up for success, you will bring the following skillset & experience: 7-8 years of experience in channel partner management, preferably in the IT products or SaaS industry is a MUST. Experience in managing a team of individuals would be an added advantage. A self-starter with a strong sense of ownership and accountability. The candidate should be ready to own the assigned region end-to-end, proactively support partner managers, and does what it takes to drive results. Should be agile, proactive, a team player, and someone who takes initiative to lead, support others, and create joint success stories. A doer with a strong drive to succeed and grow within the organization. Excellent fluency in English language, both written and verbal communications. Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute, and in some cases, lead multiple efforts with stakeholders across the globe. Use of automation in channel operations or AI tools in channel Operations will be a huge added advantage.

B.Pharm Freshers Male Candidates Willing to work in the Production department

Position Purpose The Trade Support team looks after the Electronic Execution Middle Office Operations. The resource will need to work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner. Provide support to our front office equities trading desks and also act as a point of contact for internal front/back-office enquiries. Responsibilities Direct Responsibilities A comprehensive understanding of securities Front to back trade lifecycle experience Demonstrate awareness and procedures to mitigate operational risk, escalate appropriately Trade amendments and booking reversals of trades Liaison between Front Office and all supporting functions Work in partnership with our clients, sales and trading to ensure that trades are allocated, confirmed, and processed in a timely manner Provide support for front office equities trading desks. Work closely with technical teams to improve trader experience. Focused work with zero tolerance controls and strict deadlines. Ability to build good relationship within the team and Front Office trading and management Strong appreciation and value of STP and of IT solutions to reduce processing and improve controls Ability to multitask, to be flexible re tasks and accommodate varying levels of volume and complexity without deterioration in task quality Act as point of contact for internal middle/back-office enquiries. Contributing Responsibilities Direct relationships with the front office / back office colleagues. Build and maintain strong relationships with stakeholders across the globe in Front, Back and Middle Office Strong working and open relationship with local management Technical & Behavioral Competencies At least Four years in an operational support position. IB Equity Operations experience preferred, essentially in Trade Support functions Experience working within algorithmic trading highly beneficial. Competency with MS Suite, especially Excel, and the ability to learn multiple programs quickly High level of product knowledge in Equities High level of knowledge of middle office and back office systems Strong organizational skills and ability to prioritize Innovative - constantly identifying gaps in process and to seek improvements Ethics and Control must have good work ethics and risk / control mind set. Communications ability to communicate effectively within the team and Front Office Collaboration ability to work well with others especially in day to day resolution and escalation of issues Specific Qualifications (if required) NA Skills Referential Behavioural Skills : Ability to collaborate / Teamwork Decision Making Critical thinking Ability to share / pass on knowledge Transversal Skills: Analytical Ability Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop and leverage networks Ability to anticipate business / strategic evolution Education Level: Bachelor Degree or equivalent Experience Level At least 10 years

Job Description Summary In this role, you will be responsible for executing on muliple HR processes and supporting the HR team across all HR service categories including onboarding, offboarding, Oracle data maintenance, reporting, metrics and more. Develop an in-depth, wing-to-wing knowledge of company HR operations systems & processes. This role requires emphasis on data integrity and analysis to support key HR decisions while providing coverage and support as needed. Identify and resolve operational issues and support process improvement. Promote Best in Class service while developing effective relationships and working cross functionally with internal teams and suppliers. . Job Description Roles and Responsibilities Responsible for the successful execution of one or more Payroll & Benefits process(es) and involvement in regional/global projects related to Payroll & Benefits. Manage service delivery metrics and/or third-party supplier performance in relation to the assigned process(es) and provide recommendations to improve service quality and efficiency Drive increased productivity and compliance through identifying opportunities for process improvements, standardization, and simplification within assigned area(s) and influence changes at a regional/global level Advise on difficult and sometimes complex questions/requests from employees, People Leaders and the HR community concerning payments, allowances, and benefits in a professional, courteous & timely manner and provide recommendations to improve HR policies and processes Effectively work with 3rd Party Payroll and Benefits Providers to ensure seamless, compliant, and high-quality Payroll & Benefit services and manage relationships with vendors at a regional level Foster a culture of customer service excellence and continuous process improvement by providing Best in Class customer service and advise on complex questions/requests from employees, businesses, and HR partners Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements Develop a strong working relationship with the GE HealthCare Finance functions, HR, People Leader, and Employee communities through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues Develop effective relationships with internal and external stakeholders through strong interpersonal skills and proactive communication, influencing skills, and thought leadership Lead internal and external payroll & benefits audits and provide recommendations to address identified risks and ensure compliance with regulations at a regional/global level Continuously build and share area of expertise; keep current with internal and external updates and changes Preparation of year-end reporting & associated statistics and develop insights to support decision-making at a regional/global level Provide ad-hoc operational support for assigned process Qualifications/Requirements Bachelor s degree from an accredited university or college in related area Fluency in local required language and in English knowledge both verbal and written Prior professional work experience to btw 8 -10 years within Payroll & Benefits and a Service-oriented environment, ideally within a multinational organization Proven ability to work independently and as a team player in a complex and rapidly changing work environment across multiple stakeholder groups Strong problem-solving and influencing skills, with the ability to identify opportunities for process improvements, standardization, and simplification within assigned area(s) Excellent interpersonal and communication skills, with the ability to provide "Best in Class" customer service and advise on difficult and sometimes complex questions/requests from employees, People Leaders, and the HR community in a professional, courteous & timely manner Up-to-date knowledge of local legislation and regulations related to payroll and benefits, as well as working closely with government agencies to ensure compliance with local requirements and to access available work support programs. Location: Bengaluru, India Desired Characteristics Solid interpersonal skills: ability to work effectively in a team-based environment Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness Proficiency in HR, Payroll and Benefits Administration systems (ex. Workday) Ability to quickly embrace new technologies Supportive team player with a drive to create a positive work environment Applies solid judgment ensuring integrity, compliance, & confidentiality Passion for continuous process improvement and simplification Strong analytical and problem-solving skills with proven ability to organize and analyze data Ability to work in a fast-paced environment, prioritize multiple tasks. Self-starter who can manage multiple tasks simultaneously with minimal supervision Comfortable delivering against quantitative and qualitative performance metrics Proficient in the use of Microsoft applications: Outlook, Excel, Word and PowerPoint. Inclusion and Diversity GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. . Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you d expect from an organization with global strength and scale, and you ll be surrounded by career opportunities in a culture that fosters care, collaboration and support Disclaimer: GE HealthCare will never ask for payment to process documents, refer you to a third party to process applications or visas, or ask you to pay costs. Never send money to anyone suggesting they can provide employment with GE HealthCare. If you suspect you have received a fraudulent call , please fill out the form below: https: / / www.ge.com / careers / fraud Relocation Assistance Provided: No

Engineering Solutions Design Contribute to the design of engineering solutions; design the feasibility testing approach and supervise its implementation to support the development and validation of engineering solutions. Engineering Standards Specification Contribute to the analysis of information, the drafting of engineering standards and specifications, and the evaluation of the effectiveness of those standards within own engineering discipline to inform engineering work in the organization and/or of its suppliers, contractors, and consultants. Engineering Inspections Carry out inspections under the supervision of senior colleagues to evaluate the quality of engineering works and/or the integrity of existing installations or structures, and make recommendations to senior colleagues on the remedial works needed to ensure conformance with specifications and regulatory requirements. Process Design Engineering Contribute to the analysis of information and the specification of the methods and process steps, as we'll as the plant, machinery, and equipment, required to design and continuously improve manufacturing or materials processes and process systems to deliver the end product within specified cost and quality parameters. Improvement/Innovation Identify shortcomings in existing processes, systems, and procedures, and use established change management programs to address them. Knowledge Management System Help others get the most out of knowledge management systems by offering support and advice. Solutions Analysis Interpret data and identify possible answers. Involves navigating a wide variety of processes, procedures, and precedents. Product and Solution Development Carry out a range of product development and engineering activities. Use established systems to analyze customer needs and define and deliver products. Information and Business Advice Help others get the most out of internal communications systems by offering support and advice. Personal Capability Building Develop own capabilities by participating in assessment and development planning activities as we'll as formal and informal training and coaching; gain or maintain external professional accreditation, where relevant, to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media. Skills Engineering Technology Works without supervision and provides technical guidance when required on how to get results using new and advanced engineering technologies. Engineering Design Works without supervision and provides technical guidance as needed on executing engineering designs using the appropriate methods, tools, processes and software. Engineering Development Works without supervision and provides technical guidance as needed on achieving engineering development targets using appropriate methods, tools, processes and software. Engineering Testing Works without supervision and provides technical guidance when required on testing, evaluating and improving engineering outcomes. Verbal Communication Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies. Engineering Technical Operations Support Works without supervision and provides technical guidance when required on identifying and diagnosing operational problems, then developing engineering solutions to resolve those issues. Health and Safety Manages and applies safe systems of work without supervision and provides technical guidance when required. Risk Management Identifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required. Education: Bachelors Degree or Equivalent Level Experience: Min 6-7 years.

This is an entry-level position responsible for handling various queries received either telephonically, through live chat, fax, ticket or email from consumers regarding their credit reports and TransUnion products The associate provides prompt assistance and resolution to consumer inquiries, including disputes, opt-outs, password resets, and other product-related queries They troubleshoot and analyze system errors, apply fixes where possible, escalate and track unresolved issues for further review The role involves maintaining constant communication with their team leader about any issues or error trends and may include mentoring peers by sharing best practices Additionally, the associate ensures compliance with all TU and other relevant regulatory requirements They also may work on special projects as assigned

Are you interested in building next generation experiences that will re-define international trade at Amazon? Do you want to improve how shoppers around the world discover and purchase global merchandise? Amazon Exports and Expansion is building new experiences responsible for customers globally. Our mission is to provide a one-stop shopping experience to international customers that includes: Build solutions that reach millions of new customers and sellers all over the world, providing them with a localized experience Drive innovation in customer experience technology Work closely with the business to define the expansion strategy and figure out innovative solutions to help this thriving business continue to its growth Translate complex functional and technical requirements into detailed architecture and design. Responsible for portions of the systems architecture, scalability, reliability, and performance. Build new software services and tools from scratch and improve existing systems Create simple solutions for complex business and operational problems. Build robust solutions that operate at Amazon scale Design systems, take mission critical decisions on how we design production systems, what technology to use and how to solve problems Lead software developers in design, implementation and operations Be very hands-on, participate in designs, reviews and develop code Real-time operational support of the team s functional areas Must be able to work with minimal technical supervision and supplemental engineering support, while responding efficiently to multiple program priorities Work with senior technical leaders to review and improve your designs and solutions Works well in a team environment and be able to effectively drive cross-team solutions that have complex dependencies and requirements A day in the life High-level designs, cross-team alignment, long-term architectural roadmap and technical strategy, understanding the business domain and proposing solutions to address customer and business problems, helping scope and analyze product requirements, mentorship, reviewing CRs, writing high-quality code to be an example for the team. 3+ years of non-internship professional software development experience 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience Experience programming with at least one software programming language 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience Bachelors degree in computer science or equivalent