2336 Operational Support Jobs - Page 21

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Microsoft Active Directory Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary The Team Lead / Tower Security Lead is responsible for managing the Directory Management application and its infrastructure. This role involves leading a technical tea...

Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infrastructure Service Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery of IT production systems and services. A typical day involves overseeing the infrastruct...

Job Title: Cloud Customer Onboarding & Success Manager Location: Chennai Department: Cloud Delivery Reports To: Head of Cloud Business About Us: We are a cloud platform company offering advanced solutions across Cloud Co-location, Public and Private Cloud, and AI services. Our platform, Cloudfiniti, serves a diverse customer base from startups to large enterprises enabling scalable and secure digital transformation. We are looking for a Cloud Customer Onboarding & Success Manager to ensure seamless onboarding and ongoing support for our customers. Role Overview: As a Customer Onboarding & Success Manager, the candidate will drive Cloud Solution Delivery, Customer Onboarding and success. You ...

As a Lead Technical Support Professional here at Honeywell, you will have the opportunity to lead and manage a team of technical support professionals. You will provide guidance, mentorship, and technical expertise to help your team resolve complex technical issues and deliver exceptional customer service. Your strong leadership skills and ability to collaborate with cross-functional teams will be essential in driving customer satisfaction and achieving business goals. In this role, you will impact customer satisfaction, team performance, process improvement, collaboration, and business growth. Join us at Honeywell and make a difference in shaping the future of our technical support operatio...

Overview The purpose of the IT Major Incident Manager role is to manage the recovery activities and communication of all Major IT incidents, including all stakeholder communications, driving IT teams to restore service (both internal and external providers), producing key Incident artefacts such as Incident Reports Key Accountabilities and Main Responsibilities Strategic Focus Running Incident forums for incidents breaching SLA and complex low priority incidents where restoration is difficult. Operational Management Other operational responsibilities such as reviewing operational artefact, incident ticket quality assurance. Continual Incident Management related education for Process Practiti...

Position: Executive Assistant Location: Noida, Sector-132 About the Role: We are seeking a highly organized and proactive Executive Assistant to support our leadership team. This role requires exceptional communication, multitasking, and organizational skills to ensure smooth day-to-day operations and effective coordination across internal and external stakeholders. Key Responsibilities: Manage the executive s calendar, schedule meetings, and handle correspondence. Prepare reports, presentations, and briefing materials for meetings and decision-making. Coordinate travel, accommodations, and event arrangements. Act as a liaison between executives, internal teams, and external stakeholders. Ma...

TransUnions Job Applicant Privacy Notice What Well Bring: The System Admin Team (FUSE) manages needs for our Voice Departments and agents in regards to Onboarding, Technical Issues, System Issues, Access Issues, Metric Analysis, Roster Process and other process improvements. What Youll Bring: As System Admin (FUSE), you will work individually and in tandem with other team members to assist employees and business partners with desktop and application support issues. You ll need to manage multiple efforts simultaneously, with occasionally conflicting priorities. Key responsibilities include: Proven ability to create and deliver solutions tied to business growth, organizational development and ...

Working closely with operations and engineering teams, the System Analyst 2 will primarily focus on supporting the Back-End tier of the Millennium architecture. The ideal candidate should possess a solid understanding and hands on experience with Linux environment, understanding of networking concepts, hands-on experience with troubleshooting and working in production environment, and providing system support, along with the ability to thrive in a fast-paced environment. In this role, you will perform daily system operations tasks to verify system integrity and availability, daily software updates across multiple customer base, responding to customer service requests, system upgrades and res...

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role Product Ownership experience [preferred] Ability to build strong relationships, operate effectively within large cross-func...

The Team: Tax Utility is a solution within the overall portfolio of S&P Global Tax Solution offerings that essentially provides a mechanism for exchanging and sharing required tax documentation for the clients (Buysides and Sell side). Subscribers of Tax Utility gain access to a cutting-edge platform that provides direct access to thousands of pre-validated tax packages. This includes a professionally verified tax certification, a validation summary report and any supporting legal documents used to substantiate the information provided on the tax form. We facilitate onboarding of tax documentation associated with IRS guidelines, client permissions and identifying refresh populations. The Imp...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level are fully proficient in executing established standards Works independently within set frames and follows set course Has a knowledge base typically acquired from a professional/university degr...

Role Overview: We are seeking a highly organized and proactive Personal / Executive Assistant to support our Director and leadership team. The ideal candidate will be responsible for managing the Directors calendar, coordinating travel arrangements, handling the travel desk for other executives, preparing Minutes of Meetings (MoM), and ensuring smooth day-to-day support in administrative and operational tasks. This role requires excellent communication skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. Key Responsibilities Calendar & Scheduling Manage and maintain the Director’s calendar, scheduling meetings, appointments, and events. Coordinat...

- Fluent, articulate in English, highly professional in both written and verbal communication. - 1-3 years of experience in Account Management, Customer Success, or Enterprise Support (SaaS preferred). - Strong interpersonal skills, able to build relationships with stakeholders at multiple levels. - Empathy for helping customers succeed. - Proactive, organized, dependable, and detail-oriented in managing follow-ups and deliverables. - Comfortable working US business hours (Eastern or Central Time). - Ability to navigate ambiguity, prioritize across accounts, and adapt quickly in a dynamic environmentRole & responsibilities

As a Senior HR Executive/ Assistant HR Manager at Advantal Technologies in Indore, you will play a crucial role in managing HR operations within the IT/software industry. With 3-4 years of experience, you will be well-versed in KEKA HRMS and dedicated to fostering a supportive work environment. Key Responsibilities: - Lead full recruitment lifecycle including job posting, sourcing, screening, interviews, selection, and onboarding. - Assist in creating, implementing, and communicating HR policies reflecting company values and compliance. - Manage appraisal processes, monitor KPIs, and facilitate performance discussions with department heads. - Ensure smooth onboarding and offboarding processe...

As the referent in your domain at Valeo, you will be responsible for building technical knowledge and adding depth to the organization. Your role involves capitalizing on best practices, defining standard roadmaps, ensuring standard excellence, and continuously improving standards by anticipating technical breakthroughs. Additionally, you will lead and follow-up on transversal initiatives at site and/or group levels, and support the team leader in tailoring standard processes based on project needs. Communication across the Valeo Discipline Network to meet customer expectations within your domain is a key aspect of your role. Your responsibilities also include providing support and solutions...

Join us as an Assistant VP - Global Markets at Barclays, where you'll spearhead the evolution of our digital landscape, driving innovation and excellence. You'll harness cutting-edge technology to revolutionize our digital offerings, ensuring unapparelled customer experiences. To be successful as an Assistant VP - Global Markets it is required by law to confirm that you have the Legal Right to Work in any role that you apply for. If you currently hold a work visa sponsored by Barclays, or you would require sponsorship from Barclays, you must declare this as part of your application. Sponsored visas are role and entity specific, and any changes must be reviewed. It is important to ensure you ...

- Role Overview: You will be responsible for delivering tailored post-sales software services to local accounts. You will respond to a range of queries and utilize proactive monitoring for issue prevention. Your main focus will be maintaining high customer satisfaction by addressing requirements and resolving issues promptly. Additionally, you will troubleshoot IT infrastructure problems, adhere to standards, support operational plans, and perform assigned tasks under supervision. - Key Responsibilities: - Deliver tailored post-sales software services to local accounts - Respond to a range of queries and utilize proactive monitoring for issue prevention - Maintain high customer satisfaction ...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers. The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes. Handle personalized service requests from customers across segments Generate and deliver timely business MIS reports Ensure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investme...

We are looking for a courteous and detail-oriented Service Delivery Officer (SDO) to manage personalized service requests and ensure smooth operational support for high net worth customers. The role involves coordinating with internal teams, maintaining compliance standards, and delivering timely business insights through MIS reporting. The ideal candidate will have strong communication skills, a customer-first mindset, and a solid understanding of banking processes. Handle personalized service requests from customers across segments Generate and deliver timely business MIS reports Ensure strict compliance with audit, regulatory, and internal banking policies Coordinate with CPC/RPC/Investme...

About Company Tudip Technologies Pvt. Ltd is a CMMI Level 5 extreme technology company. Careers at Tudip Technologies are not just jobs, but a promise of a bright and dynamic future. Tudip provides ample opportunities to grow within the company technically as well as a technocrat by promoting entrepreneurship. Tudip Technologies careers will enable you to help clients enhance and improve while you build your career. Tudip is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are a place which defines Integrity, Innovation, and Serenity. Tudip provides you a better platform that translates an individual into an ex...

Detailed JD: Key Responsibilities: Collaborate with web front end teams, product owners, and content strategists to ensure backend services align with business and user needs.Create and manage custom ServiceNow tables, APIs, scheduled jobs, and server side scripts to drive content workflows and indexing.Ensure high availability and performance of search services across multiple sites.Implement monitoring and alerting mechanisms to proactively detect and fix issues with content or search relevance.Work with platform teams to enforce data governance, access control, and content lifecycle management.Evaluate and leverage out of the box vs custom ServiceNow capabilities to continuously improve b...

Location: Bengaluru Eco space Designation: Associate Director What impact will you make Every day, your work will make an impact that matters, while you thrive in a dynamic culture of inclusion, collaboration, and high performance. As one of the leading professional services organisations, Deloitte is where you will find numerous opportunities to succeed and realise your full potential. The team Deloitte is working with global customers on cloud technologies to help them spot unseen business trends, transform, and curate data to find meaningful insights, and so on. Due to continued expansion, we re searching for like-minded individuals to help us take it to the next level . This is an exciti...

Backend Development : Design, develop, and deploy robust and scalable applications using Python for the backend. Achieving the set Service Level Objectives. AWS Cloud Expertise : Experience in AWS cloud services to design, implement, and manage scalable and resilient solutions. CI/CD Practices : Implement and optimise Continuous Integration/Continuous Deployment practices on AWS to streamline software development and deployment processes. AI in SDLC : Leverage AI-powered tools and practices in coding, testing, deployment, and monitoring to improve software quality and efficiency. Secure Software Implementation : Development and implementation of robust security within the software developmen...

Oversee maintenance and reliability engineering tasks, including the redesign, upkeep, and repair of utility systems, buildings, and equipment. Contribute to moderately complex projects, managing time effectively and developing short-term work plans. Provide engineering support for developing scopes of work, project execution plans, and engineering studies for equipment installation or modification. Offer operational support, review preventive and corrective work orders, and manage technical writing and document reviews. Ensure calibration compliance with Current Good Manufacturing Practices, contemporary technologies, and best aseptic practices. Participate in Root Cause Failure Analysis in...

Duties & accountabilities Understand clients regulatory outreach requirements, assist in designing and implementing outreach campaigns to meet their requirement using Outreach360 platform Operational support basis customer requirements on one or more products. This includes setting up accounts and users, researching on entities, creating custom branded email templates, conduct outreach to support global investment banks or asset managers on their regulatory and compliance needs. Become highly skilled in understanding regulatory matters related to ISDA, CFTC, SEC, ISLA etc and maintaining Operational Processes by creating SOPs, playbook, and FAQs for client communication Serves as subject mat...