582 Operational Support Jobs - Page 19

Location(s): Tower -11, (IT/ITES) SEZ of M/s Gurugram Infospace Ltd, Vill. Dundahera, Sector-21, Gurugram, Haryana, Gurugram, Haryana, 122016, IN Line Of Business: ROC(ROC) Job Category: Corporate Services Experience Level: Experienced Hire Skills and Competencies Excellent attention to detail and ability to complete repetitive processes with no error. Strong written and verbal communication skills with an ability to communicate business concepts to a senior audience. Proactive team player who can meet tight deadlines, manage multiple tasks, and quickly adapt to changing priorities Highly organized and efficient. Competency in Microsoft Office (Outlook, Excel, Word, and PowerPoint). A strong client-focused orientation with the drive and passion required to achieve results and ensure customer satisfaction. Strong interpersonal and teamwork skills. Education Postgraduate or graduate within financial discipline with 5+ years of relevant experience. Demonstrate experience working with databases and systems. Experience working in a GCC setup in a financial environment is preferred. Role As a Data Operations Associate, you will work in a dedicated team supporting a global process for set up and reviews of Periodic Review announcements, entering financial data into Moody s internal databases. In this role, you will be required to understand an operational process, perform market data research, navigate various data environments to make data updates, perform data integrity checks, interpret policies and procedures, provide a high level of service and track and report on activity. Responsibilities Support Periodic Review Announcement set-up and reviews, data capture, data quality assurance, and tracking support to the rating analysts and team workflow Develop and serve as Subject Matter Expert for the set-up and reviews, emphasizing on business process and documentation requirements Deliver efficient, timely and high quality of service, across a high volume of transactions. Demonstrate the ability to interact professionally with clients and deliver a high level of service across a high volume of transactions. Capable of working effectively within a virtual (on-shore/off-shore) team environment Identify, research and resolve issues involving process or processing errors. Organizes work to meet deadlines and time sensitive requests/projects. Provide back-up coverage for team in Costa Rica in the event of absence and holidays to ensure seamless service Perform administrative tasks including data updates, preparing AOPR actions, and press release templates, and disclosures consistent with regulatory requirements, internal policies, and guidelines for designated LOB support. Monitor designated mailboxes to ensure timely and effective handling of internal and external client requests. Prioritize work to meet deadlines and time-sensitive requests/projects. Facilitate resolution to technical issues and/or more sophisticated external inquiries with supervision by Specialist/Team Leader in Costa Rica. Exercise professionalism, discretion and judgment to communicate requests and/or concerns to upper management as needed. Build positive relationships with clients to ensure customer satisfaction. Resolve basic client inquiries. Promptly and efficiently raise conflicts / problems / database / data inconsistency. Identify and research issues and/or discrepancies with data and/or requests for follow-up with the analyst. Demonstrate increasing awareness of procedures, guidelines, and regulatory requirements as it pertains to their job function by asking relevant questions. Liaise with Rating Teams and other Moody s departments (Commercial, Information Technology, etc.) as needed. Willing to accept new challenges and demonstrate flexibility with last-minute changes in commitments and deadlines. Contribute positively to the team even under pressure or when performing routine and/or administrative tasks. Place the interest of the team above individual self-interest. This job description is issued as a guideline to assist you in your duties, it is not exhaustive, and we would be pleased to discuss any constructive comments you may have. Because of the evolving nature and changing demands of our business this job description may be subject to change. You may, on occasion, be required to undertake additional or other duties within the context of this job description, and according to the needs of the business. About the team At Moodys, we unite the brightest minds to turn today s risks into tomorrow s opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are -with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. The RTS (Rating Transaction Service) provides transaction management support, workflow coordination, rating desk services, and other broad operational support to Moody s Investors Service s Rating teams. The department works closely with the lines of business to improve both business process and data quality across the rating lifecycle. The RTS has over 100 employees in 5 countries and is a key player in business process development, new company wide initiatives, and technology projects.

Oracle Fusion Cloud - Financials . Billing, Costing, Customer Contracts, Receivables, Tax, SLA, Payables, General Ledger, FAH & group reporting Conduct assessment/due diligence on as-is process of the client s existing financial business processes that are running in another ERP and all its integrated applications Conduct Business process Re-Engineering to align with the TO BE processes in Oracle Fusion Finance module Lead Oracle Fusion Financials Implementation Project - migrating from another ERP Co-ordinate with business process owners and implement respective module as per the requirements Creating functional requirements / blueprints as an input to application configuration & design Conduct CRP sessions, Configurations, and Testing of all sub modules of Oracle Finance Identify features in present process not supported in Oracle and provide custom solutions for these features Leading the team and manage the implementation of the solutions, stake holder management and organisation change management for the users as they adapt to new ERP Be able to lead a team of Functional consultants in terms of guiding them to deliver on their work - development / support Provide oversight and track the deliverables of the team members and intervene as required to solve issues Own the deliverables end to end and take accountability for the delivery of the team members as well Provide day-to-day operational support to users post implementation Coordinate with cross-functional teams to ensure customer satisfaction. Participate in the review meetings and provide necessary updates on the tasks Mandatory Skills : Strong Oracle ERP experience in full lifecycle implementations of Oracle cloud applications (EBS & Cloud) - at least 4-5 such projects Experience in delivery , able to handle design solutions, architecting for complex requirements and hands on oracle cloud ERP Financials and led teams on implementation projects Broad understanding of ERP, HCM, EPM and CX Cloud technologies Good presentation skills and able to build good relationship with client teams. Working experiences of Cloud implementations including business process consulting, problem definition, design and detailing of processes, configurations, testing and training end users. Problem solving skills - getting to the root of the issues , designing solutions and implementing them to the satisfaction of clients Exposure to projects working with India based clients managing ERP Cloud / EBS projects in line with the clients / organizational guidelines and processes Leading and managing teams as a Project Manager / Lead implementing Oracle Financial projects Experience in Delivery management and stake holder management with good communication and team management skills Soft Skills / Any other Expectation Good Communication skills, clarity of thought and expression, fluent in English and Hindi Good stakeholder management and Client handling skills Should have strong domain knowledge in the respective functional area. Strong analytical skills and ability to write technical specifications Good interpersonal & people management skills to manage a team of trainees, and senior consultants

Associate Manager II - Executive Assistant (Chairman s Office) About Navi Navi is one of the fastest-growing financial services companies in India providing Personal Home Loans, UPI, Insurance, Mutual Funds, and Gold. Navis mission is to deliver digital-first financial products that are simple, accessible, and affordable. Drawing on our in-house AI/ML capabilities, technology, and product expertise, Navi is dedicated to building delightful customer experiences. Ignite the Spirit of a Navi_ite Imagine being at the heart of India s fastest-growing financial services company, where every day brings the opportunity to redefine how millions manage their money. Navi is transforming the landscape with Personal and Home Loans, UPI, Insurance, Mutual Funds, and Gold delivering innovation that makes financial products simpler, more accessible, and truly affordable. With our cutting-edge AI/ML technology and deep expertise, we re not just setting new standards; we re creating experiences that delight and inspire. This is your chance to be part of something extraordinary. At Navi, you won t just be advancing your career; you ll be leading a revolution in finance. Join us and discover how it feels to be at the forefront of this. Founders Sachin Bansal Ankit Agarwal Responsibilities Calendar Meeting Management Manage complex schedules, coordinate meetings, and ensure timely follow-ups. Travel Event Planning Organize domestic and international travel, including visa processing, itinerary planning, and logistics. Communication Coordination Act as a point of contact for the Chairman, handling emails, calls, and correspondence efficiently. Stakeholder Management Liaise with internal teams, clients, and external partners to facilitate smooth communication and coordination. Confidentiality Compliance Handle sensitive information with discretion and ensure adherence to company policies. Documentation Reporting Maintain records, prepare reports, and assist in the creation of presentations as needed. Operational Support Assist in day-to-day administrative tasks, ensuring seamless execution of executive operations. Key Skills Required Strong organizational and time management skills. Excellent verbal and written communication abilities. Ability to manage multiple tasks with high attention to detail. Professionalism, discretion, and ability to handle confidential information. Strong coordination and stakeholder management skills. Ability to work independently in a fast-paced environment. What is awaiting you at Navi? Unyielding Perseverance, Boundless Passion, Unwavering Commitment Are you ready to channel your relentless drive into something truly transformative? As a Navi_ite, you will embody the essence of perseverance and passion, pushing boundaries and redefining what s possible. As a Navi_ite, you ll be at the forefront of our mission, taking on responsibilities that challenge you and push the limits of what you thought possible. Relentless Pursuit of Unmatched Excellence Imagine a place where your quest for excellence knows no bounds. At Navi, we don t just set high standards; we live them. At Navi, we believe in delivering exceptional results and creating real value. You will have the opportunity to tackle projects with precision and pride, setting standards and achieving outcomes that make a tangible difference. Your ability to manage tasks effectively and maintain high standards will be key to our shared success. Unbreakable Resilience and Agility Visualize yourself thriving in an environment where change is not a barrier but a catalyst for your growth. As a Navi_ite, you ll turn every challenge into an opportunity with your unparalleled resilience and adaptability. Your adaptability will be essential as you navigate evolving situations, contributing to both your personal development and the team s achievements. Joining Navi means stepping into a role where your perseverance, pursuit of excellence, and resilience are not just valued they are celebrated. If you re ready to leave a legacy of impact and innovation, your journey starts here. Embrace this chance to be a part of something extraordinary and let your potential shine. Your future as a Navi_ite awaits.

Who We Are Founded in 2017, SmartRent, Inc. (NYSE: SMRT) is the leading provider of smart home and property operations solutions for the rental housing industry. We re doing big things in the proptech world! SmartRent has been recognized as a winner of HousingWire s Tech100 Real Estate awards in 2021, 2022, and 2023 for the most innovative tech company serving the mortgage and real estate industries; named on Deloitte s 2023 Technology Fast 500 list of fastest-growing companies and we re just getting started. Job Description Job Overview: We are seeking an experienced and motivated Support Team Supervisor to lead and inspire our customer support team. The ideal candidate will be responsible for overseeing day-to-day operations, ensuring exceptional customer service, and driving team performance to align with the targets set forth by the Support Manager. As a Lead, you will play a key role in identifying training opportunities and escalating them to the Manager. You may be expected to mentor team members to deliver top-notch support to our valued customers. Responsibilities: Lead and mentor a dynamic support team, fostering a positive and collaborative work environment. Provide guidance, coaching, and mentorship to team members for continuous professional development. Work with the Support Manager to establish targets and goals for their respective teams that align with the department metrics and defined service level agreements (SLAs). Conduct periodic 1-on-1 meetings with agents to discuss performance, goals, and address individual concerns. Handle disciplinary actions when necessary and ensure adherence to company policies. Monitor and manage daily support operations, ensuring efficiency and effectiveness. Collaborate with cross-functional teams when necessary to address escalated issues and improve overall customer satisfaction. Manage the workflow of agents, create team schedules across multiple shifts, and delegate tasks to ensure workload balance. Help Support Manager, as necessary, in conducting regular performance evaluations and providing constructive feedback to team members. Assist with PTO (Paid Time Off), and Sick Time request management. Assist with interviewing and hiring of new Client Support Representatives Location: Hyderabad - Onsite #LI-Onsite We Put Our Employees First We offer a comprehensive and competitive benefits package designed to support your well-being and future. For our US employees, this includes medical, dental, vision, and life insurance with low deductibles and 75-100% employer contributions. We also provide flexible and generous PTO (because we know how important work-life balance is), a competitive 401(k) with employer contributions, paid parental leave, discounted insurance plans for pets and legal services and an employee stock purchase plan to help you invest in your future. You ll fit right in if you: Do the hard work and go out of your way to deliver excellence Own outcomes and learn from your mistakes Are a collaborative and supportive team player win or lose, you lift others up Value authenticity, diverse perspectives, and inclusion in the workplace Have a passion for smart tech and the real estate industry Privacy Policy

Do you like collaborating across teams to solve complex problems Do you enjoy solving large scale distributed content delivery challenges Join our highly skilled Compute Site Reliability team Our team designs, develops, and manages applications and infrastructure that support Akamais Compute products and services. We specialize in creating solutions that help improve observability and enforce SLAs across all internal teams. Partner with the best As a Site Reliability Engineer senior, you will collaborate across operations teams and application development teams. Together, you will be creating tooling and software that monitors and improves the reliability of our systems. Youll work with a diverse range of technologies as we release new applications and modernize existing tooling As a Senior Site Reliability Engineer, you will be responsible for: Providing ongoing operational support for complex distributed applications Solving complex problems in a timely and accurate manner through proactive troubleshooting, automation and systems programming Deploying and maintaining our observability platform and internal tooling Partnering across teams to ensure the reliability, scalability and usability of our products and services Providing guidance to engineers and developers to increase confidence that their services are performing as expected Collaborating with our support, operations, and engineering teams to investigate and troubleshoot complex problems Do what you love To be successful in this role you will: 4+ years of relevant experience and a Bachelors degree in Computer Science, Engineering Have professional experience in a Site Reliability, Development, or DevOps role working with large scale distributed systems Experience developing applications and scripts using languages such as Python, Bash, Go, Rust, or similar Have familiarity with infrastructure-as-code tools such as Terraform Have proficiency with a configuration management tool such as Ansible, Salt Stack, Chef, Puppet Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clientsCome join us and grow with a team of people who will energize and inspire you! #LI-Remote # Compute

To work with functional teams to continuously develop and support the Robotics Process Automation (RPA) platform using Python, selenium. Responsible for development, testing, code review and implementation of RPA solutions. Focus of creating/reviewing all the necessary documentation (PDD, SDD etc.) as per the Service Delivery Methodology and review with Business Team s and seek approval Provide on-going operational support including upgrades, detect fixes and any process change activities. Create and maintain technical design documentation to support development. 2+ years of experience Expert development experience in either of the below skillset: Selenium, python, worked with citrix automation will be preferred. Experience with popular Python frameworks such as Django, Flask or Pyramid Knowledge of data science and machine learning concepts and tools. Experience in programming languages like C#, VBScript is preferable. Should be good in getting the requirements and designing the RPA Solution

Manager Product Support, Customer Support Location: Bangalore Reports to: Director- Product SupportAbout LeadSquared: One of the fastest-growing SaaS companies in the CRM space, LeadSquared empowers organizations with the power of automation. More than 2000 customers with 4 lakhs+ users across the globe utilize the LeadSquared platform to automate their sales and marketing processes and run high-velocity sales at scale.We are backed by prominent investors such as Stakeboat Capital, and Gaja Capital to name a few. We are expanding rapidly and our 1300+ strong and still growing workforce is spread across India, the U.S, Middle East, ASEAN, ANZ, and South Africa. Among Top 50 fastest growing tech companies in India as per Deloitte Fast 50 programs Frost and Sullivans 2019 Marketing Automation Company of the Year award Among Top 100 fastest growing companies in FT 1000: High-Growth Companies Asia-Pacific Listed as Top Rates Product on G2Crowd, GetApp and TrustRadiusCustomer Support @ LeadSquaredThe Customer Support at LeadSquared is a critical element of our future success. It includes a long run relationship takes complete ownership with top-notch customer handling skills, technical understanding. If you love to interact with customers and solve their problems then you should certainly join this team!The Role: Taking ownership of customer issues reported and seeing problems through to resolution Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using LeadSquared. Ask customers targeted questions to quickly understand the root of the problem. Resolving all customer issues in time bound manner. Comply with the SLA for issue resolution. Onboarding new customers: Providing Admin and User trainings e.t.c (over web and in-person). Talk clients through a series of actions, either via phone, email or chat, until they ve solved a technical issue. Work closely with technical teams to enhance the quality of existing products. Manage and monitor customers expectations. Help in keeping customers extremely satisfied and thereby contributing to customer retention.Requirements: 9+ years of experience in supporting supporting web based software platforms SaaS for North American customers Proven ability to troubleshoot software, understand customer requirements workflow and resolve more advanced issues working within escalation procedures. Good understanding of API, Webhooks, Connectors. Good to have the understanding on at least one of the programming languages (PHP, Java, Python). Operational support experience - the ability to capture the user environment during trouble shooting work towards speedy and accurate resolutions for client issues. Excellent problem-solving, strong written verbal communication and documentation skills Obsessed with customer support and delighting the customers. Must have mentored managed a small team of product support engineers for North American customers Contribute to developing technical content and IPs such as knowledge base articles, sample scripts, proof of concept, diagnostic tools. Need to work in the US time zone

CLM Review Team Leader (11942) Investec is a distinctive Specialist Bank serving clients principally in the UK and South Africa. Our culture gives us our edge: we work hard to find colleagues wholl think out of the ordinary and we put them in environments where theyll flourish. We combine a flat structure with a focus on internal mobility. If you can bring an entrepreneurial spirit and a desire to learn and collaborate to your work, this could be the boost your career deserves. Description of role and key responsibilities The Client Lifecycle Management team oversees the end-to-end KYC process for Clients for Investec Bank plc. This includes New Business Onboarding for New and Existing Clients, Periodic Reviews, Trigger Events and Off boarding. CLM support clients (both Individuals and Corporates) from HNW, Private Clients, Private Companies, Private Equity, Listed as well as Specialised Sectors including Aviation, Energy & Infrastructure, Real Estate, Direct Lending and Fund Solutions. We also support Global Markets and Principal Investments. CLM works alongside the MLRO & Financial Crime team to deliver their policies and apply appropriate Regulatory Classification as well as operational support for Investec Bank plc (IBP), and offshore subsidiaries and branches. The KYC/AML Reviews Team Leader is responsible for overseeing the team dedicated to conducting thorough KYC/AML reviews both periodic and triggered. This role involves ensuring compliance with regulatory requirements and internal policies, while also driving the teams performance and development. The candidate will be expected to prepare and present reports on team performance, review findings, and compliance metrics to senior management. The team is responsible for working closely with Financial Crime, MLRO, Businesses (both UK and non-UK) and other colleagues in Operations, Legal, Credit and Risk. Key responsibilities of the team include Timely, efficiently, and accurately conduct AML Reviews of existing clients, ensuring client records are accurate in all systems and that supporting documentation is saved and filed correctly. Completing the end-to-end journey of a KYC Periodic Review from gap analysis to obtaining & updating information/documentation & final submission. Interpreting and analysing KYC data to accurately risk assess existing clients, making sound judgement calls in terms of escalation and risk mitigation. Performing PEP, Sanction and Negative Media screening and analysing the results to discount or confirm matches. Updating Regulatory Classifications (e.g., MiFID, EMIR, FSCS, FATCA/CRS and UK CASS rules etc), Completing the required periodic client reviews within the prescribed time frame set out by IBP & regulators. Understand the differences across multiple business lines and apply the appropriate defined processes accordingly. Technical Knowledge Experience of team leadership role in the KYC sector. AML Diploma (completed or in progress) highly recommended Deep understanding of AML Regulatory requirements with strong knowledge of JMLSG and Money laundering regulations Proven working knowledge of Regulations such as MiFID, EMIR, FSCS, FATCA/CRS etc. Proven experience of dealing with end-to-end KYC including advising on, complex corporate structures, speaking to clients/business etc. Proven track record of process improvement, implementation and process management and embrace change Ability to interpret and understand legal documentation such as Master Facility Agreement typically found in loan/refinance and/or ISDA for trading products.

Located in Hyderabad and part of the Insights and Decision Science (IDS)organization, this role provides comprehensive guidance and operational support in relation to insights and analytics for a designated product or group of products within a particular disease area. The Senior Integrated Insights Manager (Sr IIM) is the go-to contact for the IDS, General Management, Product Teams, and their nominated Single Point of Contact (SPOC), playing a crucial role in supporting commercial, payer, Novartis Patient Services (NPS), and relevant medical teams. Education: Graduate / Postgraduate in Engineering / Pharmacy / Medicine / Science / Statistics / Business or related fields (including MBBS/MDs/MS/MPH) Languages: Superior verbal and written communication skills mandatory. English proficiency is essential. Experience/Skills: A sound understanding of the Therapeutic Disease Area specific to US market dynamics and commercialization strategies. Strong knowledge and understanding of payer landscapes and managed markets. 8+ years of pertinent experience in pharmaceutical companies and/or strategic, marketing, or healthcare consultancy companies, with at least three of these years in two areas of either Market Research/Analytics role with a leading pharmaceutical or Fast-Moving Consumer Goods (FMCG) company/solution provider. Superior analytical skills, with proven experience in using tools such as Excel for analyzing and visualizing data. Must be comfortable transforming data into visually understandable formats using standard tools/charting methods. Demonstrated proficiency in storyboarding and applying behavioral science with human insights. Comfortable in interpreting US market data - including Patient analytics, Physician analytics, Customer engagement - to make business recommendations and actions. Proven expertise in project management, and in facilitating, cross-functional teams within a matrix environment. Values and Behaviors: Ability to thrive in ambiguous, fast-paced environments that are led by leadership requests and the evolving needs of the franchise. Capability to manage workload with limited supervision and support in prioritization; effectively managing expectations and able to independently scope/prioritize work. Demonstrates accountability, initiates action, takes responsibility for execution, and voices opinions when appropriate. Advocates for open communication, constructively addresses issues or lets them go. Operates with mutual respect, integrity, and embraces diversity, collaboration, and candor.

We are hiring for an Associate role across departments such as Operations, HR, or Finance, depending on the candidate's background. Key Responsibilities: Support day-to-day operations and departmental objectives. Manage documentation, data analysis, and reporting. Assist in coordinating with internal and external stakeholders. Uphold company standards and compliance in all tasks. Qualifications: Bachelors degree in any discipline. 02 years of experience. Excellent communication and coordination skills. Proficient in MS Office and basic analytics.

The Global Program Associate Director (GPAD) provides project management expertise and operational support for global drug development programs. As a member of the Global Program Team (GPT), the GPAD maintains accurate plans, documentation, and resource forecasts, and helps to ensure efficient day-to-day operation of the GPT, resolve program issues, and facilitate alignment across sub-teams and line functions. The person in this role is a member of the GPM team for a program and is specifically responsible to: Contribute to cross-functional strategy and project plan scenario generation Generate and maintain key project level documents including accurate project plan and forecast Proactively identify, track and manage project risks and issues Monitor and track development activities, forecast, and timelines at high quality Facilitate GPT dynamics, effectiveness and communication Support creation and alignment of executive communication of project progress, changes and risks The GPAD is a project management professional with expert planning, tracking, and financial reporting skills, and advanced technical skills in the use of Excel and Gantt charts. The GPAD may deputize for GPED or GPD (as applicable) and may lead or participate in ad-hoc crossfunctional task forces and sub-teams. In some cases, a GPAD may be dedicated temporarily to a non-drug GPM initiative. Major Accountabilities: Programs/ projects Contributes to the development of the program/project strategy and Target Product Profile (TPP) and partners with the GPED/GPD (as applicable) and GPT members to translate the strategy into a realistic Integrated Development Plan (IDP) incl. Gantt chart; ensures consistency of both strategy and IDP with TPP Works with GPT members and Line Functions to ensure cross-functional alignment of TPP and IDP and consistency with individual functional plans Contributes to GPM deliverables associated with the program/project (incl., TPP, IDP, One Pager, Gantt charts, risk register, GPT minutes) Coordinates preparation and compilation of strategic documents and preparations for project tollgates in collaboration with the GPT and GPED/GPD (as applicable) Proactively identifies project risks and issues and contributes to development of mitigation strategies Supports communication of program/project status, changes and risks/issues horizontally and vertically in a proactive, transparent and timely manner Supports preparation of comprehensive program/project recommendations and presentations for governance boards May lead or participates in ad-hoc cross-functional sub-teams and task forces to develop strategic options and scenarios or to address and resolve issues May deputize for the GPED or GPD (as applicable) Operations Manages GPT meeting logistics and prepares high quality GPT agendas and draft minutes in a timely manner. Records action items / decisions and liaises with GPT members on follow-up activities and deliverables Along with Finance, assembles and monitors project financial forecasts and addresses variances Drafts program/project/financial information provided to eg, governance boards, portfolio management, finance function and Investment Committee Supports timely executive communication of project status as required by the organization (eg, One Pager, Executive Gantt chart, monthly IMB/GLT updates, GPT minutes). Leads generation and maintenance of a complete and accurate project plan and forecast in the enterprise planning system (eg, Horizon). This includes liaising with partner functions to ensure a realistic plan that reflects the strategy. Challenges the schedules and financial forecasts provided by the functions to ensure feasibility Monitors execution of cross-functional project activities and tracks progress versus GPT objectives (timelines, forecast) Ensures project level risks are assessed on a regular basis by GPT and documented and tracked in enterprise planning system (Horizon) Team performance Partners with GPH and GPED or GPD (as applicable) to enable a high performing team culture based on the Novartis values and behaviors, the expertise and contributions of the GPT members, shared responsibility, and the coordination of work towards a common goal Contributes to establishing GPT objectives and tracks progress of objectives Builds trusting relationships with GPT members Collaborates with GPT members to identify key program risks/issues and brings to GPT for deliberation and decision on resolution/mitigation At level of select workstreams able to synthesize perspectives from different Line Functions to generate draft strategy and plan Leadership Drug Development and Project Management Contributes operational drug development knowledge and project management experience to team discussions Supports GPT with strong program management skills in the areas of planning, tracking, scenario generation, contingency development, critical path analysis, and risk management Actively identifies and develops best practices for project management and implements and shares accordingly Demonstrates behavioral core competencies of proactivity, resilience, personal integrity, commitment to excellence, critical/analytical thinking, courage and creativity, agility and influence Collaborates with the Global Program Management Office (GPMO) to strengthen project management and implement processes, tools, and best practices Participates in initiatives to develop and implement process changes within and outside of GPM Keeps up to date on organizational changes and acts as strong supporter of organizational change; supports implementation of changes within GPTs Peer coaches new GPADs for effective on-boarding into role. Key Performance Indicators: Achievement of GPT objectives and key project milestones Quality and accuracy of plan and forecast in enterprise systems Quality of project-/ program-level documents incl. TPP+, IDP, One Pager, Executive Gantt chart, GPT minutes . Quality of draft executive communication of project progress and risks. Education: (minimum/desirable): Masters or Doctorate in life sciences (or MBA with bachelors degree, or equivalent experience in life science Experience: 1. 5+ years pharma industry experience 2. 5+ years or equivalent multi-/cross functional team experience 3. Previous track record of success in working with large scale and complex international and multidisciplinary drug development teams 4. Intermediate knowledge in drug development process 5. Strong project / program management skills 6. Expert planning and tracking skills, ability to use proper tools in program management 7. Intermediate knowledge of regulatory and business requirements 8. we'll organized, focused on results, capable of managing multiple projects, excellent time management skills with respect to priorities and self-management 9. Strong interpersonal and communication skills (written and verbal) for bridging across diverse, cross functional, multi-national, geographically dispersed teams

Summary Are you a seasoned Automation Engineer with a passion for cutting-edge technology and a desire to revolutionize manufacturing processesIf so, we invite you to join us as an Associate Director ITOT Automation Engineer at Novartis. As an integral member of our team, you will play a critical role in defining and implementing the automation concept for both our new and existing manufacturing facilities. Your expertise will be instrumental in ensuring that our automation designs and equipment are aligned with IT/OT standards, while leveraging the latest technologies available. In this pivotal position, you will be involved in a wide range of investments, collaborating with cross-functional teams to achieve the maximum level of automation on our shop floors. By harnessing the power of global IT/OT technologies, you will help us reach new heights of productivity and efficiency. With your technical proficiency and visionary mindset, you will lead the charge in transforming our manufacturing processes through automation. You will have the opportunity to contribute to the success of Novartis, as we strive to redefine the future of pharmaceutical manufacturing. If you are excited about the prospect of utilizing your expertise to revolutionize the industry, while working alongside a dynamic team of professionals, then we would love to hear from you. About the Role Job Description Summary Develop comprehensive IT/OT solution/service design, based on business requirements, ensuring it meets quality and performance standards. Ensure that automation concept and newly designed equipment are future proof and ready for the integrations with IT/OT landscape. Coordinate and realize implementation and integration of IT/OT solutions across multiple manufacturing locations within the assigned area of responsibility. Ensure that design and implementation adhere to stability, scalability and GxP requirements. Ensure that operational support model is established efficiently for the implemented global IT/OT solutions. Contribute to continuous improvement initiatives to enhance IT/OT solutions, services and processes. Take the initiative on leading the improvements in your direct area of responsibility. Major accountabilities: Responsible for detailed design, development, delivery and qualification of IT/OT system solutions and their integration for a given project / use case, in alignment defined solution architecture, and create the detailed process designs necessary to operate the solution on a day-to-day basis. Execute project related activities in accordance with the lifecycle, budget, schedule and compliance requirements. Collaborate with internal and external stakeholders to deliver technical solutions to manufacturing sites. Ensure designs produced adhere to solution architectural design, roadmap and support the development, execution and operations of software/service Facilitate peer reviews and obtain business sign-off for detailed designs. Consider the overall user experience and cost when designing and implementing solutions and services. Take accountability for adhering to Security and Compliance policies. Support internal and external audits, if necessary. Maintain stable operations for implemented global IT/OT solutions Lead business case development process and endorsement of prepared investments. Lead or contribute to the market evaluation and solution (IT/OT systems and equipment) selection process. Essential Requirements: >10 years of technical experience in delivering global solutions to the customers, preferably in the aera of automation engineering in manufacturing processes. > 5 years hands-on experience of automation technologies and software platforms (eg SCADA, Historian, MES) Knowledge of industry standards and protocols for communication and data exchange in manufacturing operations (eg OPC, MQTT). Good understanding of manufacturing operations and processes. Experienced with defining Automation concept, green field investments and shop floor equipment selection or design is an advantage. Working experience in a GxP environment is an advantage. Leveraging digital technology / big data. Collaborating across boundaries. We offer permanent employment with 6 months of probation period. Submit your application with the CV in Slovenian and English language. you'll receive: Competitive salary, Annual bonus, Flexible working schedule, tailored to your needs, possibility to work from home, Pension scheme, Employee Recognition Scheme, Expanded program for the promotion of health in the field of physical, mental and social we'll-being (we'llbeing), Unlimited learning and development opportunities.

The role has impact on the success of External Partner Risk Management process (EPRM) and global projects within EPRM and ensures their effective implementation. The ideal candidate brings strong track record in end-to-end procurement lifecycle or External partner risk management process and data analysis. The role scope is global and requires the ability to engage intentionally with senior stakeholders. The EPRM Risk Specialist facilitates the end-to-end process including escalations and provides operational support to the overall EPRM Operating Model. The EPRM Risk Specialist will manage supplier qualification operations and help perform risk assessment procedures to assess and mitigate risk when engaging external Parties. Key Responsibilities: Responsible for supporting EPRM (External Partner Risk Management) program and adherence to regulatory standards Facilitate Novartis ongoing compliance with External-Party Management requirements outlined in Novartis policies and standards Execute common, standardized External-party risk management processes managed centrally by the EPRM including: Gathering of documentation and third-party artifacts Researching third-party information and inputting data into relevant repositories like EPRM database and other relevant tools Sending third party questionnaire (TPQ) to external partners, liaising with the third party to complete it, and analyzing it Process returned questionnaires and to engage with supplier in case of questions or issues Validate the completeness of questionnaire responses and whether any required additional documentation has been submitted by the External Party Validate the questionnaire responses against the submitted additional documentation Analyze and perform first pass review of questionnaires and additional documents for automatic no-go criteria and risk indicators Coordinating with Risk experts to record documents, and manage risk assessment timelines and effective remediation of identified issues Support defined process in all process areas within EPRM scope and track remediation actions till successful closure Support monthly and adhoc business reporting needs related to EPRM and assess opportunities to improve risk management process Execute vendor screening and summarize the output for the risk team Support management reporting activities as required and collaborate with internal and external stakeholders effectively Support risk identification and mitigation actions in collaboration with local risk experts Identify and communicate third-party risks to business owners and other stakeholders involved and escalate issues or risks internally as appropriate Drive and participate in training sessions in collaboration with country stakeholders, global EPRM Operations and risk management teams. Participate in country conference calls and risk reviews where required Coordinate and process EPRM assessments, along with on-boarding workflows for External Parties requiring assessment Identify automation opportunities and promote a continuous improvement culture to improve the process Become Subject Matter expert for the process and guide peers and juniors towards process excellence Ensure solutions and project results are properly designed, documented, and implemented with little supervision, and in accordance with the agreed project methodology and process/solution design approach. Develop comprehensive reporting mechanisms (ideally leveraging tools such as PowerBI, other internal tools) to provide accurate and timely updates to Leaders and other stakeholders. Ensure the data and documentation quality meeting required compliance standards and manage comprehensive storage of records, documentation, and evidence in SharePoint, MS Teams, etc Prepare presentations and reports that effectively communicate project status, risks, and opportunities for decision-making. Continuously track, maintain and communicate the changes and document the standard operating manuals and other relevant documents/files in alignment with Leaders and stakeholders grous

Summary Located in Hyderabad and part of the Insights and Analytics, International business, this role provides comprehensive guidance and operational support in relation to insights and analytics for a designated product or group of products within a particular disease area. The Senior Integrated Insights Manager (Sr IIM) is the go-to contact for the international brand teams and their nominated Single Point of Contact (SPOC), playing a crucial role in supporting Int l TAs and Customer market activation function, top markets and regions. About the Role Partner with teams as mentioned above to provide strategic insights that shape/develop program/brand strategy Drive comprehensive outside-in strategic perspective bringing value adding insights on patients, customers, competitors, payers and regulators Analyzing and evaluating information from research, intelligence and analytics, making connections between the information found, and combining the recently acquired information with prior knowledge to create new insights that enable fact-based decision making Comfortable in interpreting market data - including Patient analytics, Physician analytics, Customer engagement - to make business recommendations and actions. Design and plan all facets (key Business and intelligence Questions) to enable execution of market research, competitive intelligence and analytics based on a sound understanding of the research tools, techniques and datasets Develop insight storylines and narratives that guide strategic decisions and optimizes market activation Proactively Investigate solve for strategic business challenges Ideal Background: Education: Graduate / Postgraduate in Engineering / Pharmacy / Medicine / Science / Statistics / Business or related fields (including MBBS/MDs/MS/MPH) Languages: Superior verbal and written communication skills mandatory. English proficiency is essential. Experience/Skills: A sound understanding of the Therapeutic Disease Area, disease state and product expertise including market dynamics and commercialization strategies. 8+ years of pertinent experience in pharmaceutical companies and/or strategic, marketing, or healthcare consultancy companies and preferably experience in two areas of either Market Research/Analytics role with a leading pharmaceutical or Fast-Moving Consumer Goods (FMCG) company/solution provider. Superior analytical skills, with proven experience in using tools such as Excel for analyzing and visualizing data. Must be comfortable transforming data into visually understandable formats using standard tools/charting methods. Demonstrated proficiency in storyboarding and applying behavioral science with human insights. Proven expertise in project management, and in facilitating, cross-functional teams within a matrix environment. Values and Behaviors: Ability to thrive in ambiguous, fast-paced environments that are led by leadership requests and the evolving needs of the franchise. Capability to manage workload with limited supervision and support in prioritization; effectively managing expectations and able to independently scope/prioritize work. Demonstrates accountability, initiates action, takes responsibility for execution, and voices opinions when appropriate. Advocates for open communication, constructively addresses issues or lets them go. Operates with mutual respect, integrity, and embraces diversity, collaboration, and candor.

Join our team to play a vital role in supporting Investment Banking reconciliation across diverse products, including Payment Operations and Security Services. you'll be the central operations contact for Cash account reconciliations, investigations, and queries, ensuring exceptional client experiences. Embrace the opportunity to work in a dynamic environment where your contributions uphold the highest control standards. Job Summary As a Trade Lifecycle - Operations Analyst in our Investment Banking team, you will play a vital role in supporting reconciliation across various products, with a focus on Nostro and Cash accounts. You will serve as the central operations contact for reconciliations and queries, ensuring exceptional client experiences while maintaining high control standards. This role requires collaboration, problem-solving, and a commitment to accuracy and efficiency. Job Responsibilities Collaborate with the team to manage client service delivery, focusing on account reconciliation. Respond promptly to queries from internal and external business partners. Ensure timely and accurate delivery of services. Learn and adapt to different scenarios as required. Participate in and support Team Lead during review activities. Step in as a cover for Team Leaders when needed. Support Team Leads and Managers in audits, controls, and process reviews. Take end-to-end ownership of operational support, including issue management and escalation. Engage with internal partners to troubleshoot issues and define remediation. Leverage knowledge to identify and implement process improvements. Work with Technical Specialists to achieve operational and client service enhancements. Required Qualifications, capabilities, and skills Demonstrate a basic understanding of accounting and reconciliation. Minimum 1 year of experience in reconciliation payments and related operations. Understand SWIFT/MX messages and their formats. Exhibit strong proficiency in Windows Office systems, especially Excel. Communicate effectively with strong verbal and written skills. Apply knowledge of financial instruments and their accounting treatment. Experience in Nostro reconciliation Preferred Qualifications, capabilities, and skills Exhibit experience in Nostro reconciliation with an understanding of payment or securities services. Demonstrate familiarity with FX, Equities, and Fixed Income. Show ability to analyze large data sets efficiently. Display strong problem-solving and analytical skills. Adapt quickly to new technologies and processes. Collaborate effectively with cross-functional teams. Maintain a proactive approach to continuous improvement.

As an Analyst within the Currencies and Emerging Market (CEM) Operation team, you will manage and support operations for various financial products, ensuring compliance with regulatory guidelines. You will work closely with stakeholders to maintain high standards of operational excellence and drive efficiency through automation. Your role is essential in supporting the firms global businesses and functions. We value leadership, integrity, and diversity, and we are committed to supporting your professional growth. Job responsibilities Manage and support operations for Foreign Exchange, Rates Derivatives, and Fixed Income products Ensure compliance with Clearing Corporation of India Ltd. (CCIL) Reporting, Settlement, and Confirmation processes Perform Nostro and Wash Account Reconciliations and Goods and Services Tax (GST) Computation Handle corporate client regulatory documentation and reporting Monitor Prudential and Regulatory Limits for financial products Collaborate with external clients and internal partners, including Business, Finance, and Compliance Maintain strong stakeholder management skills Drive automation to enhance controls and operational efficiency Communicate effectively with internal and external clients Demonstrate a solution-oriented approach and ability to work independently Required qualifications, capabilities, and skills bachelors Degree At least 5 years of work experience in Bank Operations related role Prior knowledge in products like Foreign Exchange, Rates Derivatives, Fixed Income, Money Market and Working Capital Demand Loans, and/or Term Loans we'll versed with the Regulatory and/or Foreign Exchange Dealers Association of India (FEDAI) Guidelines governing these products and monitoring of various Prudential Regulatory Limits Positive attitude and solution-oriented approach Excellent communication skills, both verbal and written Automation mindset to create efficiency and enhance controls Strong interpersonal and partnership skills Preferred qualifications, capabilities, and skills Master of Business Administration, Master of Finance or equivalent degree is a plus

Join our team as a Team Leader in Bangalore, where you'll oversee reconciliation processes for Investment Banking. Drive excellence in client service by managing cash account reconciliations and addressing complex queries. Be a pivotal leader in ensuring high control standards and exceptional client experiences. Job Summary As a Trade Lifecycle Analyst in Cash Reconciliation department, you will manage the delivery of client service requirements, focusing on account reconciliations. You will act as a process supervisor, leading your team to ensure timely and accurate completion of tasks. Your role involves addressing queries, supporting audits, and driving process improvements. Job Responsibilities Collaborate with team to manage client service delivery Act as process supervisor and lead from the front Allocate work and ensure timely completion of BAU Manage difficult queries and guide team members Respond promptly to internal and external queries Ensure timely and accurate service delivery Learn and adapt to different scenarios as needed Support managers in audits and process reviews Own operational support and manage issues Identify and implement process improvements Review and update process guides as required Required qualifications, capabilities, and skills Demonstrate strong understanding of accounting and reconciliation Minimum 5 years of experience in relevant operations Possess good knowledge of SWIFT/MX message formats Exhibit experience in Nostro reconciliation Understand Windows Office and excel data analysis Communicate effectively both verbally and in writing Know financial instruments and their accounting treatment Preferred qualifications, capabilities, and skills Have experience in payment or securities services Demonstrate knowledge of Alteryx/Tableau/Machine Learning Show ability to lead daily team calls Be flexible to adjust according to business needs Exhibit strong problem-solving skills Understand global custody and securities operations Lead process improvements with technical specialists

Provide operational support in the execution of Resource Management. Support data collection and analysis. Major accountabilities: Manage LDC onboarding process, including Internal and External resource management Provide regular reporting on resource management activities Support the Heads and their teams in running the day-to-day management activities. Support the execution of key operational processes for the Function such as: people development and upskilling, training, and communications, etc to ensure smooth running of the business and achievement of operational targets. Support the adoption of Ways of Working implemented on a local or global level in line with organizational direction. Contribute to operational excellence in area of resource management and onboarding in LDC Program Key performance indicators: Timely and accurate LF reviews and budgeting process, -Operational targets (including Talent, HC, I2P, Project and Service Delivery, Financials, Risk Compliance, etc) are met. Effective collaboration model in place within and across LDC program. Adoption of New WoW by the Function (portfolio productization, number of associates trained/squad camps) Minimum Requirements: Work Experience: Influencing without authority. Financial Management. Track record delivering global solutions at scale.

Looking for an experienced TDH Consultant with strong expertise in Data Analytics , Engineering , and DevOps deployment . The ideal candidate should be familiar with Temenos methodologies , handle client queries, and design scalable data pipelines and reporting solutions . Key Responsibilities: Develop and manage data pipelines and warehousing solutions. Support TDH deployments using DevOps practices. Work on data streaming using the Outbox pattern . Handle client interactions and daily operational support. Deploy on AWS (EKS, MSK, EC2) and container platforms. Key Skills: Temenos Data Hub (TDH), Outbox/Event Streaming AWS, Azure (preferred AWS: EKS, MSK) Docker, Kubernetes, Red Hat OpenShift Oracle, PostgreSQL, SQL Server Linux (Red Hat), Reporting Analytics Candidate Privacy Policy Orion Systems Integrators, LLC and its subsidiaries and its affiliates (collectively, Orion, we or us ) are committed to protecting your privacy. This (orioninc.com) ( Notice ) explains: What information we collect during our application and recruitment process and why we collect it; How we handle that information; and How to access and update that information.

Detect Technologies is looking for Asst Manager SOM (Support Operations & Maintenance) to join our dynamic team and embark on a rewarding career journey Supervise maintenance and operational support functions Optimize resource utilization and ensure uptime Coordinate cross-functional teams and vendors Monitor KPIs and service quality

Position : Business Support Executive Location : Gurugram, India (On-site preferred) Company : Smartians AI Private Limited Website : www.gignaati.com About Us Smartians AI is the parent company behind Gignaati.com India s emerging AI Agents Marketplace focused on agentic AI, no-code digital workers, and AI gig talent upskilling. As we expand our partnerships, MoUs, and operations, we are looking for a dynamic and organized Office Coordinator to manage our growing day-to-day operations. Key Responsibilities Administrative Coordination Manage calendars, meetings, travel schedules, and event logistics for leadership and core team. Maintain digital and physical records, documents, and reports. Vendor Partner Management Act as liaison for vendors, service providers, and enterprise collaborators. Coordinate with legal, finance, and external consultants for MoUs, JVs, CSR tie-ups. MoU Documentation Support Draft, maintain, and track MoUs with educational institutions, enterprises, and collaborators. Follow up on documentation deadlines, execution status, and repository updates. Travel Logistics Plan and coordinate domestic/international travel, itineraries, accommodation, and bookings. Support travel-related expense tracking and reimbursements. Internal Operations Support Work closely with HR, finance, and marketing to support seamless operations. Facilitate onboarding/offboarding of gig workers, interns, and short-term consultants. Meeting Coordination Schedule internal and external review calls, prepare minutes, and ensure follow-ups. Support CEO Office with investor and partnership engagements. Requirements Bachelor s degree in Business Administration, Commerce, or related field. 2-5 years of experience in office coordination, operations, or executive assistance. Excellent written and verbal communication skills. Proficiency in tools like Google Workspace, Microsoft Office, Zoom, and Notion. Prior exposure to startups, AI/tech firms, or educational institutions is a plus. What We Offer Opportunity to work in a fast-growing AI ecosystem with national and global partnerships. Exposure to high-impact projects across AI education, workforce upskilling, and agentic platforms. A collaborative and innovation-led culture backed by purpose and agility.

Job Title: Operations Manager I-2 Job Description . Role and key responsibilities: Analyze and maintain all Client Service Level Agreements, implementing improvement plans as needed. Maximize revenue generation to achieve long- and short-term financial objectives (e.g., data collection for billable/non-billable hours, forecasting, budgeting, etc.). Select, train, develop, and manage the performance of direct reports and their associates, ensuring work is assigned in alignment with organizational policies and applicable legal requirements. Manage and review operational reports, including attendance adherence, PFP, client scorecards, and metrics management reports. Build and strengthen relationships with client partners. Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards, defining and implementing corrective actions as needed to meet operational performance goals. Conduct regular one-on-one meetings with direct reports to review individual and team performance and provide ongoing developmental coaching. Foster a positive work environment through employee engagement, addressing employee relations issues in a professional and timely manner. Participate in cross-functional meetings to review insights from operational support functions Training, HR, Quality, WFM, and TA and collaborate on action plans to drive continuous improvement. Implement best practices to exceed client expectations, ensure consistent performance, evaluate staffing needs (in coordination with BD and Client), and adjust resources to meet changing requirements. Attend business reviews with the client. Manage and oversee a team of team leaders. Manages professional employees and/or supervisors or supervises large, complex technical or business support or production operations team(s). Is accountable for the performance and results of a team within own discipline or function. Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals. Adapts departmental plans and priorities to resolve operational challenges. Decisions are guided by policies, procedures, and business plan; receives guidance from senior manager and/or director. Provides technical guidance to employees, colleagues, and/or customers. Has accountability for results in terms of costs, strategies, and employees. Key skills and knowledge: Associates degree in a related field, with more than seven years of experience (including at least two years of progressive management experience) preferred. Call Center experience preferred. Proven ability to coach and develop action plans that maximize performance and provide effective feedback. Strong analytical skills with the ability to improve work processes and establish clear courses of action for self and others. Ability to perform well under pressure, follow through on commitments, and maintain professionalism. Excellent communication skills, both written and verbal, with the ability to present information effectively to internal and external stakeholders. Demonstrated ability to organize and prioritize projects in a fast-paced, deadline-driven business environment. Experience in mentoring, coaching, and leading a team of employees. Willingness to work in a flexible schedule.

Overview Account Services Coordinator (HR) Shift Time: 06:30 PM - 03:30 AM Locations: Hyderabad Hybrid Model: 3 Days work from office (per week) Skills: Administrative and Operational Support, data management, Expense tracking, Customer Service Orientation, project coordination. About Role : We have an exciting role of Account Services Coordinator. This role is responsible for providing critical administrative and operational support. This role focuses on managing essential but repetitive tasks, allowing the broader account services team to focus on high-value strategic work. The ideal candidate is detail-oriented, highly proactive, and an excellent communicator who thrives in a fast-paced agency environment. About OGS: Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, a leading global marketing and corporate communications company. Guided by the principles of Knowledge, Innovation, and Transformation, OGS is designed to deliver scalable, customized, and contextualized solutions that meet the evolving needs of our Practice Areas within Omnicom. OGS India plays a key role for our group companies and global agencies by providing stellar products, solutions, and services in the areas of Creative Services, Technology, Marketing Science (Data & Analytics), Advanced Analytics, Market Research, Business Support Services, Media Services, and Project Management. We currently have 4000+ awesome colleagues in OGS India who are committed to solving our clients’ pressing business issues. We are growing rapidly and looking for talented professionals like you to be part of this journey. Let us build this, together! Why Omnicom Health (OH) At Omnicom Health, you’re not just starting a job—you’re becoming part of something bigger. As one of the largest and most specialized global healthcare networks, we’re dedicated to building the ideas and solutions of tomorrow. Your career here is about growth, impact, and the chance to shape the future of healthcare. Every day, the work you do will contribute to a greater cause, making a real difference in people’s lives About our Agency (Biolumina) Biolumina is a full-service, integrated agency delivering customized, data-driven solutions for oncology brands. To know more about Biolumina: https://www.biolumina.com/who-we-are Responsibilities Administrative & Operational Support Maintain and update client and job lists, ensuring accuracy and accessibility. Open, track, and manage purchase orders (POs) and reporting Process and track out-of-pocket (OOP) budgets, expenses, and invoices, ensuring timely approvals and reconciliations Assist in compiling and sharing competitive material Ensure all account billing is accurate, on time, and aligned with approved client estimates Assist with data entry for scope submissions and PO generation Meeting Planning & Coordination Coordinate logistics for agency and agency-client meetings Support Project Management in opening and closing of jobs numbers Process & Documentation Management Maintain and update key operational documents, including process templates and standard operating procedures Qualifications Requirements: Degree or equivalent experience in Administration, or a related field. Experience : 3 - 5 years Proven experience in a similar role, with a strong understanding of agency business operations, preferably in a fast-paced, dynamic environment. Skills : 3-5 years of professional experience—preferably in an administrative, project coordination, or account services role, in marketing or advertising Exceptional attention to detail and organizational skills Strong written and verbal communication skills Proficiency in Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams) and other collaboration tools, including AI-powered tools Ability to manage multiple projects and priorities simultaneously Experience working across different time zones A proactive mindset with a strong ability to anticipate needs

We are currently looking for Senior Analyst-People Capability Operations for our People Capability Ops Team for Chennai location. The incumbent will have to manage and assist the classroom (both ILT and VILT) learning programmes for the bank, which are administered by GPS People Capability Operations team. The prospective candidate should have the following skillsets: Excellent English communication business writing skills (both verbal and written) Good in analytical skills Good experience in stakeholder management Excellent hands-on working knowledge in Ms-Excel (usage of formulas, conditional formatting, pivot tables, preparation of reports etc) High energy person and one who is a self-starter Should also have an eye for detail Prior experience in providing operational support to learning programmes in previous organizations Hands on experience in SABA Cloud Key Responsibilities Strategy Business People Capability Operations Processes Saba Deployment People Talent Platform Maintenance Risk Management Governance GPS GSF HR Regulatory Business Conduct GPS GSF HR Display exemplary conduct and live by the Group s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead the [country / business unit / function [team] to achieve the outcomes set out in the Bank s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment. ] Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders Group People Capability and other business of SCB Other Responsibilities Embed Here for good and Group s brand and values in [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats). Qualifications Bachelor degree in HR or related fields Excellent Comms in English (both verbal and written) Skills and Experience MSOFFICE SABA About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential. www. sc. com/careers 24046

Good understanding in SQL, PL/SQL, Oracle. Knowledge in scripting (batch/perl/Python, any) is an advantage. Understanding of any job scheduler and batch processing design Domain knowledge in the Supply Chain Planning Optimization Suite of Blue Yonder or similar supply chain planning tools is an advantage. Implementation or operational support experience on Supply Chain Planning Optimization Suite of Blue Yonder products. Collaborates with other technical experts and technical design documents to support the development of final solutions for our Supply Chain Planning. Supports Key users and user departments and provides corresponding documentation, innovative solutions, trainings etc. , Takes ownership and does what is necessary to research plan quality issues and escalate within planning community when appropriate. Good Communication skills required to navigate discussions with internal and external stakeholders on issues and troubleshooting. Represents Bosch Semiconductor planner interests in Blue Yonder user Community.