2336 Operational Support Jobs - Page 19

Key Responsibilities: Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT serv...

Key Responsibilities : Provide operational support for products and software systems, ensuring 100% availability and scalability. Monitor system performance and ensure systems meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs). Utilize automation tools and practices to streamline operations, improve efficiency, and reduce manual intervention. Troubleshoot incidents, resolve issues efficiently, and perform root cause analysis for problem resolution. Work collaboratively with global teams to extend and optimize the organization's monitoring and observability platform. Drive continuous improvements in operations through emerging technologies and automation. Ensure IT ser...

About Us: At Crack-ED, we are on a mission to empower young professionals through our industry-ready Post Graduate Programs (PGP). We believe a smooth and supportive journey leads to long-term success and that journey starts with our Operations team. Role Overview: We are looking for a detail-oriented and proactive Operations Executive to ensure a seamless experience for our PGP candidates from onboarding to batch completion. You will play a critical role in making sure processes run smoothly, loans are processed timely, and candidates feel supported throughout their learning journey. ? Key Responsibilities: Seamless Onboarding: Facilitate a smooth onboarding experience for all selected cand...

As an Associate Executive Administration at invenioLSI, your role involves supporting the administrative function of the organization to ensure efficient operations and provide essential assistance to various departments. You will handle routine office tasks, manage communications, organize records, and assist in implementing office policies. Key Responsibilities: - Perform day-to-day general administration tasks such as checking security and housekeeping work. - Arrange stationery, visiting cards, laptop cards, and other printing works as required. - Organize office events like birthday celebrations, town halls, annual retreats, and outdoor conferences with the HR department. - Implement al...

We are seeking an experienced and dynamic Operations Manager to join our medical device company. As the Operations Manager, you will play a critical role in overseeing inside-sales, product delivery, and administrative functions. Your primary responsibilities will include managing day-to-day activities such as order processing, inventory management, and product delivery. You will collaborate with various internal teams, distributors, doctors, and hospitals to ensure efficient transit and on-time product delivery. Additionally, you will work closely with the sales team to address challenges and enhance overall performance. Responsibilities: Lead and manage inside-sales, product delivery, and ...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Problem Management Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Title:Problem ManagerReports To:Service Delivery Manager / Head of ITSM / SIAM Lead________________________________________Job Summary :The Problem Manager is responsible for managing the Problem Management process, ensuring the identification and elimination of the root causes of incidents and minimizing...

Key Responsibilities: Project Coordination: Develop and maintain detailed project plans, timelines, and status reports. Coordinate meetings, workshops, and steering committees across time zones. Track deliverables, milestones, risks, and dependencies to keep projects on schedule. Operational Support: Streamline and document core business processes; identify and implement continuous improvements. Maintain accurate operations dashboards and KPIs, highlighting trends and anomalies. Manage vendor relationships, procurement requests, and compliance documentation. Cross-Functional Collaboration: Work closely with finance, HR, legal, and IT to facilitate project needs and organizational changes. Ac...

The Scientific Communications Publication Coordinator provides end-to-end operational support across the publication development lifecycle, ensuring high-quality, compliant delivery of Amgens scientific communication strategy. This role is accountable for maintaining publication records in Amgens Salesforce platform, driving timeline adherence, coordinating review and approval activities with internal and external stakeholders, and ensuring that ICMJE criteria and SOPs are adhered to. Reporting to the Scientific Communications Operations Sr Manager in Hyderabad, the Publication Coordinator partners closely with medical writers, subject matter experts, and cross-functional teams to keep publi...

In this vital role, you will be responsible for planning, coordinating, and executing global labeling compliance activities to meet regulatory requirements across multiple regions. Working in close collaboration with cross-functional teamssuch as Regulatory Affairs, Quality, Clinical, Operations, and Supply Chainyou will ensure that labeling processes, documentation, and systems remain accurate and inspection-ready. You will act as a subject matter expert in global labeling requirements, driving continuous improvement initiatives and upholding high-quality standards. Key Responsibilities Global Labeling Coordinate end-to-end labeling changes (including updates, reviews, and approvals) ensuri...

The Field Medical Excellence Operations Manager plays a critical role in providing operational support, systems management, and data-driven insight generation to advance the effectiveness of Amgens Field Medical teams. The role focuses on ensuring excellence in CRM platform operations, training delivery, system enhancements, analytics generation, and process continuity across global teams. Reporting to the Senior Manager, Field Medical Excellence Operations at AIN, this position supports daily operations, system optimization, and user experience. The ideal candidate demonstrates technical depth, a continuous improvement mindset, stakeholder engagement capabilities, and a high commitment to q...

Responsibilities Collaborate with cross-functional teams to achieve strategic goals Apply subject matter expertise to support operations, planning, and decision-making Utilize relevant tools, analytics, or platforms specific to the job domain Ensure compliance with company policies while improving efficiency and outcomes

What you will do In this vital role you will provide operational support and customer service for Amgens global corporate card program. This role is critical to Amgens efforts to maintain its internal controls and ensure staff can quickly and effectively resolve corporate card related issues so that they can focus on supporting patients. Roles & Responsibilities: Process corporate card applications and card account updates, suspensions and closures. Respond to customer queries via ServiceNow related to their card account and card transactions. Liaise with the card provider to resolve issues. Assist with resolution of merchant disputes and credit balance refunds. Monitor card accounts for del...

Role & responsibilities for L1 Support Engineer: Provide first-level technical support for MVNO operations including mobile voice, data, SMS, VAS, and roaming services. Monitor network alarms, service performance, and incident management systems. Troubleshoot and resolve customer-reported and system-generated issues within defined SLAs. Escalate incidents to L2/L3 teams, vendors, or network partners as required, ensuring proper documentation. Perform initial log analysis, health checks, and validation of fixes provided. Work with OSS/BSS systems, SIM provisioning platforms, and mediation systems. Maintain knowledge base, runbooks, and shift handover documentation for seamless operations. Sup...

What you will do In this vital role you will provide operational support and customer service for Amgens global corporate card program. This role is This role is critical to Amgens efforts to maintain its internal controls and ensure staff can quickly and effectively resolve corporate card related issues so that they can focus on supporting patients. Roles & Responsibilities Process corporate card applications and card account updates, suspensions and closures. Respond to customer queries via ServiceNow related to their card account and card transactions. Liaise with the card provider to resolve issues. Assist with resolution of merchant disputes and credit balance refunds. Monitor card acco...

As a member of the Amgen team, youll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, youll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Position Summary Senior Manager Quality Assurance, Disposition The AIN QA Disposition Team Senior Manager will play a critical role in advancing Quality Assurance initiatives across the Amgen Network, with a particular focus on...

Responsibilities: * Manage operational processes: data ops, customer support * Build strong customer relationships: verbal & written comm. * Excel proficiency: analyze & report insights * Cross sell software products Health insurance

Role Overview: As a Network Engineer at Capgemini, you will have the opportunity to work on cutting-edge technology solutions and play a crucial role in shaping the future of networking for leading organizations around the world. Your responsibilities will include: Key Responsibilities: - Demonstrating proficiency in networking fundamentals such as IP subnetting, switching, routing, and security concepts. - Utilizing strong fault isolation and resolution skills in switching (Cisco Catalyst/Nexus) and dynamic routing (Cisco ISR). - Being proficient in SD-WAN technologies (Cisco, Fortinet) and experienced in F5-LTM load balancer operations including iRule and certificate management. - Having e...

As an Associate Manager - Data IntegrationOps, your role is crucial in supporting and managing data integration and operations programs within the data organization. Your responsibilities will involve maintaining and optimizing data integration workflows, ensuring data reliability, and supporting operational excellence. To succeed in this position, you will need a solid understanding of enterprise data integration, ETL/ELT automation, cloud-based platforms, and operational support. - Assist in the management of Data IntegrationOps programs aligned with business objectives, data governance standards, and enterprise data strategies. - Monitor and enhance data integration platforms through real...

Responsibilities Senior Business Analyst This is an amazing opportunity to work within one of the fastest growing Managed Services Providers. We are a company with a heart and soul dedicated to the ongoing success and growth of our employees and continued business success of the customers we support. We foster a fun and connected environment with employee benefits extending beyond general compensation and into company sponsored events and an invested culture of learning. The Senior Business Analyst is responsible for working directly with clients to analyze their business operation s needs. This role is customer facing and will lead the utilization of workshops and discovery meetings to gath...

The Site Security Specialist, assigned to one of Pinkertons largest global clients, will provide operational support in the application of physical security operations at the clients campus to ensure a safe working environment and support the organizations core business objectives. Responsibilities Represent Pinkerton s core values of integrity, vigilance, and excellence. Provide operational support in the application of physical security operations to ensure a safe working environment. Assist in the evaluation, development, and implementation of regional security strategies. Implement site security plans, security assessments, site specific risk/threat analysis and training awareness progra...

Site Security Specialist, assigned to one of Pinkertons largest global clients, will provide operational support in the application of physical security operations at the clients campus to ensure a safe working environment and support the organizations core business objectives. Responsibilities Represent Pinkerton s core values of integrity, vigilance, and excellence. Provide operational support in the application of physical security operations to ensure a safe working environment. Assist in the evaluation, development, and implementation of regional security strategies. Implement site security plans, security assessments, site specific risk/threat analysis and training awareness programs w...

Role Overview: This role involves working on the Cleo Integration Cloud (CIC) platform to manage EDI processes, including onboarding new trading partners, maintaining existing integrations, and providing day-to-day support for the EDI infrastructure. The developer will collaborate with business and technical teams to ensure seamless B2B data exchanges. Key Responsibilities: Configure and onboard new trading partners (TPs) using Cleo Integration Cloud. Maintain and troubleshoot existing EDI integrations and workflows. Develop and support data mapping and transformation processes for EDI documents (e.g., 204, 210, 214, 990, 997). Monitor transaction flows and resolve issues related to failed t...

Key Responsibilities Serve as the first line of defense to investigate and resolve problems for IT systems across infrastructure, engineering, operations, and technical refresh domains. Provide initial assessments, coordinate with infrastructure SMEs for issue/problem resolution, and work directly with the Manager on infrastructure service lane issues. Collaborate and maintain continuous communication with other service leads (Network, Service Desk, Deskside Support, Cyber) and the Manager in the IT Operations Center to resolve problems. Initiate and lead the crisis action team for critical issues within the service lane. Act as the primary technical interface concerning the Center of Excell...

Jaipur | Full Time | Senior level Work type Job description We are seeking a we'll-organized and proactive Admin Executive .The ideal candidate will be responsible for managing overall office administration, travel coordination, inventory, vendor management, employee onboarding/offboarding, and providing day-to-day operational support. Key Responsibilities Manage domestic and international travel arrangements, including flight, hotel bookings, and visa processing Oversee daily office administration and ensure smooth functioning of office operations Maintain inventory of office supplies, stationery, pantry items, and IT equipment, ensuring timely restocking Identify and coordinate with vendor...