2336 Operational Support Jobs - Page 18

Job Title: Executive Assistant About the Role We are seeking a proactive, organized, and detail-oriented Executive Assistant to provide high-level administrative and operational support to senior management. The ideal candidate will be efficient in managing calendars, coordinating meetings, preparing reports, and handling confidential matters with discretion. Key Responsibilities Manage the executive s calendar, schedule meetings, and coordinate appointments. Handle daily correspondence, emails, and follow-ups on behalf of the executive. Prepare presentations, reports, and briefing materials. Coordinate travel arrangements, itineraries, and accommodation. Maintain confidential documents and ...

At Coretek, we transform how organizations empower their workforce through secure, scalable, and modern digital workspaces. As a Coretek EUC Support Engineer, you will be a key member of our team, providing expert support for our enterprise managed services clients. In this role, you ll ensure seamless, secure, and high-performance virtual desktop experiences while occasionally contributing to project delivery initiatives. Your work will leverage leading technologies such as Microsoft Azure Virtual Desktop (AVD), Nerdio, and Citrix to help clients maximize the value of their end-user computing environments. You will help Coretek clients succeed by combining deep technical expertise with a co...

Position Details: Job Title: Service Coordinator L3 Routing Operations Support Location: Bangalore #position- 2 Job Description: Details/Scope of the project: Coordinate L3 operations for routing and API Gateway platforms Ensure SLA compliance for incident triage and escalation Oversee traffic migration milestones and deployment schedules Provide reporting (weekly status, monthly dashboards, quarterly analysis) Act as escalation and coordination point between company engineering and offshore teams Reason for opening this role: To provide operational leadership and coordination as Company migrates to a new API Gateway and scales routing operations Team Technical Stack: API Gateway (Kong) Rout...

Position Details: Job Title: Operations Engineer L3 Routing Operations Support Location: Bangalore #position- 3 Details/Scope of the project: Manage routing configuration changes and validate deployments Support API traffic migration to new Kong-based gateway Provide 24/7 incident triage and escalation with 15-min SLA for P1 issues Perform patching, certificate rotations, and compliance tasks Contribute to post-incident reviews, root cause analysis, and runbook updates Reason for opening this role: To provide hands-on operational capacity for company Routing and API Gateway migration and to ensure SLA-driven support Team Technical Stack: API Gateway (Kong) Routing load balancing platforms Pa...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Incident Management Good to have skills : Problem Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an IT Service Management Representative, you will manage the delivery for IT production systems and services. A typical day involves support...

Who we are VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This pa...

Role Overview We are seeking a highly organized and proactive Operations Coordinator to oversee the daily functioning of Zynetics EV charging network. The role focuses on ensuring smooth operations, resolving customer queries, monitoring charger performance, coordinating with the ground support team, and preparing analytical reports (MIS) for management review. This position demands strong communication, problem-solving, and analytical skills ideal for someone who enjoys operational control and continuous improvement in a dynamic, tech-driven environment. Key Responsibilities Customer Query Handling: Respond to customer issues related to charger usage, payment, or access. Track complaints th...

Job Title: Operations Support Engineer in Ericsson on payroll of Accord Synergy Limited Location: Noida, India Experience Required: 5 to 6 Years Maximum Salary: 42,000 CTC per month Position -2 Experience Required: 3 to 4 Years Maximum Salary: 32,000 CTC per month About the Role: We are currently hiring Operations Support Engineers in Noida to join our Ericsson Global team and support field operations within our Local Delivery unit. This role involves ensuring that teams have the necessary resources, tools, and processes to perform field services effectively and efficiently. The ideal candidate will have prior experience in operations support, strong coordination skills, and a proven ability...

Site Reliability Engineer About the Role The AdServer and RTB Production Infrastructure is pivotal to ensuring our software applications' reliability, availability, and overall excellence. As an SRE Engineer, you will be responsible for the AdServer and RTB Production Infrastructure. Your essential duties encompass ensuring the seamless operation and optimal performance of large-scale distributed software applications. Your role revolves around maintaining a robust and high-performing environment, contributing to the reliability of our services, and innovating solutions to guarantee 24/7 availability. By leveraging your technical expertise and dedication, you contribute to maintaining a seam...

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. Key Responsibilities/Duties Provide L2/L3 operational support on ITSM Remedy, SmartIT/MyIT, Smart reporting, Service broker, DWPA, CMDB, Asset Management, as per agreed SLAs. Maintain BMC Product platform availability as per agreed availability commitment Develop new customizations, integrations and reports Troubleshoot BMC Application, customizations, integration issues. Follow the ITIL...

Agentic AI engineering Deliver agentic AI features on IBM Watson Orchestrate Data engineering & platform integration Overseedata engineers responsible for: Monitoring and maintainingexisting data pipelinesfor reliability and compliance. Supporting thedevelopment of new pipelinesfor AI initiatives and broader S2P data needs. Enhancing and optimising pipelines for performance, scalability, and governance. Ensure alignment with the Enterprise Data Platform governance and strategy People Management Full responsibility forpeople managementof the Kochi team (6 members initially). Hiring & resource planningBuild the team, plan capacity, and ensure optimal allocation of skills to deliver roadmap pri...

About The Role Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Windows Desktop Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : 15 years full time education We are looking for an experienced AV Core Engineer to design, deploy, and support enterprise Audio-Visual (AV) systems. This role involves managing AV infrastructure, ensuring flawless operations for collaboration spaces and live events, and working closely with IT teams to deliver world-c...

About The Role Project Role : IT Service Management Representative Project Role Description : Manage delivery for IT production systems and services. Support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Provide operational support, ensuring production systems and devices are online and available. Must have skills : Infor WFM Workbrain Good to have skills : Oracle HCM Cloud Payroll Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Time keeping and scheduling solution; 10-20 % of AMS volume will need to be supported by vendor (estimated 30% of a full-time with Workbrain and J...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

Oversees and has full responsibility over all operational support aspects of the contact center Must facilitate and monitor all workforce planning issues, including staffing, scheduling and forecasting systems, and policy and procedure May monitor the implementation and execution of all training programs across the contact center Oversees all aspects of contact center quality issues and support systems implementation and management May be responsible for multiple contact centers Positions on this level have advanced knowledge and experience and participates in/leads the development of new solutions/projects Shares best practice and advice to the co-workers in the professional area Not only g...

- Assist in managing a team of logistics professionals, warehouse staff, pharmacists - Implement process improvements to enhance efficiency & productivity - Ensure best service levels in terms of order fulfilment/ returns/ grievances/settlements Required Candidate profile -Bachelor's degree in business/ operations mgmt or related field. B. Pharm/ D. Pharm will be added advantage -Proven exp in warehouse, operations or logistics -Strong leadership & team mgmt Perks and benefits PF, Mediclaim, PL, Bonus, Public holidays, OT

Role Overview: As a Delivery Operations Coordinator, you will play a crucial role in ensuring the seamless functioning of delivery operations and providing exceptional service to clients. Your responsibilities will include: Key Responsibilities: - Drivers Support: - Serve as the main point of contact for all rider-related concerns and inquiries, promptly addressing and resolving issues or escalating them when necessary. - Proactively communicate with riders to coordinate deliveries, provide guidance, and resolve issues to prevent delays and ensure customer satisfaction. - Operational Support: - Manage the entire order lifecycle, from creation to delivery, utilizing proprietary tracking softw...

Role Overview: As a Device Experience (DEX) Performance Analytics specialist, your role is crucial in analyzing DEX performance data across various device categories. You will track metric trends, identify anomalies, and provide valuable insights to guide refresh strategies. Validating device refresh recommendations by cross-referencing user experience data with hardware performance indicators is essential to ensure Priority Persona DEX scores continue to improve in line with the company's Persona Strategy. Your recommendations will focus on optimizing Capex while enhancing the end-user experience. Key Responsibilities: - Analyze DEX performance data across various device categories - Track ...

Role Overview: You will be responsible for overseeing the nursing staff and ensuring the smooth operation of nursing activities on the designated floor/s. Your role will involve supervising patient care, managing staff schedules, and coordinating with consultants and operations staff. Key Responsibilities: - Assess Patient Care Requirements: - Conduct rounds on the designated floor(s) to evaluate patient needs and ensure appropriate care. - Monitor patient acuity levels and adjust care plans accordingly. - Staffing and Scheduling: - Develop and implement staffing plans for shifts based on patient numbers, acuity, and staff availability. - Ensure sufficient nursing staff members on each shift...

The Service Desk Supervisor is a member of the Managed Services Operations team whose primary function is to provide daily operational support, workflow management and supervision for the 24x7 Service Desk team. The Team Supervisor is responsible for continual improvement, critical incident process management, delivery of quality program and knowledge base maintenance. Incident Manager Responsible for communicating, leading and managing all high severity outage situations. Assist in the Delivery and Execution of Staff Development/ Action Plans. Participate in design discussions for Operations tools and technology. Coach and mentor Service Desk Analysts on technical skills, call, and ticket q...

As an Account Services Coordinator at Omnicom Global Solutions in Hyderabad, you will be responsible for providing critical administrative and operational support to the account services team. Your role will involve managing essential but repetitive tasks, allowing the team to focus on high-value strategic work. The ideal candidate for this position is detail-oriented, highly proactive, and an excellent communicator who thrives in a fast-paced agency environment. Omnicom Global Solutions (OGS) is an agile innovation hub of Omnicom Group, designed to deliver scalable, customized, and contextualized solutions for the evolving needs of the Practice Areas within Omnicom. OGS India plays a key ro...

1. Transaction Processing Monitor and process daily credit card transactions (authorizations, postings, reversals, etc.). Ensure all transactions are posted correctly to customer accounts and investigate any discrepancies. Track declined, failed, or duplicate transactions and support issue resolution in coordination with relevant teams. 2. Network Settlement & Reconciliation Support daily reconciliation of credit card network settlement files (Visa,MasterCard,RuPay, etc.). Match acquiring and issuing transactions against settlement reports from networks and processors. Identify and escalate mismatches, delays, or anomalies in settlements to senior staff or finance teams. Assist in preparing ...

Financial Analysis & Modelling: Support the development of global property financial models and forecasts. Business Case Support: Collaborate in the development and refinement of global property business cases, ensuring meticulous error checking, accounting oversight, and comprehensive scenario analysis. Capex & Cost Support: Monitor global Capex, analyze property costs, and identify opportunities for optimization. Standardization Support: Assist in the implementation of consistent global property finance processes. Reporting & Documentation: Prepare detailed financial reports and presentations, and support compliance with IFRS 16. Due Diligence: Contribute to financial due diligence for glo...

Streamline processes for setting up customer webinars and internal events. Increase engagement from APAC customers and colleagues through extended event programs. Deliver effective communications that support strategic objectives and improve internal engagement. Ensure up-to-date resource archives and seamless reporting for webinar metrics. What we are looking for: Bachelor s degree 2+ years of relevant experience (5+ years preferred). Good communication skills and proficiency in Microsoft Suite (Teams, Zoom, Office 360). Organization skills, public speaking, and experience with event management. English language proficiency.

Role & responsibilities The Textile Product Coach is responsible for training and sales staff on our products, fabrics, and garment knowledge. This role involves frequent travel to multiple stores, showrooms, and production units to conduct on-site and virtual product coaching sessions 1. Training & Development: Conduct regular training sessions for new joinees on Vismay products, including Kurti and Innerwear ranges. Provide in-depth knowledge on materials, trims, sizes, care instructions, and product features. Train staff on customer service excellence, grooming standards, and behavioral etiquettes. Assist in onboarding new employees and ensure smooth integration into store operations. Pro...